FA N G U I D E

Contents: 3. Welcome 4. About Huddersfield Town 5. How to buy tickets 6. How to get to the Stadium 7. Your ticket 8. Canalside 9. Give Us An H 10. The Match 11. Getting more involved 13. The Blue and White Foundation 14. Meet your heroes 15. Keep up to date with Town 16. The HTAFC Megastore 17. Contact us 18. Frequently Asked Questions

Welcome to your Huddersfield Town fan guide! “This fan guide will help you make the most of your day at Huddersfield Town”

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n this guide we will explain to you how easy it is to buy tickets, merchandise and memberships and give you a brief insight into all things Huddersfield Town.

Now that you have purchased tickets for Huddersfield Town, you have your own unique ‘Client Reference Number’. You should use this whenever you purchase tickets or memberships in the future. In this guide we will explain how you can book your next match ticket, exactly what information can be found on your ticket, how to find the Stadium and exactly what we have on offer on match day to make your experience more enjoyable. If you enjoy your day – and we hope you do – we’ve also included information about how you can get you and your kids more involved with the Club, from our membership schemes to interacting with the Club online via the internet, Facebook, twitter and YouTube. We’ve also included a list of important contracts at the back of the pack, so if you have a query that is not covered in this booklet you can simply get in touch and ask us! Thanks again for deciding to come to a Huddersfield Town game – we’re sure you’ll have a great day!

Click on the buttons throughout this brochure to visit our websites, interact with us through social media, view exclusive videos and to buy tickets and merchandise.

About:

Huddersfield Town

“Huddersfield Town were the first team to win the top division three times in a row” “Town currently hold the record for the most unbeaten football league matches, going 43 unbeaten from January 1 to November 19 2011”

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ormed in 1908, Huddersfield Town has one of the proudest histories of any club in English football. Recognised as one of the most successful English clubs of all time, we were the first to win the English League title three times in a row in 1924, 1925 and 1926. This is a feat that has only been repeated by three other teams; Arsenal, Manchester United and Liverpool. The Club embarked upon a ‘New Era’ when Dean Hoyle became Chairman in 2009. We are the Yorkshire Club and have formed innovative partnerships with Kirklees College, Thornton + Ross and Umbro to name a few. Our unique collaboration with charity the Yorkshire Air Ambulance has raised over £ 710,000 since its inception in 2009. During the ‘New Era’, Huddersfield Town has been nominated for an impressive nine accolades at the Football League Awards, scooping the titles of ‘Family Club of the Year’ and ‘Best Matchday Programme’ as well as being highly commended in the Marketing and Community categories. A ten point pledge has been outlined by the Board of Directors which underpins the Club’s values. Those pledges are: honesty, integrity, trust, commitment, quality, pride, respect, character, value and success.

Click on the movie button (right) to see a historical film about Huddersfield Town.

Simply, our history serves as an inspiration for our future as we build a Club that our supporters can be proud of.

How to buy tickets

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uddersfield Town offers three easy ways of “Over 2,000 families buying tickets; you can either buy in person, over the phone or online. This is your guide to purchased tickets for the buying tickets. Fantastic Family Stand last season” In person

You can buy them in person at the Stadium ticket office which is situated to the left of the Main Reception in the Direct Golf UK Stand. Our friendly ticket office staff will be on hand to deal with any ticket enquiries. You will be asked for your client reference number - this can be found on your ticket.

Over the Phone To make purchasing tickets more convenient for you, you can phone up our ticket office on 01484 484 123 to purchase tickets and arrange for the tickets to be collected or posted out.

Online Tickets (Click the button to buy online now) We have made buying tickets even more convenient than ever with the use of our Online Ticket website. Simply search www.htafc.com, find the Tickets tab at the top of the home page and click BUY ONLINE. This dedicated ticketing website enables you to purchase up and coming home and away match tickets plus official away coach travel. An added feature is that you can print your home match tickets off at home for NO EXTRA CHARGE. We pride ourselves as been a family club, therefore we have a dedicated family stand for home fans which offers great value for money for families whilst keeping the children entertained. When purchasing your tickets look out for the Fantastic Media Stand both Upper and Lower Tier. To find out more about the family stand mention that you would like to sit here to a Ticket office staff member. Please not adults can only gain entry into the stand with an accompanying Child (U16).

River Club car parking

Getting to the Stadium!

Family stand Away supporters stand

“Our record gate was 23,678 From the M62 West M62 at Junction 24, follow signs for Hudds town centre (A629). against Liverpool in the Exit After approx 2 miles, follow the signs for the Galpharm Stadium left onto Castlegate ring road, turn left onto Leeds Road FA Cup third round” turning (A62), then follow the official car park signs. Click on the rail button for the latest updates on train times and delays from National rail enquiries Click on the google button to plan your route with Google Maps Click on the bus button for the latest updates and bus times from metro

Singing stand External parking Bus stop Club car parking

M62 East/North

Public house

Exit M62 at Junction 25, turn left and follow signs for Hudds Town centre (A62), then follow the official car park signs.

Cinema

M1 South

Driving range

Exit M1 at Junction 42 and continue west on M62. Exit M62 at Junction 25, turn left and follow signs for Hudds Town centre (A62), then follow the official car park signs.

Swimming pool

Train/Foot or Bus

Coffee shop

The nearest train station to the stadium is Huddersfield train station. It’s approximately a 15 minute walk from the station to the stadium but there are regular busses along Leeds road from the town centre to the stadium.

Coach Park

Another local station is Deighton train station which is approximately a 20 minute walk along Leeds Road. This station isn’t an express stop and can’t be accessed from express trains. For bus/train times and information, click on the buttons on the left.

Info point

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Your ticket

Day, date and kick off time of the match.

“30,440 Town fans bought tickets to watch the 2011 Play Off Final at Old Trafford”

Please enter via the turnstile numbers shown here

FOLD HERE

For a google map of the area around the stadium please scan this QR code with a QR reader on your smart or iphone

For your comfort and safety you are advised to take up your seat for a sporting event 20 minutes prior to kick-off.

Other information:

Persistent standing of supporters in seated areas at sporting events will lead to eviction.

All tickets are issued to the rules and regulations of Huddersfield Town, the Football Association and the Football League.

This ticket is only valid if presented complete and intact.

The barcode which will be scanned by the turnstile operator as you enter the ground. On the back is a map of the stadium and the surrounding area. There is also a map and postcode for your Sat Nav and a QR code to scan through your smart phone to show you an online map of the area. If you have any problems or wish to purchase additional tickets – please contact the Ticket Office on 01484 484123.

Online Saturday 25 April 2011

3pm Kick-Off

Town vs Dagenham & Redbridge Direct Golf Stand (Upper) Block: Row: Y

www.htafc.com www.twitter.com/htafcdotcom www.facebook.com/officialhuddersfieldtown

Where you’re sat

The Galpharm Stadium (Postcode for sat nav HD1 6PE)

CONDITIONS OF SALE

The barcode to be scanned on the turnstile

No cash refund in respect of this ticket will be entertained under any circumstances.

Competition

This ticket is valid for the date shown or the date to which the event is transferred in the occurrence of a postponement, it is the responsibility of the ticket holder to ascertain the date and the start time of any rearranged event.

Match fixture

The stand you are sitting in

FOLD HERE

We recommend you take your seat at least 30 minutes before the start of the game.

If you purchase your ticket online and print at home, you will receive a different style of match ticket. The online ticket (left) has the same information as a ticket purchased from the stadium ticket office but all the information is in different places. Your online ticket needs to be folded along the two dashed lines so it is seperated into three different sections.

Seat: 166

Price: £22 Price Class: Enter via: Turnstiles 1-4

The barcode only allows one entry per scan. Unauthorised duplication of this ticket may prevent your attendance to the event. Unlawful resale (or attempted) is grounds for seizure or cancellation without refund or compensation. Keep this ticket in a safe place as you would money or regular tickets. Ticketmaster is not responsible for any inconvenience caused by unauthorised duplication. In the event that duplicate copies appear, the venue reserves the right to refuse entry to all ticket holders and may credit the original purchaser the face value, which will constitute full renumeration. The match, date and time is subject to change without notice.

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WN sponsor

Click on the movie button (left) to view one of our promotional matchday videos

Canalside Sports Complex: Huddersfield Town training ground, leisure and recreation club “Since Huddersfield Town officially took over at Canalside Sports Complex in January 2011, the club’s membership has increased by a massive 42%”

Click on the button (left) to visit the Canalside website. Click on the button (left) to purchase a Canalside membership online

Click on the button (left) to follow Canalside on twitter

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landmark deal for the football club took a critical step forward in November 2010 when Town took over the running of an existing rec club on Leeds Road – giving them a permanent, self-sufficient training ground for the first time in its history. In doing so, Town secured community sports at the amenity for many years to come too – benefiting the facility’s existing members as well as the people of Huddersfield in general. Over the next few months and years the Club will make a multimillion pound investment in the facility to transform the amenities into a Premier League standard training complex for the first team and the Academy. Canalside has quickly become a regular location for Huddersfield Town supporters meetings and a popular destination for Town fans on first team match days, with its superb bar facilities and on-site snooker tables and bowling greens always busy. An on-site gym allows fans and the general public to keep fit alongside the array of international footballers present in the first team squad. A year’s full membership allowing entry to the facility costs just £9, with application possible online at the facility’s website (click the button left)

‘Give Us An H’ Our match day magazine “Give Us An H has been nominated for Best Matchday Programme at the Football League Awards every year in each of the past three years”

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f you want to read about the latest events and news from Huddersfield Town, then look no further than ‘Give Us An H’ – the Club’s official match day magazine.

‘Give us an H’ offers supporters wide-ranging editorial including exclusive club content, copy focusing on the wider issues in football and high-quality bespoke imagery. We’ve also given Town supporters the ability to select the content for specific sections of the programme via the Club’s official Twitter and Facebook accounts - htafcdotcom. The magazine also contains a special eight page pull-out section aimed specifically at kids – helping to keep our younger fans entertained throughout the day! Priced at just £3 and available from sellers all around the ground on match day as well as from the Stadium Superstore, the 86 page magazine is recognised as one of the best in Football; placed on the six-team shortlist from all 72 League clubs in the Football League Awards for three successive seasons, it is also the holder of the prestigious ‘Premier League Editor’s Award’ for League 1 in Programme Monthly.

Click the button to buy ‘Give Us An H’ now

Available for £3 around the ground

Watch out for the GUAH selling booths in and around the stadium on a matchday.

The match “Over the course of a year, over 650,000 fans visit our Stadium for matches”

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ake your day at Huddersfield Town extra special by looking out for the following things during and before the match:

Players arrival On a normal match day (kick off 3pm) the squad start arriving at the Stadium from 1:30. Find the players entrance and main reception at the Stadium and you might spot your heroes.

We have a strict no smoking policy throughout the stadium. For a full list of our Ground regulations, please click on the icon (right).

Tweets

Make a weekend of it! If you want to find other things to do in the local area, then click on the Welcome to Yorkshire logo (right) to see what’s going on.

Half Time entertainment

Our official twitter page @htafcdotcom is the place to be for up to date news on #HTAFC. Check our tweets on a matchday for team news, behind the scenes pictures, competitions and questions. Get involved by sending us your comments and images from around the ground, you never know, you may get a re-tweet.

During the break, we have plenty going on to keep you entertained. Cheerleaders, competitions, golden gamble draw and presentations are the main half time attractions. So if you want to get involved then look out for the golden gamble ticket sellers around the stadium, make yourself known to our half time helpers if you want to take part in our half time games, or watch out for the famous dizzy penalty from the comfort of your seat.

Get more involved with Huddersfield Town!

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fter you’ve taken in the match, you might want to consider getting more involved with the football club. We have a selection of memberships perfect for supporters of all ages:

Team Terriers This is our official junior supporters club for under-16s

Click on the movie button (right) to see some of the initiatives that got us nominated for the Family Club Of The Year award

For just £10, members will receive lots of goodies and special discounts including: • £5 off a replica junior away shirt • Exclusive Team Terriers Gymbag • Team poster • ‘My favourite HTAFC Team’ Wallchart- each week new Star Cardz will become available to purchase to slot into the Wallchart to build your perfect team! • Birthday scoreboard message (upon request) • Monthly draw for 6 Stripes Bar passes • One free kids play admission at The Zone • One free Saturday Soccer School Session at The Zone • One free SHOKK Gym session at The Zone • Book a party at The Zone and the birthday child goes free • Unique Team Terriers offers

“Huddersfield Town won The Family Club Of The Year award at the Football League Awards in 2008. And has been shortlisted for the acolade every year since”

If you are interested in becoming a Patron, contact the Ticket Office on 01484 484123, or email... [email protected] or click the logos below to join the Patrons and Our Town online

Get more involved with Huddersfield Town! Our Town

Patrons

This is our adult ticket-based members club

Our longest running members club, perfect for our long distance supporters

‘Our Town’ membership is perfect for supporters who come to a few games a season. For £40 your Our Town membership includes: • • • •

1 x FREE Championship home league match ticket 5 x £5 off ANY Championship home league match ticket Priority ticketing status Exclusive membership card

The membership can be brought online or by phoning 01484 484 123 or in person at the Stadium Superstore.

The Patrons get exclusive access to the ‘An Audience with…’ meetings, £5 off a home/away shirt, priority ticketing and much more for just £12.50 per quarter. BECOME A PATRON Join the Patrons and receive: • A FREE Patrons gift- either a tie, boxed pen, cufflinks, scarf or brooch • A FREE Patrons pinbadge • Priority ticketing • FREE entry into HTAFC ‘An Audience with…’ events • Quarterly ‘Terrier’ newsletter • £5 off a home or away shirt • Invitations to Club organised events throughout the season • Monthly prizes

The Blue and White Foundation: Town’s exclusive members club Costing just £2 a week, the Foundation offers many benefits such as: - Lottery draws with hundreds of chances to win £1,000s - A weekly lottery draw to win a share of £2,250, with a weekly £250 rollover up to a maximum of £5,000 - A chance to win the week 52 Jackpot of £20,000 - Limited edition offers only for BWF Members - 5% discount voucher off season card renewals - Special ticket priority for away games and cup matches - Weekend stadium gym membership for £52 - BWF Exclusive match day members bar and away travel pass for £52

To contact the lotteries department, call 01484 484 146, email [email protected] or click on the BWF logo (left) to learn more on the club website. Click on the movie button (right) to learn more about the BWF

The Terriers Sporting Association is registered with the Gambling Commission - license number 000-030037-N-311363-001

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he Blue and White Foundation is Huddersfield Town’s exclusive members club. Limited to 2,500 members, all the income it raises goes to support the Huddersfield Town Academy.

On the move lottery The Huddersfield Town ‘On the Move’ lottery gives guaranteed prizes worth a total of £2,000 every week! Entry costs just £1 a week, with the draw taking place every Tuesday afternoon. As well as a guaranteed first prize of £1,000, there are another 100 runners-up prizes worth £10 each. There is also another special rollover prize each week, which starts at £250 and increases by a further £250 every week it isn’t won - up to a maximum of £5,000! You can enter the ‘On the Move’ lottery simply by calling the Huddersfield Town Promotions Department on 01484 484146 or by emailing on [email protected]. You can play by standing order, cheque or Direct Debit at £4.34 a month, £13 a quarter, £26 for half a year or £52 for a year.

Golden Gamble Buy a Golden Gamble ticket for just £1 from one of the helpful sellers located around the ground on a home matchday and you could be in with a chance of stepping out onto the pitch if you have the winning ticket to collect at least £1,000 there and then!

Want to meet your heroes? ...become a matchday mascot! “Huddersfield Town on average gives over 70 children a season the opportunity to become a matchday mascot. One of them could be you!”

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ou need to join the Blue and White Foundation now!

Once you join, you can add your children into the Junior Blue and White Foundation for free and request that they join the waiting list to become a Town match day mascot. Once the opportunity arises and it is your child’s turn, they will enjoy a once in a lifetime, never to be forgotten experience!

How to join: Call the Promotions Department on 01484 484146 Email [email protected] Click the BWF logo to join online at htafcmegastore.com!

Keep up to date with Town! “Between our facebook and twitter site we have a combined following of over 10,000 people” “On average, our official website gets over 1 million hits per month”

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way from match days, there are plenty of ways you can keep up to date with the Terriers and interact with fellow Town supporters.

htafc.com This is the main place to find out all the latest news about your Club, as well as read exclusive interviews with the manager and all the first team stars! It is also the home of our online ticket store, which allows you to buy your ticket and print it off at home!

htafcacademy.com This is the site where you can find out more about the youth teams of Huddersfield Town, who start from under-8 level up to under-18 level. You can also apply for a trial via this site!

teamterriers.co.uk If you want to learn more about our official junior members club, then this is the place to visit! This kid-friendly website has plenty of games and information to keep our younger fans entertained.

htafcmegastore.com Open 24 hours a day, seven days a week, the online shop is the only place on the world wide web that you can buy official Huddersfield Town merchandise! Look out for special online-only offers and exclusive internet-only items.

Connect with us on Social Media:

htafccommercial.com If you want to come and watch the team again and make your day at the Stadium a bit more special, htafcommercial is the place for you. This is the place to book hospitality, sponsorship and find out more about the Club’s official partners.

Click on the buttons above to get more involved with Huddersfield Town

The Stadium Superstore “Shop 24 hours a day, 7 days a week on the official online store: www.htafcmegastore.com”

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his is the only place you can buy official Huddersfield Town merchandise at the Stadium on a match day!

The Stadium Superstore offers exciting product ranges including all home, away and training kit; a variety of current high street fashion collections; souvenirs and gifts for all ages from bath time ducks to our popular garden ‘Gaffer’ gnome. There is something for everyone! Looking for something extra special? Why not personalise your shirt, or order an individually signed replica shirt or signed football? With our large megastore situated alongside the Ticket Office and a convenient match day unit directly opposite the Family Stand, there is plenty of opportunity to purchase official merchandise and take home a memento of the game. You can also shop online 24 hours a day, seven days a week at www.htafcmegastore.com or if you are in Huddersfield town centre visit the Sporting Pride store, situated on 12 Cloth Hall Street. Stadium Superstore & Sporting Pride store - Opening Hours Monday to Friday: Saturday (non-match day): Saturday (home match day): Sunday:

9am - 5pm 9am – 12pm 9am – kick off Closed

Click on the button to shop now

Click on the movie button (left) for a promotional kit video

Get in touch with the club

Other useful links

Huddersfield Town Ticket Office Sue Beaumont Stadium Way Manager: Call: 01484 484 123 Huddersfield Email: [email protected] HD1 6PX Commercial

Our Partners

Feedback

To view a list of our official club partners and sponsors, or learn more about becoming involved with the club, click the button on the left.

How did you feel about your first experience at Huddersfield Town? Please click the button to give us feedback and tell us how we can improve your future experiences.

What the fans think...

Welcome to Yorkshire

Interact with other fans and share your opinions on everything Huddersfield Town.

Huddersfield Town is a ‘Welcome to Yorkshire’ member.

www.htafc.com

01484 484 123

Tracy Nelson Call: 01484 484 140 Email: [email protected] web: htafccommercial.com

Advertising Click on the crest at the top of this page to view our Customer Charter. This outlines our principal commitments and policies, including those for ticketing, to ensure transparency and accountability. Huddersfield Town is committed to providing an excellent quality customer service and a value for money match day experience. They are an integral part of our pledges.

Mark Jacobs Call: 01484 484 125 Email: [email protected]

Marketing and Communications David Sykes Call: 01484 484 120 Email: [email protected]

Click the links on the left to visit the Huddersfield Town supporters association page and the Huddersfield Town fans site.

Visit the website by clicking the button on the left to see what else you can do throughout the region.

Cedar Court

Just Giving

Travelling from afar? Why not check in at Cedar Court Huddersfield, official partner of the club.

The Yorkshire Air Ambulance is the official chairty partner of Huddersfield Town. To get involved with upcoming initiatives or to donate to the Keep It Up Campaign, click on the left button.

Click on the button left to book now.

Frequently Asked Questions Is there car parking available at the Stadium? Yes. If you view the map on page 6, there are plenty of external car parks within walking distance of the ground that you can turn up and pay on the gate. The two car parks owned by the club are the Town Avenue car park and the St Andrews Road car park. Tickets can be purchased for these areas from the stadium ticket office when you purchase your match ticket.

Can I buy Give Us An H at a different time if I can’t make the match? Yes. GUAH is sold at outfits around the local area including Sainsbury’s. You can also buy from our stadium megastore of the town centre shop or online. To buy online click the GUAH button on the GUAH page.

Can I take my children to Canalside?

Do I have to pay for a toddlers ticket?

Yes. As a club we pride ourselves in focusing on our relationship with families.

Yes. If a child is able to walk, then you will have to purchase a ticket for them to access the ground.

Canalside is the perfect family environment pre and post match. We have skysports, espn to watch early and late matches. We also hold Q&A sessions with ex players and town officials prior to kick off on a saturday, check our website for upcoming Q&A’s and more details about the club.

Enjoyed your first experience at Huddersfield Town? Click here to check the prices, and purchase a season card now.