GIMPA ANNUAL REPORT 2014 |

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RECTOR’S FOREWORD

Prof. Franklyn Manu

Welcome to the annual report for 20132014. The last academic year has been very successful for GIMPA. Not only have we maintained our position as a Centre of Excellence in providing leadership and management training, we have fulfilled our objectives of expanding the portfolio of courses and programmes available in the four schools of GIMPA – - Business School - Faculty of Law - School of Public Service & Governance - School of Technology Our strategic goals for the year in review have been pretty much realized.

A key achievement has been the operational launch of our three satellite campuses in Tema, Takoradi and Kumasi, which has helped to drive increased student registration for GIMPA. In addition to the retrofit of the first and only moot court facility in the country at the Faculty of Law and the construction of a cafeteria to provide a quality food service for GIMPA, the largest infrastructure development to commence within the last year is the ongoing installation of an Enterprise Resource Planning (ERP) system to enable us integrate and support effective systems for managing student and staff affairs, finances, HR, payroll and other operations.

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For the first time in its history, GIMPA held two congregation ceremonies within six months of each other. This is due to the fact that we have arranged our academic calendar to ensure that students are now able to graduate within a month of completing their last exams instead of the previous six-plus months. GIMPA continues to broaden its partnerships, collaborations and programme development. We signed various memoranda of understanding (MOUs) and hosted a number of visits from several institutions from all over the world during this period. Two new centres have also been established since our last report – the GIMPA Centre for Impact Investing (GCII) and the John Evans Atta Mills Centre for Law and Governance. This is an exciting time to be part of the GIMPA dream, and we continue to recruit high calibre faculty and staff to help us achieve this. Enjoy taking the time to peruse the pages of this report highlighting our accomplishments!

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Office of the Deputy Rector

1INTRODUCTION

QUALITY ASSURANCE, STANDARDS AND ACCREDITTION (QASA)

This report covers activities of the units and committees that are under the administration of the Office of the Deputy Rector from 1st September, 2013 to 31st August, 2014 thus 2013/2014 academic year.

The Quality Assurance Unit was established in the Institute, known as “Quality Assurance, Standards and Accreditation” (QASA). The Unit was first under the office-of-the Rector and later was moved to the Academic Registry in 2005, until August, 2012 when it was relocated to the office-of-the Deputy Rector (ODR). The Unit is headed by the Deputy Rector.

The following are the units and committees under the administration of the Deputy Rector Units

• Quality Assurance, Standards and Accreditation (QASA)

Staffing and Unit Set Up Administrative Structure of QASA

• Office of International Programs and Development

Deputy Rector

Committees

• Faculty Appointments Review Committee • Scholarship and Sponsorship Committee

Assistant Registrar (ODR)

• General Services Committee • Library Committee • Quality Assurance and Accreditation Committee • Research and Publication Committee

IT Officer (ODR)

Administrative Officer (ODR)

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The officers are: Dr. Samuel Nii Noi Ashong

Deputy Rector

Mrs. Samiatu Bogobiri Seidu

Assistant Registrar

Mr. Kwadwo Opong-Mensah

Administrative Officer

Ms. Roselene Ofori-Mensah

I. T. Officer

Quality Assessment

• to facilitate the collation and integration of feedback from students and other stakeholders on quality of academic services into Management decisions. • To monitor end-of semester examinations.

Benefits

Generally the QASA reports have given Management valuable information:

The Unit is guided by a Quality Assessment Policy. This is a tool to ensure continuous quality care. It covers assessment to all standards activities which leads to a judgment of the quality of teaching and learning process and/or research.

• to continuously improve the quality of academic services in the Institute and meet stakeholder expectations.

Duties and Functions of the Unit

• to identify student/ faculty needs in terms of teaching and classroom management and capacity development.

One of the major mandates has been the exercise of students’ evaluation of teaching faculty, courses and general administration, and to publish and submit reports on the evaluation. This involves liaising with the various Schools, Course and Programme Coordinators, Departments and Units, printing and administering of evaluation forms to students, as well as analyzing data gathered for reports generation which are mainly used for Management decision making. This is carried out once a semester for Undergraduate and Postgraduate Programmes and at every session for Short Programmes. Some of the other duties are: • to administer end-of-semester student/faculty evaluation questionnaires and publish results; • to monitor and submit reports on the academic activities of the Institute; • to monitor the achievement of the Institute’s mission as stated in the Strategic Plan

• to enable participation in university ranking competitions. • to help minimize student malpractice in examinations.

Achievements

QASA has been able to achieve its objectives. Some of the notable ones are, but not limited to: • A significant increase in the number of lecturers evaluated every semester • A significant increase in the student response rate • Providing evaluation reports for all schools and departments at GIMPA and other satellite campuses. • QASA also compiles summary reports to the Rector on the basic statistics that require immediate attention. 1. QASA through the Management of GIMPA has been able to procure an automated data capturing machine (Scantron

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Scanner). This is to improve the activities of data collection and analysis during evaluations. • A four member committee that was set up by the Deputy Rector has completed the review of the Student-Faculty Evaluation and the Faculty Peer Evaluation Instruments. • Orientation programmes have been organized by staff of QASA at all GIMPA campuses. • Attached is a copy of the compiled statistics for the 1st & 2nd semesters of the 2013/ 2014 academic year (Appendix A)

Challenges

• The challenges faced by QASA include inadequate resources and logistics (photocopier, book binder, and computers). • There is also a general unwillingness of students to participate in the evaluation process which stems from the lack of prompt response to mostly administrative concerns of students stated in QASA reports. E.g. poor ventilation in lecture rooms, lack of adequate books in the library, poor quality of food services on campus, inadequate access to the computer labs among others. • Lack of formal/ professional training for QASA staff

Staff Development and Training

• QASA officials joined one of the MBA classes for SPSS practical lessons. • Training Workshop for Internal Quality Assurance Officers of Tertiary Institutions in Ghana The workshop for Quality Assurance Officers of Tertiary Institutions in Ghana was held from the 23rd to 24th October, 2013 with

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the theme, “Enhancing Skills for Internal Quality Assurance Development”. OFFICE OF INTERNATIONAL PROGRAMS AND DEVELOPMENT Brief History of the Unit

The Office of International Programs& Development (OIPD) was set up in May 2010 as a response to GIMPA’s expanding programs with external and international universities, agencies and other institutions since 2005. The mission of OIPD is to ensure that all Faculty, Students and Staff obtain an international experience through our global partnerships and alliances. To this end we promote, assist and coordinate all international activities throughout the Institute. Functions of the Office include; • Working together with students, faculty and staff members to enhance GIMPA’s role as an international institute of education and research in Africa. • Coordinating the institute’s comprehensive linkages with selected higher education institutions, agencies and departments outside the country. • Engaging partner institutions to explore our research potential in collaborative efforts on global issues and faculty training programs as required. • Organizing and conducting study/internship abroad programs. • Providing various services and advice to international students, scholars and all stakeholders and GIMPA.

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Staffing Structure

Until September 2014 when the Director and two administrative staff resigned, OIPD was staffed by five (5) persons: the Deputy Rector (Dr. Samuel Nii Noi Ashong), The Director (Dr. Afua Kufuor); Assistant Registrar (Samiatu Bogobiri Seidu) and two Administrative Officers (Nana Kwame Adarkwa and Nana Yeboah). Currently, the Officers of the Unit are: Professor Philip Duku Osei

Deputy Rector

Mrs. Samiatu Bogobiri Seidu

Assistant Registrar

Veronica Danquah

Administrative Officer

Ms. Roselene Ofori-Mensah

I. T. Officer

Activities of the Unit

• Successful completion of year academic program by two French International students from Science-Po, France. We are currently hosting the second batch of two students from Sciences-Po as this partnership grows stronger. • Memoranda of Understandings In the year 2014, a number of MOUs have been signed with universities, partnering institutions and organizations. We are currently pursuing the completion of others. This notwithstanding we continue to work with like-minded organizations and individuals in achieving the vision and goals of the Department.

Signed MoUs

MoUs in Progress

Sciences-Po

Arcelor Mittal, Liberia

Central State University, U.S.A.

IEBM

Ecole Nationale d'Administration (ENA) Delaware State University, U.S.A New Initiatives Developed &Undertaken

I. Explore Ghana Program: This is a tourist package that was put together for the benefit of international students, visitors and guests. It is to allow participants on both local and international programs to tour important sights in the country. The aim is to give participants visiting our campus a more wholesome experience whilst on the program. The office will be liaising with all the schools and centres to market and sign up interested participants. II. Summer School: The Summer School package is geared to attract college students in the U.S and Europe during the summer vacations and to enable GIMPA students undertake study abroad/internship trips during summer vacations. French Language Summer School Program

An approach was made by the Cooperation and Cultural Affairs Office of the French Embassy to introduce GIMPA students to the Sciences-Po French Language summer school program. This approach was made on March 14th 2013 during the Francophone week celebrations at which GIMPA hosted a round table event with the French Ambassador and the Ghanaian Foreign Minister.

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The French language summer school program was designed to provide three core areas of interest to students worldwide; • To give students a platform to learn or improve their French language whilst applying it to Social Sciences themes and methodology. • Studying in the heart of Paris, and discovering more about this historical city, its touristic sites and its alternative venues. • Sharing an intensive academic program with students from all over the world and discover a distinguished cultural, academic and vibrant capital. For the entirety of the program two courses would be offered and they were a wholly French language course and French and Arabic combined language program to suit the high number of persons whom had expressed interest in studying the Arabic language.

The process of establishing the number of persons interested in the summer school program begun with an initial offer on the 25th of March 2014 to persons interested to approach the International Programs office to register an initial offer of interest. The major stumbling block the program faced was the short period of advertisement. This short period of notice did not afford students with the necessary time to raise funds for their participation in the program. Another challenge that was encountered was the summer period travel, whereby students prefer to travel to other preferred destinations such as the U.S. and United Kingdom. The interest gathered on the first attempt of launching the Summer School French Language program was truly encouraging. It is our hope and intent to expand on the advertisement and provide enough lead time for our students to enable them fully prepare for the financial burden of trips of this nature.

Visits from Partner Institutions

Institutions

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Area Of Interest

1.

Maastricht University

Partnership with GIMPA

2.

Sciences-Po

To visit exchange students in GIMPA

3.

French Embassy and Ecole Nationale d’Administration develop cooperation in the field of public administration (ENA) and to contribute to the development of the French-Ghana relations

4.

IFAPA, Mozambique

Explore GIMPA Administrative systems.

5.

Central State University, U.S.A.

Explore Business School undergraduate student exchange programs

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6.

International University of Grand Bassam, La Cote D’ivoire Team of Faculty led by the Vice President for Academic Affairs, International University of Grand-Bassam – Explore professional development programs bid for training programs.

7.

Arcelor Mittal, Liberia

Manager in charge of External Affairs and Corporate Responsibility of Arcelor Mittal, Liberia – Academic enquiry with respect to nominated workers from the organization who wish to spend their academic year in GIMPA.

8.

OIC International, Washington DC, U.S.A.

Program Development Associate, OIC International, USA – Invitation to Youth Investment Summit at La Palm Royal Beach Hotel.

9.

University of Massachusetts, U.S.A. –

Faculty Visit to the Office of International Programs and Development

10.

Morgan State University, Maryland, U.S.A.

Faculty visit

Visits to Partner Institutions

No

Institution

Country

1.

Harvard University

U.S.A

2.

Central State University

U.S.A

3.

OIC International Summit

Ghana

4.

Sciences-Po

France

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REGISTRATION & PLANNING PROCESS

STUDENTS ELIGIBLE TO UNDERTAKE TRIP

PROGRAM INTENDED DATES

Graduate Study Abroad Program, Harvard Business School. (External Program)

August, 2013 – February, 2014

Graduate (1st and 2nd Years)

February – March, 2014

GIMPA/Central State University Summer School (External Program)

December, 2013 – June, 2014

Undergraduate Summer School Program

June – July, 2014

Leitner Center Summer Human Rights Institute, Leitner Center for International Law & Justice, Fordham Law School, New York City, U.S.A.

January – June, 2014

LLB Students

July – August, 2014

December, 2013 – June, 2014

Undergraduate Summer School Program

June – July, 2014

July – October, 2014

Graduate

October, 2014

International Academy of Business and Public Administration Disciplines, Dallas, Texas, U.S.A.

October, 2013 – April, 2014

Graduate/Undergraduate

April, 2014

Black Conference, Atlanta, U.S.A.

September, 2014

Graduate

September, 2014

PROGRAM DESCRIPTION

Kings College, U.K. 2014 GW Entrepreneurs Conference, U.S.A.

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REPORT ON THE ACTIVITIES OF THE COMMITTEES UNDER THE CHAIRMANSHIP OF THE DEPUTY RECTOR

B. Seventeen (17) applications for confirmation of appointment

APPLICATIONS

DECISIONS

1

Recommended for contract Renewal

1

2

appointment confirmation

15

3

Deferred Confirmation

1

2.1. FACULTY APPOINTMENTS REVIEW COMMITTEE

This report covers activities of the Faculty Assessment Review Committee (FARC) from 1st September, 2013 to 31st August, 2014. During this period, FARC met on fourteen (14) occasions and considered applications submitted through the Dean of Business School, Acting Dean of Faculty of Law, Dean of School of Technology, and the Acting Dean of School of Public Service and Governance.

C. Fifty-nine (59) appraisals for the 2012/2013 academic years

FARC considered the following:

APPLICATIONS

A. Thirty-three (33) applications for lectureship appointment

APPLICATIONS

DECISIONS

DECISIONS

1

very good

9

1

Recommended for lectureship

18

2

good

5

2

Not recommended for lectureship School to repackage application and re-submit to FARC Application withdrawn

6

3

satisfactory

24

6

4

unsatisfactory

18

inconclusive

2

3 4

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D. Seven (7) applications for contract renewal;

APPLICATIONS

11

G. One (1) request for sabbatical leave.

APPLICATIONS

DECISIONS

1

recommended

3

2

not recommended

4

1

DECISIONS

recommended for approval

1

2.2. GENERAL SERVICE COMMITTEE

The General Services Committee membership comprises the following:

E. Seven (7) applications for promotion;

APPLICATIONS

DECISIONS

1

recommended for promotion Associate Professor

1

2

recommended for promotion for Senior Lecturer

3

3

not recommended for promotion for Senior Lecturer

3

F. Seven (7) applications for post-retirement contracts(PRC)

APPLICATIONS

DECISIONS

1

recommended for PRC

2

3

not recommended for PRC

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1. Deputy Rector

Chairman

2. Dr. Gamel Wiredu

Member

3. Mrs. Yirenkyi-Fianko

Member

4. Mr. Kwame Prempeh

Member

5. Mr. Hansen Addy

Co-opted Member

6. Dr. Richard Amponsah

Co-opted Member

7. Internal Auditor

Co-opted Member

8. Project Manager

Member

9. Samiatu Bogobiri Seidu

Secretary

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This report covers activities of the General Services Committee (GSC) from 1st October, 2013 to 31st August, 2014.During this period, GSC met on three (3) occasions and considered applications submitted to the committee.

The following were considered:

The following were considered:

The following is a summary of the deliberations:

Two meetings were held to consider proposals from private investors and deliberate on maintenance of GIMPA’s bungalows, sale of food on campus as well as creche facilities. The last meeting was held to consider proposals and request from Gods Love Crèche & Early Childhood Day Care and Development, McLartey Enterprise, a service provider for grounds maintenance and cleaning, proposal for catering services and request for space for printing, photocopy and MTN mobile money services.

1. Policies

2.3. LIBRARY COMMITTEE

2. Procurement of new software

The Library Committee membership comprises the following:

A meeting was held to consider a proposal from the Ag. Librarian. The proposal is to enhance GIMPA Library Services.

• Collection Development • Equipment and special library materials • Transport cost of donations from abroad • Withdrawn and damaged books(Compact Storage) • Past questions and theses

• Remote Access 3. Services

1. Deputy Rector

Chairman

2. Prof. Nana Asante

Member

3. Prof. Gamel Wiredu

Member

4. Mr. Kofi Abosti

Member

5. Mrs. Juliana Appiah

Member

6. Mr. Felix Asem

Member

7. Mrs. Alice Acheampong

Member

2.4. RESEARCH AND PUBLICATIONS COMMITTEE

8. Samiatu Bogobiri Seidu

Secretary

This report covers activities of the research and publications committee (RPC) for the year, 2014. During this period, RPC met on six (6) occasions to consider proposals submitted to the committee.

This report covers activities of the Library Committee (LC) from 1st October, 2013 to 31st August, 2014.During this period, LC met once(1) to consider a proposal submitted to the committee.

4. E – Library and Library Portal 5. Monitoring and Evaluation 6. Library Security 7. Library Defaulters and Clearance 8. Staffing

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Meetings are usually held on the last Thursday of every month when school is in session/during the academic year. The committee is made up of a Chairman and nine members including the secretary.

2.5. REPORT OF SPONSORSHIP AND SCHOLARSHIP COMMITTEE (SSC)

RPC considered the following:

This is a report of Sponsorship and Scholarship Committee (SSC) for the period October 2012-April 2014. It highlights key activities/ achievements during the period.

APPLICATIONS

DECISIONS

1

Published Articles

10 (publications qualified for payment)

2

Grant Submissions

16

a

unqualified proposals

9

b

qualified proposals

2

c

proposals that had to be resubmitted

5

Below are some of the key activities/ achievements during the period. 1. In 2014, the Guidelines for Claims for Published Works and Guidelines for submitting Research Grant Requests were reviewed by the committee and sent to the Academic Board for approval. 2. Submissions by faculty are always circulated to members at least two weeks prior to a meeting date. This gives members enough time to review the articles/ grants thoroughly before any final decisions are made at meetings. 3. Participation of members and their attitude towards meeting times was encouraging.

Introduction

1. Committee Meetings: There were regular meetings of the SSC during the period under review. These meetings considered applications from staff members for undergraduate and graduate programmes as well as conferences and seminars. A three member adhoc committee of SSC was constituted by the Academic Board to consider especially conference application in view of the long time intervals between regular meetings. The Adhoc Committee review and approved of applications or otherwise. Below is the table of sponsorship granted to staff/dependants during the period under review.

No.

Programme

No. of Beneficiaries

1.

Undergraduate programmes

40

2.

Graduate programmes

26

3.

Ph.D

8

4.

Postdoctoral fellowship

2

5.

Conferences and Seminar

60

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2. Review of Sponsorship policy: SSC clarified ambiguities in the age limit for sponsoring qualified dependants of staff (excluding spouses) and modalities for the consideration of applications. The revision including the following: a. The Scholarship is for registered and unmarried dependants who are not more than twenty-five years of age. The Scholarship shall be withdrawn anytime the ward attains the age of twenty-five years. b. Applications for sponsorship of wards shall be submitted well in advance for consideration and approval pending letters of admission ; and c. Applications for scholarship for wards shall be on the basis of first-come-first-serve and subject to the availability of funds in the current budget.

Review of conference sponsorship guidelines: These were streamlined to ensure adherence of reporting lines, enough time for processing of application by SSC, accountability of beneficiaries and measurement of returns on investment in staff development at the Institute level. The guidelines included the following: • Request for conference/workshop sponsorship must be supported by letter of acceptance, the full paper, documentation on registration fees and accommodation costs. • Deans/Heads of Departments in recommending an applicant for sponsorship should provide a history of conferences attended, papers presented and outcomes. • Application package should reach the Deputy Rector’s Office 45 days before the intended date of travel. • Applicants should endeavour to publish their papers as that would be considered in approving future sponsorship requests.

• Deans/Heads of Departments should keep records of the number of conference attended by faculty/staff and title of papers presented in order to track their publication. • beneficiaries of the sponsorship are required to submit a report on outcomes of the conference and receipts of expenses through the Dean to the Human Resource Department upon their return to office

Challenges

• Delays in ratification of SSC recommendation by Academic Board and Executive Management Committee (EMC). The process seems to be convoluted. • Lack of adherence to sponsorship guidelines • Regulating number of scholarship for undergraduate programmes

Recommendation

• Once applications meet the criteria SSC should be given the authorization to give approval for HR to process and report to EMC rather than send its report to EMC for ratification before processing by HR Department • Deans and line Managers should enforce guidelines at the School and Department Level • Human Resource Department to demand compliance by writing to the Deans/line managers of beneficiaries for the reports/ status of papers presented, that is, whether or not they have been published.

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Registrar’s Offices

INTRODUCTION Effective September 2013, GIMPA fused the functions of the Secretary to GIMPA Council with those of the Head of Administration at GIMPA, with the appointment of Mr. Joseph Maafo Budu as Registrar, on a two-year consultancy contract. The focus for the 2013/2014 year was therefore to bring to effect this significant change in the administrative structure of GIMPA. Duties of the Secretary and Head of Administration

The Secretary of the Institute actsas Secretary to the Council, the Academic Board and such other boards and committees as may be prescribed. The Head of Administration is, under the Rector, the Chief Operating Officer of the Institute in charge of the general administration, administrative and professional services of the Institute.

Units that Report to the Registrar

The Registrar of the Instituteoversees the following units and ensures they all functioneffectively: • Council Secretariat • Academic Registry • Student Affairs • Human Resource Department • Operational and General Services • Finance Department • GIMPA Executive ConferenceCentre • Information Technology Department (IT)

Highlights of key issues arising from these units are provided below.

Objectives of the Office

Committee Work

For the year under review (2013/2014 academic year), the main objective for the department was toensure that the two roles of Secretary to the Institute and Head of Administration are fused as seamlessly as possible. This included overseeing the necessary changes to the Institute’s statutes, regulations, administrative structures and systems.

During the year under review, efforts were made to improve on decision-making in the Institute by rationalizing and strengthening the administrative support for the GIMPA Council as well as the various committees of the Institute.

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Council and its Sub-Committees

Over the period in question, Council and its sub-committees held regular and special meetings to consider various issues. The Council sub-committees are as listed below: NAME OF COMMITTEE 1.

Finance and Development

2.

Appointment and Promotion

3.

Entity Tender

4.

Administration, Legal and Grievance

5.

Audit Report Implementation

6.

Policy and Strategy

The Administration, Legal and Grievance Committee of Council was engaged in an extensive review of the GIMPA Statutes for consideration by Council.The committee also discussed a review of the undergraduate and graduate student handbooks. Academic Board standing and its standing Committees

The Academic Board and its sub-committees also held a number of meetings as required. The sub-committees of the Academic Board are as listed below:

NAME OF COMMITTEE 1.

Faculty Appointment Review Committee

2.

Administrative Appointments Review Committee

3.

Research and Publication Committee

4.

Student Affairs Committee

5.

Executive Management Committee

6.

Library Committee

7.

Quality Assurance Committee

8.

Scholarships and Sponsorship Committee

9.

Information Communication Technology Committee

10.

General Service Committee

11.

Disciplinary Committee

12.

Finance Committee

Major Issues

Over the period in question, the following key issues were discussed and introduced: Academic Affairs

• Introduced automation of the signing of certificates, thus speeding up the process and making it possible for certificates to be delivered within a shorter period of time.

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• The decision to hold the graduation ceremony in June, before the beginning of the next academic year placed some operational difficulties on the unit, but the exercise was largely successful. • With the planned introduction of the Enterprise Resource Planning (ERP) system at the beginning of the 2014/2015 academic year, a lot of effort went into preparatory work for implementation. This involved training, redesign of course codes and refining the business processes. • The unit suffered a bit of instability with the transfers of a few key staff, making it difficult to keep up with the pace of work. • Staff of the unit played a key role in the revision of the undergraduate and postgraduate students’ handbooks. Finance Directorate

• Introduced a facility for electronic transfer of salaries to some banks, thus cutting down on the time and cost of this exercise. • With the planned introduction of the ERP (ITS Integrator) in the 2014/2015 academic year, the Directorate was engaged in preparatory work towards its introduction. This involved training, redesign of cost codes and cost centres, as well as refining the business processes. • A report was produced every fortnight indicating the expenditure levels for use by management in monitoring expenditures. • Produced the financial report for the year ending 31st December 2013. • Prepared the budget for the year for approval and did mid-year review to take into account prevailing circumstances. • Was involved in preparatory work for the introduction of a multi-purpose visa card for use by students and employees.

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Human Resource Department

• The employee performance management system saw some improvement, through a review of the instrument for faculty. The instrument for senior administrators and professionals continued to pose challenges, which will be addressed in the coming year. • The Department was involved in the review of business processes regarding Human Resource Management. This was in line with the introduction of the ERP system. • The department was involved in the review of a number of policies relating to Human Resource Management. • The Department also coordinated a number of training programmes for employees. • With the new system of servicing committees, senior members in the department were assigned duties to serve as secretary to the Administrative Appointments Review Committee (AARC), Faculty Appointments Review Committee (FARC), Disciplinary Committee and the Sponsorship Committee. 4.2.4

Operations and Services

• Traffic management on campus posed a challenge on campus, as the institute continued to explore avenues for dealing with the increasing number of vehicles using the campus on a daily basis. • Planned development of new physical facilities could not materialize as expected. This was largely because the anticipated funds did not come in at the time expected. One main challenge was the development of facilities at the City Campus and the satellite campuses. • The Procurement unit got its complement of qualified staff and saw great improvement in the quality of service rendered. Members of the community were also educated on the procurement processes. We will continue to work on improving services even further.

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• Cost of electricity went up dramatically, through increased tariffs and increased use of generating sets. Cost of water supply also went up, as the Institute had to spend money purchasing water through the tanker services. Information Technology Department

The department led the effort in the preparations towards the implementation of the ERP, which started in earnest in April 2014. Two members of the department led a team of users to the ITS Usergroup conference in South Africa, in March 2014. Student Affairs Office

The key challenge for this office during the period was controversies among the student leadership. For this reason, there were no SRC elections before the end of the academic year, as is the normal practice. External relations activities

The Registrar had opportunity to interact with external organizations over the period and the key among them are highlighted below: Conference at the University of Ghana by Nigerian Association

The Registrar participated in the eighth Regional Conference on ‘Higher Education for Innovation and Development’ organized by the Higher Education Research and Policy Network (HERPNET) at the University of Ghana from 28th October to 1st November 2013, as a resource person. Roundtable consultation on a new DeutscherAkademischerAus tauschDienst(DAAD) African strategy, held in Johannesburg on 7th and 8th April 2014. The purpose of the meeting was three-fold:

• Elaborate on a comprehensive assessment of the academic landscape of sub-Saharan Africa, with a focus on the most pressing needs in Higher Education; • To present and subsequently critically reflect on the main objectives of the envisaged DAAD African strategy and • To evaluate and contemplate potential cooperation opportunities between DAAD and different regional Higher Education associations and political bodies. African Flagship study consultative meeting, held in Johannesburg from 9th to 11th April 2014. The purpose of this meeting was to review the case studies written on 8 African universities, including a chapter on the University of Ghana for which the Registrar was co-author. There are plans to publish the results in a book at a later date. Visit to France as part of delegation from Vice Chancellors Ghana (VCG)

The Registrar joined the Rector and the Deans of the Business School and Public Service and Governance as the delegation from GIMPA, to attend a conference on higher education organized by the French Embassy, in Paris, from 10th to 13th June 2014.

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Academic Registry

1.0 INTRODUCTION The Academic Registry is the central administrative hub responsible for providing and improving a wide range of support services to supplement the teaching and learning activities for students and academic communities in the Institute. The Academic Registry works together with the Schools, Directorates and Departments and also supports affiliated Institutions. The activities undertaken by the Academic Registry range from students’ academic experiences from application through to graduation; including coordination of admission processes, registration, oversight and coordination of the validation and approval of new programmes, organization of examinations, matriculation, graduation ceremonies, student orientation, student records, maintenance and implementation of academic regulations/policies and procedures, and associated support services. The mandate of the Academic Registry includes the following; •

To apply or enforce approved standardized procedures and regulations for proper and efficient administration of academic programmes;



To apply approved standard, procedures and processes for student certification of the Institute;



To plan, organize and coordinate all academic ceremonies;



to provide a link between the Institute, other sister Institutions and Government Tertiary academic agencies for affiliation, cooperation and accreditation purposes.

The Academic Registry is made up of the following units: General Administration/Complaints/ Certification Unit; Admissions/ Registration/Front Office Unit; Records Unit and Examination/ Archives Unit. 2.0 OUR VISION To become a dynamic Institutional Support Department that is resourceful, proactive, responsive and student friendly using an effective quality management system that will be communicated and periodically reviewed for the timely and accurate extrapolation and maintenance of Institutional academic records for internal and external consumption. VISION To provide efficient and effective administration for sound academic leadership.

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STAFFING/STAFF PROFILES Table 1 – Academic Registry Staff Disposition

STAFF LEVEL

STAFF STRENGTH

Senior Members

6

Middle level

8

Support staff

2

National Service Personnel

2

Total

18

Departmental Posting and Qualifications Table 2 – Intra Departmental Posting And Qualifications

NAME

JOB TITLE

QUALIFICATION

Academic Registrar Julius Atikpui

Academic Registrar

Master in Educational Mgt (Univ. of Ibadan, 1998) MSc (Industrial Sociology), Univ. of Ibadan, 1991 BSc. (Sociology with Economics) Univ. of Ibadan, 1987.

GIMPA ANNUAL REPORT 2014 |

Mildred Asmah

Deputy Registrar (on Sabbatical)

DMIS (Postgrad Dip in Management). Scotland M. Ed. (Higher Edu. Admin). UCC M. Sc (Social Dev’t Planning and Management) US B. Ed UCC Dip Economics. UCC

Examination/Archives Unit James Owusu-Nantwi

Senior Assistant Registrar

M. Phil. Media and Communication, B.A. Media and Communication, B.A Book Industry

James Oduro

Administrative Officer

George Doh

National Service Personnel

B. Sc. Public Administration Certificate in Administration and Management HND in Accounting

General Administration/Complaint/Certification Unit Esther N. Ayine

Assistant Registrar

M. Ed. (Educ. Admin). UCC MBA (Human Resource Management). University of Ghana B. A. (Arts), UCC Diploma in Education, UCC

Yvonne Sarkodie-Adu

Administrative Officer

Certificate in Bilingual Secretaryship B.A. (Business Administration)

Henrietta Badu

Administrative Officer

B.A. (Political Science)

Theresa Asomani Yeboah

Administrative Assistant

Diploma (GIJ)

(Certification and Front Desk Management)

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Vida Amenowor

Administrative Assistant

HND (Secretaryship and Management)

(Certification and Front Desk Management) Grace Glee

Senior Clerk

Typist

Nana Aba Fynn

Clerk (Front Desk Management)

Typist

Assistant Registrar

MBA (Business Information Technology), KNUST, 2010

Records Unit Aser Solomon Boakye-Boamah

BSc (Physics), KNUST, 2005 Lois Adjei

IT Officer

Postgraduate Diploma in MIS Postgraduate Diploma in Mathematical Sciences BSc. (Mathematics)

Mark Korankye

Admin Officer

BSc.

Admissions/Registration/Front Desk Unit Charity-Carthy Ewurama Hayford

Assistant Registrar

MA Public Administration External Diploma in Translation Diploma in Project Management – Netherlands

Obaayaa Addison

Administrative Officer (Statistics)

Chartered Institute of Purchasing and Supply – Professional Stage Member BBA (Business Administration) GIMPA

Vida Amenowor

Administrative Assistant (Certification and Front Desk Management)

HND (Secretaryship and Management) Pursuing BBA, GIMPA

GIMPA ANNUAL REPORT 2014 |

Grace Nana Aba Atta-Fynn

Clerk (Front Desk Management)

23

Typist

CONFERENCES Staff of the Academic Registry during the year under review had the opportunity to attend some workshops / conferences as part of activities toward developing staff to enhance their capacity. The details are below; Table 3 – CONFERENCES/WORKSHOPS ATTENDED BY STAFF

WORKSHOP FOR INTERNAL QUALITY ASSURANCE OFFICERS OF TERTIARY EDUCATIONAL INSTITUTIONS IN GHANA BY NATIONAL ACCREDITATION BOARD (NAB) Director of Academic Affairs

Workshop for Internal Quality Assurance Officers of Tertiary Educational Institutions in Ghana

Assistant Registrar

Workshop for Internal Quality Assurance Officers of Tertiary Educational Institutions in Ghana

Charity-Carthy Ewurama Hayford

Assistant Registrar

Workshop for Internal Quality Assurance Officers of Tertiary Educational Institutions in Ghana

Obaa Yaa Addison

Administrative Officer (Statistics)

Workshop for Internal Quality Assurance Officers of Tertiary Educational Institutions in Ghana

Julius Atikpui

Esther N. Ayine

Client Risk Management and Debt Collection Training by KPMG Julius Atikpui Esther N. Ayine

Director of Academic Affairs

Client Risk Management and Debt Collection Training

Assistant Registrar

Client Risk Management and Debt Collection Training

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Charity-Carthy Ewurama Hayford

Assistant Registrar

Client Risk Management and Debt Collection Training

Supervisory Skills by Institute of Human Resource Practitioners Julius Atikpui

Director of Academic Affairs

Three-day supervisory skills Training programme

Assistant Registrar

Three-day supervisory skills Training programme

Assistant Registrar

Three-day supervisory skills Training programme

Julius Atikpui

Director of Academic Affairs

ITS Training programme

Esther N. Ayine

Assistant Registrar

ITS Training programme

Charity-Carthy Ewurama Hayford

Assistant Registrar

ITS Training programme

Aser Solomon Boakye-Boamah

Assistant Registrar

ITS Training programme

Esther N. Ayine

Charity-Carthy Ewurama Hayford ERP/ Adapt IT Training

GIMPA ANNUAL REPORT 2014 |

UNITS AND FUNCTIONS 5.1 Admissions/Registration/Front Desk Unit

The Admissions/Registration/ Front Desk Unit of the Academic Registry is the Unit of the Unit mandated to coordinate the Admissions and Registration processes of the various Schools in the Institute. The Unit also fronts the Academic Registry as the first point of call. impressions created or perceived by all the Units in our dealings with the Institute’s customers, potential clients and the GIMPA wide community. During the period a number of activities within the confines of the Unit were undertaken. The Unit serves as an integral part of the work of the Academic Registry. The peculiar position of the Unit makes it render services to all the units. Listed below are some of the activities undertaken within the period under review. 5.1.1 Admissions

All admissions were done at the School level over the period. However the Unit conducted a post-admissions audit to find out whether all admission processes were well adhered to. A few findings came up. Filing of students’ documents was an issue at some of the Schools. Most of the files did not have Students’ Admission Letters. Conditional Admissions were not replaced with Full Admission Letters. Some applicants present some qualifications like the “bacalaureat” for example which need to be re-examined for placement. Details of the findings are appropriately and adequately outlined in the 2013/2014 Admissions Report 5.1.2 Registration

The 2013/2014 registration periods were from Monday 24th August 2013 to Friday 4th September 2013 for the first semester and from Monday January 27th 2014 to Friday February 07 2014 for the second semester. A second slot was however created for the first semester to register the late entrants.

25

A Registration Centre was created where representatives from the Schools, the Banks and the Accounts Office were present to register their students. The Unit’s Admissions Officer was present to ensure that all necessary information were taken from the students and to collate all registration done during the period to help with the generation of the Institute’s final list of registered students. Software, Nurusula Softtribe System was used to capture registration data during the first semester so there was virtually no need for the generation of students’ registration list after the exercise. The second semester January to February 2014 registration recorded the following figures for the various Schools as provisionally registered students: Table 4 –NUMBER OF STUDENTS WHO WERE PROVISIONALLY REGISTERED

NO

SCHOOL/DEPARTMENT

REGISTERED STUDENTS (PROVISIONAL)

1

GIMPA SCHOOL OF PUBLIC SERVICES AND GOVERNANCE

134

2

SCHOOL OF TECHNOLOGY

268

3

GIMPA BUSINESS SCHOOL

2334

4

FACULTY OF LAW

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| GIMPA ANNUAL REPORT 2014

5.1.2.1 Data for National Council for Tertiary Education/National Accreditation Board

The Unit also compiled data from the Schools for the National Council for Tertiary Education Board and the National Accreditation Board. It comprised student data, staff data, Graduate output, Research/Publications and data from the Library. A copy is attached. 5.1.3 Orientation for Prospective National Service Personnel

Preparations and arrangements were made towards the orientation of prospective National Service Persons. The orientation came off on Wednesday 30 April 2014 at the GB Auditorium and it was well attended. High profile personalities from the National Service Secretariat including Mr Fifi Asubonteng, Director IT, Mr Nana Asare Asante, Greater Accra Regional Administrator, Mr Robert Nii-Laryea, Assistant to the Director of IT and Mr Yaw Twenebuah Kodua, Administrator were present for the ceremony. Over all more than four hundred (400) prospective National Service Persons availed themselves for the training. 5.1.4 In-house training

The Unit organized two in- house training sessions for staff during the period. This was only an attempt to beef up work at the front desk and to streamline activities over there since staff are not professionally trained in the area. The first one was on client/ customer service and the second one, was on management of impressions. Quite apart from these there were several instances where “teaching” was actually by simulation. Staff listened and watched to see and to hear how reception and responses to phone calls for example needed to be done. 5.1.5 Graduation Related complaints

The Front Desk collaborated with the Records Unit to give feedback

to students on their graduation related complaints. Bulk SMS were sent to the students to facilitate the process. 5.1.6 Restructuring of the Front Office

During the period under review a few changes were made to the Front Office to enliven it and to facilitate work from the desk. Pigeon holes were created and labeled to carry all forms for easy access and proper organization of all documents. It gave a new look to the desk and with it improved service time. The service forms are also now properly arranged for use by any officer who gets to work from the desk. The importance of messages was emphasized and this was backed with the creation of message pads to help keep track of every single message. 5.1.7 Shift System

It was estimated that a staff needed to be at post at all times during work hours and also some time after work because of the nature of our programmes. A shift system was thus instituted to allow for appropriate and adequate attendance to customers even after work hours. 5.2 Examinations/Archives Unit

The Examinations Unit is one of the four (4) functional interdependent Units of the Academic Registry. During the year under review, the Unit in line with its functions of conducting examinations for all the examinable programmes of the Institute successfully coordinated and organized the 2013/2014 main examinations in relation to undergraduate, postgraduate and short programmes including the satellite campuses (Tema, Kumasi, Takoradi ), Accra City and Kofi Annan International Peace Training Centre (KAIPTC).

GIMPA ANNUAL REPORT 2014 |

5.2.1 Examinations

27

5.2.2 Invigilation

The Examinations were coordinated based on the new Academic Board directive on examination. As per the new directive, lecturers should print and duplicate examination questions at the Academic Registry strong room with Academic Registry providing minimum assistance.

Examination logistics forms were given out to lecturers who required additional logistics and invigilators.

Lecturers were actively involved in the printing and duplication of the Examination questions. The Academic Registry provided examination logistics (A4 sheets, answer booklets, brown envelopes, twines, CR ink, master, and examination boxes)

Table 5 – NUMBER OF EXAMINATION PAPERS TAKEN Statistics

SCHOOLS

NUMBER OF PAPERS TAKEN FIRST SEMESTER

SECOND SEMESTER

TOTAL NUMBER OF PAPERS TAKEN

SCHOOL OF TECHNOLOGY (SOT)

71

52

123

SCHOOL OF PUBLIC SERVICE AND GOVERNANCE (CPA,DP A,COSHEM,DOSHEM,MPA,MDM,BPA)

50

47

97

FACULTY OF LAW

35

18

53

GREENHILL COLLEGE

338

338

676

BUSINESS SCHOOL(MBA,CBA,DBA)

78

84

162

KOFI ANNAN INTERNATIONAL PEACE TRAINING CENTRE (KAIPTC)*

9

3

12

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| GIMPA ANNUAL REPORT 2014

PUBLIC SECTOR MANAGEMENT TRAINING PROGRAMME (PSMTP)*

5

5

10

CENTRE FOR MANAGEM,ENT DEVELOPMENT (CMD)**

9

10

19

CENTRE FOR IT PROFESSIONAL DEVELOPMENT (CIPD)***

16

-

16

-

8

8

611

565

1176

Matured Entrance Exams TOTAL NUMBER OF PAPERS TAKEN *The two are under GPSSG**Under Business School ***Under SOT

The table below shows the number of students in the various schools who wrote examinations during the 2013/2014 academic year.

Table 6 –NUMBER OF STUDENTS TAKING EXAMINATIONS

SCHOOLS

NUMBER OF STUDENTS FIRST SEMESTER

SECOND SEMESTER

SCHOOL OF TECHNOLOGY (SOT)

512

272

SCHOOL OF PUBLIC SERVICE AND GOVERNANCE (CPA,DPA,COSHE M,DOSHEM,MPA,MDM,BPA)

479

411

FACULTY OF LAW

663

256

GREENHILL COLLEGE

3,077

3,077

BUSINESS SCHOOL (MBA,CBA,DBA)

1,378

1,301

GIMPA ANNUAL REPORT 2014 |

KOFI ANNAN INTERNATIONAL PEACE TRAINING CENTRE (KAIPTC)*

75

28

PUBLIC SECTOR MANAGEMENT TRAINING PROGRAMME (PSMTP)*

50

49

CENTRE FOR MANAGEM,ENT DEVELOPMENT (CMD)**

189

139

CENTRE FOR IT PROFESSIONAL DEVELOPMENT (CIPD)***

658

Matured Entrance Exams TOTAL NUMBER OF STUDENTS WHO WROTE EXAMS

-

315

7081

5848

29

*The two are under GPSSG**Under Business School ***Under SOT

5.2.3 Equipment



Currently the Unit operates with two old Risograph Machines which break down frequently making it very difficult to work with.

Monitors students’ progress toward degree requirements and generate graduation lists on completion of requirements.



Conducts academic records and degree verifications.



Maintains academic records for mentee institutions.



Oversees Student information System data integrity and operations.

5.3

Records Unit

The Student Records Unit of the Academic Registry among other things performs the following functions: •

Maintains student academic records and data from the inception of the institute to present.



Produces transcripts for current and former students.



Generates and issues student identification numbers to all newly admitted students.



Manages end-of-semester processes: processing grades for approval, calculating GPA, processing academic status decisions and issuing result slips.

The Unit also keeps records of mentee institutions: Kofi Annan International Peacekeeping Training Centre (KAIPTC) and Ghana Armed Forces Command and Staff College (GAFCSC). 5.3.1

Generation of Index Numbers

During the year under review, the Records Unit generated index numbers for a total of 4331 students of which 2276 were undergraduates, 864 masters and 1,191 certificates and diplomas (See Table 6).

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| GIMPA ANNUAL REPORT 2014

Table 7 – Number of index numbers generated for the schools

PROGRAM

IDS ISSUED

Bachelor of Science in Accounting

342

Bachelor of Science in Business Administration

344

Bachelor of Science in Economics

27

Bachelor of Science in Finance

79

Bachelor of Science in Hospitality And Tourism Management

98

Bachelor of Science in Human Resource Management

165

Bachelor of Science in Marketing

214

Bachelor of Science in Operations And Project Management

11

Bachelor of Science in Operations And Supply Chain Management

57

Bachelor of Science in Procurement Management

249

Bachelor of Science in Project Management

93

Certificate in Administration And Management

38

Certificate in Logistics And Transport (international)

96

Diploma in Logistics And Transport (international)

149

Executive Master of Business Administration

36

international Exchange Program

2

Master of Business Administration - Accounting And Taxation Option

41

Master of Business Administration - Entrepreneurship Option

8

Master of Business Administration - Finance Option

125

Master of Business Administration - Human Resource Management Option

79

GIMPA ANNUAL REPORT 2014 |

Master of Business Administration - Marketing Option

41

Master of Business Administration - Project Management Option

146

Master of Business Administration - Supply Chain Management Option

50

Master of Science in Business Administration - Finance Option

24

Master of Science in Business Administration -Accounting Option

10

Master of Science in Business Administration -Marketing Option

6

Post Graduate Certificate in Occupational Safety,Health And Environmental Management

49

Post Graduate Diploma in Business Administration

139

Post-Graduate Certificate in Business Administration

82

Bachelor of Laws (Ll.B)

353

Bachelor of Science in Public Administration

61

Post-Graduate Certificate in Public Administration

136

Post-Graduate Diploma in Occupational Safety, Health And Environmental Management

110

Post-Graduate Diploma in Public Administration

131

Master of Arts in Conflict, Peace And Security

46

Master of Arts in Gender, Peace And Security

39

Master of Development Management

49

Master of Governance And Leadership

20

Master of Public Administration

109

Master of Public Sector Management

48

Post-Graduate Diploma in Defence And Conflict Studies

72

Bachelor of Science in Computer Science

100

31

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| GIMPA ANNUAL REPORT 2014

Bachelor of Science in information & Communications Technology

83

Certificate in information And Communication Technology

36

Master of Science in information And Communication Technology

7

Master of Science in Management information Systems

31

Post Graduate Diploma in Management information Systems

50

Post Graduate Diploma in Management information Systems

50

Total

5.3.2 Graduation

For the 2014 Congregation, 470 students graduated with various Master degrees, representing a drop of 24.6% from the 623 who graduated in 2013. Also 764 students graduated with various bachelor degrees of 12 % from the previous year. The Institute also graduated the first set of 23 students on the Post-graduate Diploma in Management information Systems. The decrease in the number of graduands may be attributed to the novelty of graduating students two weeks after their final examinations. This eliminates students who repeat courses with lower levels as well as students on the Master in Public Sector Management program. A total of 1310 transcripts were issued on request made up of 770 for undergraduate programmes and 193 and 347 respectively for Graduate and Certificate programs.

4331

5.4

General Administration/Complaint/Certification Unit

5.4.1

General Administration

The activities undertaken by the General Administration Unit for the 2013/2014 academic year included the following; •

in charge of all external and internal correspondence to and from the Academic Registry



Issuance of attestations, letters of introduction



verification of results, deferment, etc,



Coordination of activities of other units of the Academic Registry



Staffing/staff development



Budget preparation and other resource requisition and acquisition



Plan, organize and coordinate academic ceremonies



treats student academic complaints



facilitates remarking of examinations scripts.

GIMPA ANNUAL REPORT 2014 |

Details of requests made and treated are as follows: Table 9 – Number Of Academic Documents Issued To Students From SEPTEMBER 2013 – JULY 2014

TYPE OF REQUEST TRANSCRIPTS

NUMBER OF REQUEST 1,000

INTRODUCTORY LETTERS TO EMBASSIES

300

ATTESTATION

400

ENGLISH PROFICIENCY

70

TOTAL Certification Unit

The Certification Unit is in charge of processing all Certificates of the Institute for all students who successfully complete all programmes (Graduate and Undergraduate programmes and other programmes). During the 2013/2014 Academic Year, a total of 9,881 Certificates were processed and issued for degree and non-degree programmes. The details are as follows:

1,770

33

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| GIMPA ANNUAL REPORT 2014

Table 10 – Number of Certificates Issued to Students from SEPTEMBER 2013 – JULY 2014

PROGRAMMES BACHELOR DEGREE PROGRAMMES

NO. OF CERTIFICATES ISSUED TO STUDENT 1,106

MASTER DEGREE

381

CERTIFICATE IN ADMINISTRATION AND MANAGEMENT (CAM)

187

POST GRADUATE CERTIFICATE IN PUBLIC ADMINISTRATION (CPA)

144

POST GRADUATE CERTIFICATE IN BUSINESS ADMINISTRATION (CBA)

154

POST GRADUATE DIPLOMA IN PUBLIC ADMINISTRATION (DPA)

74

POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION (DBA)

121

COSHEM AND DOSHEM

99

POST GRADUATE DIPLOMA IN MATERIAL MANAGEMENT (DPMM)

17

DILT AND CILT

144

CONSULTANCY CERTIFICATES

2,342

CIPD CERTIFICATES

3,325

OTHER CMD CERTIFICATES

1,787

TOTAL

9,881

GIMPA ANNUAL REPORT 2014 |

Complaints Unit

The Students Academic Complaint unit handles all forms of complaints from students /participants on the various programmes in GIMPA. The Complaints received for the period under review ranged from omission of student identity numbers and scores on published results, requests for remarking of scripts, wrong/ inaccurate spelling of student names, identity numbers of some students and or on the part of some lecturers, omission or incomplete/ inaccurate results. Achievement •

Strategic Plan

The Unit was able to craft its first Strategic Plan. •

Early Congregation

For the first time in the annals of the institution, GIMPA held its congregation two weeks after examinations and though results delayed, the Records Units bent its back to make the planned graduation a reality. •

Improved Customer Service Delivery

Front Desk Managers were taken through an in- house Customer Service Delivery training during the period and this helped to enhance service delivery at the Front Desk. Recommendation



Policies should be crafted and made accessible.

Going forward it will be recommended that the front office is appropriately recognized and treated as such. It will be necessary to give adequate training to the officers at the desk.

35

Along the same line of reasoning, given the demanding nature of work at the Front Desk, a special incentive package for the officers from time to time will have to be considered. The volume of requests from the desk warrants the use of technology that will facilitate search and promote proper storage. This is expected to eventually produce satisfied customers who could market the Institute. With the introduction of the ERP it is expected that the difficulty in the generation of the final list of registered students will be resolved and the Admission process will be streamlined. The issue of getting extra invigilators to assist lecturers to invigilate large classes has become a problem. Increasing of invigilators claims will attract good invigilation that will contribute to the credibility of GIMPA examination and certificate. Multi functional photo copier machine with properties of duplicating, collating and stapling of examination questions or replacement of two old faulty Risograph machines.

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| GIMPA ANNUAL REPORT 2014

Business School Greenhill College INTRODUCTION The Greenhill College (GHC) is a unit under the Business School (the largest school in GIMPA) responsible for running undergraduate programmes. Currently, the College is also present at GIMPA’s three satellite campuses (i.e. Tema, Takoradi and Kumasi) opened during 2013. The undergraduate programmes offered at the GHC are of three (3) types: i.

Evening Regular Bachelor Programmes

ii. Day-Time Regular Bachelor Programmes. iii. Top-Up Bachelor Programmes (Day and Evening) The following eleven (11) programmes are available for both the Evening and Day-Time Regular Bachelor Programmes: 1. Accounting 2. Human Resources Management 3. Marketing 4. Business Administration 5. Procurement Management 6. Hospitality & Tourism Management 7. Project Management 8. Finance

9. Operations & Supply Chain Management 10. Entrepreneurship 11. Economics The Top-Up bachelor programmes offer opportunity for HND graduates to earn bachelor degrees without starting from level 100. The Top-Up Bachelor programmes are in the following five (5) areas: 1. Accounting 2. Marketing 3. Procurement Management 4. Business Administration 5. Hospitality & Tourism Management The day programme runs from 09:00 am to 4:00 pm, while the evening programmes run from 5:00 pm to 8:00 pm from Mondays to Saturdays. 2.0

Duration of Programme

The duration for the Top-up is 2 years over four semesters for the evening and one and half years over three semesters for the students who opt for the day session. The Regular degree is a 4 year programme for both evening and day-time programmes of a total of 120 credit hours.

GIMPA ANNUAL REPORT 2014 |

3.0

Programme Objective

The undergraduate degree programmes aim to challenge students to achieve their academic qualifications for the global market and to be creative with the potential to become more responsible contributing citizens. 4.0

Staffing and Academic Programmes

The events that took place in the 2013/2014 academic year included admissions, registration, matriculation, summer school and orientation. 4.1 Staffing

The GHC main campus in Accra operated during the 2013/2014 academic year with one Deputy Registrar, two Senior Assistant Registrars, two administrative assistants, two administrative officers and three national service personnel. 4.3

Staff Development

Both senior members and middle level administrative staff of the College participated in a training organized by the Human Resource Department on the Preparation of Work Plans and Annual Assessment. 5.0

Campus No.

2013/2014 Admissions

The School in the 2013/2014 academic year received about 2,260 applications including foreign ones of which 1,663 qualified and admissions were offered to them. About 1,378 accepted and enrolled. The total enrollment included 47 foreign students. The foreign students were from Benin, Congo, Gabon, Gambia, Liberia, Nigeria, Sierra Leone, Equatorial Guinea, Germany, Coté D’Ivoire and Togo. The foreign students paid the same fees as their Ghanaian counterparts for the 2013/2014 academic year.

6.0

No. Enrolled

1.

Accra Main

3,158

2.

Tema

130

3.

Takoradi

70

4.

Kumasi

25

TOTAL

37

3,383

Student Data

Currently the active student data stands at about 2,652 including about 222 re-takers and foreign students. The School however, has about 150 additional students who were not active in the academic year through deferments and other reasons. 6.1

Data Analysis

In the 2013/2014 academic year the undergraduate student population (satellite campuses inclusive) stood as follows: 6.1.1

Accra Main Campus

In 2013/2014 academic year the total student population at the Accra Main Campus stood at 3,158. The School offered 11 programmes during the 2013/2014 academic year. Admissions in 2013/2014 were 1,378. Accounting, Marketing, Human Resources Management and Business Administration continued to be the most popular programmes in 2013/2014. The least preferred programme also remained as Economics.

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| GIMPA ANNUAL REPORT 2014

The total number of foreign students enrolled increased to 126 in 2013/2014 academic year. STUDENTS ADMITTED IN 2013/2014 PROGRAMME LEVEL 100 (EVEN)

LEVEL 100(DAY)

LEVEL 200

LEVEL 300

TOP-UP

TOTAL

ACCOUNTING

48

82

22

91

23

266

BUSINESS ADMINISTRATION

107

72

63

53

0

295

HUMAN RESOURCE MANAGEMENT

62

56

13

0

0

131

HOSPITALITY & TOURISM MANAGEMENT

34

0

0

48

0

82

MARKETING

51

15

0

126

15

207

0

19

19

0

0

38

0

0

0

0

21

OPERATIONS & MANAGEMENT

SUPPLY

CHAIN

ECONOMICS FINANCE

24

36

12

0

0

72

PROJECT MANAGEMENT

0

46

28

0

0

74

OPERATIONS & PROJECT MANAGEMENT

0

0

0

0

0

0

GIMPA ANNUAL REPORT 2014 |

ENTREPRENUERSHIP

0

0

0

0

0

0

PROCUREMENT MANAGEMENT

51

21

12

108

0

192

TOTAL

377

368

169

426

38

1378

GRAND TOTAL

-

1,378

The 2013/2014 admissions statistics by gender were as follows:   NO. OF APPLICANTS

NO. QUALIFIED

NO. ADMITTED

NO. ENROLLED

M

300

197

175

175

F

126

100

91

91

T

426

297

266

266

M

303

190

138

138

F

200

128

125

125

T

503

318

263

263

M

150

132

115

115

HUMAN RESOURCE MANAGEMENT F

74

55

44

44

T

224

187

159

159

PROGRAMME

GENDER  

ACCOUNTING

BUSINESS ADMINISTRATION

39

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| GIMPA ANNUAL REPORT 2014

M

77

34

34

34

F

105

70

58

46

T

182

104

92

80

M

176

146

104

104

F

88

50

47

47

T

264

196

151

151

M OPERATIONS AND SUPPLY CHAIN F MANAGEMENT T

52

43

35

35

8

7

13

13

60

50

48

48

M

60

48

34

34

F

11

9

8

8

T

71

57

42

42

M

80

75

43

43

F

30

25

20

20

T

110

100

63

63

M

85

79

67

67

F

41

35

34

34

T

126

114

101

101

M

43

25

24

24

F

10

5

5

5

T

53

30

29

29

HOSPITALITY MANAGEMENT

MARKETING

ECONOMICS

FINANCE

PROJECT MANAGEMENT

ENTREPRENEURSHIP

GIMPA ANNUAL REPORT 2014 |

PROCUREMENT MANAGEMENT

TOTAL

M

140

130

108

108

F

101

80

56

56

T

241

210

164

164

M

1,466

1,099

877

877

F

794

564

501

489

T

2,260

1,663

1,378

1,366

41

The table below shows the number of enrolled foreign students (by gender) at the Accra Main Campus as at the 2013/2014 academic year.

COUNTRY

GENDER Male

Female

Total

BENIN

5

3

8

CONGO

3

1

4

GABON

10

7

17

GAMBIA

6

1

7

LIBERIA

8

3

11

NIGERIA

30

16

46

SIERRA LEON

1

2

3

GERMANY

1

0

1

EQUITORIAL GUINEA

5

5

10

COTE D’IVOIRE

6

5

11

TOGO

5

3

8

TOTAL

80

46

126

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6.1.2

Tema Campus

The Tema campus was started in September 2013. It is situated at Community 11 within the Methodist Day Senior High School (MEDASS). It offers only undergraduate programmes with lectures held in the evenings. The Campus currently has a student population of 130 students. The population consists of 45 level 100, 35 level 200 and 50 level 300 students. Below is the statistics for the student population.

Programme

Level 100

Level 200

Level 300

Total

Accounting

4

4

12

20

Business Administration

21

15

5

41

Marketing

4

-

11

15

Procurement Management

12

4

22

38

Human Resources Management

4

-

-

4

Operations & Supply Chain Management

-

12

-

12

45

35

50

130

Total

6.1.3

Takoradi Campus

GIMPA’s Takoradi campus started operations in October 2013 at the Takoradi Government Secretarial School located off the SekondiTakoradi Road. The late start of the academic year was due to a few logistical challenges and the desire to bring the facility to an appreciable level of standard befitting GIMPA’s status. Students were recruited through distribution of brochures, advertisements in the Dailies and open forum. A great deal of support and assistance was received from the Sekondi-Takoradi Chamber of Commerce. They did not just provide an office space but also acted as agents and received all the applications forms submitted. A total of 100 undergraduate application forms were received. The total student population as at the end of the academic year stood at 70 undergraduate students. Apart from Hospitality Management, Economics and Entrepreneurship the campus is running the entire undergraduate courses being offered at the business school.

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43

As a promotional drive a special school fees of one thousand, four hundred Ghana Cedis (GHC 1,400) was charged. However, the fee has since been revised. Currently there is no day school. The normal 5-8pm time schedule has been maintained for undergraduate programmes. Local lecturers were recruited to teach the undergraduates. The table below shows the enrolment of students at the Takoradi Campus: Programme

Level 300

Level 200

Level 100

Accounting

9

4

3

Business Administration

2

1

2

Marketing

10

1

Procurement Management

18

5

Operation and Supply Chain Management

1

Project Management

2

Supply Chain Management

4

Accounting and Taxation Human Resource Management

2

6

8

23

Finance TOTAL

6.1.4

39

Kumasi Campus

The Kumasi Campus started with the 2013/2014 September Admissions with 25 students pursuing Bachelor of Science degree programmes in the following disciplines; Accounting, Business Administration, Marketing, Procurement Management, Hospitality and Tourism

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Management, Project Management and Operations and Supply Chain Management. GIMPA has two campuses in Kumasi, namely; Roman Hill Campus, located within the premises of St. Peter’s Cathedral Basilica at Roman Hill, where the undergraduate programmes are being held and the Danyame Campus, located opposite the Ridge School Tennis Court at Danyame, which is earmarked to host postgraduate degree programmes of the institute. The Campus is being run by an Administrative Assistant with the support of the Deputy Registrar of GIMPA Business School. The admission statistics of the Kumasi Campus are as follows: PROGRAMME

MALE

FEMALE

TOTAL

B.Sc Accounting

4

2

6

B.Sc Marketing

2

1

3

B.Sc Procurement Management

3

1

4

1

1

1

1

1

2

Top-Up

B.Sc Hospitality and Tourism Management Level 200 B.Sc Accounting B.Sc Business Administration

1

B.Sc Project Management

1

1

B.Sc Accounting

1

1

B.Sc Business Administration

1

1

2

B.Sc Procurement Management

1

2

3

B.Sc Operations and Supply Chain Management

1

TOTAL

15

Level 100

7.0 Orientation

1 10

25

GIMPA ANNUAL REPORT 2014 |

Orientation for students covered all areas with participants from all sections of the school including the Deputy Rector, Dean of the Business School, HOA, other Deans and Directors, Assistant Registrars, Accommodation, F&B etc. 8.0 Matriculation Matriculation ceremonies were organised for the new students at all the 4 campuses. 9.0 Examinations In 2013/2014 academic year, the policy that requiring lecturers be responsible for their own examinations continued in place. 10.0 Graduation There was a successful graduation of Greenhill College students in June 2014, the first of its kind.

45

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Business School Graduate Unit INTRODUCTION This is a report of programmes/activities of the Graduate Unit of the GIMPA Business School for 2013/2014 Academic year. The report gives an overview of Unit, student population, staff capacity and challenges experienced among others. The report concludes by making recommendations to Management with the aim of enhancing the Unit’s performance. OVERVIEW OF THE UNIT The Graduate Unit of the Business School is responsible for master degree programmes, postgraduate certificate and diploma programmes. The following programmes are offered within the Unit: • Executive Masters in Business Administration • Masters in Business Administration • Master of Science in Business Administration • Postgraduate Diploma in Business Administration • Postgraduate Certificate in Business Administration The mission of the Unit falls within that of the Business School which is to pursue excellence in the provision of high quality management education for a diverse student body through innovative programmes, outstanding faculty and superior facilities.

STAFFING The Unit was manned by six permanent staff: Akua Barnieh Armar

Assistant Registrar

Amma Nyarkoa Ofosu Obeng

Administrative Officer

Francis Ato Aidoo-Taylor

Administrative Officer

Abigail Sackitey

Administrative Officer

Bridget Hehemeku

Administrative Assistant

Peace Amegavi

Administraive Assistant

During the reporting year a few internal staff transfers were made. In October 2013, Abigail Sackitey, an administrative officer at the French Lab was transferred to the graduate division. Bridget Hehemeku, an Administrative Assistant from the Greenhill College joined the Graduate Division in March 2014 and during the same month Francis Aidoo-Taylor was transferred from the Graduate Division to the Greenhill College. iv. STUDENT POPULATION The total number of graduate students for the reporting year was one thousand nine hundred and seventy (1,970). This is made up of both modular and evening students.

GIMPA ANNUAL REPORT 2014 |

A detailed break-down of number of students per programme is attached as appendix

PROGRAMMES AND ACTIVITIES. a. Enrolled Students for 2013/2014 Academic Year

The 2013/2014 academic year begun with enrolment of new students for both modular and evening school. The details of courses offered and the total number of newly enrolled students for the modular programme was as follows:

PROGRAMMES

NO. OF STUDENTS

NUMBER OF ENROLLED STUDENTS

PROGRAMME MODULAR

2011/2012

2012/2013

2013/2014

TOTAL

EMBA

35

24

34

93

MBA

196

175

149

520

MSC

27

15

40

82

TOTAL

258

214

223

695

The details of courses offered and the total of newly enrolled students for the Evening programme was as follows:

34

PROGRAMMES

Finance

47

Project Management

46

MBA September 2013 (Specialisations)

Human Resource Management

20

Accounting and Taxation

10

Marketing Supply Chain Management

EMBA MBA (Specialisations)

in-take 72

Project Management

59

12

Human Resource Management

32

14

Marketing

27

Supply Chain Management

28

Accounting and Taxation

25

Entrepreneurship

8

Finance

23

Accounting

11

Marketing

6

Total number of students

NO. OF STUDENTS

Finance

MSC. ( Specialisations)

223

In comparison to the number of enrolled students for 2011/2012 and 2012/3013, the number of admitted students for the MSC programme increased in 2014 as shown on the table below. The MBA programme over the past three years continues to be the programme with the most admitted students with the MSC being the least.

47

Total number of students for September intake

251

MBA February 2014 in-take (Specialisation) Project Management

32

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HRM

18

Total number of students for February intake

50

From the table below there was an increase in enrolment for the reporting year as compared to 2011/2012 and 2012/2013 Academic year. Although there was almost fifty percent decrease in the enrolment for the February intake between 2011/12 academic year and 2012/2013 Academic Year, the enrolment increased in February 2014. PROGRAMME

NUMBER OF ADMITTED STUDENTS

EVENING

2011/2012

2012/2013

2013/2014

TOTAL

MBA (SEPTEMBER INTAKE)

224

223

251

698

MBA (FEBRUARY INTAKE)

72

37

50

159

In addition to the master’s programme, new students enrolled on the Post graduate Diploma and Postgraduate Certificate in Business administration Courses with details as follows: PROGRAMMES

NO. OF STUDENTS

Postgraduate Diploma in Business Administration September 2013 in -take

93

February 2014 intake

57

Postgraduate Certificate in Business Administration

September 2013 in -take

36

February 2014 intake

56

Total number

242

b. Graduation The Institute held its 13th Congregation in December 2013. Fourhundred and seventy-three students made up of MBA, EMBA and Msc. were conferred with degrees. The graduands were made up of the 2010 batch of students for both the modular and evening programmes. In addition a backlog of students who were not able to graduate during the Institutes 12th congregation in 2012 were also conferred with degrees. A breakdown of the list of graduands for the 13th congregation was as follows: Programme

No. of Graduands

EMBA

53

MBA Accounting & Taxation

12

MBA Entrepreneurship

5

MBA Finance

184

MBA Human Resource Management

63

MBA Marketing

48

MBA Project Management

95

MSc. Finance

12

MSc. Marketing

1

Total

473

The number of students conferred with degrees on the graduate programme for the 13th Congregation was almost double that of the 12th Congregation which was two hundred and seventy-three.

GIMPA ANNUAL REPORT 2014 |

Attached as appendix 2 is the detailed list of the graduands for the 13th congregation. The Institute held its 14th Congregation in June 2014 as part of its measures to reduce the lead-time for graduation after course work. Three hundred and sixty-nine students made up of MBA, EMBA and Msc. were conferred with degrees. The graduands were made up of the 2011 batch of students for both the modular and evening programmes. In addition a backlog of students who were not able to graduate during the Institutes 13th congregation in December 2013 was also conferred with degrees. A breakdown of the list of graduands for the 14th congregation was as follows Programme

No. of Graduands

EMBA

40

MBA Accounting & Taxation

25

MBA Entrepreneurship

4

MBA Finance

117

MBA Human Resource Management

44

MBA Marketing

40

MBA Project Management

69

MBA Supply Chain

13

MSc. Finance

16

MSc. Marketing

1

Total

369

49

c. Orientation for Newly Admitted Students An orientation was organized for newly admitted students for graduate programmes in February, 2014. The purpose was to expose students to the practical details of studying at GIMPA and to prepare them to begin their studies with confidence and with many new friends and contacts. Apart from the information shared by graduate unit there was a presentation by the Academic Registry on GIMPA’s Academic rules and regulations The orientation which was held in main auditorium of the School and attended by one hundred and sixty-three (163) newly admitted students for the MBA, post-graduate diploma and certificate courses. RECOMMENDATIONS • Lack of Office Space It is recommended that one of the classrooms in the syndicate block should be collapsed to free up space to be used as storage room by the Graduate Unit. This will help improve upon the filing system and records management. • Poor Service Delivery by Food and Beverage Unit With the increase in student numbers, it is recommended that the school should stop serving student lunch during sessions. It is however proposed that food vendors are invited to sell food on campus. This will curtail the complaints on delays in food quality and service. • Inadequate Staffing One administrative officer resigned from the Unit in March 2013 and has not been replaced. We recommend that the staff should be replaced.

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| GIMPA ANNUAL REPORT 2014

It is also recommended that two administrative officers be assigned to the City Campus office to man activities as the office is currently being managed by national service personnel. • Lack of Equipment Office equipments such as laptops, projectors and points should be bought for the Unit to facilitate easy teaching and learning. • Lack of Office Space It is recommended that once the Law School building is completed, some lectures that are held within the syndicate block should be moved to the law school to free up space for use as offices. FUTURE OUTLOOK For the 2014/2015 academic year, the Unit plans to achieve the following: • Provide online services to students, whereby they can register for a semester/ session, check their fees balance and results. • Have a well managed records system • Staff to attend training programmes • Have adequately furnished Graduate Unit Offices.

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51

Business School

Centre for Management Development (CMD) INTRODUCTION i.

Structure of Centre for Management Development

Brief About Center for Management Development

The Center for Management Development (CMD) is the training and development arm of the Business School, offering programmes and courses in several professional development areas. Specializing primarily in executive education, CMD’s goal is delivery of programmes that build and strengthen the capacity of public and private organizations. To achieve this goal, CMD develops and implements cost-effective training specifically designed to enhance the ability of participants in effective and efficient management in order to stimulate sustainable growth. The training programmes combine the very best in academics and theory with practical application. Distinguished and experienced faculty experts deliver cutting-edge training on best practices, and their real-life contributions stimulate intellectual discussion, collective collaboration and individual growth. CMD also provides customized programmes to suit clients’ needs. Additionally, if requested, CMD provides training at company sites or at the convenience of customers.

CMD Structure Dean Business School

Director Assistant Registrar (Vacant) Operations Assistant/ Support Staff

Programme Advisors

Administrative Officers

Personnel ( Faculty and Staff) 4 The Unit was manned by eleven permanent staff and two temporary staff as listed below:

1. Dr. Victor Osei

- Director

2. Mr. Tony Opoku Fofie

- Programme Advisor

3. Mrs. Dora Yeboah

- Programme Advisor

4. Ms. Josephine Montford

- Programme Advisor

5. Ms. Adwoa Nyarko Mensah - Programme Advisor 6. Ms. Margaret Solomon

- Programme Advisor

7. Ms. Faustina Appiah

- Administrative Officer

8. Ms. Anna Nanor

- Administrative Officer

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| GIMPA ANNUAL REPORT 2014

9. Mr. Menelik Senah

- Administrative Officer

10. Mr. Moses Kyei

- Administrative Assistant

11. Ms. Patricia Lartey

- Operations Assistant

Programme Group

Total Number of Programmes Organized

General Management Programmes

9

Executive Education Programmes

20

Ms. Linda Yankah Mr. Franklin Osei

Certificate Programmes

6

Customized Programmes

21

Linda Yankah and Franklin Osei were assigned to the unit as National Service personnel in January 2014. Their assignments ended in July 2014.

Professional Programmes

3

Total

59

Temporary Staff

B. OPERATIONS /ACTIVITIES i. Courses/Programmes / Total Number of Participants/ Income generated

A total of fifty-nine (59) training programmes were successfully organized during the reporting year with a break down as follows:

Below is a summary of total participants trained per programme group: Programme group

Total no. Trained

General Management Programmes

148

Executive Education Programmes

280

Certificate Programmes

90

Customized Programmes

452

Professional Programmes

167

Total

1,137

GIMPA ANNUAL REPORT 2014 |

Income generated was GHC 1,149,995 and US $ 725,236. Below is a summary of the income generated: Programmes

Income in GHC

Regular Programmes

921,674

Customized Programmes in Ghana Cedis

228,321

Customized Programmes in US Dollars Total

Income in US$

2. Corporate Partnerships: GIMPA –DANIDA Training GIMPA entered into an MOU with the Danish International Development Agency (DANIDA) to collaborate and deliver training in Strategic Human Resource Management and Advanced Leadership for senior staff of the Ministry of Health. GIMPA realised a gross income of One Hundred and TwentyNine Thousand Four Hundred and Ninety-Four US Dollars (US $ 129,494) in tuition and hospitality services.

725,236 1,149,995

53

725,236

New Faculty/Staff who have joined CMD Dr. Victor Osei joined CMD as Director in November, 2013 In June 2014, Ms. Margaret Solomon joined CMD as a program advisor. New Connections Established with Organizations, Institutions etc 1. Organizational Partnership: GIMPA-LNP (UNDP and Irish Aid)

CMD facilitated a partnership between GIMPA, Irish Aid and UNDP. Irish Aid and UNDP entered into an MOU with GIMPA to design and deliver tailor-made Leadership and Management program for senior officers of the Liberia National Police (LNP). GIMPA realised a gross income of Four Hundred and Twenty Thousand Six Hundred and Sixteen US Dollars and Fifty-five cents (US$ 420,616.55) tuition and hospitality services.

1. Customized gramme for GAEC

Senior Management Development Pro-

CMD organized an off-site customized senior management development programme for Ghana Atomic Energy Commission (GAEC) in March 2014. A total of twenty senior members were trained. GIMPA realised a gross income of Thirty thousand Eight Hundred Ghana Cedis (GHC 30,800) in tuition. 1. Customized gramme for NDPC

Senior Management Development Pro-

CMD organized an off-site customized senior management development programme for National Development Planning Commission (NDPC) in April 2014. A total of twenty senior members were trained. GIMPA realised a gross income of Twenty thousand Ghana Cedis (GHC 20,000) in tuition. 1. Customized Programme in Strategic Thinking/Direction for Ghana Lands Commission

CMD organized an off-site customized training programme in Strategic Thinking/Direction for senior officers from Lands Commission in May, 2014. A total of 16 senior members were trained. GIMPA realised a gross income of Twenty-Nine Thousand Ghana Cedis (GHC 29,000) in tuition.

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| GIMPA ANNUAL REPORT 2014

HIGHLIGHTS OF THE YEAR •

Completion of design and printing of brochure for CMD Marketing Campaigns.



Successfully hosted and coordinated the World Trade Organization Post-Bali Agenda conference at GIMPA.

CHALLENGES Finding Facilitators for Certificate and General Programs

There have been difficulties in finding facilitators for certain courses due to the relatively low payments they receive for facilitating programmes. CMD is currently in the process of submitting a request for increases in the amounts paid for facilitation of these courses in order to make them more attractive to prospective facilitators. Office Space and Furnishing The office space allocated to CMD is too small to accommodate staff with no space allocated for meeting with potential clients and students. This does not allow CMD to present a good image when corporate clients visit to discuss potential training and other concerns. Employee Equipment and Furniture Some employees do not have appropriate computers and software for the work they do. This makes it difficult for them to produce quality work on time. Poor Service Delivery by Food and Beverage Unit Complaints about poor quality of food, delayed serving of meals and poor customer service of some hospitality staff especially those who served food at the restaurant continue to affect programme evaluations negatively. These complaints were brought to the

attention of the kitchen supervisors and the Food, Beverage Accommodations manager and some have been resolved. However there is need for reorientation of F & B staff in customer service. Legal Department review of MOU’s CMD has not received satisfactory support from the legal department for the review and comment or approval of draft MOU’s prepared with prospective training collaborators. A request for review of a draft MOU has been submitted several times for legal review but no response has been received even with persistent calls and reminders to the legal office. Another was submitted in the first week of July and we are waiting for feedback as of August 8. Future Outlook For the remainder of the 2014 calendar year, the Unit plans to achieve the following: •

To deliver a minimum of two training programmes in Kumasi



Introduce new and innovative training programmes



Increase marketing efforts in response to increasing competition in the field of management training and development



Improve the quality of our training programmes



Have adequately furnished CMD offices

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55

Faculty of Law

The following events and/or activities took place during the 2013/2014 academic year and are submitted on behalf of the Faculty of Law as its formal report for the period. Law School (Greenhill-Legon) Campus Within the last year, the Ghana School of Law has relocated its Legon campus to the faculty of law premises at GIMPA. This was the outcome of background lobbying initiated by the Faculty of Law to have the said campus relocated to GIMPA. The decision to get the campus brought to GIMPA was informed by the strategic sense it made in having the campus situated within the Faculty of Law as this will enhance the overall standing of the school as well as promote its name. Psychologically, the prospect of entering the law school and continuing on the same campus as before is an added reason for students to choose GIMPA in their decision on which law school to attend. Prof. Paolo Galizzi’s Appointment One of the main achievements during the year referenced has been the appointment of Prof. Paolo Galizzi as a visiting professor of the Faculty of Law. As a director of the Leitner Center for International Law & Justice at Fordham, his appointment further deepens the evolving relationship between GIMPA and Fordham Law School through the center. He is expected during his visits to teach assigned courses and seminars. By the terms of his engagement, Prof. Galizzi would be expected to mentor faculty and advise on international best practices in program development etc.

Ph.D Proposal Approval and Accreditation Application In close collaboration with MountCrest University College, the Faculty of Law has jointly developed and is submitting a proposal for a Ph.D program accreditation in law during the year under review. After extensive consultation and review, the proposal on that program has been approved by the academic board of GIMPA and has been passed for submission to the accreditation board. Plans for inspection and commencement of the program are at an advanced stage. Brazil CJ visit and informal relationship with Embassy During the past year, the Faculty of Law in close collaboration with the Brazilian embassy hosted the Chief Justice of Brazil to a lecture and interaction. During the visit, the chief justice delivered a lecture on judicial independence in Brazil for distinguished guests. Collaboration & MOU with Sao Paulo Law School Following months of background efforts, the University of Sao Paulo and the Faculty of Law, GIMPA have just concluded and signed an MOU for collaborative engagements at different levels. This relationship is expected to be strategically beneficial to the GIMPA Faculty of Law as it borrows from the experiences of the more advanced counterpart in addition to benefit it will provide our students and faculty through the exchange program this offers.

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| GIMPA ANNUAL REPORT 2014

Admitted first batch of undergraduates/Students During the 2013/2014, the Faculty of Law successfully completed its intake of the first batch of students for the faculty’s day program with qualifications in WASSCE. It is expected that the day program will be progressively expanded and made the flagship program of the school. Prepared & Submitted Draft Strategic Plan for Faculty of Law. Following a request to that effect, the Faculty of Law has completed and submitted its first strategic plan which is designed as its development blueprint for the next five years. The plan is scheduled for review and adoption. Appointment of over Ten new Faculty Members During the period under review, the faculty has appointed an additional ten(10) new faculty members. This has boosted our numbers and capacity in the delivery of our mandate. Colloquium During the 2013/2014 academic year, the Faculty of Law succeeded in securing sponsorship for a major colloquium on the role of the judiciary in democratic governance in Ghana. The event was well attended and greatly publicized the school.

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57

School of Public Service and Governance (GSPSG)

1.0

INTRODUCTION

The GIMPA School of Public Service and Governance (GSPSG) is one of the key academic componentsofthe Ghana Institute of Management and Public Administration (GIMPA). The School was given its current name in August 2013 following the merger of the former Public Services School and the School of Governance and Leadership, which were both established in 2005 to provide graduate training in Public Sector Management and Development. The mission of the GIMPA School of Public Service and Governance is to offer practical governance,leadership and Gender development programmes that prepare students for high impact roles as public leaders and managers. Based on this mission the School organised both academic and non-academic programmes preferential for public servants that captures that original mandates of GIMPA 1.1

OUR GOAL

To become the preferred provider of human resource development programmes to line ministries, departments, statutory, private sector and other agencies. The school is vested with the institutional knowledge of capacity- building in the public service and private sector. To offer course leading to the award of certificate, diploma and

degrees in the institute’s area of competence subject to such conditions as the authorities responsible for tertiary education. Promote the development of manager’s skills for the person employed in the public and private sector and non-governmental organization and create awareness of the needs for education, training and provision of service in the field of leadership, management and administration as a necessary requirement for maintaining the vitality organizations in the development economy. Promote understanding and co-operation between public and private sector institutions in respect of public administration and manage obligation. Currently the school has 2 main units, Academic Unit and Training Unit. 1.2

ACADEMIC UNIT

Under the academic unit we have a undergraduate unit (Bachelors Degree in Public Administration),Graduate unit (Masters Degree in Public Administration -MPA, Masters Degree in Governance and Leadership-MGL, Masters Degree in Development Management -MDM) and the Public Sector Management Training Programme Unit (Masters Degree in Public Sector Management- PSM).

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1.3

TRAINING UNIT

Under the training unit we have Gender Center, Resources Hub and Civil Service Training Programmes (Post Graduate Diploma in Public Administration-DPA, Post Graduate Certificate in Public Administration -CPA, Senior Management Development course -SMDC, Chief Executive Training program-CET, Health Administration and Management-HAM) and Safety and Environmental Management Programmes (Post graduate Diploma/ Certificate in occupational Safety Health and Environmental Management-DOSHEM/COSHEM). 2.0

STRUCTURE OF GSPSG

2.1 STAFF 2.1.1

NEW ASSISTANT REGISTRAR

A new Assistant Registrar, Ms. AkosuaAfrakomahBoakye-Ansah with a Gender and Development background joined the school on 2ndSeptember, 2013 and was tasked to facilitate programmes at the Gender Development and Resource Centre. 2.1.2

NEW DEAN

The year commenced with the appointment of Professor Samuel Adams as the Acting Dean while the School awaited the assumption of the substantive Dean, Dr. Philip Duku Osei. Dr. Osei’s tenure as Dean of the School commenced on January 6, 2014.

2.1.3

GSPSG STAFF

Staff Movement

The year 2014 saw some reappointments, appointments and transfers. First, Ms. Violet Bawuah was reappointed as the Director of all Training Programmes. Miss Afrakomah A. Boakye-Ansah was appointed as an Assistant Registrar for all Training programmes. Mr. George Pentem was re-transferred from the Greenhill College as an Assistant Registrar to the Training Department as a Programme Advisor. Ms. Veronica OsafoDanquah and Mr. Martin DimahTanjiahDimbiewere transferred from the Business School and the Library respectively inNovember 2013 to the SPSG. Currently there are Thirty two (32) members of staff and one National Service Person,the details are as follows:

GIMPA ANNUAL REPORT 2014 |

59

TABLE 1 STAFF NO

NAME

DESIGNATION

REMARKS

FACULTY MEMBERS 1

DR. PHILIP DUKU OSEI

DEAN

2

PROF. SAMUEL ADAMS

LECTURER

3

PROF. NANA ASANTE

LECTURER

4

MR. KOFI OCRAN

LECTURER

5

MR NABANYIN PRATT

LECTURER

6

MR SABRA ASANTE

LECTURER

7

DR. PATRICK TANDOH-OFFIN

LECTURER

1.Coordinator of the GRIDCO/VRA MPA programme 2.Member of the PhD development Committee

8

DR. AUSTINE TAWIAH

LECTURER

9

DR. QUASSY ADJAPAWN

LECTURER

10

DR. JOE TAABAZUING

LECTURER

11

DR. FRIMPONG BOATENG

LECTURER

12

PROF. BERTHA HWEDIE

LECTURER

13

MR JONES SARKODIE

LECTURER

14

MRS CHARITY BINKA

LECTURER

One year leave

16

DR TINA ADUSAH-KARIKARI

LECTURER

ON STUDY LEAVE

17

DR. LORD MAWUKO YEVUGAH

LECTURER

Coordinator of the PhD programme

18

DR. GINA TEDDY

LECTURER

On study Leave

19

DR. JESSE PORTER

LECTURER

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| GIMPA ANNUAL REPORT 2014

20

MRS. VIOLET BAWUAH

DIRECTOR OF TRAINING PROGRAMMES

21

MR. KWABENA AMOAH

ASSISTANT REGISTRAR

22

MR. GEORGE PENTEM

PROGRAMME ADVISOR

23

MR. JASPER AHAFIANYO

PROGRAMME ADVISOR

24

MS. AFRAKOMAH A. BOAKYE- ANSAH

ASSISTANT REGISTRAR

25

MRS. DUFIE NTRIAKWA

ADMINISTRATIVE OFFICER

26

MS.VERONICA OSAFO DANQUAH

ADMINISTRATIVE OFFICER

Successfully completed 2year Master of Public Administration (GSPSG June 2014)

29

MRS. NAOMI OMANI MARBELL

ADMINISTRATIVE ASSISTANT

Successfully completed a 2year Bachelor of Business Administration Programme (GHC June 2014)

30

MR. CYRIL SALLAR

OPERATIONS ASSISTANT

31

EMMANUEL DJABANG

NATIONAL SERVICE PERSON

32

BRIGHT DEWU

NATIONAL SERVICE PERSON

TRANSFERRED TO CORPORATE AFFAIRS ON MAY 2014

GIMPA ANNUAL REPORT 2014 |

61

3.0 ACADEMIC UNIT

3.1.1 BACHELOR OF PUBLIC ADMINISTRATION (BPA)

3.1UNDERGRADUATE UNIT

The undergraduate unit is responsible for organizing the bachelorsdegree programme for the school. Currently this unit runs bachelors programme in Public Administration. Below are the number of students per the levels.

Under the Academic umbrella is the Undergraduate and Graduate programme units.

TABLE 2 NUMBER OF BPA STUDENTS PER LEVEL

Level

Qualification

Remarks

Mature level 100

WASSCE/SSSCE/ GCE ‘O’ LEVEL

Does not meet the minimum entry requirements and must pass an entrance examination conducted by the school.

Direct level 100

WASSCE/SSSCE

Meets the minimum entry requirements.

Direct level 200

1. WASSCE/SSSCE/GCE ‘O’ LEVEL

2.GCE ‘A’ LEVEL, OR TERTIARY Meet the minimum entry requirements DIPLOMA and has diploma and or GCE ‘O’/ ‘A’ level. 3.1.5 GRADUATION

There were few isolated problem before the graduation but all were resolved and those who deserved to graduate, graduated. 60 students were expected to graduate, out of the 60 one student was deceased, and 3 students had referrals. In total 56 students graduated successfully. 3.1.6 OTHERS Before the end of the second semester, the school lost a student, Mr. NyarkoBenhardtAwere. This sad event occurred at the 37 Military Hospital on the 19thMay 2014. 3.2 GRADUATE UNIT The GIMPA School of Public Service and Governance offer the following Masters Degree Programmes:

• Executive Masters in Public Administration/ Master of Public Administrationprogramme was designed to equip participants with knowledge attitude and skills required by Chief Executive and Administrators to effectively meet the leadership, management and administration challenges if the global situation and to equip graduates with specialized knowledge and skills to play a meaning role in management and provide professional leadership, in government, public and private sector of economy as well as the NGOs. • Executive Masters in Governance and Leadership /Master of Governance and Leadership programme designed to equip participants to provide adequate response to the managerial administrative and leadership requirements of government, industry and achieve the highest professional standards in

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management, administration and leadership. • Master of Development Management programme is conceived against the background of GIMPA’s mission and within the context of the developmental problems Ghana faces in the present social, political and economic world order under the challenges of globalisation. With a focus on development management, the programme’s emphasis is on equipping participants with creative capacity, enhanced policy making and critical managerial skills to provide effective solutions to the identified national management deficiencies. 3.2.1 PROFILE/NUMBER OF STUDENTS PER PROGRAMME

Number of Students Enrolment Statistics for the 2010/2011 Academic year Table 5 Number of Participants (Modular Programmes) YEAR

EMPA

EMGL

MDM

TOTAL

GRAND TOTAL

M

F

M

F

M

F

M

F

2010/2011 (11th Batch)

12

5

19

8

15

5

46

18

64

2011/2012 (12th Batch)

12

9

15

4

16

4

43

17

60

2011/2012 ( 13th Batch )

17

9

11

0

7

8

35

17

52

TOTAL

24

14

34

12

31

9

89

35

124

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Table 6 Number of Participants (Evening Programme)

F 2012/2013

GRAND TOTAL

2012/2013

YEAR 50

M 48

2013/2014

M 98

F

M

40

55

Table 7 Master of Governance and Leadership

YEAR

GAFCSC YEAR

F

2012/2013

18

1

TOTAL

18

GRAND TOTAL 19 1

19

Table 8 Number of Participants - Ghana Armed Forces Command and Staff College Postgraduate Diploma in Defense and Conflict Studies

YEAR

GAFCSC

GRAND TOTAL

GRAND TOTAL

M

F

2012/2013

64

3

67

TOTAL

64

3

67

95

63

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3.2.2 GRADUATION

Ninety seven students graduated successfully from the Masters programmes, below are the categories: MGL

14

EMGL

7

MPA

36

EMPA

9

MDM

31

3.2.3 EXAMINATIONS

• 2011 modular year group final exams Oct 2013 • 2012 evening year group final exams Dec 2013 • 2013 evening year group first semester exams Dec 2013 • 2013 modular year group first session exams Jan 2014 • 2012 modular year group fourth session exams Jan 2014 • 2013 evening year group second semester exams May 2014 3.3 FACULTY ACHIEVEMENTS 3.3.1 RESEARCH PRESENTATION /PUBLICATION COMMITTEE

At the start of the 2013/2014 academic year, the Acting Dean of the School of Public Service and Governance (SPSG), Professor Samuel Adams constituted several Committees to assist with the academic, administrative and research activities at the School level. One of such Committees is the Research and Presentations Committee (RPC). The RPC had the following members: Dr. Patrick Tandoh-Offin (Team Leader), Dr. AgyemangFrimpong, Mr. Kingsley Agomor and Mr. Kofi Arkaah-Ocran. The Committee was charged with the responsibility of developing a schedule to organize weekly research presentations seminars where faculty, staff and students in the School could communicate their ongoing and completed research activities. During the first semester, seven (7) faculty members made presentations of their ongoing and /or completed individual and collaborative research. The topics on which presentations were made and the schedule are presented in Table 1 below:

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Table 9 SPSG Weekly Research Presentation Schedule For First Semester Of 2013/2014

NO

DATE

TOPIC

LECTURER NAME

1.

30/10/2013

Leadership Development of Tertiary Students in Ghana: Dr. Augustine Tawiah Espoused Theory versus Theory in Use

2

06/11/2013

Understanding the Psychology of Suicide Terrorists: Dr. AgyemangFrimpong Perspectives of Muslims in Ghana

3.

13/11/2013

Assimilation of Sub-Saharan Africans in the USA

4.

20/11/2013

Managing Disasters in Developing Countries: Dr. Patrick Tandoh-Offin Perspectives from Ghana

5.

27/11/2013

Financing Political Parties and Democratic Mr. Kingsley Agomor Development under the Fourth Republic

6.

04/12/2013

Promoting Public Stewardship in the Health System in Dr. Gina Teddy Ghana: A Case of the NHIS

7.

11/12/2013

Managing Intra-Ethnic Conflicts in Ghana: Issues, Dr. QuassyAdjapawn Perspectives, Controversies, Proposals: The Case of Dagbon in the Northern Region of Ghana

Dr. Jesse K. Porter

In the second semester of 2013/2014 academic year, the SPSG Research Presentations Committee scheduled and had twelve (12) uninterrupted presentations of ongoing and completed research activities. It is worthwhile to note that 10 out of the 12 presentations were made by faculty of the SPSG either as individual or collaborative efforts; one (1) was by an Administrative officer with the remaining one (1) presentation being an ongoing endeavor by a group of students in the Undergraduate BPA program. Table 2 below shows the topics, the individuals/teams that made presentations and the scheduled dates for the presentations.

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Table 10 SPSG Weekly Research Presentation Schedule for Second Semester of 2013/2014

NO

DATE

TOPIC

LECTURER NAME

1.

27/02/2014

Citizens’ Perspectives on Critical Issues that can Deepen Dr. Joe Taabazuing Ghana’s Decentralization Process

2.

05/03/2014

The Role of the Media in Foreign Policy-Making Mr. Nabanyin Pratt Process: A Case Study of Press Coverage of Foreign Policy Issues in Ghana

3.

12/03/2014

Local Government Funding: An Overview of Revenue Nana (Prof.) E. O. Asante & Mobilization, Composition and Trends of Revenue Dr. Napoleon Kurantin of Metropolitan, Municipal and District Assemblies (MMDAs) in Ghana (1987-2012)

4.

19/03/2014

Competitive Intelligence: Theory and Practice

5.

26/03/2014

The Transitions from Fee-Paying to the NHIS: A Review Mr. Jones Sarkodieh of the Impacts on Antenatal Care Services

6.

02/04/2014

The African Public Sector: A Contexted Model An Nana OduroKwarteng Analysis of Public Sector Management in Africa

7.

10/04/2014

Aid and Economic Growth in Ghana

8.

23/04/2014

The National Health Insurance Scheme and the Impact Mr. Kofi Arkaah-Ocran of Moral Hazard

9.

30/04/2014

Health Tourism in Ghana: The Role of the GIMPA Mr. Maurice TettehFrench Language Center Macauley

10.

07/05/2014

The Relevance of Gender Studies at Higher Education Ms. AfrakomahBoakyeAnsah

11.

14/05/2014

The role of information dissemination in deepening Mr. Mathias Yelli-Ahig Ghana's decentralization process Andrews Botchwey, Isaac Sackitey

12.

21/05/2014

The Role, Responsibility and Management of Permanent Dr. Philip DukuOsei Secretaries/Chief Executive Officers in the Caribbean

Mr. Sabra Asante

Prof. Samuel Adams

GIMPA ANNUAL REPORT 2014 |

3.3.2 FEEDBACK

Participants and audience in the SPSG weekly research presentations continued to provide important feedback to presenters, especially for the ongoing research efforts. The feedback mostly focused on the appropriateness of research methodologies and theoretical frameworks that were discussed by the presenters; the depth of literature review undertaken by the researchers and presenters; and the need to give due considerations to the relevant application of research findings towards improving public administration, governance, and public sector service delivery in Ghana. The students (both Undergraduate and Graduates) also found the exercise to be very useful because the various presentations enhanced their appreciation of issues in public administration and public sector management. 3.3.3 CHALLENGES

Meanwhile, the taskof the Committee in organizing the weekly presentations was not without challenges as presenters constantly delayed in submitting their topics for early announcements to be made about the presentations. Publicity for the program was mainly kept at the School level and no real effort was made to reach out to the public service and government agencies who are key stakeholders to the SPSG. Additionally, about 80% of the presentations were about ongoing research at differing stages of completion. In majority of these cases, presenters used the platform to seek ideas and direction to improve their work through the comments and criticisms offered by the audience. 3.3.4 RECOMMENDATION

Key recommendations for future organization of the weekly research presentations include the following: • Adequate publicity for scheduled presentations beyond the SPSG

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to the entire GIMPA community. • It will be necessary to also invite relevant public sector agencies and departments to attend presentation that focus on their sectors as a way to position the SPSG as a partner for improving service delivery by MDAs. • Faculty and all presenters should endeavor to present their completed works so that they can engage and affect public discourse with their findings and recommendations. • Faculty should also encourage the Graduate students they supervise to sign up and present their ongoing research/thesis and use the platform to solicit relevant feedback and input on their work. 3.4 SEMINAR

1. Faculty Lecture Series: GIMPA School of Public Service and Governance (GSPSG) Date: March 12, 2014 Title: Local Government Funding: An Overview of Revenue Mobilization, Composition and Trends of Revenue of Metropolitan, Municipal and District Assemblies (MMDAs) in Ghana (1987 -2012) Location: GIMPA, GSPSG By: Prof. E. O. Asante and Dr. Napoleon Kurantin 3.5 CONFERENCES

Miss Afrakomah A. Boakye-Ansah and Mrs. DufieNtirakwa attended a 0ne-day Conference on the theme: Inspiring Change through Affirmative Action and Women Representation in Governance organized by Commission of Human Rights and Administrative Justice (CHRAJ) in Accra. Miss Afrakomah A. Boakye-Ansah and Mr. Nabanyin Pratt attended a forum on African Leadership Initiative (ABLI) organized by the Bible Society of Ghana at the

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La Palm Royal beach Hotel, Accra Dr. Napoleon Kurantin attended the Ghana Geo-spatial Forum on 25th and 26th of February 2014, Accra, Ghana. Dr. Lord Mawuko- Yevugah attended a round table conference organized by the Fair Wages and Salaries Commission on National Productivity Agenda’ at the M-Plaza Hotel, Roman Ridge, on the 15th of April 2014. He also attended the Stakeholder meeting together with Mr. Kofi Ocranof the National Development Planning Commission at M-Plaza Hotel, Roman Ridge, on the 2nd of June 2014. Dr. Frimpong Agyeman also attended a conference of Minority Public administrator (COMPA) annual meeting held the 12th to 14th of March 2014 at Washington Dc, USA Dr. Joe Taabazuingparticipated in a workshop on “University Research Management”, Organized by the Association of African Universities on the 20th to 23rd of May, 2014. Mr. Kingsley Agomor also attended a conference at GAFCSC and presented a paper on Accountability in Ghana.

3.6 PUBLICATIONS

1. Title: The Role of Remote Sensing and Economic Development: Glaciological Applications with Landsat 4-5 Imagery By: Dr. Napoleon Kurantin Journal: Journal of Earth Sciences and Geo-technical Engineering Date: March, 2014 Volume 4, No. 1 Pages: 35 - 45 2. Title: Inter-relationship Between Economic Activity and Religion By: Dr. Napoleon Kurantin Journal: Economics and Statistics Date: November, 2013 Volume 3,No. 6 Pages: 81- 99 3. Title: Reinventing Development: Aid Reforms and Technologies of Governance in Ghana

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By: Dr. Lord Mawuko-Yevugah Publisher: Ashgate Publishing Ltd Date: July, 2014 4. Title: “Continuity and Change: The Influence of the Presidents on Botswana’s Foreign Policy” By: Osei-Hwedie, B.Z. & Gladys Mokhawa Date: 2014. Journal: Afro-Asian Journal of Social Sciences, 5, 5.1, Quarter 1, 2014. 5. Title: “The Evolution and Development of Development Studies in Ghana”. By: Osei, Philip Duku Date: 2014. In S. Agyei-Mensah, J.R.A. Ayee and Abena Oduro (eds.), Changing Perspectives on the Social Sciences in Ghana, Publisher: Springer: Dordretcht, Heidelberg, New York and London (2014). Pages 263-283. 6.Title: “Empirical Investigations into Macroeconomic Variables and Internal Remittance in Rural Ghana.” International Journal of Social Science Research, By: Nicholas Awuse and Patrick Tandoh-Offin Date: 2014 Vol. 2 (2): pp. 72 - 79. http://www.macrothink.org/journal/index.php/ijssr/article/view/4772/4518(C ranking) 7. Title: What factors Influence Internal migration and Wage Growth? An Empirical Analysis of Private Formal Sector in BolgatangaGhana.” Business and Economic Research By: NicholasAwuse and Patrick Tandoh-Offin Date: 2014. Vol. 4 (1): pp. 23 - 31. http://www.macrothink.org/journal/index.php/ber/article/viewFile/4973/4039(C ranking) 8. Title: Empirical Analysis of Internal Migration Influence on Development in Ghana from 1990 to 2012 By:NicholasAwuse and Patrick Tandoh-Offin Date:2014 Journal: Journal of Social Science Studies, Vol. 1 (2): pp.1 – 12. (D ranking)

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9. Title: A Quantitative and Theoretical Analysis of Ghana’s Internal Migration, Economic Growth and poverty Reduction: A Disaggregated Approach, from 1980 to 2012. By: NicholasAwuse and Patrick Tandoh-Offin Date: 2014 Business and Economic Research, Vol. 4 (1): pp. 14 – 22. http://www.macrothink.org/journal/index.php/ber/article/view/4972/4038 (Cranking) 10. Title: Internal Migration and Poverty Reduction in Ghana” Journal of Economics and Sustainable Development By: Patrick Tandoh-Offin and Nicholas Awuse (2013). “, Date: November, 2013 http://www.iiste.org/Journals/index.php/JEDS/article/view/8840/8988(B ranking) 11. Title: Developing Service Delivery Standards for the Hospitality Industry in Ghana By: ReginaAtsutsey and Patrick Tandoh-Offin Date: 2013 Journal: European Journal of Business and Management, Vol. 5 (29): pp 163 - 169. http://www.iiste.org/Journals/index.php/EJBM/article/ viewFile/8789/9035(B ranking) 12. Title: Development Planning in Ghana since 1992: Implications for the Decentralization Process.” By: Patrick Tandoh-Offin Date: 2013 International Relations and Diplomacy, Vol. 1, (2): pp. 93 – 107 (November, 2013). http://www.davidpublishing.com/show.html?14192(C ranking)

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• Written one Policy Brief On Impact Investing and Social Responsibility:

Date: 2014 Journal: Journal of Contemporary African Studies after peer review.

• Impact Investing as a Re-orientation of Corporate Social Responsibility (CSR) in Ghana.

3.7 SERVICE TO GIMPA

http://gcii.gimpa.edu.gh/images/stories/Policy_Briefs/Impact_ Investing_as_a_Re-orientation_of_Corporate_Social_Responsibility_ CSR_in_Ghana.pdf 13. Title: Understanding the psychology behind suicide terrorism: perspectives from Muslims in Ghana. By: Dr. Frimpong Agyeman Date: 2014 Journal: African social science review journal. 14. Title: Artisanal Gold Mining and Surface Water Pollution in Ghana: Have the foreign invaders come to stay? By: Dr. Joe Taabazuing Date: October, 2013, Journal: Journal of Environmental Justice. 15. Title: The Promises and Realities of Ghana’s Decentralisation: A Case Study from the Wenchi District of Ghana” By: Dr. Joe Taabazuing and Prof. Samuel Adams

Dr. Tandohserved as a discussant on the GTV Breakfast Show to talk about Impact Investing in Ghana and the GIMPA Center for Impact Investing as part of the activities for the launch of the Center in September 2013.He was the guest on the TV 3 morning show “New Day” program to give perspectives on Social Protections Policies in Ghana on Thursday July 3rd, 2014. He was also part of a panel discussion on the TV3 morning show “New Day” program to discuss whether or not Governments should continue to subsidize goods and services such as petroleum products. Dr. Tandohwas a coordinating team member for setting up the GIMPA Center for Impact Investing (GCII), that developed a proposal to the Rockefeller Foundation for a US $100,000.00 Grant to support the advocacy activities of the GCII. 3.8 COLLABORATION

Mr. Kofi Ocran and Dr. Patrick Tandoh-Offin worked as the GIMPA representative on the African Management Development Institute Network (AMDIN) and African Union –Conference for African

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Ministers of Public Service (AU-CAMPS) Study on the State of the Public Service (SOPSA) project since September 2013. Their responsibilities have included the development of the instruments for an Africa-wide household survey on the quality of service delivery in the areas of Water, Health and Education by public sector institutions which was validated by countries from Anglophone and Lusophone Africa in Mozambique on November 2013, and by Francophone Africa in Senegal on May, 2014. 3.9 SPONSORSHIP

GIMPA Sponsorship was granted to Prof. Samuel Adams to attend the 23rd Annual Conference of the Global Awareness society International (GASI) held at the Montego Bay, Jamaica on the 23rd of May 2014. Papers Presented:

• Debt Accumulation and Economic Growth Loss • Psychological Contract-The Influence of Demographic Factors. Mr. Kingsley Agomor was also granted sponsorship on the same conference and presented the paper: • Determinants of Voting Behaviour in Ghana Prof. Samuel Adams attended DAAD’s IDC conference in Ethiopia on the 9th of February 2014 and the American Political Science Association’s (APSA) African workshop on Distributive Goods and Distributive Politics in Maputo, Mozambique on the 28th of June 2014. Sponsorship was granted Dr. Lord Mawuko-Yevugah to attend the 3rd International Young Scholars Workshop in Public Policy and Administration Research organized by the American Society for

Public Administration (ASPA) at the Jilin University in Changchun, China on 21-24 July 2014. He presented a paper on “Development Policy Ownership in Post-Structural Adjustment Ghana” 3.10 FACULTY APPOINTMENT

The School conducted two separate interviews: 1.Post Retirement Contract

The Faculty Appointment Committee interviewed Professor Bertha Hwedie and Dr. Jesse Porter and made recommendations. 2. New Lectureship Appointment

In February 2014, Dr Lord Mawuko-Yevugah who had initially joined the Institute on a one-year Rector’s appointment was interviewed by the School’s appointment committee for the position of Senior Lecturer. The committee unanimously recommended his appointment to the Faculty Appointments Committee. In June 2014, the School Appointment Committee received and interviewed 12 applicants for lectureship. The committee recommended that one applicant be appointed by the School, while 4 of the applicants be used as adjunct faculty based on specific needs (teaching loads of existing faculty) of the school. 3.11 STAFF TRAINING

Four of our administrative officers (Martin DimahTanjiahDimbie, Veronica OsafoDanquah, Benjamin Bubuama and DufieNtirakwa) and two Assistant Registrars (Mr. KwabenaAmoah and Afrakomah A. Boakye- Ansah) received training on the Enterprise Resource Planning (ERP).

GIMPA ANNUAL REPORT 2014 |

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3.12 NEW PROGRAMMES 3.12.1 MASTERS

A new Masters in Public Administration (MPA) for Energy Sector Institutions (GRIDCO, VRA and ECG) was introduced upon the request of key energy sector institutions aimed at building capacity in Public administration and leadership for their Staff. GRIDCO and VRA requested that the GSPSG develop a Mastersprogramme tailored to suit their needs. This request necessitated the development of a one year Masters in Public Administration to equip staff with the ability to integrate regional and local considerations to achieve outcomes with complex tapestry of intergovernmental fiscal pressures, regulations and political processes to achieve a mission driven performance. The programme was designed into five modular sessions with each session comprising three weeks of intensive course work. Both GRIDCO and VRA provided 40 participants. The first session of the MPA programmes started on April 21st to May 9th 2014. 3.12.2 PHD

The School has introduceda new PhD programme in Governance, Leadership and Public Administration. It is a 3year full time programme. In all, 34applications were received, 22applicants were shortlisted for interview and out of thisthat,14were selected for the PhD. Year one was scheduled for course work which would be examined at the end of the year. Successful students would proceed to the 2nd and 3rdyear whichwill be devotedtoresearch work and writing of the PhD Thesis.

3.13 PUBLIC SECTOR MANAGEMENT TRAINING PRO GRAMME (PSMTP) 3.13.1 REPORT AUGUST 1, 2013 TO JULY 31, 2014

The Public Sector Management Training Programme (PSMTP) is one of the academic programmesorganised under the School of Public Service and Governance (SPSG), at the Ghana Institute of Management and Public Administration (GIMPA). The PSMTP Office is attached to the Mamphey Hall. This Master Degree Programme is functional institutional training programme designed to train and equip the “new” public sector manager with the skills required for effective public sector management in Sub-Saharan Africa. The programme is essentially designed for Middle-Senior Level African Professionals and Managers. 3.13.2 Brief information about the PSMTP Unit

On September 25, 2005 the Ghana Institute of Management and Public Administration (GIMPA) signed an Agreement with the African Capacity Building Foundation (ACBF) which enables the ACBF to support GIMPA in hosting the PSMTP for Anglophone West Africa. Under this agreement, GIMPA was to set up a graduate training program leading to a Master’s Degree in Public Sector Management for middle and high-level public sector managers from five (5) Anglophone West African countries – Ghana, Nigeria, The Gambia, Liberia, and Sierra Leone. The PSMTP Agreement was intended to build/strengthen the institutional and human capacity of GIMPA to organize the Master’s degree as well as manage a

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network of Institutes of Public Administration/Management (IPAs) in Anglophone West Africa. This was implemented bringing Phase I of the PSMTP to an end in 2010. Consequently, a grant agreement was signed on 30th January 2012 between ACBF and GIMPA for implementation of Phase II starting with Cohort 7 in 2012. At the end of the academic year, Cohort 9 of the programme had started with participants in session and currently in the third quarter. So far, 89 participants have been able to graduate out of 91 from the 2nd phase. The 2 participants who failed have retaken the paper and awaiting graduation this year

Mr. Bright Klutse

-

Administrative Officer

Ms. Mercy Abban

-

Secretary

Mr. Francis Nartey

-

Driver

3.13.5 COURSES

The PSMTP offers four modules for the award of a Masters Degree in Public Sector Management (MPSM). The modules include the following: Module 1 – General Principles and Policy Perspectives Module 2 – Strategic Management

3.13.3 FACULTY

The PSMTP is currently under the leadership of the Dean of SPSG. The Dean is responsible for academic affairs of the programme. A Programme Coordinator, who is responsible for the implementation and policy issues of the programme reports to the Dean. The programme uses both GIMPA faculty and adjunct lecturers to teach participants on its programmes although it mostly depends on GIMPA faculty for its academic staff. 3.13.4 ADMINISTRATIVE STAFF

Administratively, the PSMTP has One (1) Programme Coordinator, Two (2) Administrative Officers, One (1) Programme Accountant, One (1) Secretary and One (1) Driver, on full-time basis.

Module 3 – Public Sector Resource Management Module 4 – Global and Regional Organizations and Issues The list of courses offered and lecturers for 2013 and 2014 are attached. 3.13.5 Number of Students

The total number of participants for the PSMTP Cohort 9, 2014 is forty-seven (47). The distribution of participants by Country and Gender is as follows:Table 11 Number of Students

Under-listed are the names and positions of the Staff members:-

Table 12 List of Courses for 2013

Ms. Pearl YarkorYarboi

-

Programme Coordinator

Table 13 List of courses 2014

Mr. Linus Bomaba

-

Programme Accountant

Mr. Anwar Sadat Mumin

-

Administrative Officer

4.0

TRAINING UNIT

GIMPA ANNUAL REPORT 2014 |

4.1 TRAINING UNIT STAFF

Under the new structure, the short executive training programmes, Gender Development and Resources Centre, and the Extractive Knowledge Centre are placed under one big umbrella called the Training Department. Therefore this report focuses on the activities as recorded under the Training Department for the 2013-2014 academic year. 4.1.1 STRUCTURE OF THE TRAINING UNIT

The training unit was headed by Ms. Violet Bawuah who reported to the Dean. Ms. Bawuah also managed the Gender Development and Resources Centre, and the Extractive Knowledge Centre. There are two program advisors Mr. George Pentem and Mr. Jasper Tetteh Ahafianyo who handle the main training programmes of the department.Miss Afrakomah A. Boakye-Ansah is an Assistant Registrar who was in charge of the training programmes at the Gender Development and Resources Centre. Mrs. Dufie Ntirakwa was the Administrative Officer to the training department. 4.1.2 TRAINING UNIT STAFF Table 14 Staff of Training Unit

NO 1 2

NAME

DESIGNATION REMARKS

Ms. Violet Bawuah

Director

Miss Afrakomah A. BoakyeAnsah

Assistant Registrar

3 4

5

Mr. George Pentem

Programme Advisor

Mr. Jasper Tetteh Ahafianyo

Programme Advisor

Mrs. Dufie Ntirakwa

Administrative Officer

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4.1.3 TRANSFERS AND APPOINTMENTS 4.1.4 STAFF TRAINING AND CONFERENCES

As part of staff Continuous Development Programme (CDP), various capacity building training were arranged for the staff in order to enhance their performance. Messrs Jasper Tetteh Ahafianyo and George Pentem, and Miss Afrakomah A. Boakye-Ansah attended a training programme in Client Risk Management and Debt Collection. Mr. Jasper Tetteh Ahafianyo and Miss Afrakomah A. Boakye-Ansah also attended a training programme in Teaching Methodology and Assessment. In addition, Ms. Violet Bawuah and Miss. Afrakomah A. BoakyeAnsah attended training in Effective Supervisory Skills. Miss Afrakomah A. Boakye-Ansah and Mrs. Dufie Ntirakwa were members of staff that represented the Department on the Enterprise Resource Planning (ERP) training. The training Department under its own initiative organized a Sales Training for the senior core staff – Programme Advisors, Assistant Registrar and Director which was facilitated by Mr. Alex Acheampong who is a veteran service marketer, facilitator and consultant.

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Miss Afrakomah A. Boakye-Ansah and Mrs. Dufie Ntirakwa attended a one-day Conference on the theme: Inspiring Change through Affirmative Action and Women Representation in Governance organized by Commission of Human Rights and Administrative Justice (CHRAJ) in Accra. Miss Afrakomah A. Boakye-Ansah, and Mr. Nabanyin Pratt attended a forum on African Leadership Initiative (ABLI) organized by the Bible Society of Ghana at the International Conference Centre, Accra. Ms. Violet Bawuah attended an Australian programme on Resource Governance and initiated a partnership with International Mining for Development Centre (IM4DC), and Sustainable Mining Institute at the University of Queensland, Brisbane, Australia to collaborate to replicate and run Community Relations Programme using the Extractive Centre as the hub for the West African region. 4.1.5 TRAINING PROGRAMMES ORGANISED BY THE UNIT

The Department ran twenty-two (22) training programmes – thirteen (13) open-access programmes, nine (9) customized programmes. Table 15 Training Programmes

NO.

OPEN-ACCESS PROGRAMME

CUSTOMIZED PROGRAMMES WITH ORGANIZATION

1

Health Administration And Management

Effective Budgeting and Cost Control for Women

2

Health Administration And Management

Follow-up Workshop On Performance Contract Review

3

Health Administration And Management

BADEA: Negotiation Skills

4

Post Graduate Diploma in Public Administration

BADEA: Report Writing

5

Post Graduate Diploma in Public Administration

BADEA: Budgeting and Financial Management

MOF

6

Post Graduate Certificate in Public Administration

BADEA: Management Procurement

MOF

VODAFONE PSRS/French Support MOF MOF

of

Public

GIMPA ANNUAL REPORT 2014 |

7

Post Graduate Certificate in Public Administration

BADEA: Monitoring and Evaluation

8

Post Graduate Certificate in Occupational Health Safety and Environmental Management

Women In Management(I)

9

Post Graduate Certificate in Occupational Health Safety and Environmental Management

Women In Management(II)

10

Post Graduate Diploma in Occupational Health Governance In Local Government Safety and Environmental Management

11

Senior Management Development Course

12

Women in Management(Middle Level)

13

Women in Management(Senior Level)

14

Management and Supervisory Skills for Women

77

MOF DFC

DFC DFC

4.1.6 COLLABORATIONS/PARTNERSHIPS

The Department has also collaborated with various institutions from Australia through the Australian High Commission of Ghana. The Department in addition continues to enjoy support from the Danish Fellows Centre (DFC) for running its flagship Women in Management and Local Government programmes. The main beneficiaries were the Civil and Public Servants. The total value of all programmes run under the Department is One Million Nine Hundred and forty-one Thousand, two Hundred and nineteen Ghana Cedis and twenty-two pesewas (GHC1, 941,290. 22). The Department over the period increased its involvement with other public sector institutions such as Office of the Head of Civil Service, Public Service Commission, and the French Support Agency to organize short training courses for these institutions.

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Table 16 Open-Access Programmes

No.

Programme

Programme Duration

No. Of Participants

Tuition Fee GHC

Total Fees

1

Health Administration And Management

Feb. 17 - Mar 14, 2014

42

1,300.00

54,600.00

2

Health Administration And Management

July 7 - Aug. 01, 2014

52

1,300.00

67,600.00

3

Health Administration And Management

Nov. 04 - 29, 2013

40

1,300.00

52,000.00

4

Post Graduate Diploma in Public Administration

Aug. 26 - Dec. 13, 2013

64

1,800.00

115,200.00

5

Post Graduate Diploma in Public Administration

Feb. 17 - May 23, 2014

25

2,700.00

67,500.00

6

Post Graduate Certificate in Public Administration

Oct. 7 - Nov. 29, 2013

59

1,200.00

70,800.00

7

Post Graduate Certificate in Public Administration

Mar. 3 - Apr. 25, 2014

39

1,700.00

66,300.00

8

Post Graduate Certificate in Occupational Health Safety and Environmental Management

Sept. 16 - Nov. 29, 2013

25

1,800.00

45,000.00

9

Post Graduate Certificate in Occupational Health Safety and Environmental Management

Apr. 7 - May 30, 2014

8

2,900.00

23,200.00

10

Post Graduate Diploma in Occupational Health Safety and Environmental Management

Jan - Dec. 2014

88

3,900.00

343,200.00

11

Senior Management Development Course

Mar. 24 - May 23, 2014

13

2,000.00

26,000.00

12

Women in Management(Middle Level)

Oct. 21 - Nov. 01, 2014

17

1,300.00

22,100.00

GIMPA ANNUAL REPORT 2014 |

13

Women in Management(Senior Level)

Apr. 29 - May 09, 2014

11

1,800.00

19,800.00

14

Management and Supervisory Skills for Women

Jun. 3 - 5, 2014

12

500.00

6,000.00

Total

495

979,300.00

Table 17 Customized Programmes

No.

Programme

Programme Duration

No. Of Participants

Tuition Fee GHC

Total Fees

1

Effective Budgeting and Cost Control for Women

VODAFONE

15

633.33

9,500.00

2

Follow-up Workshop On Performance Contract

PSRS/French Support

40

294.40

11,776.00

Review 3

BADEA: Negotiation Skills

MOF

12

3,367.31

40,407.68

4

BADEA: Report Writing

MOF

12

1,859.06

22,308.66

5

BADEA: Budgeting and Financial Management

MOF

12

4,040.77

48,489.21

6

BADEA: Management of Public Procurement

MOF

11

2,998.43

32,982.68

7

BADEA: Monitoring and Evaluation

MOF

11

5,251.80

57,769.80

8

Women In Management(I)

DFC

22

10,472.70

230,399.40

9

Women In Management(II)

DFC

25

11,115.46

277,886.40

10

Governance In Local Government

DFC

22

10,472.70

230,399.40

Total

182

961,919.22

79

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4.1.7 PROJECTS AND REPORTS 4.1.8 PROJECTS Gender Responsive Skills and Community Development Project (GRSCDP)

The Government of the Republic of Ghana (GOG) in line with its commitment to achieve the Millennium Development Goal three (MDG3) which calls for the promotion of Gender Equality and Women’s Empowerment is pursuing a comprehensive policy framework for mainstreaming gender into Ghana’s socio-economic development agenda. In support of this, the Government of Ghana through the Ministry of Women and Children’s Affairs (now Ministry of Gender, Children and Social Protection, GCSP) acting as the project executing agency has embarked on a four-year Gender Responsive Skills and Community Development Project (GRSCDP) since 2011. The project aims at promoting gender equitable socioeconomic development through institutional capacity building and improvement of women’s gainful employment and entrepreneurship. The focus of the project is to sustain poverty alleviation among women at both national and local levels through: Institutional capacity building for enhancing gender mainstreaming into national planning, budgeting, monitoring and evaluation; Support for skills training and entrepreneurial development; Project management. The project covers fifty-nine (59) districts within the ten (10) regions of Ghana. In addition, the main line Ministries, Departments and Agencies, four (4) Community Development Training Institutes (CDTIs), 20 Women Training Centres (WTC), one Community Development College, Microfinance Institutions (MFIs), Project Staff of other AfDB funded projects in the country, Business Development Service (BDS) providers and Micro & Small-Scale entrepreneurs benefitted from the project. To achieve the overall goal of the Gender Responsive Skills and Community Development Project (GRSCDP), the Government

of the Republic of Ghana received from the African Development Fund (AFD) a loan of US$5.95 million and a grant of US$2.36 million to finance the various interventions under the project. Consequently a portion of the total facility was used to finance consultancy services under the project including the engagement of the services of the Ghana Institute of Management and Public Administration (GIMPA) for the training of staff of Policy Planning Monitoring and Evaluation (PPME) Department, Chief Directors and key line Ministries and others for institutionalizing gender into National Planning, Monitoring and Evaluation processes. The project has come to end on December 31, 2013. GIMPA submitted all project required reports and proofs of contract performance to the Project Management Unit. Based on this GIMPA was the total realized an amount of Two Hundred and Sixty-eight Thousand, and Twenty-five Ghana Cedis, Twenty pesawas (GHC268, 025.20) 4.1.8 REPORTS

The Department in the 2013-2014 academic year submitted thirteen (13) major project and capacity building training reports to international collaboration institutions. These institutions include: the Danish Fellowship Centre, French Support Agency, Africa Development Bank, and the Arab Bank for Economic Development in Africa. Below is list of report submitted: (a) Two reports on Women In Management training programmes sponsored by the Danish Fellowship Centre (b) Report on Governance In Local Government training programme sponsored by the Danish Fellowship Centre (c) Reports submitted to the Arab Bank for Economic Development in Africa through the Ministry of Finance, Ghana on:

GIMPA ANNUAL REPORT 2014 |

(i)

Negotiation Skills training programme for selected staff of Ministry of Finance

(ii) Report Writing training programme for selected staff of Ministry of Finance (iii) Business and Financial Management training programme for selected staff of Ministry of Finance (iv) Management of Public Procurement training programme for selected staff of Ministry of Finance (v) Monitoring and Evaluation training programme for selected staff of Ministry of Finance (d) Follow-up Performance Contract workshop organized by the French Support Agency through the Public Sector Reform Secretariat (e)

Various status reports submitted to the African Development Bank through the Ministry of Women and Children’s Affairs (now Ministry of Gender, Children and Social Protection, GCSP): (i) Strategy report for integrating gender mainstreaming training into regular training programmes. (ii) End of training report (iii) Follow-up or impact assessment report (iv) Final training (project completion report)

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4.1.9 PROPOSALS

In the year many proposals were submitted to initiate various capacity building programmes. Talks are on-going for the commencement of the intended programmes. Most of the programmes were designed to build capacity for the beneficiaries in the areas of: Leadership, Administration, Health and Safety. There are also on-going discussions with some professional bodies to design and run Continuous Improvement Programmes for their members. Below is list of proposals submitted and discussions on-going:

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NO

PROGRAMME

ORGANISATION

DATE

1

Management And Administrative Skills Office Of The Heads Of Civil December, 2013 Capacity Building Training Programme For Service Principals And Assistants From The Civil Service Training Institutes In Ghana

2

Leadership Training Programme For Directors Ministry of Finance Of The Ministry Of Finance

January, 2014

3

Financial Management For Newly Recruited Ministry of Finance Economics And Budget Officer

January, 2014

4

Capacity Building In Office Management For Ministry of Finance Secretarial Staff In The Ministry Of Finance And Economic Planning

January, 2014

5

Leadership Training Programme For Ghana Ghana Fire Service Fire Service

February, 2014

6

Occupational Safety Health And Environmental Kasapreko Ghana Limited Management

June, 2014

7

Occupational Safety Health And Environmental Zoom lion Ghana Limited Management

June, 2014

8

Proposal To Train Policy Analysts Of The The Governance Commission, November, 2013 Governance Commission, Monrovia Monrovia

9

Proposal To Training Research Assistants Of The Governance Commission, November, 2013 The Governance Commission, Monrovia Monrovia

10

Proposal To Train Selected Staff Of Public Public Service Commission Of June 2014 Service Commission Of Sierra Leone Sierra Leone

11

Training Proposal On Leveraging Capacity For Ministry Of Roads And September, 2013 Better Service Delivery Submitted To Ministry Highways Of Roads And Highways

12

Leadership Training Programme For Directors Ministry Of Roads And December, 2013 Of The Ministry Of Highways Highways

13

Proposal For Capacity Building Training In Mafobil Consultancy Services Leadership And Governance For Nigerian Senior Staff Members

September, 2013

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4.1.10 NEW PROGRAMMES

Two new short executive training programmes were introduced in the Gender Development and Resource Centre for managers and supervisors: Effective Budgeting and Cost Control for Women and Management and Supervisory Skills for Women. 4.1.11 CHALLENGES IN THE TRAINING UNIT

In the 2013/2014 academic year, some challenges were experienced. These include: 1. Administrative Support

Due to the programmes running concurrently in the unit, the administrative work becomes overwhelming. This retards the mandate expected of the unit members especially the, programme advisors whose main jobs are marketing and sales of the program. 2. Training Resources

• The unavailability of a projector, computer and electrical extension board of the unit also disrupts the facilitation as the IRC delay in their delivery or do not provide any at all. • Absence of a photocopying machine in the school. • Per the GIMPA regulations, all learning materials are expected to be sent via email. However, the participants insist on having hard copies of all learning documents, and some also have no email addresses to receive their documents. This creates a lot of inconvenience for the unit. 3. Facilitators’ late notices of letting the unit know of their unavailability. 4. Key facilitators rejecting invitations to facilitate as they complain of our payments fees and styles. 4.1.12 CONCLUSION

The GSPSG training department has had an eventful year. Given the programmes that are being developed, it is expected that the next year will be better. It is hoped that with more management support especially regarding personnel (Program Advisors) and dedicated equipment, the department will excel in its delivery. 4.1.13 GIMPA FRENCH LANGUAGE CENTRE

Activities at the GIMPA French Language Centre (GFC) involve two facilities – the GIMPA French Language Laboratory (GFLL) on

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GIMPA Campus and the Mobile Executive Training Laboratory (METL). The former serves the language needs of the various Ministries, Departments and Agencies (MDAs) of the State while the latter assists the students on Campus to fulfill the one (1) semester French language requirements of the Greenhill College. In the period under review the METL handled close to sixty (65) learners while the GFLL catered for a total of one hundred and thirtyfour (150) students from the following groups: Bachelor of Science in Procurement Management



Regular class – 63

Bachelor of Science in Procurement Management



Top-Up class – 28

-

43

-

General’s Department

A Combined class of: Bachelor of Science in Entrepreneurship and Bachelor of Science in Hospitality Management The METL catered for close to sixty (60) students from the following MDAs:

Office of Head of Civil Service (OHCS) Ministry of Food and Agriculture (MOFA) Ministry of Justice and Attorney Ministry of Employment and Social Welfare Ministry of Water Resources Ministry of Works and Housing The Presidency Centre for National Culture Department of Forestry Fisheries Department Directorate of Agricultural Extension Service (DAES) of the (MOFA)

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Irrigation Development Authority of the MOFA Controller and Accountant-General’s Department Management Development and Productivity Institute 4.1.14 CHALLENGES

The main challenge of the GFC has always been additional staff since the main personnel has been NSPs assigned to it at the request of the Maison Française (MF) of the Modern Languages Department University of Ghana (UG). The GFC and other institutions that are served under this arrangement did not receive a single NSP due to an administration lapse between the MF and the UG. This issue has been resolved and therefore the GFC has been assured of receiving NSPs for the 2013/2014 academic year. 4.1.15 FUTURE PLANS

The GFC has begun a campaign to sensitise the GIMPA students of the need to study French language on Campus and to endeavour to go a step further by writing the DELF/DALF examinations at the Alliance Française in March and September year. With this arrangement it is expected that graduates of GIMPA will enter the working world equipped to take up employment across the continent and beyond. Also, GIMPA is now a preferred destination for French-speaking students from countries such as Gabon, Ivory Coast, Togo, Benin etc. In view of this increasing number, a GIMPA French Language Club (GFLC) has been formed to cater for the needs of both Ghanaian students and their French speaking counterparts. Indeed, the present Club which is yet to be inaugurated has two (2) Ghanaians among its Executive members. The Club aims among others to assist many more French speaking students to enroll for programmes at GIMPA through information sharing on any issue ranging from accreditation of their certificates, accommodation in Accra. It will also assist other GIMPA students to embark on internships in French speaking countries in Africa. In the case of the MDAs, the OHCS has demonstrated its resolve to ensure that all civil servants are granted the opportunity to study the French language. To this end it is collaborating fully with the GFC by instructing all heads of the MDAs to release their staff according to the time table issued by the GFC. Also, we hope to increase the number of candidates that will write the DELF/DALF examinations at the Alliance Française from two (2) to a minimum of ten (10) while we make more efforts at raising it higher in 2014 and in the years after that. Additionally, the GFC intends to contact a few organisations in Togo for assistance to host a few of the MDA staff to spend a minimum of four (4) weeks on attachment in order to enable them practice what they study in the METL. It is hoped that these efforts would finally culminate in the ultimate aim of the Ghanaian and French governments to see Ghanaian civil

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servants working in English and French with ease.

3.

Finally, it is hoped that management of GIMPA would agree to the GFC becoming a full-fledged budget entre of its own in order to generate additional income for the Institute.

We recommend that, two more Programme Advisors should be added to two we presently have. This will facilitate the negotiation spectrum as four Advisors may tour four different departments/ Agencies/Organization at the same time.

This would enable the School conduct the DELF/DALF examinations for both Ghanaian and French speaking students which would generate even more income than when it engages in teaching only. 5.2 RECOMMENDATION 1.

Lack of Office Space

Pending on the PhD programmes, it is recommended that the Old School of governance and Leadership is refurbished to serve as lecturer room and study rooms for the PhD Participants.

Inadequate Staffing

This will increase productivity. One more Administrative Officer should be assigned to the Gender Centre; Two more Administrative Officers should be assigned to the Academic and Training Unit because there are mostly more than two programmes running concurrently. We recommend that an additional Assistant Registrar be assigned to the School to Focus mainly on the short programmes and at least one Assistant Registrar handles the Masters and Bachelors programmes. 5.3 FUTURE PLANS

An executive room will also be needed for all executive customized short programmes.

Preparation is underway for the School to join GIMPA’s other campuses in Tema, Takoradi and Kumasi.

Larger lecture halls should be allocated to the large –class sessions such as DOSHEM programmes to prevent interruptions. This will ensure efficient and effective learning and make the programme attractive.

Accreditation is being sought to run the following programmes: 1. Masters of Arts degree in International Relations in Diplomacy, 2. Master of Arts degree in Public Policy Administration.

2.

Poor Service Delivery by Food and Beverage Unit

With the increase in student numbers, it is recommended that the school stop serving student lunch during sessions. It is however proposed that food vendors be invited to sell food on campus. This will limit the complaints on delays in food delivery, its quality and service.

3. Post graduate Diploma in Monitoring and Evaluation

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87

School of Technology

INTRODUCTION The School of Technology, previously known as the School of Multimedia Studies, was established in 2003. Two programs-BSc in Computer Science and Diploma in Computer Science were ran through an agreement between the African Virtual University (AVU) and Royal Melbourne Institute of Technology (RMIT). These programs lasted until the agreement was abrogated in 2006. In 2005, the School was re-named School of Technology (SOT). In 2006, the School was given oversight responsibilities for three units, the Distance Learning Centre (DLC), the Centre for IT Professional Development (CIPD) and the IT Support. These units remained under SOT until the second half of 2007 when GIMPA management decided to make each of the three units autonomous. In 2009, the DLC and CIPD came under the operation of SOT again. However since December 2012, CIPD has come under the Office of the Rector and the DLC is no longer in operation. The School runs an internationally-recognized range of high quality programmes in technology-related fields. It has a dynamic faculty who apply innovative teaching and learning techniques, and who also conduct theoretical and applied research in science and technology. Vision To be a world-class School with state-of-the-art equipment for training the best technology professionals in Sub-Saharan Africa.

Mission We develop quality technology professionals through innovative education. We do this by delivering knowledge-and skills-based programmes in ICT, Computer Science, Management Information Systems, and other technology-related fields. We accomplish this by employing quality faculty and staff; state-of-the-art facilities; and efficient and effective systems. Based on the vision and mission above, the School: • provides the best ICT teaching and consultancy services required to solve real world and current problems in today’s competitive and challenging business environment. • provides hands-on tuition. • collaborates with leading institutions worldwide to continuously develop and offer quality and relevant programmes. Thus, our graduates are adequately prepared to address the practical and research challenges in science and technology. Staff The table below, Table 1 shows the names, positions and qualifications of the School’s full-time faculty.

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Table 1: Full-Time Faculty

NO.

NAME

QUALIFICATION

RANK

1.

Prof. Gamel O. Wiredu

PhD in Information Systems, London School Associate Professor of Economics, UK (2005) MSc in Information Systems, London School of Economics, UK (2002) BSc (Hons) in Planning, Kwame Nkrumah Univ. of Science and Technology, Ghana (2000)

2.

Dr. Isaac Wiafe

PhD in Informatics, University of Reading,UK Lecturer (2012) MSc in Applied Informatics,University of Reading, UK (2009). BSc (Hons) Mathematics, KNUST (2000).

3.

Dr. Joseph Adjei

PhD in Information Systems, Aalborg University, Lecturer Denmark (2013) MSc in Advanced Information Technology, South Bank University, UK (2002) BA (Hons) in Accounting and Finance, South Bank University, UK (2000)

4.

Dr. Anthony Amankwah

D.Eng Engineering, University of Siegen, Lecturer Germany (2008) MSc in Computer Science andCommunication Engineering, University of Duisburg-Essen, Germany (2003) BSc in MetallurgicalEngineering, KNUST (1996)

5.

Mr. James Antwi

Master of Financial Economics, Ohio University, Lecturer USA(2007) MBA Franklin University, USA (2000) MSc in System Science, University of Ottawa, Canada (1996) PG Dip in Operations Research, University of Ottawa, Canada (1996) BSc in Mathematical Science & Applied Statistics, University of Toronto, Canada (1994)

REMARKS

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89

6.

Nana M. A.Assyne

MSc Information Technology(Software Lecturer Engineering), Lappeenranta University of Technology, Finland (2012). BBA Information Technology (2008), Helia University of Business and Applied Sciences, Finland (2000).

7.

Mr. Julius Q. Azasoo

MPhil in Computer Engineering,KNUST, Lecturer Ghana (2012) BSc in Electrical/Electronic Engineering, KNUST, Ghana (2008)

8.

Mrs. Felicia Engmann

MSc in Software Engineering, South China Lecturer University of Technology, China (2012) BSc in Computer Science, KNUST, Ghana (2009)

9.

Mr. Seth A. Adjei

PhD Candidate in Computer Science, Worcester Lecturer Polytechnic Institute, USA MSc in Engineering and Management InformationSystems, The Royal Institute of Tech (KTH), Stockholm, Sweden (2006) PG Dipin Advanced Computing,CDAC Bangalore, India (2003) Dip in Software Testing and Quality Control, CDAC Bangalore, India (2003) BSc inComputer Science, KNUST, Ghana (2001)

On study leave

10.

Mr. Samuel TweneboahKoduah

PhD Candidate in Information Systems, Aalborg Lecturer University, Denmark MSc in Information Management & Finance, University of Westminster, UK (2006) PG Dip in Management Studies, London School of Management (2005) BSc in Computer Science, KNUST (2001)

On study leave

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Table 2 below shows the names, positions and qualifications of the School’s full-time administrative and technical staff. Table 2: Full-Time Administrative and Technical Staff List

NO.

NAME

QUALIFICATION

TITLE

1.

Mrs. Rita Ofosu Asamani

MBA Human Resource Management, University of Ghana Business Assistant Registrar School (2008) BA Communications, Daystar University, Nairobi, Kenya 1988

2.

Mr. Abraham N. Tei-Muno

MPhil Crop Science, Univ. of Ghana, Legon (1992) MBA Finance Assistant Registrar University of North Texas (2001) MBA Accounting University of North Texas, USA (2003) BSc (Hons) Agriculture and Diploma in Education, University of Cape Coast (1981).

3.

Mrs. Cynthia Akwah Padi

MBA Human Resource Management, Methodist University College Administrative (2012), Ghana Postgraduate Diploma in Management Information Officer Systems GIMPA (2009) BBA Human Resource Management Methodist University College, Ghana (2006) HND Secretaryship & Management Studies, Takoradi Polytechnic, Ghana (2001)

4.

Mr. Seth Twum

MBA Human Resource Management, GIMPA(2013) BA Political Administrative Science and Study of Religions, Univ. of Ghana, Ghana(2003) Officer

5.

Mrs. Gifty Sowatey-Adjei

Diploma in Business Studies, Accra Polytechnic, Ghana Association of Secretary Business Executives (ABE) Human Resources Management Diploma II, Zenith College, Accra

GIMPA ANNUAL REPORT 2014 |

6.

Mr. Raphael K. Natsui

BSc Computer Science & Mathematics, University of Ghana, Ghana

7.

Mr. Charles Babayi

BSc Electrical & Electronic Engineering (2008), University of Mines IT Officer & Technology, Ghana

8.

Mr. Kwadwo Antwi-Baah

BSc Information and Communication Technology (2008), Presbyterian IT Officer University College, Ghana.

9.

Ms. Estherlyne A. M. Avornyor

BSc. Management & Computer Studies, Wisconsin International National Service University College (2013) Person

10.

Mr. Kwesi Bayah

BSc. Management & Computer Studies, Wisconsin International National Service University College (2013) Person

ACTIVITIES Academic Programmes During the year under review, School ran the following academicprogrammes: • Master of Science/Philosophy in Management Information Systems (MSc/MPhil MIS) • MSc in Information and Communication Technology (MSc ICT)

IT Officer

91

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| GIMPA ANNUAL REPORT 2014

• Postgraduate Diploma in MIS (PD MIS) • PD in Information Technology Project Management (PD ITPM) • Bachelor of Sciencein ICT (BSc ICT) • BSc in Computer Science (BSc CS)

Tables 3 and 4 below show population statistics for the 2013/14 Academic year. Table 3: Undergraduate programmes Level 100

Level 200

Level 300

Level 400

Sub-total

M

F

M

F

M

F

M

F

M

F

BSc ICT

65

10

28

2

28

7

19

4

140

23

BSc CS

84

10

21

1

8

1

7

0

120

12

Sub-total

149

20

49

3

36

8

26

4

260

35

TOTAL

296

Level 1

Level 2

Level 3

M

F

M

F

M

F

MSc/MPhil MIS

18

5

16

1

44

6

MSc ICT

6

0

-

-

6

0

GIMPA ANNUAL REPORT 2014 |

PD MIS

50

13

PD ITPM

26

1

Sub-total

126

20

TOTAL

146

The School applied for accreditation to run the Bachelor of Science in MIS and Postgraduate Diploma in Information Communication Technology programmes. A panel from the National Accreditation Board has already visited SOT to assess the two programmes. Feedback on the evaluation of the two programmes is yet to be received from the Board. Certificate Courses During the year under review, the School ran the following short courses:

2.3 Scholarly Journals and Book The following publications were achieved by faculty members of the School: Journals Scholarly Book • Wiredu, G. O. (2014) Mobile Computer Usability: An Organizational Personality Perspective. Springer: New York. Conferences, Workshops, and Other Activities

• Certificate in ICT (CICT) • Certificate in ICT for Project Management (CIPM) • Certificate in Academic Writing and Publishing (CAWP)

Some of the School’s faculty members participated in many conferences and workshops and undertook other assignments. Conferences and Workshops i.

MALE

FEMALE

TOTAL

CICT

17

3

20

CIPM

41

2

42

CAWP

15

4

19

TOTAL

93

81

Dr. Joseph Adjei presented a paper in the International Conference on Mobile Cloud Computing, Services, and Engineering (MobileCloud 2014), in Oxford, UK. The title of the paper is “Explaining the Role of Trust in Cloud Service Acquisition.”

ii. Nana Assyne presented a paper in the IST-Africa 2014 Conference held at Mauritius. The title of his paper is “A Framework for Implementing Cloud Computing for

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Record Sharing and Accessing in the Ghanaian Healthcare Sector.”

Other Assignments

iii. Nana Assyne presented a paper in the 3rd Workshop on Information Technology and Systems held at GIMPA in July 2014. The title of the paper is “Impact of Mobile Number Portability on Service Delivery on the Mobile Telecommunication Industry in Ghana: Case Study of Bhati Airtel Ghana Ltd, Kumasi.”

• Prof. Gamel Wiredu served on a panel to interview candidates for an IT Director for the Parliamentary Service of Ghana in November 2013.

iv. Mr. Julius Azasoo presented a paper in the IEEE ICAST 2013 Conference held at Pretoria, South Africa in November 2013. The title of his paper is “Statistical Analysis of Outage Time of Commercial Telecommunication Networks in Ghana.”

• Prof. Gamel Wiredu served as an Editor of the African Journal of Information Systems.

v. Mr. Julius Azasoo presented a paper in the 3rd Workshop on Information Technology and Systems held at GIMPA in July 2014. The title of the paper is “A Model for Transforming Traditional Meters into Smart Meters using GPRS Technology in Development Countries.” vi. Prof. Gamel Wiredu served as a Volunteer at the 33rd International Conference on Information Systems held in Milan, Italy in December 2013. vii. Prof. Gamel Wiredu (with Salehu Antenneh, Irwin Brown and Aysegul Toker) served on a panel in the European Conference on Information Systems held in Tel Aviv, Isreal in June 2014. The topic of the panel is “Challenges and Opportunities of an IS PhD Programme in Africa.” viii. Prof. Gamel Wiredu served as a Discussant in a paper presentation session of the 74th Annual Meeting of the Academy of Management held in Philadelphia, Pennsylvania, USA in August 2014. ix. This year’s annual SOT workshop dubbed 3rd Workshop on Information Technology and Systems came off successfully at the Executive Conference Centre on 2nd July 2014. A total of 49 people participated in the programme.

• Prof. Gamel Wiredu was appointed as the West Africa representative of the European Conference on Information Systems in September 2013.

• Prof. Gamel Wiredu spoke at the 65th Annual New Year School held at University of Ghana in January 2014. His topic is “Technology-Transformed Teaching and Learning using Mobile Technologies: The Case of GIMPA.” • Prof. Gamel Wiredu served as Member and Chairman of NAB panels for programme accreditation and academic audit exercises. Research Seminar Series In line with a key objective of the School’s Strategic Plan 2013 – 2018 to build the research capabilities of its faculty, the School instituted a research seminar series for faculty to present research plans, progress, and insights. The presentations offered an opportunity for faculty members to share their ideas and open up for comments from colleagues. The following table shows faculty members who did presentations and their topics:

GIMPA ANNUAL REPORT 2014 |

Table 6: Research Seminar Series Presenters and Topics Name

Topic

1.

Nana Assyne

• A Framework for Implementing Cloud Computing for Record Sharing and Accessing in the Ghanaian Healthcare Sector

2.

Dr. Joseph Adjei

• Explaining the Role of Trust in Cloud Service Acquisition

3.

Mr. Julius Azasoo

• Statistical Analysis of Outage Time of Commercial Telecommunication Networks in Ghana

4.

Dr. Anthony Amankwah

• Automatic Flotation Froth Bubble Size Distribution Estimation using Meanshift and Watershed Transform

5.

Prof. Gamel Wiredu

• Ubiquitous Computing, Service Innovation and Strategic Information Systems in SMEs • Managing an Academic Career: (1) Getting Motivated for Research

ADMISSION TRENDS A total of 277 applications were received for both Bachelors in ICT and Computer Science. 213 were given admission. Out of 213 who were given admission, 179 accepted the admission and enrolled. Of the 179 students, only 20 were females representing 11.17%. With the Master’s programmes, a total of 66 applications were received for both MSc in MIS and ICT. Out of this, 51 were given admission. But the actual enrolment figure was 36. of the 36, just 4 were females representing 11.1%. For the Postgraduate Diploma in MIS and ITPM, a total of 116 people submitted applications. 109 were selected and given admission. But only 90 accepted the offer and enrolled. Of the 90, no more than 4 were females representing 4.4%. The certificate programmes in ICT and IT Project Management saw a total 69 applications. 69 admission letters were issued. The actual enrollment figure stood at 63. Only 5 were females representing 7.9%.

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Visits to Senior High Schools To increase enrolment figures, faculty members decided to visit some Senior Secondary Schools to market our programme to the 3rd year students. One school, Labone Secondary School in Accra, was visited after Management’s approval in March. The period of our visit was the period of the students’ final examinations. Therefore, subsequent scheduled visits were called off and scheduled for October and November 2014. STRENGTHS AND OPPORTUNITIES The School has the following strengths: • It has one of the most qualified teaching faculty in the country and is very capable of running postgraduate programs in Computer Science, Information Technology and Information Systems etc.

• The quality of faculty in the School can provide the best ICT consultancy services required to solve real world and current problems in today’s competitive and challenging business environment. • It also has an average of young lecturers who could pursue their PhD’s and return to enhance the faculty strength if they are provided with the required financial assistance. • It can collaborate with leading ICT institutions worldwide to continuously develop and offer quality and relevant programmes. Based on these strengths, it has the capacity to design programs to suit public sector organizations by virtue of the GIMPA law that allows for the design of programs specific to the public sector.

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Library

INTRODUCTION This report is an overview of the activities, challenges and significant achievements of the Library during the past academic year. The Library represents a significant and core information resource continuously being nurtured to create a vibrant environment for teaching, learning, research, consultancy and outreach activities to make independent use possible. Library collections, technology, staff and buildings assist and support patrons transform knowledge and ideas, making a modern library of central importance to the Ghana Institute of Management and Public Administration’s (GIMPA) mission of becoming a first-class knowledge institution. Through collective efforts and working together with shared objective, the library built good rapport and developed strategic and effective cross-departmental working relationships. It also developed improved and enhanced resources and services that assisted and supported student and scholars in teaching, research and learning. The Institute’s Library holdings are on Law, Leadership, Public Administration, Management, Marketing, Business and Economics, Information and Communication Technology and Computer Science books. Other resources include some hard copy journals, newspapers, periodicals and many composite publications. Further, the library used the campus wide computer network infrastructure to provide access to evaluated, organised and preserved information including comprehensive online peer reviewed journals.

MANAGEMENT AND ADMINISTRATION Management of the library was mainly under Reader and Technical Services. The Reader Service ensures available resources are easily accessible to the GIMPA community to meet patrons’ needs. The Technical Services include acquisitions, cataloguing and preparation of materials received in the library. Administration of the 5 libraries (Compact Storage, Electronic, Law, Lending and Reference) during the academic year were facilitated by regular meetings to discuss staff development, discipline, technical and other matters related to quality service delivery and the smooth running of the library. The organisational chart below indicates the management, administrative and operational structure of the library during the reporting year. ORGANIZATIONAL OFTHE THELIBRAR LIBRARY OR GANIZATIO NAL CHART CHAR T OF Y I NSTI TUTE MANAGEMENT AND ADMINISTRATION LIBR ARIAN

TEC HNIC AL SERVI CES

READER SERV ICES

EE L CTRONI C LI BRARY

LAW AND LEND ING LIB RARIES

REFERENC E: LI BRARY

ACQUI SITI ONS

CATALO GUIN G

BOO K PRO CESSI NG & BI NDING

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READER SERVICE The reader service section provided quality front desk and reference services at the Electronic, Law, Lending and Reference libraries to GIMPA community. However, photocopying services were offered by third parties at the Law and Reference Libraries.

About 14,000 patrons (about 28% down from the previous year) used the E- library facilities and resources for information to complete assignments, term papers, academic projects, research and consultancy activities as below: AUG 2013 – JUN 2014

Electronic Library (E- Library) The E-library continued to provide patrons with information retrieval service during the reporting year. Through membership to the Consortium of Academic and Research Libraries in Ghana (CARLIGH), (at $5,650.00 for E-Resources subscription), the E-Library provided access to wide range of electronic/online journals including EBSCOHost, Emerald, Jstor, Sage, Taylor and Francis, Oxford Reference Online, Oxford Dictionary Online among many others. In particular, ACM Digital (additional subscription fee), CREDO and ICRL were the new services added to the list of paid subscription databases whilst Britannia and IEEE were discontinued. E- Library also holds the Institutional Repository, a digital database created using D-Space (a freeware). During the academic year the following communities were created to enable easy and multiple access: • GIMPA staff intellectual work (Articles and Books) • Free e-book links • GIMPA Journal of Leadership, Management and Administration • Past questions • Theses • Other composite publications originated locally

Month

Patrons

Faculty

Aug-13

396

-

Sep-13

1158

-

Oct-13

1718

2

Nov-13

1627

2

Dec-13

510

-

Jan-14

232

-

Feb-14

1045

1

Mar-14

4170

2

Apr-14

1550

1

May-14

455

1

Jun-14

737

-

Jul-14

-

TOTAL

13598

9

GIMPA ANNUAL REPORT 2014 |

AUG 2012 – MAY 2013

99

% DIFFERENCE

MONTH

PATRONS

FACULTY

MONTH

PATRONS

FACULTY

Aug-12

1200

2

Aug

-804

-2

Sep-12

1900

3

Sep

-742

-3

Oct-12

2400

2

Oct

-682

0

Nov-12

2400

2

Nov

-773

0

Dec-12

1800

-

Dec

-1290

0

Jan-13

1200

-

Jan

-968

0

Feb-13

700

1

Feb

345

0

Mar-13

2100

2

Mar

2070

0

Apr-13

2500

3

Apr

-950

-2

May-13

2700

1

May

-2245

0

TOTAL

18900

16

Jun

737

Jul

0

TOTAL

13598

9

During the initial GIMPA orientation, the library presents an overview of its services to new students and faculty. In addition, the library assisted patrons develop skills that ensure better use of available knowledge base resources through Information Literacy Skills (ILS) Training in line with its commitment to encourage study skills and lifelong learning.

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Library and Information Literacy Skills (ILS) Training It is important to expose students early in their education and training to the vast electronic information resources to help produce a generation of graduates with orientation towards knowledge and learning as a lifelong activity. Therefore, the library embanked on rigorous Information Literacy skills (ILS) training to individuals or groups. The training included information on general library use of available resources, bibliographic and information retrieval instructions, use of specialist databases on subscription and other resources, internet search engines, web directories/portals, meta search engines, search strategies, evaluation of information and awareness of misuse of the internet and databases citations and referencing using APA 6th edition. Most level 100 students in School of Technology (SOT, morning and evening), Business School, most Modular students and about 1,627 regular MBA students and 25 faculty benefited from training sessions at the main and Accra City Campuses and the Military Academy during the academic year. With the continuing growth in new programmes and student numbers, library staff will have increasing role in helping students, lecturers and researchers develop their information handling skills. Therefore, to improve patrons’ awareness of information resources available for their learning, teaching, research, consultancy and outreach activities, membership, stock borrowed and encourage lifelong learning, ILS training should be incorporated in the timetable of the schools’: • 1st week of the 1st semester programmes of 1st year students • 1st week of the 2nd semester programmes of final year students to remind them of the available resources to assist and support their theses and project works;

Procurement of New Software The space requirement of the student body is always paramount and a library that cannot accommodate its staff, patrons, equipment and collection is likely to be underused. Therefore, “Remote Access” (with assigned user name and password) will give the GIMPA community the opportunity to access library resources anywhere there is internet access which will relieve the pressure for physical space considerably. The Library is currently exploring with the IT Manager for an Online Computer Library Center (OCLC), with appropriate software (eg. Ezproxy) to address the remote access, re-design and develop the library website to conform to the standards of portal technology and share its contents. The Library is also exploring with the IT Manager for appropriate software (eg. Turnitin) to check plagiarism by the GIMPA Community research and projects. Law Library The Law Library holds Law textbooks, the Acts of Ghana, Legislative Instruments (LIs), law reports, committee reports, the constitution, past questions, dictionaries, online databases and computers for accessing library resources. Although the stock of the law library is increasing, textbooks are currently for reference use only. The total number of transactions from Nov. 2013 to June 2014 was 486 for the various materials while that for Faculty was 39 (Thirty-Nine). The figure for Jan. – Jul. 2014 was three hundred and thirty-five (335) for students and thirty-nine (39) for Faculty. The highest use was during the second semester exams period in May, 2014:

• be part of new Faculty orientation programmes for awareness of the resources

 

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The Ghana Law School Collection

Donations

In collaboration with the Ghana Law School Library, the Law Library took delivery of a total of Two Hundred and Twenty-Nine (229) volumes on the second floor for reference use on May 9th, 2014:

The Law Library also received donations from the following:

1. Ghana Law Reports

1. The Ghana Law School 2 copies of the Ghana Law Journal Vol. 1, 2013. 2. Mr. Augustine Amoyaw (book vendor of Law Book Court) 9 books in March 2014

41

2. Supreme Court of Ghana Law Reports 3. The All England Law Reports 4. Assorted Textbooks

2 178 8

DONATIONS FROM BOOK COURT TO GIMPA LAW LIBRARY (MARCH 2014)

TITLE A casebook on Tort

AUTHOR/S Tony Weir

EDITION 10th

Davies: Principles of Tax Geoffrey Morse/David Law Williams

7th

The Jackson ADR Handbook

Blake/ Browne/Sime

1st

Parry&Kerridge The Law of Succession

Roger Kerridge/ A.H.R.Brierley

12th

The Conflict of Laws

Morris/McClean/AbouNigm

8th

Gower & Davies' Principles of Modern Company Law

Paul L. Davies/Sarah Warthington

The Law of Real Property

Haprum/Bridge/Dixon

Smith and Hogan's Criminal Law

David Ormerod

Intellectual Property

David I. Bainbridge

9th 8th 13th 9th

ISBN

PUBLISHER/DATE OF PUBLICATION

0 42187880

Sweet and Maxwell/2004

978-0-414-02300-0

Sweet and Maxwell/2012

978-0-19-967646-0

Oxford University Press/2013

978-0-42-195930-9

Sweet and Maxwell/ 2009

978-0-414-02302-4

Sweet and Maxwell/ 2012

978-0-414-022720

Sweet and Maxwell/ 2012

978-041-402329-1

Sweet and Maxwell/ 2012

978-0-19-958649-3

Oxford University Press/ 2011

978-1-4082-8323-3

Pearson/ 2012

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Space

Lending Library

Space was a major concern for the Law Library with 86 seating until April 2014. However, after the smooth and successful relocation of the Law Library to its new location on April 7 (with no interruption to service delivery), the seating capacity increased to 238 (almost 250% increment):

The Lending Library holds textbooks for borrowing, campus wide Wi-Fi and internet router access for learning and research, with the following statistics generated during the academic year indicating percentage difference from the previous year:

1. 2nd Floor

- 60 seating

2. 3rd Floor

- 132 seating

3. 24/7 Reading Room (Old Law Library) - 46 seating MONTH

BOOKS

Subject Based

New Borrowers

Visitors

Clearance

Borrowed

Used in-house

Sept 13

104

323

1

3

548

Oct 13

203

1225

1

5

1851

72

Nov 13

42

640

2

15

1633

21

Dec 13

61

206

1

20

1036

1

Jan 14

7

82

1

1

278

Feb 14

131

437

2

4

518

Mar14

141

494

3

33

1281

Apr. 14

94

449

1

25

1580

204

May 14

103

385

2

10

1437

64

Jun 14

26

147

2

12

1465

816

Jul 14

37

45

2

3

88

TOTAL

949

4433

18

131

11715

2013

1243

3945

Aug 14

256

1178

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Diff. -294 488 -125

-23.65% 11.00% -48.82%

Measures undertaken to improve service delivery included: • E-notification on Overdue Alert: the library used SMS with courtesy reminders to alert patrons of materials almost due for return and also to notify of overdue materials • Faculty overdue materials: provided door to door collection for faculty overdue books • Subject display: displayed least used collection to create awareness and promote easy access • Acquisitions/New additions: displayed newly acquired additions to the Library collections • De-selection of materials: due to limited shelving space, staff retrieved unused and dated materials to create room for newly acquired materials • Shelving and shelf reading: daily shelving and routine shelf reading ensured books in their right location for easy retrieval • Staff Training: Staff trained to assist patrons conduct effective searches from current E-Resources and Databases on subscription and other free Databases. Reference Library The Reference Library holds reference materials, newspapers and periodicals, special collection on Gender, Women in Management, World Bank publications (currently delivered online free of charge) and The Joint Integrated Technical Assistance Programme (JITAP) resources. The JITAP is a multi-country, multi-agency capacity building programme that seeks to strengthen national knowledge base on the Multilateral Trade System (MTS) in partner

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countries. The library, through the Ministry of Trade and Industry collaborated with the International Trade Centre, the United Nation Conference on Trade and development (UNCTAD), as well as the World Trade Organisation (WTO), to build a referral centre on MTS in the Reference Library. This section of the Reader Service embarked on numeric coding of Theses to enable easy retrieval with ongoing scanning of the Theses for upload into a community on the DSpace also to enable easy retrieval, multiple access and use. In addition to the over 2089 requests for reserved books, past questions and project works, below table was the patronage of the reference library during the reporting period with over 39% drop in number of visitors:

Month

Visitors

Month

Sep-13

875

Sep-12

875

Oct-13

1690

Oct-12

1690

Nov-13

Nov-12

Dec-13

Dec-12

Visitors

Jan-14

261

Jan-13

520

-259

Feb-14

573

Feb-13

807

-234

Mar-14

807

Mar-13

1758

-951

Apr-14

1936

Apr-13

2628

-692

May-14

1458

May-13

4659

-3201

Jun-14

1266

Jun-13

1266

Jul-14 Aug-14 TOTAL

6301

10372

-4071

-39.25%

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TECHNICAL SERVICE

Measures put in place to improve service delivery included:

Acquisitions

• Spine labeling: Ongoing migration from hand written to professional spine labeling of textbooks

The Acquisition team identified and acquired print and non-print resources for the Law, Lending and Reference Libraries as well as for accreditation and re-accreditation of programmes. Most of the new additions to the library during the year were mainly donations including books on economics, entrepreneurship, finance and accounting, human resources and industrial relations, information science / systems, international business, law, management, strategy, marketing, operations and production management, organisational behaviour, research methods, supply chain and others. Cataloguing The cataloguing unit, processed and catalogued 281 new titles of which 191 were donations and edited 2139 records in the period 1st August- 2013 - 31st July 2014: Activity

Quantity Executed

Data entry (New entries)

610

Professional spine labeling

1891

Entry of e-catalogue records

1027

Editing of data in Librarysoft

2139

Organization of Government Publications

328

• Electronic cataloguing: Ongoing migrating from manual to electronic catalogue for improved and multiple access at dedicated workstations to books LIBRARY REVENUE Revenue the library generated was Ghs 2, 475.00 of which GH¢ 2001.00 was from the Law Library (50.23% up from previous year) for printing service and GH¢ 420.00 from Lending Library (11.4% up from previous year) from fines for overdue loans during the academic year, details below Source of Revenue/ Libraries

Electron

Law

Printing

-

2001

-

-

2001.00

Sale of withdrawn books

-

-

-

-

-

Overdue fines

-

-

474

-

474.00

Total

-

2001

474

-

2,475.00

Lending Reference

Total

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SIGNIFICANT ACHIEVEMENTS/ACCOMPLISHMENTS Significant achievement and accomplishments during the reporting period included: 1. “No Blame” Culture: A culture that encourages and ensures continuous improvement and innovative work environment with positive impact in the Department 2. Annual Stock take: helped to reconcile acquisitions with books in stock 3. Collaboration: There were collaborations with the SOT and IT departments as part of the library’s preparation to ensure a smooth transition from traditional library transactions to automated circulation. There is also ongoing collaborations with IT manager to develop an “Access” database on the Library server to capture catalogues cards information to reduce the manual catalogue card writing and ensure multiple access for item information and retrieval. QASA also is collaboration with the Library to develop a comprehensive questionnaire to solicit feedback from Library patrons to improve service delivery 4. Library and Information Literacy Skills (ILS) training: Significant impact on the use of electronic journals as a result of the ILS training on subscription and other information resources. Emerald regular statistics indicated increase in patron use of the service over the academic year 5. Statistics: User statistics helped with adequate staff coverage during peak periods and highlighted the number of patrons who use the library, not normally reflected in books borrowed. Some customers only visit for newspapers and periodicals, past question, theses, information, research and enquiries normally not captured to reflect the quality service the library renders to the GIMPA community

6. Staff Training and Development: During the academic year, the library had the following staff development activities: a. Training in cataloguing and filing b. Training and coaching on Appraisal and Work Plan c. Hands on demonstrations on: i. Digital Attorney – (database of Ghanaian laws, cases and law reports) ii. Lexis Nexis (Lexis Nexis Academic, Lexis Library Complete Collection) iii. Emerald: Other available Emerald products such as Case Studies, eBooks, Backfiles, Perpertual Access that the library can source in addition to the existing databases accessible to the Library through INAPS and CARLIGH iv. E-Books through MyiLibrary

OBJECTIVES FOR THE COMING ACADEMIC YEAR The 3 Key Areas the Library will concentrate on are Digital Change, Best Practice and Continuous Service Improvement with detailed planned action outlined in the Library Strategic Plan and Proposal. There will also be rigorous advocacy and strengthen Library’s relations with Government, the Private Sector, and Non-Governmental Organizations to raise funds to contribute to building a modern library with resources and services that responds to, assists and supports learning, teaching, research and outreach activities of the Institute

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Corporate Affairs and Institutional Advancement INTRODUCTION The Office of Corporate Affairs and Institutional Advancement (CAIA) works to advance the public understanding and recognition of GIMPA. The office is responsible for maintaining and promoting the GIMPA corporate brand, as well as positioning GIMPA locally and internationally as Ghana’s leading tertiary management institution. A key mandate is the building of strong and lasting relationships with a variety of constituencies and stakeholders including the public, students, media, sponsors and donors, alumni, community members and friends. The Printing and Photocopy Unit of GIMPA falls under the direction of Corporate Affairs. KEY ACTIVITIES

• Public relations including media relations and programme advertising • Corporate branding including GIMPA template, branded stationery, style guide and graphics • Corporate publications including annual report, event booklets, annual calendar, The Greenhill and This Week • Corporate website design and maintenance • Event management of all institute wide events and occasions • Travel and protocol services for GIMPA faculty and staff • Alumni Development

• Fundraising and Charitable Trust donations • Printing of books, monographs, journals, office stationery/ supplies for GIMPA and external clients • Institutional Analysis STAFF STRENGTH Office of Corporate Affairs & Institutional Advancement

Position

No. of Staff

Consultant Director

1

Assistant Registrars

2

Administrative Officers

3

Graphic Designers

2

Head of Printing Unit

1

Machine Operators

2

Total

11

STAFF TRANSFERS

YusifNimo-Mensah, an administrative assistant in the Unit was permanently transferred from CAIA to the Business School during the year. Other staff, namely Virginia Nehia- Amoateng, were temporarily assigned to the Academic Registry. CAIA received temporary assistance from graduate assistants during this period of reassignment.

GIMPA ANNUAL REPORT 2014 |

STAFF DEVELOPMENT

During the year in review, the following staff of the CAIA had the opportunity to attend a three-day Supervisory Skills training programme organized by the Institute of Human Resource Practitioners. Name of Staff

Position

Elizabeth Blankson-Hemans

Consultant Director

Nana Tweikuwa StanhopeEssamuah

Assistant Registrar

BenedictaOppong-Bamfo

Assistant Registrar

COMMUNICATIONS

CAIA’s communications organs include the GIMPA corporate website, “The Greenhill” newsletter and “This Week”. The Office develops the website and ensures that events, programme information and news features remain current. It also promotes the awareness of GIMPA in the public domain through the social networking sites, Facebook and Twitter. The GIMPA website is maintained under the direction of the office of Corporate Affairs by a webmaster and communicates GIMPA announcements, press releases and course programmes including application forms. An external agency was engaged on a consultancy basis during 2014 to assist in a reorganization and timely updating of the website. The Greenhill is a quarterly newsletter that contains feature stories, and other kinds of information related to faculty, staff, students and the entire GIMPA campus. The newsletter updates the community on the activities that have occurred each quarter as well as on upcoming events.

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“This Week” is a compilation of academic and training programmes, seminars and conferences occurring on campus. This information is distributed via posting to the website. PUBLICATIONS Annual Calendar

The CAIA graphic designers develop the layout and design for the publication of the GIMPA annual wall and desktop calendars. Copies of the calendars are distributed internally and externally to key clients and sponsors. Publication of the calendar is carried out by an external printer selected through a public procurement tender. Graduation and Matriculation Booklets

A major exercise for the office each year is the compilation of the Graduation Booklet for the congregation ceremonies at the end of the academic year. The publication is also handled by external printers selected through public procurement rules. Course Brochures/Flyers/Exercise books

CAIA also handles the coordination and publication of GIMPA programme and course brochures for the various schools and centres. Other publications such as exercise books, handbooks, posters and manuals are produced by the Printing Unit. EVENTS

The Office of Corporate Affairs and Institutional Advancement is responsible for managing all institute-related events. Events include congregations, matriculations and special conferences, programme launches and centre openings, inaugural lectures

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and staff or retirement parties. Activities involved in organising an event include securing the venue, arranging the setup, sending out invitations, advertising the event, providing media coverage, producing programmes and other logistical arrangements. Events coordinated with the assistance of the Office of Corporate Affairs and Institutional Advancement between September 1, 2013 and August 31, 2014 include: 1. 13th and 14th Congregations 2. Staff Christmas Party 3. Launch of the GIMPA Centre for Impact Investing (GCII) 4. MOU signings with Mountcrest University College, Delaware State University and Ecole National d’Administration 5. Public Lecture by Chief Justice of Brazil, H.E. Joaquim Barbosa Gomes 6. Regional “WTO and Post-BALI Agenda for Africa” Workshop 7. PSMTP 8th Cohort Graduation Ceremony 8. Visit by MBA students of Bentley University McCallum Graduate School of Business 9. GIMPA Alumni Association Lecture MEDIA RELATIONS

It is the responsibility of the office to establish and maintain relations with the media to ensure prominent coverage and promotion of the Institute events and affairs.

ADVERTISEMENT PLACEMENT

CAIA carefully edits all prospective advertisements and works closely with an Ad agency to ensure that they meet the required standards before publication. Advertisements are usually placed to announce new programmes or events, vacancies, as press releases or for procurement tenders. TRAVEL AND PROTOCOL SERVICES

The office is responsible for handling the travel arrangements of faculty and staff engaged on official duties. These include: • Writing letters of introduction • Providing assistance with obtaining visas • Purchasing travel tickets • Arranging airport “meet & greet” services for external visitors where required Summary of travels between September 2013 and August, 2014

A total of 62 travel itineraries totaling approximately GHC 300,130 were arranged for faculty and senior staff of GIMPA. Of the 62, just over one third (23) were domestic, and two thirds were international. These travels were for presentations at various international conferences and workshops, as well as for training or project work. Countries visited during the period under review included USA, UK, France, Spain, Denmark, Turkey, Czech Republic, Germany, Canada, Cyprus, China, Hong Kong, Mauritius, Barbados, Jamaica, Botswana, South Africa, Nigeria and Burkina Faso.

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Breakdown of travel by School/Department

Travel Percentage (Base 100%=62)

Cost (GHC)

Business School

53% (33)

179,777

School of Public Service & Governance

16% (10)

57, 867

School of Technology

11% (7)

21,839

Others: Law Faculty Consultancy IT Rector’s Office Academic Registry Finance Registrar HR Deputy Rector’s Office

20 (12)

40,650

Unit

SPONSORSHIP

TOURS

The office leads the institute in soliciting both local and foreign sponsorships. For the 13th and 14th Congregations, sponsorship was obtained for cover advertising of the graduation brochures.

The office organises tours of the GIMPA campus for student orientation, and for programme participants and visitors.

Longstanding sponsorships in the form of corporate discounts for GIMPA alumni and staff are also in place with Telefonika and Papa’s Pizza. CORPORATE APPRECIATION

Each year, the office of Corporate Affairs initiates the purchase of corporate appreciation hampers to individuals and organisations that have supported and carried out business with the GIMPA community.

ALUMNI

CAIA continues to work on collating contact information of GIMPA graduates in order to establish a meaningful alumni database. Currently the office has the contact details of approximately 7000 alums although these are subject to great churn as they do not automatically forward changes when they move jobs or change phone contracts.

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ALUMNI ACTIVITIES

FUTURE PLANS

On an annual basis, CAIA organizes an event such as an annual lecture or other meeting for the GIMPA alumni. The event in the 2013 – 2014 year was an alumni “homecoming” lecture chaired by the then Minister of Information and Media Relations, the Honourable Mahama Ayariga (MP).

Future plans for the Corporate Affairs office include a rejuvenation of the GIMPA brand identity. This includes conveying a consistent, compelling image through use of branded stationery and design template for communications and presentations. The long term aim is to leverage the GIMPA brand to deliver a persuasive message of quality and excellence.

A breakfast meeting is planned for the next academic year. ALUMNI BENEFITS PROGRAMME

An Alumni discount package is being set up where GIMPA alums, upon presenting their alumni membership cards, will receive 5-10% discounts from selected retail outlets. Alums will receive their membership cards and alumni car stickers once they pay the GHS 50.00 membership fee. CHALLENGES

The Printing Press continues to be underfunded in terms of equipment to enable it deliver high quality work and remain competitive. During the 2013-2014 year, the unit was also affected by staff reassignment and temporary transfers which somewhat unsettled the smooth delivery of services as the nature of jobs in CAIA require continuity of resources trained to standard over a long period. It would be beneficial for quality management of events if schools and departments could for example, plan their activity schedule termly to avoid rushed planning and to enable CAIA execute the tasks such as advertising, guest invitations, media management and general logistical support to the best of their ability and in a timely manner.

Some of the other activities planned include • GIMPA documentary video • Alumni executive elections • GIMPA alumni merchandise shop • Funding/Sponsorship drive • Training of staff to provide a quality frontline service representing the face of GIMPA

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Food and Beverage Section

INTRODUCTION

Staff Resignation

The food and beverage unit is under the hospitality department of the institute. The mandate of the unit is to provide catering services for all activities taking place at the institute. The catering services provided by the unit includes; breakfast; snacks; beverages; and cocktail services to various customers of the institute, such as course participants, students, staff and conferences. The unit is also responsible for providing breakfast, snacks and cocktails for the Gimpa Executive Conference Center. Additionally it is responsible for preparing snacks for sale at the main bar and the students’ snack bar. During the year, one national service personnel was assigned to the unit.

One of the waiting staff resigned his position during the year under review. Control system Control system has been put in place for bar operations, and the bar is now under the supervision of the finance department. Staff Training and Development During the year under review, one (1) Food Hygiene Practices Training was organized for the entire staff of the unit.

Staff Strength of the Unit Position

Number of Staff

Challenges 1. Inadequate storage facilities

Assistant Registrar

1

Supervisors

3

Cooks

7

Waiters

10

5. Absence of control system for the kitchen stores

Kitchen Hands

4

Kitchen Stores Assistant

1

6. The kitchen floors, wall tiles, and other facilities in the kitchen need to be refurbished.

Total

26

2. Frequent breakdown of the cold rooms 3. Lack of modern equipment and tools in the kitchen 4. Lack of a photo copier for the unit

7. Some staff members lack professional training 8. Inadequate provision of computers and printers

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| GIMPA ANNUAL REPORT 2014

9. Delay in procurement procedures

Objectives for Next Year

10. Lack of hot water facility in the kitchen



11. Lack of change and rest room in the kitchen 12. Inadequate washrooms in the kitchen. Recommendations to Overcome Constraints •

Establish control system for the Kitchen store



Possible refurbishment of the kitchen and bar



Refresher courses for all categories of staff of the unit.



Adequate supply of computers and printer for supervisors



Adequate provision of storage facilities



Provision of a photocopier for the unit



Training staff to have the right skills and attitude to work



A much faster procurement processes at the procurement department



Provision of additional washrooms in the kitchen

• • • • •

To start full scale operation of the kitchen in terms of cooking lunch and dinner in addition to breakfast and snacks To stop outsourcing lunch and dinner To provide participants/students/guests and staff members nutritious, well balanced and delicious meals at affordable rates To maintain professional ethics To ensure high standard of hygiene in the kitchen, dining and bar To improve upon the breakfast and snacks menu

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Human Resource Department

This is an annual report of the Human Resource Department (HRD) for the period September 1, 2013 to August 31, 2014. The report highlights activities of the Department for the period under review, identifies challenges faced and makes recommendations for Management’s consideration.

• Mr. Aaron Mawuli Avadzor

• Administrative Assistant

• Ms. Lawrencia Tanoah

• Clerk

Highlights of Activities for the period under review Vision of the HRD The Human Resource Department (HRD) envisions GIMPA resourced by high calibre academic and non-academic staff at various levels within the Institute; with integrity, accountability and team work as an integral part of our work ethic. 1.2 Members of staff The Department has staff strength of seven (7). The details are as follows: • Mr. Patrick Yankey

• Manager

• Mrs. Victoria Kunbuor

• Senior Assistant Registrar

• Mrs. Joyce Kutin

• Assistant Registrar

• Mrs. Mercy OwusuAgyei

• Administrative Officer

• Ms. Gifty Daisy Amoabeng

• Administrative Officer

2.1 Staff Update

The table below presents a summary of staff update for the period under review:

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| GIMPA ANNUAL REPORT 2014

Recruitment Senior Administrators

7

Faculty

36

Middle Level

7

Junior Staff

5

Promotions/ Placements Faculty and Senior Administrators

3

Middle Level

1

Junior Staff

1

Separation (resignation, retirement or end of employment contract) Faculty and Senior Administrators

12

Middle Level

3

Junior Staff

3

Internal Transfers Faculty and Senior Administrators

8

Middle Level

17

Junior Staff

5

Post-retirement Faculty and Senior Administrators

1

Staff Strength Faculty and Senior Administrators

185

Middle Level

159

Junior Staff

217 561

GIMPA ANNUAL REPORT 2014 |

Staff Performance Management

There has been continuous training of staff members on the performance management system. The new appraisal instruments for both faculty and administrative and professional staff have been revised. Clearer guidelines have been developed to accompany the qualitative and descriptive narrative in order for the instruments to serve its intended purpose of flagging problem areas and areas of unfulfilled performance for redress by Management. It is important to note that the initial challenges encountered in the implementation of the instrument have delayed the processing of appraisals for the period 2012/2013 as well as Management’s feedback to staff members. It is expected that this will be cleared as soon as possible to prevent backlog and also provide information for staff performance improvement plans as well as performance incentives. Improvement of HRM Process i.

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of 443 staff members registered. A request for four additional devices to be installed at the Schools to enable Lecturers clock is yet to be implemented. In order to assess the impact of the system on staff attendance behaviour, the Department conducted a survey to find out how staff members are clocking, and a report was submitted to Management. The survey revealed that the response of staff members to clocking is positive except that majority clockin on arrival at work and on departure at the close of work but not during lunch break/time. Thirty staff members were written to in order to solicit reasons for not clocking during lunch break as directed by Management. iii. Enterprise Resource Planning (ERP) Staff of HRD attended meetings and training sessions for the introduction of ERP, and prepared staff biodata. Preparation of biodata is on-going.

Committee Meetings

There were regular meetings of Academic Board sub committees including FARC and AARC. These meetings considered various faculty and staff matters including promotions, new appointment contracts, renewal of employment contracts. There were also adhoc committees that were constituted to handle matters as and when they arose. These committees made recommendations that assisted Academic Board’s decision-making and contributed to the effective governance of the Institute. ii. Time Management System An additional biometric clocking device was installed in GIMPA (GECC), and registration of more staff members was carried out. Five devices have been installed so far with a total

2.4 Policies The Department continues to review existing policy and develop new ones to serve as guidelines for effective management of the Institute. These included: i.

Guidelines on sabbatical leave for senior administrators.

ii. Reviewed draft HR Policy Procedure Manual. iii. Reviewed guidelines for annual leave, promotion, renewal of contract of faculty members and circulated them to staff members. iv. Reviewed checklists for new applications for employment, promotion, renewal and confirmation of contract and circulated same to staff members including Deans.

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2.5 Staff Training and Development i.

Induction of new members: Faculty and staff who were recruited within the period as well as National Services Personnel, were orientated and inducted into the Institute. The induction has contributed significantly to their smooth integration into the community as well as making them aware of their rights and responsibilities.

ii. Staff training and development: Supervisors continue to provide on-the-job training to their direct reports by giving them feedback and coaching. In addition, individual staff members were sponsored to attend trainings and conferences locally and abroad. Others were sponsored to undertake PhD and post-doctoral programmes. These sponsorships were based on their performance appraisal and need of the Institute. The table below present the number of staff sponsored during the period under review.

ITEM

NUMBER

PhD

2

Postdoctoral Diploma

1

MPhil

1

Conferences/Workshop and Seminars

50

Undergraduate (staff)

21

Graduate Programmes (staff)

10

Undergraduate (Dependants)

12

Graduate Programmes (Dependants)

2

In addition to sponsorships for individual trainings and development, the Department organized training programmes for groups of staff based on their specific needs as well as organizationwide training programmes. These included: a. Leadership skills and behavioural awareness training for selected senior administrators; b. Teaching Methodology Workshop for faculty; c. Supervisory skills training for deans, directors, managers assistant/senior assistant registrars; d. Electronic records keeping for administrative officers; e. Food handling training for staff of food and beverage staff; f.

Customised Security Training for security officers and coordinators;

g. Financial Management training for Deans and Assistant Registrar/Administrative Officers; h. Fire safety training for all staff; i.

Health talk on Hypertension, Ebola, Cholera and Heart Attack.

Monitoring of Academic Performance of beneficiaries of GIMPA Scholarship The Department wrote to supervisors of staff members/dependents who have been sponsored by the Institute to pursue programmes locally and abroad to present their academic progress report to Management. This was to enable Management keep track of their performance and ensure that the investment was being utilized effectively. The reports received indicated that beneficiaries were performing well in their various programmes. Two staff members on programmes in GIMPA who fell below the minimum cumulative grade point were cautioned in writing to improve or risk having the sponsorship withdrawn.

GIMPA ANNUAL REPORT 2014 |

Employee Welfare Group Life Insurance/Workmen’s Compensation: The Institute has insured staff members against accident, dread disease and death with GLICO Life Company. The Institute has processed one claim and obtained payment of GHC5,190.35 for a staff member. Though the claim did not fall under the assured events stated in the policy as it was a pre-existing disease, GLICO, in view of their corporate policy of focusing more on building relationship with its clients, made a payment of the claimant’s sum assured and equivalent to a claim under dread disease, as an ex gratia payment. GIMPA Clinic The Human Resource Department is awaiting approval for the release of funds for the upgrade of the GIMPA clinic. Medical screening of kitchen staff was held at the Trust Hospital, Osu. Laboratory results have been submitted to GIMPA Clinic which is yet to submit a report to Management. The Department continues to monitor medical expenses of staff members to inform management decision. The Clinic distributed drugs to the GIMPA community as part of efforts of the Government of Ghana and the Ghana Health Service to improve on the elimination of Lymphatic Filariasis. SSNIT: The Department liaised with SSNIT for its officers to meet staff members and regularize their data. Provident Fund: Axis Pension continues to be the fund administrators. They have provided statements to contributors twice during the period under review. Rent Revolving Fund: A total of 115 staff have accessed the fund. The seed amount of GHC200.000 has grown and now stands at GHC323,411 as at May 2014.

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3.0 Challenges of the Department Inadequate Staff

Low turn up of senior members and faculty at in-house training programmes Lack of commitment by heads of department to enforce policy Weak institutional supervisory leadership Bureaucracy in processes and procedures leading to delay in decision-making 4.0 Recommendations Increase the number of administrative officers from two to four to effectively serve members of staff. Training programmes on key competencies for senior management/ supervisory role (e.g. leadership, supervisory skills, performance management etc) should be mandatory Management should use sanctions and rewards to deter and reward behaviours respectively

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Procurement Department

1.0 INTRODUCTION The Procurement Department is the major operational wing of GIMPA. The Department implements the entire procurement process and seeks approval for key decisions and documentation. The Department is manned by procurement professionals. Functions of the Department 1. Procurement planning.

2.0 STRUCTURE OF THE DEPARTMENT The Department has a total number of staff of five (5) headed by the Procurement Manager. 3.0 OPERATIONS/ACTIVITIES During the period under review the Department covered the following areas:

2. Recommending procurement methods.

1. Preparation of Procurement Plan

3. Coordinating the preparation of specifications and Terms of Reference (TORs).

2. Procurement of goods, works and services

4. Preparing solicitations, notices and shortlists. 5. Managing the tendering process, including tender opening. 6. Preparing contract documents and amendments. 7. Preparation and notification of awards and contracts.

3.1 Procurement Plan The Procurement Plan for 2014 was approved by the Entity Tender Committee at its 26th meeting held on 22nd October, 2013. Subsequently, the plan was posted on the PPA website in accordance with section 21 of the Public Procurement Act.

8. Preparing procurement reports. 9. Maintaining database of service providers. 10. Overseeing contract management. The report outlines the activities undertaken by the Procurement Department during the 2013/2014 Academic year. All the activities were carried out with the aim of ensuring that goods, works and services were procured for the Institute at the right price, right quality and according to the Public Procurement Act, 2003 (Act 663).

3.2 Procurement of Goods The table below indicates goods purchased with approval from the Entity Tender Committee

GIMPA ANNUAL REPORT 2014 |

NO.

DESCRIPTION OF ITEM

DATE OF APPROVAL

SUPPLIER

CONTRACT AMOUNT GHS

STATUS

1.

Ceiling mount with cage

19/09/13

O-G Associates Ltd.

7,960.00

Fully delivered

2.

Projectors

19/09/13

Juk Enterprise

19,600.00

Fully delivered

3.

Digital telephones

19/09/13

Dawuro Communications

11,684.00

Fully delivered

4.

Desktop computers

19/09/13

Rich Chips Computers

17,500.00

Fully delivered

5.

Network accessories

19/09/13

Eyrie Information System

18,706.86

Fully delivered

6.

Acoustic media system

19/09/13

Bethel Ltd.

8,320.00

Fully delivered

7.

P.A. system & accessories

19/09/13

Bethel Ltd.

17,780.00

Fully delivered

8.

Air conditioners

19/09/13

Mike’s Int. Ltd.

13,440.00

Fully delivered

9.

Procurement of air conditioners

22/10/13

Madson Japan Eng.

30,000.00

Fully delivered

10.

Projectors and accessories

22/10/13

Juk Enterprise

35,579.50

Fully delivered

11.

Electrical materials

22/10/13

Payless Electricals

103,251.81

Fully delivered

12.

Library furniture

22/10/13

Central Furniture Works

101,200.00

Fully delivered

13.

Security services

22/10/13

Afwest International Security

626,961.60 (2 years)

WIP

14.

ID card printer

22/10/13

ABE Ventures

10,044.56

Fully delivered

15.

Cleaning items

29/10/13

Sabed Ltd.

62,145.80

Fully delivered

16.

Toilet rolls, disposable cups & tissue paper

29/10/13

Sabed Ltd.

28,379.80

Fully delivered

17.

Stationery

29/10/13

Nickonnbeck

59,943.55

Fully delivered

18.

Lecture hall chairs

12/11/13

Matbed Co. Ltd.

100,000.00

Fully delivered

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19.

Scantron scanner and software

15/11/13

Think Data Services Ltd.

57,412.20

Fully delivered

20.

Graduation medals

19/11/13

Rickles Concept

37,500.00

Fully delivered

21.

Communication equipment

9/01/14

Dawuro Communications

233,119.00

WIP

22.

IP PABX System

9/01/14

Dawuro Communications

429,793.00

WIP

23.

Staff uniforms (materials)

9/01/14

GIED Limited

12,956.50

Fully delivered

24.

Vehicle tracking equipment

28/02/14

Eagle Security Systems

19,840.00

Fully delivered

26.

Graduation medals

28/02/14

Akafa Ventures

49,996.20

Fully delivered

27.

Library books

28/02/14

Prime Educational Consult

6,918.21

Fully delivered

28.

Split air conditioners

28/02/14

Somotex Gh. Ltd.

8,100.00

Fully delivered

29.

Oracle RDMS

28/03/14

B-Systems

271,968.35

Fully delivered

30.

Servers

28/03/14

B-Systems

129,967.20

Fully delivered

31.

Design and printing of flyers etc.

6/06/14

Type Co. Ltd.

6,001.90

Fully delivered

32.

Bedsheets

30/06/14

Ashantifoam Ltd.

6,260.00

Fully delivered

33.

Library items and equipment

19/06/14

Unihead Limited

108,550.19

Awaiting delivery

34.

Ten minute documentary

19/06/14

Advisors Multimedia Co. Ltd.

19,400.00

WIP

35.

Air conditioners (Framework Agreement)

19/06/14

Contra Focus Ltd.

118,800.00

WIP

36.

Bedsheets for GECC

19/06/14

Blessilia Fabrics

13,800.00

Fully delivered

37.

UPS batteries

19/06/14

Stidij Ventures

14,996.80

Awaiting delivery

GIMPA ANNUAL REPORT 2014 |

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38.

Projectors

19/06/14

Juk Enterprise

30,900.00

Awaiting delivery

39.

5.0HP split airconditioner

19/06/14

Mike’s International Ltd.

6,100.00

Fully delivered

40.

Tractor mowers

19/06/14

Agria Machinery

15,760.00

Awaiting delivery

41.

Library books (Liberia)

19/06/14

Giffred Ventures

27,583.00

Awaiting delivery

42.

Lecture hall chairs

12/08/14

Matbed Co. Ltd.

176,250.00

Awaiting delivery

TOTAL

3,085,851.28

3.3 Procurement of Services The table (2) below shows the total amount of services procured during the period under review.

NO.

DESCRIPTION OF ITEM

DATE OF APPROVAL

CONTRACT AMOUNT GHS

Master’s Concept Ltd.

7,360.00

1.

E-Views 7 Software

2.

Enterprise Resource Planning 9/12/2013 (ERP)

B-systems Limited

3.

Servicing of air conditioners 13/01/2014 at GECC

Mike’s Int. Ltd.

TOTAL

12/11/2013

SUPPLIER

1,507,065.00 17,337.40 1,531,762.40

STATUS Fully delivered WIP Fully delivered

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Table 3 below indicates works executed during the period under review. NO.

DESCRIPTION OF ITEM

DATE OF APPROVAL

SUPPLIER

1.

Sinking of borehole

12/03/2014

Aquatic Ghana

2.

Sinking of borehole @ GECC

4/07/2014

Prorece Co. Ltd.

CONTRACT AMOUNT GHS

Solution

TOTAL

STATUS

8,812.50

Fully delivered

9,880.00

WIP

18,692.50

4.0 PROJECTS CARRIED FROM THE 2013 PROCUREMENT PLAN TO 2014 The following table show some planned projects for 2013 that could not be carried out within that year and were added to the 2014 procurement plan I/N

Description of Item

Estimated Amount GHS 2,078,528.00

Status

1.

Procurement of vehicles

WIP

2.

Financial Management Policies and 25,000.00 Procedure Manual

Awaiting approval for sole sourcing from PPA

3.

Academic Gowns

53,400.00

WIP

TOTAL

2,156,928.00

5.0 DISPOSAL OF GOODS In accordance with Sections 83 and 84 of the Public Procurement Act, 2003 (Act 663), unserviceable, obsolete or surplus stores, plant and equipment shall be disposed of appropriately. During the period under review, the following items were disposed of after being certified as obsolete by the respective department Heads. A total of GHS was realized and paid into GIMPA account.

GIMPA ANNUAL REPORT 2014 |

I/N

Description

Date

Supplier

Total Amount

1.

Generator (469 KVA Volvo)

3/10/2013

Consult Project Eng.

2,800

2.

Generator (250 Roles Royce)

3/10/2013

IMEC Ghana Ltd.

1,400.00

3.

ID Card Printer

2/12/2013

ABE Ventures

Traded in for a new one

TOTAL

123

4,200.00

6.0 REVIEW OF SUPPLIER REGISTER The Procurement Department was granted approval to advertise the Review of Supplier Register on 6th January, 2014. This was with the view to updating and expanding the existing register. At the end of publication period, we received a total of one hundred and ten (110) responses (both old and new). The revised list was approved on 2nd April, 2014 and is currently being used. 7.0 STAFF TRAINING Two staff namely Mr. Timothy Bampo Addo and Ms. Akorfa Pomeyie have been scheduled for a training course (GIMPA/World Bank training in Goods and Equipment procurement) in September, 2014, to broaden their knowledge in procurement. 8.0 PROCUREMENT The Department has circulated the approved Procurement Manual for the Institute to all Heads of Department, Deans, Directors etc. for their appreciation of the procurement processes. A training programme was also held for Faculty etc. on the same topic on 30th July, 2014. 9.0 CONCLUSION The Department has carried out its mandate successfully in the period under review.

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MEMBERS OF STAFF The Department has staff strength of five (5). The details are as follows:

STAFF Mrs. Jacqueline Abena Appiaa Angate Mr. Timothy Bampo Àddo

POSITION Procurement Manager Administrative Officer

Ms. AkorfaPomeyie Ms. Odette Adjei

Administrative Assistant Administrative Officer

Ms. Janet Sakyibea

TOTAL

Administrative Officer

5

GIMPA ANNUAL REPORT 2014 |

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Student Affairs INTRODUCTION The Student Affairs Office plays an important role in the total development of students on campus. Our wide range of services and programmes promote students’ intellectual, physical and emotional well- being with the ultimate aim of transforming their potential to match their highest aspirations. 1. Vision A directorate providing high quality services to students and extending learning beyond the classroom.

4. Specific objectives a.

Maintain a functional counselling development unit.

b. Collaborate with the SRC to organise programmes that will stimulate students’ learning process. c.

Link up with organisations/Institutions which can offer either full/part time employment or internship for GIMPA students.

5. Areas of Focus Include - Student counselling - Orientation of students

2. Mission

- Student Life on campus

The Student Affairs Office embraces the mission of GIMPA by providing services, programmes and resources to support the holistic development of students (their academic, professional and personal growth). This will be achieved through counselling services, lectures, debates, workshops and seminars on social, academic, and health issues to be delivered and facilitated by seasoned practitioners and academicians.

- Student rights and responsibilities

3. Broad Objective Initiate and facilitate the establishment and administration of student support systems of the institute.

- Disability services 6. Our priorities - Develop experiences which encourage students to participate in leadership roles. - To serve as students’ advocates on campus - Ensure that students’ voices are represented - Work with students who have concerns or suggestions that they would like to address. - Educate students to act as responsible members of campus, local, national and world community.

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- Foster a just and humane academic and social environment.

3. Organise student development programme

- Assist students in their ethical, intellectual, social and physical development

3.1 Training for student leaders

7. Activities - Collaborate with the S.R.C. and other departments to undertake awareness creation programmes and to mark important national and international events etc.. - Organize lectures, talks, workshops/seminars on issues that will help students better manage their lives. - Continually bring to the notice of students job vacancies and internship opportunities. b. Activities for 2013/2014 Academic Year 1. Development of student affairs

A link for Student Affairs has been developed at the GIMPA website. the link has information about the Student Affairs Office and its operations. We hope to publicize and make students aware of the office and to access our services. 2. Initiate formation of Association of Ghana Student Affairs Practitioners

The GIMPA Student Affair Directorate has been instrumental in the formation of the Association of Ghana Student Affairs Practitioners. Membership comprises of Deans, Directors and Assistant Registrars in charge of student affairs in various Tertiary institutions in Ghana. Some members of the Association participated in the Student Affairs Practitioners conference held in Hiwassee College in Tennessee USA from May 12-15 2014. The objective for the conference was for participants to interact with their foreign student affairs practitioners in order to acquire new skills knowledge and attitudes to service delivery, and improve services to our students.

Student leaders comprising SRC officers, SRC executives, General Assembly members and class representatives were taking through training sessions to equip them to discharge their leadership roles effectively. For example they had training in student leadership and institute management to enable them to appreciate the context within which they operate, in terms of administrative structures. They also had a session on strategies for effective learning where they were introduced to concepts and principles of effective organization of their time in order to be able to balance their leadership roles and their primary role of being students on campus. 3.2 Time with Mentors

These were sessions held with seasoned motivational speakers where they shared their experiences and inspired students to excel in their careers and future aspirations. During the period under review we were privileged to host Uncle James Ebo Whyte of Roverman Production and Joy FM and Rev. Albert Ocran of Legacy & Legacy and Springboard. Uncle Ebo Whyte admonished the students using GIMPA as acronym for the following words: G – Gratitude I – Influence M – Managing P – Philosophy of Life A – Action Oriented

GIMPA ANNUAL REPORT 2014 |

Rev. Albert Ocran gave a presentation on Personal Branding, where he encouraged students to reposition themselves using the following ten golden keys: 1. Redefine career 2. Smile and respect people 3. Be punctual & time conscious 4. Dress & Package rightly 5. Integrity – keep your promises 6. Learn from the best 7. Consistently go the extra mile 8. Speak and write well 9. Use social media wisely 10. Improve everyday Time with mentors continues to be the most patronized programme by students. 3.3 Orientation for Fresh Student

Student Affairs office participated in the orientation of fresh students to introduce the Office and the services we provide including counselling services. Freshers were given brochures and urged to visit the office to access our services. 3.4 Organize Recreational Activities for students 3.4.1 Football Team

To improve interaction and socialization among students, a football team was formed under the auspices of the Student Affairs Directorate. The team had their training sessions on Saturdays on the football field near the car park. The team had series of football

127

matches including two friendly matches with students from Valley View University College and another team from Dzorwulu. A benevolent student donated a set of jerseys and a trophy to the football team and during one of their matches Indomie was there as a sponsor to provide food. The GIMPA football field however is in a deplorable state and sometimes the students had to fill up some portions after a heavy down pour before it could be used. We wish to appeal to management to re grass the place, to give it a face lift for students and staff who use it. 3.4.2 Reception for Foreign Students

A special reception was held for our foreign students to recognize the different countries and their culture. It was a colourful event with a display of difficult cultural attire and performances 3.5 Find Job and Internship placements for interested students

Many students applied and got internship opportunities through the Student Affairs Office We are currently collaborating with Jobberman Ghana Ltd and Ecolodge Company Ghana Ltd for the recruitment of students for internship and job placements. 3.6 Student Loan Management

During the academic year the Student Affairs office managed students loan by giving out application forms and submitted them to the coordinator of Student Loan Trust Fund office at Legon. The challenge faced in the management of the student loan is the delay in submission of registered student list from GIMPA to the Student Loan Trust Fund office. We appeal to management to expedite action in the submission of the registered student list to enable interested students access the fund on time.

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3.5 Publication Newsletters

3.7 Monthly Meeting with Class/Course Representatives

During the period we were able to issue out three newsletters in which we informed students about the activities undertaken by the Student Affairs Office, the SRC, and conveyed motivational pieces to uplift students.

We had monthly meetings with class/course representatives on the 2nd Wednesday of the month where students’ concerns were discussed and actions take as appropriate. Notable among students concerns which were frequently reported were as indicated below:

3.6 Counselling Services

We continue to provide counseling services to students and staff members and their dependents. During the academic year students who had psychological, emotional and academic challenges sought help from the Counseling Unit. In all 102 male and 122 female students, and 15 staff consulted the Counseling Unit during the academic year. Condom vending machines have been installed in the Executive Conference Center and GB washrooms. This is a collaboration between the Student Affairs Office and the GIMPA Clinic.

(1)

Faulty air conditioners

(2)

Small classroom size

(3) Untidy washrooms (4) Conflict between some administrative staff of some schools and students. (5)

Malfunction projectors in the lecture rooms

(6) Attendance Sheets. Concerns from representatives of the Tema campus were submitted to the administration to be taken care of.