June 23 - 25, 2008 Andel‘s Hotel Prague Czech Republic
Welcome to Prague Keynotes • Dr. Thomas Schlick, VDA • Antonio Coletta, DNV IT Global Services • Dr. Richard Messnarz, I.S.C.N. GesmbH
International Software Quality Institute
in cooperation with: International Software Quality Institute
Table of Contents
©CrazyCat/photocase.com
Potsdam Chamber of Commerce and Industry, Germany September 24 – 26, 2008
Register Now! www.conquest-conference.org
[email protected]
Introduction
Welcome to Prague - Greetings
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Exhibition
Exhibition Map
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Location
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Information
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Exhibitors
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Program
Keynotes • Libby Affen, Matrix Global Israel (Talpiot), Israel • Andreas Kindt, T-Home, Germany • Ingolf Krüger, University of California, San Diego, USA • Andreas Spillner, Hochschule Bremen, Germany & Karin Vosseberg, pdv.com Beratungs-GmbH, Germany
Partner Country
Prague
Keynote Speakers
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Tutorial Speakers
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Mon, June 23 2008
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Tue, June 24 2008
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Wed, June 25 2008
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Notes
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About Prague
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ISRAEL
Organizer International Software Quality Institute
Kindly supported by
Partners
Important Numbers: International Software Quality Institute
www.spice-days.com
Police 158 Ambulance 155 Fire Department 150
Tanja Brütting Head of Conferences Tel +49 173 6829502
Ulrike Spitzenberger Organizing Chair Tel +49 177 5456597 3
Introduction
Greetings from Prof. Bernd Hindel Conference Chair
The SPICE Days 2007 in Frankfurt/Germany have been a great success. I’m proud to invite you to the SPICE Days 2008 in Prague. An international standard is only of little value, when there is no consensus about a uniform understanding of the standard. ISO/IEC 15504 (SPICE), as an international standard, is practiced and applied worldwide, however, sometimes in different manner and scope. There are still varying interpretations of the base and generic practises defined in ISO/IEC 15504 part 5.
Greetings from Peter Bölter President of iNTACS
As the President of the International Assessor Certification Scheme, iNTACS e.V., I am proud to present The International SPICE Days, co-organized by iNTACS and iSQI. The international SPICE days 2008 are an excellent opportunity to the SPI community to present experience of reports, to discuss the development of the SPICE as well as bring experts and practitioners from the industry and science with interested participants together. iNTACS is the home of professional SPICE assessors. The scheme is maintained with direct support of industry. iNTACS certified assessor are the first choice for assessments.
It needs still some effort to achieve a homogeneous and consistent application and comprehension of the standard. It is necessary to have a platform that allows and fosters discussions, experience exchange as well as consolidation on the development and management of SPICE in the future.
We are building up strategic partnerships to extend the basis and the worldwide availability of the scheme. Our partnership with the VDA (Association of Automotive industry) is only one example.
The International SPICE Days 2008 offer a great opportunity to present experience reports, to discuss with colleagues from different industries the newest developments of SPICE as well as to learn about the newest advancements. Become active and use your chance to learn more about the standard.
See you in Prague, in June 2008! Yours sincerely Peter Bölter
As the conference chair, I am very pleased to welcome you at the International SPICE Days 2008 in Prague. Yours sincerely Bernd Hindel
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Exhibition Map
Location
Rest Rooms
Meeting Room
Auditorium
Lecture Room
Lecture Room
How to get to the Andel’s Hotel
Lecture Room
The underground station “Andel” adjacent to the hotel ensures a quick connection to the historical city center with its famous sights. The bus and tram stops are located only a few meters from the hotel. In eight minutes, you can reach the Charles Bridge and other Lesser Town sights.
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Highways to Nürnberg/Pilsen and Vienna/Brno can be easily reached. The Strahov tunnel provides a fast connection to the northwest of Prague and the airport (12.5 km, 20 min. drive by car).
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The hotel is conveniently located near the historical part of Prague, in the new shopping/business area “Andel City” with 2 multiplex cinema center, and the largest commercial center in Prague “Obchodni centrum Novy Smichov” with more than 130 branded shops and restaurants.
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For more detailed information, please refer to the hotel website http://www.andelshotel.com/.
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Restaurant
1. Serena 2. Knowledge Department 3. SQS AG 4. KUGLER MAAG CIE / Business Cube & Partners, Inc
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5. ACTANO 6. method park Software AG 7. SynSpace GmbH 8. Vector Consulting Services GmbH 9. VDA-QMC
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10. ISCN GmbH / Memolux 11. dpunkt Verlag 12. iSQI GmbH / iNTACS 13. DNV
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Information
Exhibitors
Transportation to and from the Prague Airport
The Prague airport is located about 15 km/9 miles from the city center. It takes approximately 25 - 30 minutes (40 minutes in heavy traffic) by car or taxi to reach the city centre and about 30 minutes on public transport (bus + subway).
Registration and Information Desk
Andel’s Hotel Prague Next to the Exhibition Monday, June 23 Tuesday, June 24 Wednesday, June 25
Luggage Storage and Wardrobe
Wireless Access
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KUGLER MAAG CIE is an international consulting company working predominantly in the automotive, telecommunications, finance and IT industries. KUGLER MAAG CIE is specialized on systematic and sustainable improvements of systems and services. Based on industry standards like CMMI®, SPICE (ISO IS 15504), Automotive SPICE®, Safety (IEC 61508, ISO WD 26262) we are realizing measurable improvements in budget, quality, and time. Our employees are experts with long-standing experience in the implementation of improvement programs. For SPICE-based services we have more than 20 SPICE Assessors at your disposal. Among them are leading experts with more than 10 years of experience in hundreds of assessments, 3 SPICE Principal Assessors (iNTACS™) and well-versed trainers who have qualified over 200 assessors. KUGLER MAAG CIE supports VDA (German Automotive Association) in the realisation of Automotive SPICE™ worldwide, is a founding member of iNTACS™ as well as a partner of the Software Engineering Institute (SEI), USA, sponsor of SEI-Europe and member of the Irish Software Engineering Research Centre, Lero.
09:00 – 18:30 08:30 – 19:00 09:00 – 17:00
DNV IT Global Services Enhancing Trust and Confidence in IT DNV IT Global Services (DNV ITGS) helps large organisations improve the efficiency of their IT-related processes and systems, assuring the safety and integrity of business critical operations and maximising returns on IT investment in support of business goals. Working with you on your strategy through to implementation and beyond, we help you to identify critical risks and opportunities and then utilising our risk-based approach, prioritise and implement improvements across your company or in specific areas. Being part of the autonomous DNV foundation with over 8000 employees in 100 countries, we offer you independence and sustainability.
Luggage Storage and Wardrobe will be available on-site. Please be prepared to present your conference badge. Luggage Storage and Wardrobe is located next to the registration desk and will be available during the opening hours of the registration (see above).
method park has been successfully developing software for many years now in the field of safety-critical systems (such as for the automotive industry and in medical engineering applications). We have attained comprehensive know-how in areas where the most stringent quality and safety requirements are demanded. With this knowledge we are able to provide a complete solutions package to contribute to the success of your company. method park is a competent partner for consulting, coaching, training, engineering services and products when it comes to software development processes. We are particularly specialized in software development where error-free operation is crucial. The software product, „project kit“, developed by method park offers you support in achieving the practical implementation of your development processes. With project kit the fulfillment of given quality standards (e.g. CMMI, SPICE, V-Model XT) and process models is assured. project kit facilitates distributed, global collaboration beyond company boundaries.
The International SPICE Days 2008 and Andel’s Hotel have worked together to provide wireless Internet connectivity in the Hotel. You must supply your own wireless to use this service. For further information, please visit the registration desk.
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Exhibitors
The Quality Management Center (QMC) has been available to German automotive OEM‘s and their suppliers from August 1997. Under the leadership of Mr. Heinz-Günter Plegniere, the QMC operates within the section of the German Automotive Industry Association (VDA) run by Dr. Thomas Schlick. The tasks performed by the QMC are as varied as the issues surrounding quality management in the automotive industry which occupy us on a daily basis. The spectrum ranges from developing systems and methods to shaping the future of quality management systems in the automotive industry. These developments, as well as the direction of QMC, are steered by the top-level committee regarding quality matters in the German automotive industry, the QM Committee. The QM Comittee is formed by VDA members and consists of the Quality Management Directors of all the automotive OEM‘s, an equal number of suppliers, and the VDA represented by one of its Executive Directors.
The SQS Group, (SQS) is the largest independent provider of software testing and quality management services in Europe. This position and its expertise stem from more than 25 years of successful consultancy operation. The company’s main competitive advantage is its strong methodology, based on decades of pro-ject experience. Over this period of time, the company has also developed extensive specialist knowledge in many vertical markets. With more than 4,000 successfully completed projects under its belt and approxi-mately 450 customers, SQS has a strong customer base, including half of the DAX 30 companies, 30 per-cent of the STOXX50 companies and 36 FTSE-100-companies. Among the clients, there are names like Barclays, BP, Credit Suisse, DaimlerChrysler, Deutsche Bank, Deutsche Post, Dresdner Bank, Eurobet, Eurogate, MessageLabs, Phoenics, T-Mobile, T-Systems, or Zurich Group.
The operational areas of the VDA-QMC are structured as follows: • Specialist department supervising the VDA-QMC Working Groups The 19 Working Groups, which are engaged in a wide range of automotive quality management-related subjects, are comprised of Quality management experts delegated by the automotive OEM‘s and their suppliers.
Serena is the leader in Application Lifecycle Management for the Enterprise. With 29 offices in 14 countries, we are the largest independent company dedicated to helping IT capitalize on its software development initiatives. More than 15,000 organizations around the globe, including 96 of the Fortune 100 and 90 of the Global 100, rely on our industry-leading ALM solutions and expertise. For over 25 years Serena has been a leader and an innovator in the software change management industry. Today we continue to lead the industry by providing complete yet modular solutions that enable IT to seamlessly manage the enterprise software development process across global locations, platforms, and methodologies. In addition, these solutions increase and enhance collaboration and decision-making across IT. Ultimately Serena gives IT more power, at lower cost of ownership, to deliver business changing software.
• Certification Body for AutomotiveSPICE® VDA-QMC is responsible for the certification of ISO15504 Assessors working in the automotive domain. The VDA-QMC bundles the activities related to AutomotiveSPICE® in strong cooperation with its members from the automotive industry and other organisations and companies. • IATF Oversight Office The VDA-QMC Oversight Office represents the German automotive OEM‘s and suppliers at the IATF. Training and Further Education The primary task of the VDA-QMC training department is to convey the output of the Working Groups to employees of the automotive industry via sector-specific QM training programs. Our main advantage lies in being able to create the content of the training seminars and have them conducted by the same VDA-QMC experts „under one roof“.
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Vector Consulting Services is your partner in achieving engineering excellence. The leading SPICE expert we offer tailored SPICE-based process improvements and assessment services around the world. The consulting branch of the globally active Vector Group, we support clients from automotive, transport, aerospace, industrial systems, ICT and other domains in optimizing technical product development. Our vision: High-quality consulting with a lasting partnership with our clients. Our understanding of consulting is a results-driven implementation of hands-on solutions for your company. Our competences include ISO 15504-SPICE, Automotive-SPICE, CMMI, Six Sigma, safety (IEC-61508, etc.), security and efficiency improvement. Our experience is global, but we deliver our services locally, specific to your needs. We cover all phases of successful change: Setting objectives, supporting and driving practical implementation, and assuring sustainable results.
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Exhibitors
Since 14 years ISCN moderates European task forces and networks for process improvement and systems engineering. The knowledge of the task forces is collected, analysed and archived in teamworking and knowledge management portals which created a unique European knowledge base for the industry. Also your company can benefit from collaboration with ISCN and access to this vast pool of knowledge. ISCN is the coordinator of EuroSPI (www.eurospi.net, European Systems and Software Process Improvement and Innovation). ISCN is the moderator of the German SOQRATES initiative (www.soqrates.de) in which cross company task forces collaborate to share knwoledge about practical implementation of SPICE. ISCN is the technical director of the EU Certificates Association in which 16 European professions (with ISCN as prime manager of the Certified innovation manager network) are supported with learning and exam portals and Europe wide certification. ISCN is the provider of the Capability Adviser software platform which supports SPICE assessments (Automotive, Finance, ISO 9001, etc.), online learning, and reporting. The systems are currently used by major suppliers such as ZF Friedrichshafen AG, Continental Automotive, Magna Powertrain, T-Systems, Giesecke & Devrient, etc.ISCN is an INTACS accredited ISO 15504 Provisional Assessor (ISO 15504 and Automotive SPICE) course provider and offers an experienced team of assessors in collaboration between ISCN and methodpark.
SynSpace is an international consulting company specialised in the improvement of processes for the development of software, hardware and systems. Today, SynSpace is familiar with the highest development standards in the sectors Automotive, Financial Services and Medical. Within these sectors, SynSpace belongs to the leading companies in Europe. In collaboration with our customers, SynSpace accomplishes an increase of the capability of the organisation taking into consideration constraints of cost, milestones, risks and specific safety requirements. Our guarantee of success is founded in 17 years of experience in successful method development and optimisation projects with the quality models ISO IEC 15504 (SPiCE), ISO IEC 61508 (Safety) and CMMI.
Knowledge Department is a service company in the field of software development. The services include training, software development and consulting. Knowledge Department has offices in Germany (Nuremberg and Berlin), England (London), France (Paris) and the USA. Specific know how is offered for software quality trainings and for improving the software development process according to CMMI®, SPICE, Automotive SPICE™ and SPICE for Banking, as well as for software testing (ISTQB® Certified Tester) and Requirements Engineering (REQB® Certified Professional for Requirements Engineering). With the in-Step® SPICE Edition for Automotive, Knowledge Department and microTOOL are jointly offering a tool that supports organizations in conducting their projects Automotive SPICE™ compliant and thus helps reaching a certain maturity level!
ACTANO provides project management and process consulting and RPlan, an award-winning collaborative project management software suite which helps clients of all sizes to significantly enhance the efficiency of their product development process and speed up the entire engineering workflow. Our holistic solutions are all backed by long-term know-how, industry expertise, and the tools and methods of collaborative engineering. Our customers benefit from our solution portfolio in all areas and phases of product development – from process consulting through project management to custom data management. 200 employees at the offices in Zurich, Munich, Stuttgart, Wolfsburg and Magdeburg support our customers with innovative methodology and tools, to control their product development process successfully. This is why renowned automobile manufacturers and other high-profile companies have long placed their trust in ACTANO – companies such as Airbus, AKT, BMW, Bosch, DaimlerChrysler, Edscha, Europrop International, Faurecia, General Motors, Getrag Ford Transmissions, Gustav Wahler, Hella, Huf, IAV, INA Schäffler, Kinshofer, Komax, Kostal, KUKA, Marquardt, Mitsubishi, MTU Aero Engines, Osram, Rolls-Royce Germany, Rücker, Schwarz Pharma, Sitech, smart, Stankiewicz, Volkswagen, ZF Getriebe. We measure our success by your success.
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INTACS e.V. INTACS is a membership organization focussed on setting up qualification standards for SPICE based process assessors. This includes the qualification syllabus, Exam questionnaires and representation of process assessors on the ISO level as well as defining the processes, procedures and quality criteria for operating the scheme. INTACS is a not-for-profit organization. The executive board is led by its president Peter Bölter, Ludger Meyer (Siemens), Klaus Dehmel (Delphi), Gerd Grest (Draeger Medical) and Prof. Dehua Ju (ASTI China). The INTACS qualification scheme is fully compliant to ISO 15504 (formerly known as SPICE). The accreditation and certification rules follow strictly the requirements of ISO 17024. These standards are widely used in many business sectors all over the world. Currently one of the main fields of intacs application is the automotive industry. The scheme is implemented by accredited professional training organizations and services are carried out in more than 20 countries all over the world. Training applicants can ask for independent certification by accredited certification bodies. We have established general partnerships with VDA-QMC (Association of Car Manufacturers, Quality Management Centre) and iSQI (International Software Quality Institute). Development, maintenance and roll out of the qualification scheme is managed by the advisory board. Working Parties are organized to prepare the needed content. All work is provided on voluntary basis. For further information see www.intacs.info
Keynote Speakers
Tutorial Speakers
Keynote Speaker 1
Tutorial Speaker 1
Dr. Thomas Schlick, German Automotive Industry Association (VDA), Germany Quality standards in the automotive supply chain – VDA strategy for supporting software component maturity
Dr. Pierre Metz, SynSpace GmbH, Germany Interpretation of the Engineering Process Group
The German Association of the Automotive Industry (VDA) consisting partly of automobile manufacturers and their development partners, the suppliers, and partly of the manufacturers of trailers, body superstructures and containers, have setup different initiatives to improve quality in automotive business. One key approach is to enhance product quality by increasing process maturity. Starting from the main core processes of automotive industry, supporting
standards and best practices are worked out and published, focussing on maturity in the product development and production process. This is done by VDA members sitting in the same working groups and working parties. The results are direct discussion and rapid decision-making. One major current and future task is to establish improvement activities for software quality and reliability in the VDA strategy. Automotive SPICE® is widely accepted in automotive business and plays the major role to achieve that goal.
This tutorial discusses the ENG processes in ISO/IEC 15504-5, SPICE 4 SPACE (S4S) and Automotive SPICE with respect to common practical implementation of Base Practices, and process-specific interpretations of Generic Practices of Capability Level 2. These interpretations have been collected through more than one decade of assessments and organizational improvement programme setups in the domains automotive, medical devices, aerospace and banking & finance.
Keynote Speaker 2
Tutorial Speaker 2
Antonio Coletta, DNV IT Global Services, Italy New ISO/IEC developments in Process Assessment standards for IT Services
Dr. Karl-Heinz Augenstein, KUGLER MAAG CIE GmbH, Germany Interpretation of the Management Process Group
The ISO/IEC standards related to process assessment, and historically to SPICE, are evolving to cover new areas of application. This is possible thanks to the open architecture designed into the ISO/IEC 15504Fehler! Verweisquelle konnte nicht gefunden werden. standard which allows process reference models and process assessment models to be defined and applied for any area of application where process quality is a driving factor. A recent addition to the set of ISO/IEC system and software engineering standard is ISO/IEC 20000, fast tracked from BS 15000 and strongly related to ITIL. ISO/IEC 20000Fehler! Verweisquelle konnte nicht gefunden werden. defines requirements for a set of processes required to effectively manage IT services.
The tutorial shows the requirements of Automotive SPICE® within the context of project management practices. The project management practices are based on the relevant demands of PMBoK. The PMBoK elements are then correlated to the Automotive SPICE® requirements.The project management practices themselves form a baseline how to organize, how to plan, how to monitor, how to steer a project. They describe which project management techniques typically can be implemented and used, for example to define the work breakdown structure, to derive the work packages, to define the schedule etc.
The ISO/IEC subcommittee for system and software engineering has recently approved the development of two additional standards to support the application of ISO/IEC 15504 to IT service management: ISO/IEC 20000-4Fehler! Verweisquelle konnte nicht gefunden werden. defining the PRM (Process Reference Model) and ISO/IEC 15504-8Fehler! Verweisquelle konnte nicht gefunden werden. defining the related (Process Assessment Model). The projects are strongly supported by the international community, as evidenced by numerous base documents offered as contributions for the development of these new standards. This paper/presentation will provide background information on these initiatives together with a presentation of the current state of the art of ISO/IEC developments in this area.
Aspects of how to integrate techniques and concepts of functional safety (according to e.g. IEC 16508, ISO CD 26262, DO 178B etc.) is put in context. The tutorial will follow an interactive approach, i.e. discussions arising from questions and practical problems of the participants are very welcome.
The most important elements discussed are: • What is professional project management • Project start • Successful project planning • Project monitoring and control • Project closure The requirements of Automotive SPICE® are then correlated to the project management elements. The correlations will be developed and discussed during the tutorial in the context of typical examples. The examples are mainly based on MAN.3 practices.
Keynote Speaker 3
Dr. Richard Messnarz, I.S.C.N. GesmbH, Austria Integrated Automotive SPICE and Safety Assessments In 2005 Automotive SPICE (based on ISO 15504) has been published (see: www.automotivespice.com) and used in major automotive firms world wide. In parallel to that an ISO WD 26262 working draft for functional safety has been developed classifying systems with SIL (Safety integrity levels) levels and requiring additional processes, techniques, and methods to illustrate the competence for managing systems which have an impact on the loss of lives. An Automotive SPICE assessment usually takes (for the processes defined in the scope of the German automotive manufacturing association) 4 days per project. Adding the scope of a safety assessment this dramatically
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increases the number of hours used in assessments. In a working group of major 2005 – 2008 an integrated assessment approach. Portals in the above mentioned automotive suppliers already use this environment. The working group which elaborated the methods and tools described in this paper are part of the SOQRATES initiative (www.soqrates.de) where more than 20 leading German firms collaborate in cross company task forces. In this paper we want to explain the results of the analysis done, the assessment model applied, and what kind of reports the integrated assessment environment is producing. The results of all work (except of the proprietary assessment tools) will be made public to all suppliers by the end of 2008.
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Tutorial Speakers
Program
Tutorial Speaker 3
Monday, June 23 / Tutorial Day
Dr. Jürgen Schmied, method park Software AG, Germany Interpretation of the Supporting Process Group This interpretation tutorial will deal with the support process group within ISO 15504-5. The tutorial will be split up into two sections. The first section will be in the form of “presentation & discussion” led by the trainer. The second section will be an interpretation exercise with subsequent presentation by the participants and joint discussions.
9:00 Tutorial Registration 9:30 Tutorial | Tutorial || Interpretation of the Interpretation of the Engineering Process Group Management Process Group SynSpace GmbH
KUGLER MAAG CIE GmbH International Software Quality Institute
11:00 Coffee Break
Tutorial Speaker 4
International Software Quality Institute
Tomas Schweigert, SQS AG, Germany Interpretation of the ACQ, REU, SPL Process Areas The tutorial will present the Acquisition, Supply and Reuse & Infrastructure Process Group. It will give informations about the processes, base practises and some of the work products. The acquisition section presents a framework of supporting and related processes that helps to plan an acquisition and keep it on track. This framework consists of a view on project management discussing potential structures of the acquisition as or in a project, a strong view on requirements including
product (functional and non functional), as well as quality assurance, testing and configuration management. The supply section shows the process from the supplier side. The infrastructure section will give an overview on Asset Management, Domain Engineering and Reuse Program management. It shows the reuse approach from the domain level (knowledge cluster), the asset level (available binary or digital assets) and the core reuse management area.
11:30 Tutorial | Tutorial || Interpretation of the Interpretation of the Engineering Process Group Management Process Group SynSpace GmbH
KUGLER MAAG CIE GmbH
13:00 Lunch Break – sponsored by 15:00 - 18:00 iNTACS General Meeting
14:00 Tutorial ||| Interpretation of the Supporting Process Group method park Software AG
Tutorial |V Interpretation of the ACQ, REU, SPL Process Areas SQS AG
International Software Quality Institute
15:30 Coffee Break International Software Quality Institute
16:00 Tutorial ||| Interpretation of the Supporting Process Group method park Software AG
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Tutorial |V Interpretation of the ACQ, REU, SPL Process Areas SQS AG
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Program
Tuesday, June 24
Program
Social Event
8:30 Conference Registration
PRAGUE CITY LIGHTS – TWILIGHT DINNER CRUISE
Tuesday, June 24 14:30 - 16:30 Gate4SPICE Meeting
14:30 Session 3 – SPI Experience
Session 4 – Automotive
Chair: Risto Nevalainen STTF Ltd. Finnland, Finnland
Chair: Lars Dittmann Volkswagen AG, Germany
10:30 Coffee Break – sponsored by
A4: Managing Process Improvement with the Approach of Goal Directed Project Management
B4: Project health – Metrics for Automotive SPICE
11:00 Session 1 – Finance/Insurance Session 2 – Assessments
Joachim von Linde, SynSpace, Switzerland
9:30 Opening Keynote, Dr. Thomas Schlick, VDA (Germany) “Quality standards in the automotive supply chain VDA strategy for supporting software component maturity“
Chair: Pierre Metz SynSpace AG, Germany
Chair: Anne Kramer sepp.med GmbH, Germany
A1: INNOFinance - a global framework for the governance of outsourced services in the financial sector
B1: Conducting SPICE Assessment in different language and culture
Anne-Laure Mention, Centre de Recherche Public Henri Tudor, Luxembourg
11:40 A2: Implementation of process management with the SPICE/ISO 15504 assessment model in the insurance business
Ravindra Nath, Business Cube & Partners, Japan
B2: Comparability of Assessment results Bhaskar Vanamali, Kugler Maag CIE, Germany
Michael Ferchau, Versicherungskammer Bayern, Germany
12:20 A3: Using 15504 for Internal Financial Control Risk Assessment János Ivanyos, Memolux, Hungary
B3: Michael Hammers PEM: a useful enhancement for SPICE Assessments
Spice up your International SPICE Days 2008 and cruise with us! Listen to local tour guide stories on a short city bus tour and view Prague’s most famous sights. Afterwards we invite you to marvel at the sparkling panorama of Prague‘s picturesque skyline. You will have the opportunity to relax and have a look at Prague’s fascinating city, presenting contrasts of tradition and modernity, trade and culture, business and tranquillity. Our Dinner Cruise will allow you to enjoy the view of the metropolis when it sparkles the most.
Norbert Fleischmann, method park Software AG, Germany
15:10 A5: Success Factors and Constraints with Software Process Improvement Initiatives
B5: An ISO 15504-2 compliant process reference and assessment model for software test Ernest Wallmüller, Qualität & Informa- processes in the automotive tik, Switzerland industry Thomas Bäro, MB-technology Germany
15:50 A6: How to make change projects work – a practical guide
B6: Improvement through Innovation – A process perspective
Lutz Koch, wibas IT Maturity Services, Germany
Thomas Peisl, University of Applied Sciences Munich, Germa
16:30 Coffee Break – sponsored by 17:00 Keynote, Dr. Richard Messnarz, I.S.C.N. (Austria) “Integrated Automotive SPICE and Safety Assessments” 18:00 Break 18:30 Social Event Prague City Lights – Twilight Dinner Cruise
Tomas Schweigert, SQS, Germany
13:00 Lunch Break – sponsored by
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Program
Program
Wednesday, June 25 9:00
Wednesday, June 25
Keynote, Antonio Coletta, DNV IT Global Services (Italy) “SPICE for IT service management – new ISO/IEC developments”
14:00 Session 7 – SPI Experience Session 8 – Automot./Aerospace
10:00 Coffee Break – sponsored by 10:30 Session 5 – Telecom Chair: Janos Ivanyos Memolux Ltd., Hungary
C1: ISO/IEC 15504 and ITIL Anne Kramer, sepp.med, Germany
Session 6 – Automotive
Teade Punter, Embedded Systems Institute, The Netherlands
C4: Process Optimization by Design
D4: SPICE Process for Application Parameter Management
David Card, DNV ITGS, USA
Norbert Schäfer, ZF Getriebe, Germany
Claudia Salazar Dorn, Cirquent, Germany
D1: The Automotive SPICE activities in VDA
15:20 C6: SPICE process automation Alexander Auerbach, netCCM, Germany
11:10 C2: Assessing IT Service D2: SPI in the Italian Automotive Management – A Multi-Model Industry: Issues from the Automotive Approach SPIN Italy
11:50 C3: Teach as you preach
Chair: Hans-Jürgen Kugler KUGLER MAAG CIE GmbH, Germany
14:40 C5: Change management, the most neglected task in process improvement
Chair: Thomas Peisl University of Applied Sciences Munich, Germany
Jan Morenzin, VDA, Germany
Jürgen Rühling, DNV IT Global Services, Germany
Chair: Susumu Sasabe JUSE, Japan
D5: How Hardware Development wins with SPICE Rolf Ebert, Vector Consulting Services, Germany
D6: Japanese Space Domain Process Model and Assessment based on ISO 15504 Masa Katahira, JAXA, Japan
Guiseppe Lami, ISTI-CNR, Italy
16:00 Closing – SPICE News
D3: Risk management in IT product development Ralf-Peter Frick, Actano, Germany
12:30 Lunch Break – sponsored by
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Notes
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Notes
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Prague
About Prague
Prague is filled with beauty and can be enjoyed and explored for days, months, or even a lifetime. Prague’s historical center has an area of 8.5 km2. Since 1992 it has been listed by UNESCO as a world cultural heritage site. The city has its charm at any time of the year. Typical for Prague‘s city center are its winding lanes and buildings in every possible architectural style: Romanesque rotundas, Gothic cathedrals, Baroque and Renaissance palaces, art nouveau, neo-classical, cubist and functionalist houses and contemporary structures. The name “Golden City” was given to the city during the reign of Czech King and Holy Roman Emperor, Charles IV, when the towers of Prague Castle were covered in gold. Another theory is that Prague was called “Golden“ during the reign of Rudolf II who employed alchemists to turn ordinary metals into gold.
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Organizer: iSQI . Am Weichselgarten 19 . 91058 Erlangen . Germany Tel +49 9131 91910-0 . Fax +49 9131 91910-10 .
[email protected] www.isqi.org
Location: Andel‘s Hotel Prague . Stroupežnického 21 . 150 00 Prague 5, Czech Republic www.andelshotel.com
supported by:
