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Contents 3 3 3 5 5 5 5 6 7 7 9 10 11 11 12 14 15 15 15 15 15 16 16 17 18

Welcome to LCST Corporate Services Corporate Training Effective Learning Training services Training course design Training management Training & Development Consultancy Training course design & delivery Felix A Taiwo: Course director Paul Lower Emmanuel Nwachukwu Annmarie Zehntner Abimbola Taiwo Our Clients Corporate course List 2015 / 2016 Course fees and Charges Method of payment Course Assessment Refund Policy Hotel Accommodations How to Apply Letter of Invitation Entry Visas Bespoke Training Programmes Q&A

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Welcome to LCST Corporate Services Corporate Service exceeds expectations without dismissing practical and financial needs. We believe each business should be treated individually. We pride ourselves on delivering a truly hassle-free, first class service with superior results. Using dedicated Professionals, Seasoned Educational Specialists and top flight Management Consultants that make technology work for various sizes of organisations.

Corporate Training Public Sector Large Enterprise Sector Small Business Sector Effective use of State of the Art High Technology Solutions is no doubt pertinent to the growth, performance, effectiveness and competitiveness of any organisation in a dynamic world and dwindling world economy. Technology awareness and skills development in the effective use of the state of the Art High Technology is the heart of today's top flight organization. Human Resources are an organisation's greatest asset. Developing these asset is our greatest concern. Training and effective skills development ensures staff are up to date state of the art technology used around the world, making the staff professional and efficient in delivering a competitive and ‘preferable’ service to the customer. Outsourcing these services (High Tech training and software solutions) allows managers to focus on other aspects of the business that can be enhanced to help support staff training in IT.

We are a company that believes in strong partnerships and technical excellence and our aim is always to provide our clients with quality solutions and services that deliver value quickly.

Welcome to a world where first class service is unsurpassed. Like you, LCST believes in investing in the best – including the people and clients who contribute to making your business the success it is today. The ‘best’ is also relevant to our services and experiences; where every services or event is created with your needs are our first top priority.

Effective Learning “Learn avidly. Question repeatedly what you have learned. Analyse it carefully. Then put what you have learned into practice intelligently”. Edward Cocker

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LCST Corporate Services believes that training must be relevant to business objectives as well as allowing individuals to develop their own style of learning. The process of acquiring knowledge is not simply transferring information from one person to another: as individuals we all respond to information in different ways. For training to be effective for both the organisation and the individual, it must be carefully planned and designed and aligned at every stage with business and organisational objectives. LCST believes that organisational development depends on continuous learning Our courses are developed to provide a learning experience rather than mere traditional instruction.

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experience – why did it happen; formulate theories or link to new theories (this stage defines the learning) Planning: consider subsequent steps; plan to do things that worked and how to change or improve those that didn’t; plan opportunities to implement change.

When creating a bespoke training module for your organisation we adopt this methodology maximise the amount of knowledge (information – understanding) that is transferred. We are committed to personal and organisational development and believe that the responsibility for this lies with both the organisation and the individual. According to Kolbe to accomplish This commitment comes in many forms, ‘complete learning’, an individual needs to from training courses to on-the-job pass through four stages: development. It should be dedicated and relevant to the development of the Experience: having an experience, individual and aligned with the company conscious or unconscious. objectives. Our innovative and bespoke Reflect: review the experience – what training courses, coaching sessions and actually happened? programmes will ensure that your Give meaning: conclude from the organisation meets this commitment to the business and the individual. We place emphasis on learning, not instruction. We engage in facilitating learner development – encouraging delegates to enhance their skills and knowledge and fostering their creativity and initiative as part of a drive for continuous improvement. LCST provide training and development that encompass all aspects of business. Although most of our courses are tailored

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to individual organisations’ needs, they Training course design are loosely divided into the following We recognise that every organisation’s categories: needs are unique. Many clients are able to deliver their own training but perhaps MANAGEMENT (Project, Public, require our knowledge and experience Organisational, & Change) when designing and developing in-house E-GOVERNANCE courses. FINANCE GOOD GOVERNANCE SKILLS PUBLIC RELATION, MARKETING AND Training management As an organisation grows, so does the CORPORATE COMMUNICATION need for training. The management of HUMAN RESOURCE MANAGEMENT training providers consequently becomes LAW AND COMPLIANCE an important element of organisational MANAGEMENT SKILLS success. We work with your organisation INFORMATION COMMUNICATION to standardise all training, from delivery TECHNOLOGY to billing, and ensure that every training provider delivers to a high standard. We ‘You cannot help men permanently by provide back-up trainers for all training doing for them what they could and needs, thereby ensuring that courses are should do for themselves.’ not cancelled due to illness, and are Abraham Lincoln delivered within client time scales. The ‘The major challenge for leaders in the ordering and management of training will twenty-first century will be how to release be centralised with a comprehensive information system, the brain power of their management ensuring that the client is fully up-to-date organisations.’ Warren Bennis with training activity.

Training services

Training & Development Consultancy

We can provide your business with either an end-to-end, or modular training solution. Our experts will work with your objectives and ensure that your organisation receives the right training, for the right people, at the right time. This strategic business approach can be delivered to your organisation in the following ways.

We provide a full consultancy service to support and enhance your training and development strategy. The service provides full training needs analysis, training design, course delivery and a comprehensive evaluation against organisational objectives.

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Training course design & delivery

resource to register and continue working through their contract careers with us.

We can satisfy any organisational training need. Through our training consultants we are able to design and deliver the most effective bespoke training solutions for your needs. Thanks to our reputation, we have been very successful in attracting quality contract resource. Our in-house database has a dynamic sizeable number of seasoned pre- qualified trainers. We are experienced in sourcing trainers to cover all areas of project management, management & leadership, communications, business skills, human resources, personal development, sales & marketing, train the trainer, IT & internet, health & safety,

We invest heavily in internal training to ensure that each member of the resource function has an in-depth understanding of the training lifecycle, current training trends and the demands of each market sector. Account managers are actively encouraged to spend time researching a client and developing an understanding of the nature of their business, the trainers they like to recruit and their training processes. This information is communicated in detail to the resource function, to ensure that they have a clear understanding of both the technical and personality requirements of each training need and can represent clients positively in the marketplace.

administration, engineering solutions, team building, contract management, call centres and customer services, as well as generalists who deliver bespoke programmes.

Our resource and sales functions are separated, to ensure that each consultant is a specialist in his or her own area. The resource function includes consultants who are security-cleared and have over 30 years’ combined experience of recruiting in the public and private sector. We adopt a personal approach to ensure that we are able to attract trainers of the highest calibre who are genuinely interested in performing the training offered. All our courses are customdesigned to meet your specific needs.

The greater proportion of our database comes from personal recommendation and referral. By continuously refreshing it with the latest skills, through advertising and internet search engines, we increasingly broaden the range of expertise we are able to offer. Our strength in understanding client requirements enables us to be an integral part of any training solution. Our ability to interact at every level of business, and the profile this has gained us in the marketplace, helps us attract like-minded

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PROFILE Felix A Taiwo: Course Director Felix A Taiwo is the Director/Principal of London College of Science and Technology Limited (London). He is an ardent ICT specialist with emphasis on Information and Network Security, digital forensics and e-governance. As an educator, he has taught courses in digital forensics for almost 3 years. He was Managing Director of M and T Systems Software LTD for 8 years and gained Law experience from Olubi Solicitors in London. He holds LLM Corporate Law and Strategy, MSc Forensic Accounting from Sheffield Hallam University, Postgraduate Certificate in Education from University of Greenwich, BSc Accounting from Greenwich School of Management, Member of Certified Fraud Examiner and Member of British Computer Society and Member of Forensic Certified Public Accountant.

ExPERIENCES Paul Lower Paul Lower, FCMA, is an enthusiastic business finance trainer and coach with comprehensive experience of writing and delivering financial, business and negotiation skills training courses for private and public sector delegates from the UK and overseas. He is a seasoned finance professional with more than twenty years ‘sharp-end’experience as Finance Director of global media, publishing and retail companies. He has board level experience in high growth businesses and companies managing change, evolving market channels and supply chains. He is also an experienced consultant and adviser to small and medium sized businesses.

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Paul has extensive practical experience of strategic planning; investment and acquisition appraisal; design and implementation of financial reporting and budgetary control systems. This gives him a wealth of practical experience with which he can bring to life his seminars and workshops. Paul has worked extensively with clients from the Middle East and Africa and has travelled to these regions on many occasions. He has experience, and an innate understanding, of diverse cultural and business characteristics and adapts courses accordingly to achieve the most beneficial results for clients and delegates. Areas of expertise Bank Fraud – Detection and Control Building and Leading Winning Teams Effective Budgeting and Financial Management Effective Credit Management and Collection Fighting Corruption Finance for Non-Financial Managers International Finance and Economic Development Negotiating Skills Performance Management, Communication and Motivation Public Private Partnership and Private Finance Initiative Public Sector Reform and Governance Strategic Business Planning Writing a Winning Business Plan Clients and feedback Pauls numerous clients include such organisations as KGOC (oil and gas), EDF Energy, PHB Nigeria (banking), Angel Trains, AB Foods, Mothercare, Pan Macmillan (publishers), Addlestone Goddard (solicitors), Nigerian President’s Office, Central Bank of Nigeria, Nigerian Civil Aviation Authority, Nigerian Securities & Exchange Commission. The feedback from his training and coaching is as enthusiastic as his delivery, as the following comments demonstrate. ‘A great course that will teach you real financial skills you can apply to a real business.’ Iestyn Jones, Business Analyst, EDF Energy

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‘Paul makes business finance accessible to anyone who wants to know how to run a really great business.’ Ro Gorell, Managing Director, Ascent2Change Consulting ‘Paul has a knack of explaining things in a way that makes them easy to grasp – I can now understand my financial statements and actually use them as practical tools to run my business. I don’t have to rely on my accountant to help me.’ Robert Garofalo, Managing Director, Classic Media Limited ‘Paul is able to write and deliver training courses in a way that allows delegates to understand and use the key business finance skills. We always receive very high scores for his sessions.’ Lola Charles, Director, ReCh Management Centre ‘Truly inspiring.’ Peter Smith, PSL Limited

Emmanuel Nwachukwu Emmanuel Nwachukwu is an experienced finance professional / business partner with 21 years proven track record in the public and private sectors at senior management level. Chief Accountant in Transport for London for six years with responsibility for business planning and corporate governance in the Surface Transport division. Before that he was head of business planning at Slough Borough Council for 5 years and led the annual budget and council tax setting process, ensuring that the budget was robust and consistent with member decisions. A strong pro-active leader, results orientated and customer focused, with excellent relationship management skills.

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Annmarie Zehntner Annmarie has more than 20 years’ practical HR and Learning and Development experience. She started out in 1989 as a Training Officer at Allders Department Stores and then had training/HR roles in Athena Retail/Pentos and Dorothy Perkins/Arcadia. In 1998 she joined Dixons Stores, first as Head of Training and Development before becoming HR Business Partner. She then spent two years as HR Director of Watford Football Club before starting her own training and consultancy business in 2007. Annmarie’s recent / current clients have included: Screwfix (recruitment project) The Post Office (career coaching programme) Watford Football Club (designing and developing a Leadership Development Programme; delivering Executive Coaching) First Friday (retail training consultants – management training) IPC Media / TimeWarner (Interim Head of Learning and Development and Talent) Argos Retail (delivering 6 months Leadership and Coaching Programme) Top Golf (Interim Talent Manager) Areas of expertise Designing management, team and personal development programmes and solutions Focussed performance coaching for managers and leaders; oneto-one personal development coaching; career coaching Inspirational workshop delivery and facilitation Developing talent management processes Working as a partner with business leaders to support them in driving a high performance culture. Advising and coaching in all matters such as: ER, Performance Management; Talent Acquisition; Organisational design and development Qualifications and training Coaching programme at Ashridge Business School Associate CIPD NEBSS Supervisory management Certificate in Retail Studies HAY trained Level A and B qualified in Occupational Testing 360 degree feedback

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Abimbola Taiwo Abimbola Taiwo is a dynamic and creative leadership and strategic management trainer with a five years outstanding experience in training in the United Kingdom . He intelligently motivates human values develops basic abilities in individual in order to achieve corporate goal. He has great ability to transmit knowledge through training courses by applying real life issues in the classroom. He holds BSc in Mechanical Engineering, postgraduate Diploma in Business Management (NCFE UK), and MBA. He is also Cisco Certified Network Professional and a Member of British Computer Society and member of Institute of Leadership & Management UK.

Our Clients We have an incredibly wide range of clients, of all sizes and across all sectors 1. National Power Training Institute of Nigeria 2. Power Holding Company of Nigeria (PLC) 3. Independent Corrupt Practices and other Related Offences Commission Nigeria.

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LONDON COLLEGE OF SCIENCE AND TECHNOLOGY, LONDON, ENGLAND (CORPORATE TRAINING FOR YEAR 2015/2016) NIGERIA OFFICE: 110B OBAFEMI AWOLOWO WAY IKEJA LAGOS

SEPTEMBER 2015 FORENSIC GRAPHOLOGY Course Outcome Delegates will gain knowledge and skills to: • Understanding the principles of graphology • Signature authentication • How to investigate different types of forged documents • Documents Examination • Handwriting on documents • How to compare legal and non legal documents • Law of Evidence • Criminal Law principle CRYPTOGRAPHY Delegates will gain knowledge and skills to: • Understand the secret key of encryption • Protecting information by encryption • Electronic communication Security • Understand the use of symmetric- key system • Understand the use of public key FORENSIC ACCOUNTING AND AUDITING Course Outcome Delegates will gain knowledge and skills to: • Describe the audit process • Understand how to investigate electronic crime

• How to use forensic investigative software i2 • Identify risk analysis applications and fraud related issues • Report on and validate audit reports and present information for legal use • Appreciate the complex world of money laundering and the third EU directive • Understand the concepts of fraud and corruption and how they affect the running of departmental and the governments • Recognise the areas in an organisation that are most vulnerable to fraud • Apply fraud prevention best-practices to minimise the risk to the department • Employ techniques and tools required to support an investigation in a computerised environment • Able to identify the sources of emails

OCTOBER 2015 EVIDENCE GATHERING AND INTERVIEWING SKILS Course Outcome Delegates will gain knowledge and skills to: • Understand legal elements of interviewing • Apply investigative interviewing, using effective questioning techniques • Engage in practical exercises, such as interviewing witnesses • Understand laws of evidence and

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LONDON COLLEGE OF SCIENCE AND TECHNOLOGY, LONDON, ENGLAND (CORPORATE TRAINING FOR YEAR 2015/2016) legislation and sources of law • Demonstrate interviewing techniques in order to secure relevant evidence • Demonstrate techniques that can be used to access and analyse data • Allocate responsibilities to strategic members of staff for the overall management of interviewing

• Analyse sources of information and know how to protect and access them with a view to continuity of evidence • Consider appropriate actions on suspicion of fraud, corruption and collusion • Enhance the chances of a successful resolution • Know how to use options for dealing with fraud and corruption CORRUPTION IN THE WORKPLACE • Respond to events and the options Course Outcome open for criminal, civil restitution Delegates will gain knowledge and skills • Identify the requirements of evidence to: management • Understand how to consider collusion, • Explore conditions where fraud and its indicators and the impact on irregularity are most likely to occur business • Identify reporting channels • Detect how fraud or irregularity is occurring

Course fees and Charges The course fees cover instruction, field trips, a brand new laptop computer with software, course materials, and complimentary refreshments / lunch, certificate of course completion. Delegates

are responsible for the costs of their flight tickets, daily feeding and incidental allowance, visas, and passports. Please note that course fees discounts for group applicant are available for those who are qualified.

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CORPORATE COURSE LIST 2015 / 2016 MARCH 2016 (LONDON) FN001 Improving Management Performance through Budgeting and Cost Control GS001 Human Resources in the Public Sector GS005 Performance and Accountability in Public Service GS009 Effective Monitoring and Implementation of Community and Government Programs GS020 Good Governance and Social Welfare GS008 Local Government Administration LC008 Fraud Prevention and Detection in Government Accounting APRIL 2016 (LONDON) HR007 Human Resource Management and Career Development HR002 Behavioural Management and Emotional Intelligence HR004 Competency Management LC007 Forensic Accounting and Auditing GS019 Resource Management and Financial Policies GS015 E-Government: Strategy and Implementation GS010 Public Sector Reform and Capacity Building GS008 Local Government Administration LC008 Fraud Prevention and Detection in Government Accounting JUNE 2016 (LONDON) HR007 Human Resource Management and Career Development GS008 Good Governance and Social Welfare PR005 Corporate PR Strategies PR012 Inspirational Leadership Communication FN008 Public Financial Administration FN007 Modernising the Internal Audit Function GS008 Local Government Administration LC004 Creating and Managing a Compliance Team JULY 2016 (LONDON) LC005 Cyber Crime LC008 Fraud Prevention and Detection in Government Accounting HR007 Human Resource Management and Career Development GS019 Resource Management and Financial Policies GS013 Modernising the Public Service GS015 E-Government: Strategy and Implementation GS010 Public Sector Reform and Capacity Building GS008 Local Government Administration SEPT 2016 (LONDON) LC005 Cyber Crime LC003 Corruption in the work place LC008 Fraud Prevention and Detection in Government Accounting LC009 Averting Financial and Economic Fraud PR009 PR: Planning and Management HR002 Behavioural Management and Emotional Intelligence GS001 Human Resources in the Public Sector GS002 Conflict Management Skills Training for Managers

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CORPORATE COURSE LIST 2015 / 2016 cannot be refunded after one year. The The College Bank details: London College applicant must find a substitute to replace him/her and to use the course fees to of Science and Technology Limited attend the course. Deferment of participation may be considered Barclays Bank: depending on the length of prior notice Sort Code: 202178; and the availability of space. A/C No. 23462706

Method of payment

LCST CORPORATE SERVICES NIG. LTD: GT Bank Opebi Branch Ikeja Lagos A/C No. 221851633110

Course Assessment All course assessment is by class participation and attendance. Active participation in all schedules of activities is required from all participants. Only participants who completed the course work would be awarded certificates of Hotel Accommodations course completion at the end of the London College of Science and Technology is a non residential course. institution. However, we can make hotel reservations for delegates near the Refund Policy training venue provided the requests for Any course fee remitted to LCST bank hotel accommodations are made 4 weeks account in the United Kingdom is valid for prior to the arrival date and the money for one year. In case the delegate is unable to the accommodations are remitted to attend the course due to emergency London College of Science and reasons, the course fee may be adjusted Technology at least three weeks to the to the next available course for the same first day of the class. In UK, the average participant or another participant daily rate for hotels with single room and nominated by the sponsor. No course fee one bed is £100 - £150per night. If any will be refunded on the ground for assistance is needed kindly contact us. emergency reasons. However, in case of visa denial, the course fee will be refunded after retaining twenty five How to Apply percent for administration expenses. This To apply for any of the courses listed the will be refunded within 60 days after a applicant must send the following formal request is made to London College information by fax or e-mail attachment to of Science and Technology. Course fees

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the Course Director: A Completed application form downloaded from our website A Letter of nomination from the sponsor or employer Evidence of financial sponsorship Please fax or scan and send via email attachment the nomination letter and completed application form to the Course Director at (fax) 020 7231 5451.

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Letter of Invitation

Upon receipt of letter of nomination or completed application form, a provisional letter of invitation will be dispatched to the applicant. After the course fee is paid, a full letter of invitation and a letter to the Foreign Consulate General Office in your country requesting for the issuance of appropriate visas to you will be dispatched via courier to you. Please note that the provisional invitation letter does The e-mail address is [email protected]. not contain detailed information for A letter of invitation and other pertinent obtaining visas. It can only be used to information materials will be sent to the seek for funding and remitting tuition candidate as soon as we hear from you. fees. For further information about London College of Science and Technology, please visit our website at Entry Visas All candidates are requested to apply for www.lcstweb,eu. appropriate entry visas at their nearest Please send all your inquiries, requests British Embassy in their country which and questions to London College of administers visas. Please apply early for Science and Technology, Unit 7 Business your appropriate visa because it may take City Centre Lower Road London SE16 2xB several weeks before a visa is issued. We Call 02072317001or call 447946796471, strongly advise candidates to have with 447930860679, 2348036184645 or them their full letters of invitation, copies of the receipts of payment for their tuition 2348059474176. fees, copy of the letter to the British For further information about London Embassy, clearance letter from their College of Science and Technology employers, and other important training program, please visit our website documents as may be requested by the at www.lcstweb.eu. Our course planning British Embassy before attending the visa team will be happy to answer your interview. questions and provide further help with correct course selection.

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development expertise. We can design and develop conventional course materials, e-learning, video materials, self-teach workbooks, quick reference guides, train-the-trainer programmes. A large and flexible pool of training delivery resources, which can be deployed globally.

Bespoke Training Programmes

We have a long and prestigious track record, managing international complex training programmes. Our combination of experience and innovative approach in using the latest technology makes us a formidable Our Training Methodology is our tried partner in delivering the most and tested approach to the successful demanding of learning programmes. delivery of many large and complex managed training programmes. We Offer Training programme and project managers with extensive experience in the training marketplace. Learning consultants experienced in training needs analysis, blended solution design. Bespoke learning content

Training Project Phases

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Q&A HOW CAN I OR MY ORGANISATION APPLY? Contact the Corporate Service team by calling or emailing [email protected]

WHAT ARE THE ESTIMATED TURN AROUND TIMES FOR TRAINING PROCESSING? Training are conducted over a calendar year,the processing times will be in line with the training calender for the year 2015/2016

IS THERE A CHARGE FOR THIS SERVICE? Corporate Service is a complimentary service, where each member of our team is trained to the highest level from the selection process through to the final services

DO YOU OFFER A DISCOUNT ON GROUP PURCHASES? We review discounts on an individual basis or group basis. Please contact us with your request and we will quote a figure based on your criteria.

PAYMENT WHAT PAYMENT METHODS DO YOU ACCEPT? We accept payment made via bank transfer to LCST account in Uk and also initial deposit can be made while the balance is paid at the commencement of the course

DO YOU OFFER DISCOUNTS ? We offer a discount for group booking, Please contact the Corporate Service team for more details. Please note that prices stated in this brochure are subject to change and courses are subject to availability.

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