VODAFONE PROFILE 10 YEARS OF VODAFONE NEW ZEALAND

VODAFONE PROFILE 10 YEARS OF VODAFONE NEW ZEALAND Corporate Responsibility Report for the 2008 Financial Year 1 VODAFONE PROFILE 2 VODAFONE PRO...
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VODAFONE PROFILE

10 YEARS OF VODAFONE NEW ZEALAND

Corporate Responsibility Report for the 2008 Financial Year

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VODAFONE PROFILE

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VODAFONE PROFILE

Open

Economic

How does Vodafone operate in an open and accountable manner?

What is Vodafone doing for the New Zealand economy?

Social

Environmental

What impacts do Vodafone’s products and services have on my community?

What is Vodafone doing to protect the New Zealand environment?

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REPORT SCOPE

CEO INTRODUCTION

Welcome to Vodafone New Zealand’s fifth Corporate Responsibility Report, covering the year ended 31 March 2008. This report covers the local operations of Vodafone New Zealand. All targets and performance measures included in this report refer to our local performance. An electronic copy of this document, along with our previous Corporate Responsibility reports, is available online at: www.vodafone.com/responsibility

The Vodafone Group publishes an annual Corporate Responsibility Report and concise Corporate Responsibility Report, which cover Vodafone’s global operations. More information, along with Corporate Responsibility reports from other Vodafone operating companies around the world can be found at:

Contents CEO Introduction Vodafone Profile Corporate Responsibility Management Supply Chain Stakeholder Engagement Economic Impacts Social Impacts Employees Vodafone Foundation Health and our Technology Environment Responsible Network Deployment Assurance Statement Key Deadline On track / Achieved Ongoing Not Completed

www.vodafone.com/responsibility

About this report Our aim for this report is to provide a balanced account of Vodafone’s most material impacts on New Zealand – economic, environmental and social. The contents of the report were determined through a process of internal and external stakeholder engagement. This report has been independently assured as a full, balanced and accurate account of our performance by an independent auditor.

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New Zealand has changed greatly over the past ten years. In 1998 the country had only a limited GSM (Global System for Mobile) network, the standard now used by over 80 percent of the world’s mobiles. Vodafone purchased this network from Bell South in November 1998, and began the rollout of the country’s first national GSM network. This investment enabled New Zealanders to do what many other overseas mobile users took for granted – to roam around New Zealand, and the rest of the world, using the same mobile phone. Ten years later that same network is still standing, servicing over two million Vodafone customers. Over the past decade we have enhanced the network, and introduced 3G, to ensure New Zealanders have access to the latest technologies to keep pace with the rest of the world. Vodafone has achieved a number of firsts for the country, including TXT messaging, PXT messaging, video calling, the launch of the iPhone and pricing initiatives that have significantly reduced the cost of accessing mobile communications.

We also believe that we have an important role to play in building strong communities. Since its inception in 2002, the work of the Vodafone New Zealand Foundation has touched the lives of many New Zealanders in need. The Foundation is recognised as a leading partner of programmes to improve the lives of young people at risk. At Vodafone we see our tenth anniversary as a milestone. Over the past decade the integration of mobile phones and the internet into our everyday lives has transformed the way we live. With the evolution of mobile devices and our long term investment in our mobile network, the two technologies are converging fast. This is likely to have an even more profound impact on the way we live and do business in the decade ahead. Enjoy the report,

Russell Stanners Chief Executive Officer

We believe our leadership should extend beyond our products and services, to the broader impacts of telecommunications on New Zealand’s communities and its environment. We have demonstrated this leadership in our response to issues such as TXT bullying and the use of mobile phones while driving. This leadership also means supporting and promoting the positive application of telecommunications technologies to help address areas such as climate change, healthcare and education.

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Vodafone New Zealand Corporate Responsibility Report 2004–05

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