Virtual Applications

What we do …in 50 seconds

What we do

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1. Who Are We? Virtual Applications Development Center • Established in October 2008 in the General Department of Human Resources. • Vision: to be a leading technological center in developing virtual environments to aid the global security efforts. • Mission: is to improve our human resources and to raise awareness in various fields through the use of virtual environments. Simulating real-life incidents in virtual environments. • Goals: 1. To develop virtual applications to support the current teaching and training methods. 2. To develop video games for awareness programs. 3. To create 3D documentary movies to archive cases. Perform similar tasks to real-life incidents.

2. The Idea Idea (1998-1999) Car Chase Simulator Idea

Prototype 1

3rd Year Graduation Project

Multimedia Car Chase Simulator

Prototype 2

Evaluation Results

Way Forward

Multimedia Vs. VR (Technical Evaluation)

VR

VR Car Chase Simulator

University of Sheffield

• • • •

Realism/Immersion Reusability Development Time Flexibility & modification

• Better immersive interaction

Idea (1998-1999) R&D (2003-2008)

Literature Review

Evaluation

Implementat ion

Implementation & Knowledge Acquisition

Design

* Conducted in collaboration with the General Expansion(2009-2013) Department of Traffic & The General Department of Criminal Investigation, Dubai Police. 1 Publication: BinSubaih, A. (1999). ”An Investigation to compare the use of Multimedia and VR in building a virtual car chase simulator”, Master of Engineering with Honours in Software Engineering, University of Sheffield.

3. R&D (2003 -2008) R&D (2003-2008) Traffic Accident Investigation Virtual Environment Prototype 1 (2003-2004)

Idea

Evaluation Results (2004)

Collaborative Virtual Environment (Multiplayer)

PhD University of Sheffield

Learning Effectiveness

•

6 Traffic Accident Investigators • Not statistically significant

Prototype 2 (2005-2006)

Evaluation Results (2006)

Virtual Environment (Single Player)

Learning Effectiveness •

56 Traffic Accident Investigators • Statistically significant

Idea (1998-1999) R&D (2003-2008)

Literature Review Knowledge Acquisition

Evaluation

Each prototype Implement ation

Field Study Design

Implementation &

14 Refereed Publications Expansion(2009-2013)  - 2 Journals  - 9 Conferences  - 1 Book Chapter  - 1 Technical Report  - 1 PhD  - UK, USA, Spain, France, Jordan, Poland & Belgium.

4. Implementation (Planning) Implementation & Expansion (2009-2013) Admin

Feasibility Study

Feasibility Study

Jun 2008

Virtual Training Section

October 2008

Technology R&D

March 2009

Work started

April 2009

Virtual Training Center

December 2010

• 52-page report. • 5 year plan. • 3 virtual training projects (Crime Scene Investigation, Traffic Accidents Investigation, & Awareness project). • Detailed breakdown of HR, IT (software & hardware), and budget requirements.

HR: Team Formation

2008

2009

2010

2011

2012

Idea (1998-1999) R&D (2003-2008) Implementation & Expansion(2009-2013)

2013

4. Implementation (Standardization) Standardization Development Pipelines: Planned Vs. Actual Planned

Virtual Training Environments

Actual

Development Methodology Scrum Process (Plan-Do-Feedback-Improve)

Virtual Training Environments

Awareness Games

Awareness Games

“continuous improvement through small changes.” Kaizen Idea (1998-1999) R&D (2003-2008) Implementation & * Scrum helped with repeatability & quality by allowing us to maintain focus through Expansion(2009-2013) set guidelines and processes, and by improving staff productivity efficiency.

5. Replication Implementation & Expansion (2009-2013) Projects: Planned Vs. Actual Actual

Planned

Virtual Training

Virtual Training

Awareness Games

• Crime Scene Investigation • Traffic Accidents Investigation

• Crime Scene Investigation (CSI) • Traffic Accidents Investigation (TAI) • Traffic Fines • SWAT Mutliplayer 3D • SWAT Planning 2D • Body Language • Face Sketch 3D • Passengers Screening • Sniper Simulator • Explosives 2D (Prototype) • Airport Checkpoint 3D (Prototype)

• Badayer Racing • Knowledge City • ThemePark • UAE Racing • Camel Racing • Awafi (Prototype)

Awareness Games • Traffic Awareness

* Demand increased to more than 40 projects from 10 fields.

3D Films • 15 Films

Others • E-Books

R&D (2003-2008) Implementation & Expansion(2009-2013)

5. Replication(contd.) Implementation & Expansion (2009-2013) Projects: Actual (Virtual Training)

Traffic Accidents Investigation (TAI)

Face Sketch 3D

Crime Scenes Investigation (CSI)

Swat 3D (Implementation)

Body Language

Swat 2D (Planning)

* The implementation of the virtual training technology in Dubai Police started with TAI and then replicated to other fields such as crime scenes, SWAT, body language, and many other fields.

5. Replication(contd.) Implementation & Expansion (2009-2013) Projects: Actual (Virtual Training)

Traffic Fines

Passengers Screening

Explosives (Prototype)

Virtual Classroom

Sniper

E-Books

* The implementation of the virtual training technology in Dubai Police started with TAI and then replicated to many other fields.

6. Participation Sponsors

Public Sector Partners

Private Sector Partners

* For example, but not limited to

7. Benefits Implementation & Expansion (2009-2013) Projects: Results (Kirkpatrick’s Model & the tools used)

• Performance-based KPI (Onthe-job evaluation using control groups) • A committee is working on the monetary value

• Observations (transfer of knowledge, skills, and/or attitudes from training to on the job)

• Questionnaires • Interviews

Level 4 Results

Level 1 Reaction

Level 3 Behaviour

Level 2 Learning • Tests (pre & post)

* All the tangible, intangible, and financial detailed benefits & results are available if required.

International Civil Aviation Organization (ICAO) 2012 Annual report

7. Benefits (contd.)

“ASTC Dubai presented their newly developed and innovative computer-based learning tool, known as the Virtual Reality Training System. The system received recognition it terms of providing a rich, interactive, and engaging educational context, thus supporting experiential learning-by-doing. …”

‫ونوه سموه بالبرامج التدريبية واالفتراضية‬ ‫التي تطبقها شرطة دبي واصفا ً هذا األسلوب‬ ‫بالراقي واالحترافي الن التدريب االفتراضي‬ ‫قد يكون حقيقة على ارض الواقع ما يجعل من‬ ‫هذه البرامج تجربة ناجحة بكل المقاييس‬

Awareness Games

8. Awareness Games Implementation & Expansion (2009-2013) Awareness Games Project Scope: 3 Games

Development Cycle Questionnaires for students

Testing different games and prototypes on students

His Highness Lieutenant General Sheikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, ordered to develop electronic awareness games, as part of Khalifa Student Empowerment. These games work on smart devices such as iPad and on Social Networking sites such as Facebook.

Adding Psychologists & Scenario writers

Game Design

Testing games on students

Idea (1998-1999) Chopper Patrol

Badayer

City Adventure

R&D (2003-2008) Implementation & Expansion(2009-2013)

8. Awareness Games

Badayer Racing Get it now 

Theme Park

Knowledge City

Camel Racing

UAE Racing

8. Awareness Games (Badayer Racing Results – Example as of 12/11/2013) Total Installs Number #1 in UAE

722,119 In Less than 24hrs

Number #1 in iPad Educational Number #1 in iPhone Educational Number of times played Number of sessions played on 5/11/2013 Number of players who played on 5/11/2013

74 Countries 63 Countries 4.17 million 4,505 session 2,849 player

UAE Market

UAE Market Educational Apps

UAE Market All Games

UAE Market All Apps

* We reached #5 but don’t have the screen for it. Check App Store data.

US Market

#1

#1

#1

#1

#1

#6

#7

#11

#32

#52

9. Learning What Went Well & What Went Wrong S

Strengths • Team selection and formation. • Agile (Scrum methodology). • Development pipeline. • Technology adaptation. • Replication to different fields.

W

Weaknesses • Intellectual properties capital valuation. • Mobile testing due to the huge number of devices especially for Android. • Marketing: not easy to approach customers as a government entity.

O

Opportunities • Venturing into different fields. • Releasing commercial Free-ToPlay games to the public. • Increasing the intellectual properties capital. • Knowledge-transfer platform.

T

Threats/Risks • High demand for the use of this technology. • Managing expectation. • Middle management resistance.

Lesson Learnt The more emotionally invested in your product, the better the

user experience should be.

Do Differently Rely more on community supported technologies rather than proprietary technologies.

Unique – Significant - Different Unique • Lets you simulate scenarios that are almost impossible to do in field training.

Significant • Transformed learning in Dubai Police in many fields. • Part of the License in Law major in Dubai Police Academy • Special Weapons And Tactics (SWAT) KPI. • Used in training by many regional police forces. • United Nation Requested our products. • International Civil Aviation Organization (ICAO) recommended our products.

Different • Serious games are tailor-made to local law and crime patterns. • Awareness games are tailor-made to preserve the national identity. • Inspire & Engage. • More fun than traditional methods.

What sets us apart from others Pioneers

Awareness Delivery Method

First specialized in-house games development center in a police organization to develop serious games. First in the world to develop a simulation for Traffic accidents investigation. Transfer of Knowledge We have developed a platform for sharing knowledge as all the trainee data is saved and this is important for patterns analysis.

Innovative and engaging delivery methods for awareness messages to the community.

Partnership Our Emarati video games are developed in collaboration with more than 40 organizations and more than 1000 students from the UAE.

Technology-based Learning Cutting-edge technology adaptation to enhance learning methods and promote continuous learning in a public organization.

Tourism Our games are developed based on the UAE cities and highlight important landmarks.

Expertise

Variety of Topics

Our team of experts has wide range of experiences in building simulations and games for different target audiences and for a variety of fields. We’ve also started developing commercial custom made projects for external customers.

Our products cover all the 4 strategic goals of Dubai Police and range across 10 different security & awareness topics servicing most of the 20 general departments and all the 10 police stations and more than 7 other organizations and more than 30 schools.

724,815 Total Number of Users

* As of 12/11/2013

Better than all numbers & statistics The expressions on their faces speak volumes.

We grew up playing games raising other countries flags.

A player raising the UAE flag worth the effort

Virtual Applications

Thank You

Badayer Racing Results – Example as of 22/9/2013

10,302

22,412 8,807 27,964 23,917

10,400

32,227

12,745 15,871

89,632

89,632 10,117

174,999

‫النطاق الجغرافي للمستفيدين من الدورات في اإلمارات وقطر‬ ‫(حتى اكتوبر ‪)2013‬‬ ‫‪Qatar‬‬ ‫‪28‬‬

‫‪Sharjah‬‬

‫‪32‬‬

‫‪Dubai‬‬ ‫‪1567‬‬

‫‪33‬‬

‫‪MOI‬‬ ‫‪61‬‬

8. Awareness Games Implementation & Expansion (2009-2013) Awareness Games

Ministries and authorities involved Emirates Motor Sports Federation General Department of Traffic Department Dubai

Instructions of Sheikh Saif Bin Zayed

Instructions of His Excellency Lieutenant General Dahi Khalfan Tamim

Game Design Inputs

Scientific Committee Document

Educational Mentors (1000 Student)

Psychologists & Scenario writers

7. Benefits (contd.) Learning Impact (In the classroom & In the field) - Crime Scene Investigators example. In the Classroom (measured in virtual crime scenes based on real cases)

Performance increased by 32.8%

* Not the same groups as above.

In the Field (measured in real crime scenes during the investigation)

7. Benefits (contd.)

Projects: Intellectual Property Rights (14 Registered Programs)

Virtual Training (CSI & TAI)

Body Language Smart Application

Traffic Fines Training Smart Application

Airport Passengers Screening Smart Application

Airport Passengers Screening 3D Smart Application

Face Sketch3D

SWAT 2D

SWAT 3d

Explosives

Car Racing Smart Application

Badayer Racing Smart Application

Awafi Smart Application

Camel Racing Smart Application

Knowledge City Smart Application

Badayer Racing Story in the first few hours after the release in the UAE Market

#1 in less than 24hrs – about 15 hours