User s Guide. External Battery Pack Tool

User’s Guide External Battery Pack Tool Supported Operating Systems • The External Battery Pack (EBP) tool runs on on Microsoft® Windows™ operating ...
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User’s Guide

External Battery Pack Tool

Supported Operating Systems • The External Battery Pack (EBP) tool runs on on Microsoft® Windows™ operating systems (XP and newer)

Supported UPS Systems Please check your UPS Owner’s Manual or Owner’s Manual Addendum to determine if the UPS supports external battery pack software configuration. Another option is to run the application, as it will automatically discover the attached UPS and determine whether or not the attached UPS model supports external battery configuration.

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support Copyright © 2015 Tripp Lite. All rights reserved.

To Add External Battery Packs 1. Connect the UPS to a PC using a USB or serial communication cable. Notes: • If the UPS supports both USB and serial communication, choose only one communication cable to connect the UPS to a PC. • If PowerAlert software is running, close the program.

2. Open the zip file. 3. Run the setup.exe installation file. 4. Launch the application by going to c:\program files\TrippLite\External Battery Pack Tool directory and double click the ebpcfg.exe file. 5. Select to load the battery pack file from Tripp Lite’s website or use the bundled file located in the External Battery Pack Tool directory.

6. Click Next. 7. The application will either attempt to download the battery pack list or open a window to locally select the battery pack file.

8. Before proceeding, view the list of available battery packs. If the battery pack is listed, click the Next button.

If a battery pack is not listed, either click the back button and select the option to download the battery pack list from the Tripp Lite website or contact Tripp Lite Technical Support for assistance.

9. A discovery process will start to locate a supported UPS. If a supported UPS system cannot be found, the application will indicate as such once the discovery process is complete. If a UPS that is supported cannot be found, confirm the following: • The UPS and the computer is connected using a communication cable. • If the UPS/computer connection is made using USB, verify that the UPS appears in Windows Device Manager as a battery class device. • If PowerAlert software is running, close the program.

10. Click Next after the discover process is complete and the UPS is identified. 11. Select the battery quantity and type of battery packs connected to the UPS. The application allows for the configuration of up to three different types of battery packs and their respective quantities attached to a single UPS.

12. Click Next. 13. The application will update the UPS with the new battery pack information and provide validation that the data written to the UPS is correct.



Note: If an error appears while using a USB connection to configure the number of external battery packs connected, the data validation process failed. When this happens, run the configuration through the UPS serial port.

14. Click Done to close the application. 15. Restart the PowerAlert software, if necessary.

To Reset the UPS to No External Battery Packs Configuration 1. Connect the UPS to a PC using a USB or serial communication cable.

Note: If the UPS supports both USB and serial communication, choose only one communication cable to connect the UPS to a PC.

2. If PowerAlert software is running, close the program. 3. Uncompress and open the external battery pack tool setup program from the zip file. 4. Run the setup.exe installation file 5. Launch the application by going to c:\program files\TrippLite\External Battery Pack Tool directory and double click the ebpcfg.exe file. 6. Select to load the battery pack file from Tripp Lite’s website or use the bundled file located in the External Battery Pack Tool directory. 7. Click Next. 8. The application will either attempt to download the battery pack list or open a window to locally select the battery pack file. 9. Click Next to initiate a discovery process to locate a supported UPS. If a supported UPS system cannot be found, the application will indicate as such once the discovery process is complete. 10. Click Next. 11. Click Use Internal Batteries Only. 12. Click Next. 13. The application will update the UPS with the new battery pack information. 14. Click Done to close the application. 15. Restart the PowerAlert software, if necessary.

To Uninstall the External Battery Pack Tool 1. Go to Control Panel and click Remove.

Add/Remove Programs (or your OS version’s equivalent). Select the External Battery Pack Tool

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support 15-09-153 93-350A