USER GUIDE Product

Snow Integration Manager

Version

4.4

Release date

2015-08-06

Content

Prerequisites Installation Configuration Import provider settings

Document date

2015-08-06

CONTENT ABOUT THIS DOCUMENT .................................................................................................................................. 3 PREREQUISITES ................................................................................................................................................ 3 INSTALLATION .................................................................................................................................................. 4 CONFIGURATION .............................................................................................................................................. 7 GENERAL ............................................................................................................................................................... 7 INVENTORY FILE HANDLING ........................................................................................................................................ 8 CONNECTOR OPTIONS ............................................................................................................................................. 10 Connector specific options – Symantec Altiris 6/7 ........................................................................................ 11 Connector specific options – BMC Atrium Discovery and Dependency Mapping ......................................... 12 Connector specific options – Citrix XenServer ............................................................................................... 13 Connector specific options – Dell KACE 1000................................................................................................ 18 Connector specific options – FrontRange Discovery ..................................................................................... 19 Connector specific options – HP Discovery & Dependency Mapping Inventory ........................................... 20 Connector specific options – HP Server Automation .................................................................................... 21 Connector specific options – IBM Tivoli Asset Discovery for Distributed ...................................................... 22 Connector specific options – LANDesk .......................................................................................................... 23 Connector specific options – Microsoft Hyper-V........................................................................................... 24 Connector specific options – Microsoft SCCM 2007/2012 ............................................................................ 26 Connector specific options – Snow Inventory File Forwarder ....................................................................... 28 Connector specific options – Snow Inventory Oracle Scanner ...................................................................... 29 Connector specific options – Snow ServiceNow Connector .......................................................................... 30 Connector specific options – Snow Xml ........................................................................................................ 31 Connector specific options – VMware vSphere ............................................................................................ 32 LOGGING ............................................................................................................................................................. 33 IMPORT PROVIDER SETTINGS ......................................................................................................................... 33

Page 2 of 33

ABOUT THIS DOCUMENT This document describes how to install and configure Snow Integration Manager (formerly known as the Snow External Data Provider).

PREREQUISITES Very important! Read before beginning the installation. 

Verify that the server meets the system requirements for this product; see the document System Requirements for all Snow products, which is available for download at www.snowsoftware.com/int/download



For configuration of the Snow Integration Connectors, a user account with read-only access rights to the database or on the server is normally required. If additional access rights are required for a specific connector, these will be described in detail in the section of that particular connector.



Configuration of Snow third party inventory connector for IBM TAD4D requires that IBM Data Server Driver Package is installed on the server where the Snow Integration Manager is installed.



Download the latest version of Snow Integration Manager from ftp.snowsoftware.com.

Page 3 of 33

INSTALLATION Make sure that the requirements listed in System Requirements for all Snow products are fulfilled before continuing with the installation. 1. Uninstall any previous versions of Snow Integration Manager (or Snow External Data Provider) prior to the installation of Snow Integration Manager 4.4.

2. Double-click on the file SetupSIM.exe to begin the installation.

3. The Snow Integration Manager Setup Wizard is started.

4. Click Next to continue.

Page 4 of 33

5. Read and accept the terms of the End User License Agreement.

6. Click Next to continue.

7. Select destination folder and which connectors to install.

8. Click Next to continue.

9. Click Install to start the installation.

Page 5 of 33

10. The Snow Integration Manager is installed.

11. Click Finish to exit the Setup Wizard.

Page 6 of 33

CONFIGURATION To configure the Snow Integration Manager, open the Snow Integration Manager Properties which is located in the start menu under Snow Software/ Snow Integration Manager.

GENERAL Select global settings for Site id and aggregation scheduling. The global Site id setting can be overridden using the Site id setting in the connector specific options. NOTE:

The global setting for aggregation scheduling will affect all connectors. If connectors are to be scheduled separately, do not enable this setting.

1. In the Site id text box, enter the name provided by the Service Provider (SPE platforms only), or the default site name used in the Snow Inventory installation (Enterprise). 2. In the Scheduling section, schedule an aggregation interval (or disable it).

Page 7 of 33

INVENTORY FILE HANDLING Select method for handling of inventory data. 1. When Snow Inventory Server is running on the same server as the Snow Integration Manager, select the Save to local inventory server option and specify the incoming folder in the Inventory incoming file folder field. Example: C:\Program Files\Snow Software\Snow Inventory\Data\Incoming 2. When sending the inventory data to a remote server, select the Save to remote inventory server option (i.e. Snow Inventory Data Receiver) and enter the complete URL in the Url text box. Example: http://myserver.com To enter proxy settings, click Proxy. To activate the proxy functionality, enable the Use proxy option. In the Settings section, use the default proxy configured in Internet Explorer by enabling the Use default proxy option, or configure manual proxy settings in the text boxes below.

Page 8 of 33

3. In the Software filtering section, folder paths and file types which by default are excluded from/included in the inventory are listed. NOTE:

Software filtering is only applicable for the Microsoft SCCM 2007/2012 and LANDesk connectors.

Example: By default, all content of the folder _:\WINDOWS\*

will be excluded except for the folder _:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\*.

By default, only .exe and .dll file types will be included in the inventory, but more file types can be added. To remove a filter, select filter in the list and click Remove.

To create a new filter, click Add.

4. To exclude a folder, enter a path in the Filter text box and enable the Excluding option. Click Save.

5. To include a folder in an already excluded path, enter a path in the Filter text box and leave Excluding disabled (cleared). Click Save.

6. To include a new file extension, enter the extension in the Filter text and enable the Is extension option. Click Save.

Page 9 of 33

CONNECTOR OPTIONS 1. To add connectors, select connector in the Available connectors list and click Add >>. 2. To remove connectors from the Active connectors list, select connector and click