User Guide. iomanager 2.3. User Guide. English

User Guide ioManager 2.3 User Guide English  ioManager 2.3 User Guide  10.28.2010 ĞůůŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϭ...
Author: Laura Tate
6 downloads 3 Views 3MB Size
User Guide

ioManager 2.3 User Guide

English



ioManager 2.3 User Guide 

10.28.2010

ĞůůŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϭϬϬϬϭϲϱϵͺϬϬϬͺϰϭϬ͘ϭϰ͘ϮϬϬϵͮ ϭ





 

Copyright Notice The information contained in thhis document is subject to change without notice. Fusion-io MAKES NO WARRA ANTY OF ANY KIND WITH REGARD TO THIS T MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR RRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. Exxcept to MERCHANTABILITY AND F correct same after receipt of reaasonable notice, Fusion-io shall not be liable for errrors contained herein or for incidental and/or cconsequential damages in connection with the furrnishing, performance, or use of this mateerial. The information contained in thhis document is protected by copyright. © 2010 Fusion-io, Inc. All rightts reserved. Fusion-io, the Fusion-io logo annd ioDrive are registered trademarks of Fusion-io,, Inc. in the United States and other countriees. The names of other organizationns and products referenced herein are the trademaarks or service marks (as applicable) of their resspective owners. Unless otherwise stated herein, no n association with any other organization or pproduct referenced herein is intended or should bee inferred. Fusion-io 6350 South 3000 Eastt 6th Floor Salt Lake City, UT 84121 USA (801) 424-5500 Part Number D0001659-001_1 



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯ





Contents IoManager Introduction......................................................................................................................................................... 5 Operating System Support .......................................................................................................................................... 5 Software Installation ............................................................................................................................................................... 6 Windows ........................................................................................................................................................................ 6 Linux ............................................................................................................................................................................... 6 Startup and License Agreement .................................................................................................................................. 7 Fusion-io Device Management ............................................................................................................................................. 9 Device Report ............................................................................................................................................................... 9 Performance Report ................................................................................................................................................... 10 IoManager Interface Options ................................................................................................................................... 11 Detached Device after Install ................................................................................................................................... 12 Remote Console (Bare Mode) Feaature ................................................................................................................... 12 Navigating IoManager ................................................................................................................................................ 13 Device Tree ............................................................................................................................................................................ 14 Drive Status ................................................................................................................................................................. 16 Viewing Alerts ............................................................................................................................................................. 17 ioDrive Duos ............................................................................................................................................................... 19 Reserve Space and Device Health ........................................................................................................................... 20 Device Report Panel ............................................................................................................................................................. 21 Saving ioDrive Information ...................................................................................................................................... 22 Performance Monitoring ..................................................................................................................................................... 23 Performance Report ................................................................................................................................................... 23 Operations.............................................................................................................................................................................. 26 Update Firmware ........................................................................................................................................................ 26 Low-Level Format ...................................................................................................................................................... 32 Attach Device .............................................................................................................................................................. 36 ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯ





Detach Device ............................................................................................................................................................. 39 Enabling Page File Settings ....................................................................................................................................... 42 Fusion-powered Support ..................................................................................................................................................... 47 



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰ



IoManager Introduction ________________________________________________ ____________ Welcome to the IoManager administrator’s console for the ioDrive. This manual shows you how to use IoManager to maintain your ioDrive or ioDrive Duo at peak performance and troubleshoot any issues with the device.

Operating System Support IoManager runs on both Windows and Linux platforms. Visit http://ts.fujitsu.com/support/downloads.html for the latest list of supported systems. All operating systems must be 64-bit architecture to support the ioDrive.

Windows IoManager runs on the following versions of Windows:



Microsoft Windows XP Professional 64-Bit (with SP2 or higher)



Microsoft Windows 2003 Server 64-Bit (with SP2 or higher)



Microsoft Windows 2008 Server 64-Bit, all versions (with SP1 or higher)



Microsoft Windows Vista t 64-bit, all versions

Linux IoManager supports the following Linux distributions:



Red Hat Enterprise Linux 4, 5



SUSE Linux Enterprise Server (SLES) 10, 11



OpenSUSE 10.3, 11



Debian Etch, Debian Lenny, Debian Squeeze



Fedora Core 6, 8, 9, 10, 11, 12



Ubuntu 8.04, 8.10, 9.04



CentOS 4, 5

Software Installation ________________________________________________ ____________ The IoManager application downloads from http://ts.fujitsu.com/support/downloads.html as part of either the Windows Setup package or Linux IoManager .RPM or .DEB.

Windows The ioDrive Windows Setup program creates a shortcut for IoManager and can create a desktop icon at C:\Program Files\Fusionio\IoManager as part of the installation.

Linux The Linux version of IoManager is part of the packages downloaded with the ioDrive driver. You can also install the Linux IoManager separately: 1. Select your Linux distribution from http://ts.fujitsu.com/support/downloads.html. 2. Download the IoManager and supporting Java JRE packages: •

IoManager-gui-2.3.0.1686-1.1.noarch.rpm



IoManager-jre-2.3.0.1686-1.1.x86_64.rpm

or the .DEB files for Ubuntu/Debian: •

IoManager-gui_2.3.0.1686-1.1_all.deb



IoManager-jre_2.3.0.1686-1.1_amd64.deb

The actual filenames may vary. 3. Run the following command: $ sudo rpm –Uvh IoManager*.rpm

or for Ubuntu/Debian, run this command:

 $ sudo dpkg -i IoMan nager*.deb

All commands reequire administrator privileges. 4. Log in as “root” or use ssudo to run the install. This installs the application in /usr/bin along with the command-line utilities. Th he IoManager application also now appears in System/Administration.

Startup and License Aggreement Running IoManager reqquires administrator privileges. Log in as “root” or use sudo to run the utility. The IoManager startup screen iss shown below.

Figure 1—IoManager startup scrreen 

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϳ





The first time you run IoManagger, it displays the End User License Agreement (E EULA), as shown below.

Figure 2 - EULA 5. Click Accept to accept tthis agreement and continue to run IoManager. If you choose Decline, IoManager closes.



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϴ





Fusion-io Device Management ________________________________________________ ____________

The IoManager console providees a single point of management for all Fusion-io devices d installed on the computer. Theree are two tabs: Device Report and Performancee.

Figure 3—Console tabs

Device Report On the Device Report tab theree are two sections: •

The Device Tree on the left displays a list of the installed devices on the computer. At the top, the server namee and OS version are displayed.



The Device Report pan nel on the right displays details on one or more seelected devices. Drive capacities are repoorted in GiB, or gibibytes. One GiB is equal to 2300 bytes (1,073,741,824); one GB B is equal to 109 bytes (1,000,000,000).

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϵ





Figure 4—Device Report tab, wiith the Device Report Tree (left) and Device Repo ort Panel (right)

Performance Report When you click on the Performaance tab, IoManager draws a real-time graph of th he throughput of selected attached devices. Yoou can view Read and Write vs. Time, which measuures throughput in megabytes per seccond, or you can separate the data into two graph hs: Read (MB/sec) vs Time, and Write (M MB/sec) vs Time. The lower left corner of each window w shows how long the data has been capttured, in minutes and seconds. You can re-size thee window to gather more data.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϬ





Figure 5—Performance tab

IoManager Interface Options IoManager also includes severall options at the top of the screen, available in both h Device Report view and Performance view. These options help you manage your Fusio on-io device(s).

Figure 6—Menu bar he Device Tree. You can also display theese options by right-clicking any device listed in th

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϭ







Update Firmware—Uppgrades the firmware on the selected device(s).



Low Level Format—P Performs a low-level format to change the logical size s of the selected device(s). A low-leevel format is not the same as an OS file system forrmat. A lowmat should generally be performed only when reccommended by level form Fusion-ioo Customer Support, as the device should alreadyy come preformatteed.



Attach Device—Attachhes an ioDrive so that the operating system can in nteract with it. Works only on a detacheed device.



Detach Device—Detacches an ioDrive so you can perform a low-level fo ormat or upgrade the firmware. D Detach Device only works on an attached device.



Page File Settings—Enables or disables the use of the ioDrive as a pagee file device. Page Filee settings are the equivalent of settings on Linux.

Detached Device after Install A Fusion-io device may appear detached right after installation and the first time you run IoManager, as shown below. (Thhe connector line does not connect across to the device icon.)

Figure 7—Detached ioDrive port panel shows that the device has outdated firm mware. If this is Check to see if the Device Rep the case, you can go to the Updaate Firmware section in this guide to update the firm mware.

Remote Console (Baree Mode) Feature IoManager offers a less graphicss-intensive interface called Bare Mode, for use oveer remote consoles. Bare Mode conserves bandwidth and speeds up redraws of the console on remote desktops. To activate this Bare M Mode: 1. Click the Fusion icon in n the upper left corner of the menu bar. A drop-down menu appearss:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϮ





Figure 8—Bare Mode menu Mode. 2. Choose Enable Bare M To disable Bare Mode, click the same icon and choose Disable Bare Mode from the t drop-down menu.

Figure 9—Disabling Bare Mode

Navigating IoManager You can navigate IoManager usiing familiar keyboard controls: •

The Tab key moves thee focus between onscreen components.



The Enter key activates a selection.



The Scroll keys (Up Arrrow, Down Arrow, PgUp, PgDn, Ctrl-Home, Ctrl-End, C etc.) control the Device Rep port panel scrolling.



The Esc key closes dialoog boxes.



The Ctrl-A key combinaation selects all the available items in a list (such ass all the ioDrives in the Device T Tree).

To see the IoManager splash scrreen, which includes version and copyright inform mation, choose About IoManager from the IooManager menu. To exit IoManager, click the X iin the upper-right corner of the IoManager windo ow, or choose Exit from the IoManager menuu. 

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϯ





Deevice Tree ________________________________________________ ____________ w) displays a tree view of all installed Fusion-io devices on this The Device Tree (shown below computer.

Figure 10—Device Tree (Devicee Report tab)

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϰ





The computer is identified with its: •

Server Name



IP Address



Operating System and vversion (if known)

fied by name on a separate branch of the tree. (In Windows, W the Each installed ioDrive is identifi number in the name, such as thee “4” in fct4, is the location on the PCIe bus wheere you installed the device. You can also confirm this bus number using Device Manag ger. In Linux, the number represents the orderr in which you installed the devices—fct0 for thee first device, fct1 for the second, etc.) You can also find out more infoormation about each drive by hovering over it with h the mouse pointer in the Device Tree (Wiindows only). A tool tip appears, showing mount points, p how much free space is available, andd file system information:

Figure 11 - Device Tree tool tip

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϱ





Right-clicking on the Tool Tip bbrings up a context menu (shown in the followingg figure) that allows you to “Open in Exploreer,” opening a Windows Explorer window to that drive’s root directory (Windows only).

Drive Status The tree also shows the status oof each drive—attached, detached, which operation is in progress, or if an error conditionn exists. Drive Normal: When a drive iss attached to the operating system and available to o users, it appears connected to the Devicce Tree with a solid line. When an ioDrive is attacched, the Device Tree shows the device’ss ID, mount point, and free space, just below the device name. If the drive is mounted to multipple file system mount points, only the first one is shown in the Device Tree. The other mountt points and detailed file system information can be b seen by mousing over the device and waaiting for the Tool Tip (Windows only) to appear. All of this information appears in the Tooll Tip (unless there is an error on the device, in wh hich case the error is displayed instead).

Figure 12—Drive normal Drive Detached: When a drivee is not available to the operating system or users, the line from the Device Tree does not connnect to the drive. (This results from a Detach Devvice operation, or if the drive is not functioningg, or if the firmware is out of date.)

Figure 13—Drive detached Operation in Progress: The deevice shows an activity icon. A message in the Devvice Report panel indicates which operation is executing, the percent complete, and an estimaated time for completing the operation.

Figure 14—Operation in progresss

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϲ





The animated activity icoon does not appear in Bare Mode. Error Conditions: When condiitions require attention, IoManager indicates warn nings and errors in the Device Tree. Warnings aare indicated by a yellow triangle with an exclamattion point, while errors are indicated by a reed stop sign with an exclamation point. A message in the Device Report panel provides ttroubleshooting information for selected devices.

Figure 15 - Device Report—trouubleshooting information

Viewing Alerts IoManager shows alerts that havve been received by all the devices it is managing. Alerts are shown next to each ioDrive, as w well as being rolled up by host and group, with a summary s for all managed devices shown in thhe alerts tray at the bottom of the IoManager wind dow. To view a complete list of all alerts, choosee Show Alerts from the IoManager menu.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϳ





Figure 16—Show Alerts The Alerts window appears, dispplaying a list of current alerts for devices in this machine: m

Report tab Figure 17—Alerts pane, Device R To dismiss an alert, click the X nnext to it. To dismiss all alerts, click Clear All. To see the details of an alert, click it.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϴ





You can also see the details of aany particular ioDrive, including its alerts, by clickiing its icon in the tree.

ioDrive Duos The IoManager Device Tree also displays ioDrive Duos. The two ioMemory (ioD Dimm) modules in each ioDrive Duo apppear separately in the tree:

Figure 18—ioDrive Duo in Deviice Tree

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϭϵ





You can select and manage eachh module as you would a standalone ioDrive. (Forr example, highlighting two or more modulles would display their details as well.)

Reserve Space and Deevice Health The health of the device is deterrmined by the percentage of reserve space availablle. The reserve space decreases as NAND blockks are retired, with write operations tending to weear out blocks faster than reads do. An early warning message is sennt by the driver when the amount of reserve is closse to reaching the 10%-available threshold. If tthe reserve space decreases to 0% of its original siize, the device enters write-reduced mode (deggraded) in order to prolong the lifespan of the deviice. Sometime after the reserve space is depleteed, the device enters read-only mode; no further writes w to the device can be done. If crossed, tthese thresholds and their accompanying messagees should provide ample time for you to bback up and migrate data on the device. The diagram below illustrates thhe reserve space thresholds: ZĞĂĚͲŽŶůLJ ƚŚƌĞƐŚŽůĚ

tƌŝƚĞͲƌĞĞĚƵĐĞĚƚŚƌĞƐŚŽůĚ

ZĞƐĞƌǀĞ^ƉĂĐĞ

WĐƚŽĨƌĞƐĞƌǀĞĂǀĂŝůĂďůĞ͗ϬйϭϭϬй;ĂƌůLJǁĂƌŶŝŶŐͿϭϬϬй

Figure 19—Reserve space and peerformance thresholds



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϮϬ





Device Repport Panel ________________________________________________ ____________

The Device Report panel displays details on each ioDrive and ioDrive Duo ioDiimm module installed in this computer. To viiew information on one or more ioDrives: •

Click one of the ioDrivees in the Device Tree.



Hold the left mouse buttton down to select several devices in a row.



Use Ctrl-Click left mouuse button to select two or more separate devices.

The Device Report panel displays details about each device (individual devices may m vary in what fields they report due to haardware differences): •

Device Name—The num mber indicates the device’s Serial Number.



Status—Shows the statuus of the device. Normal status is Attached. Otherr status messages include detached, scanning data, stopped, or in an error condition.



Serial number



Driver version—Indicattes the ioDrive driver software version.



Firmware version



Manufacture date



Advertised Max Capacitty—Indicates this ioDrive’s largest size for user daata, under default formatting. This can be increased by using the Maximum Write Peerformance option during formattingg.



Formatted Capacity—Inndicates this ioDrive’s current size.



Formatted Sector Size— —Indicates this sector size of the current format.

The dialog also shows the assocciated PCIe bus details:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϭ







Address



Device ID



Vendor ID



Subsystem Device ID



Subsystem Vendor ID



Slot number



Reserve space—Percenttage of reserve space available (10% or less triggerrs writereduced mode; 0% trigggers read-only mode)

The following runtime statistics are provided: •

Current temperature, in degrees Centigrade



Lifetime physical read voolume (bytes read so far during the life of this devvice)



Lifetime physical write vvolume (bytes written so far during the life of this device)

Saving ioDrive Informaation You can save information from the selected ioDrive(s) by using the Copy feature: 1. Highlight one or more iooDrives in your Device Tree. Use the Shift or Ctrrl keys to select which drives you w wish to view. IoManager displays each drive’s info ormation in the Device Report panel as yyou select it. 2. Click in the Device Repoort panel to change the focus to that list. 3. Press Ctrl-A to select alll the device information. (Or highlight text with th he mouse cursor to choose a smalller piece of data.) 4. Press Ctrl-C to copy thee information. IoManager saves the contents of the Device Report panel to the Clipboard. You can then paste this information as needed into a report or other document. 

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϮϮ





Performance Monitoring M ________________________________________________ ____________

Performance Report When you click the Performancce tab, IoManager draws a real-time graph of the read and write performance of selected attacheed devices. Read and Write vs Time measures thro oughput in MB per second. The lower left corner of each wiindow shows how long the data has been captured d in minutes and seconds. Each drive has a color-coded circle to match its graph color. Also, you y can re-size the window to gather more dataa. The default view is Combined, w with two windows: •

Read and Write (MB/s) vs. Time



Reand and Write Operattions (IOPS, or I/O per second) vs. Time

The Combined view is showed bbelow:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϯ





Figure 20 - Performance graph oon the Performance tab; combined statistics To view performance data in sepparate windows, click the Separate View icon on the upper-right corner of the Performance winddow.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϰ





Figure 21 - Performance graphs, Separate Views option The Separate Views panel show ws four categories of performance for each selected d device: •

Read (MB/s) vs. Time



Write (MB/s) vs. Time



Read IOPS vs. Time



Write IOPS vs. Time

To switch back to Combined Viiew, click on the Combined View icon at the uppeer right of the Performance window. To select devices you want to m monitor, click on their images in the left panel. If performance p data is not available for a devicee—such as when the device is detached—IoManagger indicates that it isn’t available by displayinng blank performance graphs.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϱ





Operations O ________________________________________________ ____________

To manage one or more ioDrivees, •

Click on one of the ioDrrives in the Device Tree.



Hold the left mouse buttton down to select several devices at once.



Use Ctrl-Click left mouuse button to select two or more separate devices.

Update Firmware The Update Firmware operatioon lets you upgrade the ioDrive’s firmware. You should s upgrade the firmware if: •

IoManager presents a warning icon stating that the firmware is out of datee.



The Windows System E Event Log or Linux system log (typically in /var/llog/messages) reports a problem due too out-of-date firmware.



The ioDrive stops workiing.



You are instructed to doo so by company Customer Support. In most cases, if you upggrade the ioDrive firmware you must upgrade thee ioDrive driver as well. Most support isssues arise from mismatched firmware and drivers.. Only driver versions 1.2.4 and higheer, with their corresponding firmware versions, can n be upgraded to version 2.0.2. If your driver version is older than 1.2.4, it must be upgraaded to 1.2.4 before advancing to a drriver/firmware version later than that. Upgrading the firmwaree may take some time. Monitor the progress using IoManager. Back up the data on youur ioDrive(s) prior to performing the upgrade.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϲ



It is extremely important that the power not be turned off during a firmware upgrade, as this could cause device failure. If a UPS is not already in place, consider adding one to the system prior to performing a firmware upgrade. Interrupting an update while it is in progress can result in permanent damage to the device. Never use the Windows Task Manager to stop the update or kill the h process in Linux. (For this same reason, IoManager ignores all exit requests.) If the operation fails, it is critical that you restart this operation and complete it successfully before restarting the computer to prevent damage to the device. Important : To properly complete the firmware upgrade to the device, you need to perform a cold or warm boot of your system. IoManager advises you which action is required, giving one of the following messages: “ The firmware on the selected devices was successfully updated. Restart your computer for the update to take effect.” “ The firmware on the selected devices was successfully updated. Shut down your computer and restart for the update to take ef ffect.” To perform a firmware upgrade: 1. Download the ioDrive firmware upgrade file from http://ts.fujitsu.com/support/downloads.html and place it in a convenient directory. 2. Highlight the device(s) you want to upgrade in the Device Tree. 3. Click Update Firmware in the menu bar.



Figure 22—Select Firmware dialoog 4. Browse to the ioDrive fi firmware file using the dialog that appears. (The fille naming convention is ioDrive_version.fff (where version is the numerical version of the firmware). The default loocation for this file is in Program Files\companyy\Firmware (Windows) or in /usr/sshare//images (Linux). 5. Use the Browse button to navigate to the location of this file. IoManagerr shows the default directories, so unnless you have installed the firmware in a non-stan ndard location, the Select Firmware Fille dialog opens to the correct location. Once you have selected a file from a given folder, that folder is saved as the default place for the filee chooser to open next time you do a firmware update.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϴ





Figure 23—Select Firmw ware File dialog; browse to file 6. Double-click the desiredd firmware file to select it and display it in the con nfirmation dialog:

Figure 24—Select Firmw ware File dialog with selected file ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ Ϯϵ





7. Click Next to proceed. T The Confirm Update Firmware dialog appears.

Figure 25—Confirm Upddate Firmware dialog 8. Click Update. As the update occurs, a blue proogress bar is displayed for the selected device(s) in n the Device Report panel. This bar shows bboth the percentage as well as the estimated time remaining to complete the update. The task ppercentage is also dosplayed in the pie-chart icon for f the selected device.

Figure 26—Firmware update progress All three external LED iindicators on each selected ioDrive light up duringg the update process. Manager displays a dialog requesting you to restarrt to complete When the update completes, IoM the process, as shown in Figure 28. ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϬ





Figure 27—Firmware updates complete mware information now appears in the Device Rep port panel. 9. Click OK. The new firm 10. Completely power downn and restart the computer to ensure a full reset off the system and installation of the firrmware. The fiochdisk utility auutomatically runs after a firmware upgrade.

Firmware Already Updateed IoManager checks to see if the ffirmware update version is required for the selecteed device. If the update and the current firmw ware are the same, IoManager notifies you:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϭ





Figure 28—Confirm firmware uppdate—firmware already updated The dialog shows the same firm mware version number in the dialog as well as the message m that the selected device is “already upp to date.” IoManager also dims the Update button, as a firmware change in this case is nnot necessary. If you want to cancel the updatee, click the X at the upper right of the dialog to exxit. To select a different firmware uppdate file, click Back to return to the file selection n dialog.

Low-Level Format Your ioDrive comes pre-formattted, so generally it’s not necessary to use this optiion. However, you would use it if any of these situations arise: •

You need to re-format tthe drive to change its logical size to enhance writee performance.



Your application supporrts sector sizes larger than 512 bytes (the default), and you want to tune your device accoordingly. Larger sector sizes allow for more optimaal CPU/memory use, and the Maximum Capacity format option provides a larger format size when the sector sizee is increased.



You are instructed to doo so by company Customer Support.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϮ





IoManager performs a low-levell format that is different from a format performed by b an operating system using standard disk manaagement utilities. You do not need to perform a lo ow-level format to create an operating syystem-specific volume on the device. Formatting an ioDrive ddestroys any data still on the device. If you have no ot backed up data to another device, cchoose Cancel to abort the format. To format an ioDrive: 1. Select one or more ioDrrive(s) from the Device Tree. 2. Click Format Low-leveel. 3. Select the type of format you want to perform:

Figure 29—Format Settinngs dialog •

Maximum Capacity— —Creates the maximum possible capacity for user data d on the device, which is larger thhan the default Advertised Capacity. The tradeoffss are possible reductions in write speedds and device longevity. For more details, see Reseerve Space and Device Health earlier in thhis guide.



Advertised Capacity (ddefault)—This is the standard format found on a new n ioDrive. The drive will be formattted to its advertised size.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϯ







Improved Write Perforrmance—Formats the device for increased write performance at the cost of approximaately 30 percent capacity.



Maximum Write Perfo ormance—Formats the device for maximum writte performance at the cost of approximaately 50 percent capacity.

4. Choose an option and cllick Next. The Additional Options dialog appearss.

Figure 30—Format Settinngs dialog, Additional Options The default block size iss 512 bytes. If you need to change the default sector size, select check the Custom checkkbox and type a new sector size. 5. Click Next. IoManager lists your seleected device(s) to format, as well as the approximate capacity after formatting for eachh device.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϰ





Figure 31—Confirm Forrmat dialog 6. Click Format to perform m the format. At this point, IoManager autom matically detaches the selected device(s). It then displays a blue progress bar in the Device Rep port panel, showing both the percentage of completion and the estimated time remaining to com mplete the format.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϱ





Figure 32—Format progrress When the format completes, IoM Manager automatically re-attaches the newly-form matted ioDrive(s) for use by the operatiing system. Depending on your operating system, you may need to create a volume on the disk before you can store datta on it.

Attach Device The Attach Device operation ccreates a link so the ioDrive interacts with the opeerating system. In most cases, the operating system driver automatically attaches the installed ioD Drive(s) at boot time, so you only need to use Atttach Device when you manually detach an ioDriive (such as to perform a low-level format). The Device Tree shows attachedd ioDrive(s) as having a complete link between th he computer and the device.

Figure 33—Attached device (linkked) To attach a detached ioDrive annd allow the operating system to interact with the device: 1. Select one or more detacched ioDrive(s) in the tree. They appear with the open o link:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϲ





Figure 34—Detached deevice (not linked) 2. Click Attach Device in the menu bar. IoManager asks you to confirm thee attachment.

Figure 35—Confirm Attaach dialog If the selected drive is allready attached, the Attach button appears grayed d-out. 3. Click Attach to confirm m the operation. Attach Device connects the device. The Attach Device operation’s progreess bar also appears in the Device R Report panel indicating the percentage completed.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϳ





Figure 36—Device Attacch progress The device is now attached and available to the OS. Attach Device Fails If the Attach Device operation ffails, an error message appears.

Figure 37– Device Attach failuree Contact Customer Support if ann error occurs during the Attach Device operation n. Mixed Attached/Detached D Devices If you select a set of ioDrives too attach, some of which are attached and some aree detached, the Confirm Attach dialog displays a list of the drives and their status:

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϴ





Figure 38—Confirm Attach, mulltiple devices When you click Attach, IoManaager connects only detached devices (those markeed “Ready”).

Detach Device Detach Device disconnects youur ioDrive from the operating system. Once detacched, the device is not accessible to users or applications. (You need to use Attach Devicee to make it accessible.) You should only neeed to detach an ioDrive to perform a low-level forrmat or a firmware upgrade. To perform a detach: 1. Select one or more ioDrrive(s) from the Device Tree. (You can only detach attached devices.) Attached devicces appear with a complete link:

Figure 39—Attached drivve 2. Click Detach. IoManageer ask you to confirm this: ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϯϵ





Figure 40—Confirm Dettach dialog If you check thee Force Detach box, a warning message appears to o caution you that forcing a deetach while the drive is busy may result in data losss. 3. Click Detach. (If the selected device is already detached, the Detach button is grayed-out.) Detach Device proceeds to discconnect the device(s). It also shows a progress bar in the Device Report panel for each device as it detaches.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϬ





Figure 41—Detach progrress Use Attach to restore the operatting system access to the ioDrive.

Detach Fails If the Detach operation fails, ann error message appears.

Figure 42—Detach failure Refer to company Customer Suppport if an error occurs during the Detach operattion.



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϭ





Mixed Attached/Detached d Devices If you select a set of ioDrives too detach, some of which are attached and some aree detached, the Confirm Detach dialog displays a list of the drives and their status:

Figure 43—Confirm Detach diallog When you click Detach, IoMannager proceeds to disconnect only the attached devvices (those marked “Ready”).

Enabling Page File Setttings You can enable or disable an ioD Drive device as a page file space. Page File supporrt is disabled by default for all devices. To enable page file space for a ddevice, 1. Click Page File Setting gs on the Menu bar. The Choose Page File Settings dialog opens with the Enable P Page File Support button selected.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϮ





Figure 44—Choose Pagee File Settings dialog 2. Click Next. The Confirrm Page File Settings dialog opens, showing RA AM alerts for the devices.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϯ





Figure 45—Confirm Pagge File Settings dialog (for Enable) Be sure you havee enough available RAM (at least 4582 MB) to enaable page files 3. Click Enable. 4. When prompted to restaart the system, read the page file guidelines in dialo og and click OK.

ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϰ





Figure 46—Restart prom mpt, with page file guidelines To disable page file for a device, 1. Click Page File Setting gs on the Menu bar. The Choose Page File Settiings dialog opens. 2. Select Disable Page File Settings and click Next. The Confirm Page File Settings S dialog appears. 3. When prompted to restaart the system, click OK.



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϱ





Figure 47—Confirm Pagge File Settings dialog (for Disable)



ŝŽDĂŶĂŐĞƌhƐĞƌ'ƵŝĚĞϮ͘ϯϬϬϬϬϭϲϱϵͺϬϬϭͺϭϭϬ͘Ϯϴ͘ϮϬϭϬͮ ϰϲ



Fusion Powered Support We offer ioDrive Customer Support by phone, e-mail and on the Web.

Telephone Support For customer support phone numbers, please refer to the Fujitsu Technology Solutions service desk at http://ts.fujitsu.com/support/servicedesk.html.

E-Mail Please use the contact form at http://ts.fujitsu.com/support/contact/contact.html.

Web Go online to download the latest ioDrive guides, driver and support packages at http://ts.fujitsu.com/support/downloads.html. Select your PRIMERGY server and operating system to find all supported drivers.

ioManager User Guide 2.3 | D0001659_001_1

__________________47 | ___