University Dining Facilities Master Plan

University Dining Facilities Master Plan 2009 A plan for dining facilities improvements for the NC State campus to be implemented as part of the Stu...
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University Dining Facilities Master Plan

2009

A plan for dining facilities improvements for the NC State campus to be implemented as part of the Student Life Master Plan. Last Updated October 1, 2009

University Dining Facilities Master Plan

2009

Statement of Purpose University Dining was established in 1982 to meet the dietary and nutritional needs of NC State’s students, faculty, and staff. Since that time, it has grown to include three allyou-can-eat dining halls, brand-name quick-service restaurant concepts, coffee shops, cafes, concessions, vending, convenience stores, and a catering operation that serves both the Main and Centennial Campus, the Jane S. McKimmon Center, and Carter-Finley Stadium. University Dining’s growth and progress has been driven solely by revenue derived from the sale of its products and services through retail transactions and meal plans and our ability to cultivate and maintain successful, prudent operations. We have financed our own expansions and upgrades throughout the years, while continuously improving the quality and variety of our offerings. As we near our 27th year of operation, however, we face facility expansion and improvement needs that will require new thinking, new directions, and new funding models. Many of our locations are showing signs of age and suffer from overcrowding due to facility designs intended for smaller student populations of the past. 2008 was marked by all-time high enrollment in our meal plan programs and gross sales across our locations, and we expect this trend will continue with University enrollment growth, which is expected to reach as high as 40,000 by the year 2017. Overall Goal for Facilities University Dining’s facilities range from very good to poor condition, depending on recent construction or renovation. Our desire is to ensure that all of our facilities are: 1) 2) 3) 4) 5) 6)

Appropriately sized for the level of demand Clean and well maintained Designed to support efficient customer service Up to date, reflecting current dining experience standards Code compliant Sustainable in operation.

Influences Impacting Planning When evaluating expansion and improvement projects, University Dining considered four key issues: 1) 2) 3) 4)

Growth of student enrollment Expansion of Centennial Campus Aging of existing facilities Trends in food service 2

University Dining Facilities Master Plan

2009

The development of a Student Life Master Plan provides an opportunity to coordinate the expansion and improvement of campus food service facilities within an overall strategy for facilities supporting the campus experience for our students. This document should serve as a tool to present projects for inclusion in this planning initiative and gather broad support for these initiatives. While the total of projects for the Student Life Master Plan may take two or more decades to achieve, University Dining believes prioritizing dining facility improvements in the early stages of the plan will accomplish much towards the overarching goal of improving student life on campus. Dining facility improvements positively impact all students and would be universally supported. This document contain current best estimates of cost and timeline, but these should not be considered as fact.

Tentative Project Timeline Project

Beginning Date

Completion Date

May 2008 May 2009 June 2009 July 2009

September 2009 June 2009 October 2009 August 2009

Port City Java – Terry Hospital Atrium Food Court

October 2008 April 2010

January 2010 August 2010

Alliance Retail Center–Cent Campus

August 2010

August 2011

Talley Student Center Fountain Dining Hall (phased) Hunt Library Coffee Shop

2011 May 2010 January 2011

2013 June 2012 December 2012

May 2013

August 2013

January 2017 January 2017

December 2017 December 2017

Port City Java – Park Shops Bragaw C-Store McKimmon Center Café Tunnel Inn C-Store

Clark Dining Hall Plant Sciences Food Service Oval Marketplace

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University Dining Facilities Master Plan

2009

Master Plan Projects – Phase I Alliance Retail Center—Centennial Campus New Construction Estimated Cost: Open 2011 10,200 square feet

$3,317,017

University Dining currently serves Centennial Campus with two Port City Java Cafes and two convenience stores located in the Engineering and Textile Schools. To meet growing demand for food service in this part of campus, University Dining has been invited to participate in development of a 300-seat, food court-style eatery within the new Alliance Center, with completion anticipated in 2011. The concept for this food service location would be an a la carte food court, with multiple options, emphasizing fresh and healthy foods available for dining in or take out. Fresh soup, salad, and sandwiches, augmented with a grab-n-go center, a fresh Asian concept, and a full breakfast option would be available. Outdoor seating is also desired. We hope to design the space to be flexible in use, allowing us to utilize the dining room area for catering service on evenings or weekends when the restaurants are closed. This new unit would serve the expanding needs of Centennial Campus and is recommended in the Centennial Campus Food Service Study conducted by Envision Strategies in April 2008. Construction of this facility will require a partnership with the Centennial Endowment, Craig Davis Properties, and the University Bookstores. The project start window for the Alliance Retail Center is tied to the construction of the Alliance Center office space, which requires 50% pre-lease of space before construction begins. Recent discussions for funding the project center around the Centennial Endowment building or purchasing the building, then leasing the space back to the tenants. This may eliminate the need to consider debt service for this project and list annual lease payments for the facility in budget projections. No lease estimates have been given at this point.

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University Dining Facilities Master Plan

2009

Alliance Center

Site of Alliance Retail Center

Alliance Retail Center Artists Concept

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University Dining Facilities Master Plan

2009

Atrium Food Court—Central Campus Renovation Estimated Cost: Open 2010

$3,500,000- $4,00,000

The Atrium Food Court, located on the lower level of D.H. Hill Library, is perhaps the most popular dining location on campus. With its convenient proximity to central campus classroom and study space, students are converging here in growing numbers each year, creating traffic volumes that the space was not designed to accommodate. In 2008, University Dining contracted J.Davis Architects to redesign the Atrium patio and create a feasibility study for an Atrium renovation project. At that time, the firm surveyed the student population regarding their desires for an improved Atrium Food Court. In 2009, University Dining established an official construction project and underwent the process to select an architectural firm and food-service designer. After an extensive selection process, we selected Moser, Mayer & Phoenix Architects, PA and The Baker Group (hospitality planning and design) to plan and design the project. Both groups have extensive experience in college and institutional food service, including Georgetown University, University of Pennsylvania, and the University of California, San Francisco, to name a few. Renovation of this 16,000-square-foot space during Summer 2010 will: Improve traffic flow as well as our ability to serve students quickly Provide a more open, comfortable, contemporary environment Maximize seating capacity Offer a carefully selected mix of food offerings that have broad appeal and meet the traffic/demand requirements, ie. Chick-fil-A, grab-n-go, pizza, Asian, wraps and salads Provide better access to the North Campus Bookstore by relocating it to the front of the building where it will have its own exterior entrance. Have renovated restrooms University Dining plans to expand the hours of operation for the Atrium into the evening, creating new opportunities for dining on campus late night. University Dining will invest in the food-service equipment and upfit of the space, with construction funding support from the Rally for Talley student fee.

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University Dining Facilities Master Plan

2009

View of Atrium Entrance

View of Renovated Atrium Serving Area 7

University Dining Facilities Master Plan

2009

Floor plan of Renovated Atrium Food Court

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University Dining Facilities Master Plan

2009

Talley Student Center Food Court Construction Replacement Food Service in new addition cost:

Unknown

Open 2013 Planning for the Student Life Master Plan proposes construction of an addition to Talley Student Center that would include new food service space. This plan proposes 25,500 square feet of space, about 4,000 square feet more than the existing food service space. The cost of such construction is unknown at this time, as the design of the building has not begun. If the determination is made to build a new addition to Talley Student Center to house food service functions, the existing food service space should remain operational until completion of the new facilities. The existing food service space then could be renovated for other purposes. New food services might include an organic foods shop, quick-service branded outlets like Chick-fil-A and Taco Bell, or a coffee shop. Any design for a building addition that contains new food services should include plans to maintain visibility and easy access from all sides, access for deliveries and waste removal, and the ability to operate the space in harmony with other building functions. Funding for significant renovations to Talley Student Center is being planned as a mix of student debt service fee and up-fit costs funded by University Dining. The preliminary estimate is $4 million.

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University Dining Facilities Master Plan

2009

Fountain Dining Hall Renovation Cost: $1,400,000 Complete Summer 2012 Fountain Dining Hall has undergone regular upkeep and improvements to serving areas and dining rooms, but the HVAC system and much of the kitchen cooking and refrigeration equipment, including the chiller and compressors, needs to be replaced. The air-handling units and controls system are in good condition. The kitchen equipment upgrade would include replacing the walk-in cooler and freezer units, as well as out-ofdate ovens, fryers, grills, etc.

Clark Dining Hall Renovation Cost: $250,000 Complete Summer 2013 Clark Dining Hall needs expanded food storage facilities to support the number of customers served at this location. This project would include adding frozen-food and dry-good storage, as well as constructing a covered food receiving area.

McKimmon Center Café Renovation Cost: $150,000 Open Summer 2009 Work is underway to remodel the McKimmon Corner Café to meet the current needs of the facility, including modernizing the menu, food service equipment, and service area. This project will be a partnership between University Dining and the McKimmon Center.

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University Dining Facilities Master Plan

2009

Port City Java – Park Shops New Construction Cost: $300,000 Open Fall 2009 - COMPLETE Construction is underway for a new Port City Java location in the Park Shops Building on main campus. This will be the fifth of six planned coffee shop/café units for the campus, bringing food service to an underserved part of the campus.

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University Dining Facilities Master Plan

2009

Port City Java – Randall Terry Veterinary Hospital New Construction Estimated Cost: $300,000 Open Spring 2010 Construction is underway for a new Port City Java location in the Randall Terry Veterinary Hospital, located on the Centennial Biomedical Campus. This will be the last of six planned coffee shop/café units for the campus, bringing a branded eatery to this growing biomedical campus.

Port City Java – Randall Terry Veterinary Hospital

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University Dining Facilities Master Plan

2009

Example of Port City Java Service Counter

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University Dining Facilities Master Plan

2009

Bragaw C-Store Renovation Cost: $130,000 Open Fall 2009 = COMPLETE Preliminary planning is underway to initiate an informal project to remodel the Bragaw Convenience Store, updating the fixtures, finishes, and equipment to fit the new campus convenience-store model implemented at Wolf Village and Honors Commons.

C-Store Design Standard from Wolf Village

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University Dining Facilities Master Plan

2009

Tunnel C-Store Renovation Cost: $100,000 Open Fall 2009 - COMPLETE Preliminary planning is underway to initiate an informal project to remodel the Tunnel Inn Convenience Store, updating the fixtures, finishes, and equipment to fit the new campus convenience-store model implemented at Wolf Village and Honors Commons.

C-Store Design Standard from Honors Commons

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University Dining Facilities Master Plan

2009

Master Plan Projects – Phase II Future Centennial Campus Food Service New Construction Cost: $7,747,238 Open 2011-2017 In 2008, University Dining retained Envision Strategies to assess food service needs on Centennial Campus. Their scope was to project food service demand through 2017 and recommend food service facilities needed to meet that demand, with menu concept, facility size and location, and estimated construction costs for each facility. The Executive Summary of that report is included below. The entire 56 page report is available from University Dining upon request.

Centennial Campus Foodservice Study Executive Summary The planning and placement of dining venues on the Centennial campus is essentially finding the balance between the very strong desire among its stakeholders for more amenities on this part of campus with the need for these venues to operate as selfsupporting business entities. This plan is the result of a collaborative planning effort led by Envision Strategies, with significant contributions and guidance provided by NC State’s Office of the Architect, Student Affairs, Centennial Campus Development, and University Dining.

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University Dining Facilities Master Plan

2009

The current Centennial Campus population consists of a diverse mix of University community members (students, faculty and staff), and corporate/government tenants totaling approximately 7,700. The growth projections are significant, however, with the campus population expected to reach 11,000 by 2011 and then to 18,000 by 2017. While the campus will also be home to mixed-use developments, such as a hotel and golf course, the majority of the population needing dining services will be located in the portion north of Lake Raleigh, which is therefore the scope of this study. Having developed overall demand projections and studied several alternative development scenarios, the work group endorsed the following mix of existing and new dining venues for Centennial Campus: Opened by 2011 • Centennial Café: A new 230-seat, 9,200 NSF retail dining venue containing three food concepts to be located on the N4 site. This may be developed as a freestanding food facility, positioned and sized to draw from occupants from both the corporate/government offices as well as the University population. •

In response to this, the existing Centennial Lunch Market would be phased out and the Shuttle Inn would be closed.

Opened by 2017 • Oval Marketplace: A new 370-seat, 13,500 NSF residential dining venue containing four food concepts. This would be developed within the new student residences planned for opening in 2012; the service format (all-you-care-to-eat) and menu would be targeted to residential students, but the venue would be open to all members of the Centennial Campus community. •

In response to this, the Periodic Table in Engineering I would be closed.



Centennial Campus Library: A new coffee bar with a small café seating area (27 seats) 990 NSF in size. This would open with the Library in 2014.



Plant Sciences: With the opening of this building in 2015, a new food shop and coffee bar offering a limited menu is recommended. 2,600 NSF in size with seating for 82.

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