UniCredit Management Consultancy
UniCredit Management Consultancy Head Office: Via Santa Margherita, 12, Milan - Italy Munich Branch: Am Tucherpark, 16, Munich - Germany Vienna Branch: Lassallestrasse, 5, Vienna - Austria E-mail:
[email protected] http://www.unicredit.it
March 2011
Our Commitment is Our Strength
We are strongly committed to attain our mission, by leveraging the unique combination of deep knowledge of the Group and first-class consultancy experience.
Welcome to UniCredit Management Consultancy: shared aspirations, tangible solutions.
UniCredit Management Consultancy
«T
he first and maybe biggest step towards achieving a goal is already done when committing to it.
It is a powerful notion which leads to successful execution, let the goal be serving our clients or working together with our colleagues.
I am proud to work in an environment where commitment comes naturally!
Timea Consultant
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Contents
UniCredit Management Consultancy
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Our Mission and Values
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Our Positioning
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Our Projects
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Our Work Environment
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Our People
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What Makes Us Different
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UniCredit - At a Glance
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UniCredit Management Consultancy - Contents
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UniCredit Management Consultancy
About us
UniCredit Management Consultancy is a strategic Unit set up in 2007. Due to its strategic relevance, the Unit has been positioned as a direct report of the UniCredit Chief Operating Officer, Mr. Paolo Fiorentino. The Unit is part of the Holding Company and aims to create a centre of excellence for strategic consulting and talent management at the service of all UniCredit Divisions.
Average age Women 1
4
321 45%1
As of 1st March 2011
UniCredit Management Consultancy - About us
EMPLOYEES BY BACKGROUND (%) A melting pot from UniCredit world, leading consultancy firms and top universities
EMPLOYEES: 67 coming from
9 different Countries1 BRANCHES: 31 Milan, Munich, Vienna UniCredit Management Consultancy - About us
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Our Mission and Values
Our Mission and Values Our mission is to support the Group’s growth by becoming the preferred strategic and management consulting choice for the bank, while attracting and developing talents of UniCredit. UniCredit Management Consultancy is governed by its core principles deeply rooted in UniCredit values:
Within UniCredit Management Consultancy, corporate values rule day by day decisions as well as long term strategy. Living these values allows the team to be an independent, trustful partner, able to provide high quality consultancy services on delicate, complex, cross divisional key projects. 6
UniCredit Management Consultancy - Our Mission and Values
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The opportunity to work on challenging projects in small teams, working in close contact with talented, young and experienced colleagues with different backgrounds, frequently refreshing project topic and team members, definitely has a positive impact on the working environment and on the relations between colleagues.
You can be sure that in the office there will always be somebody to support you, to have a dinner with, to go sailing together and to become friends, who knows, maybe for all your lifetime. Francesca Consultant
Indeed, in order to keep this work-life balance any socializing activities are warmly welcomed by the peers regardless of hierarchy.
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UniCredit Management Consultancy - Our Mission and Values
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Our Positioning
Our Service Range UniCredit Management Consultancy provides consultancy services to the Group in four major areas: strategy, organizational issues, process redesign and program management, by leveraging on best practices within the Group. Business strategies and market positioning Strategic positioning of Units in the relevant market; market entry/growth strategies for Business Units
Organizational design and process optimization Realization of divisionalization across the Group; segmentation according to Group target business model; global business line activation; reorganization enforcing Group model. Redesign of processes to realize efficiencies and to ensure effectiveness
Service range
Definition of structures and models for supporting business strategies at Group and Business Unit level
Business architectures and corporate modeling
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UniCredit Management Consultancy - Our Service Range
Design and management of transformation programs for pre- and post-closing; integration management in specific business and operational Units Change management
Barbara Engagement Manager
«I
t’s really incredible to work with such a pool of charismatic and talented people, really smart and with and never ending energy and commitment to the work and to the clients.
I really get energy from my job! I have the daily opportunity to face with the team members extraordinary job challenges, to reinforce my project mindset, to increase my capabilities and especially to train my brain continuously!
I really appreciate the opportunity to have a great and daily exposure to Group Senior Management, to learn their strategic way of thinking and receive suggestions on how to move from execution to Group strategy.
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UniCredit Management Consultancy - Our Service Range
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Our Projects
Daily challenges from all the business areas and countries UniCredit Management Consultancy has already successfully completed a number of highly relevant projects within UniCredit. Since 2007 we developed projects in several countries: Italy, Germany and Austria as well as Poland, Turkey, Russia, Hungary, Slovakia, Romania, Bulgaria, Croatia, Ukraine and Czech Republic. The Unit has been serving the three Strategic Business Areas (Retail, Corporate, Investment Banking & Private Banking and Global Banking Services) of the Group; six Competence Lines out of seven (Organization, Chief Financial Officer - CFO, Credit Risk Officer - CRO, Audit, Legal & Compliance and Human Resources) and the unit named “CEE Divisionalization program” which coordinates the activities referred to the Divisionalization of the CEE countries. We completed projects in the following fields: Business / revenues development: projects aimed at at increasing banking services revenues, margins and profitability from final customers (example: Launch the non –profit bank of Retail Italy Division, Revenue boost project for Corporate clients in CEE countries, GTB products opportunity mapping…) Strategy redefinition: group wide strategically relevant initiatives, touching different topics, such as the Group Corporate Governance, the Group organizational model, the service model (example: Group Corporate Governance Program, Set Up of Internal Integrated System…) Process redesign: projects focused on the (re)design of core banking processes, significantly impacting how excellent the bank or a function is perceived by the relevant stakeholders such as the internal / external customers, the regulators, the shareholders…(example: CEE credit enhancement, Conflict of Interest – process design, Decision making process…) Project management: activities, typically supervising strategically relevant initiatives characterized by a width scope and / or a high degree of complexity (example: Unicredit-Capitalia integration, CIB restructuring…)
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UniCredit Management Consultancy - Our Projects
«E
very new project is about helping improve Unicredit through many forms – financial, risk control, strategic focus, etc.
But what else?
Every project is an opportunity to develop and nurture younger team members through coaching, imparting knowledge, and teaching new skills so that they evolve into leading business professionals within the Group.
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Eric Senior Engagement Manager
UniCredit Management Consultancy - Our Projects
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Our Work Environment
Diverse, multicultural, dynamic In UniCredit Management Consultancy you will find a real consulting environment within one of the world’s leading banking Groups.
Key projects
Career options
UniCredit Management Consultancy involved in the most important change management projects of the Bank
Internal (within the Unit): explosive growth even through the financial crisis; prove track record of promotons through the ranks External (within the Group): high exposure to Consultants gain high the Group Top Management; transfer to exposure in all projects positions within the Bank actively encouraged; smooth transition to the rest of the Group Our Work Stimulating work Diversity Environment Unequivocally, the most international environment bank headquartered in Italy, one of the High cooperation and Continuous most international consulting teamwork experience learning Strong partnership with Different ages, On the job learning our clients professional through core background, No commercial projects of the Bank education; pressure Investment in development 45% women; through mentoring and ~10 nationalities coaching programs 100 hours per year of training Preferred entry point for talent programs within the Group
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UniCredit Management Consultancy - Our Work Environment
«T
alent development and double career opportunities are key factors for a personal bright future.
Thanks to strong investments in talent development activities and to the possibility to be part of multi-sector and international projects, UniCredit Management Consultancy gives the opportunity to increase knowledge of banking business and enhance personal leadership attitude.
In addition to this, UniCredit Management Consultancy
Federico Consultant
high exposure to the Group top management and to its strong relationships with internal clients represent a great position to embark into a new managerial career challenge within a truly European banking Group!
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UniCredit Management Consultancy - Our Work Environment
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Our People
UniCredit Management Consultancy Top Line The team is led by Laura Penna, a UniCredit Senior Executive with extended external consulting experience. The Principal Office, formed by senior managers with a former and extended experience as partners of worldwide leading consulting firms, ensures clear supervision and direction on the project portfolio. The principals act as coaches for the team and point of reference for key clients.
Laura Penna Laura holds a degree in Economics from Bocconi University in Milan. After 10 years as consultant at Accenture Strategic Services, she moved to UniCredit as Head of Group Planning & Control. In 2007 she has been appointed Head of UniCredit Management Consultancy.
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Gaspare Amico
Roberto Lazzari
Gaspare holds a Degree in business management from Bocconi University. He started his career in 1998 in Paribas Corporate Banking and Private Equity. In 2000 he joined McKinsey & Co. In 2005 he moved to Morgan Stanley. In 2007 he re-joined McKinsey and in 2009 he was elected Partner. Since 2011: Principal of UMC
Roberto holds a degree in Nuclear Engineering from Politecnico of Milan. He completed roughly 20 years experience at Accenture, of which 7 as Partner. Since 2007 he joined UniCredit Management Consultancy as Principal.
UniCredit Management Consultancy - Our People
UniCredit Management Consultancy Top Line
Florian Forst
Isabel Garcia Leiva
Florian holds a PhD in Company Law from Munich University. Before joining UniCredit Management Consultancy, he worked 7 years at McKinsey & Co., of which 2 as Associate Principal. Florian is a Principal of UniCredit Management Consultancy since 2007.
MBA at MIT Sloan School of Management Over 10 years of which 5 at Value Partners Management Consulting (from associate to Engagement Manager) In UMC since 2008
Massimiliano Gianotti
Gianluca Longhi
Massimiliano holds a MSC in Management Engineering at Politecnico of Milan. He worked for 14 years in consulting, of which 8 spent at BCG (Principal since 2005), leading projects on Financial Services and Consumer Goods Industries. He joined UniCredit Management Consultancy in 2008
Gianluca holds a degree in Management Engineering at Politecnico of Milan. He started working in 1998 for Morgan Stanley and then he passed the last 7 years at McKinsey & Co. up to Associate Principal. He joined UniCredit Management Consultancy in 2008.
UniCredit Management Consultancy - Our People
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Our People
Management Consultant Team The Management Consultant Team is settled on 5 career levels, depending on seniority.
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UniCredit Management Consultancy - Our People
Management Consultant Team The Team is dedicated to the core activity of strategic consulting. The team goal is to support UniCredit divisions, by offering a suite of consulting services ranging from strategy redefinition and process-redesign to PMO.
UniCredit Management Consultancy - Our People
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Our People
Management Consultant Team
Marella holds a degree in Economics of International Institutions from Bocconi University in Milan. She worked 3 years as senior analyst in M&A at Lazard & Co. Investment Bank. Marella joined UniCredit Management Consultancy since 2009.
“UniCredit Management Consultancy offers a unique learning opportunity through continuous training throughout all your career path; helping you to build and balance analytical and personal skills.One of the most appealing aspects, however, is definitely the people: smart, driven and pleasant to work with a range of different backgrounds, expertise and experiences.”
Marella - Business Analyst “Working in UniCredit Management Consultancy means not only being a spectator of the Group change but also a contributor to it, being free and encouraged to proactively bring new ideas on the table.”
Roberta - Consultant
Marek holds a Master in Finance and Banking with specialization in Banking Analyses from Warsaw School of Economics. Before joining UniCredit Management Consultancy in 2008, he worked 3,5 years for Bank BPH SA, first as Investor Relations Specialist, then as Area Manager.
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UniCredit Management Consultancy - Our People
Roberta holds a MSc in General Management at Bocconi University in Milan. She joined UniCredit Management Consultancy in 2008, after 1 year as junior associate at ASI Consulting.
“ UniCredit Management Consultancy is a perfect polygon where you could master the skills of how to embrace diversity at workplace. Once somebody asked me to tell some basics about myself, simply ‘What do you do for living’. And even I was puzzled by the answer: ‘I come from Poland, I live in Italy, I work in Turkey Marek - Consultant under German Principal and I speak English now. Mhm?”
Management Consultant Team
“I found a really young and friendly working environment, in which I have the opportunity to highly increase my knowledge of the business and my interpersonal skills, thanks to the strategic projects performed by the Unit and the strong experience and commitment of the colleagues working with me.”
Michele holds a Degree in Industrial and Management Engineering from University of Parma. Before joining UniCredit Management Consultancy in 2008, he worked as Business Analyst at Accenture Michele - Consultant Management Consulting.
Francesca holds an MBA from SDA Bocconi of Milan. She started working in 1999 as Fixed Income Sales in Goldman Sachs International. In 2005 she joined McKinsey & Co. where she worked for 4 years. Francesca joined UniCredit Management Consultancy in 2009.
“I like consulting: it allows you to be exposed to different topics and people”
Francesca - Senior Engagement Manager
UniCredit Management Consultancy - Our People
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Laura Staff
«C
ontinuous knowledge exchange and strong collaboration between staff people, top managers and consultants are deep-rooted in UniCredit Management Consultancy culture.
This approach not only gives me the everyday opportunity to learn - even when I’m not directly involved in the strategic activities - but it also allows me to support the team in a more effective way!
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The Staff Team is composed of 7 people. They supports UniCredit Management Consultancy internal processes such as knowledge sharing and ecollaboration; communication and event management; HR management; training and coaching; planning & control; research. They also support the Top Line as well as the Management Consultant Team on a daily basis
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UniCredit Management Consultancy - Our People
What Makes Us Different
Key differentiating points of being the in-house management consultancy arm of UniCredit
Internal knowledge of the Group
Independence
Partnership and confidentiality
Deep understanding of client needs based on direct experience of UniCredit environment
Unit’s positioning focused on key professional competence, no need for acquiring marginal projects at any cost
Complete sharing of customer values and goals
Strong capability to ensure actionable recommendations
Total professional independence, thank to the absence of commercial pressure
High leverage on strongly rooted people network to build consensus
Full commitment on Group relevant results Continuous focus on knowledge sharing and transfer across Group’s Divisions
Unbiased opinion driven by real Group needs and goals
UniCredit Management Consultancy strives to create a long lasting partnership with its clients, based on performance improvement, reliable service and innovative business solutions.
UniCredit Management Consultancy - What makes us different
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UniCredit - at a Glance
UniCredit gains a competitive edge through its extensive European reach, robust business model and a corporate culture based on shared values. By leveraging these key elements, UniCredit strives to turn profit into value for its stakeholders. With approximately 10,000 branches and more than 162,000 employees in 22 countries, UniCredit has one of the largest banking networks in Europe.
Consequently, the Group benefits from its large customer base and market diversification. UniCredit broad reach enhances its ability to build strong customer relationships. These advantages allow the Group to achieve one of the region’s highest market shares. UniCredit is building a European bank that combines a single brand identity with deep local roots everywhere it operates. The Group steady growth speaks to UniCredit’s strategy and future potential.
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UniCredit - At a Glance
UniCredit - At a Glance
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