Tuesday 27 November to Thursday 29 November 2012 Madinat Jumeirah, Dubai, UAE Thank you for registering for the GPCA 7th Annual Forum. Please find below all the information you will need in advance of your stay. Venue: Madinat Jumeirah PO Box 75157 Dubai UAE Tel: +971 4 366 8888 Fax: +971 4 366 7788 Website: Madinat Jumeirah For the location of the venue please click on the link provided. Location details and map The Forum sessions will be held in the Madinat Arena within the Convention Centre at the Madinat resort. The exhibition, lunches and all refreshment breaks will be also be in the Covention Centre. The Welcome and Gala dinners will be held at the Events Arena which is outside the Jumeirah Beach hotel. Hotel accommodation: Please note there are no more rooms available at the Madinat Jumeirah resort at the GPCA rate. We have managed to secure some rooms at the Jumeirah Zabeel Saray Hotel from November 26th to 30th 2012 (4 nights) at a rate of AED 1,500++ for deluxe room per room per night. This rate is inclusive of breakfast for single occupancy. To book please email [email protected] with your requirements and quote “GPCA Conference”. Please note this hotel is not on the Madinat resort but there are shuttle buses provided by the hotel, please ask at check in for more details. Mobile Phone App: New for 2012 you can download the GPCA Annual Forum app from the App Store or the Google Play (formally Android Market) by searching for GPCA. For all other web enabled devices please enter this link on your device http://customers2.eventgenie.com/gpcaforum2012/

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Registration: Registration will open at 09.00 on Tuesday 27 November 2012 and the optional preconference seminar will start at 14:00. Delegates will also be able to register from 08.00 on Wednesday 28 November 2012 with the main conference programme starting at 09.00. Registration will take place in the pre-function area of the Madinat Area in the conference centre. You will be sent a bar code shortly before the event, please bring this with you, either printed or on a smart phone, to speed up your registration experience. When you register onsite you will receive your badge and a delegate bag containing the conference agenda and venue information. For security reasons you will be required to wear your badge at all times and will be not be allowed access to the conference centre or any other event activites such as dinners, without your badge. Please note: It may be necessary for reasons beyond the control of the organisers to alter the venue and content, or the timing of the programme. Payment: Payment may be made by credit card at the time of booking or by invoice if requested and agreed by us. Payment is required before the event, if your invoice has not been paid before the event you will be asked to pay at the Registration Desk before you can enter the event. Payment must also be made in full for cancellations made within 31 days of the event date. If you are paying by cheque or bank transfer for your delegate fee, we would be grateful if you would quote both your invoice and account number (see invoice). Please fax proof of your bank transfer to the conference office on +44(0) 20 8652 3482 or email: [email protected] Visas: Nationals of the following countries do not require visas to enter the UAE: Andorra, Australia, Austria, Belgium, Brunei, Canada, Denmark, Finland, France, Germany, Greece, Holland, Hong Kong, Iceland, Ireland, Italy, Japan, Liechtenstein, Malaysia, Monaco, New Zealand, Norway, Portugal, San Marino, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States of America, and Vatican. For more information regarding visa regulations please visit Dubai, Department of Tourism and Commerce Marketing at www.dubaitourism.ae If you do require a visa most hotels will facilitate the visa application process for you. When making your hotel reservation, please indicate that you need a visa and the hotel will contact you. It is recommended that you apply for your visa as early as possible and at least 31 days before the conference.

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Please note: You must be registered for The 7th Annual GPCA Forum and registration paid in full to request your visa.

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Cancellation Policy: All cancellations must be made in writing to: Jill Raine 7th GPCA Annual Forum Registration Desk 6th Floor High Rise, Quadrant House The Quadrant Sutton SM2 5AS UK Tel: +44 (0) 20 8652 3233 Fax: +44 (0) 20 8652 3482 E-mail: [email protected] You may cancel one or more delegate place on your booking at any time. If your cancellation is more than 31 days before the event date we will at your option accept a substitute at no extra cost (please see substitute section below) or refund 75% of the applicable delegate fee. If your cancellation is less than 31 days before the event date a substitute will be accepted but no refund will be given. Failure to attend the event counts as a cancellation. Substitutions: If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by fax +44 (0) 20 8652 3482 or e-mail [email protected] with the name, job title, e-mail address & telephone number of both the registered and substitute delegate. Please also advise if the substitute delegate has any special dietary or access requirements. Insurance: Delegates are advised to take out appropriate travel insurance. We accept no responsibility for travel, accommodation or other expenses incurred as a consequence of cancellation or postponement of the event. We accept no liability for any other loss, including incidental or consequential loss, in excess of the amount paid for the booking. Dress Code: Dress code for the seminar is business attire, business casual or national dress. Special requirements: If you have not notified us of any special requirements on your registration form, e.g. dietary needs please e-mail [email protected] We regret we cannot guarantee to provide for your needs unless we are notified in advance of the conference.

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Registration enquiries: For registration enquiries, please contact Jill Raine on: Tel: +44 (0) 20 8652 3233 Fax: +44 (0) 20 8652 3482 Email: [email protected] General enquiries: For general enquiries please contact Cheryl Smith on: Tel: +44 (0) 20 8652 8393 Fax: +44 (0) 20 8652 3482 E-mail: [email protected] We look forward to welcoming you to The 7th Annual GPCA Forum.

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