Trust the team who knows Europe

2011

FedEx Drop-off Locations FedEx World Service Centers Selangor • 17, Jalan TSB 8, Taman Industri Sungai Buloh, 47000 Kota Damansara, Selangor Darul Ehsan. • 25, Jalan Delima 1/3, Subang Hi-Tech Industrial Park, Batu 3, 40000 Shah Alam, Selangor Darul Ehsan. • 801B, Level 8, Tower B, Uptown 5, 5, Jalan SS21/39, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan. • Lot F1-01, KLAS Cargo Complex A, KL International Airport, 64000 Selangor Darul Ehsan. Kuala Lumpur • The Weld Shopping Centre, LG-01A, Lower Ground Floor, No. 76, Jalan Raja Chulan, 50200 Kuala Lumpur. Penang • Wisma Penang, Lintang Bayan Lepas 1, Bayan Lepas Industrial Zone, Phase 4, 11900 Bayan Lepas, Penang. • Block A, MAB Cargo Complex, Penang International Airport, No. 1, Jalan Batu Maung, 11900 Bayan Lepas, Penang. Ipoh • No.18, Persiaran Perindustrian Silibin 2, Kawasan Perindustrian Silibin, 30100 Ipoh, Perak. Johor • PLO 120, Jalan Persiaran Cyber 5, Senai Industrial Estate III, 81400 Senai, Johor.

Import Clearance Hotline Kuala Lumpur Penang

fedex.com/my Customer Service Hotline 1800 88 6363

Cert no. SCS-COC-003429

(03) 8778 1888 (04) 643 8822

1 2 •2 0 1 0

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1 New Year’s Day (All states except Johor, Kedah, Kelantan, Perlis & Terengganu) 11 Hol Day of Almarhum Sultan Iskandar Johor

14 Yang di-Pertuan Besar Negeri Sembilan's Birthday 16 Birthday of Sultan Kedah

20 Thaipusam (Kuala Lumpur, Putrajaya, Johor, Negeri Sembilan, Perak, Penang & Selangor)

Rely on FedEx for a fast and efficient service to Europe. We have the world’s largest express delivery network, with more than 660 aircraft, 40,000 vehicles and 140,000 dedicated employees. You can rest assured that your shipment will receive prompt, careful handling and will arrive in good condition.

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3-4 Chinese New Year

15 Prophet Muhammad’s Birthday

1 Federal Territory Day (Kuala Lumpur, Labuan & Putrajaya)

Our wide-bodied aircraft connect our Asia Pacific hub in Guangzhou, China directly to our European hub in Paris. This enables us to offer you the speed and reliability that has made FedEx the worldwide leader in express transportation.

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4 Anniversary of Installation of Sultan of Terengganu

30–31 Birthday of Sultan Kelantan

If you have a less urgent delivery to Europe or elsewhere in the world, you can save money by using our FedEx International Economy® service. This option gives you the quality service you expect from FedEx at an economical price. Call our Customer Service team and start saving now.

4 APRIL S UN

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15 Declaration of Malacca as a Historical City

19 Birthday of Sultan Perak

22 Good Friday (Sabah & Sarawak)

Our European hub at Charles de Gaulle Airport in Paris can sort 61,500 packages and documents per hour with 24-hour customs availability. If you want your packages sent to Europe fast, use the team you can trust.

5 MAY

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Federal Holiday States Holiday

1 Labour Day

17 Wesak Day

7 Hol Day of Pahang

17 Birthday of Raja Perlis

30–31 Harvest Festival (Labuan & Sabah)

Do you have an urgent delivery to Europe? Use FedEx International Priority® for time-definite delivery, typically in 1-3 business days.

6 JUNE S UN

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4 Agong’s Birthday 1–2 Dayak Festival, Gawai (Sarawak)

29 Israk & Mikraj (Kedah, Negeri Sembilan & Perlis)

FedEx speaks your language … our online tracking system offers email notification in different languages such as French, German and Spanish to suit your European clients’ needs.

7 JULY S UN

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States Holiday

7 Penang World Heritage City Day

9 Penang Governor’s Birthday

20 Birthday of Sultan Terengganu

At FedEx we’re trying to lessen any impact we make on the environment. We’re using recycled packaging, solar-powered facilities and electric vehicles so we deliver on conservation.

8 AUGUST S UN

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Federal Holiday States Holiday

30–31 Hari Raya Puasa

31 National Day

1 Awal Ramadan (Johor, Kedah & Melaka)

17 Nuzul Al-Quran (Kelantan, Pahang, Perak, Perlis, Penang, Selangor & Terengganu)

Our couriers have expert local knowledge. They are committed to going above and beyond the call of duty to ensure your packages are delivered safely.

9 SEPTEMBER S UN

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Federal Holiday States Holiday

16 Malaysia Day 10 Sarawak Governor’s Birthday

Our Import One service allows you to settle inbound shipments in one currency. So whether your client is from Britain or Germany, you can pay the invoice in your local currency. Call our Customer Service Team for details.

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Federal Holiday States Holiday

26 Deepavali (All states except Labuan & Sarawak) 1 Sabah Governor’s Birthday

8 Malacca Governor’s Birthday

24 Birthday of Sultan Pahang

Whether you are shipping to Cologne or Paris, our Rates and Transit Time function at fedex.com will tell you how much your delivery will cost and how long it will take.

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6 Hari Raya Qurban

27 Awal Muharram

7 Hari Raya Qurban – 2nd Day (Kedah, Kelantan, Perlis & Terenggganu)

22 Birthday of Sultan Johor

Our Third Party Consignee Pay option lets you ship directly from your manufacturer in Asia to your buyer in Europe without revealing the commercial value of the goods. Call our Customer Service Team to find out more.

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25 Christmas Day 11 Birthday of Sultan Selangor

In keeping with our environmental commitment, our hub in Cologne is the first solar-powered FedEx hub outside the U.S. It uses 16,000 square meters of panels to generate 800,000Kw hours of electricity a year – enough to meet the power demands of 230 three-person households.

2011 Australia

Japan

Jan 3 Jan 26 Apr 22 Apr 25 Apr 26 Jun 13 Oct 3 Dec 26 Dec 27

Jan 1 Jan 10 Feb 11 Mar 21 Apr 29 May 3 May 4 May 5 Jul 18 Sep 19 Sep 23 Oct 10 Nov 3 Nov 23 Dec 23

New Year’s Day Australia Day Good Friday ANZAC Day Easter Monday Queen’s Birthday Labour Day Christmas Day Boxing Day

China Jan 1 Feb 2 Feb 3 Feb 4 Apr 5 May 1 Jun 6 Sep 12 Oct 1-3

The first day of January Lunar New Year’s Eve Lunar New Year’s Day The second day of Lunar New Year Tomb-sweeping Day Labour Day Dragon Boat Festival Mid-autumn Festival National Day

Hong Kong Jan 1 Feb 3 Feb 4 Feb 5 Apr 5 Apr 22 Apr 23 Apr 25 May 2 May 10 Jun 6 Jul 1 Sep 13 Oct 1 Oct 5 Dec 26 Dec 27

The first day of January Lunar New Year's Day The second day of the Lunar New Year The third day of the Lunar New Year Ching Ming Festival Good Friday The day following Good Friday Easter Monday The day following Labour Day The Buddha’s Birthday Tuen Ng Festival Hong Kong Special Administrative Region Establishment Day The day following Chinese Mid-Autumn Festival National Day Chung Yeung Festival The first weekday after Christmas Day The second weekday after Christmas Day

Indonesia Jan 1 Feb 3 Feb 15 Mar 5 Apr 22 May 17 Jun 2 Jun 29 Aug 17 Aug 30-31 Nov 6 Nov 27 Dec 25

New Year Chinese New Year Maulid of Prophet Mohammad SAW Seclusion Day Good Friday Vesak Day Ascention day of Jesus Christ Isra Miraj Independence Day Idul Fitri Idul Adha Islamic New Year Christmas Day

New Year’s Day Coming of Age Day National Foundation Day Vernal Equinox Day Showa-no-hi Constitution Memorial Day Greenery Day Children's Day Marine Day Respect-for-the-Aged Day Autumnal Equinox Day Health & Sports Day Culture Day Labor Thanksgiving Day The Emperor’s Birthday

Macau Jan 1 Feb 2 Feb 3 Feb 4 Feb 5 Apr 5 Apr 22 Apr 23 May 1 May 2 May 10 Jun 6 Sep 13 Oct 1 Oct 2 Oct 3

Oct 5 Nov 2 Dec 8 Dec 20 Dec 22 Dec 24 Dec 25 Dec 26

New Year’s Day Lunar New Year's Eve (Afternoon) Lunar New Year's Day The second day of the Lunar New Year The third day of the Lunar New Year Cheng Ming Festival Good Friday The Day before Easter Labor Day The first working day after Labor Day The Buddha’s Birthday Tung Ng Festival The Day following Chong Chao Festival National Day of the People’s Republic of China The Day following National Day of the People’s Republic of China The first working day after The Day following National Day of the People’s Republic of China Chong Yeung Festival All Soul’s Day Feast of Immaculate Conception Maca S.A.R. Establishment Day Winter Solstice Christmas Eve Christmas Day The first working day after Christmas Day

Malaysia Feb 3-4 Feb 15 May 1 May 17 Jun 4 Aug 30-31 Aug 31 Sep 16 Oct 26 Nov 6 Nov 27 Dec 25

Chinese New Year Prophet Muhammad’s Birthday Labour Day Wesak Day Agong’s Birthday Hari Raya Puasa National Day Malaysia Day Deepavali Hari Raya Qurban Awal Muharram Christmas Day

All dates given here are correct at the time of printing. Some holidays are subject to changes.

New Zealand

Taiwan

Jan 3 Jan 4 Feb 6 Apr 22 Apr 25 Apr 25 Jun 6 Oct 24 Dec 26 Dec 27

Jan 1 Feb 2-4 Feb 28 Apr 4 Apr 5 Jun 6 Sep 12 Oct 10

New Year's Day Day after New Year's Day Waitangi Day Good Friday Easter Monday ANZAC Day Queen’s Birthday Labour Day Boxing Day Christmas Day

Philippines

Thailand

Jan 1 Feb 3 Feb 25 Apr 11 Apr 21 Apr 22 Apr 24 May 2 Jun 13 Aug 22 Aug 29 Nov 1 Nov 2 Nov 28 Dec 25 Dec 26 Dec 31

Jan 3

New Year’s Day Chinese New Year People Power Day Araw ng Kagitingan Maundy Thursday Good Friday Easter Sunday Labour Day Independence Day Ninoy Aquino Day National Heroes’ Day All Saints Day All Souls Day Bonifacio Day Christmas Day Rizal Day Last Day of the Year

New Year’s Day Chinese New Year Peace Memorial Day Children's Day Tomb-Sweeping Festival Dragon Boat Festival Mid-Autumn Festival National Day

New Year’s Day (Substitution Day for Jan 1) Feb 18 Makha Bucha Day Apr 6 Chakri Day Apr 13-15 Songkran Festival May 2 Labour Day (Substitution Day for May 1) May 5 Coronation Day May 17 Wisakha Bucha Day Jul 15 Asarnha Bucha Day Aug 12 H.M. the Queen’s Birthday Oct 24 Chulalongkorn Day (Substitution Day for Oct 23) Dec 5 H.M. the King’s Birthday Dec 12 Constitution Day (Substitution Day for Dec 10)

Singapore Jan 1 Feb 3-4 Apr 22 May 1-2 May 17 Aug 9 Aug 30 Oct 26 Nov 6-7 Dec 25-26

New Year’s Day Chinese New Year Good Friday Labour Day Vesak Day National Day Hari Raya Puasa Deepavali Hari Raya Haji Christmas Day

United States of America Jan 1 Jan 17 Feb 21 May 30 Jul 4 Sep 5 Oct 10 Nov 11 Nov 24 Dec 26

New Year’s Day Birthday of Martin Luther King, Jr. Washington’s Birthday Memorial Day Independence Day Labour Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

South Korea Jan 1 Feb 3 Feb 2-4 Mar 1 May 5 May 10 Jun 6 Aug 15 Sep 12 Sep 11-13 Oct 3 Dec 25

New Year’s Day Lunar New Year’s Day Lunar New Year’s Holiday Independence Movement Day Children's Day Buddha's Birthday Memorial Day Independence Day Thanksgiving Day Thanksgiving Day Holiday National Foundation Day Christmas Day

Vietnam Jan 1 Feb 2 Feb 3 Feb 4 Feb 5 Apr 12 Apr 30 May 1 Sep 2

New Year's Day Lunar New Year’s Eve Lunar New Year’s Day The second day of the Lunar New Year The third day of the Lunar New Year King Hung's Death Anniversary Day Independence Day Labour Day National Day

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