Training Plan Personal Effectiveness Training

Training proposal

A training plan for your organisation What is the purpose of the training? The purpose of the training is to initiate a process of rapid improvement by means of achieving a shared understanding of the correct principles of personal effectiveness. What is the reason for the training? Personal effectiveness is a measure of how efficiently you achieve your goals. Personal effectiveness is not one thing, it is a set of related skills and abilities, that you can develop over time. These related skills are in addition to any special-skills you have pertaining to your particular product or service. Personal effectiveness skills are those that are required irrespective of where you work. These skills are:  Setting and achieving valuable goals.  Clear and accurate communication.  Proper planning and prioritisation, (time management).  Handling difficult people and conflict.  Self-management, (self-confidence, self-control, self-motivation).  Personal effectiveness of others. You need your people to be thinking about how they can develop their personal effectiveness skills so that they are able to get the best performance from themselves and the whole team. As a result of the turbulent changes that are likely to occur in the future, there is currently a need to provide some good in-house training, so that you will be better equipped to achieve your stated aims for this year and beyond. How many people are doing the training? Numbers of staff to be trained: When will the training take place? TBC Where is the training location? In-house What is the basic premise of the course? Please read the following page:

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Training proposal

All leader-managers need to develop the following six abilities:

1. A sense of clear purpose The ability to create a clear and distinct goal, and commit to it for long enough to attain it. 2. Excellent communication skills; accurate language The ability to accurately explain your ideas to others, in such a way that they will understand you, agree with you and will act in accordance with your ideas. 3. Rational, logical planning skills The ability to analyse the facts and formulate detailed, written plans of action that will achieve the goal in the most efficient manner possible. 4. Rational conflict The ability to guide and harmonise the various personalities in the team, so that they are more able to synchronize their actions and be more likely to reinforce and complement each other. 5. Inspire and motivate yourself (personal management) The ability to maintain a positive mental state of optimism and realistic selfconfidence, especially during the tough times 6. Inspire and motivate other people (leadership qualities) The ability to inspire the positive emotions of self-belief, desire and self-confidence in all the other members of the team, especially during difficult times. An Effective person is one who has these abilities developed to a high degree.

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Training proposal

The Two Day Personal effectiveness training Personal Effectiveness Training - Day One - AM We need to answer this question: How do you get the best from yourself and others? You need to get the best performance from other people. But the only way to do that is to first, get the best performance from yourself. How can you get the best performance from yourself? Develop the key skills of personal effectiveness.

The six key skills of personal effectiveness 1. Setting realistic goals 2. To clearly and accurately communicate your message 3. To be able to write good plans 4. To handle conflict assertively but fairly and calmly 5. To self-inspire and develop self confidence 6. To inspire confidence and motivation in others around you The first principle of personal effectiveness: Goal Setting Decide your "direction of travel". You must know what it is that you want. Set your goals. Decide how you wish to be perceived by others at work, and then resolve to act accordingly. Set your short term goals, which will get you moving in the right direction, today

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Training proposal

Second principle of personal effectiveness: Clear communication There is a need for accurate language. You need to know:  How to think, speak and write more clearly  How to explain exactly what it is that you mean  How you can get the true meaning from those people who are having trouble explaining their ideas to you  How to distinguish between "proper critical thinking" and "improper complaining"  How to avoid rookie mistakes such as the misuse use of humour  Have a sense of humour, but don't act the clown Practical exercises for the delegates to learn skills

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Training proposal

Personal Effectiveness Training - Day One - PM Conflict Management Training Upset and conflict is bound to happen, because people don't share the same ideas. Conflict is inevitable. And conflict can be beneficial. But conflict can be destructive if it is mismanaged. Conflict can be constructive ONLY IF it is well managed. How can you well manage conflict situations? Proper conflict management requires that you:  Let them save face. Don't make your criticism sound like an insult  Use factual language, not emotive language. Make your criticism sound like help  Give them the way out: Ask them to change their behaviour. Suggest the solution  Be clear about what you want. Be clear about the solution that would best resolve the problem  Separate reasons from excuses. Reasons are good. Excuses are no good  Know when to give ground, and to stand firm  Give ground to people who give your good reasons  Stand firm to those people who give you only excuses  Use your body language correctly  Use your voice tone to be assertive, but not aggressive  Practice exercises and notes Practical exercises for the delegates to learn skills

Action Planning

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Training proposal

Personal Effectiveness Training - Day Two - AM Time Planning and Personal management Time management is the art of doing, at any given moment, the most valuable thing. Ask yourself this question: "What is the best (most valuable) use of my time, right now?"

Use the concepts of: "Urgency: Deadline pressure" and "Importance: value" are key indicators. Distinguish between being "busy", and being "productive". Recognise that your dreaded enemy is: the BUSY but NON productive day Having too many busy but non-productive days means that you are working hard, but not making much progress

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Training proposal

Ask yourself: Who wastes my time? Who and what causes me to be busy; but not productive The three time wasters 1. Other people that you work with 2. Yourself on a bad day - Your bad habits and errors 3. Poor systems How to delegate your lower value tasks? Delegation is good for 1. Training and developing others 2. Sharing the load 3. Getting the job done How to prioritise Prioritisation is the art of doing things in the right order, put things in order of value. How to make accurate decisions? Don't dither- Decide! How to handle interruptions Interruptions break your concentration and steal your time. Apply the Pareto principle: The 80/20 rule to interruptions. 80% of the value of the interruption will be in 20% what they actually say. Problem solving Mental mapping of your problems so as to find their causes and solutions - it is important to think on paper.

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Training proposal

Personal Effectiveness - Day Two - PM You are profoundly affected by how you feel: If you feel strong, then you work well. If you feel weak, then you don't work well Question: How can you make yourself feel strong, even when the situation is bad? You need to create your own Self-confidence, selfmotivation and personal initiative You need to know how to create and sustain a positive mental attitude How your attitude is self-fulfilling Your attitude is the sum total of your thoughts, feelings and beliefs about any issue. Your attitudes are important because they affect how you act, in any situation. You need to create and sustain a "Positive mental attitude". Question: What exactly constitutes a "positive attitude" and how do you get one? Manage your thoughts and you will manage your feelings Manage your thoughts and you will manage your language. When the demands are high: Manage your own conversation Don't allow yourself to say anything! Edit out some of the complaining and fear, from your own speech patterns Manage their negative conversation Don't listen to anything. Stand guard at the doors of your mind! How to sustain your energy Energy and vitality are a part of your routine Operate according to the EDISON success formula The Edison formula is a five-word formula for success: 1. Purpose: Name the goal 2. Plan: Formulate a detailed plan of action 3. Action: Implement the plan 4. Feedback: Find out what is working and what is not working 5. Change: Change whatever is not working. Improve the plan and repeat What happens if you reverse this formula? You get failure

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Training proposal

Failure is the opposite formula: 1. 2. 3. 4. 5.

No purpose - drifter - no goals No plan- wing it - no idea No action- lazy - no progress Argue with the feedback - no learning Refuse to change- stubbornness - no evolution

Notice any elements of the failure formula in yourself and others. Take action against the failure formula.

The six success formula questions Every day ask yourself the following six questions, and come up with six plausible answers. 1. What are your major definite goals for this coming week (month, year)? 2. Where are your 'detailed, written plans of action' that describe exactly how you intend to achieve your goals? 3. What have you been doing lately, in terms of achieving your 'major definite goals' and acting on your 'plans of action'? 4. What have been the recent feedback results: What has been going well for you lately? 5. What has not been going so well for you? 6. In respect of what has not been going well, tell me, what specifically do we need to adapt, improve or change, in order to get things back on track? Please give me the details. In order to condition your own mind, and the minds of every member of the team to act in harmony with the requirements of the success formula, every day, use these six questions to trigger success formula thoughts, feelings, actions and results. Practical exercises for the delegates to learn skills Summary Final action planning

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Training proposal

The training is designed to comply exactly with your requirements Your organisation shall provide a fully-equipped classroom for the entire duration of the training course. Corporate Coach Training shall prepare and supply all the course and teaching materials for the participants. The expected number of your participants per course is to be confirmed. Corporate Coach Training shall make its own travel and accommodation arrangements. Corporate Coach Training shall provide a detailed course proposal to meet the requirements of YOUR ORGANISATION as stated. The proposed course structure shall clearly outline what topics would be covered on each day.

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Training proposal

The method of training is as follows: The training is to be: • Delivered in an enthusiastic and interesting way that will involve all the delegates. • Whilst being consistent with the plan, the training must be flexible and responsive to the needs of the individual delegate group. • Highly practical, structured and organized. The training method follows this general pattern: 1. 2. 3. 4. 5. 6.

The trainer gives a clear explanation of the point in question. Then the trainer will demonstrate the principle and give specific examples. Then the delegates do practical exercises. The delegates carry out exercises with the trainer. All points are supported with full written notes to take away. Delegates are asked to write down an associated action, for each point made. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful.)

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Training proposal

What are the costs / investments? In-house course Daily rate is £1,850 + VAT for up to 20 delegates. Plus £80 for each additional delegate over 20. Plus hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!) The training days are inclusive of: • Full days training • Full course notes • Written action plan to take away • Access to our post course portal • Plus three months FREE telephone coaching to answer any on-going questions Plus free telephone coaching! To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. We suggest the following plan of action: Would you please send to me: 1. Any amendments or changes you wish to make to the programme. 2. Your thoughts. 3. The plan of action. Thank you Corporate Coach Training Ltd Walcot House Parton Road Churchdown Gloucestershire GL3 2JJ Email: [email protected] Tel: +44 (0)1452 - 856091

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Training proposal

A word from our previous delegates… The course content was stimulating. The trainer’s presentation was very effective. Chris delivered difficult concepts with insight and humour. Delegate: C Jolly Company: Greencore

The course content was very comprehensive and covered relevant points. The trainer’s presentation was interactive, informative and challenging. Delegate: W Graham Company: Ikea

The course I found very interesting, using models that I was not familiar with, different thought processes. The presentation was very professional, informative and interesting. Delegate: J Dickinson Company: Riomay

The course content was very useful, exactly what I was looking for. Encouraged thought and methods to take back to the work place. The trainer’s presentation was very clear, Chris not only delivers the training but stands behind his methods and believes in the content. Delegate: T Stuchfiled Company: Primecare UK

The course content was excellent, thought provoking and inspiring. The presentation was clear, concise, professional and relative. Delegate: J Walker Company: Telus

The course content was very good, informative and positive. No “Dull Moments”. The trainer’s presentation was good – Well presented. Delegate: S Bent Company: B+V Water Treatment

The course was excellent. Interesting, thought provoking, very useable. I have already put different aspects of the course into practice. The trainer’s presentation was excellent. Thoroughly enjoyed each session and would like to come back for a refresher course. Very motivating and a very inspiring person. Delegate: K Hogarty-Hingsto Company: Hartpury College

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Training proposal

The course was very informative, with lots of thought provoking questions to think on after. The trainer’s presentation was well produced and slick, NO excess content. Delegate: B Pain-Tolin Company: BTCV

The course was very, very good. The course was well structured and has provided me with an opportunity to reflect on how I can improve further in my role. The trainer was very focused, kept the course moving, related well to the group. Created a non-threatening environment. Delegate: M Ridout Company: Sparsholt College Hampshire

The course content was very good, quick win early on kept my interest piqued. The presentation was very good, inspiring and animated. Delegate: K Rhodes Company: RAF Wittering

The course content was informative and well-constructed. The trainer presented very clearly and effectively. The presentation was very enjoyable. Delegate: N Yemm Company: Hulley & Kirkwood Consulting Engineers

The course content was great, really visual. The trainer’s presentation had lots of great detail and stories to illustrate each point. Delegate: M Painter Company: Lloyds Banking Group

I really enjoyed the breadth of what was covered today. The trainer’s presentation was very good and clear. Delegate: S Windridge Company: Prudential UK

The course content: Interesting and very broad content. We covered a lot of subject matter during the course. The trainer’s presentation was excellent, very clear and concise. Interesting and charismatic. Delegate: E Inegbu Company: Prudential UK

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Training proposal

Excellent course that helped to bring new insight and reinforce and bring back concepts from many years ago. The trainer’s presentation was upbeat, positive and inspiring. Delegate: M Judson Company: JSP Ltd

The course content was comprehensive, eye-opening and informative. Excellent presentation, kept interest up and made the course come to life. Good real-world examples to inspire and inform. Delegate: J Gibson Company: Fuji Film

The course content was very detailed and interesting. The trainer’s presentation was good, with time for re-caps and questions. Delegate: R Graham Company: RAF Wittering

The course content was interesting, could be applied in business environment but also in general life. I like the wrong box / right box! The presentation was very dynamic and directive. Knowledgeable. Good use of examples which helps. Delegate: S Chou Company: JSPMLtd

The course content was excellent, extremely useful tools which I shall use with both students and staff. The presentation was very good, Right mix of talk, discussion and activity. Delegate: J Noble Company: The Sittingbourne Community College

For additional feedback, video testimonials and list of companies that have benefited from our training programmes please follow this link

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