TO:
All Suppliers of:
Toys “R” Us, U.S. Division Toys “R” Us, International Division Babies “R” Us, toysrus.com, Sportsrus.com, personalizedbyrus.com, toysrus.ca, babiesrus.com, imaginarium.com, All other businesses operated by Toys “R” Us, Inc. and/or its’ subsidiaries
RE: Toys “R” Us Code of Conduct for Suppliers Enclosed is the Toys “R” Us Code of Conduct for Suppliers. Please review the contents carefully. In addition to the specific provisions detailed in the “Code,” there are several additional points worth noting: 1. The Toys “R” Us Code of Conduct for Suppliers is inclusive of all Toys “R” Us divisions and supersedes all previously issued documents and/or procedures relative to the Code of Conduct for Suppliers. 2. Participation and adherence to the Code of Conduct is mandatory. 3. The effective date for Code of Conduct compliance is upon receipt of the Code and accompanying supplier acknowledgements. 4. The Toys “R” Us Code of Conduct for Suppliers holds all Toys “R” Us suppliers accountable for compliance to all “Code” provisions. 5. Toys “R” Us strongly recommends and encourages each supplier to implement their own Code of Conduct insuring their own suppliers meet or exceed the provisions of the Toys “R” Us Code of Conduct for Suppliers program. 6. Toys “R” Us requires each supplier to conspicuously post copies of the Toys “R” Us Code of Conduct for all workers to view, and to communicate all provisions of the Code of Conduct to all employees.
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
CODE OF CONDUCT FOR SUPPLIERS
(Products Purchased for Resale)
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
Code of Conduct for Suppliers
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II.
STATEMENT OF PRINCIPLES The Code of Conduct for Suppliers is applicable to all suppliers who sell products to any Toys “R” Us Division for the purpose of resale. As Toys “R” Us and its operating divisions operate in the global community, there is continuing concern about working conditions in many nations, including the United States, that fall below the basic standards of fair and humane treatment. The Code of Conduct for Suppliers program enables Toys “R” Us to source products in a manner that is both profitable and socially responsible. The Code of Conduct for Suppliers and its’ monitoring program strives to enhance the quality of life of workers, especially children, and insure all suppliers adhere to the provisions contained within the code. Implementation of the Code of Conduct enables Toys “R” Us and its business partners to continually improve performance on workers rights, labor standards, and other human rights issues integral to the manufacturing process. Participation in this program and compliance to all provisions is mandatory for manufacturing and service suppliers. Toys “R” Us will terminate its’ business relationship with any supplier who elects not to participate in this program, or fails to abide by any of its’ stated provisions including compliance with local law related to all areas covered by the Toys “R” Us Code of Conduct for Suppliers Inquiries about the Toys “R” Us Code of Conduct for Suppliers program should be directed to Al Kaufman, Vice President of Quality Assurance, Safety and Packaging, at the address shown below; by telephone at 973‐617‐5751; by fax at 973‐617‐4017; or via e‐mail at
[email protected] CHILD LABOR Toys “R” Us will not purchase any product(s) from any supplier, which utilizes child labor or forced child labor. In accordance with International Labor Organization (ILO) convention 138, every employee must be at least fifteen (15) years of age. The age of fourteen (14)
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
would apply to developing countries as defined by the ILO. No employee of whatever age, including apprentices or vocational students, may be employed in breach of local minimum age laws for employment or mandatory schooling. Toys “R” Us supports suppliers with workplace apprenticeship and work‐study programs aimed at providing young employees educational opportunities. III. FORCED LABOR Toys “R” Us will not purchase any product(s) from any supplier which utilizes any prison, slave, indentured, forced labor, or forced child labor, in the production of any product, including labor required as a means of political coercion or punishment for expression of political views. IV. HEALTH & SAFETY Toys “R” Us will only purchase product(s) from suppliers who provide workers a safe and healthy work environment including appropriate and adequate facilities and protection from hazardous materials or conditions. Supplier provided housing for workers must also be maintained in a clean and safe fashion. V. ENVIRONMENTAL All suppliers shall comply with applicable environmental laws and regulations including those related to emissions, discharge, and disposal of waste including chemicals. VI. HARASSMENT & ABUSE Toys “R” Us will only do business with suppliers who treat all workers with dignity and respect. Toys “R” Us strictly forbids the use of cruel and unusual disciplinary practices in the workplace. Supplier’s facilities must comply with all applicable local laws and regulations governing worker conditions. VII. DISCRIMINATION Toys “R” Us will only do business with suppliers who employ workers based on ability to perform a job task, not on the basis of race, creed, gender, personal characteristics or beliefs, or any form of discrimination. VIII. WAGES Toys “R” Us will only do business with suppliers who ensure that wages paid for all hours worked meet at least the legal minimum wage, overtime wage or the local industry minimum standards for compensation, whichever is higher. The employer shall also provide all legally mandated benefits.
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
IX. HOURS OF WORK Toys “R” Us seeks suppliers whose wages address the basic needs of the worker. The supplier shall ensure all applicable laws that pertain to hours or work are followed. Furthermore, overtime work hours plus regular work hours shall not exceed sixty (60) hours in any seven (7) day period. Employees shall also be given at least a twenty four (24) hour rest period per seven (7) days. No exceptions to these parameters will be permitted unless pre‐authorized. X. SUBCONTRACTING All suppliers that outsource or subcontract work (including homework) shall obtain prior authorization for doing so. If work is done at another location, the outsourcing employer shall be responsible for assuring that the subcontractor is in compliance with the Toys “R” Us Code of Conduct for Suppliers. XI. FREEDOM OF ASSOCIATION Workers shall be free to join associations of their choice, and be free to lawfully organize and bargain collectively without fear of interference or restriction. XII. MANAGEMENT SYSTEMS Management Systems shall be effectively documented, implemented, maintained, communicated and accessible in a comprehensive manner to all applicable employees to ensure ongoing compliance with Toys “R” Us Code of Conduct for Suppliers. XIII. MONITORING & COMPLIANCE Integral to the success and enforcement of the Toys “R” Us Code of Conduct for Suppliers, is the integration of a 3rd party monitoring program. Highlights of the monitoring program include: A. Performed by an accredited 3rd party monitor. B. Announced and unannounced on‐site audits. C. Audits measure supplier adherence to code provisions. D. Audit results conveyed to supplier by Toys “R” Us. E. Participation is mandatory F. In order to verify compliance, the supplier shall allow 3rd party monitors free access to facility grounds, employees for confidential interviews, and relevant documents for the past 12 months.
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
Toys “R” Us Code of Conduct for Suppliers
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CODE OF CONDUCT FOR SUPPLIERS Last revised February 12, 2008
ATTENTION: ALL PRODUCT SUPPLIERS
Toys “R” Us, including all its’ operating divisions: Toys “R” Us ‐ U.S. Division, Toys “R” Us ‐ International Division, Babies “R” Us Division, imaginarium.com, sportsrus.com, toysrus.com, personalizedbyrus.com, babiesrus.com, imaginarium.com, has implemented a comprehensive Code of Conduct for Suppliers. The Toys “R” Us Code of Conduct for Suppliers program establishes specific guidelines all suppliers must adhere to in order to do business with Toys “R” Us and its’ operating divisions. Your signature below shall confirm your understanding of the Toys “R” Us Code of Conduct for Suppliers program and your agreement to adhere to all of its’ provisions. Confirmed and agreed to:
By ___________________________ Authorized Supplier Signature
________________________
Supplier Company Name
__________________________
____________________________
Authorized Signature (Printed)
Company Name (Printed)
____________________________
Date
Please fax to: Al Kaufman at 973‐617‐4017
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
Toys “R” Us Code of Conduct for Suppliers
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CODE OF CONDUCT FOR SUPPLIERS
The Toys “R” Us Code of Conduct for Suppliers is available in three (3) languages. To receive a free copy, place a check mark next to the language(s) of interest. ENGLISH CHINESE SPANISH Please complete the following (print all information):
Company Name:
__________________________________________
__________________________________________
Company Address:
__________________________________________
__________________________________________
__________________________________________
__________________________________________
E‐mail Address:
To the Attention of:
__________________________________________
Fax your request to: Al Kaufman at 973‐617‐4017
Toys “R” Us, One Geoffrey Way, Wayne, NJ 07470 Phone: 973-617-5751, Fax: 973-617-4017
