Title: NOBLE POLYMERS SUPPLIER MANUAL Number: NP-0501013-FM

Noble Polymers Supplier Manual

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Title: NOBLE POLYMERS SUPPLIER MANUAL Number: NP-0501013-FM

Table of Contents Supplier Qualification ........................................................................................................................ 3 Corporate Responsibility .................................................................................................................. 3 Grievance Process............................................................................................................................. 4 Conflict Materials ............................................................................................................................... 5 Heat Treat ........................................................................................................................................... 5 Supplier Schedules............................................................................................................................ 6 Supplier Shipping Policy ................................................................................................................... 6 Receiving Requirements ................................................................................................................... 7 Labeling and Bar Code Requirements ............................................................................................. 8 Invoicing Requirements ...................................................................................................................12 NC/Corrective Action Information ...................................................................................................12 Cost Recovery Information ..............................................................................................................13 Supplier Performance Measurements .............................................................................................14 Noble Polymers Supplier Rating......................................................................................................19

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Title: NOBLE POLYMERS SUPPLIER MANUAL Number: NP-0501013-FM

Supplier Qualification Qualification/Development of all Noble Polymers Direct Material Suppliers Process Steps  Supplier Information Form is filled out by potential supplier (on Noble Polymers Website www.noblepolymers.com/supplier-information-form) and submitted to Purchasing.  Quality, Diversity, Environmental, and any other Certifications are submitted by supplier to Purchasing. (NOTE: Any reference to a quality or environmental certification must be to the current certification version.)  A Dunn & Bradstreet Report may be generated  A Master Supplier Agreement may be initiated  On-site audits/visits are scheduled as necessary Evaluation Commodity Manager makes qualification decision based on technical recommendation and Noble Polymers management approval

Corporate Responsibility (Supplier Code of Conduct) Corporate Responsibility is the ongoing commitment by business to act ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large. Noble Polymers supports our suppliers to follow the AIAG Corporate Responsibility Guidance Statement that can be found at www.aiag.org under Corporate Responsibility. Noble Polymers encourages our suppliers to take Corporate Compliance & Ethics Training. All suppliers are required to complete AIAG – Supply Chain Corporate Responsibility Training that can be found at www.aiag.org. This is a no-cost eLearning session.

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Grievance Process Cascade Engineering feels interaction with our Suppliers is very important and always wants to preserve relationships with our supply base. With that intent in mind, the following process should be used whenever a supplier feels they have a grievance or concern. Any questions may also be sent in writing to the Director of Purchasing if going through the process does not seem appropriate.

Type of Issue

Order of Escalation

Delivery

Order Fulfillment

Supply Chain Manager

Commodity Manager

Director of Purchasing

Quality

Quality Engineer

Director of Quality

Commodity Manager

Director of Purchasing

Sr. VP Department of Business Services

Commercial

Commodity Manager

Director of Purchasing

Ethical

Director of Purchasing

Sr. VP Department of Business Services

Supplier Performance

Purchasing Specialist

Commodity Manager

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Director of Purchasing

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Title: NOBLE POLYMERS SUPPLIER MANUAL Number: NP-0501013-FM

Conflict Materials Background In August 2012, the U.S. Securities and Exchange Commission adopted final rules to implement reporting and disclosure requirements related to “Conflict Minerals,” as directed by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. Publicly traded U.S. companies that make products in which 3TG metals (tantalum, tin, tungsten and gold) are necessary to product functionality or production are required to assess their supply chains and publically report on whether those materials are sourced from countries in and around the Democratic Republic of Congo (the “Conflict Region”). Position Noble Polymers supports efforts to end human rights abuses wherever they may occur, and acts in accordance with our vision of respecting global communities. We conduct business in a manner intended to avoid intentionally or knowingly contributing to such abuses. At Noble Polymers we strive to uphold one consistent standard of ethical conduct on a global basis, while respecting the culture and business practices of every country and community we touch. In the global business environment in which we operate, our long-term success is dependent on each of us executing business decisions with the highest ethical standards. Consistent with this commitment, our objective is to use conflict free materials and components in manufacturing our products. We expect our global supply chain partners to do the same, whether or not they are subject to the regulations on “Conflict Minerals.” The reporting of Conflict Materials will be ongoing. Our expectation is that your online assessment be updated any time that a material origination changes or as new components are purchased by Noble Polymers. Please make any necessary updates directly in your Conflict Materials assessment located within our eRFQ system.

Heat Treat All parts undergoing a heat treat process, whether purchased or treated at your facility, must be identified to Noble Polymers. The part number, heat treat process, and inspection process must be included. A completed AIAG CQI-9 3rd Edition form will be required for all parts being utilized in automotive applications, or as directed by the Customer.

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Supplier Schedules Supplier requirements will be communicated through Supplier Schedule/Material Releases or Purchase Orders. Requirements can be retrieved through EDI or email. Noble Polymers Supply Chain Management (SCM) Specialist will work with each supplier to communicate what method will be used. Electronic methods are always preferred. Contained on the Purchase Order or Supplier Schedule/Material Release is the following information:       

Your Company Name, Address, and Noble Polymers assigned supplier number Your Company contact information (if information is incorrect it is the suppliers’ responsibility to call with corrections) Noble Polymers right to inspect Release ID (Noble Polymers assigned, date of release update) Purchase Order number – must be on all shipping and invoicing documents Part number and description – must be on all boxes and documents Delivery dates (in house at Noble Polymers) and quantity information

Noble Polymers expects suppliers utilize a robust capacity planning process. If there is a period of two continuous weeks or more where Noble Polymer’s needs push the supplier’s capacity utilization to 120%, we would like to be notified. That notification should include the supplier’s plan to manage the short and long term capacity constraint. If there is a period of four continuous weeks where Noble Polymer’s needs push the supplier’s capacity utilization to 100%, we would like notification and a capacity plan constraint communicated.

Supplier Shipping Policy Please be advised that if you fail to ship parts according to the releases, it is your responsibility to immediately notify your Noble Polymers contact. By doing this, Noble Polymers may be able to work with you and address your inability to ship the correct quantity on time. The Routing Guide can be found on our external website, http://www.noblepolymers.com/routing-guide

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If you do not contact us before your shipping date and you do not ship the correct parts in the correct quantity with the correct paperwork, we reserve the right (in addition to other remedies that may be available) to immediately issue a non-conformance or corrective action. If, as a result of a non-conformance, our plant experiences downtime or our customers are affected, we may immediately engage in cost recovery efforts. Your compliance to this policy will help prevent jeopardizing our customers due to outages and/or incorrect product. It is your responsibility to contact Noble Polymers if you are not seeing updated releases. If there is a system problem, we can address the situation and make the necessary corrections.

Receiving Requirements Noble Polymers requires the following to ensure on time receiving: 1. Complete Bill of Lading including a. Destination Address b. Supplier name c. Delivery date d. Bill of Lading Number e. Noble Polymers’ part number f. Part Description g. Actual Ship Quantity h. Lot number (s) – if applicable i. Noble Polymers Purchase Order Number 2. Bar Code Label on all cartons Lack of proper paperwork can have the following effects:     

Delayed payments Delayed receiving of material Production delays Issuance of Non-Conformance Supplier Performance point deductions

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Labeling and Bar Code Requirements All incoming product shall have bar code labels that are readable by Noble Polymer Equipment. Standard 4 x 6 AIAG label format. Code 3 of 9 translation. (See Examples) All incoming product must be labeled with the following: 1) One Product Label per carton as shown below. 2) One Master Label per SKU on skid.

1 2 3 4 5 6 7 8 9 10

Product Label Details Noble Polymers part number Barcode (P) prefix Part Description Non-Barcode Quantity Barcode (Q) prefix Noble Polymers purchase order number Barcode (K) prefix Inspection status Leave blank if not inspecting Lot number or serial number (if applicable) Barcode (S or 1T) prefix Tare Weight Non-Barcode Labels should be on 2 adjacent corners of the box at a minimum for a box 24” or smaller Boxes/Gaylords larger than 24” on a side must have 4 labels (one on each side). Boxes on a skid should have labels facing out on all 4 sides of skid

In the case of returnable containers, all previous stickers must be removed or blocked out. Labels need to be on adjacent corners. It is the supplier’s responsibility to notify Noble Polymers of packaging that needs repair, re-work, or disposal.

Lot # Label Example

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Serial # Label Example

Product Label Placement Example

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1 2 3 4

Master Label Details Noble Polymers part number Part Description Quantity Noble Polymers purchase order number

Barcode (P) prefix Non-Barcode Barcode (Q) prefix Barcode (K) prefix

Master Label Example

Master Label Placement Example

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Engineering and PPAP Samples Engineering Samples provided to Noble Polymers must be labeled clearly on the package and parts with the following guidelines:    

3x5 inch yellow label Affix to front and back of each package Include the following on the label: o SAMPLE MATERIAL or PPAP SAMPLE o ATTN:____________ Actual sized sample labels displayed below:

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Invoicing Requirements All invoices must include the following information: 1. 2. 3. 4. 5.

Noble Polymers part number Noble Polymers purchase order number Quantity shipped Price Bill of Lading number

Note: Any non-conforming invoices will be returned unprocessed. Noble Polymers standard payment terms are net 60. All invoices are to be sent to:

Noble Polymers LLC, Attn: Accounts Payable P.O. Box 888405 Grand Rapids, MI 49588-8405

NC/Corrective Action Information NC = Non Conformance An NC or corrective action is initiated to a supplier when it is determined that it is necessary to formally address a problem (not all problems will require a corrective action or NC). -

-

When a corrective action is issued, all suspect product must be identified and quarantined Disposition will be coordinated by the Plant Manager or Quality Engineer Delivery issues will be coordinated with the SCM Specialist Initial response must be given within 24 hours and must include o RMA number for product being returned o Problem confirmation and results of inventory review at supplier location o Brief description of containment plan and implementation timing The final response must be given in 10 working days and must include: o Root cause of the problem and method used for discovery and verification o Corrective and preventative actions and implementation dates o Follow up verification after corrective/preventative actions are implemented

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Cost Recovery Information Rework Costs – Should a problem be detected with your product, you will be given the option to come into Noble Polymers to inspect and confirm the quality defect, or have product returned and replaced at your expense. The freight expense is considered premium shipment costs. General Costs – A $75 charge may be assessed for each NC/Corrective Action issued. Errors in Production Documentation (missing cert, mislabeled cartons, etc.) – Any shipment that arrives without required documentation or with incorrect information, may be refused at our option. If this refusal results in a shutdown, shutdown charges (below) will be assessed. Shut down Costs – In the event that a Noble Polymers production process is shut down due to non-receipt of product or receipt of defective product, an hourly charge equal to the rate per hour of that the production process may be charged to the supplier until the production process is back up and running. Hourly possessing rates for cost recovery range from $750 per hour to $1,000 per hour. Customer Rejects – Noble Polymers will recover all customer charges as they relate to supplier quality defects/rejects along with any charges Noble Polymers incurs for overtime. Premium Shipment Costs – If you incur any premium shipment costs, a copy of the invoice must be sent to Noble Polymers, Attention: SCM Specialist. All premium freight costs must be tracked per Quality requirements. Please include an explanation of the expense. Excessive Problem Solving Costs – If a supplier issue requires extended use of Noble Polymers salaried resources in order to close out their issue, the supplier will be notified and asked to provide on-site Engineering support for the duration of the issue or will be charged for the use of Noble Polymers resources. Hourly rates for salaried and engineering resources will be charged at a rate of $75 per hour. Travel Costs – Travel time and expenses of Noble Polymers employees (hourly and salaried) required for support (plant visits, customer updates necessary at the customer location, etc.) of supplier issues will be charged back to the supplier. Other Remedies – The foregoing will not limit any of the other rights or remedies that may be available to Noble Polymers under the parties' contract or applicable law.

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Supplier Performance Measurements Suppliers delivering/servicing production materials regularly will be measured on the following criteria: Sections Delivery Quality Quality/Delivery Disruptions Value Management System

Delivery

Value 20 Points 20 Points 30 Points 24 Points 6 Points

Requirement: 100% on time delivery – 20 points

Dates given on supplier schedules/purchase orders are “in house” dates. Suppliers may be allowed to ship up to 2 days early. This will be discussed on a per item basis. Late deliveries will be counted against the total score. (Exceptions will only be considered if arrangements are made prior to the due date and do not jeopardize our customer schedules.) A. Quantity - Received quantity must equal Noble Polymers order release quantity. a) Under shipments and late and may result in a deduction of 5 points b) Over-shipments and shipment arriving more than 2 days early may result in a 2 point deduction B. All shipments must contain a Bill of Lading/Packing Slip. Non-conforming paperwork may result in a point deduction. All Bill of Ladings/packing slips must comply with the requirements listed in the Receiving Requirements Section. C. Premium Freight Premium freight must be tracked and reported to Noble Polymers. Points may be deducted if premium freight is utilized. If premium freight is caused by Noble Polymers actions, premium freight will be tracked, but no point deduction will follow.

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Quality

Requirement: 100% conforming product and no disruption costs – 20 points

All incoming product must meet applicable specifications. “Applicable specifications” refers to the specifications that are approved during the latest PPAP. Before shipment starts, a Level 3 PPAP following the current AIAG manual must be submitted and approved for all new products unless otherwise defined by the Quality Engineer. Any changes to product must be re-submitted and approved prior to production changes, including but not limited to changes in suppliers, materials, processes, tooling, inspection criteria, or manufacturing facility. Product that is received out-of-spec will be considered late. Line accumulations will be charged back once per month or more often if needed. PPM Results PPM =

Total Actual Verified Defective Parts Total Number of Received Parts

X 1,000,000

Delivery PPM Performance 0 PPMs 1 – 249 PPMs 250 – 1,000 PPMs 1,001 – 2,000 PPMs 2,001 +

Quality/Delivery Disruption

Requirement:

Point Value 20 Points 15 Points 10 Points 5 Points 0 Points No disruption costs – 30 points

Disruptions are events that affect Noble Polymers’ manufacturing plant or customer’s plant. These types of events are listed below. The maximum point loss in this category is 30 pts. All suppliers will be given 30 points to start the period. Deductions may be taken for disruptions. Disruption Type Repeat Delivery Issue Repeat Quality Issue Customer Claim Poor communication causing a disruption Late delivery causing Noble Polymers or Customer shutdown Late PPAP CPR (Configurable Problem Report) Initiated Late CPR response Documentation error Supplier Expense Premium Freight Deviation request Opening an NC (Non-conformance) NP-0501013-FM - NOBLE POLYMERS SUPPLIER MANUAL Check MQ1 to ensure current revision. Page 15 of 19

Point Value 10 Points 10 Points 10 Points 10 Points 10 Points 10 Points 5 Points 5 Points 5 Points 2 Points 2 Points 2 Points

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Title: NOBLE POLYMERS SUPPLIER MANUAL Number: NP-0501013-FM Goal: Products & Services that create a world class Supply Chain – 24 points

Value

On Time Quoting Our eRFQ System will be used to track suppliers quoting performance RFQ Performance 5 Points Possible 0 – 19% 0 Points 20 – 39% 1 Point 40 – 59% 2 Points 60 – 79% 3 Points 80 – 99% 4 Points 100% 5 Points Cost Reductions Innovation – Noble Polymers has a 40 year history of developing innovative products, processes and materials. We believe that innovation can come from anyone, anywhere, at any time. We encourage all of our suppliers to exchange ideas with us in an effort to provide our mutual customers with creative solutions that ultimately provide a better product, process or material solution. VE/VA – We believe that every product, process or material in use today can be improved. These improvements can be substantial or incremental but in both cases the end result is to make something better. As a current supplier to Noble Polymers, we value your capabilities and welcome your thoughts on how we can make things better together. Innovation and VE/VA Ideas must be submitted through your eRFQ Dashboard. If you are not currently a part of eRFQ, contact your Commodity Manager. Valuation 5 Points Possible No savings proposals have been presented in the last Red 0 Points 12 months and/or a price increase has been presented Yellow

A price increase could cause you to lose 2 points

3 Points

Green

Savings proposal has been presented and/or implemented in the last 12 months

5 Points

ASN / EDI Capable No to both Yes to either ASN or EDI Yes to both Bar Code Label Approved No Yes NP-0501013-FM - NOBLE POLYMERS SUPPLIER MANUAL Check MQ1 to ensure current revision. Page 16 of 19

2 Points Possible 0 Points 1 Point 2 Points 1 Point Possible 0 Points 1 Point

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DSS (Diversity/Safety/Sustainability) Noble Polymers is an Anti-Racist Company and strives to be a leader in diversity activities & programs internally, within our communities, and with our customers & suppliers. Noble Polymers tracks and measures our diverse spend against our goals. Noble Polymers also supports a Racism-Free supply chain and we ask our suppliers to do the same. Noble Polymers values safety in everything that we do throughout our entire supply chain. Noble Polymers focuses on sustainability as a part of everything we do. We have created a question set to learn more about what your company is doing in the areas of Diversity, Safety, and Sustainability. Points are allocated based on questions regarding your company practices or policies that have ‘Approved’ responses. Point valuation listed below. NOTE: This assessment may be audited at your location when possible. Valuation 0 – Approved 1 - 3 – Approved 4 - 6 – Approved 7 - 9 – Approved 10 - 12 – Approved 13 - 15 – Approved Technical Support

5 Points Possible 0 Points 1 Point 2 Points 3 Points 4 Points 5 Points 6 Points Possible

The points are determined by a combination of inputs from various departments within Noble Polymers. The departments involved are Purchasing, Quality, Manufacturing Engineering, and Engineering.

Management Systems

6 points

Suppliers of direct (production) materials are expected to have an effectively implemented quality system. All direct material suppliers for automotive production shall be third party registered by an accredited third-party certification body to ISO 9001 as a minimum with a goal of conformity to the TS 16949 specification. If a supplier is not certified to the ISO 9001 certification at a minimum, then said supplier would be allowed to supply product as long as one of the following decision criteria was met. NP-0501013-FM - NOBLE POLYMERS SUPPLIER MANUAL Check MQ1 to ensure current revision. Page 17 of 19

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  

Customer specifies we use the supplier which is not certified (a customer sign off acknowledging this situation would be required). Noble Polymers conducts second party audits at least annually (maintaining records of the reports). Decision criteria listed in Supplier Manual showing elements of ISO 9001 / TS 16949 may be waived based on size of supplier (Currently Noble Polymers considers a supplier with less than $25,000 in sales to be considered a “small” supplier and eligible for decision criteria to be used).

All suppliers for non-automotive production shall be third party registered by an accredited third-party certification body to ISO 9001 if required by Noble Polymers’ customer. Exceptions must be approved by Noble Polymers or Noble Polymers’ customer if certification is required by the customer. For distribution companies, their suppliers that provide product for Noble Polymers must also comply with these requirements. Noble Polymers expects all suppliers to have a system in place for management review of Key Process Indicators. Information regarding the performance of these indicators shall be made available to Noble Polymers upon request. Noble Polymers is committed to continuous reduction of negative impacts on the environment by utilizing an Environmental Management System. The support of suppliers throughout the supply chain is needed to meet this commitment. The point system is listed below. Quality Management System Registered to TS 16949 Registered to ISO 9001 Not Registered

4 Points Possible 4 Points 3 Points 0 Points

Environmental Management System Registered to ISO 14001 Not Registered

2 Points Possible 2 Points 0 Points

Maximum points available in this section are 6 points. If you are TS 16949 and ISO 9001 certified, you would receive 4 points. NOTE: Your Registrar must be recognized by IATF (International Automotive Task Force). In the event of revocation of registration, Noble Polymers must be notified within 48 hours. Submittal of new registration upon expiration of current is the supplier’s responsibility. Noble Polymers reserves the right to perform a 2nd party audit to verify compliance. NP-0501013-FM - NOBLE POLYMERS SUPPLIER MANUAL Check MQ1 to ensure current revision. Page 18 of 19

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Noble Polymers Supplier Rating Point Range

Classification

95 – 100

Preferred

80 – 94

Acceptable

70 – 79

Substandard

0 – 69

Probationary

Comments These suppliers will be first in line for new business opportunities in their commodity. Suppliers in this category may still be awarded new business. Suppliers with this rating for 3 or more consecutive months may be on new business hold. If this rating is achieved for 3 or more consecutive months, Purchasing may take one of the following actions: - Meeting with supplier executive management - Formal CPR (Corrective Action) - Begin de-sourcing process Suppliers with this rating will be on new business hold. If this rating is achieved for 3 or more consecutive months, a complete formal corrective action will be requested to report how you are addressing your systemic failures. Desourcing of the supplier may commence.

Suppliers who fall below 70 points for six consecutive months may be de-sourced. The commodity manager will consider the following when making a determination to de-source or not.     

Customer-directed supplier Remaining life of program Level of difficulty in changing the supplier Sole source of product Total cost to change suppliers

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