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THERE’S MONEY IN VEGAS! TREASURE HUNT SOUTHWEST VACATIONS AND LAS VEGAS CONVENTION AND VISITOR AUTHORITY 1. In the Advanced Search reservation tool, you have the ability to narrow your hotel search results according to the experiences your customers want to enjoy on their Las Vegas vacation. Which panel within the Advanced Search tool allows you to identify and select experiences? a. Vacation Experiences b. Features c.

Hotels

d. None, you can’t narrow your search according to experiences Hint: Open and reference the Advanced Search reservation tool by clicking on the Advanced Search link in the Vacation Package Search panel. Make sure you designate Southwest Airlines Vacations as the supplier in the Supplier dropdown to find your answer.

2. There’s a lot to see and do in and around Las Vegas and when your customers book most features with you and Southwest Vacations, you’ll earn _____ % commission. a. 3 b. 4 c.

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d. 6 Hint: Find the answer to this question under Agent Tools on Southwest Vacations’ Supplier Showcase.

3. During checkout, review your customer’s _______ ________ to identify available room category upgrade options and their associated price differences. Suggest a room upgrade to ensure your customer’s accommodations meet his/her needs and earn a higher commission by doing so. a. Hotel Profile b. Itinerary Summary c.

Pricing Panel

d. Advanced Search Hint: Find the answer to this question under Agent Tools on Southwest Vacations’ Supplier Showcase.

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4. Booking a contracted hotel can save your customers money. Where can you find a list of Southwest Vacations’ contracted hotels in Las Vegas? a. The Resources Page b. Southwest Vacations’ Registration Page c.

Southwest Vacations’ Supplier Showcase

d. The Promotions Page Hint: Look at the page that offers you everything you want to know about Southwest Vacations.

5. On the hotel availability page, click on the _____ sign next to a hotel’s name to display all available room categories at that hotel. a. Minus (-) b. Plus (+) c.

Equal (=)

d. Star (*) Hint: Begin assembling travel components using the reservation tool to create an itinerary. Open the hotel availability page to find the answer.

6. Earn more commission when you book activities for your customers to enjoy on their Las Vegas vacation. Expand and review a list of activities, including tours, shows, excursions, and more, under the _________ section of an itinerary. a. Experiences b. Activities c.

Features

d. Hotels Hint: Begin assembling travel components using the reservation tool to create an itinerary. All sections of the itinerary, including outbound and return flights, hotels, and this section are neatly organized and clearly defined.

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7. Southwest Vacations promises the lowest prices for your customers. If the price of an identical Southwest Vacations package is lower than the price your client paid, we’ll issue the difference to them through your agency in the form of a ________ ________ _______ that’s good for future travel. The best part: follow-up travel must be booked through you! a. Travel Credit Code b. Future Booking Promo c.

Agent Incentive Code

d. Price Difference Credit Hint: Reference Southwest Vacations’ Lowest Price Promise, located in the Travel Tools section of their Supplier Showcase.

8. Your customers will instantly save $120 off the cost of their roundtrip Southwest Vacations package because at Southwest Airlines, the first two _____ fly free! a. Passengers b. Pets c.

Children under 5

d. Bags Hint: Find the answer to this question under Agent Tools on Southwest Vacations’ Supplier Showcase.

9. Earn ____% commission when you book a Southwest Vacations’ contracted hotel in Las Vegas through VAX VacationAccess. a. 3 b. 5 c.

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d. 13 Hint: Review the Southwest Vacations’ Commission Policy, located in the Agent Tools section of their Supplier Showcase.

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10. Las Vegas is called “The ____________ Capital of the World” with good reason. Since its Rat Pack Days, the city has been associated with legendary shows, spectaculars, concerts, and Broadway-caliber productions. a. Entertainment b. Festival c.

Gambling

d. Celebrity Hint: Check out the all-new Las Vegas destination page in VAX and read about this destination’s amazing highlights to find the answer.

11. Click the dropdown menu next to _____ _______ in the Advanced Search panel to identify hotels with a specific star rating. With our deals and hotel offers, you could possibly put the customer in a higher star-rated hotel for a price similar to a lower star-rated property. a. Hotel Availability b. Hotel Quality c.

Hotel Rating

d. TripAdvisor Hint: Find the answer to this question under Agent Tools on Southwest Vacations’ Supplier Showcase.

12. Do any of your customers have a special event coming up, such as an anniversary, bachelor/bachelorette party, college graduation, or birthday? Send a Las Vegas ePostcard to customers that may be interested in celebrating their special day in Vegas! Where can you find a convenient ePostcard to copy and paste into a custom email message? a. VAX’s Media Library b. Southwest Vacations’ Supplier Showcase c.

Las Vegas Destination Page

d. Both b and c Hint: This “destination” is “showcased” in two intuitive places.

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13. Southwest Vacations packages are ticketless. All _____ ________ will be sent to the agency email address on file with Southwest Vacations. a. eTravel Documents b. Tickets and documents c.

Paper Tickets

d. Boarding Priorities Hint: Reference the Travel Tools provided by Southwest Vacations on our Supplier Showcase under Document Information to find the answer.

14. In 2013, more than _________ million convention and trade show delegates traveled to Las Vegas, generating $7.4 billion in non-gaming revenue. The city hosts more than 22,000 meetings and conventions annually. If your customers have special interests or hobbies, give them a deal through Southwest Vacations so they can attend one of these special large-scale events. a. 2.3 b. 3.5 c.

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d. 6.2 Hint: Check out the all-new Las Vegas Destination page to find the answer.

15. Now, when you book qualifying vacations to Las Vegas with Southwest Vacations, you can earn ________ _______ on your personal debit card. Spend the cash any way you want and we’ll keep track of the bookings for you. a. Bonus Cash b. Cash Rewards c.

Redeemable Miles

d. Reward Credit Hint: Check out information about our Bonus Cash Program under the Agent Tools section of Southwest Vacations’ Supplier Showcase.