The World’s Most Important Gathering of CIOs and Senior IT Executives

24 – 27 October 2016 | Gold Coast, Australia gartner.com/au/symposium

Drive digital to the core

Richard de Crespigny Captain of Qantas Flight 32

Peter Hinssen Author, Entrepreneur and Expert on Disruptive Innovation

David Thodey Chairman of CSIRO and JobsNSW, Former CEO of Telstra

Dr. Helen Papagiannis Augmented Reality Specialist and Author

Drive digital to the core

Our 2016 conference agenda will open your eyes to a bigger picture from the edge to the core: revealing more strategic options and smarter decisions in every direction. Look ahead; plan accordingly. That strategy makes sense until you’re competing at digital speeds and need to drive digital innovation to the core of every process, product, and service. Your next asset or technology partner could be anywhere: Incubating just beyond your peripheral vision. Innovating outside everyone else’s comfort zone. The ability to expand your mindset and see the future in 360 becomes essential. By thinking, acting and leading change in multiple directions, you can perceive what others can’t: Emerging trends. Unexpected opportunities. Disruptive threats. New ways to create digital sources of revenue. Peter Sondergaard Senior Vice President, Gartner Research 2

Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

“ 2016 should be the year for digital tenacity for CEOs and their CIO co-pilots.” Mark Raskino Vice President and Gartner Fellow, Gartner Research

Welcome from the Conference Chair With technology constantly evolving, your next disrupter or partner could be right around the corner. To succeed as a CIO and IT Leader, you need to be able to perceive opportunities and threats that others can’t. Last year, at Symposium/ITxpo we focused on operating at two speeds to transform digitally. This year, it’s all about seeing the full picture, anticipating the unexpected and seizing opportunities that others miss. You’ll begin to see business and IT potential in every direction, enabling you to build your strategy for tomorrow and discover what it takes to execute flawlessly today. This year’s agenda is built on your challenges with session and tracks aligned to your priorities and designed to give you the bigger picture. I look forward to seeing you on the Gold Coast.

Start your journey to Lead 360 at Gartner Symposium/ITxpo 2016

Andy Rowsell-Jones Research VP and Conference Chair

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It takes a bold leader to rethink the way we lead This year’s guest keynote speakers will encourage you to reassess your thinking, approaches, even your assumptions about leadership, action, and the truth about success and failure.

Mastermind Keynote Wednesday David Thodey Chairman of CSIRO and JobsNSW, Former CEO of Telstra Leadership in the Digital Age — Australia’s Innovation Challenge

Mastermind Keynote Thursday

Signature Series sessions

challenge you to think and lead panoramically, anticipate disruptive forces and stay steps ahead. You’ll hear Gartner’s top predictions, strategic technology trends and CEO perspectives — before anyone else. The 2017 CIO Agenda Andy Rowsell-Jones Research VP

The CEO Perspective 2016: How CIOs Should Respond Kristian Steenstrup VP & Gartner Fellow

The Top 10 Strategic Technology Trends for 2017 David Cappuccio VP & Distinguished Analyst

Gartner’s Top Predictions 2016 Brian Prentice Research VP

Dr Helen Papagiannis Augmented Reality Specialist and Author Augmented Human: How Technology Is Shaping the New Reality

Gartner Keynotes

CIO Stories

Inspire and challenge your thinking with exclusive, new content delivered through our keynotes — only at Gartner Symposium/ITxpo.

Put your own journey into a powerfully practical perspective as you listen to real-life accounts of digital transformation and leadership. CIO Stories are peer sessions presented by CIOs, for CIOs. Each path and story is unique, but all provide the honesty and inspiration you need to define, find and follow your own roadmap.

The opening analyst keynote is the mostattended session on the Gold Coast. That’s because it’s the catalyst for strategic discussions and fervent conversations throughout Symposium/ITxpo and beyond. Led by Peter Sondergaard, Senior Vice President, Gartner Research, this

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keynote reveals the imminent tech and business trends that are driving growth and competitive success for CIOs and IT leaders. This exclusive content echoes and expands throughout dozens of other Symposium/ITxpo presentations and major content initiatives throughout the year.

Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

For up-to-the-minute speaker announcements, please visit gartner.com/au/symposium

Industry Monday Digital is moving quickly. Prepare for what’s happening right now in your industry — with a full day of networking and solution provider presentations on Monday; cross-industry sessions throughout the week; and industry-specific presentations you don’t want to miss. Monday keynote speakers include:

Opening Keynote Richard de Crespigny Captain of Qantas Flight 32 Lessons from QF32 — Leadership. Communication. Teamwork. Crisis Management

Closing Keynote Peter Hinssen Author, Entrepreneur and Expert on Disruptive Innovation The New Normal. The Network Always Wins. Radical Innovation. Leadership

Industries include:

Join a global community of CIOs Our 2016 agenda is built around today’s mission critical CIO priorities, targeted content to help you tackle disruption and succeed as a leader in the new digital landscape. With business outcomes as the goal, Gartner Symposium/ITxpo provides essential insight into: Grow the business Learn how to mine the value from “business moments,” reorient systems and processes around the customer, and create value by elevating every customer and citizen experience. Creating a world-class organization Transform the enterprise into a virtual digital workplace, engage and collaborate with IT-savvy business stakeholders and demonstrate the entrepreneurial mindset of a bold new startup.

CIO Experience Luncheon Keynotes Peter Bush Chairman of Pacific Brands, former CEO, McDonald’s Australia High Performance Cultures. Transformation. Stakeholder Engagement. Business Improvement As former CEO of McDonald’s, Peter was the architect of the dramatic turnaround of the business and led the company to be the best performing McDonald’s globally for five consecutive years. Many of the strategies developed in the Australian market have been deployed throughout the world. Peter was instrumental in creating a renewed customer focus and culture in bringing together the groups inside the business to deliver against customer demands.

Gus Balbontin Former Chief Technology Officer, Lonely Planet The CIO Challenge: Leading Transformation, Innovation, Culture and Reinvention — Lessons from Lonely Planet Gus will reflect on his time as Chief Technology Officer at Lonely Planet, embarking on their journey to digital; how to focus on the real problem, stay close to the customer and how to think beyond the business systems and structures that will stop you from transforming and chasing the market.

CIO Experience Features The CIO Experience is designed to help you as a CIO focus on your business, technology and leadership development: • Access to CIO Keynotes from visionaries and market leaders

Education

Healthcare

Energy and Utilities Financial Services

Manufacturing Retail

Government

The CIO Experience at Symposium/ITxpo

Staying competitive Embrace innovation and scale new ideas, fully exploit the opportunity presented by real-time analytical decision making and prepare to leverage emerging trends.

• CIO-to-CIO interaction opportunities designed for you to gain valuable how-to-insight from your CIO peers and facilitators • CIO networking opportunities that connect you with a community of CIOs from around the world and across industries • Early access to Gartner Analyst One-on-One meetings and other interactive sessions

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Gartner Analysts at Symposium/ITxpo Andy Rowsell-Jones Research VP & Conference Chair

Jenny Beresford Research Director

Manjunath Bhat Research Director

Marcus Blosch Research VP

Neville Cannon Research Director

David J. Cappuccio VP Distinguished Analyst

Heather Colella Research VP

Don Free Research VP

David Furlonger VP & Gartner Fellow

Denise Ganly Research Director

Chet Geschickter Research Director

Richard Gibson Research Director

Remi Gulzar Research Director

Marc Halpern Research VP

Gilbert van der Heiden Research VP

Gareth Herschel Research Director

Matthew Hotle VP Distinguished Analyst

Rick Howard Research VP

Olive Huang Research Director

Mike Jones Research Director

Adrian Leow Principal Research Analyst

Matt Light Research VP

Kelsie Marian Principal Research Analyst

Rob McMillan Research Director

Leigh McMullen Managing VP

Lily Mok Research VP

Kristin R. Moyer VP Distinguished Analyst

Bard Papegaaij Research Director

Brian Prentice Research VP

Stephen Prentice VP & Gartner Fellow

Paul E. Proctor VP Distinguished Analyst

John P. Roberts VP Distinguished Analyst

Lori Samolsky Research VP

Kristian Steenstrup VP & Gartner Fellow

Zarko Sumic VP Distinguished Analyst

Gavin Tay Research Director

Terri-Lynn B. Thayer Research VP

Eric Thoo Research Director

Graham P. Waller Research VP

Juergen Weiss Managing VP

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Nathan Wilson Research Director

Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

For more details about Gartner Analysts, please visit gartner.com/au/symposium

Industry key: Education

Energy & Utilities

Financial Services

Healthcare

Manufacturing

Retail

Government

One-on-one analyst meetings: The ultimate consultation experience For 30 minutes, get the undivided attention of a top Gartner analyst who is ready to offer guidance, suggestions, a supporting voice or a dissenting opinion on any topic that is crucial to your success. Book early. One-on-ones are why so many people return to the Gold Coast year after year.

Map your agenda to your top priorities and career path Every CIO and IT leader has unique goals and challenges that Gartner Symposium/ITxpo can help address with a flexible, accessible agenda—one that is mapped to your top priorities and anchored in three key areas: Technology and Information, Leadership and Business Strategy. Navigating the right roadmap is easy. Simply identify your key priorities and let us recommend the most relevant sessions. Or choose one of four CIO journeys to guide your agenda. These journeys are a series of curated sessions hand-picked to align with your current role and stage in your career. • Aspiring CIOs: Acquire the leadership skills, technical know-how and business acumen needed to lead a diverse team. • New CIOs: Gain in-depth, practical advice to help you excel in your first 100 days, keep existing technology running and plan for the future. • Strategic operations CIOs: Focus on enhancing day-today operations, optimizing IT assets and delivering business performance. • Business strategist CIOs: Find ways to work with other C-suite leaders to create and sustain a digital competitive advantage.

“ What keeps me coming back to Symposium is the content. It’s the one-on-one analyst meetings, the keynote speakers.” Gartner Symposium/ITxpo 2015 attendee

Pick your priority and you’ll find a relevant track ready to take your journey a significant step forward.

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Leadership Mastering Leadership With disruption and change at every turn, its time to lead in bold, creative new ways. Designed specifically to guide your leadership journey, this track helps you: • Strengthen your professional effectiveness • Increase your influence • Nurture your entrepreneurial spirit Priorities addressed in this track

Track hot topics

• Developing strategy and creating a strategic plan

• The Art of the 1-Page Strategy • Optimizing and Reporting the IT Organization’s Cost and Value

• Leading IT cultural change and transformation

• From Partner to Trusted Ally — How to Stay Relevant as a CIO • Build a Red Team to Create Your Blue Water Strategy

• Strengthening business relationships • Establishing, mastering and evolving the CIO role

• Maverick: Smart Machines Will Not Destroy the World, They Will Make Us More Human

Key Analysts

Heather Colella Research VP

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John P. Roberts VP Distinguished Analyst

Andy Rowsell-Jones Research VP

Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

Leadership Create a Dynamic Organization People play a pivotal role in the successful digital enterprise. This track offers new ways to harness human potential. Learn how to: • Acquire and develop IT talent

Gartner Predicts: By 2020, 15% of large enterprises will regularly assess and develop the digital dexterity of their workforce.

• Simplify cross-collaboration • Coordinate the access and use of information across your organization Priorities addresses in this track

Track hot topics

• Enhancing enterprise wide IT skills and competencies

• Leading From the Heart: Leading Teams to High Performance and Self-Organization

• Renewing the IT organizational model

• Gartner Skills and Talent Scenario

• Transforming technology procurement to support business innovation

• Use Brain-Aware Techniques for Organizational Change Success • Redesigning Employee Performance Management for Bimodal IT • Creating a Culture That Is Ready for Anything v.3.0

Key Analysts

Leigh McMullen Managing VP

Bard Papegaaij Research Director

Graham P. Waller Research VP

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Technology and Information Transform the Technology Core As IT legacy value drops and technical debt grows, you need to quickly build core capabilities that support your organizations goals. Discover fast ways to innovate so you can: • Balance legacy and digital • Optimize costs and benefi ts • Deliver a robust, reliable IT ecosystem Priories addressed in this track

Key agenda topics

• Aligning IT, Internet of Things and operational technology investments

• Gartner Essentials: Top Cybersecurity Trends for 2016-17

• Analytics and business intelligence modernization

• What IT Leaders Must Know About Platform Choices in Digital Business and IoT

• Improving and reinventing business processes

• The Mobile Scenario — The Convergence of Devices, Bots, Things and People • Top 10 Technology Trends and Their Impact on IT and Operations • The Evolution of Data Center and Cloud Strategies — Working Together to Drive Business Growth

Key Analysts

David J. Cappuccio VP Distinguished Analyst

Mike Jones Research Director

Chet Geschickter Research Director 10

Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

Lori Samolsky Research VP

Gartner Predicts: By 2018, manual data entry by salespeople for sales force automation systems will be reduced by 50% due to adoption of mobile sales productivity tools.

Technology and Information Architect the Digital Platform Exciting possibilities are emerging to meet the demands of digital business. Take a technical deep-dive into enterprise and solution architecture and integrative platforms as you explore critical strategies for applications, information, security and other domains.

Priorities addressed in this track

Key agenda topics

• Defi ning and managing strategic IT services

• Architecting the Digital Business

• Cloud security and emerging technology security

• Software 2020 Scenario

• Mobile and endpoint strategies

Gartner Predicts: By 2020, the Internet of Things and digital business will drive requirements in 25% of new information governance and master data management implementations.

• Managing Risk and Security at the Speed of Digital Business • Digital Business Architecture: From Strategy to Guiding Execution • Digital Business Platforms: Integrating Your Business Ecosystem

Key Analysts

Marcus Blosch Research VP

Matthew Hotle VP Distinguished Analyst

Paul E. Proctor VP Distinguished Analyst

The World’s Most Important Gathering of CIOs and Senior IT Executives

Kelsie Marian Principal Research Analyst 11

Bard Papegaaij Research Director

Business Strategy Plan for the Digital Future A future-focused digital strategy is your key to managing disruption and expoliting opportunity. Explore the technologies, economics and demographics that will emerge over the coming decade and how they can help you deliver long-term business benefits. Priorities addresses in this track

Key agenda topics

• Creating a long-range planning process

• The Blockchain Scenario: Algorithmic Business and the New Economy

• Planning for what comes after digital business

• Building Alliances in Digital Ecosystems

• Technological predictions and future trends

• Bytes, Bots, Brains and Business — The Digital Disruptors

• Cybersecurity in 2020 • 15 Megatrends in Analytics That You Need to Plan For

Gartner Predicts: Through 2018, a minority of organizations will have a rigorous approach to demonstrating the trustworthiness of their analytics algorithms.

Key Analysts

David Furlonger VP & Gartner Fellow

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Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

Gareth Herschel Research Director

Brian Prentice Research VP

Juergen Weiss Managing VP

Business Strategy Drive Business Performance Transformative growth requires you to move beyond operational efficiency. Discover how to plan and execute a successful strategy to: • Increase business agility • Improve market responsiveness • Deliver outstanding customer experiences Priorities address in this track

Key agenda topics

• Managing IT cost optimization

• Digital-Quality Revenue and the Six Ways to Earn It

• Building a sustainable innovation process and culture

• Cost Optimization in the Age of Digital Business

• Infl uencing strategic business change • Enhancing and communicating performance and measurement of business value of IT

• Look to the Past to Understand the Future of the Internet of Things • Customer Engagement Siloes Kill Customer Experience; Here’s How to Bridge Them • CIO: Acting Treasury for Your Companies Information Assets

Gartner Predicts: By 2020, CFOs will need to address the valuations derived by smart machine data and “algorithmic business”.

Key Analysts

Olive Huang Research Director

Stephen Prentice VP & Gartner Fellow

Kristian Steenstrup VP & Gartner Fellow

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Technology in action

Premier Exhibitors*

The ITxpo exhibit floor offers you and your leadership team direct access to leading technologies and services — an ideal way to link your mission-critical priorities with the most relevant solutions and providers. In fact, CIOs report that ITxpo is their best opportunity all year to thoroughly evaluate the vendor landscape and prepare for future projects.

Marketplace Exhibitors*

2016 ITxpo highlights include: Gartner theater sessions

ITxpo receptions

Get the unbiased vendor assessment information you need to support your technology acquisition decisions with the qualitative analysis of Gartner Magic Quadrants and Hype Cycles.

Network, find solutions for upcoming projects and learn about the latest technologies by attending lively receptions that facilitate a meaningful exchange of ideas — all in an environment enhanced by good food and drink.

ITxpo stages Sponsor-led sessions focus on product vision, client case studies, roadmaps and important new product announcements. Emerging Technology Pavilion

Face-to-face sponsor meetings Confer privately with any sponsor on the topic of your choice in 30-minute private meetings that can be scheduled ahead of time on Gartner Events Navigator, our online scheduling tool.

Country Pavilion*

Be on hand as the most intriguing up-and-coming providers in IT give brief presentations and highlight their innovative technologies in the Emerging Technologies Pavilion.

Emerging Technologies*

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Register today: Visit gartner.com/au/symposium or call +61 2 8569 7622

Platinum Exhibitors*

*Sponsors as of 4 August 2016, and subject to change

Silver Exhibitors*

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Register Web: gartner.com/au/symposium Email: [email protected]

24 – 27 October 2016  |  Gold Coast, Australia gartner.com/au/symposium

Phone: +61 2 8569 7622

Pricing Early-bird Price: A$3,700 exc. GST Early-bird Deadline: 26 August 2016 Standard Conference Price: A$4,250 exc. GST

Join over 1,500 of your CIO and Senior IT Executive peers

Public Sector Price*: A$3,450 exc. GST *Eligibility required

The CIO Experience The CIO Experience is limited to eligible CIOs only. If you are a CIO and want to experience the luncheon keynotes, exclusive workshops and other benefits, apply during the registration process.

Bring your team Attending as a group has clear benefits. It’s about getting inspired, making new business partnerships and exploring new innovative processes across a breadth of content. As a team, align your mission critical priorities to drive business outcomes. Visit the website for special team pricing.

Gartner Events on Demand Registered attendees receive access to streaming videos from Orlando Gartner Symposium/ITxpo 2016 analyst sessions for a full 12 months, post-event. For details and sample trailers visit gartnereventsondemand.com

Hotels You must be registered to book your Symposium/ITxpo accommodation, which can be reserved directly though the online registration system by visiting the event website.

Gartner Executive Programs Members Take advantage of the complimentary VIP attendance and benefits your Executive Programs Membership provides at Gartner Symposium/ITxpo. Contact your Service Delivery Associate to register today or find out more.

© 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates. For more information, email [email protected] or visit gartner.com.