The Samaya Sustainability Management Plan

The Samaya Sustainability Management Plan The Samaya Vision & Mission Our Vision: "At the Samaya Bali located on the beach and within the fashionable ...
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The Samaya Sustainability Management Plan The Samaya Vision & Mission Our Vision: "At the Samaya Bali located on the beach and within the fashionable area of Seminyak, we promise to preserve a safe and healthy environment for the island of Bali, its people and visiting guests". Our Mission: Through teamwork, commitment and enthusiasm management &staff of the Samaya Bali: Abides by the Green Globe standards, laws, regulations and standards of the island of Bali, and the Country of Indonesia Annually reviews its performance and improves year by year towards industry best practice levels Gives preference to employing local people wherever possible Wherever possible, purchases local products and services with minimal negative environmental impact Takes on our social responsibility by educating its staff, guests, suppliers and community to build environmental awareness and action Reduces, Reuses, & Recycles throughout the property to prevent and control pollution while supporting the local merchants Conducts continues research in renewable and sustainable energy sources Reduces environmental impacts including energy and water-saving practices Records and tracks operational performance, an essential element of Samaya's effective Environmental Sustainability Plan


The Samaya Bali is committed to sustainability, which by definition means meeting the needs of the present without compromising the ability of future generations to meet their own needs. We understand the impact our Hotel has on the natural resources of the earth. The core values at The Samaya Bali include our commitment to conserve resources, preserve natural habitats and prevent pollution, to act with integrity and improve our customers’ lives, and to support the local community in which we operate. Samaya Bali has initiated the Green Globe program because it fits the company’s global commitment to corporate social responsibility and the environment. We believe our program is a not just about one or many green program – it’s a way of living and working based on our vision and values.


Samaya Bali understands that our business activities impact the earth, our resources and people’s lives. We will continue tapping into our green programs and green innovation ideas to conserve resources, preserve natural habitats and prevent pollution. We are adopting best practices and building a culture that continuously strives to improve and sustain our positive environmental results over time. We will work and act locally by: • Developing environmental programs, products and services • Setting environmental impact targets and measuring performance of green programs • Working with our associates, suppliers, owners and local communities to minimize our environmental impact • Complying with climate policies and environmental laws. Our Sustainability Plan encompasses 4 key areas: 1. Environmental – To be actively involved reducing energy consumption and track performance, reducing pollution, conserving biodiversity, ecosystems and landscapes.


2. Socio-cultural- Participate in local community programs that contribute to the wellness of our environment, Implement sustainable procurement practices which assists local community development and employment.



3. Quality -Make environmental considerations an important aspect of decisionmaking, Value the natural and cultural heritage of Bali, allowing us to give our guests an authentically local experience integrate with local partnerships in the community where we do business. These partnerships allow us to share our stewardship message, effect positive environmental change, and raise awareness for our guests and colleagues, we must also consider the opinions and feedback of our guests when examining our environmental programs and procedures if we want Samaya Bali to remain as sustainable business for the owners, stakeholders and its employees, who are like family.



4. Health & Safety–The Samaya Bali prides itself at being fully compliant with all Health & Safety regulations currently in force and goes above and beyond to ensure guests, staff and visitors safety and wellbeing are prioritized.



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Our Sustainability Management Plan is supported by the following documents: a. The Samaya Bali Environmental Policy b. Our Employee Handbook - Appendix 6 c. Our Guest service Directory – Guest service Directory

APPENDICES: Appendix 1 – Environmental Policy, Statement & Initiatives Appendix 2 – Socio-cultural Initiatives Appendix 3 – Quality Issues Appendix 4 – Health and Safety Appendix 5 – Our Environmental Policy Appendix 6 – Employee Handbook Appendix 7 – Guest Service Directory Appendix 8 – The Samaya Bali Green Team

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APPENDIX 1 Environmental Initiatives 1. Samaya Bali, being 10 years old, has for a long time been aware of sustainable tourism practices, the team without knowing it were becoming Green, the linking up with Green Globe has helped our team understand the benefits of their green strategy projects, such as replacing light bulbs, launching recycling programs or choosing more energy efficient technology. These early efforts don't cost much to implement, have got employees engaged with green ideals and deliver quick results to the benefit of all. 2. So, what next? Making the transition from easy to implement green initiatives to becoming a green company, and wanting to be certified as such seemed overwhelming, and expensive in cost and time consumption. But we are all agreed and willing to change the way we do business, and we will continually to look at all projects with an eye towards the environment. 3. The Samaya Bali, and its Green Team are enthusiastically helping to make our Hospitality business more environmentally friendly, and are working towards engaging all employees with their initiatives. Special recycling programs of glass, paper, aluminum, and tetra pack, of which the employees see the financial benefit has helped get the message home. 4. When we first decided that reducing environmental impacts would help to give Samaya a competitive edge, we really had no clear idea of what we were doing. Our own guests started asking questions of us, why are you changing towels every day, sometimes twice a day, why do I need my bed linen changed and so on, at Samaya, listening to our guests feedback is deeply rooted in everything we do. 5. With The Green Team and support of management now began with a simple goal, All initiatives must relate to the mission of Samaya Bali, Sustainable development has to be core to the business of what we do and what we pay for. Our guests are right behind the initiatives we have in place, our linen changing choice program, water reduction notices, garbage collection, already separated, LED lighting, and low usage bulbs in the villas, pumps on timers and also external lighting.

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6. Samaya Bali volunteered its involvement in a comprehensive tree planting program ‘Clean up The world” 7. We have over the last 4 years made major inroads into the minimizing of plastic within the operation, replace bottled water with glass, what plastics are used we are attempting to re-use, and ensuring that plastics are kept apart for separate specialist collect and disposal/recycle. 8. Our Green Team set up in house composting a few years ago, utilizing kitchen waste, garden clippings, leaves etc, and this is eventually returned to the grounds. 9. Our in room water conservation by inviting our guests to avoid the necessary daily changing of linens has them involved too. 10. We are not paperless, but we are proactive with minimum paper usage, and recycle where possible, all our menus and new paper needs are using recycled material.

APPENDIX 2 Socio-Cultural As with other aspects of the environment, the relationship between business, culture and The Balinese Society involves a two-way interaction. Although we tend to think of business as the social-cultural setting, also influences operating according to a distinctive instrumental rationality of profit-and-loss and the ‘bottom line’ it in which it is embedded. At the same time business affects the widerculture and society profoundly. Samaya Bali being in the private sector and a service provider to other local industries, we take seriously our involvement with corporate responsibility, fair trade, community development, and local hiring. These influences can be seen as either positive or negative. Currently in Bali we are measuring and seeing some of the negative and harmful affects of the success of tourism to the Island, and it is becoming a victim of its own success. 1. We at Samaya Bali support an orphanage called Chloe House in Tabanan, by providing living materials, resources, food, and hotel visitations to enable the young people to have a better insight into a tourism product 13 | P a g e

2. We support our local Desa’s Lingkungan, Basangkasa, kelurahan Seminyak, Kecamatan Kuta, with their local programs for the needy, security, donations of non-used materials etc. 3. We undertake temple tours and simple Balinese Hindu educational lectures for our guests, including some traditional food tasting, and a Balinese Cooking Class at our Ubud site, which includes a market tour with a study on the indigenous foods of Bali. 4. Balinese cooking classes conducted on a per request basis enables us to promote local produce which underpins the promotion of local culture and cuisine. 5. Samaya Bali is a member of BHA Bali Hotels Association which is heavily involved in destination marketing, and other useful organizations with assist us getting our message out to a wider circle; PATA, SKAL, & Rotary International. 6. Samaya Bali regularly supports & contributes to ongoing local charities, foundations yayasan. 7. We employ from our local area wherever possible, Samaya Bali currently enjoys a high percentage of local village people within its workforce, and enjoys bringing in local trainees for work experience. 8. We support a number of orphanages, and hospitals, which are in remotes areas with used towels, bed linen slippers, some have been regularly donated to areas of Indonesia, which has suffered natural disasters too.

APPENDIX 3 Quality Samaya Bali is doing its part, along with others, to sustain a healthy balance of natural resources on our Island of Bali. We’ve developed a thoughtful and responsible plan, which is helping to ensure that future generations will have abundant resources to enjoy. As an innovative community partner, Samaya is leading by example—showing local communities what corporate social responsibility should look like. At the same time, we remain focused on providing our guests with the luxury experiences they expect. We want our guests to be aware of, and take part in, the simple and practical 14 | P a g e

actions we undertake to help sustain our valuable resources. Quality Initiatives 1. Working with vendors and partners to reduce our carbon footprint for procurement activities, Food & Beverage working with 3 times a week market lists. 2. Installing more efficient systems in all our new villas during renovations 3. Serving water only on request in restaurants and bars 4. Encouraging our guests to use our carpooling options, from the airport and transfers whenever possible 5. Converting to more energy efficient lighting options in targeted ways where the guest experience will not be diminished 6. Considering local food purveyors when feasible to reduce the carbon footprint of the culinary options we offer—a “farm to table” approach 7. Being a “Styrofoam-free” environment 8. Engage our team members through training, tools, and active involvement. 9. Ensure that our actions and tactics will integrate into the guest experience in a positive way. 10. Maintain healthy business ethics amongst staff, management and business contacts.

APPENDIX 4 Health & Safety Samaya Bali has a purchase and operating policy for all mechanical equipment and facilities to ensure that they are as environmentally friendly as possible: low emission and consuming minimum energy, and safe to use We have an experienced team of engineers and electricians who maintain the facilities, so that we have constant check on all equipment being in good working condition. All 15 | P a g e

necessary and mandatory safety requirements for team of engineers are in order. National laws and regulations entail twice-yearly checks on all kitchen equipment and food processing procedures, and all personnel who are involved in food handling, which we always pass at the highest level. All kitchen staff is trained on food safety and procedures, and must undergo a 1-day mandatory course in food handling. Samaya Bali ensures the health and safety of its guests and employees and is committed to the continuous improvement of working conditions and well being at work, we aim to provide a motivating and value based work environment. Health & Safety Issues 1. To be able to provide our guests with emergency information in our guest directory:  What to do I the event of Fire – and where to muster  What to do in the event of an earthquake  What to do in the event of an Tsunami – and where to go  General information – Medical facilities – how to arrange a doctor visit or consultation  Hints and tips on how guests should go about their business safely whilst under our care 2. Provide an employee handbook to all employees during their initial observation period 3. Health & Safety at work training is practiced at Samaya 4. Food handlers and kitchen staff are all trained under the auspices of The Royal Society of Health, London, UK 5. HACCP principles are widely practiced within the food chain at Samaya Bali from delivery to plate.

APPENDIX 5 ENVIRONMENTAL POLICY The Samaya Green Team will identify areas of strengths and weakness environmentally within the overall operation and attempt to substantially reduce the potential impacts to air, surface water, ground water, public health, community quality of life, employee health, while operating a high quality luxury boutique resort environment for it’s guests which anticipates to not to just meet their expectations, 16 | P a g e

but to exceed them. The Green Team at Samaya Bali with focus on improved communications with neighbors and strive for continual improvement in pollution prevention while not just meeting but exceeding current regulations. We will continually search for and implement activities that will improve our abilities to properly utilize natural and man-made resources both economically and conservatively. We recognise that sustainability is an ongoing, ever changing responsibility; therefore the Environment Policy will be reviewed annually.

Policy Statement The Samaya Bali is dedicated to the practice of sound environmental stewardship and promotion of health, safety and well being of our employees. These values originate at the company’s top management and are emphasized through all levels of responsibility within the organization. As such, the Company agrees to: • Meet or exceed all applicable Indonesian National, local and company environmental, safety and health standards. • To provide a workplace free of recognized hazards and maintain healthy working conditions for all company employees. • Closely monitor all facilities for prevention of pollution. • Participate in recycling programs, insist to be informed where are waste is being taken, and keep receipt records, to reduce impact on landfills and promote recovery of valuable resources. • Convey to our guests, industry associates, vendors and the general public our strong environmental, safety and health commitment. • Strive to continuously improve our commitment to the above-stated principles through exercise of our Environment Management System, improved technology, production changes and due diligence.



With a good knowledge of our types and quantities of waste we follow the waste management hierarchy: Here are some ideas which have been adopted elsewhere and we have found them to be applicable in our hotel circumstances:

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RETHINK - REDUCE -REUSE &RECYCLE • RETHINK - We Did We drew up an environment purchasing policy, considering whether single-serve packages and disposable goods were necessary.The Green Teamcarried out an audit of our central waste bin and identified the materials that can be avoided, reused or recycled.We now purchase goods made of recycled materials in preference to virgin materials, we have learnt how toadjust our ordering quantities to prevent wastage. • REDUCE – We Do We avoid the purchase of over-packaged goods;we try topurchase goods in bulk, preferably in refillable or returnable containers.Weavoid or minimise single-serving products, e.g. sugars, butters, condiments, cereals,biscuits, sweets, milk, salt, pepper, coffee/tea/drinking chocolate. We do our best toavoid disposable items, e.g. plastic/Styrofoam/cardboard plates, cups, paperserviettes, tablemats, etc. We avoid plastic cutlery and disposable utensils and minimise food wastage through portion control, self service, appropriate foodstorage.We store food in reusable plastic containers to reduce use of plastic film; we try toavoid wrapping items in plastic film. In the office:Photocopy on both sides of paper is practiced,wetry to consolidate hotel business forms especially for internal procedures.Weuse circulation slips for internal memos as much as possible.Weuse reusable envelopes for internal memos.We prioritize theuse electronic mail to send information and to store information and data in electronic form rather than paper form, where possible. • REUSE – When we can We are recycling out of order sheets as pillowcases or mattress covers. Out of order or spotted worn tablecloths converted as serviettes or coasters. Unused food in the staff canteen becomes food for a local community piggery.We give and donate worn towels, sheets, and tablecloths, uniforms that cannot be repaired orreused to charity. Badly damaged towels and sheets are converted to cleaning rags and cloths. Scrap paper as note pads/internal memos. Coat hangers from the laundry – returned. We use only cloth bags for laundry service, and when finished for this purpose can be used for our shoeshine service. Where possible we use fabric rather than paper services. We use rechargeable batteries where possible and available. All our amenity kits are refillable. 18 | P a g e

• RECYCLE – When Possible Recycling options on the Island of Bali are very limited in comparison with the more highly industrialized nations. Many of The Indonesian Islands have no recycling services, several others have good recycling infrastructure only for beer and soft drink bottles. In a few Islands office paper, newspaper, car batteries, motor oil and aluminum cans are recycled but these are usually restricted to the larger cities and many resort and hotels are too distant and with too small a volume for individual pick-ups. In these circumstances hotels and resorts in close proximity are cooperating and consolidating their materials to a volume large enough to be of interest to the recycling operators. “Recycling is (mistakenly) often seen as being more important than waste reduction or re-use, as guests are quite likely to be critical of Hotel Operators who are not seen to be involved in recycling.” REDUCING POLLUTION - MINIMISING DISCHARGES AND EMISSIONS All hotels and small resorts produce a number of discharges, which have the potential to pollute air, land and water. The impact of these discharges depends primarily on the management practices undertaken by the hotel coupled with the location of the hotel and the sensitivity of the surrounding environment. The main sources of pollution from small hotels and resorts through waste discharges and emissions are: • Treated and untreated sewage (for those properties which are not on areticulated sewage system) • Discharge of hazardous chemical down the drain • Vehicle emissions • CFCs from refrigeration and air conditioning systems • Spills of fuels or hazardous chemicals to land or water • Odors and spills from the kitchen and laundry


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APPENDIX 8 THE SAMAYA BALI GREEN TEAM To coordinate the program efficiently, the management of The Samaya Bali appointed individuals to be directly responsible for the running of this program. The team was titled the green team. Chairman : Ray Clark – General Manager Vice Chairman 1 : IB. Alit Suta – Human Resources

  Manager   

Vice chairman 2 : Eka Dilaga – Resort Service Manager Vice chairman 3 : Hery Yuliantho – Chief Engineer Secretary : Novia – PA to GM

a)Mr. Ray Clark

b)Mr. IB. Alit Sutta

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c)Mr. Eka Dilaga

d)Mr.Hery Yuliantho


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