The Learning Manager Enterprise Version Training April 18, 2005

The Learning Manager Enterprise Version Training April 18, 2005 Purpose, Process, Payoff z The purpose of this training is to acquaint you with the...
Author: Shanna Briggs
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The Learning Manager Enterprise Version Training April 18, 2005

Purpose, Process, Payoff z

The purpose of this training is to acquaint you with the new Enterprise version of The Learning Manager and it’s many enriched enhancements versus earlier versions, namely CLASSIC which is what you have been using.

Purpose, Process, Payoff z

The process we’re use today, and for the remainder of the week, will be “show and tell”, and we’ll re-enforce the learning by using exercises which we will all be able to participate in.

z

Questions are welcomed at any time. If an answer is not immediately known we’ll get the answer. If we cannot get the answer in the timeframe of my being here, I’ll get the answer and send it back to Shelley so she can share the response with the entire group. We’re reserving Thursday afternoon for questions and answers so we’ll have plenty of time to review everything at that time also.

Purpose, Process, Payoff z

z

The payoff will, of course, be your (NSCC) ability to present on-line, classroom or blended training using a state-of-the-art Learning Content Management System! It will make your jobs easier and allow you to become more efficient offering sophisticated on-line training materials. Who will benefit the most? Your CLIENTS - - The FACUALTY AND STUDENTS!

Overview of The Learning Manager Before we get into the overview of The Learning Manager I would appreciate each of you introducing yourself and giving a little information on your background and what you do. Would you also tell me what your OBJECTIVES are for this training session. We’ll then be able to track them as the training progresses to ensure we meet those objectives before the training is completed.

Overview of The Learning Manager TLM: An overview: Functionally, TLM has two distinct sides: Development and Delivery. The Development process includes the following actions: Defining and Describing a Course Developing Learning Material in a Sequenced Learning Map Developing other Learning Resources Developing Test Questions Creating Assessment definitions (“blueprints” for tests)

Overview of The Learning Manager TLM: An overview: The Delivery side of TLM involves various actions: Creating User Accounts and Enrolling Learners into Courses Releasing High-Security Tests Marking Assignments and Reviewing System-Marked Tests Assigning Grades Using On-line Tools for Communication Between Administrators, Instructors, and Learners Creating Reports

Overview of The Learning Manager TLM: An overview: What’s new in Version 4.0 Support for Competency Based Training LCMS Architecture SCORM Compliance Interface Flexibility Multi-Role User IDs Courses and Offerings Scheduling Tools Support for Different Course Types Rights and Access Levels Modular Components

Overview of The Learning Manager LCMS Architecture This latest release of TLM is a “Learning Content Management System” (LCMS). TLM stores learning objects (courses, modules, questions, assessments, etc.) in a curriculum objects repository for developers to share by using, referencing, copying, or modifying according to rights and permissions established for each user and each curriculum object. A shareable content object is also known as “SCO.” Courses reference learning objects; therefore, a single copy of a question or module can be used in several different courses. Data maintenance is simplified: edit the object once and the change appears in all courses that use it.

Overview of The Learning Manager LCMS Architecture The graphic below is an overview of the storage and data management processes. The terms and concepts used in the graphic and throughout this document are explained in the following table. WORLD VIEW Web/network

-Local Database

-Uploaded assets

-Remote Databases

-Web links

Shortcuts to Objects

Briefcase

Course

-Links to objects

-New map entries

-Copies of objects

-New content

TLM Enterprise Tentative Schedule: – – – – – – – – –

Tentative Schedule: Base Module – Monday – all day Base Module – Tuesday – AM Human Capital Development Module – Tuesday PM Customization and SCORM Meta-tag Module – Wednesday AM Live Action & Survey Modules – Wednesday PM Competency – Based Training Module – Thursday AM Base Module Review – Thursday 1PM – 3PM Questions and Answers – Thursday 3:15PM – 4PM System-Data Base Review – Friday AM - ?

Overview of The Learning Manager World View The starting point for searches for any kind of learning object. Through the World View you can locate materials, by type or by course, in one or more databases within or outside your organization. Any content that is added to a TLM course is held as learning objects in the curriculum repository, accessible through the World View (provided you have suitable rights). Your can add Web links and assets (uploaded files) directly through the World View.

Overview of The Learning Manager Briefcase Your personal holding area for materials of interest. After searching for content through the World View, you can create shortcuts to objects you intend to include in your own courses. These shortcuts are stored, classified by type, in your Briefcase. Learning objects that already exist in the curriculum repository must go into your Briefcase before you can use then in your courses.

Overview of The Learning Manager Course The collection of learning materials you have created yourself. Briefcase links to objects in the curriculum repository, or Briefcase objects copied from the curriculum repository so you can make customized changes.

Overview of The Learning Manager SCORM Compliance This latest release of TLM is SCORM (Sharable Content Object Reference Model) compliant. Version 1.2 of the SCORM model encompasses a definition of storing learning content and of a run-time environment for their delivery and management. The base version of TLM supports the delivery of courseware created in other SCORM-compliant applications. The SCORM Meta-tag module adds support for developing TLM courseware that will run on other SCORM compliant learning management systems. For complete background on the SCORM 1.2 specifications, visit http://www.adlnet.org

Overview of The Learning Manager Interface Flexibility The interface is enhanced to allow each user to set up menus and options that best reflects personal use of TLM. You can customize your own start page and set up menus and options to help you use TLM efficiently.

Multi-Role User IDs Rights are assigned for all users relative to every curriculum object. A single user ID can allow you to work with different courses in different ways – as a Developer or Manager of some, as a Learner in others.

Overview of The Learning Manager Courses and Offerings TLM makes a distinction between a course in development and its active delivery version, called an “offering”. A course has no learning or activity – those are attributes of an offering. When you build a new course and are ready to commence delivery, you create an offering for learner enrollments. To do ongoing management of learner activity, you access the particular offering. To do ongoing maintenance to courseware, you access the original course. Changes you make to the original course appear simultaneously in all offerings.

Overview of The Learning Manager Scheduling Tools Facilities management tools allow you to identify rooms and available equipment. The scheduling system enables you to reserve rooms for a particular course on a one-time or repeating basis.

Support for Different Course Types TLM recognizes four different kinds of courses, each with its own type of presentation interface and resource materials. Each course is classified as an E-Course, Classroom Course, Instructor-Led Web Course, or Ancillary Learning Event. The options for content development and delivery are customized for each course type.

Overview of The Learning Manager Rights and Access Levels Because courseware is shareable in the LCMS model, every user and every curriculum object has a combination of rights to control access and use. Managing rights is critical where content is shared in multiple course offerings. A user with rights to delete or change content can affect numerous courses. User records are initially assigned an access level as an administrator, manager, or student. Default rights, which can be modified by a privileged user, are associated with each of these levels. Individual user’s permissions can depart from these defaults, reflecting that user’s roles and responsibilities.

Overview of The Learning Manager Rights and Access Levels

(con’t)

Courses, when they are created, are assigned default rights for the 3 access levels (administrators, managers, students). These rights can be modified for individual courses by access level or by individual user. All content saved in the curriculum repository is also assigned default rights for the 3 access levels (administrators, managers, students). These rights can be modified for individual objects by access level or by individual user.

Overview of The Learning Manager Modular Components The base TLM application encompasses tools for curriculum development, delivery, management, and reporting. Additional modules can be added to this base version. A modular approach enables TLM users to limit the complexity of the application as suits their requirements, while also providing for enterprise level functionality where required. Additional modules are added to the application through changes to the license key and by system configuration changes implemented by the administrator.

The modules include the following:

Overview of The Learning Manager Human Capital Development Module This module provides for job definitions, specification of courses and competencies required by jobs, automated enrollment in courses based on job assignment, scheduling and e-mail notification. The offerings that are automatically generated are based on a schedule common to all learners or differentiated for each. In the latter case, individuals’ start dates determine course scheduling.

Overview of The Learning Manager Competency Based Training Module This module provides for the definition of competencies associated with jobs, the measurement of mastery; assignment of competencies to courses and jobs; and reporting of mastery, non-mastery, and the differential between requirements and achievement. Content and testing are developed relative to competencies and course development is a process of competency selection and sequencing. Mastery of a competency remains with the individual’s history across courses and job assignments. Learners’ TLM course maps change to reflect priory mastery of competencies.

Overview of The Learning Manager Customization Module The labels and levels which reflect the academic or corporate environment can be modified as they are used within TLM. For example, terms such as “course,” “module,” “objective,” or “learner” can be re-defined as “program,” “unit,” “ competency,” or “employee”. Administrative schemes can identify up to seven levels, with each having a unique combination of rights. The levels in a particular structure are named to reflect the organization. For example, academic institutions might adopt labels such as VP Academic, Dean, Program Coordinator, Instructor, Learner. Corporate clients might use World Office, City Office, Human Resource Department, Training Coordinator, Employee.

Overview of The Learning Manager Survey Module Provides different response schemes (yes/no, multiple choice, recommendation, count, agree/disagree, always/never, Likert scale) with reporting to produce data including question statement with response summaries in test and graphic forms.

SCORM Meta-Tag Module Enables users to select certain meta-tags to categorize objects in the curriculum repository. There are 100+ SCORM meta-data tags: this module allows the administrator to select those suited to the present implementation. The tags are then associated with the curriculum repository and on search pages. Examples of tags include those associated with creation date, author, copyrights control, and medium.

Overview of The Learning Manager Live Action Module Extends the chat/whiteboard synchronous functionality to include point-to-multipoint live surveys, application sharing of programs such as PowerPoint, private conversation between the moderator and a learner, live audio, and recording of all activities within a particular session. Learners can review any part of a presentation by selecting from a timeline and then annotate and retain the content in their personal notes. Each module is accompanied by its own documentation.

Introduction to The Learning Manager

Next let’s look at what we’ll actually be doing for the next few days. Dependent upon the needs of the group we may need to modify the timing of the agenda items but we’ll be covering all of the following:

Introduction to The Learning Manager General Operations and Conventions: Logging In and Out User Privileges Organization and Functions Customizing the Display of the Start Page and Menus Using Traveling “Collapse the Side Menu,” ”Quick Save,” and Bottom of Page” Buttons Using Search Tools Reordering Data In Lists Using the World View Managing Your Briefcase

Introduction to The Learning Manager Creating and Working With Courses Selecting a Course Creating a New Course Editing Course Definitions Importing a Course Copying a Course Exporting a Course Deleting a Course Assigning Course Rights

Introduction to The Learning Manager Developing Course Content Convent Development Options The “Body” Option The Editing Toolbar The “Link” Option The “Asset” Option

Introduction to The Learning Manager Setting Permission for Other Users Adding a Module Adding an Assignment Adding a Course within a Course Adding an Assessment Adding an External Mark Adding a Grade Calculation Editing Course Map Content Deleting Course Map Content

Introduction to The Learning Manager Designing a Course Map Sequence Creating Branches in a Course Map Adding Branch Items (Streams) Nesting a Branch Within a Branch Deleting an Entire Branch (Including Streams) Moving Course Map Items

Introduction to The Learning Manager Working with Supplementary Course Content Adding An Asset – Using the Builder Linking to an Asset Adding an Announcement, Handout, Outline, Reference, or Schedule Linking to an External Application Adding Frequently-Asked Questions Adding Glossary Terms Adding Links to Relevant Web sites Adding a Taxonomy Adding Team Work Items Editing Supplementary Course Content Deleting Supplementary Course Content

Introduction to The Learning Manager Developing Test Questions Overview Describing a New Question Classifying a Question Assigning User Rights to a Question Creating a Question Header Editing or Deleting a Question Header

Create an Assessment Add an Assessment Configure Testing Properties Preview

Introduction to The Learning Manager Creating Questions and Answers Creating a Multiple Choice Question Creating a Multiple Response Question Creating a Short Answer Question Creating a True False Question Creating an Instructor-Marked Question Creating a Matching Question Creating a Custom Question Using Variables in Custom Questions an Answers Examples for Creating Variables Previewing Questions Editing or Deleting Test Questions Copying and Reusing Questions

Introduction to The Learning Manager Working with User Data Creating User Records Adding Detailed Information to Users Records Importing User Records Editing or Deleting User Records Creating a New Team

Introduction to The Learning Manager Administering Courses Viewing/Testing the Course from the Learners Side Creating and Scheduling a Course Offering Deleting a Course Offering

Managing Classrooms Booking Rooms

Enrolling Learners into Course Offerings Releasing a Test

Introduction to The Learning Manager Administering Courses (Con’t) Editing Learner Marks/Status/Comments Entering External Marks Changing Learner Assessment Marks Entering Marks for a New Attempt Changing Learner Status Changing Comments Reviewing Assessments and Learner Responses Reviewing Past Assessments – Snapshots Viewing Learner Submissions for Instructor Evaluated Questions

Introduction to The Learning Manager Creating Reports Grade Summary Report History and Status Report Module History Report Module Summary Report Question Distribution Report Question Details Report Course Progress Report Learner Enrollments Report Course Content Summary Report Course Status Report Question Validity Report

Introduction to The Learning Manager Using the Communication Tools Using the Chat/Whiteboard Tool Using the Discussion tool Creating a Discussion Category and a New Thread Replying to or Creating a Discussion Thread Using E-mail with TLM Configuring Personal Options Reviewing Your Browse History Changing Your Password Saving Personal Notes

Introduction to The Learning Manager That’s for the base module, now let’s look at the features and benefits the additional modules bring to the forefront.