The Global Leader in Managing Construction Risk
Wo rldwide Construction Consulting Project & Construction Management Services
Construction Claims Consulting
Expert Witness Services
Libraries and Museums
Power
Hotels & Recreational Facilities
Project Management Oversight
Educational Facilities
Industrial & Process
Program Management
Hospital & Healthcare Facilities
Transportation
Environmental
Oil & Gas
Estimating & Cost Management Services
Troubled Project Turnaround
Staff Augmentation
Contents
Chairman’s Message
3
Overview
5
Services
9
Experience
17
People
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hen I founded Hill International in 1976, I recognized that many owners and contractors of major construction projects were spending too much time in litigation. I built Hill International on the premise that many construction claims could be avoided, mitigated or resolved utilizing the appropriate expertise. We grew by hiring experienced professionals in varying disciplines with unquestionable integrity and exceptional skills. As a result, Hill became one of the largest construction claims consulting firms in the world. It wasn't long before we realized that Hill could be more than a reactive resolver of disputes and could become a proactive solver of problems before they arise. With the best professionals in the construction industry, Hill began providing project management services. Hill fast became one of the top project and construction management companies in the world, having successfully managed some of the largest, most complex construction projects all over the globe. Today, Hill is an international multi-disciplinary consulting firm serving private clients, governments, and international development agencies, offering a wide range of services from feasibility studies and development planning to project and construction management to claims analysis and litigation support. Our formula is simple: we hire the best people, understand our client's needs and objectives, then take ownership of each and every project that we are involved in. No matter how large or small our role is in a project, our mission is to exceed our client's expectations in every way possible. Our history is defined by thousands of successful projects. Our future is defined by the success of your next project. Cordially,
Irvin E. Richter, F.CMAA Chairman and CEO
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ill International offers a full spectrum of construction and project management services to public and private sector owners worldwide. Hill’s experience gives us a unique understanding of what can go wrong on a project. Hill uses this knowledge to identify potential trouble spots on a project before problems develop and to recommend or initiate preventive action through strategic planning and project controls. As a program, project or construction manager, Hill‘s experienced professionals have managed all phases of the construction process from feasibility and pre-design through completion, including cost and budget controls, scheduling, estimating, expediting, inspection, contract administration and management of contractors, subcontractors and suppliers. Hill also offers extensive program management, project management oversight, troubled project turnaround, staff augmentation, project labor agreement and other project consulting services.
Hill is also a pioneer and world leader in construction claims consulting and has developed an international reputation for innovative approaches to preventing and resolving time and cost overruns on major construction projects worldwide. Hill offers its clients a host of construction dispute resolution services, enabling them to complete construction on time and within budget, while minimizing claims and other problems. Hill’s claims consulting services include claims resolution, case strategy, issue analysis, establishment of causation, cost recovery, damages assessment, schedule and delay analysis, litigation support, expert witness testimony, mitigation, claims prevention and training programs as well as other management support.
We have provided consulting services for both public and private clients, on some of the most complex and technically innovative projects throughout the world, including the following: • Project management services on over 10,000 projects with a total construction value exceeding US$500 billion. • Claims management and dispute resolution services, including helping our clients resolve over 50,000 claims with a total value exceeding US$100 billion. • Management consulting services for over 1,000 projects and organizations.
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Hill provided claims preparation, submission, negotiation and advisory services to all three general contractors on the Petronas Twin Towers project in Kuala Lumpur, Malaysia. Hill’s involvement resulted in the expedient submission and resolution of change orders and claims, contributing to the successful completion of the world’s then tallest buildings.
Project Management
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ill International offers our clients a full range of project consulting and management services designed to successfully implement capital projects while minimizing risk and delivering quality services on time and on schedule. Hill offers the following project management services: project management, program management, construction management, project management oversight, troubled project turnaround, staff augmentation, project labor agreements and management consulting.
Program Management Hill's comprehensive program management services can help you keep multiple, interrelated projects in sync, on time and within budget. We help owners, financial institutions, sureties and others reduce the uncertainty and risk in their capital programs. Hill's program managers review every detail of all projects, set-up objectives, plans and priorities, manage and control the process, and identify and resolve problems. Our experienced professionals and technical resources work with the client to define, plan, implement and integrate every aspect of each project. When managing an entire multi-disciplinary program our service improves timing, cost and quality. Our client benefits from a single point of management responsibility for planning, design management, permitting compliance, construction management and ongoing operations services.
Project Management Hill International offers extensive construction and project management services to construction owners worldwide. Hill's claims experience gives us a unique understanding of what can go wrong on a construction project. Hill uses this knowledge to identify potential trouble spots on a project before they develop into problems and recommends or initiates preventive action through strategic planning and project controls. As construction project manager, Hill has managed all phases of the construction process from pre-design through completion, including cost and budget controls, scheduling, estimating, expediting, inspection, contract administration and management of contractors, subcontractors and suppliers.
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Construction Management Successful construction management demands a detail-diligent approach, proactively managed by professionals who have the experience, skills and technical support each project demands. Hill’s professionals are not only credentialed; they have seasoned, hands-on experience in the construction industry. This experience, gained in the trenches of construction projects across the globe, gives our project teams the practical knowledge they need to effectively manage virtually any type of capital project. Hill’s CM teams include: construction managers, resident engineers, construction superintendents, estimators, schedulers, inspectors, contract administrators and construction claims avoidance experts.
Project Management Oversight Our project management oversight (PMO) services support project success by independently anticipating problems, identifying setbacks and recommending solutions in every area of construction. This is the essence of PMO; to give clients objective information allowing them to make prudent decisions about key issues before major problems occur. Hill’s PMO teams provide timely and objective reporting, from evaluating the performance of the construction manager, designer and contractors, to monitoring schedules and analyzing costs. Teams include specialists in all phases of construction, so that the myriad events that occur on a project can be assessed and evaluated in a timely way by the right expert. Because Hill’s staff includes experts who are leaders in their disciplines, our clients benefit from strong recommendations, which are both technically and financially sound.
Troubled Project Turnaround While project management is used most cost-effectively before construction begins, it is also used to regain control after serious problems have caused delays or overruns. When retained under these circumstances, Hill assembles a team that can most expediently address critical needs. Hill’s turnaround team designs new schedules, creates new plans, and implements procedures to get the project back on track. In addition, Hill’s experience in construction claims means our turnaround team can mitigate and resolve claims, without impeding newly established project schedules.
The Oakland Bay Bridge project entailed the reconstruction of two road sections totaling approximately 1,500 feet of roadway and the construction of a new electrical substation. The new road sections connect Interstate 80 in Oakland with the side-by side deck of the new east span. Hill provided project controls and safety management services during the project. Work was completed while both automobile and shipping traffic proceeded on and below the bridge.
Hill provided construction management services during renovations to the historic Museum of the City of New York. The six-year $40 million renovation included a reconstructed roof, mechanical and electrical upgrades, a new building addition and interior renovations throughout the complex. This project was named the “Best Public Project Under $10 Million” by the Construction Management Association of America.
The Caja Madrid Tower in Madrid, Spain is the headquarters for Caja Madrid, the fourth largest financial institution in the country. This 56-story building is 250 meters high and has 107,000 square meters of space including offices, technical facilities, a 260-seat auditorium and a 16-meter lobby. Hill provided project management services during construction of this skyscraper, the tallest in Spain.
Hill managed the design and construction of Palm Jumeirah a man-made, palm-shaped island in Dubai, UAE. The island includes 2,400 homes, 30 hotels, aquatic-themed entertainment and tourist attractions.
Staff Augmentation Not all of today's organizations have the internal resources to handle every type of assignment. Hill's experienced project managers, construction managers, engineers, architects, designers, schedulers, financial analysts, contract administrators and other professionals are available at a moments notice to staff virtually any type of project at any phase. Hill's staff augmentation teams are put together based upon the unique needs of each individual assignment and are available for durations that range from days to years. Our professionals take a results-driven, yet cooperative, approach to meeting our clients' goals, and effectively complement existing permanent staff throughout the globe.
Project Labor Agreements Hill helps both public and private organizations who have large, complex construction projects save time and money through a type of collective bargaining agreement called a Project Labor Agreement (PLA). PLAs create efficiencies through standardization of project participant contracts. They help avoid conflict issues between contractors who are working a large project and help protect against strike conditions. Hill will work with all parties on the project, including owners, contractors and unions to unify their contractual relationship. The end result is a tremendous savings in both time and money through standardization efficiency.
Management Consulting Hill can assist with evaluating the efficiency of your organization’s management process and procedures. Through personal interviews, surveys, focus groups and on-site observation, Hill will provide a detailed report of our findings. We will make recommendations on how to optimize resources, reduce process bottlenecks and use technology tools to improve productivity. After turning every stone to find potential areas for improvement, Hill’s team of experts will work with your management team throughout the implementation process.
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Construction Claims and Consulting Hill International is a world leader in construction claims consulting having participated in over 50,000 disputes valued in excess of US$100 billion. Hill has developed an international reputation for its innovative approaches to preventing and resolving time and cost overruns on major construction projects worldwide. Hill offers its clients a full spectrum of construction claims services enabling them to complete construction on-time and within budget, while minimizing claims and other problems. Hill’s consulting services include: Claims Consulting, Litigation Support, Expert Witness Testimony, Cost and Damages Assessment, Construction Assurance, Delay and Disruption Analysis, Project Neutral® and Risk Management Services.
Claims Consulting Even the most carefully planned construction project can encounter claims. How those claims are handled, however, can make a difference in the success of the project. Hill’s approach to claims resolution is broad-based and relies on the participation of Hill’s multi-disciplined staff of engineers, architects, attorneys, contract administrators, construction managers, accountants and scheduling specialists. Such a range of expertise is essential in analyzing the often complex liability, causation and damage components of a claim. Hill’s technical and contract experts conduct a detailed analysis of the claims, break them down event by event and issue by issue, to help facilitate resolution. By reviewing and analyzing all relevant project documents and performance data, our team can help get to the root of any dispute.
Hill has worked on over 500 energy and power projects around the world, including the Perry Nuclear Power Plant in Cleveland, Ohio. We provide a full range of power industry services, from project management to construction claims consulting.
Hill provided risk management services for the Wynn Encore project in Las Vegas, Nevada. These services included a review of the contract documents, identification of major risk areas, development of procedures to mitigate and manage the risk and implementation and training of these procedures.
Hill provided construction claims services on the Kuala Lumpur Monorail Expansion in Malaysia. Hill also provided contract administration and project management services on the project.
Hill International is providing project oversight services on the $5.25 billion Panama Canal Expansion Program. The upgrades include the construction of two lock complexes, excavation of new access channels to the new and existing docks, deepening of the navigation channels, and elevation of Gatun Lake’s maximum operating level.
Litigation Support Should litigation be unavoidable, Hill provides claims analysis and technical support to clients and their legal counsel. We help prepare issue files and requests for admission, answer and prepare interrogatories, and assist in depositions. Hill’s experts also provide expert witness testimony and often present the claims analysis work we’ve done through expert reports. Our engineers, architects, contract administrators, construction managers, certified cost engineers and schedulers possess highly specialized skills in all phases of the construction process. They offer vast experience preparing and rebutting requests for additional compensation and time extensions, as well as other issues surrounding construction disputes. As experts, they provide insightful recommendations which consider the competing issues and provide credible, objective analysis of our client’s position.
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Expert Witness Testimony Hill’s staff includes hundreds of experts with vast experience in every industry sector and discipline; they have the technical skills on hand to quickly get to the heart of even the most complex issues. When litigation requires an expert to testify, Hill has a thorough understanding of this process and will assign an appropriate expert with the experience and expertise relevant to the client’s requirements. All experts are carefully screened for availability and cleared of conflicts before being submitted for consideration by the client.
Cost and Damages Assessment Hill’s approach to evaluating cost and damages begins with a performance audit of the contractor’s costs. Based on the results of its claim analysis and audit, Hill then prepares an independent estimate of costs the contractor may be entitled to recover under the appropriate remedy granting clause of the contract (e.g., suspension of work, differing site conditions, changes clause) or under alternative breach of contract or tort theories. The damage review will include an analysis of the contractor’s efforts to mitigate its damages, evaluation of its cost accounting system, and analysis of the propriety of the method employed to calculate damages. Hill routinely utilizes its staff’s expertise in construction accounting, cost engineering, estimating and project change orders, total job costs, and related cost data.
Construction Assurance Services Hill’s Construction Assurance team offers independent, objective auditing and advisory services focused on reducing financial and operational risk on major construction projects and establishing accountability at all management levels. Worldwide experience managing risk on some of the world’s largest, most complex projects make Hill uniquely qualified to advise on any type of construction project from a financial, schedule or operational perspective. Construction Assurance is a customized approach to managing risk that incorporates services and lessons learned from over 35 years of managing construction risk. With thousands of professionals working throughout the world, our consultants provides expert and actionable advice through audits, assessments and evaluations that identify and mitigate risk, monitor compliance, and objectively report on project performance. Construction Assurance clients include both private and public company’s board of directors, governmental agencies, financial institutions, insurance/surety companies, and other entities responsible for mega projects. For over 20 years, Hill has provided program management services on the US$1.5 billion capital improvement program at Philadelphia International Airport.
Hill provided on-call construction management and project controls services for the Arizona Diamondbacks and Colorado Rockies new spring training facility. The state-of-the-art training facility is located on the Salt River Pima-Maricopa Indian Community near Scottsdale, Arizona.
Hill is providing project controls and staff augmentation services to Southern California Edison (SCE) in connection with a modernization of their electrical infrastructure. SCE provides power to 430 cities and communities in 50,000 square miles of service area.
The Cotai Strip is the center of Macau's massive program of casino developments, including the world's largest casino, with convention center, hotel suites, restaurants, retail outlets, and other high-class entertainment facilities. Hill provided contractual and programming claims advisory services to a variety of the contractors that were involved during the project's construction.
Delay and Disruption Analysis A team of Hill professionals with in-depth industry experience will evaluate your project’s schedule and identify all possible pitfalls in scope, logic, sequence and duration. They will help sort out critical vs. non-critical activities, evaluate resource loading and perform “What If” and “Time-Window Based” analysis. Hill’s experts utilize the most sophisticated methods for establishing and evaluating schedule conflicts, analyzing delays/acceleration, conducting productivity analysis, auditing costs and determining damages.
Project Neutral® As construction budgets and schedules for completion continue to tighten, today’s construction projects are increasingly fraught with tremendous risk. Disputes over even the smallest of issues can quickly escalate, with crippling consequences to the parties involved and the project itself. The Project Neutral® is a unique form of alternative dispute resolution (ADR) developed by Hill that blends technical analysis and mediation services to help parties reach a fair, negotiated settlement swiftly, inexpensively and without contention. Retained jointly by the parties, Hill objectively assesses the issues in dispute and presents its findings to both parties. On the basis of their findings, a trained mediator leads the Hill team in moving projects toward a negotiated settlement. This process allows both sides, and their counsel, to maintain control of the process and the resulting settlement.
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or over a quarter of a century, clients worldwide have selected Hill International as consultants on their most complex projects. Each client has unique needs and goals, yet they choose Hill because they need experts who can prevent problems, minimize risks and eliminate surprises. Meeting our clients’ diverse needs in handling project risk and exceeding their highest expectations is our mission at Hill. Hill offers a full spectrum of services to assist our clients in successfully managing major capital, investment and technical assistance programs, from initial feasibility studies, to planning and design, to procurement and construction, to start-up and operation, and finally, through implementation and contract close-out. Hill has served public and private sector clients in a wide range of sectors, including:
Buildings
Industrial and Process
Apartment and Housing Facilities Commercial Office Buildings Educational Facilities Entertainment Facilities Government Facilities Hospital and Healthcare Facilities Hotels, Casinos and Resorts Religious Facilities Retail Facilities Sports Facilities Theme Parks and Zoos
Cement and Aggregates Chemical Pharmaceutical Pulp and Paper Steel and Metal
Oil and Gas Pipelines Oil Terminals/Refineries Offshore Oil Platforms Oil Spill/Catastrophe Relief
Transportation Airports Bridges Ports, Harbors and Canals Rail and Transit Roads and Highways Tunnels
Power Cogeneration Facilities Fossil Fuel Power Plants Hydroelectric Facilities Nuclear Power Plants Renewable Energy Waste-to-Energy Facilities Renewable Energy Transmission and Distribution
Manufacturing Manufacturing Facilities Vehicles
Telecommunications and Technology Environmental Hazardous Waste Sewerage and Solid Waste Water Supply
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Client Testimonials The greatest foundation for the future success of a professional services firm is exceeding the expectations of its clients. Here are just a few of the comments made by our clients regarding our performance on their behalf… "I am very pleased with the consultants that were provided by Hill International. Hospital construction projects have complex M-E-P systems and construction requirements and require more diligence and expertise than many other types of construction. The Hill consultants were very professional, motivated consultants that possessed a wide variety of skill sets." Mike Smith Director of Facility Planning Methodist Hospital Construction, TX "On behalf of Al Maabar Libya I would like to offer our utmost appreciation for the exemplary project management services that Hill International provided at our Al Waha Complex from June 2008 to January 2010. Hill International provided a highly qualified and experienced professional team who successfully effected the following disciplines to the highest quality: programming; architectural; structural and service design review and management; and contractual." Emhemmed Ghula Acting General Manager Al Maabar Libya "Hill International joined the construction team at Burlington City High School at a time when the project was withering on the vine, about to be choked by an incompetent state bureaucracy, an uncooperative architect and a general contractor who cared about nothing except extracting as much money as they could from the owner. Hill was instrumental in pulling the project out of the abyss and steering it to a successful completion." James J. Countryman Facilities Manager City of Burlington NJ Public Schools "It was very easy to work with the team provided by Hill. Hill's attention to detail has helped us achieve fair and reasonable results for the nearly 100 Proposed Change Orders negotiated on DCPL's behalf. The project was delivered under-budget and with substantial savings." Dedric Boyd Project Manager District of Columbia Public Library
"Hill's technical expertise, attention to detail, and ability to work with the Owner and General Contractor, was a key component in delivering this successful project. Hill's efforts, and the efforts of primary contractors Hill managed, were an important part of the success of the entire project." Paul Witherspoon, Project Manager U.S. General Services Administration “Hill's team went in harm’s way on a daily basis to create a solid program under the most difficult pressures I have experienced in my 45-year career in the military and on the outside. I am firmly convinced that the Stanley Baker Hill (SBH) team has been an invaluable resource to our country, to Iraq, and to the U.S. Army Corps of Engineers during that time span that they have all worked together on the Iraq Reconstruction Program." David J. Nash Former Director Iraq Project Management Office "The complicated logistics of performing a ground-floor reconstruction while the building remained occupied were very well-executed by the Construction Manager. The project was completed in time for a critical exhibit opening to the joyous acclaim by the museum and its patrons and with remarkably little complaints from building users during construction". Michael Nastasi Program Director New York City Department of Design and Construction "We've all struggled through a lot together in our team effort to design and construct safe, secure and sustainable "in vitro" and "in vivo" laboratory. My sincerest thanks go out to all of the individuals at Hill who provided me with the support I needed to be successful on the six grants that I directly administered for NIAID." Ambrose "Buck" Lewis Program Officer National Institutes of Health
"Hill was vital in the successful management, execution and timely completion of the $102-million Trenton-Morrisville (Route 1) Toll Bridge Rehabilitation and Widening Project. Throughout the project, Hill successfully enabled the DRJTBC to fulfill its public-service mission with a conscientious and professional approach to the project."
"Hill built and led the team assigned to provide cost management services for the Birmingham Airport Terminal and played a vital role in the cost containment for the project team. Hill International's knowledge of the design and construction process and their professional approach to challenging issues has greatly enhanced the success of our projects."
George Alexandridis, P.E. Chief Engineer Delaware River Joint Toll Bridge Commission
Gary D. Kimbrell, AIA, NCARB, LEED AP Vice President KPS Group, Inc.
Hill was responsible for providing pre-design and design phase construction management services for the new executive world headquaters for Endesa, the largest electric utility company in Spain.
The Latvian Ministry of Culture selected Hill International to manage the planning, design and construction of its landmark National Library of Latvia in Riga. The US$120 million building will tower over the banks of the Daugava River in the shape of a glass mountain and features extensive exhibit and museum facilities
Hill is providing project management services during the design and construction of the Shams Abu Dhabi development. The massive US$2.7 billion project is located on Reem Island, off the northeastern shore of Abu Dhabi.
Hill is providing program controls and related support services to the San Francisco Municipal Transportation Agency (SFMTA). The eight-year contract includes an 18-month development and implementation phase for a fully-integrated program controls and management system for use agency-wide. This system will be an important part of the agency’s $1.6 billion Central Subway project.
Hill provided project management services for the US$681 million Etihad Towers, a world-class mixed-use development located on the prestigious coastline of Khalidyah in Abu Dhabi, UAE. The development comprises five towers ranging from 49 to 76 stories above a five-level podium.
In addition, we have provided our services to private owners and developers around the world, including many Fortune 500 companies. With over 10,000 successfully completed projects, we have the experience, resources, and credentials to meet any funding institution or government’s needs.
Worldwide Experience U.S./Canada Altamonte Springs, FL Atlanta, GA Austin, TX Baltimore, MD Bellevue, WA Bensalem, PA Boston, MA Columbus, OH Dallas, TX Danbury, CT Granite Bay, CA Houston, TX Irvine, CA Jacksonville, FL Las Vegas, NV Los Angeles, CA Marlton, NJ Miami, FL Modesto, CA Montgomeryville, PA New Orleans, LA New York, NY North Canton, OH Ontario, CA Orlando, FL
Palm Coast, FL Perrysburg, OH Philadelphia, PA Phoenix, AZ Pittsburgh, PA Portland, OR Sacramento, CA San Luis Obispo, CA San Ramon, CA Spokane, WA State College, PA Tampa, FL Toronto, Canada Vancouver, Canada Washington, DC Latin America Mexico City, Mexico Paraupebas, Brazil Rio de Janeiro, Brazil Sâo Paulo, Brazil Trinidad & Tobago
Europe Athens, Greece Baku, Azerbaijan Barcelona, Spain Belgrade, Serbia Birmingham, UK Bristol, UK Bucharest, Romania Cardiff, Wales Daresbury, UK Dusseldorf, Germany Edinburgh, Scotland Exeter, UK Glasgow, Scotland Istanbul, Turkey Leeds, UK London, UK Luxembourg Madrid, Spain Manchester, UK Munich, Germany Riga, Latvia Tbilisi, Georgia Teesside, UK Warsaw, Poland Winchester, UK
Middle East Abu Dhabi, UAE Damascus, Syria Doha, Qatar Dubai, UAE Jeddah, Saudi Arabia Manama, Bahrain Riyadh, Saudi Arabia Sharq, Kuwait North Africa Cairo, Egypt Casablanca, Morocco Tripoli, Libya Asia/Pacific Beijing, China Brisbane, Australia Da Nang, Vietnam Hong Kong, China Kuala Lumpur, Malaysia Perth, Australia Shanghai, China Singapore Sydney, Australia Tokyo, Japan
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Hill has worked on numerous projects for the Smithsonian Institution, including serving as construction manager for the US$144 million renovation and expansion of the National Museum of Natural History in Washington, DC.
Worldwide Expertise
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ill International employs thousands of architects, engineers, project and construction specialists, attorneys, management consultants, financial analysts and support personnel. Many enjoy international reputations in their fields of expertise.
Our project teams are formed on a project-by-project basis bringing the most appropriate skills and expertise to the assigned task. Hill's staff is comprised of experienced professional engineers and specialists with training in virtually every applicable discipline including: • Accountants /Auditors • Architects • CiviI/Site Engineers • Claims Experts • Construction Attorneys • Construction Managers • Contract Administrators • Cost Engineers • Economists • Environmental Specialists • Field Inspectors • Financial Analysts • Information Systems Engineers • Management Consultants • Mechanical and Electrical Engineers • Process Engineers • Project Managers • Quality Assurance /Quality Control Experts • Quantity Surveyors • Safety Experts • Schedulers • Structural Engineers • Value Engineers Together, Hill's staff provides a depth of experience unmatched in the construction industry.
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Hill supported the development, installation, and maintenance of a management reporting and project control system for Sound Move and provided dedicated project control support staff to Link Light Rail, Sounder Commuter Rail, and the Regional Express Bus System.
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