The Future of Eye Care Delivery

Course Description What will the future bring to the profession of eye care? How will the delivery of healthcare in general effect our live and the life of our consumers? As healthcare delivery changes with technology, social expectations, and financial pressures, will you be ready? Join us as we look at what the next two decades may bring to the eye care industry. Be prepared and don’t miss this look into our future.

Course Length 2 Hrs

Scot Morris, O.D. e: [email protected]

COPE #

Audience: General Optometry Speaker Disclosure(s) In the last 24 months I have received compensation in some fashion from the following entities for the stated reasons. CONSULTANT/ADVISORY BOARD: Alcon, Allergan, Bausch & Lomb, Essilor, GPN, MARCO, Vistakon GRANT RECIPIENT: Biosciences, Alcon, Allergan, ELOA AUTHOR/EDITOR: Optometric Management, COMPANY OWNERSHIP: Morris Education & Consulting Associates, LLC, Eye Consultants of Colorado, LLC

Course Objectives 1. 2. 3. 4. 5. 6.

Discuss the effects of near and mid-term healthcare reform Describe the future of managed eye care Discuss the 5 impact points of technology Describe the future of Human resources in eye care Demonstrate the impact on the new sales tools on eye care consumers List the 5 things every provider needs to do to prepare

Morris Education & Consulting Associates, LLC 303.250.0376

www.morrisconsultingassociates.com [email protected]

Scot Morris, O.D. e: [email protected]

Abridged Course Notes

Health Care Reform (25 minutes)

"Take-Home" Notes

Timelines and Processes 1. Near Term a) HIPAA b) PQRI c) ICD-10’s d) ICD-11’s e) Technology Mandates/MU f) The Current Effects on Eye Care 2. Intermediate a) Hospital centralization b) Evidence Based Medicine c) Centralized Health Care Database d) Provider Ranking e) Value Based Medicine B. The Future of Collaborative Medicine Managed Care 1. Integrated Care within the Health Care Models 2. Stand Alone Plans 3. Modified models

"To Do List"

a) Concierge Style Models b) Accountable Care Organizational Alignment 4. E-secure messaging 5. Access to clinical research Morris Education & Consulting Associates, LLC 303.250.0376

www.morrisconsultingassociates.com [email protected]

Abridged Course Notes

Scot Morris, O.D. e: [email protected]

Business Operations A. Business Analytics

"Take-Home" Notes

1. Know Your Ratios B. Purchasing 1. Targeted Buying C. Fee Setting, Profitability D. VBM changes to the landscape E. Operational Efficiency 1. Understanding Workflow F. Centralized Billing

Technology(25 minutes) A. Data B. Connectivity C. 3D printing D. Accessibility 1. E-scheduling 2. Remote visits form home 3. e-referrals 4. E-secure messaging 5. E-secure messaging

"To Do List"

6. E-results E. Confidentiality/Privacy

Morris Education & Consulting Associates, LLC 303.250.0376

www.morrisconsultingassociates.com [email protected]

"Take-Home" Notes

Care A. Care Delivery 1. Who will be delivering the care a) Mergers and Acquisitions b) Regional Networks and ACO’s c) Industry’s Future Role in Care 2. Where will they be getting their care a) Safe at Home Care 3. Interactive patient education B. The Influence of Wearable Tech on patient care C. Online exams D. Automated Refracting Technology E. Visual Perception Analysis

Operations (15 minutes) A. Inventory Management 1. RFID and Beyond B. Business Reporting C. Financial Management

Morris Education & Consulting Associates, LLC 303.250.0376

www.morrisconsultingassociates.com [email protected]

Abridged Course Notes

Human Resources (10 minutes) D. Recruitment

Scot Morris, O.D. e: [email protected]

"Take-Home" Notes

E. Training F. Delegation G. Staff Ownership/Leasing H. The “New” Provider Generation Philosophy and Reality 1. What that means to the industry

Sales & Marketing (15 minutes) A. Personal Informatics 1. RFID Encoding 2. Identity Rendering/Profiling B. Direct to Consumer Marketing 1. Live time Interactive C. Personalized Shopping 1. In Person 2. Web 3.0

What Do I Need to Do to Prepare (10 Min) A. Set Goals B. Have a plan

"To Do List" "To Do List"

C. READ/WATCH!!! D. Adapt E. RISK!! Morris Education & Consulting Associates, LLC 303.250.0376

www.morrisconsultingassociates.com [email protected]