The employers choice for apprenticeships

Championing the region since 1815 The employers choice for apprenticeships N ECC T RA IN IN G P ROS P ECTU S The employers choice for apprentices...
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Championing the region since 1815

The employers choice for apprenticeships

N ECC T RA IN IN G P ROS P ECTU S

The employers choice for apprenticeships

“Now we are giving employers the power to take control of the training so that it best meets the skills they need.” David Cameron, MP

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Contents

WELCOME TO NECC TRAINING What is an Apprenticeship?

05

How to Recruit an Apprentice

05

Why choose an Apprentice?

06

Traineeships

08

Non Apprenticeship Training Options

10

Employer Led Routeways

12

THE COURSES

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Business and Professional 

14

Financial

24

Dental 

28

Warehouse & Logistics

32

Engineering, Manufacturing & Construction

36

A-Z Guide

54

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“Apprenticeships are an ideal way to fill skills gaps; get people straight from school, train them makes good business sense.” Tony Elliott, Technical Director, Jacobs

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WHAT IS AN APPRENTICESHIP? An Apprenticeship is a way for young people and adult learners to earn while they learn in a real job, gaining a real qualification and a real future. Hiring apprentices helps businesses to grow their own talent by developing a motivated, skilled and qualified workforce. Quality is key to Apprenticeships – NECC provide high quality training that benefits both apprentices and employers. Apprenticeships deliver for businesses and help them grow by: - Reducing training and recruitment costs - Increasing productivity and your bottom line - Developing a skilled, motivated and qualified workforce - Improving customer service results - Providing financial return on investment. More than 100,000 employers, in over 160,000 workplaces, currently use Apprenticeships to attract new talent, re-skill existing staff and tackle skill shortages. Apprenticeships are available to businesses of all sizes and from all sectors in England. Employment is a fundamental part of an Apprenticeship. An apprentice must be employed in a job role with a productive purpose.

Apprenticeship Levels: There are three levels of Apprenticeship available: - Intermediate Level Apprenticeships - Advanced Level Apprenticeships - Higher Apprenticeships NECC is approved by Ofsted and is one of the largest independent apprenticeship training providers in the North East of England. HOW TO RECRUIT AN APPRENTICE: Simply contact us and we will arrange for one of our Skills Development Managers to discuss your requirements with you. NECC have a dedicated Training Recruitment Service who will provide full recruitment support to source and shortlist the right candidates for your vacancies. This is a free of charge service to employers looking to recruit an apprentice. All learners recruited must work towards a qualification with NECC.

HOW TO CONTACT US: Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk 0300 303 6322

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Increased business productivity Apprentices receive relevant training, so have an immediate impact and make a real and meaningful contribution to your business

of employers say that apprenticeships provide higher overall productivity

Improve employee satisfaction and staff retention Businesses that employ and train apprentices will have a more loyal and committed workforce

Address skills shortages Apprentices will promote a skilled workforce and fill any skills shortages – ensuring companies possess the skills they need to meet their current and future business goals.

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76%

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80% of employers feel that apprenticeships reduce staff turnover

83%

of employers rely on their apprenticeships programme to provide the skilled workers that they need for the future 0300 303 6322

WHY CHOOSE AN APPRENTICE? Improve quality Apprentices are provided with the correct tools to do the job and are monitored by the programme’s advisers and through the company’s own quality control systems; creating commercial gain and a healthy workforce for the future.

Reduce costs It’s a cost effective way of introducing new talent to the business; saving on recruitment, salary and training costs.

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77%

of employers believe apprenticeships make them more competitive

59%

report that training apprentices is more cost-effective than hiring skilled staff

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TRAINEESHIPS:

Preparing young people for the world of work What are Traineeships? Traineeship programmes* support young people to develop skills that will enable them to progress onto Apprenticeships or other forms of sustainable employment. What are the aims and objectives of the programme? Traineeships are flexible programmes designed to help address skills gaps that may prevent young people from accessing an Apprenticeship or moving into mainstream employment. Traineeship programmes run for a maximum of 6 months, NECC are looking for local employers to support this initiative by offering real work experience. There is no requirement to offer a job at the end of the programme - although that would be a fantastic outcome! NECC will seek employment opportunities for these young people during the course of the programme and the anticipation is that many participants will move into our mainstream apprenticeship provision as a result of both parties support and guidance. What are the main elements of the programme? Learners will focus on 3 main areas throughout the duration of their programme;

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Work placements The duration of work placements should be at least 6 weeks and no more than 5 months, but exact durations will depend on individual learner needs and the employers we work with. Work placements will be identified before learners start the programme. Employers will be required to provide a reference and carry out a mock interview at the end of the programme. Employability Skills Training The content of this training is flexible and should address individual learner needs. NECC have a wide range of accredited units and modules available for the learners to work towards and achieve.

Learners will then attend a further 3 days’ work placement with an employer and the employer will provide them with the work experience required for their sector. What is the employers’ role in this? Employers are required to provide learners with a range of tasks and duties that will help provide an insight to their sector. Employers will offer support to the learners during their time in the workplace and they will be required to pay each learner £10 per day which will reimburse lunch and travel costs. We would suggest the hours of work are 9am to 4.30pm. How can employers get involved? NECC are looking for employers to help provide real work experience opportunities to our learners. NECC can provide you with advice and guidance on how you can get involved.

Our training programmes will include: - Interpersonal skills – personal and social development - CV writing - Interview preparation, a mock interview and feedback with NECC - Job-search skills - Vocational skills in a particular sector

*locations for the Traineeships Programme are subject to employer demand.

English and Maths Learners without at least a grade C in GCSE English and Maths will be required to undertake an English and Maths qualification. How will the programme be delivered? Each learner will attend one day release session with NECC on a weekly basis where we will deliver English, Maths and Employability Skills sessions.

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Contact us for more information about Traineeships: Call 0300 303 6322, Email: [email protected], web: www.necc.co.uk

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NON APPRENTICESHIP TRAINING OPTIONS: SKILLS SUPPORT FOR THE WORKFORCE (IN PARTNERSHIP WITH IN TRAINING AND TEES VALLEY WORFORCE SKILLS) We can offer you and your workforce a complete and tailored training solution through our Skills Support for the Workforce programme. Skills Support for the Workforce (SSFW) is a programme to improve the skills of employees in small or medium-sized businesses. Fully funded by the European Social Fund, this is an opportunity for individuals to update their skills and knowledge and for employers to plug their skills gap at no extra cost. Benefits for your business: - Improve the skills of your existing workforce - Increase staff retention and loyalty - Enhanced productivity and effectiveness - Supports future objectives - Flexible delivery - to suit business demands - Fully funded training - save money on your training budget Benefits for your employees: - Learn new skills - Enhance their career prospects - Improve their performance - Progress to higher level training and qualifications - Range of job-specific courses on offer, from Level 1 to Level 4 - No fees to pay - fully funded by the scheme 10 NECC Training Prospectus

Eligibility: - Individuals must be employed within a small or medium enterprise (SME) with fewer than 250 employees. - Employers must be based within the North Eastern Local Enterprise Partnership (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland) or the Tees Valley Local Enterprise Partnership (Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland and Stockton on Tees) - Individuals must be aged 19+ - Training must be non-mandatory and accredited and be in one of the key priority areas that led by the LEP. - Training can be delivered at Level 1, Level 2 and Level 3. (For micro-businesses with up to 49 employees, training can also be delivered at Level 4.) Contact us for more information: Call 0300 303 6322, Email: [email protected], web: www.necc.co.uk

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24+ ADVANCED LEARNING LOANS

ENHANCED LEARNING CREDITS ADMINISTRATION SERVICES

24+ Advanced Learning Loans are available to support those aged 24 and over to undertake advanced and higher level courses. This covers all provision at level 3 and level 4.

NECC is an approved Deliverer for the Enhanced Learner Credits Administration Service (ELCAS).

Learners (not employers) can apply for a loan to meet the tuition costs of their course, which will be paid directly to their college or training organisation on their behalf.

The MOD’s Enhanced Learning Credits Scheme (ELC) is an initiative to promote lifelong learning amongst members of the Armed Forces.

The loans will not be means tested and will not be subject to credit checks. To be eligible the learner must meet the required criteria.

The ELC scheme provides financial support in the form of a single up-front payment in each of a maximum of three separate financial years.

A learner must be studying at a Skills Funding Agency approved provider in England.

ELC funding is only available for pursuit of higher level learning i.e. for courses that result in a nationally recognised qualification at Level 3 or above on the National Qualifications Framework.

The loans will only be repaid when the individual has completed their training and is earning more than £21,000 a year – in the same way as Higher Education (HE) student loans.

ELCAS Approved Registration Number 6611.

For more information please go to www enhancedlearningcredits.com

For more information please go to www.gov.uk/advanced-learning-loans/overview

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Employer Led Routeways NECC ROUTEWAY PROGRAMMES Our routeway programmes are designed to provide recruitment and training support to employers looking to take on unemployed people aged between, 19-24 years and offers pre-employment training based on an employer’s requirements. These programmes vary in length but all have a sector specific training aim of moving individuals into employer vacancies. Upon completion, candidates will have a comprehensive understanding of the industry sector. Those who demonstrate commitment through participation and attendance on the programme will be available for interview. Candidates will also gain skills, knowledge and qualifications directly related to the working environment and the role you wish to recruit for.

NECC Routeway programmes cover a number of occupational areas, including: • Business Administration • IT • Contact Centre • Retail • Customer Service • Warehousing • Manufacturing Programmes are delivered across a number of sites in the North East, subject to employer demand. This is a FREE course fully funded by the Skills Funding Agency (SFA) for unemployed Job Centre Plus clients aged between 19 and 24 years.

CONTACT US FOR MORE INFORMATION ABOUT ROUTEWAYS: Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk 0300 303 6322

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“True motivation comes from achievement, personal development, job satisfaction and recognition” Frederick Heizberg

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BUSINESS AND PROFESSIONAL Business Administration Apprenticeships Level 2/3 Customer Service Apprenticeships Level 2/3 Contact Centre Operations Apprenticeships Level 2/3 ICT User Apprenticeships Level 2/3 ICT Professional Apprenticeships Level 2/3 Team Leading Apprenticeship Level 2 Management Apprenticeship Level 3 Housing Apprenticeships Level 2/3

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

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BUSINESS ADMINISTRATION APPRENTICESHIPS LEVEL 2/3

CUSTOMER SERVICE APPRENTICESHIPS LEVEL 2/3

Who is it for? Any person whose duties and responsibilities include business administration within their role. Administration, reception and secretarial staff are all vital to support management and ensure the smooth day-to-day running of any business. On this course participants will use the latest information technology and become familiar with modern office equipment and up-to-date administration methods. Applicants will be assessed on their individual skills and ability.

Who is it for? This qualification is designed to develop the skills, knowledge and experience of those people looking to work in a service delivery role. Keeping customers happy is essential for any business to succeed, so boost your career prospects by learning how to do exactly that! Applicants will be assessed on their individual skills and ability.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 Certificate in Business Administration/ Level 3 Diploma in Business Administration - Technical Certificate – in Principles of Business Adminstration (Level 2/3) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate Course Overview - Manage and improve your own performance in a business environment - Work and communicate in a business environment - Contribute to running a project (optional exam unit) - Develop and deliver presentations (optional unit) - Contribute to innovation in a business environment (optional exam unit) - Principles of business and administration - A variety of IT skills- competitor analysis (optional)

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 Certificate in Customer Service/ Level 3 Diploma in Customer Service - Technical Certificate in Customer Service (Level 2/3) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate Course Overview - Customer Service Foundations – effective communication skills - Impression and Image – go the extra mile and create a positive impression - Customer Service Delivery – improve the customer relationship - Handling Problems – recognise and deal with customer queries, requests and problems - Development and Improvement – promote continuous improvement

The Level 3 course provides an insight into more advanced principles and processes of Business Administration. 16 NECC Training Prospectus

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CONTACT CENTRE OPERATIONS APPRENTICESHIPS LEVEL 2/3

ICT USER APPRENTICESHIP LEVEL 2/3

Who is it for? Any person whose duties and responsibilities involve contact / call centre operations. Applicants will be assessed on their individual skills and ability

Who is it for? The course is designed for any ICT User who can make use of predefined or commonly used IT tools for activities that are at times non routine or unfamiliar. Users will be able to devise solutions to use IT tools to improve productivity. The user can be working in any job role as long as they use a variety of ICT systems consistently. Applicants will be assessed on their individual skills and ability.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 Certificate in Contact Centre Operations / Level 3 Diploma in Contact Centre Operations - Technical Certificate in Contact Centre Operations (Level 2/3) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Employee Rights and Responsibilities (ERR) Course Overview - Development of personal and organisational effectiveness - Health and Safety and ICT in Contact Centres - Contact Centre Systems and Technology - Customer Care - Direct Selling and Customer Acquisition in Contact Centres - Interpersonal and Written Communication - Remote Support for Products or Services - Incident Management - A range of IT related units including (Using IT to exchange information, General Usage of IT, Using IT Software, Internet and Intranets, Database Software)

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Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2/3 Diploma for ICT User Skills - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employee Rights and Responsibilities (ERR) Certificate - Includes day release element Course Overview - Improving productivity using IT - Understanding the potential of IT - Developing personal and team effectiveness using IT - Set up an IT system - IT security for users - Using the internet - Using email - Software, Including: Audio, video, desktop, presentation, database, spread sheet, website

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FERDINAND SEQUERIA

24 year-old Ferdinand Sequeria from Gosforth has recently completed his Customer Service Apprenticeship, whilst working at the Gosforth Marriott Hotel. He said: “I feel really pleased to have completed my Customer Service apprenticeship and I’ve really enjoyed the journey. “Thanks to my qualification I feel that I have really added to my experience and I am grateful for the fantastic level of support I have received from my NECC tutors. “I would thoroughly recommend an NECC apprenticeship to anyone interested in gaining a great Customer Service qualification.” Libbi Benson, Marriott’s HR Training Officer, said: “The flexibility and level of support that NECC has given us has been fantastic. “The qualifications have really helped our team with their efficiency, time management and customer service skills.”

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

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“The qualifications have really helped our team” Ferdinand Sequeria

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ICT PROFESSIONAL APPRENTICESHIPS LEVEL 2/3

TEAM LEADING APPRENTICESHIP LEVEL 2

Who is it for? These comprehensive qualifications are ideal for anyone looking for a career in ICT or wishing to improve their professional ability. Participants can choose the skills and knowledge they require to specialise in anything from office equipment servicing to software development and games design. They could be working within the ICT sector or providing IT support or strategy in any other sector. Applicants will be assessed on their individual skills and ability.

Who is it for? This course is designed for any person whose duties and responsibilities include first line management, team leading or a supervisory role. Applicants will be assessed on their individual skills and ability however a good standard of literacy, numeracy and ICT is required.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2/3 Diploma for ICT Professionals - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element Course Overview - Health and safety in ICT - Security of ICT systems - Remote support for products or services - Software, including: Imaging, database, design, desktop, publishing - System management - Technical fault diagnosis

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Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 Certificate in Team Leading - Technical Certificate - Level 2 Certificate in Team Leading Principles - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate Course Overview - Managing your own personal development - Developing working relationships with colleagues - Communicating information and knowledge - Setting objectives for a team - Planning, allocating and monitoring work - Equality of opportunity, diversity and inclusion (optional) - Manage conflict (optional) - Lead meetings (optional)

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MANAGEMENT APPRENTICESHIP LEVEL 3

HOUSING APPRENTICESHIPS LEVEL 2/3

Who is it for? Any person whose duties and responsibilities include effective management. Applicants will be assessed on their individual skills and ability however a good standard of literacy, numeracy and ICT is required.

Who is it for? This course is ideal for individuals who work within the housing industry. Applicants will be assessed on their individual skills and ability; however a good level of numeracy and literacy is required.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 3 Diploma in Management - Technical Certificate - Level 3 Certificate in Management Principles - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 / 3 Technical Certificate in Housing Practice Level 2/3 (CIH) - Level 2/3 in Housing NVQ/QCF - Functional PLTS (Personal Learning and Thinking Skills) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element

Course Overview - Manage your own professional development - Set objectives and provide support for your team - Planning, allocating and monitoring work - Manage risk in your area of responsibility - Provide leadership and direction - Ensure compliance with Legal, Regulatory, Ethical and Social requirements (optional) - Implement change (optional) - Manage conflict (optional) - Grievance and Disciplinary procedures (optional) - Staff recruitment (optional) - Performance management (optional) - Decision making (optional) - Project management (optional) - Audits (optional) - Competitor analysis (optional)

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Course Overview - A selection of units to suit various roles as a housing officer - Certificate in Housing Practice accredited by CIH

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THIRTEEN GROUP

The partners in the Thirteen Group own and manage more than 32,000 homes and deliver specialist services from an area spanning North Tyneside to York, making it the largest social housing provider in the North East and one of the ten largest employers. NECC not only delivers vocational training to selected staff members of the Group keen to gain an apprenticeship within their area of work and expand their knowledge of the housing sector but assists in the support and training of placed apprenticeships, those looking for a professional career within the housing sector. “The NECC has both assisted and supported us in our commitment to develop and promote apprenticeship opportunities within the Thirteen Group. Its professionalism, knowledge and experience has ensured the successful completion of both internal and external apprenticeships; we could not have done it without the NECC’s help!” Allison Joynes, People Development Manager

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“An investment in knowledge pays the best interest” Benjamin Frankiln

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FINANCIAL Accounting Technician (AAT) Apprenticeship Level 2 Accounting Technician (AAT) Apprenticeship Level 3 Accounting Technician (AAT) Higher Apprenticeship Level 4

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

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ACCOUNTING TECHNICIAN (AAT) APPRENTICESHIP LEVEL 2

ACCOUNTING TECHNICIAN (AAT) APPRENTICESHIP LEVEL 3

Who is it for? Any person whose duties and responsibilities involve the effective management of Accounts and Finance at a basic level. Applicants will be assessed on their individual skills and ability. A good level of education is required.

Who is it for? Any person whose duties and responsibilities involve the effective management of Accounts and Finance at an intermediate level. Applicants will be assessed on their individual skills and ability. A good level of education is required.

The Level 2 Certificate in Accounting is the introductory level of the AAT Accounting Qualification. It teaches students a range of basic accounting principles and techniques, from costing and double entry bookkeeping to computerised accounts.

The intermediate level of the AAT Accounting Qualification consists of six units. The qualification introduces more complex accounting tasks, such as maintaining cost accounting records and the preparation of reports and returns.

During this course you will gain invaluable self-management and time management skills, and develop an appreciation of ethical issues and sustainability, which is essential for any workplace. Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 AAT - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element Course Overview - Working effectively in Accounting and Finance - Basic costing - Computerised Accounting - Processing bookkeeping transactions - Control accounts, journals and the banking system 26 NECC Training Prospectus

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 3 AAT - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element Course Overview - Accounts preparation - Cash management - Costs and Revenues - Indirect Tax - Spreadsheet software

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ACCOUNTING TECHNICIAN (AAT) HIGHER APPRENTICESHIP LEVEL 4 Who is it for? Any person whose duties and responsibilities involve the effective management of Accounts and Finance at a higher level. Applicants will be assessed on their individual skills and ability. A good level of education is required. The level 4 Diploma in Accounting is the advanced level of the AAT accounting qualification. It covers higher accounting tasks, including drafting financial statements, managing budgets and evaluating financial performance. On completion, students will be able to specialise in areas such as Tax, Auditing and Credit Control. Course Objectives At the end of the course participants will achieve: - AAT Diploma in Accounting - Level 4 Diploma in Business Skills - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element

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Course Overview (Diploma in Accounting) - Financial Statements - Budgeting - Financial Performance - Internal Control and Accounting systems - Credit Control - Personal Tax - Business Tax - External Auditing - Cash Management Course Overview (Diploma in Business Skills) - Working in Teams - Planning and Delivering Business Communication Activities - Evaluate and Improve own Performance in a Business Environment - Spreadsheet Software (Level 3) - Presentation Software (Level 3) - Deliver a Presentation (Level 3) - Organising and Facilitating Meetings and Workshops

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“Knowledge must come through action” Sophocles

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DENTAL Dental Nurse Apprenticeship Level 3 Certificate in Dental Decontamination: Level 3

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

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“I wanted to earn whilst learning, I learn and benefit so much from working alongside the dentists” Lewis Ingram - Chester Road Dental Practice

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DENTAL NURSE APPRENTICESHIP LEVEL 3

CERTIFICATE IN DENTAL DECONTAMINATION: LEVEL 3

Who is it for? The course is designed for any person who wants to become a qualified dental nurse and enjoys working as part of a team. A good level of education is required. Good standards of Maths and English plus Biology or Combined Science are preferred.

Who is it for? All staff who work in the decontamination area of a dental practice or dental nurses who are already registered with the GDC (through qualification or grand-parenting).

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 3 in Diploma: Dental Nursing - Ability to register with GDC once full qualification completed - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) Certificate - Includes day release element Course Programme The Level 3 programme consists of mandatory units (City and Guilds) including: - Ensuring your own actions reduce the risk to health and safety - Reflect on and develop your practice - Provide basic life support - Prepare and maintain environments, instruments and equipment for clinical dental procedures - Offer information and support to individuals on the protection of their oral health - Contribute to the production of dental radiographs - Provide chair-side support during the extraction of teeth and minor surgery 0300 303 6322

Course Objectives At the end of the course participants will: - Learn how to decontaminate instruments. - Understand the process including validating instruments. - Implement infection control procedures. Course Overview This is a short course up-skilling candidates to decontaminate devices in: - Professional practice in dental decontamination - The layout of the dental decontamination area - Decontaminating dental instruments within the decontamination area   - Validation and maintenance of dental instruments and equipment - Principles of infection control in the dental environment Contact us for further information.

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“Only the curious will learn and only the resolute overcome the obstacles” Eugene S Wilson

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WAREHOUSE & LOGISTICS Warehouse and Storage Apprenticeships Level 2/3 Logistics Operations Apprenticeships Level 2/3

INTERESTED IN THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

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WAREHOUSE & STORAGE APPRENTICESHIPS LEVEL 2/3

LOGISTICS OPERATIONS APPRENTICESHIPS LEVEL 2/3

Who is it for? Any person whose duties and responsibilities involve the receiving and distribution of various products/services. Applicants will be assessed on their individual skills and ability. There are no formal entry requirements for this programme, however, applicants will need to have the ability to complete practical tasks and follow instructions.

Who is it for? This course is for any person whose duties and responsibilities involve the management of receiving and distribution of various products/services. Applicants will be assessed on their use of ICT as well as their individual skills and ability. There are no formal entry requirements for this programme, however, applicants will need to have the ability to complete practical tasks and follow instructions.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate / Diploma - Level 2/3 Warehousing and Storage - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR)

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate - Level 2 Logistics Operations - Level 3 Logistics and Operations Management - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills in ICT Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR)

Course Overview Mandatory units: - Health, safety and security at work - Develop effective working relationships with colleagues in logistics operations - PLUS a minimum of six optional units

Course Overview Mandatory units: - Health, safety and security at work - Make an effective contribution to a business in the logistics sector - Optimise the use of logistics resources - PLUS a minimum of four optional units

“Around 75% of our team here have either been trained or are in the process of gaining their qualifications with NECC. The Training Advisers have always been very thorough and brought the best out of staff, helping them to develop vital new skills. Martin Milne, Warehouse Controller, DHL Supply Chain, Prudhoe 0300 303 6322

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ENGINEERING, MANUFACTURING & CONSTRUCTION Performing Engineering Operations Apprenticeship Level 2 Performing Manufacturing Operations Apprenticeship Level 2 Mechanical Manufacturing Engineering Apprenticeships Level 2/3 Engineering Maintenance Apprenticeships Level 2/3 Installation and Commissioning Apprenticeships Level 2/3 Fabrication and Welding Apprenticeships Level 2/3 Technical Support Apprenticeships Level 2/3 Marine Engineering Apprenticeships Level 2/3 Glass Processing Apprenticeships Level 2/3 Glass Fenestration Apprenticeships Level 2/3 Electrical and Electronic Engineering Apprenticeship Level 3 Engineering Toolmaking Apprenticeship Level 3 Engineering Woodworking, Pattern & Model Making Apprenticeship - Level 3 Laboratory Technician Apprenticeship Level 3 36 NECC Training Prospectus

www.necc.co.uk

0300 303 6322

Building Services Engineering Technology and Project Management Apprenticeship Level 3 Construction Design Apprenticeship Level 3 Business Improvement Techniques Apprenticeships Level 2/3 Engineering Leadership Apprenticeship Level 3 Diploma in Engineering and Technology INTERESTED IN THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

“Engineering is the art of organising and directing men and controlling the forces and materials of nature for the benefit of human race” Henry G Stott 0300 303 6322

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NECC Training Prospectus 37

PERFORMING ENGINEERING OPERATIONS APPRENTICESHIP LEVEL 2

PERFORMING MANUFACTURING OPERATIONS APPRENTICESHIP LEVEL 2

Who is it for? Any person whose duties and responsibilities involve an introduction to engineering activities in any discipline area. Applicants will be assessed on their individual skills and ability.

Who is it for? Any person whose duties and responsibilities involve the manufacturing of goods. Applicants will be assessed on their individual skills and ability.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate (Improving Operational Performance) - Level 2 Diploma in Performing Engineering Operations - Technical Certificate - Award in Industrial Environmental Awareness (Self Study) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR)

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate (Improving Operational Performance) - Level 2 Performing Manufacturing Operations - Technical Certificate - Level 2 Award in Industrial Environment Awareness (Self Study) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR)

Course Overview - Working safely in an engineering environment - Working effectively and efficiently in engineering - Using and communicating technical information - PLUS three additional optional units

38 NECC Training Prospectus

Course Overview - Two mandatory units plus 4 optional units, there are a wide range of topics including: - complying with statutory regulations and organisational safety requirements - promoting effective working relationships - preparing for Manufacturing Operations - concluding Manufacturing Operations - producing products by processing

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0300 303 6322

MECHANICAL MANUFACTURING ENGINEERING APPRENTICESHIPS LEVEL 2/3 Who is it for? Any person whose duties and responsibilities involve working within a machine tool environment where there could be CNC (computer numerical controlled) machines or conventional lathes, millers, drilling machines, grinding machines etc. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/Level 3 Extended Diploma in Mechanical Engineering - Technical Certificate - Mechanical Engineering - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills Certificate in ICT (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Manual Machining - NC/CNC Machining - Machine Tool Setting - Fitting and Assembly - Pipe Fitting and Assembly - Composite Manufacture

0300 303 6322

ENGINEERING MAINTENANCE APPRENTICESHIPS LEVEL 2/3 Who is it for? Any person whose duties and responsibilities involve the maintaining of plant and equipment in any electrical and mechanical field. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/Level 3 Extended Diploma in Engineering Maintenance - Technical Certificate - Engineering Maintenance - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills Certificate in ICT (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Mechanical Maintenance - Electrical Maintenance - Electronic Maintenance - Fluid Power Maintenance - Maintenance on Engineered Systems

www.necc.co.uk

NECC Training Prospectus 39

MRC TRANSMARK MRC Transmark has worked in partnership with NECC to increase its workforce and employed 3 apprentices into their team, working on various tasks from technical support to mechanical assembly. The knowledge developed through NECC’s training allows the apprentices to develop their competencies within the working environment. Mark Gale, Operations Manager at MRC Transmark explains: “NECC has helped select enthusiastic and committed apprentices who have already started to integrate into the team. They are adapting well within their roles, and making excellent progress in the apprenticeship programmes. “NECC has identified our needs and selected specific training programmes, which will overall benefit the apprentices and MRC Transmark long term.”

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

40 NECC Training Prospectus

www.necc.co.uk

0300 303 6322

0300 303 6322

www.necc.co.uk

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INSTALLATION AND COMMISSIONING APPRENTICESHIPS LEVEL 2/3

FABRICATION AND WELDING APPRENTICESHIPS LEVEL 2/3

Who is it for? Ideal for any person whose duties and responsibilities involve Installing and Commissioning of onsite Equipment. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/Level 3 Extended Diploma in Installation and Commissioning - Technical Certificate – Electrical or Mechanical Engineering - Functional Skills Certificate in Maths (up to Level 2) - Functional Skills Certificate in English (up to Level 2) - Functional Skills Certificate in ICT (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Installation and commissioning of heavy engineering equipment e.g. turbine generators - Installation and commissioning of light engineering equipment e.g. lifts and escalators

42 NECC Training Prospectus

Who is it for? Any person whose duties and responsibilities involve the joining or fabrication of components. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/ Level 3 Extended Diploma in Fabrication and Welding - Level 3 - Fabrication and Welding - Technical Certificate – Engineering Fabrication & Welding - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills Certificate in ICT up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Manual Welding - Machine Welding - Sheet Metalwork (3mm or less) - Plateworking (3mm upwards) - Structural Steelwork - Pipe and Tube Fabrication

www.necc.co.uk

0300 303 6322

TECHNICAL SUPPORT APPRENTICESHIPS LEVEL 2/3

MARINE ENGINEERING APPRENTICESHIPS LEVEL 2/3

Who is it for? This course would suit any person whose duties and responsibilities involve research and optimisation of the engineering process. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Who is it for? Any person whose duties and responsibilities involve engineering around the manufacturing and repair of the marine industry. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/Level 3 Extended Diploma in Technical Support - Technical Certificate - Engineering - Functional Skills Certificate in Maths (up to Level 2) - Functional Skills Certificate in English (up to Level 2) - Functional Skills Certificate in ICT (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Engineering Drawings - Quality Control - Non-Destructive Testing - Computer Control Programming - Technical Services

0300 303 6322

Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/ Level 3 Extended Diploma in Marine Engineering - Technical Certificate - Engineering - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Functional Skills Certificate in ICT (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Electrical/Electronic Installation & Testing - Electrical Maintenance & Overhaul - Pipework - Sheet Metalworking - Mechanical Maintenance - Structural Steelwork/Marine welding - Finishing/Coating

www.necc.co.uk

NECC Training Prospectus 43

BUILDING SERVICES, ENGINEERING TECHNOLOGY AND PROJECT MANAGEMENT APPRENTICESHIP LEVEL 3

GLASS PROCESSING APPRENTICESHIPS LEVEL 2/3

Who is it for? This course is designed for any person whose duties and responsibilities involve the design, planning and structure of buildings. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Advanced Apprenticeship Certificate - Level 3 Building Services Engineering Technology & Project Management - Technical Certificate – BTEC Level 3 Diploma in Building Services Engineering - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Designing of energy efficient heating, lighting, ventilation, plumbing, refrigeration and air conditioning systems. - 2 year, day release to college to gain a Technical Certificate in Building Services, Engineering Technology and Project Management

44 NECC Training Prospectus

Who is it for? This course is for anyone whose duties and responsibilities involve the manufacture of glass. Applicants will be assessed in the context of working with glass related materials or glass processes. They will be able to prove that they can achieve all the statements listed for each element. Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate (Glass Process) - Level 2 Glass Processing OR: - Advanced Apprenticeship Certificate (Glass Process) - Level 3 Glass Processing plus - Technical Certificate - Glass Processing (Self Study) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) Course Overview - Maintain health and safety within the Glass Processing working environment - Communicating and working with others in a Glass related working environment - Locate, handle and position materials and components in Glass Processing - Check the quality of products in Glass Processing - Store glass products and related materials - Plus a range of optional units which are job specific.

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0300 303 6322

0300 303 6322

www.necc.co.uk

NECC Training Prospectus 45

GLASS FENESTRATION APPRENTICESHIPS LEVEL 2/3

ELECTRICAL AND ELECTRONIC ENGINEERING APPRENTICESHIP LEVEL 3

Who is it for? This course is designed for any person whose duties and responsibilities involve the installation of windows and doors. Applicants will be assessed in the context of window and door fabrication and the fabrication of glass supporting structures.

Who is it for? This course is designed for any person whose duties and responsibilities involve the design, manufacture or testing of electronic circuits, semiconductors and printed circuit boards. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate (Fenestration) - Level 2 Fenestration OR: - Advanced Apprenticeship Certificate (Fenestration) - Level 3 Fenestration plus - Technical Certificate - Fenestration (Self Study) - Functional Skills in Maths Certificate (up to Level 2) - Functional Skills in English Certificate (up to Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR)

Course Objectives At the end of the course participants will achieve: - Advanced Apprenticeship Certificate in Electrical & Electronic Engineering - Technical Certificate – Electrical/Electronic Engineering - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element

Course Overview - Maintain health and safety within the fenestration installation working environment - Communicating and working with others in the glass and glass related working environment - Locate, handle, transport and position materials and components - Identify and confirm installation requirements - Plus a range of optional units which are job specific

46 NECC Training Prospectus

Course Overview - Designing Electronic Circuits - Controlling Semiconductor Manufacturing Processes - Leading Electronic Component Manufacture - Leading Electronic Assemble - Testing Electronic Circuits - Manufacturing Electrical Control Systems Equipment - Testing Electrical Equipment

www.necc.co.uk

0300 303 6322

ENGINEERING TOOLMAKING APPRENTICESHIP LEVEL 3

ENGINEERING WOODWORKING, PATTERN & MODEL MAKING APPRENTICESHIP LEVEL 3

Who is it for? This course is designed for any person whose duties and responsibilities involve the manufacture of tools and jig fixtures using manual or CNC machines. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Who is it for? This course is designed for any person whose duties and responsibilities involve the manufacture of wood patterns/ moulds for engineering activities. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Course Objectives At the end of the course participants will achieve: - Advanced Apprenticeship Certificate in Engineering Toolmaking - Technical Certificate - Mechanical Engineering - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Toolmaking - Toolroom NC/CNC Machining - Mould, Tool Die Equipment Maintenance - Jig Fixture Manufacture - Toolroom Manual Machining

0300 303 6322

Course Objectives At the end of the course participants will achieve: - Advanced Apprenticeship Certificate in Engineering Woodworking, Pattern & Model Making - Technical Certificate – Mechanical Engineering - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Engineering Woodworking - Pattern/Model Making

www.necc.co.uk

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LIAM MCLAUGHLIN Liam McLaughlin, 16, of Stokesley, is six months into a three-year apprenticeship with Labman (Laboratory Automation Custom Robotics), in Seamer, Stokesley, as a robotic engineer. Liam Said “I wanted to get into engineering, but wasn’t sure which area to focus on. At Labman I can try electrical, robotic, mechanical and design to see what suits me best. “I would recommend apprenticeships to anyone deciding on their next step. It’s great to be earning a wage while gaining experience and learning a trade.” Richard Frank, Robotic Engineer who manages apprentices at Labman said “Apprentices get to work on projects from concept to completion and gain experience in every element of the creative process. “Labman is committed to apprenticeships. We’re incredibly fortunate to have three dedicated young people who’ll benefit enormously from the variation and experience an apprenticeship provides.”

INTERESTED IN ANY OF THESE COURSES? Call: 0300 303 6322, Email: [email protected], Web: www.necc.co.uk

48 NECC Training Prospectus

www.necc.co.uk

0300 303 6322

“I would recommend apprenticeships to anyone deciding on their next step” Liam McLaughlin, Labman 0300 303 6322

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NECC Training Prospectus 49

LABORATORY TECHNICIAN APPRENTICESHIP LEVEL 3

CONSTRUCTION DESIGN APPRENTICESHIP LEVEL 3

Who is it for? Any person whose duties and responsibilities involve research and development as well as analysing results. The range of opportunities in this exciting industry is huge and continues to grow as new technology evolves. If the appliance of science fascinates you, then this could be your perfect course. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject.

Who is it for? This course is designed for any person who works in, or wants to work in the construction and built environment sector as a design technician, who may be involved in producing design solutions, surveys, drawings and preparing tenders. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Diploma in Construction Built Environment - Level 3 NVQ Diploma Built Environment Design - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element

Course Objectives At the end of the course participants will achieve: - Intermediate/ Advanced Apprenticeship Certificate in Engineering Manufacture - Level 2 Diploma/Level 3 Extended Diploma in Laboratory Technician - Technical Certificate - Laboratory Technician - Functional Skills in Maths Certificate (Level 2) - Functional Skills in English Certificate (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - Industrial Pathway: - Carry out routine maintenance cleaning and checking of scientific or technical equipment during sampling - Educational Pathway: - Demonstrate scientific or technical methods, techniques and skills during learning activities

50 NECC Training Prospectus

Course Overview This qualification allows participants to: - Demonstrate competence in built environment design - Develop knowledge and skills related to the specified job roles in built environment design - Have their existing skills recognised - Achieve a nationally-recognised Level 3 qualification - Develop their own personal growth and engagement in learning

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0300 303 6322

BUSINESS IMPROVEMENT TECHNIQUES APPRENTICESHIPS LEVEL 2/3

ENGINEERING LEADERSHIP APPRENTICESHIP LEVEL 3

Who is it for? This course is designed for any person who makes a contribution to the identification and implementation of lean business improvements such as employees involved within a team who wish to have their lean business improvement competencies assessed for certification purposes. It is also for new employees who have undertaken lean business improvement training and who are now acquiring experience within a team and wish to demonstrate their competencies for assessment purposes. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Apprenticeship Certificate (Improving Operational Performance) - Level 2/3 Certificate in Business Improvement Techniques - Functional Skills certificate in Maths (up to Level 2) - Functional Skills Certificate in English (up to Level 2) - Functional Skills Certificate in ICT (Level 2 only for level 3 Qualification) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) Course Overview - A broad, cross-functional qualification designed to support the overall effective operation of businesses across a variety of sectors - Recognises competence in contributing to quality and process improvements in the workplace - Complements existing skills and qualifications - Encourages practices that can maximise profit by eliminating waste, improving workflow and reducing cost and variation. 0300 303 6322

Who is it for? This course is designed for any person who is working towards an engineering manufacture Apprenticeship at level 3 in England or Wales. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will achieve: - Advanced Apprenticeship Certificate (Engineering Manufacture) - Certificate Diploma in Engineering Leadership - Technical Certificate in Engineering Technology - Functional Skills certificate in Maths (Level 2) - Functional Skills Certificate in English (Level 2) - Functional Skills Certificate in ICT (Level 2) - Personal Learning and Thinking Skills (PLTS) - Employment Rights and Responsibilities (ERR) - Includes day release element Course Overview - This qualification involves the skills and knowledge to work effectively in a range of engineering leadership activities - Develop skills and competencies relating to a specific role - Meet the competence requirement of Semta’s engineering manufacture Apprenticeship at level 3 for the engineering leadership pathway - Gain a recognised qualification to support progression to further learning and greater responsibility in the workplace.

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DIPLOMA IN ENGINEERING AND TECHNOLOGY Who is it for? This course is designed for any person looking to achieve trained operator/semi-skilled status in a wide range of engineering disciplines. Applicants will be assessed on their individual skills and ability but as a minimum we would expect 3 GCSE passes (A-C) in Maths, English and a Science subject. Course Objectives At the end of the course participants will receive: - Diploma in Engineering and Technology - Level 2 Technical Certificate/ Diploma in Engineering Technology Course Overview - These qualifications cover the intermediate knowledge and understanding of the principles, methods and technology involved in a range of engineering disciplines. The choice of qualification size means: - The learning programme can be tailored to learners’ and employers’ needs - The Certificate can be delivered as a short course or evening class - The Diploma will help learners meet the knowledge requirements of Semta Apprenticeship frameworks at level 2.

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0300 303 6322

0300 303 6322

www.necc.co.uk

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A-Z Guide Accounting Technician AAT Apprenticeship - Level 2����������������������������� 11

Electrical and Electronic Engineering Apprenticeship - Level 3�����������������������������46

 ccounting Technician AAT A Apprenticeship - Level 3����������������������������� 11

Engineering Leadership - Level 3������������ 51

 ccounting Technician AAT A Apprenticeship - Level 4����������������������������� 11

Engineering Maintenance Apprenticeships - Level 2/3�����������������������39 Engineering and Technology Diploma���52

Building Services Engineering Technology and Projects Management Apprenticeship - Level 3�����������������������������26

Engineering Toolmaking Apprenticeships - Level 3�������������������������������������������������������������47

Business Administration Apprenticeships - Level 2/3��������������������������������������������������������07

Engineering Woodworking, Pattern & Model Making Apprenticeships - Level 3 �����������������������������������������������������������������������������47

Business Improvement Techniques Apprenticeship - Level 2/3������������������������� 51 Construction Design Apprenticeships - Level 3������������������������������������������������������������50 Contact Centre Operations Apprenticeships - Level 2/3����������������������� 17

Fabrication and Welding Apprenticeships - Level 2/3��������������������������������������������������������42 Glass Fenestration Apprenticeships - Level 2/3��������������������������������������������������������46 Glass Processing Apprenticeships - Level 2/3��������������������������������������������������������44

Customer Service Apprenticeships Level 2/3�����������������������������������������������������������16

Housing Apprenticeships - Level 2/3�����21

Dental Nurse Apprenticeship Level 3����� 31

ICT Professional Apprenticeships - Level 2/3��������������������������������������������������������20

Dental Decontamination Certificate - Level 3������������������������������������������������������������� 31

ICT User Apprenticeships - Level 2/3���� 17

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0300 303 6322

Installation and Commissioning Apprenticeships - Level 2/3�����������������������42 Laboratory Technician Apprenticeships - Level 2/3��������������������������������������������������������50 Logistics and Operations Apprenticeships - Level 2/3�����������������������35 Management Apprenticeship - Level 3�����21 Marine Engineering Apprenticeships - Level 2/3��������������������������������������������������������43 Mechanical Manufacturing Engineering Apprenticeship - Level 2�����������������������������39 Performing Engineering Operations Apprenticeship - Level 2�����������������������������38  erforming Manufacturing Operations P Apprenticeship - Level 2�����������������������������38  eam Leading Apprenticeship T - Level 2�������������������������������������������������������������20  echnical Support Apprenticeships T - Level 2/3��������������������������������������������������������43 Warehouse and Storage Apprenticeships - Level 2/3�����������������������35 0300 303 6322

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NECC Training Prospectus 55

For more information about NECC training or any of these courses, please contact: NECC Skills Development Team, Tel: 0300 303 6322, Email: [email protected] Web: www.necc.co.uk/training

NECC, Aykley Heads Business Centre, Aykley Heads, Durham, DH1 5TS, Telephone: 0300 303 6322 email: [email protected] NECC champions, connects and develops member businesses, and their people, to win more business, become better businesses and enjoy better conditions for business within NE England and around the world. North East Chamber of Commerce (NECC). A Company Limited by Guarantee. Registered in England No.2938084. Registered Office: Aykley Heads Business Centre, Aykley Heads, Durham. DH15TS. VAT No. GB454990806.