The Business & Management Review, Volume 6, Number 1 February 2015

The Business & Management Review, Volume 6, Number 1 February 2015 ABRM-6th International Conference on Restructuring of the Global Economy (ROGE) 2...
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The Business & Management Review, Volume 6, Number 1

February 2015

ABRM-6th International Conference on Restructuring of the Global Economy (ROGE) 20-21st June 2016 St Catherine's College, Manor Road, Oxford OX1 3UJ University of Oxford, UK List of Participant & Institution Represented Author’s Name A. Labib Abdullah Bin Junaid Aditi Mitra Aditi Ramesh Aditi Ramesh Agnieszka Budziewicz-Guźlecka Alborz Hassani Alhussein Abouzeid Ana Clara Pastor Tejedor Ana Clara Pastor Tejedor Aneta Kaczyńska Ángel Espiniella Menéndez Anna Drab-Kurowska Aphi Khamphroh Ayman H. Metwally Aytekin, Mehmet Büyükahraz Gül Cara Putman Charles Malone Chatchai Inthasang Chris Carr Chris Hajzler, Clifford Fisher Clifford Fisher Darlington Richards David M J Graves Debjani Banerjee Diego Zuluaga Dina El-Baz Duangduen Petra Eleni Aravopoulou Ernest Safari Fabrizio Pezzani Faheem Ahmed Fouzia Awan Frances Ekwulugo Gigi Gokcek Hanaa Abdelaty Hasan Esmail

Institution, Country Arab Academy For Science And Technology And Maritime, College Of Management And Technology Saudi Electronic School, Mahasarakham University, Thailand Sunway Business School, Malaysia Purdue University, USA Purdue University, USA University of Szczecin, Poland Purdue University, USA Rensselaer Polytechnic Institute, New York, USA University of Zaragoza, Zaragoza, Spain University of Zaragoza, Zaragoza, Spain Poznań University of Economics and Business, Poland University of Oviedo, Spain University of Szczecin, Poland Mahasarakham University, Thailand Claude Littner Business School. University of West London, UK University of Gaziantep, Turkey University of Gaziantep, Turkey Purdue University, USA Abertay University, Dundee Business School, Dundee, UK Mahasarakham University, Thailand University of Edinburgh Business School, UK Bank of Canada, Ottawa, Canada Purdue University, USA Purdue University, USA Morgan State University, Baltimore MD, USA University of Wolverhampton, UK Vivekanand Institute of Management Studies and Research Mumbai University, India Institute of Economic Affairs, London Ain Shams University, Cairo, Egypt Kalasin Business School, KSU, Thailand St Mary’s University, School of Management and Social Sciences, UK Cape Peninsula, University of Technology, Cape Town Bocconi University, Milano, Italy Jamia Hamdard, New Delhi, India University of Central Punjab, Lahore, Pakistan University of Westminster, London, UK Taddei, Ludwig & Associates, Inc., USA Jazan University, KSA

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The Business & Management Review, Volume 6, Number 1 Irina Atkova Jacqueline Hall Jennifer Bowerman Jesús Pastor Jesús Pastor Tejedor Jorge Riveras Josiane Fahed-Sreih JP Spencer Juan Carlos Botello Julius Francis Gomes Julius Francis Gomes Kanyamon Wittayapoom Kasturi Naik Khajit Konthong Khatira Huseynova Kornwika Chaiwong Kriangsak Chanthinok Krittaya Sangboon Kwanchanok Hannimitkulchai Latha Krishnadas Mazumder Loaloa Riad Luis Navarro Elola Luis Navarro Elola M. Akhtaruzzaman Maciej Czaplewski Małgorzata Magdalena Hybka Manirath Wongsim Marika Iivari Marja Matinmikko Mark T Jones Martín Dávila Meghan M. Nelson Michael J. Harrison Mincheol Kim Monika Kriewald Nantiya Promtong Nat-arpha Satchawatee Nathan Berg Nawt Almutairi Nic S Terblanche Nora Kelmendi Nutchajarin Lohapan Nuttavong Poonpool

February 2015

University of Oulu, Oulu, Finland Energy and Utility Skills and the University of Huddersfield MacEwan University, Canada University of Zaragoza, Zaragoza, Spain University of Zaragoza, Zaragoza, Spain Framingham State University, United States Adnan Kassar School of Business, Lebanon Cape Peninsula, University of Technology, Cape Town Universidad Popular Autónoma del Estado de Puebla, México University of Oulu, Oulu, Finland Oulu Business School, University of Oulu Finland Mahasarakham University, Thailand DES’s NMITD1, SCSVMV University, India Mahasarakham University, Thailand the Academy of Public Administration under the President of the Republic of Azerbaijan Mahasarakham Business School, Mahasarakham University, Thailand Mahasarakham University, Thailand Mahasarakham University, Thailand Mahasarakham University, Thailand Al Khawarizmi International College, Abu Dhabi, UAE Arab Academy For Science And Technology And Maritime, College Of Management And Technology University of Zaragoza, Zaragoza, Spain University of Zaragoza, Zaragoza, Spain Waiariki Institute of Technology, New Zealand University of Szczecin, Poland Poznań University of Economics and Business, Poland Mahasarakham Business School, Mahasarakham University, Thailand University of Oulu, Oulu, Finland VTT Technical Research Centre of Finland, Oulu, Finland Director - Centre for Innovative Leadership Navigation, London, UK Universidad Popular Autónoma del Estado de Puebla, México Taddei, Ludwig & Associates, Inc., USA Framingham State University, United States Jeju National University, South Korea Ostfalia University of Applied Sciences, Germany Mahasarakham University, Thailand Mahasarakham University, Thailand University of Otago, Dunedin, New Zealand University of Reading, UK University of Stellenbosch, South Africa Claude Littner Business School, University of west London, UK Mahasarakham Business School, Mahasarakham University, Thailand Mahasarakham University, Thailand

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The Business & Management Review, Volume 6, Number 1 P.R. Datta Palan Jantarajaturapath Patience Abbam-Boadu Pattarasiri Thiptanamanee Pavel Petrakov Petra Ghicu Petri Ahokangas Phaprukbaramee Ussahawanitchakit Pornsiri Wirunphan Rahul Gupta Choudhury Rajeev Sooreea Reham Ibrahim Ahmed Elseidi Reshma Nasreen Rhonda Reich Richard Bennett Rukmani Gounder Rustem Nureev Sainatee Wongcomedee Sara Moqaddamerad Sarinya Supatranont Sasichai Pimpan Satakoon Kaewmungkoon Satiya Klinsukhon Shuqin Gao Sirin Phankasem Siriwong Earsakul Sławomir Kotylak Sorawit Ngamsutti Srini R. Srinivasan Supapan Saithong-in Sutana Boonlua Tudsuda Imsuwan Vibhu Gangal Wannasa Wangsankaew Warren Matthews Xavier Olivier Yasmine Nabih Yehia Sabri Nawar Yehia Sabri Nawar Yehia Sabri Nawar

February 2015

Conference Co-Chair and Executive Chair of the ABRM, UK Mahasarakham Business School, Mahasarakham University, Thailand Ghana Institute of Management and Public Administration (GIMPA), Accra, Ghana Mahasarakham University, Thailand Financial University the Government of RF, Moscow, Russia Purdue University, USA University of Oulu, Oulu, Finland Mahasarakham Business School, Mahasarakham University, Thailand Mahasarakham University, Thailand IFIM Business School, Bangalore, India Taddei, Ludwig & Associates, Inc., USA Ain Shams University, Cairo, Egypt Jamia Hamdard, New Delhi, India MacEwan University, Canada University of Reading, UK Massey University, New Zealand Financial University the Government of RF, Moscow, Russia Mahasarakham University, Thailand University of Oulu, Oulu, Finland Mahasarakham Business School, Mahasarakham University, Thailand Mahasarakham University, Thailand Mahasarakham University, Thailand Mahasarakham Business School, Mahasarakham University, Thailand Zhejiang University, China Office of the Auditor General of Thailand Mahasarakham University, Thailand University of Zielona Góra, Poland Mahasarakham University, Thailand JBIMS, Mumbai University, India Mahasarakham University, Thailand Mahasarakham Business School, Mahasarakham University Mahasarakham Business School, Mahasarakham University, Thailand Banking Consultant, Wipro Technologies Ltd, India Mahasarakham University, Thailand Belhaven University, USA University of Stellenbosch, South Africa Claude Littner Business School. University of West London, London. UK Claude Littner Business School, University of west London, UK Claude Littner Business School. University of West London, London. UK Arab Academy For Science And Technology And Maritime, College Of Management And Technology

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The Business & Management Review, Volume 6, Number 1 Yi Wang Yue Liu Yupaporn Chaisena

February 2015

Independent author, UK University of Edinburgh Business School, UK Mahasarakham University, Thailand

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The Business & Management Review, Volume 6, Number 1

February 2015

ABRM-6th International Conference on Restructuring of the Global Economy (ROGE) 20-21st June 2016 St Catherine's College, Manor Road, Oxford OX1 3UJ University of Oxford, UK List of Authors & Article title Index Name/Affiliation/Country

Topic/theme

A Labib the Arab Academy For Science And Technology And Maritime, College Of Management And Technology Abdullah Bin Junaid Saudi Electronic University, Riyadh, Kingdom of Saudi Arabia Aditi Mitra Sunway Business School,Malaysia

Assessing the Impact of organisational climate on employee’s commitment

Aditi Ramesh Purdue University, USA Aditi Ramesh Purdue University, USA Agnieszka Budziewicz-Guźlecka University of Szczecin, Poland

Product liability and federal regulations in the alcohol industry

Alborz Hassani Purdue University, USA Alhussein Abouzeid Rensselaer Polytechnic Institute, New York, USA Amarit Sompong Mahasarakham University, Thailand Ana Clara Pastor Tejedor University of Zaragoza, Zaragoza, Spain

European Union labor law. A comparison between the labor laws of the United States and the European Union Future micro operators. Business models in 5G

Ana Clara Pastor Tejedor University of Zaragoza, Zaragoza, Spain Aneta Kaczyńska Poznań University of Economics and Business, Poland Ángel Espiniella Menéndez University of Oviedo, Spain Anna Drab-Kurowska University of Szczecin, Poland Aphi Khamphroh Mahasarakham University, Thailand Ayman H. Metwally University of West London, London. UK Aytekin, Mehmet

Challenges and opportunities in alternative system of medicine: a special focus on Unani System of Medicine Influencers of insurance investments – an empirical evidence from Europe

CISG v. UCC: Key distinctions and applications The transformation of the telecommunications market in Poland against EU

The investigation of ERP and e-business effects in Thailand: a resource based view Analysis of the causal relationships in the balanced scorecard in public and private Spanish Universities through the application of structural equation modelling A guide to business management diagnosis applied to a logistic warehouse The efficiency of public spending on primary education in the Greater Poland Voivodeship Legal barriers in the EU-third countries retailing Theoretical and practical aspects of the competition policy for the example of CLP indicator Leader-member exchange and service quality: evidence from hotel businesses in Thailand Emotional intelligence as a predictor of leadership effectiveness Perceived Quality of Green Reverse Products and Diffusion Effect

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The Business & Management Review, Volume 6, Number 1 University of Gaziantep, Turkey Büyükahraz Gül University of Gaziantep, Turkey Cara Putman Purdue University, USA Charles Malone Abertay University, School, Dundee, UK Chatchai Inthasang Mahasarakham University, Thailand Chris Carr University of Edinburgh Business School, UK Chris Hajzler Bank of Canada, Ottawa, Canada Clifford Fisher Purdue University, USA Clifford Fisher Purdue University, USA Darlington Richards Morgan State University, Baltimore MD, USA Debjani Banerjee Vivekanand Institute of Management Studies and Research Mumbai University, India Dina El-Baz Ain Shams University, Cairo, Egypt Duangduen Petra Mahasarakham University, Thailand

February 2015

Perceived Quality of Green Reverse Products and Diffusion Effect CISG v. UCC: Key distinctions and applications An examination of the strategic decision-making when organisational changes are introduced Marketing creativity orientation and marketing profitability: an empirical study of software businesses in Thailand Strategic motivations and performances of cross-border mergers and acquisitions: evidence from Chinese acquiring firms Return of capital dominates return on capital? FDI in developing countries European Union labor law. A comparison between the labor laws of the United States and the European Union Product liability and federal regulations in the alcohol industry Re-evaluating underlying premises of free market privatization in current dispensation: realities and fallacies Impact of economic development on quality of life and human happiness of urban socio economic classes: a study of suburban Mumbai Electronic word of mouth effects on consumers’ brand attitudes, brand image and purchase intention: an empirical study in Egypt Good practice achievement of the firms within national agro processing industry of Thailand: impacts on corporate image and stakeholder acceptance

Eleni Aravopoulou St Mary’s University, UK Ernest Safari Cape Peninsula University of Technology, Cape Town Ernest Safari Cape Peninsula University of Technology, Cape Town Faheem Ahmed Jamia Hamdard, New India Frances Ekwulugo University of Westminster, London, UK

An examination of the strategic decision-making when organisational changes are introduced A model of the contribution of ICT to the tourism value chain for pro-poor benefits in Rwanda

Gigi Gokcek Dominican University of California, USA Hanaa Abdelaty Hasan Esmail Jazan University, KSA Irina Atkova University of Oulu, Oulu, Finland Jennifer Bowerman

The FDI-political risk nexus: some new insights

Perceived barriers to the procurement of ICT equipment in tourism businesses in Rwanda Challenges and opportunities in alternative system of medicine: a special focus on Unani System of Medicine Re-evaluating underlying premises of free market privatization in current dispensation: realities and fallacies

Impact of terrorism and instability on the tourism industry in Egypt and Tunisia after JP Spencer revolution Future micro operators. Business models in 5G Developing future employees for new and emerging constructs of

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The Business & Management Review, Volume 6, Number 1 MacEwan University, Canada Jesús Pastor University of Zaragoza, Zaragoza, Spain Jesús Pastor Tejedor University of Zaragoza, Zaragoza, Spain Jorge Riveras Framingham State University Josiane Fahed-Sreih Adnan Kassar School of Business, Lebanon

February 2015

business: Are current educational models of teaching business up to the task? A guide to business management diagnosis applied to a logistic warehouse Analysis of the causal relationships in the balanced scorecard in public and private Spanish Universities through the application of structural equation modelling Restructuring a globalization model to reflect changing dynamics Strategic planning, performance and innovative capabilities of non-family members in family businesses

JP Spencer Cape Peninsula University of Technology, Cape Town JP Spencer Cape Peninsula University of Technology, Cape Town Juan Carlos Botello Universidad Popular Autónoma del Estado de Puebla, México Julius Francis Gomes University of Oulu, Oulu, Finland Julius Francis Gomes Oulu Business School, University of Oulu Finland Kanyamon Wittayapoom Mahasarakham University, Thailand

A model of the contribution of ICT to the tourism value chain for pro-poor benefits in Rwanda

Kasturi Naik DES’s NMITD1, SCSVMV University, India Khajit Konthong Mahasarakham University, Thailand Khatira Huseynova the Academy of Public Administration under the President of the Republic of Azerbaijan Kornwika Chaiwong Mahasarakham University, Thailand Kriangsak Chanthinok Mahasarakham University, Thailand

Real entrepreneurship capital – spiritual capital

Krittaya Sangboon Mahasarakham University, Thailand

Good practice achievement of the firms within national agro processing industry of Thailand: impacts on corporate image and stakeholder acceptance

Kwadwo Atta Owusu Oulu Business School, University of Oulu Finland

Business modeling facilitated Cyber Preparedness

Perceived barriers to the procurement of ICT equipment in tourism businesses in Rwanda How to increase FDI flows: a demonstration of the new determinant creation theory for Mexico and Chile Future micro operators. Business models in 5G Business modeling facilitated Cyber Preparedness

Audit knowledge management strategies and performance: a study of tax Auditors in Thailand

audit

job

The investigation of ERP and e-business effects in Thailand: a resource based view Quantitative and qualitative assessment of the region's competitiveness Corporate social responsibility and firm sustainability: an empirical research of ISO 14000 businesses in Thailand Good practice achievement of the firms within national agro processing industry of Thailand: impacts on corporate image and stakeholder acceptance

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The Business & Management Review, Volume 6, Number 1 Kwanchanok Hannimitkulchai Mahasarakham University, Thailand Latha Krishnadas Mazumder Al Khawarizmi International College, Abu Dhabi, UAE Loaloa Riad the Arab Academy For Science And Technology And Maritime, College Of Management And Technology Luis Navarro Elola University of Zaragoza, Zaragoza, Spain Luis Navarro Elola University of Zaragoza, Zaragoza, Spain M. Akhtaruzzaman Waiariki Institute of Technology, New Zealand Maciej Czaplewski University of Szczecin, Poland Małgorzata Magdalena Hybka Poznań University of Economics and Business, Poland Manirath Wongsim Mahasarakham University, Thailand Marika Iivari University of Oulu, Oulu, Finland Marja Matinmikko VTT Technical Research Centre of Finland, Oulu, Finland Martín Dávila Universidad Popular Autónoma del Estado de Puebla, México Meghan M. Nelson Taddei, Ludwig & Associates, Inc., USA Michael J. Harrison Framingham State University Mincheol Kim Jeju National University, South Korea Monika Kriewald Ostfalia University of Applied Sciences, Germany Nantiya Promtong Mahasarakham University, Thailand Nat-arpha Satchawatee Mahasarakham University, Thailand Nathan Berg University of Otago, Dunedin, New Zealand Nawt Almutairi University of Reading, UK

February 2015

Continuous audit development and audit survival: evidence from tax auditors in Thailand Restructuring the economy through sustainability initiatives (A case study analysis on strategic initiatives implemented in UAE) Assessing the Impact of organisational climate on employee’s commitment Analysis of the causal relationships in the balanced scorecard in public and private Spanish Universities through the application of structural equation modelling A guide to business management diagnosis applied to a logistic warehouse Return of capital dominates return on capital? FDI in developing countries E-commerce in Poland and Denmark – comparative analysis and development trends Revenue effects of VAT expenditures in Germany and Poland

Knowledge management,organizational innovativeness, business competitiveness and potential operations of electrics and electronics businesses in Thailand Future micro operators. Business models in 5G Future micro operators. Business models in 5G

How to increase FDI flows: a demonstration of the new determinant creation theory for Mexico and Chile The FDI-political risk nexus: some new insights Restructuring a globalization model to reflect changing dynamics Behavioral intention on tourism destination using Internet information Situative approach and new term individualization

Professional learning and audit success: an empirical research of Certified Public Accountants (CPAs) in Thailand IT capability on firm performance: evidence from it service business in Thailand Return of capital dominates return on capital? FDI in developing countries The Influence of using social media on preference for a particular product: a case study of Smartphone

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Nic S Terblanche University of Stellenbosch, South Africa Nora Kelmendi University of west London, UK Nutchajarin Lohapan Mahasarakham University, Thailand Nuttavong Poonpool Mahasarakham University, Thailand

An investigation into the antecedents and outcomes of the mshopping experience Assessing the impact of motivation on student retention: the case of University of West London Students` Psychological Well-Being and Job Success: An Empirical Research of Tax Auditors in Thailand Good practice achievement of the firms within national agro processing industry of Thailand: impacts on corporate image and stakeholder acceptance

Palan Jantarajaturapath Mahasarakham University, Thailand

Knowledge management, organizational innovativeness, business competitiveness and potential operations of electrics and electronics businesses in Thailand Re-evaluating underlying premises of free market privatization in current dispensation: realities and fallacies

Patience Abbam-Boadu Ghana Institute of Management and Public Administration (GIMPA), Accra, Ghana Pattarasiri Thiptanamanee Mahasarakham University, Thailand Pavel Petrakov Financial University the Government of RF, Moscow, Russia Petra Ghicu Purdue University, USA Petri Ahokangas University of Oulu, Oulu, Finland Petri Ahokangas Oulu Business School, University of Oulu Finland Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit

Learning orientation, emotional intelligence and job success: an empirical research of automobile industry in Thailand Economic sanctions against Russia: expectations and reality

CISG v. UCC: Key distinctions and applications Future micro operators. Business models in 5G Business modeling facilitated Cyber Preparedness

Corporate social responsibility and firm sustainability: an empirical research of ISO 14000 businesses in Thailand Psychological Well-Being and Job Success: An Empirical Research of Tax Auditors in Thailand The effect of Accounting Governance on Goal Achievement. Empirical Case Study of Listed Companies of the Stock Exchange of Thailand The effect of Accounting Governance on Goal Achievement. Empirical Case Study of Listed Companies of the Stock Exchange of Thailand Learning orientation, emotional intelligence and job success: an empirical research of automobile industry in Thailand Organizational innovation and firm success: evidence from interior design business in Thailand Leader-member exchange and service quality: evidence from hotel businesses in Thailand Corporate social responsibility and firm sustainability: an empirical investigation of ISO 14000 business in Thailand IT capability on firm performance: evidence from it service business in Thailand Marketing creativity orientation and marketing profitability: an empirical study of software businesses in Thailand Relationship marketing strategy and marketing success of tourism

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The Business & Management Review, Volume 6, Number 1 Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Phaprukbaramee Ussahawanitchakit Mahasarakham University, Thailand Pimgarn Suwan-natada Mahasarakham University, Thailand Pornsiri Wirunphan Mahasarakham University, Thailand Rahul Gupta Choudhury IFIM Business School, Bangalore, India Rajeev Sooreea Dominican University of California, USA Reham Ibrahim Ahmed Elseidi Ain Shams University, Cairo, Egypt Reshma Nasreen Jamia Hamdard, New India Rhonda Reich MacEwan University, Canada Richard Bennett University of Reading, UK Rukmani Gounder Massey University, New Zealand Rustem Nureev Financial University the Government of RF, Moscow, Russia Sainatee Wongcomedee Mahasarakham University, Thailand Sara Moqaddamerad University of Oulu, Oulu, Finland Sarinya Supatranont Mahasarakham University, Thailand

February 2015

business in Thailand Brand competency and brand performance: an empirical research of cosmetic businesses and health products business in Thailand Marketing innovation capability and marketing performance: an empirical study of electrical and electronic appliances in Thailand Marketing excellence strategy and firm survival Service entrepreneurship and service success: empirical evidence from boutique hotel businesses in Thailand The practice of internal audit function in financing business sector of Thailand Continuous audit development and audit survival: evidence from tax auditors in Thailand Psychological capital and job performance: an empirical research of Certified Public Accountants (CPAs) in Thailand Professional learning and audit success: an empirical research of Certified Public Accountants (CPAs) in Thailand The investigation of ERP and e-business effects in Thailand: a resource based view Brand competency and brand performance: an empirical research of cosmetic businesses and health products business in Thailand Relationship between contextual factors, business performance, and strategy: a study of manufacturing and service industries in India The FDI-political risk nexus: some new insights Electronic word of mouth effects on consumers’ brand attitudes, brand image and purchase intention: an empirical study in Egypt Challenges and opportunities in alternative system of medicine: a special focus on Unani System of Medicine Developing future employees for new and emerging constructs of business: Are current educational models of teaching business up to the task? The Influence of using social media on preference for a particular product: a case study of Smartphone Effects of Income Earnings and Remittances on Education: Some Empirical Results Economic sanctions against Russia: expectations and reality

The practice of internal audit function in financing business sector of Thailand Future micro operators. Business models in 5G The effect of Accounting Governance on Goal Achievement. Empirical Case Study of Listed Companies of the Stock Exchange of Thailand

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Sasichai Pimpan Mahasarakham University, Thailand

Service entrepreneurship and service success: empirical evidence from boutique hotel businesses in Thailand

Satakoon Kaewmungkoon Mahasarakham University, Thailand Satiya Klinsukhon Mahasarakham University, Thailand Shuqin Gao Zhejiang University, China

Marketing excellence strategy and firm survival

Sirin Phankasem Office of the Auditor General of Thailand Siriwong Earsakul Mahasarakham University, Thailand Sławomir Kotylak University of Zielona Góra, Poland Sorawit Ngamsutti Mahasarakham University, Thailand

The OAG engagement and integrated reporting evidence from the adoption of the IIRC Framework Organizational innovation and firm success: evidence from interior design business in Thailand The economic role cultural and creative industry in Europe in the years of crisis 20082012 Marketing innovation capability and marketing performance: an empirical study of electrical and electronic appliances in Thailand Real entrepreneurship capital – spiritual capital

Srini R. Srinivasan Mumbai University, India Supapan Saithong-in Mahasarakham University, Thailand Sutana Boonlua Mahasarakham University, Thailand Teeraporn Limanonthachai Mahasarakham University, Thailand Tudsuda Imsuwan Mahasarakham University, Thailand Vibhu Gangal Banking Consultant, Wipro Technologies Ltd, India Wannasa Wangsankaew Mahasarakham University, Thailand Xavier Olivier University of Stellenbosch, South Africa Yasmine Nabih University of West London, London. UK Yehia Sabri Nawar University of west London, UK Yehia Sabri Nawar University of West London, London. UK Yehia Sabri Nawar the Arab Academy For Science And Technology And Maritime, College Of Management And Technology Yi Wang Independent author, UK

Accounting information transparency and decision making effectiveness: evidence from financial businesses in Thailand The internationalization of the Renminbi (RMB): China’s rule and the restructuring of the global financial market

Psychological capital and job performance: an empirical research of Certified Public Accountants (CPAs) in Thailand The OAG engagement and integrated reporting evidence from the adoption of the IIRC Framework Audit knowledge management strategies and audit job performance: a study of tax Auditors in Thailand Knowledge management,organizational innovativeness, business competitiveness and potential operations of electrics and electronics businesses in Thailand Outside investor lag: a predictive parameter to quantify hindrances in repairing NPA ripples in emerging economies-an application of ‘economics of dealer function’ in corporate lending for better financial stability Relationship marketing strategy and marketing success of tourism business in Thailand An investigation into the antecedents and outcomes of the mshopping experience Emotional intelligence as a predictor of leadership effectiveness Assessing the impact of motivation on student retention: the case of University of West London Students` Emotional intelligence as a predictor of leadership effectiveness Assessing the Impact of organisational climate on employee’s commitment Strategic motivations and performances of cross-border mergers and acquisitions: evidence from Chinese acquiring firms

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The Business & Management Review, Volume 6, Number 1 Yue Liu University of Edinburgh Business School, UK Yupaporn Chaisena Mahasarakham University, Thailand

February 2015

Strategic motivations and performances of cross-border mergers and acquisitions: evidence from Chinese acquiring firms Corporate social responsibility and firm sustainability: an empirical investigation of ISO 14000 business in Thailand

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The Business & Management Review, Volume 6, Number 1

February 2015

CALL FOR PAPERS JOURNAL OF BUSINESS AND RETAIL MANAGEMENT RESEARCH ISSN (Print) 1751-8202 ISSN (Online) 2056-6271 The JBRMR, a scholarly and refereed journal, provides an authoritative source of information for scholars, academicians, and professionals in the fields of business and retail management and is publicised twice a year. The journal promotes the advancement, understanding, and practice of business & retail management. It is peer reviewed and is the main research platform of The Academy of Business & Retail Management (ABRM). Scholars across borders are encouraged in advancing the frontiers of management education, particularly in the area of retail trade. Contributions should therefore be of interest to scholars, practitioners and researchers in management in both developed and developing countries targeting a worldwide readership through both print and electronic medium. Although broad in coverage, the following areas are indicative and nurture the interests of the Academy with a “retail” underpinning: » Business Ethics and Legal Issues » Business Environment » Business Policies, Strategies, and Performance » Business and Retail Research » Business Security and Privacy Issues » Consumer Behaviour » Emerging Advances in Business and its Applications » Innovation and Product Development » International Business Issues » Management and Retail Marketing » Marketing Management and Strategies » Relationship Management » Risk Management » Retail Management and Communication » New Venture Start-up » Retail Buying » MIS and Retail Management » Demographics and Retail Business » HRM and Retail Business » Innovation in Retail Management » Law and Management Preference will be given to papers which are conceptually and analytically strong and have empirical relevance. All papers will be reviewed according to the Journal’s criterion. The Journal’s website is www.jbrmr.com. For further information please write to Editor via [email protected] This Journal is approved for listing in EBSCO Host, ProQuest, SCOPUS and Cabell`s Directory of Refereed publications

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The Business & Management Review, Volume 6, Number 1

February 2015

CALL FOR PAPERS INTERNATIONAL JOURNAL OF BUSINESS & ECONOMIC DEVELOPMENT (IJBED) (Print) ISSN 2051-848X (Online) ISSN 2051-8498 The IJBED, a scholarly and refereed journal, provides an authoritative source of information for scholars, academicians, and professionals in the fields of business and economic development and is publicised four times a year. The journal promotes the advancement, understanding, and practice of business & economic development. It is peer reviewed and is the main research platform of The Academy of Business & Retail Management (ABRM). Scholars across borders are encouraged in advancing the frontiers of management education, particularly in the area of economic development. Contributions should therefore be of interest to scholars, practitioners and researchers in management in both developed and developing countries targeting a worldwide readership through electronic medium. Authors are invited to submit their original research papers, case study, review, work in progress, reports, abstract, students’ papers or research proposals within the broad scope of the journal. Although broad in coverage, the following areas are indicative and nurture the interests of the Academy with an “economic development” underpinning:  Agriculture and development  Demography and development  Disaster management  Diversification and business performance  FDI, Free trade – theory and practice  Gender and socio-economic development  Geopolitics of development  Globalisation, liberalisation and development  Health service management  Industry sectors and development  Information technology and business performance  Institutions ,business and development  Jobless growth, Labour relations and business  Land reform – theory and practice  Macroeconomic parameters and growth  Management education  Microfinance and development  Multinational enterprises and business strategy  Natural resources and their internationalisation as leverage factors  Natural resources and their internationalisation as leverages  NGOs and entrepreneurship development Preference will be given to papers which are conceptually and analytically strong and have empirical relevance. All papers will be reviewed according to the Journal’s criterion. The Journal’s website is www.ijbed.org. For further information please write to Editor via [email protected] This Journal is approved for listing in EBSCO Host, ProQuest, DOAJ, J-Gate, ISI, InfoBase and Cabell`s Directory of Refereed publications

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The Business & Management Review, Volume 6, Number 1

February 2015

Call for Papers for the forthcoming conferences IACP-2016, Paris, France International Academic Conference in Paris

15-16th August 2016 ICILLT-2016, University of Cambridge, UK

2nd

19-20th September 2016 International Conference on Institutional leadership, Learning & Teaching ITARC-2016, London, UK

7th

7-8th November 2016 International Trade & Academic Research Conference 6th ICBED-2017, New York-USA

10-11th April 2017 6th International Conference on Business and Economic Development (ICBED) Authors are invited to submit original research papers, case studies, review, work in progress reports, abstracts, students’ papers or research projects within the broad scope of each conference. All papers should be professionally proofread prior to submission. These conferences will be jointly organised by the Academy of Business & Retail Management and the Journal of Business & Retail Management Research. For further detail please visit: http://abrmr.com

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The Business & Management Review, Volume 6, Number 1

February 2015

CALL FOR PAPERS International Journal of Higher Education Management (IJHEM) (Print) ISSN 2054-984 (Online) ISSN 2054-9857 Aim & Objectives IJHEM is a peer reviewed journal and is a research publication platform for international scholars. Their research can be in any aspect of business and economic development covering the interests of developed and emerging countries alike. The Journal seeks to reach a worldwide readership through electronic media. The main aims of the Journal are:  Publish high quality and scholarly empirical based research papers, case studies, reviews in all aspect of business, management and commerce with theoretical underpinnings.  Offer academics, practitioners and researchers the possibility of having in depth knowledge and understanding of the nature of business and management practices and.  Create a forum for the advancement of education management research for the High Education sector. Subject coverage  Educational policy and Policy impacts on education  Management of education and Relations between lecturers and students  Psychology of education, Psychology of student and teacher/lecturer  Quality of education and Improvement method  Global education and Its challenges and opportunities  E-teaching/E-learning, Educational software and multimedia for education  Teacher education  Distance education and Education quality  Methodology of educational research, Adult and continuing education  Special education, Gender, diversity and difference, Vocational education  Assessment processes and mechanisms  Language Education, Listening and acoustics in education environment  Education History  Innovative teaching and Learning methodologies; Multi-virtual environment  Application of educational technology  Education reforms and Practical teaching reform Frequency: Final publication deadlines: Review process: Indexing with:

Twice a year: February & August 31st October (Feb. issue), 30th June (Aug. issue) Blind peer review Ebesco Host, ProQuest, Open J-Gate, Cabell`s Directory

Preference will be given to papers which are conceptually and analytically strong and have empirical relevance. All papers will be reviewed according to the Journal’s criterion. The Journal’s website is www.ijhem.abrmr.com . For further information please write to Editor at [email protected] or call on +44(0)2088689883

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The Business & Management Review, Volume 6, Number 1

February 2015

CALL FOR PAPERS INTERNATIONAL JOURNAL OF BUSINESS & CYBER SECURITY (IJBCS) (Print) ISSN 2059-660X (Online) ISSN 2059-6618 IJBCS is a scholarly and refereed journal that provides an authoritative source of information for scholars, academicians, policy makers and professionals regarding business and cyber security. It is peer reviewed journal that is published twice a year and serves as an important research platform. IJBCS is committed to publishing articles that provide insight and informs best practice. Contributions should therefore be of interest to scholars, policy makers, practitioners and researchers internationally. The Editors and Editorial Board of the IJBCS are committed to championing original academic papers that demonstrate academic rigor, originality and integrity. IJBCS seeks to minimise cyber-risk through insight and vigilance. Authors are invited to submit their original research papers, case study, review, work in progress, reports, abstract, students’ papers or research proposals within the broad scope of the journal. Although broad in coverage, the following areas are indicative and nurture the interests of the Academy with an “cyber security” underpinning:  Business & Cyber Security; Risk awareness & mitigation  eCrime and Cyber Terrorism  Identity Fraud & Access Management; Information haemorrhage  Cryptosystems and Data Protection  Compliance, Legal Safeguards and Obligations  Foresight Leadership and Planning; Industrial Espionage & Counterfeiting  Critical Infrastructure Protection; Building and maintaining cyber resilience  Security architecture and network defence  Vigilance and scrutiny; Attitudinal change  Knowledge transfer & training; Addressing the skills deficit  Brand Protection; Pre-transaction customer verification  Customer protection, reassurance and recovery  Information Risk Management & Governance  Digital Forensics, Evidence and Intelligence  Costing cyber attacks; Ethical Hacking  Financial Analysis & Control Systems  Privacy, Surveillance and Control; Identity, Trust and Trustworthiness  Human Factors and Behavioral Dynamics  Security Economics, Incentives and Liabilities  Globalisation and Outsourcing  Crisis management following a cyber attack Preference will be given to papers which are conceptually and analytically strong and have empirical relevance. All papers will be reviewed according to the Journal’s criterion. The Journal’s website is www.iijbcs.abrmr.com . For further information please write to Editor via [email protected] Frequency: Review process:

Twice a year: January and June Blind peer review

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The Business & Management Review, Volume 6, Number 1

February 2015

ACADEMY OF BUSINESS AND RETAIL MANAGEMENT (ABRM) Editorial Review Board Atchara Sriphan Ayat Yehia Cengiz Kahraman Naresuan University, Arab Academy for Science, Istanbul Technical University, Phitsanuloke, Thailand Technology and Maritime Istanbul Transport, Egypt Tanuja Sharma Julia Gordeeva Nelson Takon Management Development Plekhanov Russian University of Cross River University of Institute, Gurgaon, India Economics, Russia Technology, Calabar, Nigeria Samar M. Baqer Ahmad Bello Nagaraja Nanje Gowda Kuwait University, Kuwait Ahmad Bello University, Nigeria University of Mysore, India Visvanathan Naicker Juan Carlos Botello Osorio Muhammad AZAM University of the Western Cape, Universidad Popular Autonoma St. Patricks International College, South Africa del Estado de Puebla, Mexico United Kingdom Shekh Usman Hassan Badreddine TALBI Eman Mohamed Abd-El-Salam Ahmadu Bello University, High National School of Statistics Arab Academy for Science and Nigeria and Applied Economics, Algeria Technology and Maritime Transport, Egypt Ayambila Sylvester Khalid Kisswani C. Michael Wernerheim University of Ghana, Ghana Gulf University for Science & Memorial University of Technology,Kuwait Newfoundland, Canada Mohamed Karim Kefi Nattachet Pooncharoen Sandeep Goel Ecole Supérieure de Commerce Naresuan University, Thailand Management Development et de Marketing, Prism Institute, Gurgaon. India Sorbonne, France Beenish Bashir Duarte Xara-Brasil Ha Viet Nguyen NUST Business school, National Instituto Politécnico de Setúbal, University of New South Wales, University of Science and Portugal Australia Technology, Pakistan Adhi Baskara Rasheed Olajide Alao A. Jayakumar University of Indonesia, Adeyemi College of Education, Periyar University, India. Indonesia Nigeria Passent Tantawi Micheletti Patrick Sarat Chandra Das Arab Academy for Science, Kedge Business School, France U Asia, United Kingdom Technology and Maritime Transport, Egypt Fon Sim, Ong Rachid TOUMACHE Cletus O. Akenbor The University of Nottingham, High National School of Statistics Federal University, Nigeria Malaysia and Applied Economics, Algeria Heba Sadek Gabriela Marinescu Khaled ROUASKI Arab Academy for Science, University of Medicine and High National School of Statistics Technology and Maritime Pharmacy “Gr.T.Popa” Iasi, and Applied Economics, Algeria Transport, Egypt Romania Eiman Negm Hossein Mombeini Odoh Patrick Abutu Arab Academy for Science, Islamic Azad University, Dubai The Federal Polytechnic Technology and Maritime branch, Dubai, UAE University, Nigeria Transport, Egypt Waisu Iliyasu Des Raj Bajwa Abdelali HAJBI Umaru Musa Yar’adua Haryana,Panchkula Kurukshetra Hassan 1st University, Morocco University, Katsina, Nigeria University, Kurukhsetra Joseph Teryima Sazib Murtaza Hifza Mahmood Rana Benue State University, Iqra University, Islamabad, Iqra University, Islamabad, International Conference on Business & Globalisation (IBG), 2-3rd February 2015, Dubai-UAE

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The Business & Management Review, Volume 6, Number 1 Makurdi, Nigeria Luiz Albzzto Alig Santos Institute Matropolitano of Angola, Republic of Angola

Pakistan Mansour Esmaeil Zaei Panjab University, India

Manolis I. Skouloudakis University of Macedonia, Greece

Jatin Pancholi Middlesex University, United kingdom

Anita Mathew Institute of Management Technology, Ghaziabad India

Ricardo Peters University of the Western Cape, South Africa

Hideyuki Ishiozaka Osaka Sangyo University, Japan Radhika Lobo Birla College of Arts, Science and Commerce, Kalyan, India Antoine Trad Webster University, Switzerland Hemant C Trivedi Pandit Deendayal Petroleum University, India Huseynov Khatira The Academy of Public Administration under the President of the Republic of Azerbaijan Ssouhaila A Saeed AL-Zytoonah University, Jordan Lothar Auchter University of Applied Sciences Kaiserslautern, Zweibrücken, Germany Mudrajad Kuncoro Gadjah Mada University, Yogyakarta, Indonesia

Neha Purushottam University of South Africa, South Africa Latha Krishnadas Mazumder Al Khawarizmi International College, Abu Dhabi, United Arab Emirates Chiloane-Tsoka Germinah University of South Africa, South Africa Ruth Marciniak Glasgow Caledonian University, United kingdom Şeyda Akyol Marmara University, Istanbul, Turkey Louise Van Scheers University of South Africa, South Africa Michael Chattalas Kean University, New York, USA

February 2015

Pakistan Idris Zakariyya Kiri Jigawa State College of Education Vienda A. Kuntjoro 17 Agustus 1945 University, Indonesia Isaac S.R. Butswat National Open University of Nigeria, Jos, Nigeria S. Rangnekar Indian Institute of Technology, India Kanokkan Vichasilp Rajamangala University of Technology Isan, Thailand Mahwish Waheed International Islamic University, Pakistan Abasilim Angela Nneka Wesley University of Science and Technology, Ondo, Nigeria Rania A.M. Shamah Ahram Canadian University, Cairo, Egypt

Muhammad Jahangir National University of Modern Languages, Pakistan Sandeep Puri IMT, Ghaziabad, India

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