The Art of Communication

The Art of Communication Diverse Solo ~ 5th Edition ~ 29th August ’01 ~ 4025 This equipment is not designed for making emergency telephone calls whe...
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The Art of Communication

Diverse Solo ~ 5th Edition ~ 29th August ’01 ~ 4025

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Diverse Solo Digital Cordless Telephone

User Guide

Diverse Solo ~ 5th Edition ~ 29th August ’01 ~ 4025

At a glance Handset display Displays the status of your handset.

Redial

Directory

Press to redial one of the last five numbers called.

10 numbers can be stored, dialled and edited in the directory.

Red phone

Long press will give you quick access to the number stored under ‘0’.

Press to end a call or to cancel a function.

Keypad

Green phone For making and answering calls.

Keyguard/Down Hold down to switch the keypad guard on and off.

Star/Up Press to scroll upwards.

Press to scroll downwards.

Recall Press for use with switchboards and certain Network Services.

Set/OK Microphone

Base

Press to open the menu and to confirm settings.

Base underside Power socket

Contact points

Telephone line cord

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Quick guide to handset display icons Star (*). Hash (#). Keypad locked.

R P 2 (NUMBER)

Recall. Pause. Number – left hand corner of display – directory entry number. Directory empty.

Quick Guide Menu Structure You can select a menu function more quickly if, rather than scrolling through the menu, you simply press the relevant buttons when the handset is in the idle state. For example To set the handset/melody press and then . You can then select the melody you want by scrolling down through the menu and then press the button to confirm.

Base station settings DIAL MODE

TONE PULSE

TBR

80 MS [..] ms 600 MS

BASE RESET

RESET NO? RESET YES? 1_5-1

PULSE PAUSE

2-1

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Handset settings HANDSET VOL

SET LEVEL 1 SET LEVEL 2 SET LEVEL 3

RINGER VOL

SET LEVEL 1 SET LEVEL 2 SET LEVEL 3 SET LEVEL 4

MELODY

MELODY 1 MELODY 2 MELODY 3 MELODY 4 MELODY 5

LANGUAGE

GERMAN ENGLISH FRENCH ITALIAN SPANISH PORTUGUESE DUTCH DANISH NORWEGIAN SWEDISH FINNISH CZECH POLISH TURKISH

HS RESET

RESET NO? RESET YES?

REGISTER HS

BASE GAP 1 GAP 2

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Introduction Unpacking your Diverse Solo If anything is missing, please contact your place of purchase immediately.

One Diverse Solo base station.

One Diverse Solo handset.

One power supply for the base station.

One telephone line cord.

Two AA rechargeable batteries.

Battery compartment cover.

For your records Date of purchase: Place of purchase: For guarantee purposes proof of purchase is required so please keep your receipt.

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Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The power supply unit number will be either M-GA35-095130F or M-GA35-095132F. For the handset use only approved Nickel Cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline 08457 908070. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks. Radio signals transmitted between the handset and base may cause interference to hearing aids. This product should not be used near emergency/intensive care medical equipment and we recommend that it is not used by people with pacemakers fitted. Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental Do not expose to direct sunlight. The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage. Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

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Setting Up IMPORTANT Please note that your handset is NOT registered to the base station. The Diverse Solo handset will be easily registered once you complete the steps 1 to 3 below.

Plan the location Situate your product close enough to the telephone and mains power sockets so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference. Do not situate the product in the bathroom or other humid areas.

1

Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

2

Plug the power supply unit into the wall socket

WARNING Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

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Registering and charging the handset

The display is protected by a plastic film. Remove the protective film from the display.

SEARCH H BASE

Insert the batteries Insert the two batteries supplied, as indicated on the label inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

WARNING Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

To register your handset, place it in the base station with the display facing upward. The display will show REGISTER HS. After approximately one minute, the display will show the idle screen with the battery symbol instead. The handset is now registered with the base. When the handset is registered the display will show:

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If SEARCH BASE remains on the display continuously… It means that the handset is not registered with the base station. Ensure you have correctly carried out step 3 on page 8. Leave the handset for approximately 16 hours in the base station to charge the batteries, as they are not charged in the factory. The charging status icon flashes on the handset to indicate that the batteries are being charged.

Battery level icons You will need to charge your handset before you can use it. The various states of charge are shown below: Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty

Battery performance After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal. Under ideal conditions, the handset batteries should give about 10 hours talktime or 200 hours standby time on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days. Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline 08457 908070. If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

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Connect the telephone line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Helpline Your Diverse Solo is now ready for use. However, if you experience any difficulties please call the BT Diverse Helpline on 08457 908 070.

Signal strength The range of your Diverse Solo base station is 200 metres outdoors and up to 30 metres indoors under ideal conditions. If you go out of range the display will show SEARCH BASE and you will need to move closer to the base station.

Using the telephone Making and ending calls To make an external call Press the GREEN PHONE button. You will hear the dial tone. Dial the number.

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Preparatory dialling Enter the phone number first and then check that it is correct. Press the GREEN PHONE button to dial the number.

To end a call Press the RED PHONE button. Or Place the handset back on the base station.

To receive an external call When the phone rings, pick up the handset and press the GREEN PHONE button to answer the call.

Redial Your handset automatically saves the last five telephone numbers dialled into a redial list.

To dial a number in the redial list Press the REDIAL button. Press the DOWN button to scroll through the redial list. Press the GREEN PHONE button to dial the number.

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Using the directory You can store up to 10 telephone numbers in the directory. You can enter numbers up to 22 digits.

To store a number in the directory Press the DIRECTORY button. Press the UP or DOWN button to select the location number between 0 and 9 under which you want to store the number. Press the OK button. Enter the telephone number you want to store. Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

Note By pressing and holding the DIRECTORY button the number under the ‘0’ location in your directory will be displayed. To dial press the GREEN PHONE button. It is advisable to put your most frequently called number in this location.

To dial a number in the directory Press the DIRECTORY button. Press the UP or DOWN button to scroll to the number you want to dial. Press the GREEN PHONE button. The number is dialled.

Note If the display shows it means that there is no telephone number stored under that directory location number.

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To edit a number in the directory Press the DIRECTORY button. Press the UP or DOWN button to scroll to the number you want to edit. Press the OK button. The previously stored number will flash. Enter the new telephone number. Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

Caller Display Important To use Caller Display you must first subscribe to the Service from your Network Provider. For more information on BT’s Select Services call BT free on 0800 800 150. If you subscribe to a Caller Display Service you can see the number of your caller on the handset display (unless the number has been withheld).

Handset & Base Settings You can choose a range of settings to suit your personal preferences.

To adjust the earpiece volume There are 3 earpiece volume levels to choose from (1-3). Press the OK button to open the menu. The display shows HANDSET VOL.

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Press the OK button. The display shows the volume level. Press the DOWN button to select the earpiece volume level you want (1-3). Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

To adjust the handset ringer volume There are 4 ringer volume levels to choose from (1-4). Press the OK button to open the menu. Press the DOWN button until the display shows RINGER VOL. Press the OK button. You hear the current ringer volume and the display shows the volume level. Press the DOWN button to select the ringer volume level you want (1-4). Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

To adjust the handset ringer melody There are 5 ringer melodies to choose from (1-5). Press the OK button to open the menu. Press the DOWN button until the display shows MELODY. Press the OK button. You hear the current ringer melody and the display shows the melody number. Press the DOWN button to select the ringer melody you want (1-5). Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

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To change the handset display language Press the OK button to open the menu. Press the DOWN button until the display shows LANGUAGE. Press the OK button. Press the DOWN button to select the language you want. Press the OK button to confirm. The display will show SAVED and you will hear a confirmation tone.

Note If you accidentally set the wrong language and cannot understand the instructions you can change it by pressing the OK button, then the 4 button. You can then scroll through the menu to select the correct language and then press the OK button to confirm.

To switch the keyguard on and off You can lock the keypad so that it cannot be used accidentally while carrying it around. Press and hold the KEYGUARD button. You will hear a confirmation tone and the display will show the icon to indicate that the keyguard is switched ON. Press and hold the KEYGUARD button to switch the keyguard OFF. The icon will disappear.

IMPORTANT Emergency numbers CANNOT be dialled when the keyguard is on.

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To reset the handset You can restore the handset to its factory settings. Press the OK button to open the menu. Press the DOWN button until the display shows HS RESET. Press the OK button. Press the DOWN button to display RESET YES? and press the OK button to confirm. Or If you do not want to reset the handset, press the OK button when RESET NO? is displayed.

IMPORTANT When you have reset the handset you must place it back on the base station.

The handset settings will be reset to: Earpiece volume

1

Keyguard

off

Ringer volume

3

Redial list

Deleted

Ringer melody

1

Directory

Deleted

Display language

English

To reset the base You can restore the base station to its factory setting. Resetting the base will not affect the handset registration. Press the GREEN PHONE button. Press the OK button to open the menu. Press the DOWN button until the display shows BASE RESET. Press the OK button.

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Press the DOWN button to display RESET YES? and press the OK button to confirm. Or If you do not want to reset the handset, press the OK button when RESET NO? is displayed.

The base settings will be reset to: Dialling mode

Flash time

tone

100ms

To register your Diverse Solo handset to another GAP base station or to re-register to the Solo base station

It is not possible to register other GAP handsets to the Solo base station, however, if you de-register the Solo handset, please follow the guidelines below. Providing the other base station is GAP (Generic Access Profile) compliant, you can register your Diverse Solo handset to it. Following the user guide for the base station, put the base on standby for registration. On your Diverse Solo handset: Press the OK button to open the menu. Press the DOWN button until the display shows REGISTER HS. Press the OK button. Press the DOWN button until the display shows GAP 1. Press the OK button. The display will show PIN. Enter the PIN number of the GAP base station. Press OK to confirm. The handset is now registered and the display will return to the idle screen.

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Help Problem

Possible Cause

Solution

Handset not registering.

The base is not powered.

Make sure that the power supply is plugged in at the base and switched on.

There are no batteries in the handset.

Make sure that the rechargeable batteries (included) are fitted in the handset correctly.

The base is not powered.

Make sure that the power supply is plugged in at the base and switched on.

Batteries exhausted.

Charge or replace the batteries.

When you press a button nothing happens.

The keyguard may be switched on.

Hold down the icon button for 1 second.

No radio signal to the base – display shows SEARCH BASE.

Handset out of range.

Move closer to the base.

Handset not registered.

Register the handset.

Base not switched on.

Check the base is connected properly.

The number has been withheld.

Callers can stop their number being sent over the Network.

No display

Caller’s number is not displayed even though you have subscribed to Caller Display.

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General information Guarantee Your Diverse Solo is guaranteed for a period of 24 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse Solo, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 24 month guarantee period. • Proof of purchase is provided. • The equipment is returned to point of purchase. • This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. • This guarantee does not affect your statutory rights. Within the 24-month guarantee period: If you experience difficulty using the product, prior to returning your product, please read the Help section on page 18, or contact the BT Diverse Helpline on 08457 908070 for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair. Outside the 24-month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

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Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse Solo has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse Solo is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.) Only use approved power supply item code: C39 280-Z4-C478. R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Helpline If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

Switchboard compatibility Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties, please consult your switchboard Service Provider.

To set the dialling mode You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling. Press the GREEN PHONE button. The display will show -- -- --. Press the OK button to open the menu. The display will show DIAL MODE. Press the OK button. Press the DOWN button until the display shows PULSE.

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Press the OK button to confirm. Or Press the DOWN button until the display shows TONE. Press the OK button to confirm. Press the RED PHONE button.

Setting pauses Please note If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 12) and where a pause is needed, press and hold the button. A‘ P’ will appear in the number.

To set the recall time You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100 MS. Press the GREEN PHONE button. Press the OK button to open the menu. Press the DOWN button until the display shows TBR. Press the OK button. Press the DOWN button to select the flash time 80, 100, 120, 180, 250, 300 or 600 msd. Press the OK button to confirm. Press the RED PHONE button.

Please note 100 MS is the standard setting for most UK switchboards.

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0682 CE compliant to R&TTE Directive (1999/5/EC)

Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse Solo (08/01) 5 Designed by The Art & Design Partnership Limited. Siemens number: A31008-G200-P101-1-7619