Telecommuting Program Frequently Asked Questions (FAQs) General Questions Q. What is Adobe’s Telecommuting Program? A. The Telecommuting Program outlines the program for employees scheduled to be based out of their home office at least three days per week (or more than 60% of their regularly scheduled work hours per month). Q. What is a Telecommuter? A. A Telecommuter is a regular employee who: 1. Has received approval in accordance with the Telecommuting Agreement. 2. Is regularly scheduled to be based out of his/her home office at least three days per week (or more than 60% of his/her regularly scheduled work hours per month). Since a Telecommuter will spend a majority of their time in a home office, he/she will not be guaranteed an office at an Adobe location. Q. What if I only want to work from home a couple of days per week or just once a month? A. If you are requesting to work from your home office less than three days per week or periodically, you will be classified as an ad-hoc telecommuter and the Telecommuting Agreement is not required. Q. What is the difference between the Telecommuting Program and the Remote Access Policy? A. The Telecommuting Program addresses all issues regarding working from home except Remote Access. The Remote Access Policy will indicate what a Telecommuter is eligible for in terms of remote access or gaining connectivity with the Adobe networks. Q. Where can I get more information about the Telecommuting Program? A. Inside Adobe > People Resources > Other Benefits > Telecommuting • Telecommuting Program • Telecommuting Program FAQs Q. If I have additional questions, who can I contact? A. You may contact your manager or the ERC at [email protected] Employee Questions Q. If I am interested in telecommuting, how do I start the process? A. If you are interested in a telecommuting arrangement, you should have a discussion with your manager. Additionally, you should review the Telecommuting Program document located at People Resources > Other Benefits > Telecommuting. Q. What if I already am a Telecommuter? A. All current Telecommuters are asked to complete the following requirements: 1. Review the Telecommuting Program document. 2. Sign a formal Telecommuting Agreement.

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3. Comply with all requirements according to the Agreement. Q. Will Adobe pay for my DSL/cable modem in my house? A. No. Home internet access or home office expenses are not reimbursable. Q. If I am a Telecommuter, why am I not guaranteed an office at an Adobe location? A. Since you will be spending a majority of your time in your home office, you will not be guaranteed an office at an Adobe location. You should work with your manager on any special arrangements. Q. If I don’t have an office at an Adobe location, where will I work on my in-office days? A. A telecommuter who is regularly scheduled to work in an Adobe office for one or two days per week can reserve a workspace through Outlook. Instructions for reserving a hotel space are located in the IT Knowledge Center. Since in-office space is limited, it is up to the manager to ensure that the telecommuting employee will have a place to work (for example, to access Adobe networks and to retrieve voicemails) on in-office days. Note: This is not applicable to employees who have a telecommuting arrangement as a result of a site closure. Q. Will any of my benefits change if I move to another state? A. If you are enrolled in Kaiser (CA only), Blue Cross/ Blue Shield (MA only) and are moving out of that state, contact ERC at (408) 536-4357, option 2. You will need to select a plan that is offered in the new area. If you are not enrolled in any of the plans just mentioned, no changes to your Benefits are necessary. If you are also changing work hours, you should refer to the US Rewards Handbook located on Inside Adobe to review how your Benefits may be affected. Q. Will Adobe be able to assist me in setting up my home office with a printer, fax, etc.? A. Under the Telecommuting Program, all full-time Telecommuters will be eligible for: • A standard computer as per Adobe’s hardware standards and appropriate for the job, which will be configured by Desktop Support, if you do not currently have a computer • A printer/fax/scanner/copier (all-in-one) machine, if required by job duties • A keyboard and/or monitor, if necessary • Any other hardware deemed necessary by an ergonomic evaluation • A paper shredder for disposing of confidential materials • Office supplies as determined and approved by the Telecommuter’s manager • Telecommute office furniture (desk, file cabinet and chair) provided by Workplace Solutions Q. How do I obtain these items for my home office? A. Instructions for obtaining these items are included with the Telecommuting Agreement. Q. How do I order the home office furniture? A. Instructions for obtaining these items are included with the Telecommuting agreement. Q. What happens to the furniture and computer equipment if I decide to stop telecommuting or leave Adobe? A. If you stop telecommuting or leave Adobe, the computer Adobe has provided for you must be returned to Adobe. However, any telecommuting furniture and other computer equipment will be evaluated by Facilities and Purchasing. You will be notified if the furniture and equipment must be returned to Adobe or donated to a charitable organization. Q. Can I get an ergonomic evaluation at my home office? US_NH_TC_Mar15

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A. Yes, you can arrange for an ergonomic evaluation. Additional information will be provided with your Telecommuting Agreement. Q. What types of expenses will be covered to support my telecommuting arrangement? A. The Telecommuting Agreement indicates that your travel expenses (if more than 50 miles in one direction), office supplies, reasonable postage and fees for business licenses (if necessary) are covered expenses. Q. If I move from the Bay Area to a non-Bay Area city, will my salary be reduced? A. Your pay will not be reduced, however, you will be in a new salary range. Since we use geographically based salary ranges when determining compensation, your salary range will be changed to the appropriate one depending on your new work location. Q. Will my payroll taxes be impacted? A. For payroll tax purposes, your assigned work state will be the state that you work the majority of time. Adobe will withhold and remit all required payroll taxes to your assigned work state. However, if you live and work in different states, you are responsible for any additional state income tax liabilities and tax return filing requirements that may arise. If you have any questions you can contact the payroll department at [email protected]. Regus Business World Membership Q. Who do I contact to find out information about the membership program? A. You can contact DL-WorkAnyplace. Q. What department is the DL-WorkAnyplace associated with? A. Global Workplace Solutions --- Corporate Real Estate. Q. Will the membership be charged to my cost center? A. No, it will be charged to Global Workplace Solutions. Additional fees beyond reasonable use may be charged back to your cost center. Q. Will I receive a permanent office at Regus BusinessWorld? A. No. Your membership entitles you to reserve a private Regus office on a per day basis. Five (5) or Ten (10) day programs are available. Q. Will I be able to use the same private Regus BusinessWorld office 5-10 days in a row? A. No. Private offices can only be reserved one day at a time. However, you may use the same Regus Business World center 5-10 days in a row, but will be required to take your belongings with you at the end of each day. Q. What else do I receive as part of the membership? A. The below items are included as part of your membership: • Unlimited, walk-in access to business lounges and cafés with free internet and refreshments • 10 percent discount on meeting rooms, day offices and videoconferencing • Note: extra services may be charged to your cost center (i.e. administrative services, catering, etc.) Q. What happens if I exceed or underutilize my day usage permitted with my membership? A. If the member’s usage is over or underutilized the WorkAnyplace @ Adobe Team will reach out to the member to discuss, and perhaps adjust, your membership to better suit the way you work. Q. What is a business lounge/café? US_NH_TC_Mar15

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A. An area within a Regus center that does not require reservations. Q. Am I limited to using one Regus BusinessWorld location? A. No. Your membership entitles you to any of the Regus offices within your country. Regus has 1,100 business centers in 500 cities across 85 countries worldwide. Q. Where can I find a Regus BusinessWorld? A. Log On to www.regus.com and type in the City, State, Country and a list of Regus sites in the area specified will be listed. Q. May I meet with my team or customers at a Regus BusinessWorld office? A. Yes. Call to reserve a private office or conference room or drop into a business lounge or café without reservations for a more casual meeting. You may also make reservations through the myregus.com portal once your membership is activated. Q. Can I have my mail sent to a Regus? A. No. You should have you mail sent to your home address. Q. Does Regus have someone to greet my visitors? A. Yes. All Regus Business Centers have an on-site receptionist. Q. Is catering, professional or administrative support available at a Regus Business Center? A. Yes, however use of these services will be charged back to your cost center. Q. How do I access the Adobe network? A. VPN will be required to access the Adobe network. Q. How do I know if I need manager approval or not? A. Please contact DL---Work Anyplace or Work Anyplace@Adobe for questions or assistance with processing your membership. Q. How do I enroll in the Regus Business World program? A. Below are the steps for enrolling in the program: Step 1 --- Visit Global Workplace Solutions --- Work Anyplace@Adobe website: http://gws.corp.adobe.com/WorkplaceStrategy/WorkAnyplace.html , click on the REGUS BUSINESSWORLD tab for more information. Step 2 --- Review website information and complete the enrollment form. Step 3 ---You will receive an email from Regus Business World with your membership number and additional instructions on how to use the program within 2-3 business days. Step 4 --- You will receive your Membership Card in the mail within 3-5 weeks directly from Regus. Q. May I visit a Regus BusinessWorld site and ask questions prior to receiving my membership? A. Yes. Feel free to contact your local Regus office and request a tour.

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U.S. Telecommuting Program Purpose This document is intended to help guide managers and employees on the Telecommuting Program. A telecommuter is defined as follows: •

•

an employee who is regularly scheduled to work from the employee’s home office at least three days per week (or more than 60% of the employee’s regularly scheduled work hours per month). This is considered to be a full-time telecommuter and requires a Telecommuting Agreement to be in place. an employee who is working from the employee’s home office less than three days per week or periodically. This is considered to be an ad hoc telecommuter and does not require a Telecommuting Agreement.

Eligibility An employee may be eligible for the Telecommuting Program at the employee’s own request or at the Company’s request. If an employee is interested in telecommuting, the employee should have a preliminary meeting with their manager to explore the possibility of a telecommuting arrangement. It is at the manager’s, next level manager’s and HR Business Partner's sole discretion whether they would like to approve the request. Tools and resources are provided to assist managers in evaluating a potential telecommuting arrangement and can be found at: Inside Adobe > People Resources > Managing at Adobe. If an employee is asked to become a telecommuter by the Company, the employee will be notified in writing of the request. The manager will have a meeting with the employee to outline the details of the telecommuting arrangement. The standard Telecommuting Agreement template will not be applicable and further details will be provided by the manager. If the telecommuting arrangement is due to a site closure, telecommuting agreements will be sent directly to each employee. How the Program Works Once the manager has assessed whether the telecommuting request is feasible, he/she will need to email [email protected] with the request, the next level manager's approval and the business and/or personal reason for the change. The ERC will partner with the HR Business Partner for the next level of approval. The ERC will notify the manager as soon as reasonably possible (usually within 3 weeks) and the manager is responsible for informing the employee whether or not the request was approved. If approved, the ERC will provide the employee with the Telecommuting Agreement. The employee will need to review and sign the agreement through Echosign. Once signed, the ERC will receive the agreement and it will be placed in the employee’s personnel file. Note: No employee is allowed to become a full-time telecommuter without a signed Telecommuting Agreement. If the telecommuter employee transfers to a new job within Adobe or begins reporting to a new manager, the Telecommuting Agreement must be renewed and approved. Impact to Benefits Generally, benefits are not impacted when there is a change of status to telecommuter. The exception is if an employee is enrolled in Kaiser (CA only) or Blue Cross/Blue Shield (MA only) AND is moving out of that state. In this situation, the employee will need to select a medical plan that is offered in the new area. If there is an address change to the home address, the telecommuter needs to report the change via Workday. Payroll, Benefits and Equity Compensation will all receive the new address information. Note: If the Telecommuter is changing work hours, please refer to the US Total Rewards Handbook on Inside Adobe to review the impact to benefits. US_NH_TC_Mar15

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General Administration After the Telecommuting Agreement has been signed and submitted to the Employee Resource Center (ERC), the set up process can begin. The Telecommuting Agreement contains information on selecting and ordering computer equipment, furniture, accessories, ergonomic evaluations and safety. Remote Access The telecommuter should gather information and instructions regarding setting-up remote access. If there are problems with the set-up, contact the IT Service Desk. Mail Services The telecommuter should contact the local Mail Services Representative to redirect mail to the home address. The telecommuter should have already changed the address through Workday before contacting Mail Services. Work-stations for In-Office Days A telecommuter who is regularly scheduled to work in an Adobe office for one or two days per week can reserve a workspace through Outlook. Instructions for reserving a hotel space are located in the IT Knowledge Center. Since in-office space is limited, it is up to the manager to ensure that the telecommuting employee will have a place to work (for example, to access Adobe networks and to retrieve voicemails) on in-office days. Note: This is not applicable to employees who have a telecommuting arrangement as a result of a site closure. Ongoing Evaluation The manager and employee should review and update the Telecommuting Agreement on a regular basis. Any updates or changes to the Telecommuting Agreement should be documented and the updated Telecommuting Agreement should be sent to the Employee Resource Center (ERC) for placement in the employee personnel file.

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