Technical Services Department

Contractors Code of Practice

Amended December 2016

Contractors Code of Practice

London Luton Airport Operations Limited (TSD Ref. MAP 04)

 London Luton Airport Operations Limited 1999

Correspondence concerning this Contractors Code of Practice should be addressed to: Technical Services Department London Luton Airport Operations Limited Navigation House Airport Way Luton LU2 9LY

This document remains the property of London Luton Airport Operations Limited.

RECORD OF AMENDMENTS Ver

DATE

DETAILS

AMENDED BY

1 2 3 4 5 6

Oct 2001 Mar 2002 Oct 2002 Apr 2004 May 2004 Jun 2007

Original Issue Various Updates Various Updates Update/Re-write of all sections Further Updates Update / Review of all sections

7

Feb 2010

Update CDM, Standards, ACC

8

Mar 2010

Tools of the Trade permit details

Apr 2013

Various updates

9

Jun 2015

10

Aug 2015

Amendments section 3.26 - Contractor induction and penalties for non-compliance. Amendments section 2.5 - Work Authorisations (WA) and Permit 2 Work (P2W) terminology Section 2.6 - Working at Height definition

11

Sept 2015

12

Oct 2015

13

Nov 2015

Inclusion of section 1.6.1 - LLA Business Ethics Policy reference Removal of Airport Instruction 141 reference – details incorporated into Code of Practice. Amendment to Section 2.5 - Policy on extension of

London Luton Airport Operations Ltd (TSD Ref MAP 04)

G Smith G Smith H Mason H Mason Nic Horton Jo Moore Kevin Cundrick Barry Carter Yvonne Jakins Barry Carter Mark Graves HS&E/TDM,AM ID unit Rob Goulding Simon Bown, Phil Hankins

APPROVED BY B Hard B Hard B Hard C Gumm C Gumm

Barry Carter Barry Carter Liz Saint Clare Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Amended December 2016

Contractors Code of Practice

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Nov 2015

15

Dec 2015

16

Feb 2016

17

Feb 2016

18

May 2016

19 20

May 2016 Jun 2016

21

Aug 2016

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Sep 2016

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Oct 16 Dec 16

1-3

Permit to work/Work Permits Amendment section 2.5 - Definitions of Work Authorisations, permit to work & P2W Amendment to 3.5.2 - Change of details for Airside vehicle pass Amendment to Appendix 4 – ID pass application & inclusion of Hyperlinks to each chapter Section 5.1.1 Additional detail added governing permissions to use petrol powered equipment on site Amendment to Appendix 4 – LLA corporate web link information. Section 5.8 prohibition of Acetylene products. Amendment to section 5.3 – Hot Works Permit Amendment to section 2.5 – additional levels aviation/public liability insurances Amendment to section 2.5 – changes to Minimum Employer Liability insurances required Amendment to Section 5.13 – banning of Tensator barriers to cordon works area Amendment to Section 5.21 - reduction in accepted Db(A) levels Addition of Section 5.29 – Pressurised Gas System requirements Amendment to section 5.1.1 – additional safety functions added. Amendment of section 5.9 – Asbestos management Various Amendments, Removal of Appendix 2 Amendments to Section 3.7 – change to PPE requirements for live electrics Amendment to section 3.21 - Compound licensing

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding Rob Goulding

Mark Graves Mark Graves

Rob Goulding

Mark Graves

Rob Goulding

Mark Graves

Rob Goulding Rob Goulding Dan McKenna

Mark Graves Mark Graves

Amended December 2016

Contractors Code of Practice

CONTRACTORS CODE OF PRACTICE Index Chapter 1

INTRODUCTION

1.1 1.2 1.3

Introduction Legislation Definitions

Chapter 2

DOCUMENTATION

2.1 2.2 2.3 2.4 2.5 2.6

Objective Approved Contractor Infrequent/Emergency Use Contractors Risk Assessment & Method Statements (RAMS) Work Authorisation (formerly Work Permit) Permit to Work (high risk activities)

Chapter 3

LLAOL SITE RULES

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26

Site Access Security Passes Redundant Passes Airside Entry Airside Vehicular Access Driving Airside Personal Protective Equipment (PPE) Cameras, Personal Audio Equipment and Televisions Non English Speaking Personnel Damage to Company Property Water Systems Re-Use of Metal Drums Frangible Surfaces Work Involving Radioactive Substances Competence & Training Contractors Appointed Persons Tool Box Training Airport Security Limitations of Access – Terminal Areas External Site Notice Boards Compounds Licensing Access for Emergency Services Site Access, Vehicles and Pedestrians Demolition Baggage Trolleys Removal of Contractors from Site

Chapter 4

PROCEDURES

4.1 4.2 4.3

Initial Arrival on Site (for works in the Terminal Building) Initial Arrival on Site (Airside Works) Site Safety and Environmental Briefing

Chapter 5

WORKING PROCEDURES

5.1 5.1.1

Plant, Equipment, Machinery and Tools Contractors General Plant & Equipment

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1-5

5.1.2 5.1.3 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 5.16 5.17 5.18 5.19 5.20 5.21 5.22 5.23 5.24 5.25 5.26 5.27 5.28 5.29

Cartridge Appliances Testing, Commissioning & Maintenance of Temporary Plant and Services Fire Precautions Hot Works Site Welding (Requirements other than Hot Works) Confined Spaces High Voltage Isolation of Services Liquid Petroleum Gas, Bottles Gas and Highly Flammable Fuel Storage Asbestos Waste Disposal Works on Roofs or at Height Safety Harnesses Barriers, Guards, Screens and Notices Scaffolding and Safe Means of Access Cranes, Lifting Tackle, Machines and Hoists Electrical Equipment Hazardous Substances Excavations Guarding of Machinery Transport Noise Housekeeping & Welfare Facilities Courtesy Company Notices Losses Airport Directives / Bylaws Work on (or in the Vicinity of) Fire Alarm Systems or other Life Safety Systems Protection and Maintenance of overhead and underground services Pressurised (Gas) systems (PGS)

Chapter 6

EMERGENCY PROCEDURES

6.1 6.2 6.3

Fire Oil/Fuel Spillage Accidents, Incidents and Dangerous Occurrences

Chapter 7

AIRSIDE SAFETY REQUIREMENTS

7.1 7.2 7.3 7.4

General roles Safety Instructions Aircraft Operations Airside Incidents

Appendices Appendix No. 1 – Authorised Persons Appendix No. 2 – Document Samples (Available on Request) Appendix No. 3 – LLAOL Recognised Registration Schemes Appendix No. 4 – ID Application Notes

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Contractors Code of Practice

Chapter 1 INTRODUCTION 1.1

Introduction The purpose of this document is to detail the minimum Health and Safety standards and procedures that Contractors must adopt, whilst carrying out work, on any premises owned or under the control of London Luton Airport Operations Limited (LLAOL). Where risks demand it, safety measures beyond those included here may be required.

1.2

Legislation The LLAOL Contractors Code of Practice has been drawn up in line with British Standard guidance notes, manufacturers and/or suppliers recommended procedures, good working practices, and all relevant legislation and regulations in force at the time the contract works are undertaken. When employing contractors, both the client and the contractor have legal responsibilities under the Health and Safety at Work, etc Act 1974. Each party has a shared duty of care to safeguard, as far as is reasonably practicable, the health, safety and welfare of employees and others who may be affected by the work activities (e.g. other persons on site, the general public) and must comply with all applicable statute, legislative requirements. Where no specific legislative requirements exist, the Contractor must comply with guidance provided by relevant British Standards, HSE Guidance Notes and Codes of Practice or industry standards as a minimum. The Contractor shall also comply with the airport bylaws and all relevant Airport Directives. The Contractor shall be responsible for ensuring compliance with this document throughout the project, including the activities of their appointed sub-contractors, consultants or visitors. This applies to all construction and/or maintenance activities regardless of size or value.

1.3

Definitions Within this Code of Practice the following definitions apply.

1.3.1

Company Representative A nominated employee of LLAOL authorised to issue Work Authorisations/Permit to works (see Appendix No. 2), the Representative is responsible for collating the Safety related documents for the Client.

1.3.2

Contractor Any person or company contracted by LLAOL, or working within premises owned or under the control of LLAOL. The Contractor defined in this section may be a “Principal Contractor”, Contractor, Principle Designer as defined by CDM. Contractors/self-employed must undertake their works in accordance with CDM.

1.4

Planning For Safety Apart from the Contractors safety management system, a works specific health & safety plan is also necessary stating the procedures to be applied to the works within LLAOL premises. Details should include:    

Appointed person and responsibilities together with airport contacts. Site and works organisations and arrangements. Safe operation and maintenance of equipment Emergency procedures and contingency plans where appropriate

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Contractors Code of Practice

1-7

The detail of the plan will be determined by the level of risk and should ensure that the Contractor complies with statutes and LLAOL standards. The plan should be written for and used as a site document. On completion of any work involving new or altered services or structures inside or outside of buildings, full “as built drawings” details shall be passed from the Contractor to the LLAO Company Representative to enable airport record systems to be updated. 1.5

The Construction (Design and Management) Regulations (CDM) approved Code of Practice Where the scope of works falls within the definition of these regulations a range of other actions may be required including (not exhaustive)       

1.6

Appointment of Principal Contractor Notification of works to the HSE Development of a Construction phase Health & Safety Plan (see 1.4) and its continual review Documented application of site rules Adequate welfare provisions Co-ordination of (other) contractors activities Provision of a Health & Safety File (including as build drawings and a range of safety information related to the construction)

LLAOL Directives These documents contain specific instructions relevant to work carried out within the airport boundaries. It is the duty of the Company Representative and all Contractors to ensure that directives relevant to the works are fully adhered to. The following types apply:   

Airport Instructions and Directives Business Ethics policy (Sept 15) Airport Byelaws Any other regulations issued by LLAOL that are applicable to the works

Directives and policies relevant to the works will be made available to Contractors by the Company Representative. 1.6.1

Business Ethics Policy London Luton Airport is committed to ensuring full compliance with all relevant anti-bribery and corruption laws and regulations including the Bribery Act 2010. Its Business Ethics Policy extends to all the company’s business dealings and transactions; in all countries in which it operates. This policy outlines the level of conduct that the business expects from all employees when engaging with colleagues, contractors, business partners, shareholders and our customers to ensure ethical and lawful behaviour in business interactions. This policy provides guidance on     

Anti-Bribery Gifts and other benefits Hospitality Conflicts of interest Donations

It is the intention of the company that this policy support employees in making ethical decisions when conducting business activities with third parties.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Amended December 2016

Contractors Code of Practice

We encourage people to report any suspicious activity which may violate this policy confidentially through the HR Department, or the CEO or Chairman. 1.7

Supervision Contractors must ensure that work is adequately supervised at all times including “out of hours” working. The supervision of young persons or those new to the site or the airport is particularly important and should be recognised in risk assessments. Emergency or unplanned work may require additional supervision and additional induction training.

1.8

Inspection of the Worksite The Contractor shall provide regular inspections of the worksite by competent, professional health, safety and environmental personnel with direct reporting of unsatisfactory conditions to the senior management team. In addition to this, the Contractor is to nominate a competent person to inspect the workplace during each working period or shift and keep a record that this has been done. Records may be inspected by the LLAOL Company Representative. The Contractor shall allow the LLAOL Company Representative and/or LLAOL competent person to inspect the site, site offices, and working and storage areas. The Contractor will carry out at his expense reasonable requests deemed to be necessary as a result of such inspections. Such inspections shall not relieve the Contractor of his responsibilities.

1.9

Permit to Work (P2W) GEMsoft7 developed P2W as a cloud based framework in order to raise, verify, submit approve, issue, extend and complete Work Authorisations (formerly work permits) and Permits to Work on behalf of London Luton Airport (LLA). In doing so, P2W helps LLA to meet the requirements of UK and international Health & Safety directives such as HASAW’74/’79; ACOP’s; MHSAW’99; and the quality standards of OHSAS 18001. P2W gives complete visibility of all work across our organisation, including who is undertaking it, why, where, when and how. Together with accurate and auditable reporting systems to underpin our Duty of Care,

1.10

Work Authorisation (know previously as work permit) A Work Authorisation is to document a formal management system used to control working activities. These enable an assessment of risks to be made and to specify control measures which will be put in place in order to minimise the risk. Submission of a WA on P2W must be at least 5 working days prior to start of works. The maximum length of time any WA will be approved or issued in 3 Calendar months. A Work Authorisation is mandatory for all activities that involve maintenance or construction work by external contractors. Permit to work A permit will be required if an assessment of the associated risks carried out following examination of the contractor’s method statement indicates that there is a risk of a hazard such as a fall from height, hot works, Confined Spaces or any other high risk activity. Some Permits can be issued to cover a number of days, were others can only be issued for a maximum of 24hrs from start of works. A Permit to Work is mandatory for all high Risk activities defined by London Luton Airport are detailed in Section 2.6 of this document. Chapter 2

2.1

DOCUMENTATION Objective Prior to a Contractor being allowed to carry out works on Company Premises the Contractor must satisfy London Luton Airport Operations Limited, that they will employ adequate Health and Safety resources to complete the work safely and without undue risk to the business. This will normally be achieved via the Health and Safety Plan and/or via documented method statements, risk assessments, insurance provisions, etc. as defined by CDM.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

2.2

1-9

Approved Contractor (Directly engaged LLAOL Contractor) Contractors must register with Gemsoft Permit 2 Work (P2W) and complete an online induction package to be allowed to undertake works at LLAOL. To achieve this, initial approval is to be sought by the Client department on the following key areas– 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

Company Health and Safety Policy Statement Company Health and Safety Management System Environmental Policy Employers Liability Insurance Public Liability/Aviation Insurance Technical Performance Financial Performance Method Statements for procedures normally carried out by the company Risk Assessments for procedures normally carried out by the Company COSHH Statements for all materials to be used Motor Insurance where applicable

Once these documents have been received and approved by LLAOL, the Contractor will be added to LLAOL Approved Contractor list. The contractor will be deemed to have accepted the rules of this Code of Practice once they are engaged to carry out a task at LLAOL. This acceptance means they have understood and agreed to abide by the contents of the Code of Practice. LLAOL reserve the right at any time to rescind, with immediate effect, the Approved Contractors status, should the Contractor, his staff or any sub-Contractor breach any Health & Safety Legislation, LLAOL Health and Safety or Security Rules and Regulations, or Code of Practice/Permit to work instructions. 2.3

Infrequent / Emergency Use Contractors Where extreme instances arise, i.e. it would not be practicable or meet operational needs, non-Approved Contractor’s may be employed providing the minimum requirements for Health, Safety and insurance are met. This is to be considered as an exception and shall be subject to the written approval of the respective LLAOL Senior Manager /Airport Manager. Where appropriate daily insurance cover may be considered depending on the work involved. For further information contact the LLAOL Insurance Administrator (01582 395390).

2.4

Risk Assessment and Method Statements Risk assessments identify hazards which require suitable and sufficient controls to be put into place and managed accordingly. There is also a legal requirement (Reg 3 Management of Health & Safety at Work Regulations 1999) that requires the employer to assess the risk to the Health & Safety of their employees and to anyone else who may be affected by their undertaking or work activity. Before any work commences on site the Principal Contractor/Contractor shall nominate a competent person to be responsible for co-ordinating risk assessments of all operations and ensuring that appropriate control measures are established and incorporated into safe systems of work or method statements. This person will be an appropriate senior line manager from the Contractor. All method statements shall be developed in a reasonable time to allow co-ordination of hazardous works by Contractors. These assessments shall be in writing and shall include but not be restricted to the following activities:   

Major construction or maintenance works General public and third party safety Location of site access/egress

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Amended December 2016

Contractors Code of Practice                   

Vehicle movements on and off site Vehicle/pedestrian separation Temporary services distribution (application to construction only) Siting of static plant and equipment Scaffolding Trench/ground works Confined spaces Delivery, storage, movement of materials or plant Storage, use and disposal of substances/chemicals hazardous to health – including Asbestos. Noise Working at height Excavations and (underground) services clearance Manual handling Use of portable equipment including hand tools Emergency procedures including evacuation routes Fire Site hoarding Contaminated ground Airside working

All risk assessments shall be reviewed and revised as necessary to accommodate changes in methods of working, plant, material and/or site development. Risk assessments are to be made available to the Company Representative. Review by the company representative will not relieve the Contractor of his responsibility at safety law i.e. to eliminate or reduce risks to as low as is reasonably practicable. Where a control measure indicates that a task specific method statement is needed, this must be:     2.5

Completed in time to allow co-ordination of activities to take place Recorded to enable inspection and review to take place Reviewed and re-circulated if the scope or nature of the work changes Completed and communicated to the operatives doing the work

Work Authorisation/Permit to work LLAOL is dedicated to running London Luton Airport in a safe and responsible manner. To achieve this, a proactive approach to safety must be taken by the effective management of any Contractor undertaking any work on site that LLAOL has any control over. This process will ensure that all works undertaken are controlled and performed by appropriate competent persons in a controlled safe manner. For works that are deemed hazardous then 2.6 must be followed. SCOPE This process applies to all airport occupants operating in any area which LLAOL has any control over. PROCESS Concessionaires Concessionaires are required to undertake their own Contractor Approval process etc (as required by law) and appoint Contractors to undertake any works on their behalf. It is recommended that Concessionaires maintain an Approved Contractors List (further assistance, guidance and checklists can be found – www.hse.gov.uk - HSG159 Managing Contractors). They must also ensure that they have relevant insurances –

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

1-11

Public / Aviation Liability;  Airside on ramp in close proximity to aircraft - £50 million  Airside (external) crossing taxiways and runway - £50 million  Airside on ramp not in close proximity to aircraft - £30 million  Airside (Terminal/ATC) limited ramp access only for deliveries etc - £20 million  Airside (external) perimeter track access only - £10 million  Airside buildings (other than Terminal/ATC) - £10 million  Landside and car parks - £10 million Employers Liability Legally all employers in the UK must have at least £5m, LLAOL expect a minimum of £5m for works involving up to 10 workers and £10m for over this figure. All works which may have an effect on LLAOL systems detailed below will require approval from LLAOL Technical Services Department.     

Fire systems – this is inclusive of all fire alarm points and detectors and sprinkler heads Life safety systems –emergency lighting, emergency signage Buildings and infrastructure –Any works which will create a breaking of the floor, wall or ceiling of the unit (Wall fixing of small items is permitted if risk and method statement details this) Fixed electrical systems – inclusive of all electrical systems, power and lighting Specific Permits as detailed below

Prior to a Contractor commencing any works, a Permit to work must be completed for the works to be carried out. This Permit will cover all works. All tasks will require a Permit and where emergency works are required a dynamic Risk Assessment/Method Statement (RAMS) will be carried out. Please note that a separate Permit to work should be completed for each Contractor who will undertake works and for each job that will be undertaken. If a Contractor is, for example, undertaking a complete shop re-fit then this could be classified as one job. If they are installing new machinery and will also be undertaking Portable Appliance testing then 2 forms should be completed. It is important to note that a Contractor should have a Permit to work for each Concession they will be working for. The Permit Issuer must ensure that the Contractor obtains the necessary Pass(es) to access the site. (Further information relating to Passes can be sought from the ID Centre.) Raising and submitting Permit to Work/Work Authorisation A Permit to work can be raised by any Appointed Permit to work Issuer within your Organisation, who has received the appropriate training and instruction. A Work authorisation/work permits can only be requested up to a maximum of 3 calendar months prior to works start. Each Team or Concessionaire is able to use their own Permit to work numbering system e.g. IT002. For all works, other than emergencies (see definition below), the Permit to work should be completed 5 working days before the works are due to commence. Extension of Permit to Work/Work Authorisation If for any reason a Permit to Work/Work Authorisation need to be extended to complete the works then a written justification must be forwarded to the permit authoriser at least one working day before expiry of the original permit. If the justification is accepted the permit will be extended. If not the permit will not be renewed and a new Permit to Work/Work Authorisation request should be made. Issuing Permit to Work All Permits to work (LLAOL & Concessionaires) will be issued via the Permit to work email group account. Should any of the systems be affected as detailed above then, specific Permit to work will be required (as outlined on the Permit to work Form/Permit 2 Work (P2W) system) then only TSD can authorise the Permit to work. Any request should be sent to [email protected]. With effect from 06 Jul 15.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

TSD core contractors are to request work authorisation/permits to work through the Permit 2 Work (P2W) online platform, please note that TSD hold no responsibility for the Contractors. A paper copy of the Work Authorisation/Permit to work, together with the associated Risk Assessments/Method Statements, MUST be kept with the Contractor at ALL times. These can be requested at any time by any LLAOL member of staff. Failure to produce the document/s at the time of request may result in the Contractor being required to immediately stop work, at their own cost, until the relevant documents are produced. During normal working hours all Contractor personnel must sign in at Hanger 24, out of hour works they must sign in to most appropriate location to their works (i.e. Zone 2/Goods In/Gatehouse 5). Prior to issuing a Permit to work, the ‘Appointed Permit to work Issuer’ shall ensure that the Contractor has provided suitable and sufficient risk assessments/method statements, which include the risks inherent within the works to be undertaken. The Contractor should also provide evidence of competency for all operatives engaged in the works to be undertaken (e.g. copies of training certificates, CITB/CTA training cards etc should be available). The Contractor shall comply with all details, including precautions and controls, contained within the Permit to work. Emergency Work Authorisation/Permit to work If a Work Authorisation is required in an emergency i.e. breaching the 5 working day rule, should only be issued in emergency conditions i.e. it is business critical and therefore something that is necessary to be actioned to avoid serious consequences e.g. lift out of order, toilet blockages, life safety system failures or till systems that requires IT Contractor. It should NOT be used for routine maintenance tasks. An Emergency Permit to work (required for high risk activities) can only be raised by TSD. In the case of HV/LV Permit to work, the HV & Generator companies are on a 2 Hour contractual call out, however a HV/LV permit to work must be approved and issued prior to contractor call out. The Permit to Work can be issued for 3 months, then subsequently reissued (if required) A Permit Issuer/Authorised Person can refuse to issue/authorise an Emergency Permit to work if any conditions of the Code of Practice are breached. Therefore, in an emergency, the process for a ‘standard’ Permit to work is followed. The only additional requirement is that TSD (or AM/TDM if out of hours) are contacted by telephone to inform them that the Permit to work raised relates to an emergency. In an ‘emergency’ a dynamic risk assessment can be undertaken, but close supervision may be required as a control measure. Concessionaires Until given access to Permit 2 Work (P2W) system, Concessionaires are to adhere to all requirements as per Permit to work process Permit Issuer/Authorised Person Follow all requirements as per Permit to work Process Ensure that the Contractor has provided suitable and sufficient Risk Assessments/Method Statements, which include the risks inherent within the works to be undertaken. Ensure that the Contractor provides evidence of competency for all operatives engaged in the works to be undertaken. Contractor Shall comply with all details, including precautions and controls contained within the Permit to work. ASSURANCE The Health, Safety & Environment Team & TSD will periodically review Permit to work records to ensure that all arrangements comply with this process.

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Contractors Code of Practice

2.6

1-13

Permit to work (High Risk activities) When work of a hazardous nature is to be undertaken an additional Work Authorisation/Permit to work Permit to work specific to the hazard is required, these are issued by the Authorised Persons as detailed in Appendix 1. Works of a Hazardous Nature are deemed to include        

Hot Works High Voltage Work Working at Height Work in Confined Spaces Isolation of Services/ electrical Install works Life safety Systems Roof access Service isolation Service clearance

Definitions Hot Works – All works which involve the production of heat, dust, sparks or flames directly or indirectly, such as and not inclusive too:   

Welding Grinding Soldering Naked flames or heat guns

High Voltage Work :- LLAOL operates a 11kv network and also a AGL system that has voltage above 1000V. Works on these systems are classed as High voltage. Working at Height :- means work in any place where, if there were no precautions in place, a person could fall a distance liable to cause personal injury. For example you are working at height if you:   

Are working on a step ladder, Scaffold, MEWP, flat roof or using a ladder for access. Could fall through a fragile surface; Could fall into an opening in a floor or a hole in the ground.

Contractors must take a sensible approach when considering precautions for working at height. There may be some low risk situations where common sense tells you no particular precautions are necessary and the law recognises this. However LLA define low risk work as taking no longer than 10-15mins AND using nothing higher than a standard 8 step ladder. Any work taking a longer timeframe or needing higher access will require a permit to work. LLA only allow the use of standard ladders for access only - no work is to be carried out from the ladder itself. Work in Confined Spaces:- A work area which is considered dangerous or potentially dangerous that has a restricted opening for entry and exit. Any place, including any chamber, tank, vat, silo, pit, pipe, sewer, flue, well or other similar space, in which, by virtue of its enclosed nature, there is a foreseeable risk of a specified occurrence

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Contractors Code of Practice

Isolation of low voltage services/electrical Install works:- All works which involves the isolation of and modification of low voltage electrical systems from its original state, such as additional lighting, power sockets or modification or new electrical circuit. Life safety systems:- All systems which provide a means of notifying or protecting persons from harm. Such as and not inclusive to:     

Fire alarm systems Safety detection systems Smoke extract systems LEV Emergency lighting systems Lightning protection

Roof Access- All works which require access onto any London Luton Airport roof must be supported by a Roof Access Permit. The procedure to apply for a roof access permit is available LLAOL safe working procedure roof access. Personnel Protective Equipment (PPE) will be required to be worn and detailed within the Risk Assessment and the Safe System of Works for the task that is being undertaken. The minimum PPE required will be as follows unless risked out:     

Safety shoes or boots Hi Vis Jacket or tabard Gloves Safety glasses Harness Fixed length work restraint lanyard / lanyards

Note:- a fall arrest lanyard must only be used if authorised by a member of TSD Senior Engineering Team. The Senior Buildings Engineer or the Maintenance Operations Supervisor are the primary persons for undertaking the approval. The requirement to use this type of lanyard must be clearly stated on the Roof Access Permit. Service isolation – Any Kinetic systems which have the ability to cause harm if operational. Such as and not inclusive to:  

High Pressure systems (Air, Hydraulic, water, steam) Gas systems Moving machinery

Service clearance – Any works which involve the penetration of any surface e.g. floor/ground, walls or ceilings. This covers all works external or internal across the site.

Chapter 3

3.1

LLAOL SITE RULES Site Access Access to site will be restricted to that detailed on the relevant Work Authorisation/Permit to work. No deviation to the routes detailed will be permitted without the authority of the Company Representative.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

3.2.

1-15

Security Passes Full security passes can and will take up to 2 months to process due to the information required. It is the contractor’s responsibility to commence this process and complete for their contracted works All Contractors requiring access to Airside areas must apply to the Client/Company Representative for the necessary Security Passes. For further instructions with regards the process of completing your application for a security pass to LLA refer to Appendix 4.

3.3

Redundant Passes All passes no longer required must be returned to the Security ID Unit.

3.4

Airside Entry Access to Airside areas will be via a security check point. All personnel must wear appropriate hi-visibility clothing (see 4.7). All personnel will submit themselves, their tool boxes, materials and vehicles for search by security staff, refusal to be searched will result in access being refused and security passes being revoked. The person refusing to be searched will be required to leave LLAOL property and the Contractor notified that that person will not be allowed on any LLAOL site in the future. Tools permitted Airside will only be those deemed necessary for the work to be undertaken and where tools deemed excess these maybe refused entry by Security staff. Contractors must hold a valid, in date Tools of Trade permit if they wish to bring tools in to airside areas. Tools of the Trade permit can be obtained by applying to the I D centre using the Tools of the Trade application form in appendix 5. Contractors may have to, if challenged demonstrate the need for such tools by means of method statement or risk assessment evaluation. Tools must be kept secure at all times and any unsecured tools will be confiscated. Any breaches of current Airside Legislation or persistent infringements of tool security requirement may lead to the contractor being removed from site and their airside pass withdrawn.

3.5

Airside Vehicular Access Insurance Insurance as referred to in Aviation/public/employer liability in Section 2.5 of this CCoP. Vehicle Airside Permits All vehicles must display an appropriate Airside Access Permit. Permits can be requested from the Motor Transport Technical Administrator, (Tel no. 01582 395091). Before a Vehicle Airside Permit is issued, evidence of the vehicles mechanical fitness will be required. Visiting Contractors making a one-off delivery can gain admission airside by signing out a visitor’s board from security gatehouse No. 5. For the avoidance of doubt any delivery will be undertaken and covered by the contractor and his insurance company.

3.6

Driving Airside Escorted All Contractors vehicles entering Airside areas must be escorted by qualified personnel who have completed the Apron or Manoeuvring Area Driving Course as appropriate. Contractors may apply for their own personnel to be trained to the relevant levels dependant on the area of works. This can be discussed and agreed with the Client/Company Representative.

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Contractors Code of Practice

Driving Passes If required an Apron Driving Pass (ADP) can be requested, the Contractors Personnel will be required to take a short course of instruction followed by an examination from the Emergency Planning Officer (Tel. 395164), before bringing vehicles or plant Airside. ADP Holders are not permitted to drive vehicles in the Aircraft Manoeuvring Zone. A Manoeuvring Area Driving Permit (MADP) is required for driving in the Aircraft Manoeuvring Zone. MADP`s may be issued if required once ADP`s have been obtained at the discretion of the Emergency Planning Officer and following further instruction and examination. Note- charges may be made for Driving Passes. 3.7

Personal Protective Equipment (PPE) LLAOL requires that the list detailed below is mandatory unless the contractor has reviewed and provided a risk assessment removing a particular PPE requirement     

Safety Shoes Hard Hat Ear defenders Gloves Eye protection

Adequate arrangements are to be made by the contractor for the storage, cleaning, maintenance and replacement of PPE. No works are to be carried out within any equipment, which contains live parts above 50 volts with greater than IP2X access (Protection against approach by fingers cannot be penetrated by a solid object 0.79 in. (12mm) or more in diameter), unless suitable PPE is used. The minimum requirement for PPE within these locations is a face shield and electricians gloves, rated above the expected voltage to be found inside the live equipment. Contractors must take all reasonably practicable steps to ensure that PPE is used correctly by operatives. This will require the provision of information, instruction and training to staff. PPE selection, training, provision, storage and maintenance must also be managed if “labour only” Contractors are used. High visibility clothing to EN471 Standard is mandatory when working Airside, or externally in accordance with Road Traffic Regulations when working on or within highways, footpaths, car parks etc. Banksmen shall wear distinguishing clothing when performing their duties. 3.8

Cameras, Radios, Personal Audio Equipment and Televisions No cameras, portable radios, personal audio equipment or televisions will be allowed on site without permission of the Company Representative. No person shall operate or use a radio transmitter or receiver which may affect the operation of any communication or navigation system at the airport. Reference shall be made to airport directives. Details of radios (operating frequencies and outputs) which Contractors may wish to use must be submitted to the LLAOL Company Representative for approval. Private equipment requiring an electrical mains supply will meet the requirements of the Electricity at Work Regulations 1989 and is to be “Portable Appliance Tested” by a competent person. The equipment must carry evidence of testing.

3.9

Non English Speaking Personnel The Contractor shall ensure that all employees fully understand the site safety requirements and their duties covering safety, health and welfare whilst on site. This shall include any emergency procedures such as fire drills. The language needs of non-English speaking personnel must be adequately catered for during induction, and other training and supervision.

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Contractors Code of Practice

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3.10 Damage to Company Property The Contractor and their employees must inform the Company Representative immediately of any damage to Company property whether it is accidental damage or incurred by the Contractor's employees during contract work or damage incurred by others. Damage to an aircraft, property or other facilities within the Airport which is subsequently found to be caused by a Contractor or their employees who did not report the incident, will lead to the suspension of all works by the Contractor on the Airport, and the impounding of all vehicles and equipment pending a full investigation. 3.11 Water Systems Unless by the prior written agreement of the LLAOL Technical Services Manager, Contractors shall not interfere with any water systems. All work to such systems must be carried out by competent persons in accordance with current legislation, Department for Environment, Food and Rural Affairs Guidance and the Water Industry recommendations, in such a way as to avoid contamination of the system. Contractor’s attention is also brought to the LLAOL Legionella Management Plan, a copy of which can be obtained from LLAOL Technical Services Department. 3.12

Re-Use of Metal Drums Metal storage drums or barrels should not be re-used but removed from site in a proper manner – preferably by the manufacturer of the original contents. Attempts to re-use drums may lead to serious hazards during purging (pollution) or cutting (explosion risk).

3.13

Frangible Surfaces Frangible surfaces adjacent to or within any works shall be made inaccessible by means of suitable barriers and adequate signage in accordance with current British Standards

3.14

Work Involving Radioactive Substances Radioactive sources may need to be brought onto site for non-destructive testing or road construction purposes (radioactive dosimeters or nuclear gauges). Contractors must comply fully with the requirement of the Ionising radiations Regulations and the ACOP and the work must be carried out with the full knowledge and the consent of the LLAOL Company Representative. Over exposure to ionising radiation may occur if unsuitable working techniques are followed and therefore stringent precautions are required.    

Appointment by the employing supplier of a radiological protection adviser and on site radiological protection supervisor to ensure compliance with local rules Local rules setting out a description of the work, procedures to be followed and emergency procedures Site radiography is only to be carried out by suitably qualified persons Maximum protection via shielding wherever possible (or barriers otherwise) is to be provided to reduce the risks to all on site. Suitable storage of any radiological equipment is also required.

A main/managing Contractor will have responsibilities to ensure all of the above is arranged even if a specialist contractor is also required.

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Contractors Code of Practice

3.15

Competence & Training Contractors shall ensure that all employees (directly or indirectly employed) possess the necessary competencies to carry out their particular tasks and duties. There are a number of current schemes, such as the Construction Skills certification Scheme (CSCS), which are acknowledged by LLAOL, in recognition of suitable competencies. (A current list of competency based schemes is shown in Appendix 3).

3.16

Contractors Appointed Persons Contractors should identify persons responsible for the co-ordination and safety management of the following activities. (This may include but is not limited to:)                 

3.17

Project risk assessments Task risk assessments and method statements Control of Substances Hazardous to Health (COSHH) Noise control Scaffolding Lifting appliances Excavations Temporary works Crane co-ordination Hoists Cartridge appliances Abrasive wheels Gas detection equipment First aid Fire precautions including emergency procedures Hot works Environmental issues

Tool Box Talks “Tool box talks” should be used by the Contractor to maintain high levels of safety awareness and to advise employees of changing circumstances and work progress. Short talks should be given by a competent person on relevant topics in an environment that will ensure good audience reception and allow discussion. Topics may include:                

Risk assessment and method statements specific to the work Use of hand tools and power supplies Management, supervision and employees duties Use and availability of personal protective equipment COSHH (Control of Substances Hazardous to Health) Project specific emergency procedures Manual handling Fire training Learning points for accident/incidents Working at height Airside working Waste management and recycling Pollution control, storage of chemicals and spill response Air quality and dust Noise and disturbance Ecology

On larger projects/maintenance activities it is expected that tool box talks are given on a weekly basis and records kept by the Contractor. Signatures of those attending should be obtained and retained

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Contractors Code of Practice

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3.18 Airport Security Contractors are expected to be familiar and comply with all appropriate LLAOL Directives regarding Airside or landside security, obtaining the security information packs and satisfying all requirements for the management of temporary or permanent passes for staff or vehicles. 3.19 Limitations of Access – Terminal Areas The Contractor must keep the Company Representative informed of the location and nature of the works underway. This includes details of the start on site or completion of the work together with any changes required to site boundaries or access needs for deliveries, storage or safe working. There is a particular need to inform the Company Representative of any presence on site during periods out of normal working hours. 3.20

    

External Site Notice Boards All construction projects which have barriers or hoardings must have a notice board near the entrance to indicate the following: Principal or main contractor (contact details) LLAOL project manager (contact details) Terminal duty manager (if applicable) (contact details) Operations Duty Officer (if applicable) (contact details) Other key contractors Both normal and out of hours telephone numbers must be stated.

3.21

Compounds Licensing Contractors must note the Compounds Licensing requirements are in operation at London Luton Airport. Contractors wishing to tip spoil in this area must get approval from the HS&E team prior to excavating any materials and comply with any requirements issued. Materials not notified to the HS&E team will be refused access and sit under the contractor’s responsibility to dispose of.

3.22

Access for Emergency services Emergency services access (fire, ambulance etc.) must always be identified in the Health & Safety Plan and on site. These areas shall be maintained, kept clear of obstruction at all times and signed accordingly.

3.23

Site Access, Vehicles and Pedestrians All companies operating vehicles airside must obtain an Airside Licence in accordance with LLAOL established procedures. Airside driving by Contractors will only be permitted to those who have been trained, examined through the procedure specified within the airport directives (see also 4.5) In accordance with airport directives, the contractor shall only propose drivers who can meet the medical requirements for normal colour vision. Contractors shall ensure that all vehicles comply with an MOT standard. When airside, vehicles may only be parked within the confines of a site compound. Contractors shall ensure that safe routes are maintained for the access and egress of pedestrians and vehicles to all areas of work and that all personnel are made aware of these routes. These routes shall be level, free from obstruction and positioned on well consolidated ground.

3.24

Demolition Before work commences the site must be surveyed (this must also include detailed checks on LLAOL Asbestos register. If site is identified on register as containing or suspected to contain Asbestos Containing Materials then refer to Section 5.9 of this document. For non ACM works a Risk Assessment/method statement reviewed by the Company Representative. The site of the demolition activity is to be enclosed

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Contractors Code of Practice

by a close-boarded hoarding at least 2.4 metres high, or other means agreed with the Company Representative. Where the work may affect operational areas, steps must be taken to minimise and contain the effects of smoke, dust, noise or vibration which may arise. Space restrictions will apply to most airport work sites and Contractors must arrange regular, possibly daily, removal of spoil, redundant materials and debris to avoid dangerous accumulations or obstructions. A copy of the demolition method statement shall be available ON SITE and all operatives must have received instruction on its content. Full and detailed mitigation of Foreign Object Damage prevention measures will be required where works are in the vicinity of aircraft operations. 3.25

Baggage Trolleys Airport baggage trolleys are provided for passenger use only and are not to be used by any Contractors to transport materials or equipment on sites or around the airport.

3.26

Management of Contractors at LLA All LLA employees are empowered to stop any Contractor from working if they consider that the work is being carried out in an unsafe manner. They must then inform their manager/supervisor immediately. This will be escalated to Technical Services who control the management of Contractors Failure to listen and treat LLA employees with respect will be treated seriously, this is reflected in an immediate Level 2 review of the incident. Typical examples of unsafe acts are;  Staff working without completing LLAOL Contractor induction  Unable to produce work authorisation/Permit to work,  Unable to produce Risk assessments and methods statements  Incorrect equipment being used for works  Poor site safety which has the potential to endanger members of the public/staff/other contractor or themselves. Ultimately if an LLAOL employee is unsure about stopping works they are to seek advice/guidance from the Terminal Duty Manager or Airport Manager. Sanctions for non-compliance will vary depending on the type, frequency and severity of the infringement(s) committed by the contractor. As a guide non-compliances will be assigned a severity level and associated degree of sanction Level 1 - Committing or failing to report any minor unsafe act. Examples;   

Insufficient/out of date Portable Appliance Testing (PAT) on contractor equipment Insufficient/incorrect/poorly signed or positioned guards and barriers Losing a lock associated with LLA procedure on safe isolation of equipment and energy source.

This would normally be dealt with by the works sponsor in the form of a follow up visit in order to ascertain the full nature non-compliance. Notification will be passed onto TSD detailing the non-compliance. If the non-compliance is deemed serious enough a formal management review should be conducted by the work sponsor who, may request additional assistance from the HS&E team or TSD Compliance officer. Continual level 1 transgressions will be monitored and can result in a Level 2 action being carried out. Level 2 – Committing or failing to report a serious unsafe act, or failure to rectify a minor unsafe act within agreed timelines. Examples; 

If formal warning issued and not rectified within agreed timeframe

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Contractors Code of Practice

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 Failure to report and accident, incident or near miss to LLAOL within 24hrs  Failure to Adhere to agreed scope of works with a Work Authorisation/Permit  Unauthorised removal of a lock associated to LLA procedure on safe isolation of equipment and energy source. These acts would be followed up with a formal investigation by the HS&E team, TSD team and Contractor involved. This investigation will be subject to a LLA management review and if warranted a sanction will be decided. Possible outcomes include a formal written notification (see appendix 5), period of probation with a detailed action plan. Possible removal from site for a period of 1 to 12 Months or possible removal of passes and indefinite ban Level 3 - Causing injury to a member of staff, other contractors, passengers/pedestrians. Or causing significant damage to LLAOL or its tenants/lodgers/buildings or equipment These acts will be followed up with a full formal management investigation by the HS&E team/TSD Compliance Officer, Senior Management and Contractor involved any investigation will be subject to a LLA management Review and if warranted a sanction will be decided. Possible outcomes include a formal written notification, period of probation with a detailed action plan, removal from site for a period of 1 to 12 Months and/or removal of passes and indefinite ban. The Company may also be stricken from the airport approved Contractor list Breaches in current security legislation, misuse of Individual Access passes, Tools of Trade permits, contractor induction process or failure to follow any reasonable request from LLA Operational staff will deem the contractors staff and company in breach of this code of conduct and will result in an immediate level 2 review. If a Contractor receives a Formal Written Notification (see appendix 5), this will remain on file and ‘live’ for a period of twelve months from the date of issue. If three warnings are issued within the twelve month period, this may jeopardise any future works by the Company involved. Chapter 4 PROCEDURES 4.1

Initial arrival on site (for works in the Terminal buildings; Airside and Landside) All Contractor working within the Terminal buildings must first present themselves before any works can be carried out (along with authorised and in-date Permit to work) to the Security ‘goods-in’ (for Airside works) Out of Gauge baggage area (for landside works) to ‘sign-in’ Temporary passes will only be at issued at the ID centre or zone 2 between 0830-1645hrs, all other times Security goods-in is to be used. All passes must be visibly worn by the Contractor at all times while on site, temporary pass holders must be escorted at all times. Before any work is carried out the contractors must receive their local safety briefings by the relevant LLAOL authorised personnel, (see section 4.3 for more detail) must conduct the briefing to whoever the ‘senior’ person (Team Leader, Supervisor) is for the contractor on site. It is the ‘senior’ person’s duty to then relay the briefing to all other staff working on the contract including sub-contractors. Contractors must at all times carry a copy of the Permit to work for the work to be carried out No Work Authorisation/Permit to work - No work During normal working hours all Contractor personnel must sign in at Hanger 24, out of hour works they must sign in to most appropriate location to their works (i.e. Zone 2/Goods In/Gatehouse 5). Contractors may present themselves (along with authorised Permit to work) to the Zone/Outsize Baggage/ Staff entrance area to ‘sign-in’. Where parking or delivery is required this is by prior consent with the Work Sponsor. When the Contractor has received their Briefing by the TDM, had their Permit to work examined and signed and off loaded any tools/plant from their vehicle, they must then park their vehicle in the short term car park .

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

4.2

Initial Arrival on Site ( Airside Works ) When arriving at site for the first time (or if changing area of work) Contractors who wish to work within the Airside external areas must first present themselves (along with Work Authorisation/Permit to work) to the Gatehouse No.5 to ‘sign-in’. Once signed in, the Contactor must contact the Operations Duty Manager (ODM) to receive their Airside Safety Briefings. Further specific airside guidance is available via the Airside Development Control of Contractor Activity Airside, and the Airside Works Control of Contractor Activity Airside documents available from the Airfield Operations Manager.

4.3

Local Site Safety, Security and Environmental Briefings The person delivering the Safety, Security briefings (see below), will explain the Company's Airside/Landside (as appropriate) Safety brief, Fire Safety brief, and Environmental Briefings relevant to the area of work. The Contractor will acknowledge receipt and ensure that it is communicated to all employees and subContractors that are engaged to work within the permit. All contractors have a duty to communicate the contents of this briefing and have access to all the relevant documentation associated to the permit. The Safety, Security and Environmental Briefings will form part of the Permit to work in the event of the contract proceeding. Persons authorised to give local safety briefings are:      

Airport Managers Terminal Duty Managers Operations Duty Managers Cargo Duty Officers Concessionaire management/supervisors Competent company Representative

All Contractors have a duty to communicate the contents of this briefing to any additional staff working on site. The briefing should be regarded as a key tool to ensure safe working on site, and should include the following (as a minimum).         

Hazards that may exist during the works due to LLAOL operations or activities e.g. airside hazards, hazards to or from working near members of the public Security requirements in work area and passages to and from the work area. Site specific hazards related to construction or maintenance LLAOL Standards to be applied e.g. Hot Works Permit Responsible persons and their duties Emergency procedures Environmental protection Welfare arrangements Access and security requirements

Any person brought onto site or entering a works area that has not received an induction should be escorted at all times by a competent person. This also applies to all visitors to sites. Landside and Airside work sites are included. Chapter 5 WORKING PROCEDURES

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Contractors Code of Practice

5.1

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Plant, Equipment, Machinery and Tools

5.1.1 Contractors General Plant & Equipment All equipment provided shall be suitable for the use for which it is intended. Contractors shall ensure that site plant and equipment is inspected and thoroughly examined at regular intervals by persons who are skilled and authorised to do so and that records of such examinations are maintained in a register, available for examination by the LLAOL Company Representative upon request. When selecting equipment the Contractor shall take into account the working conditions, potential site hazards and airport operations. The Contractor shall ensure that the plant, equipment or service is not used for any purposes other than those it has been specifically designed for. Contractors should consider nuisance control measures so as to prevent disturbances to other airport users or those who may be affected by works activities e.g. noise reduction measures, wheel washing facilities, dust laying. The use of petrol driven plant (excluding staff cars) or equipment shall be prohibited at all locations on the site unless written permission is obtained from the Company Representative 5 days prior to works start. As a minimum the following details should be provided as part of the permission request;     

All petroleum stored on site must be kept to absolute minimum and stored securely using UN approved containers Petroleum is to be stored away from the immediate area of works at all times All equipment complies to, and is used and maintained in accordance with manufactures guidelines Evidence of user competence can be clearly demonstrated All Risk assessments and Method Statements provide clear direction in the safe use and emergency precautions to be taken.

If permission is given to use petrol/petrol powered equipment then a representative of LLA must be present during its use, if for any reason doubts are raised about its use then all works must be stopped and reviewed prior to restarting. All moving plant shall have an audible warning that operates automatically when in reverse and a flashing hazard warning beacon. Contractors shall provide a banksman whenever plant or equipment is being moved where others are or may be working or when the operator does not have a clear view around his plant or equipment. If any vehicle or plant taller than the maximum headroom restriction is to be used within the airport boundaries the working height of the plant or vehicle shall be notified to the LLAOL Company Representative. 5.1.2

Cartridge Appliances Cartridge Appliances are only to be used by properly trained persons who shall possess a certificate stating which tools they are competent to use. All tools and cartridges shall be stored in a secure place when not in use and a register kept controlling their issue. Tasks involving the use of any cartridge appliances (such as HILTI, SPIT etc) must be properly risk assessed before instructions are given for site operation.

5.1.3

Testing, Commissioning and Maintenance of Temporary Plant & Services As with other aspects of construction or installation work the Contractor is required to conduct risk assessments and develop measures to eliminate or adequately control risk. The Contractor shall appoint an authorised person who will be responsible when appropriate for issuing a Work Authorisation/Permit to work prior to any commissioning or maintenance operations.

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Contractors Code of Practice

All plant and equipment shall conform to current European Union/British Standards. Documentary evidence shall be supplied and copies passed to LLAOL Company Representative. Prior to any plant, equipment or service being put into use the Contractor shall ensure that it is safe for the plant, equipment or service to be energised. 5.2

Fire Precautions The Company Representative will ensure that Fire Precautions for the particular site of contracted work is explained to the Contractor, including the location of the fire assembly points etc. via the ‘local’ safety brief. The Contractor must ensure that all employees and sub-Contractors employed on site are fully acquainted with the above. No connection shall be made into, or water drawn from fire hose points or hydrants for any reason unless authorisation has been obtained from the Airports Rescue and Fire-Fighting Services Manager. Signs indicating escape routes and emergency telephone numbers must be clearly displayed in appropriate locations. LLAOL’s Buildings have specific Fire Strategies and Evacuation Orders and any activity that may impact on this must be properly planned and controlled. Re-routing existing fire escape routes or the use of existing routes/rendezvous points for sites must be agreed with the Company Representative. Contractors may need to provide information to LLAOL or their employer, and put in place control measures so that the requirement of the Regulatory Reform (Fire Safety) Order-2005 and Fire Precautions (Workplace) Regulations are met. All Contractors should note the existence of fire barriers or fire walls within the buildings and ensure that where these are perforated or disturbed in any way they are made good to the satisfaction of the Company Representative and Fire Safety Officer, thereby maintaining the building integrity in case of fire. No works are to commence without the prior approval of the Fire Safety Officer.

5.3

Hot Works When required, Daily (job specific) Hot Works PERMITS TO WORK will be issued by LLAOL where welding, cutting, grinding or the use of naked flames or any other works that may create heat or sparks is required to undertake the contracted work. The authorising persons for issuing Hot Works Work Authorisation/Permit to work are shown in Appendix 1. All Contractors should note the level of importance given by LLAOL to the application of the Hot Works procedures and operation of buildings fire alarm systems. Breaches of the permit system or activation of the alarm systems through carelessness (e.g. creation of smoke and dust) are dealt with in a serious manner. Prior to any works being undertaken at LLAOL, a hot work risk assessment shall be completed by the Contractor. The Contractor shall approach the Company Representative and request a Hot Works permit. Adequate means of extinguishing fires as detailed in the hot works permit shall be provided by the Contractor. Appropriate fire extinguishers shall be sited adjacent to boilers, cauldrons and hot mixers. All Contractors must ensure that site staff are properly briefed on fire safety arrangements for the site and may be asked to provide proof of such training having been provided. Principal Contractors and Contractors undertaking hot works within “ring fenced” sites may use their own Hot Works system provided it has been approved and audited by a LLAOL nominated representative. A ‘ring fenced site’ is defined as a clear site with no LLAOL systems or buildings being close to (adjacent or

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roof overhang) or possibility of being affected by the works (smoke/ sparks), an assessment SHALL be made prior to commencing any works and if there is any doubt LLAOL must be contacted for review and approval. LLAOL issued Hot Works permits can only be issued for a maximum of a 24hrs at a time. All permits shall be closed out and returned to the Authorising Authority. The Contractor takes responsibility for ensuring that the area is clear from fire risks and shall implement a suitable fire watch period. A copy of the Hot Works Permit shall be kept on site at all times as all hot works will be subject to random auditing. Site operatives undertaking the hot works are expected to be in possession of a copy of the relevant permit, risk assessment and method statement. The use of boilers, cauldrons or hot mixers will require hot Permit to works (as well as any works using or creating naked flames, heat or sparks). Boilers, cauldrons etc. must be sited away from general traffic and in a position agreed with the Company Representative, must be properly maintained and used in accordance with the manufacturers’ instructions. LPG cylinders shall be sited at least 3m away from burner equipment. Fire proof spreader plates may need to be used to protect roof areas. Maintenance certification of boiler equipment must be provided upon request. All combustible materials on site must be stored in a safe manner and to the satisfaction of the Company Representative. 5.4

Site Welding (Requirements other than Hot Works) Contractors shall ensure that any welding operations are screened or carried out in such a way as to prevent the flashes from this process being seen by pilots in aircraft on the taxiways or adjacent parking aprons, and to protect other operatives and persons immediately adjacent to the operations, from the effects of arc eye. The risk of falling or windblown hot debris must be assessed and adequate measures put in place to prevent fire hazard. On completion of any welding works the area must be carefully inspected by the Contractor (for up to one hour) to ensure that the risk of secondary burning is eliminated. Welders may be exempt from wearing high visibility jackets during welding activity. However, if they are working airside and/or adjacent to plant or vehicles the Contractor MUST provide other control measures to safeguard against injury risk from not being seen.

5.5

Confined Spaces All personnel required to enter a confined space will require a Confined Space Work Authorisation/Permit to work, the Authorised Persons for issuing Confined Space Permits to Work is shown in Appendix 1. Through the risk assessment process, the Contractor and Company Representative must consider any confined space work which may be necessary. When excavating in contaminated ground or working in the vicinity of drainage systems, underground service ducts or subways there is the danger of a build-up of toxic and/or flammable gases or fumes in the excavations. This could results in explosion or asphyxiation and steps to avoid these risks shall be taken. Contractors are responsible for the supply of all safety equipment including all portable gas detection devices, escape breathing apparatus, harnesses and other escape equipment which must be in good order.

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Contractors Code of Practice

Contractors must be familiar with the process or risk assessment as applied to working within confined spaces and in this way be able to identify a written safe system of work to be communicated and followed by their operatives. Contractors staff who enter a confined space must be formally trained to standards recognised by LLAOL and hold an up to date certificate of competence. 5.6

High Voltage All personnel required to work on High Voltage Equipment/Cables require a High Voltage Work Authorisation/Permit to work prior to any such operations being carried out. The Authorised Persons for issuing High Voltage Work Authorisation/Permit to work is shown in Appendix 1. In an area or location which is normally under the control of the Authorised Person for electrical safety reasons, a Limitation of Access may be issued by an Authorised Person, for any specified task other than that for which a Work Authorisation/Permit to work is required.

5.7

Isolation of Services and Lock Off Procedure (no detail regarding isolation of services) Even with isolated detection active, Manual Call Point’s (MCP) are still working and must be used in a fire related emergency Where such work involves the isolation of services, i.e. interruption of fire protection system, water supply, gas supply etc. the Lock Off procedure as detailed below must be adhered to: Any Work Authorisation/Permit to work request for isolation of Life Safety Systems must be requested at least 2 working days before isolation is required. Any lock which is removed without LLAOL approval and have the appropriate paper work in place will lead to immediate suspension of works, removal from site of contractor’s employees whilst an investigation takes place. Unsafe or inappropriate behaviour could lead to the company being refused entry into LLAOL It is the responsibility of the Client & the Company Representative to ensure that, where applicable, every Contractor is provided with a copy of the Company’s’ Lock-off Procedure. All Contractors must use a Lock-off Procedure achieving at least an equal standard of protection to that used by LLAOL. The person authorising a project must ensure that the Lock-off Procedure a Contractor uses, meets or exceeds LLAOL’s standards. If the Client or the Company Representative is not satisfied that the Contractors procedures is adequate, they must arrange for a Competent Lock-off Person (further advice can be gained from the Technical Services Dept.) to perform the Lock-off, and issue the Contractor with a Lock-off Permit. The Contractor must retain a copy of the Permit at the place where the work is to be undertaken. Upon completion of work, the Lock(s) are to be removed, the plant/machine reinstated and the Lock-off Permit cancelled by the Competent Lock-off Person.

5.8

Liquid Petroleum Gas, Bottled Gas and Highly Flammable Liquid Storage None of the above shall be taken into Airport buildings without the permission of the Company Representative Contractors shall make adequate arrangements for the safe use and storage of LPG and other gas cylinders. Cylinders are not to be stored near any source of heat and must be properly secured during contract work. All main valves on cylinders must to be shut off when not in use. Signage must be provided to indicate the presence of LPG storage to aid incident management such as fire or evacuation. The use of Acetylene and/or Oxy-Acetylene at London Luton Airport is strictly prohibited. However special dispensation maybe sought from the Airport Life Safety Senior Engineer if there is no-suitable alternative available.

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Contractors Code of Practice

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Fuel containers must be of the correct type and clearly labelled and stored in accordance with the appropriate HSE guidance notes. All fuels must also be stored as per the Pollution Prevention Guidance published by the Environment Agency

5.9

Asbestos Prior to submitting any Works Authorisation (WA)/Permit to Work in areas which are known or presumed to hold Asbestos Containing Materials (ACM) a Contractor must review the latest Asbestos survey via the Permit to Work (P2W) system. All areas not recorded on the survey must be presumed to contain ACM’s and therefore engagement with LLA Appointed Person(s) is essential prior to any works starting. Any planned works where a requirement exists to breach or alter a materials surface must be notified on the WA/Permit’s Scope of works and REFURSHMENT OR DEMOLITION REQUIRED. No WA or permit is to be approved or issued without prior consent of TSD Management/Senior Engineers/AP. If suspected asbestos has been unexpectedly found they should stop work immediately and inform the Company Representative and appointed person - no attempt should be made to remove or interfere with materials. All known or presumed ACM’s are to be assessed, managed controlled or removed in accordance with Control of Asbestos Regulations 2012.

5.10

Waste Disposal The burning of waste material is prohibited on Company premises. Contractors shall be responsible for the safe and proper disposal of waste arising from activities under their management. Therefore Contractors must adhere to the waste hierarchy, and duty of care documentation must be available for audit on request. Where significant waste streams are generated a waste management plan should be shared with and approved by LLAOL before works commence. Discharging of oil or other pollutants to any drains, gullies or soak-away is expressly forbidden. Contractors shall be responsible for any damage or contamination caused by waste on site and shall bear the full cost of any remedial measures that the responsible authorities or the Company Representative may direct. Food waste from site welfare facilities or other accommodation must be properly stored prior to disposal so as not to attract vermin. Enclosed skips should be used at all times, both landside and airside, sited in positions agreed with the Company Representative. Depending on the circumstances it may be necessary to use lockable skips and this should be agreed. Use of airport compactors for the disposal of construction/maintenance waste is not permitted.

5.11

Works on Roofs or at Height All work on roofs must be in accordance with Health & safety Guidance (HSG) 33 - Health & safety in Roof work. A specific Risk Assessment shall be provided in accordance with the Working at Height Regulations. Before working on any roof, the roofing material must be identified, guidance should be sought from the Company Representative regarding the weight bearing capabilities of the roof. Safe access to the workplace must be provided which should include, the wearing of harnesses, proper access to height, the use of crawling boards, crawling ladders, hand-rails and toe boards etc. as appropriate. No working at height should commence without risk mitigation measures being in place.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Amended December 2016

Contractors Code of Practice

Materials shall be prevented from falling and notices warning of overhead work, displayed at ground level when appropriate. Waste delivery to ground must be controlled.

5.12

Safety Harnesses & Lanyards Contractors shall make safety harnesses and training available for all employees who work where there is a risk identified in accordance with the Working at Height Regulations 2007. LLAOL stipulate in their Health & Safety procedures that a harness and lanyard must be used when working with a Mobile Elevating Work Platform (MEWP) In conjunction with this procedure all Contractors working on or for LLAOL will use Safety harnesses when using any form of MEWP. The use of abseiling techniques as access for any activity will be considered on application to the LLAOL Company Representative. No work of this kind will be undertaken before agreement on appropriate safety controls is reached.

5.13

Barriers, Guards, Screens and Notices The Contractor shall supply and erect such barriers, guards and screens as are agreed by LLAOL to protect the public and other personnel from the works. Tensator Barriers are strictly forbidden to safeguard/cordon any maintenance or construction area. For Assurance processes all barriers, guards, screen and notices must identified by type on any Work Authorisation request/Permit submitted to LLA. Wherever barriers, guards and screens are erected, suitable notices shall be displayed to denote the hazard within the Restricted Area. These shall conform to the Health and Safety (Safety Signs and Signals) Regulations 1996 and be erected in an approved safe manner. The Contractor must not move any barriers, guards, screens or notices without permission of the Company Representatives, unless the barrier has been erected by the Contractor themselves.

5.14

Scaffolding and Safe Means of Access Temporary means of access and scaffold structures shall comply with the requirements of H&SAWA 1974 and the Construction (Health, Safety and Welfare) Regulations 1996. Scaffolders employed by the Contractor shall produce evidence of competence under the CITB's Construction Industries Scaffolders Record Scheme, or produce evidence of other approved training. All scaffolding erected at LLAO must have a visible method for identifying the following:     

Date of erection (and by whom) Owner (name & contact number) Safe Bearing Load (in tonnes) Date of last inspection (and by whom) Method of notifying “Out of Use”

This information must be provided on all access points and be readily visible and legible. Systems such as “Scaftag” or similar shall be used. Contractors must keep a scaffolding register to record all weekly and other inspections. The register will be inspected during any contractor audit conducted by the company. 5.15

Cranes, Lifting Tackle, Machines and Hoists Only properly tested and marked lifting tackle and machines must be used. The Contractor must satisfy the Company Representative that all lifting tackle and machines comply with the relevant statutory provisions, and shall make available certificates and inspection records when required. A copy of the examination and insurance certificates shall be kept on site.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

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Crane drivers and slingers should meet the training requirements in HSR Guidance Note HSG 39. All work should be in accordance with Lifting Operations and Lifting Equipment Regulations (LOLER) 1998. No crane, drilling rig or piling rig will enter any site without permission of the Company Representative. The Contractor must first obtain a permit from the Airport Operations Department (for both airside and landside plant). 5.16

Electrical Equipment The Contractor will be responsible for providing and maintaining the installation, repair or modification on the load side or any point of supply made available by LLAOL, and shall take all reasonable precautions to ensure the safety of the persons on site in accordance with The Electricity at Work Regulations 1989. The Company Representative may require the disconnection or alteration of any parts which are considered to be dangerous. Electrical distribution installations provided on site are to comply with the requirements of the latest edition of the IEE Wiring Regulations (BS7671) which must be understood and applied to all relevant works. Supplies to portable, electrical powered tools and temporary site lighting, where practicable, must be reduced to 110 volts or less. Contractors shall ensure that only equipment designed for operating at the supply voltage is used on site. Where supplies greater than 110 volts have to be used the need must be justified and supported by a method statement before permission is obtained from the LLAOL Company Representative. The tool shall be protected by a Residual Current Circuit Breaker (RCCD) and/or Residual Current Breaker with Overcurrent (RCBO) and regularly checked and documented by a competent person. The power cable between the equipment and the outlet must be as short as reasonably practicable on all Electrical equipment greater than 110v to ensure damage to the cable caused by other activity is minimised. Contractors shall ensure that all tools and distribution equipment including cables, plugs etc are complete and examined for signs of damage or wear prior to use. Worn or damaged equipment is to be taken out of service. Trailing cables across operational or public areas is not permitted. 110V distribution equipment and cable covers, including lighting festoons, must be routed and adequately supported to avoid creating hazards on site or damage to the cable equipment. N.B: All work on LV and HV Electrical Equipment is subject to Work Authorisation/Permit to work systems.

5.17

Hazardous Substances The Contractor shall comply with the Control of Substances Hazardous to Health (COSHH) Regulations 2002, and the appropriate Approved Code of Practice drawn up by the Health and Safety Commission. Any Chemicals being stored must be in accordance with Pollution Prevention Guidance published by the Environment Agency All Contractors must properly manage the use of such materials ensuring that adequate controls are put in place. This may mean agreeing the use of a substance with the Company Representative so as not to cause nuisance or harm to any building occupants. Substances classified as toxic, very toxic, corrosive, flammable or explosive must be managed in this way. Any chemicals or potential pollutants should be handled in such a way as to minimise the risk of spillage or accidental escape.

5.18

Excavations Excavations shall be carried out in compliance with the Construction (Health, Safety and Welfare) Regulations 1996 and the Guidance contained in BS6031. Prior to the commencement of excavation work, the position of all underground services must be established. Employees at the work site MUST be provided with a drawing showing the position of services and openings, together with a method statement for the work.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

Be aware that a confined space may be created by excavations, and would therefore require a specific Permit to work. Lights shall be used to mark the edge of excavations and openings. These lights, whether airside or landside, shall not conflict with airport operations. Where there may be a risk, approval should be sought from the LLAOL Airfield Operations department. Due to danger to and from underground services, the driving of any item into the ground is classified as an excavation all work within 3 metres of 11kv or 415v cables or gas mains MUST be hand dug and where reasonably practicable the services must be isolated. Service clearance must be sought from LLAOL before any excavation can commence. 5.19

Guarding of Machinery As per the Provision and Use of Work Equipment Regulations 1998 and the Health and Safety at Work Act 1974, all machinery and plant brought onto site by the Contractor, should be fully and appropriately safeguarded to protect personnel.

5.20

Transport Drivers of vehicles and mobile plant shall have been trained on the use of that particular piece of equipment and have the relevant certificate to show that they are competent in its use. No vehicle will be driven on site without the authority of the Company Representative. Contractors must keep to the designated routes and only park in areas allocated to them. All vehicles on site must conform to the same standards of safety and maintenance as would be expected of a vehicle which is used on the public roads. Passengers must not be carried on vehicles unless specifically designed for the purpose.

5.21

Noise All Contractors shall comply with the requirements of The Control of Noise at Work Regulations 2005, and appropriate Code of Practice for Noise Control on Construction and Demolition sites and information/directives given by the Company Representative. The Contractor shall ensure that attention be given to the following control measures: Assessments shall be carried out by a competent person to quantify the level of noise generated as a result of noisy activities such that the workforce can be adequately informed, instructed and control measures implemented. Where particularly noisy works are being undertaken which may disturb neighbouring properties, a works schedule must first be agreed with LLAOL All diesel plant (and petrol plant where permitted), shall be fitted with a correctly maintained and effective exhaust silencer. The specification of plant and equipment shall include noise suppression through damping, lagging, screening or absorption walls. If fitted with acoustic covers these must be closed when machines are in use. Machinery used intermittently shall be shut down in the periods between works or throttled back to a minimum. All pneumatic tools shall be fitted with noise reduction equipment to ensure noise is reduced to acceptable levels.. The contractor must also warn his employees of the hazard of aircraft noise. Ear protection shall therefore be made available to employees in accordance with the Noise at Work Regulations. Contractors are reminded that they are responsible for providing and ensuring the use of suitable hearing protection by their employees and their sub-contractors.

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Noise level of any equipment being used in all buildings under LLA control must not exceed 65Db(A). If noise levels above 65Db(A) are expected then control measures must be agreed between Contractor and building owners/managers prior to start of works. 5.22

Housekeeping & Welfare Facilities The general tidiness of all sites where a Contractor is working shall be the responsibility of the Contractor and sites must be kept in an orderly condition at all times. All working areas, gangways and stairways must be kept free from obstruction. Where it is necessary to remove hand-rails etc., to facilitate construction or refurbishing work, the contract working areas shall be securely fenced and made safe by the Contractor. The Contractor will be responsible for ensuring that the area of works is left clean and tidy when the works are complete and shall provide such labour and equipment as necessary to facilitate this. Contractors shall provide and maintain adequate welfare accommodation (areas for refreshments, changing, toilets, showers, smoking, drying and first aid) and allow full use of such accommodation to all persons on site whether directly employed or not. Public restaurants are not to be used by Contractors staff, unless the staff are clean and appropriately dressed. Where it is not practicable to provide site facilities e.g. for smaller projects, alternative arrangements must be made e.g. shared facilities. The size and capacity of such facilities should accommodate all on site. Facilities are to be run and maintained to a high standard as part of an excellent working environment i.e. operated to a suitable standard for any level of operative or management. The Contractor shall construct any temporary site accommodation and offices in accordance with the Fire Certificate (Special Premises) Regulations. Important Notice: Water obtained from the Airport fire hydrant is unfit for human consumption and should not be used for any purpose including drinking. Contractors shall ensure that this is drawn to the attention of all employees including any sub-contractors. Birds are a potential major hazard at the airport. The Contractor must take steps to ensure that kitchen and canteen waste is stored and disposed of in such a manner that it will not attract birds or vermin. Where a Contractor has noted the presence of birds, rodents or insect pests then the LLAOL Company Representative must be notified.

5.23

Courtesy It is expected that all Contractors, sub-Contractors and other employees will always act in a courteous and polite manner.

5.24

Company Notices The Company's notices or announcements regarding Safety, Security, Fire Precautions and any other matters which are displayed on site must be strictly adhered to.

5.25

Losses The Company cannot be held responsible for any losses of machinery, plant, property belonging to the Contractor or their employees howsoever arising.

5.26

personal possessions or

Airport Directives / Bylaws The Contractor must comply at all times with any Airport Directives or Instructions issued from time to time by the Company Representative as appropriate, and abide with the bylaws of the Company, copies of which are available from the Client if required. Strict compliance, with low visibility procedures (refer to the Aerodrome Manual) or evacuation procedures, is paramount at all times.

5.27 Work on (or in the vicinity of) Fire Alarm Installations or other Life Safety Systems

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

Before commencing work, the Contractor shall identify the location of fire alarms etc and associated cabling. Where isolation of essential fire alarms is required, approval MUST be sought from the Company Representative. Failure to obtain this approval could result in installation faults or isolation of parts of the system which may be an offence under the Regulatory Reform (Fire Safety) Order 2005 or the Health & Safety at Work Act 1974. Any act which affects the effective operation of a fire alarm system in an occupied building can clearly have very serious effects on the building safety. Working practices in the vicinity of operational fire alarm circuits (usually fire alarm cables have red outer sheath) must avoid the risk or cutting, crushing or excessive pulling of these cables. Fire alarm devices and cabling must be protected at all times and during all stages of work. Work on or near other life safety systems e.g. smoke extract systems, emergency lighting, sprinkler systems should be carried out with similar caution. 5.28 Protection and Maintenance of Overhead and Underground Services and Mains There is a considerable network of underground/overhead services at the Airport and particular care is necessary to avoid damage to or risk from overhead electricity and telephone lines, gas, water and fuel mains, drains and other services. Local service clearance procedures must be followed for any proposed excavation works. Services clearance should be sought from LLAOL Company Representative before any excavation is commenced. All works within 3 metres of 11kv and 415v or gas mains MUST be hand dug and where reasonably practicable the services must be isolated. Employees engaged in such work MUST be provided with plans or drawing together with a method statement for the work. In the event of any damage to mains or services, Contractors shall immediately make the area safe and notify the LLAOL Company Representative and owner of the service. Before commencing any excavations outside the airport boundaries, the Contractor shall contact all service companies to establish the location of buried services. Such works as necessary shall be carried out in accordance with the relevant service company’s procedures. Documentary evidence verifying the services clearances shall be made available to the LLAOL Company Representative upon request. Newly installed or excavated but previously uncharted buried services are to be properly protected and identified, and accurate plans provided to the LLAOL Company Representative on completion of the works. 5.29

Pressurised (Gas) systems (PGS)– A Pressure system is a closed system designed to hold steam at any pressure, any fluid or mixture of fluids greater than 0.5 bar (or 7.5 PSI) above atmospheric pressure, or a gas dissolved under pressure in a solvent i.e. acetylene. The term fluids included gases and liquids which are capable of exerting a vapour pressure. A High Risk work permit will be required if any of the following conditions exist;   

The System contains more than 250 bl (bar litres) of liquid/gas The system is used in commercial/industrial application The System remains under pressure whilst being worked on

Any of the above conditions apply then a written scheme of examination is required

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Contractors Code of Practice

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Chapter 6

6.1

EMERGENCY PROCEDURES Fire Upon discovery of a fire, Contractor's employees working near the fire should raise the alarm immediately by calling the County Fire Brigade on 9-999, and the Airport Fire and Rescue Service on 01582-395200 (or 5200 from an internal phone).If it is safe to do so then attempt to extinguish the fire. In the event of an emergency or fire drill evacuation they should leave the area in which they are working via the safe exit route, and report to the nearest "Assembly Point" . The Contractors nominated person will conduct a ‘roll call’ of all his employees on site, and report his findings to the 'Assembly point Marshall' at the Assembly Point. The use of any fire fighting equipment must be reported to the Company Representative.

6.2

Oil / Fuel Spillage In the event of any oil or fuel spillage, immediate action must be taken to contain the area affected. The Contractor must notify the Operations Centre on 01582 395089 of any spill. If contractors are storing fuel or refuelling on site that they put a spill kit nearby so that they can contain a spill. However, should the spill be extensive, or there is ANY risk of fire, the Airport Fire Station must be advised first by contacting 01582 395200 (emergency number only). Clean-up operations must be carried out in the approved manner (details of which are available from the Operations Centre) but in no circumstances should oil or fuel be washed down, or be allowed to enter any drains or gulley’s. Failure to comply with this procedure could lead to prosecution.

6.3

Accidents, Incidents, Near miss and Dangerous Occurrence reporting In addition to the Contractors own obligations under RIDDOR, all accidents, Incidents, Near Miss and dangerous occurrences must be reported to the Company Representative immediately and to the Incident Contact Centre (ICC) in compliance with the Reporting of Injuries, Diseases & Dangerous Occurrence Regulations (RIDDOR) . Definitions For the purposes of this process the following definitions apply to all ‘events’ that occur on site at LLAOL. Accident - an accident is a separate, identifiable, unintended incident, which causes physical injury. This specifically includes acts of non-consensual violence to people at work. Injuries themselves, e.g. ‘feeling a sharp twinge’, are not accidents, There must be an identifiable external event that causes the injury, e.g. a falling object striking someone. Cumulative exposures to hazards, which eventually cause injury (e.g. repetitive lifting), are not classed as ‘accidents’ RIDDOR only requires you to report accidents if they happen ‘out of or in connection with work’. The fact that there is an accident at work premises does not, in itself, mean that the accident is work-related – the work activity itself must contribute to the accident. An accident is ‘work-related’ if any of the following played a significant role: the way the work was carried out any machinery, plant, substances or equipment used for the work or the condition of the site or premises where the accident happened

London Luton Airport Operations Ltd (TSD Ref MAP 04)

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Contractors Code of Practice

Incident – an event that results in loss, property damage (fabrication or plant/equipment etc), business interruption or environmental event such as chemical spillage etc. Near miss - an event/condition that, while not causing harm, has the potential to cause injury, ill health, damage to property, plant, equipment or the environment. An example of a near miss could be an evident trip hazard such as a protruding carpet tile, a spill on the floor or a faulty/damaged piece of equipment that could result in harm if circumstances were different. Dangerous Occurrences - incidents with a high potential to cause death or serious injury, but which happen relatively infrequently All Accidents, Incidents, Near miss and Dangerous Occurrences must be reported to a relevant member of LLAOL staff or your work sponsor in order to progress the information on Safety and Risk Management System (SaRMS). Failure to report any event within 24hrs could result in passes being revoked, and/or contractor removed from site dependant on the severity For further details refer to LLAOL’s Health and Safety Manual (Chapter 4). Contractors must comply with the requirements of the Health and Safety (Miscellaneous Amendments) Regulations 2002. Prior to work commencing, the Contractor will ensure they have adequate medical and First Aid services available. All Employees working for the Contractors must be made aware what medical facilities are available and where they are situated. Chapter 7

7.1

AIRSIDE SAFETY REQUIREMENTS General Rules No work is permitted to commence without prior inspection and approval of the Operations Duty Manager. The ODM is to be contacted prior to work starting each day and again before the contractors leave site or on completion of the works. All works shall be inspected at regular intervals by Airfield Operations staff The ODM shall make an inspection at the end of each day/nights work. Contractors are not permitted to leave site until a safety inspection has been made. Sponsors are responsible for providing escorts for contractors operating airside. The wearing of High Visibility clothing is mandatory for all persons that operate in external airside areas. The minimum standard of high visibility clothing is a yellow waistcoat incorporating retro -reflective materials that meets the standard EN-471. In accordance with LLA policy Hi-viz waste coat/jackets must be kept fastened closed at all times Aircraft engines can suffer serious damage ingesting foreign objects, a problem known as foreign object debris (FOD). No FOD shall be permitted during works and worksite housekeeping must be maintained to the highest standard at all times. No direct communications with ATC shall take place by contractors or their sponsor without prior approval of LLAO No contractor or sponsor shall enter or leave the nominated works site unless it is by the planned and authorised route.

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The contractor is responsible for ensuring that the work area is clearly marked and marking equipment, e.g. cones, barriers etc are of the approved pattern and available in sufficient quantities. All equipment provided for demarcation and lighting shall conform to the minimum legal safety standards for public areas. However, items such as cones, barriers and signs shall be sufficiently weighted and secured The above list is not exhaustive but should be used as guidance to the minimum standards required. Each task may have specific requirements to ensure the safety standards are adhered.

7.2

Full compliance with all relevant Instructions is an absolute requirement. Safety Instructions Contractors shall comply with the current Operations Safety Instructions (OSI) Temporary Operations Instructions (TOI) The Company Representative shall ensure that the Contractor is aware of and are provided with copies of all appropriate documentation. Any contractors carrying out works which involves the use of cranes must receive prior permission from LLAO. Details should be submitted to LLAO at least one month in advance of any proposed crane operations. Full details of this process can be found in OSI 012B Crane operations.

7.3

Aircraft Operations Works may take place in close proximity of aircraft movements either under flight paths or adjacent to taxiways and aprons. Contractors shall comply with the instructions of the ODM regarding movement of lorries, construction plant etc., so as to prevent interference with aircraft or other traffic using the airport. In complying with the instructions of the LLAOL Company Representative regarding flying and traffic control arrangements, Contractors shall provide flagmen and warning signs or operate schemes for the control of traffic or as may be required by the LLAOL Company Representative. During the hours of darkness, i.e. 30 minutes after sunset until 30 minutes before sunrise or in conditions of low visibility, all working areas must be lit. They are to be lit by obstruction lights at a maximum spacing of 3m. The obstruction lights are to be of an approved pattern. In addition to this Contractors attention is drawn to the following hazards:     

7.4

Noise – see protection against aircraft noise (section 5.21) Suction and Blast – Contractors employees shall be warned of the danger of aircraft suction and blast, particularly those working in close proximity to aircraft. Contractors shall take all necessary steps including posting of lookouts to prevent injury to employees. Visibility – Additional caution shall be exercised in reduced visibility conditions. Special instructions for working in poor visibility are contained in airport operational safety instructions. Litter - Contractors shall take all necessary measures to keep sites tidy and prevent rubbish and debris blowing away. Food waste that may attract birds (hazardous to aircraft movements) must be properly controlled. Site Lighting – Contractors shall ensure that any site lighting provided for works during hours of darkness will be positioned and directed so as not to represent any hazard to airside operations. These matters require consultation with and subsequent permission from the ODM and the LLAOL Company Representative.

Airside Accidents All airside accidents incidents and dangerous occurrences involving injury to personnel or any damage to aircraft, vehicles, plant and structures shall be reported immediately to LLAO Airport Operations Control Centre (AOCC) on tel. no. 01582 395525.

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Amended December 2016

Contractors Code of Practice

APENDIECES 1. 2. 3. 4.

Authorised Persons LLAOL Recognised Schemes ID application notes Formal written notification

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Contractors Code of Practice

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APPENDIX 1 – AUTHORISED PERSONS Permit to work Authorising Officers All parties which have been trained on Permit to work issuing Permits to Work Hot Works Fire Safety Officer Rescue and Fire Fighting Services (RFFS) Airport Managers Terminal Duty Officers Operations Duty Officer Senior Engineers TSD Emergency Planning Officer Airside Operations Confined Spaces Life Safety & Statutory Compliance Senior Engineer TSD RFFS (Emergency Situations Only) High Voltage Airfield Services Senior Engineer TSD Isolation of Services Airfield Buildings Life Safety

-

Airfield Services Senior Engineer TSD Mechanical & Electrical Senior Engineer TSD Life Safety & Statutory Compliance Senior Engineer TSD Fire Safety Officer RFFS

Emergency Permit to works Airport Managers

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Contractors Code of Practice

APPENDIX 2 – LLAOL RECOGNISED REGISTRATION SCHEMES

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Construction Skill Certificate Scheme (CSCS) as covered in the CSCS scheme booklet Construction Plant Competence Scheme (CPCS) BICS Operators Proficiency Certification Scheme (Cleaning) Registration & Certification Scheme for Window and Curtain Wall Installation (Bath University) UK Register of Electricians British Locksmiths Association Lead workers Certificate Engineering Construction Skills database UK Register of HCAV Operatives Gas Safety Register Building Engineering Services Scheme (CITB) Gas Distribution Record Scheme JIB Plumbing Registration Scheme JIB Gas Grading Scheme Scaffolding Registration Scheme Steeplejack & Lighting Conductors Fitters Record Scheme Electrical ECS card Demolition Operative Registration Scheme Concrete Repair Operatives Record Scheme Spray Concrete Registration Scheme Drilling & Sawing Operatives Registration Scheme Street Works Excavation & Reinstatement Construction Skills Register (N. Ireland) Scottish Construction Operatives Registration Executive (SCORE) Asbestos Removal Contractors Association (ARCA) Asbestos Control and Abatement division of TICA (ACAD)

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APPENDIX 3 – ID APPLICATION NOTES PERMANENT INITIAL PASSES 1.

Form IDC3 needs to be completed. Please do not use any correction fluid if you make an error simply cross out the mistake and write the correction and place your initials next to it.

2.

Employment Reference – this needs to be completed by your employer(s), personnel department or line manager. Your employment reference needs to cover at least five years’ worth of employment. If you have worked for three companies in the last five years you need to send three employment references. A Company Stamp is required at the bottom of these references.

3.

Personal Reference – this needs to be by someone who has known you for at least two years, who you do not live with and who is not related to you. Neither can it be from someone who has provided an employment reference. Please ensure that the person providing the reference puts their address at the top of the form and fills in their telephone number.

4.

Criminal Records Check – If you are required to work within the Critical Part of the Airport the application for a full ID Pass must include a background check in the form of a Criminal Record Check at Basic Disclosure Level, as a minimum, which can be obtained via Disclosure Scotland http://www.disclosurescotland.co.uk or the Criminal Records Bureau via the Directgov website http://www.direct.gov.uk. For the purpose of an ID Pass Application the CRC or CRB Certificate is considered to be valid for up to 10 weeks from the date of issue. Upon receipt of a CRC or CRB Certificate showing any offences a check should be carried out via the Department for Transport (DfT) website http://www.dft.gov.uk to ensure that the offences noted are not classes as a disqualify conviction. Where disqualifying convictions are identified a Certificate of Disregard may be applied for and it is the responsibility of the pass applicant to apply direct to the DfT for this. In the event that a Certificate of Disregard is submitted to support a pass application, the application will be referred to the Airport Security Manager for authorisation to issue the pass.

5.

General Security Aviation Training - Upon receipt of the Criminal Record Check, General Security Awareness Training must be undertaken. This training can only be carried out by trainers registered by the DfT, or by following the approved computer based training course. This training must follow the official DfT syllabus and details of the training providers can be found on the DfT website (as above).

6.

Tools of the Trade If you have a legitimate operational reason to take and use either tools or liquids into the Critical Part of the airport, then Form IDC4 – Application for a Tools of the Trade Permit – will need to be completed

7.

Administration Completed application forms and supporting documentation must be sent to the LLAOL Company Representative for counter-signing. These will then be submitted to the ID Centre for checking. You should allow five working for this to be undertaken. If for any reason the application cannot be processed, the Company Representative will contact you to advise of the reasons so these can be rectified. Once your pass is ready, you will need to collect this in person from the I.D Centre which is located on the ground floor, Building 72/104, Frank Lester Way. You will need to bring with you some form of photographic ID either a valid passport, or if you are British a photographic driving licence. All application forms can be downloaded via LLA Corporate Site – All About official LLA passes. Scroll down until you find the correct pass application and download to complete. The above documentation will need to be sent to the LLAOL Company Representative for counter-signing and then submitted to the ID Centre. The procedure is then exactly the same for an initial pass.

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Contractors Code of Practice

Appendix 4 to Contractors Code of Practice Dated: May 2015

FORMAL WRITTEN NOTIFICATION Date:

Person issuing:

Contractor :

Area of noncompliance:*

In accordance with section 3.31 (Removal of contractor from site) due to the nature and/or severity of the infringement committed by this contractor, a formal written warning has been issued. Date of non-compliance:

Location:

Details of non-compliance:

Reasons for written notification:

This written notification remains live for 12 months from date of issue. If three notifications are issued against the same contractor with a 12 month period this may jeopardise future work with LLAOL * HS&E Security

Technical Equipment

Operational invalid Work Authorisation/Permit to Work Other (state in box)

End of Document

London Luton Airport Operations Ltd (TSD Ref MAP 04)

Amended December 2016