Team Building For Managers Sample Corporate Training Manual

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TABLE OF CONTENTS Preface .............................................................................................................................................. 3 What is Courseware? ................................................................................................................................ 3 How Do I Customize My Course? .............................................................................................................. 3 Materials Required ................................................................................................................................... 4 Maximizing Your Training Power .............................................................................................................. 5 Icebreakers ........................................................................................................................................ 6 Icebreaker: Friends Indeed........................................................................................................................ 7 Training Manual Sample..................................................................................................................... 8 Sample Module: What Are the Benefits of Team Building? ..................................................................... 9 Instructor Guide Sample................................................................................................................... 17 Sample Module: What Are the Benefits of Team Building? ................................................................... 18 Activities ......................................................................................................................................... 27 Quick Reference Sheets .................................................................................................................... 29 Certificate of Completion ................................................................................................................. 31 PowerPoint Sample.......................................................................................................................... 33 Full Course Table of Contents ........................................................................................................... 37

Preface What is Courseware? Welcome to Corporate Training Materials, a completely new training experience! Our courseware packages offer you top-quality training materials that are customizable, user-friendly, educational, and fun. We provide your materials, materials for the student, PowerPoint slides, and a takehome reference sheet for the student. You simply need to prepare and train! Best of all, our courseware packages are created in Microsoft Office and can be opened using any version of Word and PowerPoint. (Most other word processing and presentation programs support these formats, too.) This means that you can customize the content, add your logo, change the color scheme, and easily print and e-mail training materials.

How Do I Customize My Course? Customizing your course is easy. To edit text, just click and type as you would with any document. This is particularly convenient if you want to add customized statistics for your region, special examples for your participants’ industry, or additional information. You can, of course, also use all of your word processor’s other features, including text formatting and editing tools (such as cutting and pasting). To remove modules, simply select the text and press Delete on your keyboard. Then, navigate to the Table of Contents, right-click, and click Update Field. You may see a dialog box; if so, click “Update entire table” and press OK.

(You will also want to perform this step if you add modules or move them around.) If you want to change the way text looks, you can format any piece of text any way you want. However, to make it easy, we have used styles so that you can update all the text at once. If you are using Word 97 to 2003, start by clicking the Format menu followed by Styles and Formatting. In Word 2007 and 2010 under the Home tab, right-click on your chosen style and click Modify. That will then produce the Modify Style options window where you can set your preferred style options.

For example, if we wanted to change our Heading 1 style, used for Module Titles, this is what we would do:

Now, we can change our formatting and it will apply to all the headings in the document. For more information on making Word work for you, please refer to Word 2007 or 2010 Essentials by Corporate Training Materials.

Materials Required All of our courses use flip chart paper and markers extensively. (If you prefer, you can use a whiteboard or chalkboard instead.) We recommend that each participant have a copy of the Training Manual, and that you review each module before training to ensure you have any special materials required. Worksheets and handouts are included within a separate activities folder and can be reproduced and used where indicated. If you would like to save paper, these worksheets are easily transferrable to a flip chart paper format, instead of having individual worksheets.

We recommend these additional materials for all workshops: 

Laptop with projector, for PowerPoint slides

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Quick Reference Sheets for students to take home

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Timer or watch (separate from your laptop)

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Masking tape

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Blank paper

Maximizing Your Training Power We have just one more thing for you before you get started. Our company is built for trainers, by trainers, so we thought we would share some of our tips with you, to help you create an engaging, unforgettable experience for your participants. 

Make it customized. By tailoring each course to your participants, you will find that your results will increase a thousand-fold. o

Use examples, case studies, and stories that are relevant to the group.

o

Identify whether your participants are strangers or whether they work together. Tailor your approach appropriately.

o

Different people learn in different ways, so use different types of activities to balance it all out. (For example, some people learn by reading, while others learn by talking about it, while still others need a hands-on approach. For more information, we suggest Experiential Learning by David Kolb.)



Make it fun and interactive. Most people do not enjoy sitting and listening to someone else talk for hours at a time. Make use of the tips in this book and your own experience to keep your participants engaged. Mix up the activities to include individual work, small group work, large group discussions, and mini-lectures.



Make it relevant. Participants are much more receptive to learning if they understand why they are learning it and how they can apply it in their daily lives. Most importantly, they want to know how it will benefit them and make their lives easier. Take every opportunity to tie what you are teaching back to real life.

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Keep an open mind. Many trainers find that they learn something each time they teach a workshop. If you go into a training session with that attitude, you will find that there can be an amazing two-way flow of information between the trainer and trainees. Enjoy it, learn from it, and make the most of it in your workshops.

And now, time for the training!

Icebreakers Each course is provided with a wide range of interactive Icebreakers. The trainer can utilize an Icebreaker to help facilitate the beginning of the course, as it helps “break the ice” with the participants. If the participants are new to each other, an icebreaker is a great way to introduce everyone to each other. If the participants all know each other it can still help loosen up the room and begin the training session on positive note. Below you will see one of the icebreakers that can be utilized from the Icebreakers folder.

Icebreaker: Friends Indeed Purpose Have the participants moving around and help to make introductions to each other. Materials Required  

Name card for each person Markers

Preparation Have participants fill out their name card. Then, ask participants to stand in a circle, shoulder to shoulder. They should place their name card at their feet. Then they can take a step back. You as the facilitator should take the place in the center of the circle. Activity Explain that there is one less place than people in the group, as you are in the middle and will be participating. You will call out a statement that applies to you, and anyone to whom that statement applies must find another place in the circle. Examples:   

Friends who have cats at home Friends who are wearing blue Friends who don’t like ice cream

The odd person out must stand in the center and make a statement. The rules:  

You cannot move immediately to your left or right, or back to your place. Let’s be adults: no kicking, punching, body-checking, etc.

Play a few rounds until everyone has had a chance to move around.

Training Manual Sample On the following pages is a sample module from our Training Manual. Each of our courses contains twelve modules with three to five lessons per module. It is in the same format and contains the same material as the Instructor Guide, which is then shown after the Training Manual sample, but does not contain the Lesson Plans box which assists the trainer during facilitation. The Training Manual can be easily updated, edited, or customized to add your business name and company logo or that of your clients. It provides each participant with a copy of the material where they can follow along with the instructor.

Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work. Vince Lombardi

Sample Module: What Are the Benefits of Team Building? Team building has many benefits, to both the organization and the individual employees that make up the tam. Team building helps to create a sense of cohesion, reinforce shared goals and values, and greater camaraderie. Team building also helps teams be more effective, as they communicate more openly and are more motivated to pursue shared goals. An investment in team building activities is an investment in success.

Better Communication and Conflict Resolution One of the greatest benefits of team building is better communication. People who have a sense that they are on a team, with shared values and goals, are more likely to be personally invested in one another. This facilitates communication because people want to reach shared goals, and have a shared sense of purpose or vision. Team building helps team members develop strong communication skills, and also helps the team establish communication systems. Improved conflict resolution is another benefit of team building. Clearer communication in and of itself helps to facilitate better conflict resolution. The shared goals and values of a team, along with the increased personal investment and stronger personal relationships that form in a team, also helps to foster an environment in which conflicts are addressed openly and productively.

Effectiveness Team building helps to create more effective teams. Team building activities create a sense that team members are pulling together toward a common goal or set of goals. This sense of shared purpose tends to foster effectiveness and productivity. Team building also helps the team find greater effectiveness through developing skills in delegating tasks, collaborating, communicating, and creating processes that leverage each team member’s skills. A team that has a sense that they are working together, and in which the team members trust each other to honor their commitments, works more efficiently and effectively.

Motivation Team building activities can be a powerful source of motivation. Spending time together as a team is a chance to reinforce shared goals, set new shared goals, and strengthen relationships with team members. A sense of shared goals and values serves as valuable motivation. When infused with a spirit of healthy competition and camaraderie, team building activities also motivate team members because there is a sense of not just working for one’s self but for the good of the entire team. Team building activities help remind your team what they’re working for and why, which can be a valuable boost to motivation.

Camaraderie One of the most powerful benefits of team building is a sense of camaraderie. The reinforcement of shared values and shared goals which goes along with team building helps create a sense of camaraderie and collegiality. Team building activities help to strengthen the interpersonal relationships between team members. Team building gives team members a chance to get to know each other beyond just their work functions, and helps to foster a sense of shared identity. Taking the time to create relationships that go beyond simply interacting over work responsibilities helps team members to invest more in each other emotionally and personally. This creates a sense that team members aren’t just pieces of a process, but people with feelings and needs. When team members have a sense of camaraderie, they are more likely to want to collaborate, help each other, and support each other.

Case Study Gayle’s team was effective enough in their jobs, but she couldn’t help but notice that they didn’t communicate very well. People did their jobs and met deadlines, but there was no sense of shared purpose or real sense of camaraderie. She decided that they needed to spend some time together that wasn’t focused on projects. She blocked a day off and worked with someone in training to choose some team building activities they could do together. The company catered in lunch so that the team could spend the day working on building their sense of team work. At first the team was a little resistant, as they were busy with projects. However, as the day went on, Gayle noticed that people became more comfortable. At the end of the day, Terra, one of the team members, said, “I am so glad we did this. I feel like I actually know my team members know. I didn’t realize how funny Sheldon was! It will be so much easier to work together now.” Over the next few weeks, several team members commented how much easier it was to communicate, and Gayle noticed that the team seemed much more cohesive.

Module Two: Review Questions 1. Which is true of team building and communication? a) b) c) d)

It is not necessary on a team with good communication It undermines communication None of these It can improve communication on a team

2. Which of the following is true of team building and conflict resolution? a) b) c) d)

It can help team members avoid conflicts All of these It can help team members resolve conflicts more effectively It can help build stronger relationships which can lead to fewer conflicts

3. How can team building increase effectiveness? a) b) c) d)

All of these It reinforces shared goals It reinforces shared values It can improve team members’ ability to delegate and share tasks

4. What does team building foster that can build effectiveness? a) b) c) d)

A sense of competition Conflicts A sense of shared purpose None of these

5. How can team building activities serve as motivation? a) b) c) d)

They reinforce shared goals All of these They foster camaraderie They foster a sense of fun

6. Team building activities can improve motivation when infused with what? a) b) c) d)

Healthy competition Focus on building relationships Camaraderie All of the above

7. Which is NOT true of camaraderie? a) b) c) d)

All of these It helps motivate a team It helps the team invest in each other It helps reinforce a sense of shared purposes

8. How does a sense of camaraderie benefit the team? a) b) c) d)

It fosters a sense of shared goals and purpose It encourages team members to see each other as people It encourages collaboration All of these

9. What did Gayle notice about her team? a) b) c) d)

They didn’t’ seem to communicate well Sales had dropped off slightly Team member turnover had risen dramatically None of these

10. Who told Gayle that the team building helped? a) b) c) d)

Her boss Her secretary Several team members None of these

Instructor Guide Sample On the following pages is a sample module from our Instructor Guide. It provides the instructor with a copy of the material and a Lesson Plans box. The key benefit for the trainer is the Lesson Plan box. It provides a standardized set of tools to assist the instructor train that particular lesson. The Lesson Plan box gives an estimated time to complete the lesson, any materials that are needed for the lesson, recommended activities, and additional points to assist in delivering the lessons such as Stories to Share and Delivery Tips.

Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work. Vince Lombardi

Sample Module: What Are the Benefits of Team Building? Team building has many benefits,Alan to bothCollins the organization and the individual employees that make up the tam. Team building helps to create a sense of cohesion, reinforce shared goals and values, and greater camaraderie. Team building also helps teams be more effective, as they communicate more openly and are more motivated to pursue shared goals. An investment in team building activities is an investment in success.

Better Communication and Conflict Resolution One of the greatest benefits of team building is better communication. People who have a sense that they are on a team, with shared values and goals, are more likely to be personally invested in one another. This facilitates communication because people want to reach shared goals, and have a shared sense of purpose or vision. Team building helps team members develop strong communication skills, and also helps the team establish communication systems. Improved conflict resolution is another benefit of team building. Clearer communication in and of itself helps to facilitate better conflict resolution. The shared goals and values of a team, along with the increased personal investment and stronger personal relationships that form in a team, also helps to foster an environment in which conflicts are addressed openly and productively.

Estimated Time

8 minutes

Topic Objective

Introduce the concept of better communication and conflict resolution as benefits of team building Communication

Topic Summary

Discuss the concept of using team building to improve communication and conflict resolution

Materials Required

Flipboard/chart and markers

Planning Checklist

None

Recommended Activity

As a group, discuss ways in which team building can improve communication and conflict resolution. Brainstorm ideas and list these on the board.

Stories to Share

Share any personal or relevant stories.

Delivery Tips

Invite individual participants to share their nightly routines.

Review Questions

How can team building help create better communication and conflict resolution?

Effectiveness Team building helps to create more effective teams. Team building activities create a sense that team members are pulling together toward a common goal or set of goals. This sense of shared purpose tends to foster effectiveness and productivity. Team building also helps the team find greater effectiveness through developing skills in delegating tasks, collaborating, communicating, and creating processes that leverage each team member’s skills. A team that has a sense that they are working together, and in which the team members trust each other to honor their commitments, works more efficiently and effectively.

Estimated Time

8 minutes

Topic Objective

Introduce the concept of team building fostering effectiveness. Effectiveness

Topic Summary Discuss the concept of team building fostering effective teams. Materials Required

01: Effectiveness

Planning Checklist

None

Recommended Activity

Complete the worksheet individually. Share answers with the class if desired.

Stories to Share

Share any personal or relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

How can team building lead to higher effectiveness?

Motivation Team building activities can be a powerful source of motivation. Spending time together as a team is a chance to reinforce shared goals, set new shared goals, and strengthen relationships with team members. A sense of shared goals and values serves as valuable motivation. When infused with a spirit of healthy competition and camaraderie, team building activities also motivate team members because there is a sense of not just working for one’s self but for the good of the entire team. Team building activities help remind your team what they’re working for and why, which can be a valuable boost to motivation.

Estimated Time

8 minutes

Topic Objective

Explore some ways that team building can be motivating Motivation

Topic Summary Explore some ways that team building can be motivating Materials Required

Flipboard/chart and markers

Planning Checklist

None

Recommended Activity

As a class, discuss ways in which team building can serve as motivation. Brainstorm ideas and list these on the board.

Stories to Share

Share any personal relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

How can team building activities be motivating?

Camaraderie One of the most powerful benefits of team building is a sense of camaraderie. The reinforcement of shared values and shared goals which goes along with team building helps create a sense of camaraderie and collegiality. Team building activities help to strengthen the interpersonal relationships between team members. Team building gives team members a chance to get to know each other beyond just their work functions, and helps to foster a sense of shared identity. Taking the time to create relationships that go beyond simply interacting over work responsibilities helps team members to invest more in each other emotionally and personally. This creates a sense that team members aren’t just pieces of a process, but people with feelings and needs. When team members have a sense of camaraderie, they are more likely to want to collaborate, help each other, and support each other.

Estimated Time

8 minutes

Topic Objective

Introduce the concept of camaraderie Camaraderie

Topic Summary Consider ways in which team building can create camaraderie. Materials Required

Flipchart/board and marker

Planning Checklist

None

Recommended Activity

Have the class discuss ways in which team building can create camaraderie. Brainstorm ideas and list them on the board.

Stories to Share

Share any personal, relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

How can team building help foster camaraderie?

Case Study Gayle’s team was effective enough in their jobs, but she couldn’t help but notice that they didn’t communicate very well. People did their jobs and met deadlines, but there was no sense of shared purpose or real sense of camaraderie. She decided that they needed to spend some time together that wasn’t focused on projects. She blocked a day off and worked with someone in training to choose some team building activities they could do together. The company catered in lunch so that the team could spend the day working on building their sense of team work. At first the team was a little resistant, as they were busy with projects. However, as the day went on, Gayle noticed that people became more comfortable. At the end of the day, Terra, one of the team members, said, “I am so glad we did this. I feel like I actually know my team members know. I didn’t realize how funny Sheldon was! It will be so much easier to work together now.” Over the next few weeks, several team members commented how much easier it was to communicate, and Gayle noticed that the team seemed much more cohesive.

Estimated Time

5 minutes

Topic Objective

Outline the Benefits of Team Building case study. Case study

Topic Summary Discuss the benefits of team building. Materials Required

None

Planning Checklist

None

Recommended Activity

Discuss the outcome of the case study.

Stories to Share

Share any personal, relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

What benefits did Gayle’s team see from the team building?

Module Two: Review Questions 1. Which is true of team building and communication? a) b) c) d)

It is not necessary on a team with good communication It undermines communication None of these It can improve communication on a team

Team building has many benefits. Improved communication is one of them. 2. Which of the following is true of team building and conflict resolution? a) b) c) d)

It can help team members avoid conflicts All of these It can help team members resolve conflicts more effectively It can help build stronger relationships which can lead to fewer conflicts

Improved conflict resolution is a benefit of team building. Conflicts may be less common and tend to be resolved more effectively. 3. How can team building increase effectiveness? a) b) c) d)

All of these It reinforces shared goals It reinforces shared values It can improve team members’ ability to delegate and share tasks

Increased team effectiveness is another benefit of team building. Team building reinforces shared goals and values and helps team members delegate and share work. 4. What does team building foster that can build effectiveness? a) b) c) d)

A sense of competition Conflicts A sense of shared purpose None of these

Team building helps to foster a sense of shared purpose. This can improve effectiveness.

5. How can team building activities serve as motivation? a) b) c) d)

They reinforce shared goals All of these They foster camaraderie They foster a sense of fun

Team building can infuse work with a sense of fun and camaraderie. They also help to reinforced shared goals. All of this can improve motivation. 6. Team building activities can improve motivation when infused with what? a) b) c) d)

Healthy competition Focus on building relationships Camaraderie All of the above

Team building can be motivating when infused with camaraderie and healthy competition. The focus on building relationships can also be motivating. 7. Which is NOT true of camaraderie? a) b) c) d)

All of these It helps motivate a team It helps the team invest in each other It helps reinforce a sense of shared purposes

Camaraderie is one of the benefits of team building. It helps to motivate the team, encourages the team to invest in each other, and reinforces a sense of shared purposes. 8. How does a sense of camaraderie benefit the team? a) b) c) d)

It fosters a sense of shared goals and purpose It encourages team members to see each other as people It encourages collaboration All of these

Camaraderie helps to encourage collaboration and stronger relationships. A sense of shared goals and purpose is also a benefit of camaraderie.

9. What did Gayle notice about her team? a) b) c) d)

They didn’t’ seem to communicate well Sales had dropped off slightly Team member turnover had risen dramatically None of these

Gayle noticed that her team did not communicate all that well. She decided they needed to do a team building to help them communicate better. 10. Who told Gayle that the team building helped? a) b) c) d)

Her boss Her secretary Several team members None of these

Several team members told Gayle that the team building had helped them.

Activities During the facilitation of a lesson Worksheet or Handout may be utilized to help present the material. If a lesson calls for a Worksheet or Handout it will be listed in the Lesson Plan box under Materials Required. The trainer can then utilize the Activities folder for the corresponding material and then provide it to the participants. They are all on separate Word documents, and are easily edited and customized. Below you will see the Worksheets or Handouts that are utilized during the training of the above lesson. They are located in the Activities folder and can be easily printed and edited for the participants.

Sample Worksheet: Effectiveness Once you are used to it, you can perform a body scan without the need for a guided meditation, but one option for beginners is to record your voice talking yourself through the body scan.    

    



You start by lying down on your back in a comfortable space. Focus your attention on the toes of your left foot and noting anything you observe. Move your focus to the sole of your left foot, your heel, and the top of your left foot. Move your focus up your left leg – your ankle, your calf, your knee, your thigh, and finally your left hip. At this point, you do the same with your right foot and leg all the way up to your right hip. Once you have moved your focus up both legs, focus on your mid-section – pelvis, hips, groin, buttocks – and then move your focus up your main torso – lower back, stomach, insides. At each point focus on how this part of you feels – are your muscles tense? Do you feel any pain, aches, coldness, warmth, etc? Move your focus up the rest of your torso – your solar plexus, chest, breasts, spine, shoulder blades and shoulders. Move your focus down the length of your left arm – your shoulder, bicep, elbow, forearm, hand, and fingers. Then do the same to your right arm. Focus on the neck and head. Focus on your jaw, your cheeks and ears, eyes, forehead, back of the head, and finally top of the head. Once you have completed the scan, you can remain in this state for as long as you choose. Use the space below to note any feelings or sensations you experienced. Remember that there is not a correct experience so that all sensations are valid.

_____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________

Quick Reference Sheets Below is an example of our Quick reference Sheets. They are used to provide the participants with a quick way to reference the material after the course has been completed. They can be customized by the trainer to provide the material deemed the most important. They are a way the participants can look back and reference the material at a later date. They are also very useful as a take-away from the workshop when branded. When a participant leaves with a Quick Reference Sheet it provides a great way to promote future business.

Team Building For Managers Activities to Build Trust

Games

Much like trust-building games, trustbuilding activities help your team develop confidence in themselves and others. Activities designed to build trust help your team members take calculated risks in a relatively safe, supportive environment. This can help them feel more empowered and confident to take those risks outside the activity session as well. Sharing in an activity where one has to take a risk and succeeds not only builds trust in his or her team mates, but helps to build camaraderie. Having shared in an activity in which they were vulnerable together changes people’s relationships, and typically makes them more willing to trust each other and be vulnerable in other instances. In addition to the trust-building games mentioned earlier, some popular trust-building activities include:

Studies show that fostering a sense of play is a great way to foster camaraderie and team work. Using games also infuses a sense of fun and, depending on the game, a sense of friendly competition that can help people open up and form strong relationships. There are a variety of types of games you can use in team building, including:

    

   

Icebreakers or “get to know you” games Shared task games Problem-solving games Interaction games

No matter what type of game or games you chose for a team building session, there are several key components to any effective team building game:    

Focus on learning and remembering names Focus on the game itself Focus on strengthening relationships Cheers and pats on the back

Obstacle courses Bungee jumping Ropes courses Parasailing Boundary breaking

Dinner/Potlucks Sharing food as a method of bonding is a human universal. While your team may sometimes share lunch and other meals as part of their work, creating social gatherings where the point is to share and enjoy food and not talk about work is an excellent way to encourage team building. You can plan a dinner out, or you can institute regular potluck dinners. Potlucks give people a chance to showcase their cooking, and are more budget-friendly than always going out. Organize potlucks with a theme, and have a sign-up sheet so that people know what’s being brought. Be sure to take into account team members with special dietary needs (vegetarian, gluten-free, kosher).

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Certificate of Completion Every course comes with a Certificate of Completion where the participants can be recognized for completing the course. It provides a record of their attendance and to be recognized for their participation in the workshop.

CERTIFICATE OF COMPLETION [Name] Has mastered the course General Team Building Awarded this _______ day of __________, 20___

Presenter Name and Title

PowerPoint Sample Below you will find the PowerPoint sample. PowerPoint slides are a great tool to use during the facilitation of the material; they help to focus on the important points of information presented during the training.

Full Course Table of Contents

TABLE OF CONTENTS Preface ..............................................................................................................................................6 What is Courseware? ................................................................................................................................ 6 How Do I Customize My Course? .............................................................................................................. 6 Materials Required ................................................................................................................................... 8 Maximizing Your Training Power .............................................................................................................. 8 Module One: Getting Started ........................................................................................................... 10 Housekeeping Items................................................................................................................................ 10 The Parking Lot ....................................................................................................................................... 11 Workshop Objectives .............................................................................................................................. 11 Module Two: What are the Benefits of Team Building? ..................................................................... 12 Better Communication and Conflict Resolution........................................................................................ 2 Effectiveness ........................................................................................................................................... 13 Motivation .............................................................................................................................................. 14 Camaraderie ............................................................................................................................................. 2 Case Study................................................................................................................................................. 2 Module Two: Review Questions................................................................................................................ 2 Module Three: Types of Team Building Activities .............................................................................. 20 Games ..................................................................................................................................................... 20 Activities ................................................................................................................................................. 21 Education ................................................................................................................................................ 22 Social Gatherings .................................................................................................................................... 23 Case Study............................................................................................................................................... 23 Module Three: Review Questions ........................................................................................................... 25

Module Four: Games........................................................................................................................ 28 Games for Introductions ......................................................................................................................... 28 Games to Build Camaraderie .................................................................................................................. 29 Games for Problem-Solving .................................................................................................................... 30 Games to Stimulate Interaction .............................................................................................................. 30 Case Study............................................................................................................................................... 31 Module Four: Review Questions ............................................................................................................. 33 Module Five: More Team Building Games ......................................................................................... 36 Games to Build Trust .............................................................................................................................. 36 Games to Motivate ................................................................................................................................. 37 Games to Build Communication ............................................................................................................. 38 Games for Conflict Resolution ................................................................................................................ 39 Case Study............................................................................................................................................... 40 Module Five: Review Questions .............................................................................................................. 41 Module Six: Activities ....................................................................................................................... 44 Activities to Build Camaraderie .............................................................................................................. 44 Activities for Idea Sharing ....................................................................................................................... 45 Activities to Build Trust ........................................................................................................................... 46 Activities to Stimulate Interaction .......................................................................................................... 47 Case Study............................................................................................................................................... 48 Module Six: Review Questions ................................................................................................................ 49 Module Seven: More Team Building Activities .................................................................................. 52 Activities to Motivate.............................................................................................................................. 52 Activities to Imporve Working Together ................................................................................................. 53 Activities to Build Communication .......................................................................................................... 53 Activities for Conflict Resolution ............................................................................................................. 54

Case Study............................................................................................................................................... 55 Module Seven: Review Questions ........................................................................................................... 57 Module Eight: Social Gatherings ....................................................................................................... 60 Singing/Karaoke ..................................................................................................................................... 60 Dinner/Potlucks ...................................................................................................................................... 61 Physical Activities.................................................................................................................................... 61 Meetings ................................................................................................................................................. 62 Case Study............................................................................................................................................... 63 Module Eight: Review Questions ............................................................................................................ 65 Module Nine: Common Mistakes When Team Building ..................................................................... 68 Allowing Cliques to Develop ................................................................................................................... 68 Not Delegating Tasks .............................................................................................................................. 69 Rewarding in Private/Criticzing in Public ................................................................................................ 70 Disjointed Plans of Grandeur .................................................................................................................. 70 Case Study............................................................................................................................................... 71 Module Nine: Review Questions ............................................................................................................. 73 Module Ten: Formatting a Team Building Plan .................................................................................. 75 Define the Goal ....................................................................................................................................... 75 Consult Team Members .......................................................................................................................... 76 Research and Create Structure ............................................................................................................... 77 Keep it Fun .............................................................................................................................................. 78 Case Study............................................................................................................................................... 78 Module Ten: Review Questions .............................................................................................................. 80 Module Eleven: Evaluate .................................................................................................................. 83 Was the Goal Met? ................................................................................................................................. 83 Was the Team Building Cohesive............................................................................................................ 84

What Did the Team Think of the Team Building? ................................................................................... 85 How Can the Team Building Be Improved for Next Time? ...................................................................... 85 Case Study............................................................................................................................................... 86 Module Eleven: Review Questions .......................................................................................................... 88 Module Twelve: Wrapping Up .......................................................................................................... 90 Words from the Wise .............................................................................................................................. 90 Review of Parking Lot ............................................................................................................................. 91 Lessons Learned ...................................................................................................................................... 91 Completion of Action Plans and Evaluations .......................................................................................... 91