TalentSource Training Session: Intel Sponsors Do I need to attend this training? Yes, if you are a Sponsor or Delegate of Staff Augmentation CW’s. Staff Augmentation describes contingent workers (CW) who are employed by a third party company, known as a Supplier. SA CWs are used to temporarily fill in for or temporarily augment the performance of functions that are performed by Intel employees.
No, if you are a Sponsor or Delegate of Outsourced CW’s or an Independent Contractor. More information will be provided on the CWOS Tool at a later date. Outsourcing describes a service provided by a third party company, knows as a Supplier. The Supplier employs individuals, Outsourced Contingent Workers (OS CWs), who perform the services. Under the Outsourcing model, the Supplier provides day to day management of and direction to the OS CWs.
Independent Contractor is an independent person or persons doing business as an independent business entity or freelancer (business owner) that performs specialized services for Intel under contract for multiple clients. Engagements with IC CWs are generally projectbased, short term and for a fixed term in duration.
TalentSource Training Session: Housekeeping Items 1.
Role call will not be taken – no need to announce yourself
2.
PLEASE MUTE YOUR PHONE BY USING *6 Very Important for the quality of the audio
3.
Questions should be TYPED into the IM section of this Lync meeting. We will review all questions at the end.
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This session is targeted to Sponsors and Stakeholders of Staff Augmentation Contingent Workers
Today’s presentation is attached to the Lync meeting •Access to the attachment will vary depending upon the version of Lync you have.
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INTRODUCTIONS
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PROGRAM OVERVIEW
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PROCESS OVERVIEW EST
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CWOS TOOL DEMO
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NEXT STEPS
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INTRODUCTIONS •Program Drivers & Objectives
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Introductions Fieldglass Intel
Name
Location
CSP Contact
CW Program Office
Lindsey McGowen
America
Amy Carter John Meyer
Karen Molinaro
Paul Kaushal
Israel
Maytal Perpinyal
Maya Avriam
Costa Rica
Marco Baars
Karen Molinaro
Mexico
Marco Baars
Karen Molinaro
India
Tulika Singh
Yen Li Chong
Japan
Kenji Yasuda
Yen Li Chong
Malaysia
Seow Hoon Cheah
Yen Li Chong
Taiwan
Kathy Li
Yen Li Chong
KOCG Location
Name
Global
Christine Teixeira Rory Spanier
GAM (United States) LAR (Costa Rica, Mexico)
Patrick Miller Gerry Logan Zyljana Mersinaj
GER (Israel)
Kirsten Dart
GAR (India, Malaysia, Japan, Taiwan)
Anthony Nardi
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Program Drivers & Objectives The goal of TalentSource is to provide Intel with a vendor neutral program to manage all staff augmentation contingent workers.
•Improve contingent workforce procurement and management activities
Implement a scalable, integrated Vendor Management System to source and manage CW’s
Cost Controls
•Market Rate Analysis •Rate Cards •Competitive Bid
•Contingent worker management process controls •Increased visibility •Transfer compliance management
Improved Compliance
Usability and efficiency for onboarding and managing CWs
•Consistent business processes
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PROGRAM OVERVIEW •Program Terminology •TalentSource Solution
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Program Terminology MSP (Managed Service Provider) – Kelly Outsourcing and Consulting Group (KOCG) – Manages Intel’s processes and policies related to the procurement and management of Contingent Workforce via the TalentSource Team – Is responsible for managing Intel’s network of suppliers/agencies and ensuring contract compliance – Drives continuous improvement for Intel VMS (Vendor Management System) - The CW & Outsourcing (CWOS) Tool, powered by Fieldglass – The technology which:
• Streamlines requests for contingent workers • Serves as a single, central repository for all contingent worker data
• Provides analytical tools to enable oversight and management of Contingent Workforce regardless of how many suppliers/agencies are involved
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TalentSource Solution Staff Augmentation Contingent Workers
*United States
Malaysia
Israel
Taiwan
Mexico
Japan
Costa Rica
India
*Includes OS for IT
Streamlined Global Technology Life-Cycle
Accelerated Access to FullSpectrum Talent
Program Management
TalentSource Team Performance management for Suppliers Contracts administration Requisition management and on-boarding Consolidated invoicing and pay agent services Compliance management
MetricsDriven, Consulting Supplier Performance Management & Alignment
On-site Client Service Alignment
Program Technology
CWOS Tool powered by Fieldglass technology
SERVICE
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SCALABILITY
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SAVINGS •
SIGHT
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Process Overview •What is Changing and When? •What is Staying the Same?
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What is Changing and When? Current State
The following systems utilized to procure Staff Augmentation(SA) CWs: •MyCW •Shopping Cart
Future State
Effective Monday, 14th April The Contingent Worker & Outsourcing (CWOS) Tool will be used for procurement and ongoing management of SA CWs
•IQNavigator (existing TalentSource Program – US Only)
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Staff Augmentation: High Level Overview Procure
Intel Sponsor
Coordinate with TalentSource Team to Create Job Posting
Engage Candidate Interviews
Shortlist Candidates
Manage On-Boarding
Consolidate Invoices In CWOS Tool
Approve TIDE File
Invoices Posted in SAP
Release Supplier Payment
Upload TIDE File
Prepare Supplier Invoices & Remittance Reports and Hard Copy Invoices
Process Payment (flow-through Countries only)
Generate Receivables & Prepare Hard Copy Invoices*
Receive Payments
TalentSource PMO
Submit Candidates
Accept Work Order
Supplier
Register in CWOS Tool
Measure
Intel Management
Plan
Approve Timesheet in CWOS Tool
Financial Approval (if initial budget exceeded)
Approve Job Posting & Budget Amount
Distribute Job Posting
Rank Candidate
Pay
Submit Timesheet in CWOS Tool
Worker
Intel will release payment directly to suppliers in India*, Costa Rica, Israel and Japan*
CWOS Tool
Non-PO Tool
SAP
Supplier Back Office
PMO Backoffice
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What is Changing #
Activity
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Supplier Engagement
Intel manages supplier engagements
Request & Approval
• Multiple processes to request a CW worker • Shopping cart used for PO creation and approval
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Current State
Future State • KOCG manages Intel preferred pool of suppliers • KOCG will act on behalf of Intel • Shopping cart process will be replaced by the CWOS Tool • No more POs • High volume Job Postings will be entered as a single Job Posting with multiple positions and routed as high as the level needed for financial approval
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Identification & Selection
•The CWOS Tool verifies Time Away requirements when candidates are submitted. •TalentSource Team reviews and short list SA candidates for Sponsor review
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Scheduling & Selection
• Sponsors will contact the TalentSource Team to coordinate interviews • Sponsors will rank candidates with the CWOS Tool’s rating feature • TalentSource Team will make selections based upon Sponsor inputs per Intel CW Policy
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What is Changing? #
Activity
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Resource OnBoarding
Current State
Future State
• Intel Security collects security and privacy forms from CWs
• Security and privacy forms will be housed in the CW & Outsourcing Tool
• Completion of NCO training currently tracked in MyLearning
• In addition to the tracking in MyLearning, the CWOS Tool will assist the TalentSource team will with proactively monitoring the completion of NCO training
•CWs permitted to start work prior to results of background check have been received
• Background check results must be received and marked complete in the CWOS Tool before a CW will be activated • The TalentSource team will assist with establishing start dates with Sponsors accordingly
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Time & Expenses
Multiple processes to approve time and expenses
CWs time and expenses submitted and approved in the CWOS Tool
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Extensions
POs updated as needed (e.g. monthly/quarterly)
• End date notifications will be distributed to Sponsors at 45, 36, 21 and 14 days prior to established end date •The CWOS Tool, will provide details related to the CW's tenure when an extension is initiated. The TalentSource Team will ensure compliance with the established Tenure policy in each region.
•Work order extensions that comply with Tenure policy will route for approval within the CWOS Tool
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What is Changing? #
Activity
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Invoicing
Current State Suppliers invoice Intel directly
Future State • Invoicing generated via approved time and expenses via the CWOS Tool
•Approved invoice details will be provided by KOCG • Suppliers will no longer submit invoices directly to Intel for payment •Where required: Paper invoices will be generated by KOCG and provided in accordance with statutory compliance requirements
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Off-Boarding
Quality
• End of assignment can continue with pending approvals
• End of Assignment is based on calendar date and approved financial details as reflected in the CWOS Tool. CWs should not be on site without the required financial approvals
•Last Day Office (LDO) request must be submitted for CWs leaving Intel
• Last Day Office (LDO) request will be automatically created based on end date • MSP Quality survey at beginning of assignment
• CW exit survey conducted at assignment end • KOCG will provide supplier performance and quality metrics
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What is Staying the Same? •Intel’s Contingent Workforce Policy •Intel Sponsor Entitlement Requirements
•Supplier.intel.com • • • •
Supplier Policies Contingent Workforce Global Policy Suppliers Do’s and Don’ts CW Access Forms
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CWOS TOOL DEMO
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CWOS Tool Demo - Agenda Terminology Login & Home Page Navigation Create Requisitions View, Compare, Interview and Select Candidates Assignment Extensions
Approve Billing Transactions Reporting
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CWOS Tool Terminology: Staff Augmentation Term
Definition
Job Posting
A job requisition sent to suppliers for a Time & Materials staff augmentation contingent worker.
Qualifications
Requirements specified on the Job Posting which the contractor should or must have.
Job Seeker
Candidate being submitted by the Supplier for consideration for the Job Posting.
Halted
A status applied to Job Postings by the TalentSource Team, while candidates are being reviewed. Suppliers are prevented from submitting candidates during Halted status.
Supplier
Supplier is the agency; the job seeker or worker’s or employer of record.
Work Order
The on-line document created once a candidate is selected for a Job Posting in the CWOS Tool.
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CWOS FEATURE DEMO
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NEXT STEPS
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Next Steps
Data Validation Activities
(WW09-15)
PO Black Out Period
TALENT SOURCE PROGRAM
(WW15)
GO-LIVE
(WW16.1)
No new requests in MyCW*
New requests be created CWOS (not MyCW or IQN)
*Contact the TalentSource Team if you have an urgent need during the Black Out Period
Data Migration: MyCW Data loaded into CWOS (WW16)
Active POs from in MyCW now active in CWOS
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Who to Contact Please contact your local TalentSource representative with any questions about the TalentSource program.
Location
Name
Title
E-mail
Phone
Global
Rory Spanier
Operations Director
[email protected]
503-334-6953
GAM LAR
Patrick Miller
Operations Manager
[email protected]
US
Gerry Logan
Operations Manager
[email protected]
408-765-1742
•Access to the TalentSource portal: The TalentSource portal (http://uscustomer.kellyservices.us/customer /intel/home/%20/) can be accessed through circuit. The TalentSource contact list can be found on the TalentSource portal (http://uscustomer.kellyservices.us/Customer /Intel/Contact-Us/)
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Q&A
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