table of CONTENTS UNIVERSITI TUN ABDUL RAZAK ANNUAL REPORT 2010

table of CONTENTS University Profile Case Writers Club 44 • Vision, Mission, Goals and Core Values 3 University Library 46 • Brief History of U...
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table of CONTENTS University Profile

Case Writers Club

44

• Vision, Mission, Goals and Core Values

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University Library

46

• Brief History of UNIRAZAK

4

Executive Education

52

• The Chancellor

5

Collaborations and Affiliations

54

• The Pro Chancellors

6

Quality Assurance

58

• The Board of Trustees

7

Human Capital

66

• The Board of Directors

8

• The Board of Governors

9

• The International Advisory Board

10

• The Senate

11

• The University Management Committee

12

• Organisation Chart

13

• University Logo

14

• University Mace

15

The Chairman’s Message

17

The President and Vice Chancellor’s Report

19

Academic Affairs • Schools, Faculties, Colleges and Centres

22

• Academic Programmes

23

• New Academic Initiatives

26

- Bureau for Excellence in Research and Teaching (BERT) • Industry Relations

27

• Student Intake, Enrolment and Graduation

30

• Convocation

34

Research and Publications • Research Grants

37

• Publications

38

• Research Achievements and Awards

39

• International Conference Travel

40

• Directory of Expertise

42

Student Affairs • Student Activities

70

• Student Representative Council

76

• Financial Aid University Activities

78

Corporate Social Responsibility Initiatives

82

Annual Financial Reports

84

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Mission

To become the Leading Institution in providing Quality Education and Human Capital in ‘niche’ Areas among Emerging Economies.

To become the Centre of Excellence in fostering Managerial Leadership and Entrepreneurship in the Development of Human Capital through Quality Research, Teaching and Learning, and Professional Services.

Goals • To foster development of quality human capital in the field of managerial leadership and entrepreneurship through state of the art practices and leading edge technologies • To promote development of new and creative knowledge including contemporary managerial leadership and entrepreneurial practices

• To enhance co-operations and collaborative networks through strategic alliances with focused partners

Core Values The five core values of Universiti Tun Abdul Razak are: • Passion for excellence, quality and services • Fosters creativity, innovation and entrepreneurship • Practices good organisational citizenship behaviour among employees and students with integrity, respect, discipline and courtesy • Accountable for our actions and exercises responsible stewardship • Respects the commitment towards sustainable environmental protection, social advancement and economic prosperity

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Vision

BRIEF HISTORY OF UNIRAZAK

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Universiti Tun Abdul Razak (UNIRAZAK) was established on 18th December 1997 as one of the first private universities in Malaysia. The University was named after Malaysia’s second Prime Minister, the late YAB Tun Abdul Razak bin Dato’ Hussein, and officially launched on 21st December 1998 by Tun Abdul Razak’s eldest son, YAB Dato’ Seri Mohd Najib bin Tun Abdul Razak, current Prime Minister and the then Minister of Education. On 1st March 2007, Tun Abdul Razak Education Foundation (Yayasan PINTAR) acquired Universiti Tun Abdul Razak Sdn. Bhd. (owner of Universiti Tun Abdul Razak) from KUB Malaysia Berhad. Since its inception, UNIRAZAK was among the first few private learning institutions in Malaysia to receive the SIRIM certification of ISO 9001:2000. Additionally, the University has been awarded the prestigious Multimedia Super Corridor (MSC) status, which is a testament to the University’s commitment in integrating technology and innovation in its teaching and learning techniques. UNIRAZAK has rapidly established itself as a premier centre for education in its efforts to produce competitive and capable graduates. UNIRAZAK is highly accessible to the community. Its main campus, RAZAK Campus is strategically located in the centre of Kuala Lumpur, between the Golden Triangle and the Central Business District. Its PINTAR campus in Petaling Jaya is just 30 minutes away from the city of Kuala Lumpur and 45 minutes away from the Kuala Lumpur International Airport (KLIA). These strategic locations ensure that our students have easy access to various public transportation systems to and from both our campuses. As of 31st December 2010, UNIRAZAK has more than 10,000 students studying in 62 academic programmes at the diploma, undergraduate and postgraduate levels. The University prides itself in developing relevant programmes to meet today’s needs. All our academic programmes, which were developed through close consultation with business and industry partners, the public sector and professionals, are approved by the Malaysian Higher Education Ministry (MOHE) and are developed to meet the high standards required by the Malaysian Qualification Agency (MQA). Presently under the auspices of the Tun Abdul Razak Educational Foundation (Yayasan PINTAR), UNIRAZAK is embarking on the next crucial phase of its growth. Its new vision is to become the leading institution in providing quality education and human capital in niche areas or body of knowledge among emerging economies. UNIRAZAK also intends to enhance its cooperation and collaborative networks through strategic alliances with topranking international universities, renowned in their respective fields. In executing these plans, UNIRAZAK hopes to further boost its presence in the global education market, and at the same time, offer its students a higher quality of educational experience. By continuously striving for excellence, the University is well on its way to becoming an important educational institution in this country and the region. By delivering a world-class learning experience, UNIRAZAK aspires to be an institution that produces great thinkers who will become the accomplished leaders of tomorrow. Universiti Tun Abdul Razak. Innovation. Leadership. Entrepreneurship.

THE CHANCELLOR

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YABhg. Tun (Dr) Hajjah Rahah binti Tan Sri Haji Mohd Noah

THE PRO CHANCELLORS

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YABhg. Tun Ahmad Sarji bin Abdul Hamid

YABhg. Tan Sri Andrew Sheng Len Tao

THE BOARD OF TRUSTEES TUN ABDUL RAZAK EDUCATION FOUNDATION (YAYASAN PINTAR)

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Chairman YAB Dato’ Sri Mohd Najib bin Tun Haji Abdul Razak Prime Minister of Malaysia

YAB Tan Sri Dato’ Muhyiddin bin Md Yassin Deputy Prime Minister & Minister of Education

YB Dato’ Seri Dr. Ahmad Zahid bin Hamidi Minister of Defence

YB Dato’ Sri Hishammuddin bin Tun Hussein Minister of Home Affairs

YB Dato’ Seri Hj. Mohd Shafie bin Haji Apdal Minister of Rural and Regional Development

YB Dato’ Seri Mustapa bin Mohamed Minister of International Trade and Industry

YAB Datuk Seri Mohd Ali bin Mohd Rustam Chief Minister of Melaka

YB Dato’ Seri Haji Ahmad Husni bin Mohamad Hanadzlah Minister of Finance II

YB Dato’ Seri Mohamed Khaled bin Nordin Minister of Higher Education

THE BOARD OF DIRECTORS UNIVERSITI TUN ABDUL RAZAK SDN BHD

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Chairman YBhg. Emeritus Professor Tan Sri Dato’ Dr Syed Jalaludin bin Syed Salim

Director YBhg. Tan Sri Datuk Dr Hadenan bin A. Jalil

Director YBhg. Dato’ Sri Jamaludin bin Ibrahim

Director YM Tunku Afwida binti Tunku A. Malek

President & Vice Chancellor YBhg. Professor Datuk Dr Md. Zabid Haji Abdul Rashid

THE BOARD OF GOVERNORS

Chairman YBhg. Emeritus Professor Tan Sri Dato’ Dr Syed Jalaludin bin Syed Salim

Governor YBhg. Professor Datuk Dr Md. Zabid Haji Abdul Rashid

Governor YM Tunku Afwida binti Tunku A. Malek

Governor YBhg. Tan Sri Datuk Dr Hadenan bin A. Jalil

Governor YBhg. Dato’ Sri Jamaludin bin Ibrahim

Governor YBhg. Datuk Mohd Hafarizam bin Harun

Governor YBhg. Prof. Dato’ Dr Mohamed Mahyuddin Mohamed Dahan

Governor YM Assoc. Prof. Datin Dr Raja Hanaliza Raja Ahmad Tajudin

Governor Noor Arlisma binti Zainul Ariff (alternate member to Datuk Mohd Hafarizam bin Harun)

Secretary Mohd Suib Maulud

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THE INTERNATIONAL ADVISORY BOARD

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Professor Dr Steven Schwartz Vice Chancellor of Macquarie University, Australia

Dr Mary O’Kane Executive Chairman of Mary O’Kane & Associates Pty Ltd, Australia

Professor Dr Farhan Ahmad Nizami Director of the Oxford Centre for Islamic Studies (OCIS), Oxford University, United Kingdom

Professor Dr Bala V. Balachandran J.L. Kellogg Distinguished Professor of Accounting, Information and Management, Kellogg School of Management, Northwestern University, Chicago, USA

Professor Dr Jeffrey Pfeffer Thomas D. Dee II Professor of Organisational Behavior, Graduate School of Business, Stanford University

THE SENATE

Dr Nurita Juhdi Deputy Dean (Academic Affairs & Research), Faculty of Business Administration

Permanent Members Professor Dato’ Dr Mohamed Mahyuddin Mohamed Dahan Deputy President, Academic and Research

Kamarul Naemi Kamaruddin Deputy Dean (Academic Affairs & Research), Faculty of Information Technology

Assoc. Professor Datin Dr Raja Hanaliza Raja Ahmad Tajudin Deputy President, Corporate Services

Sofia Elias Deputy Director, Center for Languages and General Studies

Professor Dr Abdul Razak Habib Dean, Faculty of Education and Social Sciences Professor Dr Cheah Kooi Guan Dean, Graduate School Professor Dr Ong Fon Sim Dean, Graduate School of Business Professor Dr Noor Raihan Ab Hamid Dean, Faculty of Business Administration Assoc. Professor Dr Mohamad Naim Kamari Dean, Faculty of Hospitality and Tourism Management Assoc. Professor Dato’ Mohd Ibrahim Abu Bakar Dean, Razak School of Government Assoc. Professor Dr Bustam Kamri Dean, College for Open Learning Assoc. Professor Lynne Kathryn Norazit Director, Centre for Languages and General Studies Kamarul Naemi Kamarudin Acting Dean, Faculty of Information Technology Elected Members Professor Dr Nor Khomar Ishak Professor, Faculty of Hospitality and Tourism Management Assoc. Professor Dr Putri Zabariah Megat A Rahman Deputy Dean (Academic Affairs & Research), Faculty of Education and Social Sciences Asst. Professor Dr Siri Roland Xavier Deputy Dean, Bank Rakyat School of Business and Entrepreneurship Assoc. Professor Dr Mohd Sofi Ali Deputy Dean, Graduate School

Ab Faruk Ab Karim Deputy Dean (Academic Affairs & Research), College for Open Learning

Appointed Members Professor Dr Syed Omar Syed Agil Professor, Razak School of Government Professor Dr Mohamad Saeed Siddiq Visiting Professor, Graduate School of Business

Co-opted Members Mohd Suib Maulud Registrar Basheer Hassan Mohamed Yusof Head, Corporate Finance Department Azman Abdul Rahim Head, University Library Mohamed Noor Harun Head, ICT Services Department Mohd. Azli Jailani Head, Student Affairs Department Secretary Zaleha Yahaya Acting Head, Academic Administration Department Stenographer Rosnah Mohamad Romli Assistant Manager, Academic Administration Department

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Chairman Professor Datuk Dr Md. Zabid Haji Abdul Rashid President and Vice Chancellor

THE UNIVERSITY MANAGEMENT COMMITTEE

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Chairman President and Vice Chancellor Professor Datuk Dr Md. Zabid Haji Abdul Rashid

Deputy President Academic & Research Professor Dato’ Dr Mohamed Mahyuddin Mohamed Dahan

Vice President Finance and Services Assoc. Prof. Datin Dr Raja Hanaliza Raja Ahmad Tajudin

Registrar Mohd Suib Maulud

Head of Human Resource Department Salina Yusuf

Secretary Ismadi Ismail

ORGANISATION CHART 13

DEPUTY PRESIDENT (ACADEMIC & RESEARCH DIVISION)

University Library Department

Academic Administration Department

Research & Publication Department

• Faculty of Information Technology • Faculty of Business Administration • Faculty of Education & Social Sciences • Faculty of Hospitality & Tourism Management • Graduate School of Business • Razak School of Government • Bank Rakyat School of Business & Entrepreneurship

VICE PRESIDENT (FINANCE & SERVICES DIVISION)

Corporate Finance Department • Student Account Management & Budget • Accounts Payable & Treasury • Management Accounts

Centre for Executive Education

Bureau for Excellence in Research & Teaching • Teaching & Learning Management

Quality & External Relations Department Procurement Control & Asset Management Department

• QA, Legal & Regulatory, International Relation Corporate Communications & Public Affairs Department • CRM Unit

ICT Services Department

Student Affairs Department

• Graduate School • Centre for Languages & General Studies

Marketing Department

Centre for Student Services

Industry Relations Department

College for Open Learning

Human Resource Department

Property & Administration Department

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PRESIDENT & VICE CHANCELLOR

UNIVERSITY LOGO

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It is a portrait of the plant shoot, which symbolises growth and development, the goal and pride of Universiti Tun Abdul Razak. Colours are crucial for optimal representation of Universiti Tun Abdul Razak. Red is the passion and love for the pursuit of holistic education, whilst grey provides the balance in wisdom, modesty and reliability. The upturned peak in this symbol emphasises the concept of growth and evolution that constitute the attitude that the people of Universiti Tun Abdul Razak bring to their work. More importantly, it denotes leadership - the cornerstone of the University - in learning excellence, integrity, organisational skills, creativity and civic consciousness. It is the crucial point after the first initiation of growth, before the final burst into adulthood. This demonstrates the University’s role in preparing and nurturing students for the life that comes after the days of comfort in formal education. The curves on the bottom left and top right corners combine with the straight line in the middle to project imagery of efficiency, expertise and leadership. The image in its entirety suggests speed and surefootedness, as if the journey to excellence is unquestioned certainty. The word ‘Universiti’, being the establishment as a whole, is set in Franklin Gothic font as a fitting contrast to ‘Tun Abdul Razak’. The letters are placed further apart from one another in order to achieve aesthetic balance and sufficient emphasis, as they are smaller and softer in colour. Grey is the colour of balance, wisdom, intelligence and reliability, which reflects the University’s trademark characteristics. ‘Tun Abdul Razak’ is set in Barmeno font for its majestic and bold appearance that is not hard on the eyes. The length of these words is evenly spread out from the symbol of the shoot through the word ‘Universiti’ and right to its end for the purpose of symmetrical aesthetics. Equilibrium is rendered on the logo as a whole, and attention may thus be evened out on each element. Red represents the passion, love and enthusiasm for excellent and holistic education.

UNIVERSITY MACE

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The design of the mace is divided into three main components representing the three levels of university study namely the Bachelor’s degree, the Master’s degree and the Doctor of Philosophy. The three main components are: * The upper part known as ‘the torch’ * The middle part known as ‘the chalice’ * The lower part known as ‘the shaft’ All these elements are designed to reflect the University’s commitment towards realising the vision, mission and objectives of the University. The torch engraved on the top end of the mace, adapted from the logo of UNIRAZAK, symbolises the ultimate role of the University as a beacon of light that spreads knowledge throughout the national, regional and global communities. The five facets of the mace symbolise the five pillars of the ‘Rukun Negara’ or National Commandments which are constantly upheld under any circumstances. The name of the University is engraved around the base of the torch in Roman script, signifying the unity of the whole university community. The chalice portrays the main function of the University in pursuing knowledge. The name of the University engraved in Jawi script represents determination and faith which are the basic and fundamental thrust of university education. The motifs of the gold thread ‘songket’ at the lower part of the chalice express the University’s aspiration to continue its knowledge dissemination while upholding Malaysian traditional values and culture. The logo of the University which is surrounded by carvings of Malaysia’s official national flower, the Hibiscus, signifies the philosophy of the University and the dynamism of the various academic programmes offered. The shaft symbolises the readiness to contribute knowledge and expertise for the advancement and development of the people and the nation. The Qur’anic verses from the Surah Al-Mujadalah (58:11) and Az-Zumar (39:9) contain the call for courage in seeking knowledge and upholding the truth, which reminds us of our unending responsibility to nurture, protect and celebrate academic achievement among students, faculty and staff. The ‘Pending’ or Malay belt buckle depicts energy, power and ability in producing dynamic scholars who are pragmatic, creative and innovative to contribute towards the advancement of Malaysian society and the country.

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THE CHAIRMAN’S MESSAGE

2010 was another landmark year for Universiti Tun Abdul Razak (UNIRAZAK). We sustained our growth in terms of enrolment and number of offered academic programmes, and continued to move forward in our vision to become the leading institution in providing quality education and human capital in ‘niche’ areas among emerging economies.

In 2010 we experienced solid growth close to our 2009 high, and we anticipate continued growth in the year 2011 as we rollout new programmes and further solidify our existing partnerships with various academic, professional and government institutions. We remain committed to building new partnerships as we look to expand our reach and grow in tandem with various institutions, both local and international.

Our niche academic programmes continue to provide an alternative to the mainstream programmes offered in other educational institutions and we look forward to the upcoming graduation of our first intake of students for these niche programmes. We anticipate a strong alumni association to keep track of our graduates and enable them to feel connected to UNIRAZAK throughout their careers.

As our vision is to become a regional player, our marketing efforts remain strong and we continue to aggressively pursue students from around the region. Our focus is on quality not quantity, and we continue to seek the best students available who can impact our success and become our brand ambassadors during and after their studies.

With the stewardship of YBhg. Professor Datuk Dr Md. Zabid Haji Abdul Rashid, I anticipate 2011 to be another year of milestone events, with more growth to strengthen our current growth trends as we steadily progress towards the achievement of our goals.

Emeritus Professor Tan Sri Dato’ Dr Syed Jalaludin Syed Salim Chairman Board of Governors Universiti Tun Abdul Razak

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THE PRESIDENT AND VICE CHANCELLOR’S REPORT

2010 was a productive year for UNIRAZAK as we sustained our growth and made new inroads in our vision and mission. The number of our offered academic programmes increased to 62 and academic enrolment was nearly as high (4,046 students) as seen in 2009 (4,195 students). Our Centre for Executive Education (CEE) continued to attract interest from corporations as a centre for professional training. Additionally, our Case Writers Club continued to make great strides, by becoming Malaysia’s largest Case Writers Club in terms of membership, releasing over 40 case studies in 2010.

In our effort to become the leading institution in providing quality education and human capital, UNIRAZAK took further steps in 2010 by exploring partnerships and collaborations with more professional bodies and has signed Memorandums of Understanding (MoUs) with 4 more organisations. They were Malaysian Association of Tax Accountants (MATA), Perbadanan Usahawan Nasional Berhad (PUNB), Chartered Tax Institute of Malaysia (CTIM), and the Ministry of Human Resource (MOHR). At the international level, we have forged collaborative relationships with institutions such as University of Valencia, Cairo University and Ministry of Investment Egypt. In addition to existing ones, these new partnerships and collaborations have enabled UNIRAZAK and the respective institutions to benefit by sharing each other’s knowledge, expertise and resources. I am confident that these new partners will help UNIRAZAK to propel itself even further as one of Malaysia’s premier private universities.

To help ensure the realisation of the vision and mission, the UNIRAZAK International Advisory Board (IAB) was established as a prominent and supportive group of individuals with a strong, broad-based range of expertise in business and/or education to promote the University’s opportunities and priorities. Each year, the IAB will convene for a two-day meeting in Malaysia. Among others, the purposes of the meeting are to advise in identifying new opportunities; current trends and issues in the external environment in which the University operates, provide assistance in identifying strategic stakeholders and potential partners to help the University achieve its strategic goals and plans, and advise on future direction of the University consistent with the changing environmental landscape.

August 2010 saw the relocation of the PINTAR Campus from Kelana Jaya to Leisure Commerce Square in Petaling Jaya. With a total floor space of 183,232 sq. feet, the new campus is strategically located within Klang Valley and accessible via expressways (Federal Highway and the LDP) and public transport system such as KTM Komuter and bus services. It will cater to the increasing teaching and learning needs of the University, to a maximum capacity of 10,000 students, with modern facilities including lecture rooms, computer labs, language labs, culinary and pastry kitchens, cafeteria, student lounge, library, etc.

To enhance the effectiveness of its governance and management, UNIRAZAK has made some organisational additions and changes. In line with the requirement by the Ministry of Higher Education (MOHE) the UNIRAZAK Board of Governors was established as the governing, policy making and monitoring body of the University. Further on, the Board of Governors endorsed the new UNIRAZAK Constitution which was drafted based on MOHE’s template. The posts of Registrar and Bursar were introduced and inducted as members of the University Management Committee. Additionally, the organisational structure has been revamped to improve the efficacy and delivery of the faculties and departments within the University. We believe all these changes will streamline our activities and put us in a better position to face future challenges.

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As we move into 2011, our primary thrust is to strive towards promoting a passion for excellence in providing quality higher education and excellent human capital. The continued success of UNIRAZAK has been achieved only because of the efforts of our many talented staff, students

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and other stakeholders. I would like to take this opportunity to thank all staff and students who have worked hard throughout 2010, and hope

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

that we will strive harder, to ensure our continued success in the coming year.

Let us continue to be guided by UNIRAZAK’s core values in our progress and pursuit of our vision and mission to become the leading institution in providing quality education and human capital in ‘niche’ areas among emerging economies.

Professor Datuk Dr Md. Zabid Haji Abdul Rashid President and Vice Chancellor Universiti Tun Abdul Razak

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SCHOOLS, FACULTIES, COLLEGES, AND CENTRES

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The Malaysian tertiary education industry in 2010 remained very competitive, with a multitude of public and private universities attracting students with a variety of academic programmes and price points. In this competitive landscape Universiti Tun Abdul Razak (UNIRAZAK) remains committed to its strategic plan of becoming a leading university in offering pioneering academic programmes that are not readily available at other universities. By differentiating ourselves from our competitors we remain confident that we will achieve our vision and mission. Our efforts continued to bear fruit as in 2010 UNIRAZAK sustained its strong growth from 2009. The number of academic programmes offered increased to 62 and new academic intake was nearly as high (4,046 students) as seen in 2009 (4,195 students). This increased our total student enrolment to over 10,000 students in both our campuses (conventional study mode) and our regional centres (distance learning mode). In our main RAZAK Campus, we have three schools and faculties: • Graduate School of Business (GSB) • Bank Rakyat School of Business and Entrepreneurship (BRSBE) • Razak School of Government (RSOG) In our PINTAR Campus, we have seven schools, faculties, colleges and centres: • Graduate School (GS) • Faculty of Business Administration (FBA) • Faculty of Education and Social Sciences (FESS) • Faculty of Hospitality and Tourism Management (FHTM) • Faculty of Information Technology (FIT) • College for Open Learning (COL) • Centre for Languages and General Studies (CLGS) We also have 8 Regional Centres (RCs): • UNIRAZAK, Alor Setar • UNIRAZAK, Kota Bharu • UNIRAZAK, Johor Bahru • SIDMA College, Sarawak • Sabah International Dynamic Management College (SIDMA) • TAJ International College • Instititut Teknologi Sentral, Pulau Pinang • Yayasan Melaka International College

ACADEMIC PROGRAMMES RAZAK CAMPUS

Programme

Reference No.

Master of Business Administration

KPT/JPS (A5872)

MBA (Global Islamic Finance)

KPT/JPS (PA10140) 12/11

MBA (Retail and Hypermarket)

KPT/JPS (PA10295) 09/12

Master in Business Administration (Leadership)

KPT/JPS (PA10865) 05/12

Master in Strategic Human Resource Management

KPT/JPS (PA10141) 05/12

Master of Management

KPT/JPS (PA10140) 12/11

Master of Science (Management)

KPT/JPS (KA10722) 06/15

Doctor of Philosophy (Management)

KPT/JPS (A8365)

• Bank Rakyat School of Business and Entrepreneurship (BRSBE)

Programme Bachelor of Business Management (Entrepreneurship) (Hons.)

Reference No. KPT/JPS (PA91131) 07/11

Bachelor of Business Administration (Islamic Financial Planning) (Hons.)

KPT/JPS (PA9789) 05/13

Bachelor of Business Administration (Islamic Banking and Finance) (Hons.)

KPT/JPS (PA9788) 05/13

Bachelor of Business Administration (Insurance) (Hons.)

KPT/JPS (PA10871) 06/14

Bachelor of Accounting (CPA) (Hons.)

KPT/JPS (PA10186) 08/14

Bachelor of Taxation (Hons.)

KPT/JPS (PA10864) 01/14

• Razak School of Government (RSOG)

Programme

Reference No.

Foundation for Humanities and Social Sciences

KPT/JPS (PA10972) 08/11

Bachelor of Arts (Leadership) (Hons.)

KPT/JPS (PA10974) 08/13

Bachelor of Arts (Government and Public Policies) (Hons.)

KPT/JPS (PA10973) 07/13

Bachelor of Economics (Hons.)

KPT/JPS (PA11100) 01/13

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• Graduate School of Business (GSB)

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PINTAR CAMPUS • Graduate School of Business (GSB)

Programme

Reference No.

Master of Information Technology

KPT/JPS (A1719) 08/11

Master of Science (IT) by Research

KPT/JPS (PA8413) 01/11

Master of Computer Science

KPT/JPS (PA10362) 03/11

Master of Education (Teaching of English as a Second Language)

KPT/JPS (PA9795) 01/12

Master of Education (Educational Leadership and Management)

KPT/JPS (PA9796) 01/12

Master of Education (Early Childhood Education)

KPT/JPS (PA9797) 05/12

Master of Education (Curriculum and Instruction)

KPT/JPS (PA9798) 05/12

Master of Education (Guidance and Counseling )

KPT/JPS (PA9799) 09/12

Master of Science (Hospitality Management)

KPT/JPS (PA10671) 09/12

Doctor of Philosophy (IT) by Research

KPT/JPS (PA8414) 01/11

• The Faculty of Business Administration (FBA)

Programme

Reference No.

Foundation in Commerce

KPT/JPS (N/340/3/0048) 04/16

Diploma in Management

KP/JPS (A1373) 09/10

Diploma in Accounting

KP/JPS (A1599) 04/11

Diploma in Entrepreneurship

KP/JPS (A1600) 04/11

Bachelor of Business Administration (Hons.)

KPT/JPS (A5870) 08/11

Bachelor of Accounting (Hons.)

KP/JPS (A1598) 04/11

Bachelor of Management (Hons.)

KPT/JPS (A7782) 07/12

• The Faculty of Education and Social Sciences (FESS)

Programme

Reference No.

Foundation in Management

KPT/JPS (A7419) 08/12

Diploma in Early Childhood Education

KPT/JPS (PA8619) 01/11

Bachelor of Education (Hons.)

KP/JPS (A1595) 04/11

Bachelor of English (Hons.)

KP/JPS (A1597) 04/11

Bachelor of Education (Early Childhood Education) (Hons.)

KPT/JPS (PA10949) 02/14

Bachelor of Education (Guidance and Counseling) (Hons.)

KPT/JPS (KA10933) 08/15

Bachelor of Guidance and Counseling (Hons.)

KPT/JPS (KA10932) 08/15

• The Faculty of Hospitality and Tourism Management (FHTM)

Programme

Reference No.

Diploma in Hotel Management

KP/JPS (A7086) 09/12

Diploma in Food Service Management

KP/JPS (A5124) 02/12

Diploma in Tourism Management

KPT/JPS (A7087) 09/12

Diploma in Culinary Art

KPT/JPS (A7088) 09/12

Bachelor of Hospitality Management (Hons.)

KP/JPS (A1601) 04/11

Bachelor of Science (Food Catering Management) (Hons.)

KPT/JPS (PA10669) 05/13

Programme

Reference No.

Foundation in Information Technology

KP/JPS (A1717) 09/11

Diploma in Information Technology

KP/JPS (A9627) 04/14

Diploma in Computer Security

KPT/JPS (KA 11319) 06/15

Bachelor of Information Technology (Hons.)

KPT/JPS (A1720) 11/11

Bachelor of Information System (Hons.)

KPT/JPS (A7409) 08/12

Bachelor of Software Engineering (Hons.)

KPT/JPS (A7374) 12/11

Bachelor of Science (Accounting Information Systems) (Hons.)

KPT/JPS (PA10518) 08/13

Bachelor of Computer Security (Hons.)

KPT/JPS (PA11182) 12/14

• The College for Open Learning (COL)

Programme

Reference No.

Diploma in Management

KP/JPS (A1373) 09/10

Diploma in Accounting

KP/JPS (A1599) 04/11

Diploma in Early Childhood Education

KPT/JPS (PA8619) 01/11

Diploma in Information Technology

KP/JPS (A9627) 04/14

Diploma in Hotel Management

KP/JPS (A7086) 09/12

Diploma in Tourism Management

KPT/JPS (A7087) 09/12

Bachelor of Accounting (Hons.)

KP/JPS (A1598) 04/11

Bachelor of Business Administration (Hons.)

KPT/JPS (A5870) 08/11

Bachelor of Management (Hons.)

KPT/JPS (A7782) 07/12

Bachelor of Education (Hons)

KP/JPS (A1595) 04/11

• The Centre for Languages and General Studies (CLGS)

Programme

Reference No.

English 1

Not applicable

English 2

Not applicable

English 3

Not applicable

Business Communication 1

Not applicable

Business Communication 2

Not applicable

Bahasa Kebangsaan A

Not applicable

Pengajian Islam

Not applicable

Pendidikan Moral

Not applicable

Pengajian Malaysia

Not applicable

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

25

• The Faculty of Information Technology (FIT)

NEW ACADEMIC INITIATIVES Bureau for Excellence in Research and Teaching (BERT)

26 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

BERT was established in early 2010 to enhance effective and innovative pedagogy, learning, publication of research work and case studies, of academic staff in UNIRAZAK. In summary, BERT is: • A facility to support the Schools, Faculties, COL, and CLGS in Universiti Tun Abdul Razak to meet MQA and management requirements in teaching • A facility to support the Schools, Faculties, COL, and CLGS in Universiti Tun Abdul Razak to meet management and academic community requirements in research Some of BERT’s activities during the year 2010: • Training Needs Analysis Dialogues In June, BERT introduced two new series namely Training Needs Analysis Dialogues (Research) and Training Needs Analysis (Teaching). A total of four sessions on research were attended by a total of 55 lecturers from six faculties/schools, and there were another four sessions on teaching. • Teaching Evaluation Report (TER) Revamp BERT was entrusted to re-write the questions in the TER questionnaire which was subsequently uploaded for the January 2010 semester’s exercise onwards. • Student Satisfaction Survey The Student Satisfaction Survey questionnaire has also been revised in line with MOHE’s requirement to provide the management with more relevant information and feedback from the students for improvement actions. • Network Generations (Net Genners) BERT has conducted a study to compare the characteristics of Network Generations (Net Genners) in the USA and Malaysian Net Genners through substantial literature survey in order to evaluate the adoptability of teaching and learning methods employed in the USA, in Malaysia. The outcome of the findings was summarised as follows: • Malaysian Net Genners are not ready for the teaching and learning methods adopted in the USA. More rigorous awareness of their rights and re-training of their lecturers are necessary in order to espouse the up-to-date teaching and learning methods to bring Malaysian students on par with their counterparts in the developed world.

INDUSTRY RELATIONS Advisory Meetings UNIRAZAK holds regular advisory meetings with its industry partners to examine the University’s offered programmes and strategically engage

27

the ever changing socio-economic needs of society. In 2010, three Advisory Meetings were organised by the Industry Relations Department for the faculties to discuss current industry trends and issues of human capital and internship programmes with the ultimate goal of enhancing graduates’ relevancy and employability.

International Advisory Board Meeting 2010

Based on feedback from the industry partners, UNIRAZAK will undertake the following measures: • To reconsider longer industrial training for all degree students to expose them to a real job environment. • To expose students to interact with the industry earlier in their first year of studies instead of the current practical training commencing only after 2.5 years in university. However, theoretical aspects are still important even though the industry highlights on skills. • To embed industrial professional certification materials in the syllabus to ensure students are exposed to the technical aspects of the industrial standards. The training should be embedded as a compulsory component in the bachelor programme. • To ensure lecturers also possess industrial-based certification on the courses that they teach to the highest level. • To organise programmes to be carried out in collaboration with industries so that the right types of interns or graduates are supplied to the industry. • To ensure changes to improve the curriculum will follow quality procedures set by the University. Approvals from MQA may take six months to a year from date of application. The industry needs to be informed that universities have their limitations as all academic programmes are governed by MQA.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

with the industry. The purpose is to achieve a win-win basis to realign and focus directions and resources to continuously improve and meet

Round Table Conferences

28

UNIRAZAK regularly engages its industry partners in valuable and enlightening feedback to understand the industry trends and skill sets

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

required in present and future graduates. It is consultative in nature to solicit cooperation from the relevant industry captains and government officials. In 2010, a total of 43 relevant industry captains, partners and government officials from 34 organisations attended three Round Table Conferences organised by the Industry Relations Department to discuss human capital expectations and requirements in emerging economic trends in the local and global markets. The turnouts of different categories of industries selected were well balanced and satisfactorily represented for all the programmes offered.

Faculty of Information Technology Round Table Conference with Industry Captains and Partners on 10 November 2010

Positive Outcomes: • The University gained better understanding of the industries’ needs and ways to redesign the curriculum. University-Industry collaboration would include training-the-trainers where university staff may be trained by industry experts. • The industry offered experts as guest lecturers to speak on industry perspectives. • Future placements for staff and student internships. • Offered a good networking platform and also other future collaborations such as joint research, consultancy or industrial attachment. • Career talk offers to students from the industry guest speakers.

Employability of Students and Graduate Placements One of the objectives of the Industry Relations Department or IRD is to promote UNIRAZAK’s undergraduate and graduate students to the private and public sectors for internships and graduate job placements. More than 130 companies were sourced to offer internships and graduate placements. To improve the students’ employability, guest speakers from 15 various private companies and government organisations were invited to give career talks to students on their respective industries.

Soft Skills Training to Improve Students’ Employability A Soft Skills Training, sponsored by MDeC, was organised by the Industry Relations Department (IRD) for 50 final year Malaysian students

29

was to boost students’ employability. Its duration was 10 days and was held during the July semester holidays. Certificates were awarded upon completion of the training. ALUMNI • A revised and improved Alumni Discount Scheme (ADS) was drafted by IRD and approved by UMC in July 2010 and circulated. The Alumni Discount Scheme provides incentives to encourage ex-students to continue their studies in UNIRAZAK. • Added an e-newsletter for the website. • A total of 1,605 graduates have registered as alumni members as of 1st October 2010. • Completed a 54-page analysis on graduates 2010 from the Tracer Study of MOHE.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

with a minimum of 2.5 CGPA. They were selected from all faculties in Pintar Campus: FIT, FBA, FHTM, and FESS. The objective of the training

STUDENT INTAKE, ENROLMENT AND GRADUATION Student Intake

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

30

The University intakes for Undergraduate Programmes were in January, May and August, and Graduate Programmes in January, May and September. Traditionally, the August semester (the 3rd intake of the year) is the peak for student enrolment. The enrolment into Graduate Programmes is consistent across the three semesters. 4,046 new students enrolled in the University in 2010. The Faculty of Education and Social Sciences (FESS) led the other faculties in the number of student intakes in which the faculty received 2,026 new students in 2010. The high demand for FESS programmes indicated that education programmes are in demand amongst secondary school leavers. In the future, the University intends to recruit more international students in order to create a distinctive education ambience for the University.

Year 2009 and 2010 Student Intake by Study Mode 2440

2500

2340

2000 1755

1706

1500

1000

500

0 2009

2010

Distance Learning

Conventional Learning

Year 2010 Graduate Intake by Faculty

Year 2010 Undergraduate Intake by Faculty

121

41

1048

322 Faculty of Business Administration

Graduate School 75

Faculty of Education and Social Sciences

141

Graduate School of Business Faculty of Information Technology

Faculty of Hospitality and Tourism Management

Bank Rakyat School of Business and Entrepreneurship (BRSBE)

Razak School of Government

2209

89

Student Enrolment The total enrolment in 2010 was 10,701, an increase of 9.6% over the student enrolment in 2009. The encouraging enrolment statistics were mainly due to the high number of undergraduate and graduate students who registered in the August/September 2010 Semester. The University has recorded close to 2,000 student admissions into all programmes offered by the University at the main and branch campuses as well as at the University’s registered regional centres. 64% of the students enrolled under distance learning mode and 36% under conventional learning mode. 96% of the student population came from undergraduate programmes and the remaining 4% came from graduate programmes.

Year 2010 Student Enrolment by Study Mode 6825 7000

6329

6422

6000

5000 3876

3539

4000 3520 3000

2000

1000

0 JAN 10

MAY 10

AUG 10 Distance Learning

Conventional Learning

Undergraduate Student Enrolment by Faculty 4912

5000 3995

4003

3653

3635

4000

3714

4500

3500 3000 2500 2000

37

33 3 133

27 7

7 27

500

980

591

649

632

1000

1156

1163

1500

0 FBA

FESS

FIT

JAN 10

FHTM

MAY 10

AUG 10

BRSBE

RSOG

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

31

Graduate Student Enrolment by Faculty 329 350

32

311

300

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

300

250

200

150 91

100

95

78 50

0 JAN 10

MAY 10 Graduate School

AUG 10 Graduate School of Business

Graduation The number of University graduates in 2010 was 1,753, ranging from Diploma, Bachelor, Master and Doctorate programmes. Most of the graduates were from the Bachelor of Business Administration programme with 336 students, followed closely by Bachelor of Education (Hons.) with 335 graduates. Out of the total 1,024 graduates of Bachelor Programmes, 7.9% completed their studies with First Class Honours Degree, and 56.2% with Second Class Upper Degree.

Year 2010 Graduates by Study Level

10

64

Ph.D

MASTER

655

BACHELOR

DIPLOMA

1024

50

4

17

FIT

0 13

47

1st Class

59

25

FHTM

2nd Class (UPPER)

2 23

FESS

2nd Class (LOWER)

25 25

200

150

100 102

48

0

6

FBA

335

250

183

150 172

78 108

60 6 45 4

300 276

250 235

182

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

DIPLOMA IN TOURISM MANAGEMENT

DIPLOMA IN CULINARY ARTS

9

DIPLOMA IN FOOD SERVICE MANAGEMENT

124

DIPLOMA IN HOTEL MANAGEMENT

67

BACHELOR OF HOSPITALITY MANAGEMENT (HONS)

336

BACHELOR OF EDUCATION (HONS)

26 26

BACHELOR OF ENGLISH (HONS)

DIPLOMA PERAKAUNAN

26 26

DIPLOMA PENGURUSAN

46 46

DIPLOMA IN ENTREPRENEURSHIP

100

DIPLOMA IN ACCOUNTING

200

DIPLOMA IN MANAGEMENT

BACHELOR OF MANAGEMENT (HONS)

41 41

BACHELOR OF ACCOUNTING (HONS)

350

BACHELOR OF BUSINESS ADMINISTRATION (HONS)

1

DIPLOMA IN INFORMATION TECHNOLOGY

19

BACHELOR OF SOFTWARE ENGINEERING (HONS)

BACHELOR OF INFORMATION TECHNOLOGY (HONS)

4

BACHELOR OF INFORMATION SYSTEM (HONS)

10

MASTER OF MANAGEMENT

19

MASTER OF BUSINESS ADMINISTRATION

50

PH.D (MG) BY RESEARCH

MASTER OF INFORMATION TECHNOLOGY

Year 2010 Graduates by Programmes

33

300

CONVOCATION

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

34

UNIRAZAK held its 10th Convocation Ceremony during a half-day event at the Putrajaya International Convention Centre on 30th October 2010. Gracing the ceremony were the University’s Chancellor, YABhg. Tun (Dr) Hajjah Rahah Tan Sri Haji Mohd Noah and Pro Chancellors YABhg. Tun Ahmad Sarji Abdul Hamid and YBhg. Tan Sri Andrew Sheng Len Tao. 1,753 graduates ranging from the diploma, bachelor, master, and doctorate levels received their scrolls, of which 74 were postgraduates, 1,024 graduated with bachelor degrees, and 655 with diplomas. List of Honorary Doctorate recepient and other award winners: • Honorary Doctorate recepient • YBhg. Dato’ Hussamuddin Yaacub, current CEO and Managing Director of Kumpulan Media KarangKraf Sdn. Bhd. • Chancellor’s Award • Zateel Mawazini Adzrina binti Hossini, Bachelor of Education (Hons) • President’s Award • Anita a/p Loganathan, Bachelor of Accounting (Hons) • Best Student Awards • Faculty of Information Technology – Ong Ban Kiat • Faculty of Business Administration – Alicia Carol White • Faculty of Education and Social Sciences – Patricia a/p Devenandan • Faculty of Hospitality and Tourism Management – Chow Soon Kong

&

P

U

B

R E S E A R C H L I C A T I O N S

RESEARCH AND PUBLICATIONS

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

36

Research is fundamental to the strength of UNIRAZAK and plays a major role in helping to fulfill the University’s mission. As a central tenet of UNIRAZAK’s mission, research complements and invigorates teaching, as well as collectively supports the preservation, dissemination and advancement of knowledge for the betterment of society. The academic staff of UNIRAZAK comes from a variety of academic backgrounds and experiences but all will be expected to be involved in scholarly or research activities that enhance teaching. Full-time, part-time and adjunct academic staff are encouraged to be practitioners as well as researchers. The impact of their active practitioner roles on the relevance of their teaching in all degree programmes is informed by insights from practitioners and formal research activities. The University Research Committee, which meets once in three months, serves as the consultative body to safeguard the research quality, administer and guide research operations in the University. It provides a means to discuss initiatives, policies and code of practices to inculcate good research culture among the academic community; and the setting up of the Research and Publications Department in April 2009 provides the University with a stronger base to build a conducive environment for research. Research at this University is dynamic and always evolving; inspiring the active mind and providing new ways of thinking that lead to innovation. The summary of this report is a public acknowledgement of the efforts of UNIRAZAK’s academic staff and the University hopes that this will further motivate them to promote the conduct as well as dissemination of significant research under the aegis of UNIRAZAK.

RESEARCH GRANTS Internal Research Grants

A total of RM124,554.00 was disbursed during the year 2009 and a total of RM145,647.00 for 2010. The disbursement amount by Faculty/School/Centre is shown in the figure below:

Internal Research Grant 2009-2010 60, 000

Total Amount (RM)

54, 260

48, 602

50, 000

35, 980

40, 000

30, 000

2009

28, 221

34, 405

20, 000 2010

16, 503 7, 090

10, 000

6, 000

14, 870

3, 000

7, 700

5, 720 7, 850

0

ie ud St al er en G d an es

y

ag

&

In

re nt

Ba

nk

Ra

ky

Fa

Ce

of lty cu

fo

Ho

rL

sp

an

ita

gu

lit

of lty cu Fa

at

s

t en ag an M

fo

To u

rm

ris

at

m

io

n

So & n io at uc Ed of lty cu Fa

Sc

ho

em

og ol hn Te c

lS cia

in dm sA es sin Bu of lty

cu

y

e nc

ra

nm er ov G of ol Fa

ol

cie

en

tio

t

n

0

ho Sc k za Ra

of

Bu

G

sin

ra

es

du

sa

at

e

nd

Sc

En

ho

tre

ol

pr

of

en

Bu

eu

rs

sin

hi

es

p

s

0 ist

0

Faculty / School / Centre

External Research Grant UNIRAZAK encourages researchers to access external research research trusts or from other academic institutions in the form of reflect external recognition of research competence and enhance Amount granted to Faculty/School/Centre is shown in the figure

grants, whether from official government sources, corporate funding, individual or joint institutional research projects. Such external grants both the researcher’s reputation and the University’s research standing. below:

The table below shows the list of the external research grants received in 2009 and 2010 based on sources of funding.

No.

External Research Grant

Year

Total Funds (RM)

1.

Ministry of Science, Technology and Innovation (Science Fund)

2009

99,000

2.

Ministry of Higher Education (FRGS)

2010

62,000

3.

Malaysian Anti-Corruption Commission

2010

40,800

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

37

UNIRAZAK allocates a specific amount from its annual operating budget to this fund. The fund is used to enhance research activities in the University. However, the utilisation of this fund is subject to approval of the University Research Committee and implemented by Research and Publications Department.

The research grant received from external bodies increased from RM 99,000 in 2009 to RM 102,800 in 2010. The received amount is shown below.

Internal Research Grant 2009-2010 120, 000

Total Amount (RM)

100, 000

80, 000

60, 000

2009

40, 000

2010

20, 000

0 MOHE

MOSTI

2009

0

99, 000

2010

62, 000

0

MACC 0 40, 800

Funding Sources

PUBLICATIONS According to the table below, research outputs showed a slight increase from 105 in 2009 to 148 in 2010. It showed that there was a clear upward trend in research outputs.

No.

Number of Publications (2009)

Category of Research

Number of Publications (2010)

1.

Books Written and Chapters in Books

5

9

2.

Articles in Journals

34

50

3.

Conference Proceedings

65

66

4.

Other Publications

1

23

105

148

TOTAL

The University’s publication output shown in the figure below is based on outputs by Faculty for 2009 and 2010. Publication Outputs by Faculty / School / Centre

16 15

2010

8 36 Bank Rakyat School of Business & Entrepreneurship

10 7

Graduate School of Business

44 Razak School of Government

12

YEAR

Faculty of Business Administration

13 Faculty of Education & Social Sciences

12 Faculty of Information Technology

13

2009

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

38

19

Faculty of Hospitality & Tourism Management

0 Centre for Languages and General Studies

3 39 6

0

5

10

15

20

25

30

Number of Publication Outputs

35

40

45

RESEARCH ACHIEVEMENTS & AWARDS UNIRAZAK researchers continued to win prizes and awards at the national and international conferences for the year 2010.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

39

FRGS Grant Assoc. Prof. Dr. Noor Raihan Ab Hamid Faculty of Business Administration

Project Title

Funding Agency

Developing an Integrated Technology-based Customer Relationship Management Model for Service Industry

Category

Fundamental Research Grant Scheme

Phase 1

Awards Asst. Prof. Dr. Nurita Binti Juhdi Faculty of Business Administration

Name of Award

Best Conference Paper Award

Title of the paper The Impact of Technology on Job Characteristics and Internal Motivation: A Study of Instructors in Institutions of Higher Learning in Malaysia

Received From International Journal of Arts and Sciences Conference

Level

International

Prof. Dr. Barjoyai Bardai Graduate School of Business

Name of Award

Invention, Innovation and Design 2010 (IID 2010)

Title of the paper

Strategic Tax Risks Management System (S-TRIMS)

Received From University Teknologi MARA

Level

National

INTERNATIONAL CONFERENCE TRAVEL

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

40

UNIRAZAK has allocated a significant part of its budget to fund academic staff to attend international conferences, usually for the purpose of giving academic papers. 21 papers were presented in conferences around the world from January to December 2010. Some of the papers were presented in top notch conferences in Slovania, Hungary, Netherlands, USA, Canada, New Zealand, Spain, Greece, Japan and China. There were many high quality papers that have potential to be published in high impact journals.

April No.

Name Mohar Yusof

1.

Bank Rakyat School of Business and Entrepreneurship

Title 30th International Conference on Entrepreneurship and Innovation Maribor

Venue of the Seminar

Maribor, Slovania

Title of Working Paper

Entrepreneurial Development in Research Universities : A Corporate Entrepreneurship Perspective

May

2.

Prof. Dr. Syed Malek F.D Syed Mustapha Faculty of Information Technology

Leilanie Mohd Nor 3.

Bank Rakyat School of Business and Entrepreneurship

Prof. Dr. Noor Raihan 4. Faculty of Business Administration

Asst. Prof. Dr. Nurita Juhdi 5. Faculty of Business Administration

Siti Nor Bayaah Ahmad 6. Faculty of Business Administration

KMO 2010 Fifth International KMO Conference

Hungary

Activity Theory for Designing Knowledge Sharing Community

18th High Technology Small Firms Conference

Netherlands

Decision Making Process Using the Bayesian Causal Map : A Comparison Between Family Business and Non-Family Business in the Construction Industry in Malaysia

International Journal of Arts & Sciences

Boston, USA

An Assessment of the Internet Potential Enhancing Customer Relations

Boston, USA

The Impact of Technology on Job Characteristics and Internal Motivation : A Study of Instructors in Institutions of Higher Learning in Malaysia

International Journal of Arts & Sciences

Boston, USA

Examination of Environmental Knowledge and Perceived Pro-Environmental Behaviour Among Students of University Tun Abdul Razak, Malaysia

International Journal of Arts & Sciences

Boston, USA

Organisational Structure and Organisational Culture in Hotel Organisations

International Journal of Arts & Sciences

Boston, USA

How Much Difference Can One ‘word’ Make? : Changing Perceptions of Disability in Malaysia

Summer Congress 2010

Canada

Malaysia Corporate Governance Regulation: Before and After the Financial Crisis

International Journal of Arts & Sciences

Prof. Dr. Nor Khomar Ishak 7.

Faculty of Hospitality and Tourism Management Assoc. Prof. Lynne Kathryn Norazit

8. Center for Language & General Studies

June

9.

Prof. Dr. Cheah Kooi Guan Graduate School

July

10. Faculty of Business Administration Ainon Jauhariah Abu Samah 11. Faculty of Business Administration

50th Accounting & Finance Association of Australia & New Zealand (AFAANZ)

Christchurch, New Zealand

Internal Audit Quality and Internal Audit’s Contribution to External Audit: Implication for Audit Fees

International Conference on Education & New Learning Technologies

Barcelona, Spain

Graduate Career Intention: Do Personality and Education Matter?

7th Annual International Conference on Small and Medium Sized Enterprises: ManagementMarketing-Economic and Social Aspects

Athens, Greece

Woman Entrepreneurs: An Investigation of the Transition from Corporate Careers to Business Ownership

Eurasia Business and Economic Society Organization

Athens, Greece

Board Diversity, Audit Committee and Financial Reporting Quality

11th International Joint World Cultural Tourism Conference 2010

Hangzhou, China

International Student Inclination towards Hospitality Services during Holiday in Malaysia

International Conference of Education, Research, and Innovation

Madrid, Spain

Understanding Students’ View on Entrepreneurship Education as a Differentiation Strategy: A Case Study of University Tun Abdul Razak

New Zealand Tourism & Hospitality Research Conference 2010

Auckland, New Zealand

Indigenous Cultural Tourism in Pahang: With Reference to the Upriver Tribe (Jakuns)

The Asian Conference on Education ACE 2010

Ramada Osaka, Japan

Investigating Adult-Babies Communication Patterns in a Day Care Centre in Malaysia

The Asian Conference on Education ACE 2010

Ramada Osaka, Japan

Exploratory Factor Analysis of Policy Leadership Behaviours Among Public School Administrators

The Asian Conference on Education ACE 2010

Ramada Osaka, Japan

Investigating Diversity in Baby Gestures in a Day Care Centre Malaysia

Athens, Greece

The Mediating Role of Perceived Value and Satisfaction in Predicting Loyalty Towards Child Care Centers

Athens, Greece

Does Making You Happy Make Me Happy? Examining Facets of Emotional Labour and Job Satisfaction in Front- line Workers

August

Asst. Prof. Dr. Siri Roland Xavier 12.

Bank Rakyat School of Business and Entrepreneurship

October Iszmi Ishak 13.

Faculty of Business Administration

November Chiew Boon Tian 14.

Faculty of Hospitality & Tourism Management Hanita Sarah Saad

15. Faculty of Business Administration Salbiah Abd Rahman 16.

Faculty of Hospitality & Tourism Management

December Nurul Nadiah Sahimi 17. Faculty of Education & Social Sciences Noryati Alias 18. Faculty of Education & Social Sciences

19.

Assoc. Prof. Dr. Putri Zabariah Megat A Rahman Faculty of Education & Social Sciences Nor Khalida Abu

20. Faculty of Business Administration

Assoc. Prof. Dr. Dewi Amat Sapuan 21.

Bank Rakyat School of Business and Entrepreneurship

4th Annual International City-Break Conference: Business and Society in a Global Economy 4th Annual International City-Break Conference: Business and Society in a Global Economy

41 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

Zulkifflee Mohamed

DIRECTORY OF EXPERTISE

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

42

Launched on 22nd July 2010, the Directory of Expertise (DOE) is an online searchable database of the expertise available here in the University. It contains a brief profile of the University’s academic members and their research projects and publications. The listing is further categorised in descending order by the rank of lecturer (professors, associate professors, and lecturers). The Directory enables members to identify and consult with experienced colleagues and to share knowledge across disciplines. The public, businesses, industries, research organisations, government departments and the media can easily search for our academic staff based on areas of research expertise through this directory.



C A S E

W R I T E R S C L U B

CASE WRITERS CLUB

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

44

UNIRAZAK’s Case Writers Club (CWC) is led by its President, Assoc. Prof. Datin Dr Raja Hanaliza (also Vice President of Finance and Services). In 2010 UNIRAZAK’s CWC grew from its 2009 membership of 19 members to 44 active members, making it the club with the highest number of members in the Case Writers Association of Malaysia (CWAM). The growth was propelled by the support from the top management who felt that, as a body of education, it was essential for UNIRAZAK to build a library of case studies to study and learn from, and for its academics to share their research and findings. All of the members are trained to write case studies in 2 different styles, including the Harvard method. This enables them to adapt their case studies according to the requirements at hand. On 5th May 2010, UNIRAZAK’s CWC launched their new logo, website, and the first volume of 21 cases. During this event CWC also had a special role-play in which various members of UNIRAZAK’s Case Writers Club dramatised one of their case studies for the audience. Adapted from a case study titled “Regal Crown Hotel: To Yield or Not To Yield” written by Prof. Dr. Nor Khomar, it was dramatised by Assoc Prof. Lynne Norazit, Director of UNIRAZAK’s Centre for Languages and General Studies, and her team to fully illustrate the case study and to deliver it to the audience in a more engaging, visual format. In the future, UNIRAZAK’s Case Writers Club will also participate in international conferences and also conduct more role-playing events.

U N I V E R S I T Y L I B R A R Y

UNIVERSITY LIBRARY

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

46

The University Library develops the library collection and delivers quality services to the users. The number of collections increased by 7.56% in 2010. The majority of the collections was on Social Sciences followed by Information Technology, Education and Hospitality. The use of online databases such as e-journals and e-books increased by 42.65% compared to 2009.

Administration Organisational Structure UNIRAZAK’s main library is situated at RAZAK Campus, Kuala Lumpur, with another branch library at PINTAR Campus, Petaling Jaya. The operations of the libraries at RAZAK and PINTAR Campus have the following five units: 1. Acquisitions 2. Cataloguing 3. Collection Management 4. Reference and Research 5. Systems and Database Development Staff The number of staff in 2010 was 18. All librarians are qualified librarians who possess academic qualifications in Library and Information Sciences, Information Studies and Information Management. Physical Collections The University Library houses 44,573 volumes of physical library collections that include books, periodicals, CDs, audiocassettes, videocassettes and diskettes. The number of collections increased by 7.56% compared to the year 2009.

PINTAR Campus

Title

Volume

Title

10

16

54

195

312

342

1,863

2,696

7

8

59

106

162

192

541

887

4

4

1,074

1,136

47

52

543

623

5,345

6,269

7,541

13,351

Political Sciences

304

338

119

157

Law

150

174

448

726

Education

203

212

1,590

2,269

Music

1

1

45

63

Fine Art

8

8

65

67

Language and Literature

294

379

2,871

3,873

Sciences

251

297

3,049

5,695

Medicine

22

23

348

411

Agriculture

7

7

20

23

Technology

206

253

2,292

3,311

Military Science

8

8

14

14

Naval Science

1

1

4

4

34

36

253

346

7,376

8,620

22,793

35,953

General Work Philosophy Auxiliary Sciences of History World History & Europe History of America Geography, Anthropology, Recreation Social Sciences

Bibliography, Library Science Total

Volume

In terms of subject coverage, 44.0% of collections were on Social Sciences followed by Sciences and Technology (21.4%). Language and Literature was 9.5%. In addition, 6% of the collection was on Education.

47 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

RAZAK Campus

Subject

E-library Collections

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

48

The University Library has subscribed to 13 online databases that contain e-journals, e-magazines, e-theses and e-books : 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

EBSCO– Academic Search Premier, Business Search Premier, ERIC (e-periodicals and e-journals) Emerald (e-journals) Proquest Digital Dissertations (Theses & Dissertations) Wilson Web Education Full Text IEEE Computer Society Digital Library ACM Digital Library (e-journals) Cambridge Journal Online Tourism, Hospitality and Leisure Collection (Cengage Learning) Ebrary (e-books) Science Direct Oxford English Dictionary (e-dictionary) LawNet (e-documents) E-media (e-newpapers)

Overall usage of online databases Online Databases

2010

2009

Ebsco Host

29,316

21,112

Emerald

33,674

9,785

8,394

6,948

ProQuest Digital Dissertation (PQDD) Wilson Web Education Full Text (WWE)

802

951

IEEE Computer Society Digital Library (IEEE)

6,927

1,609

ACM Digital Library

1,094

1,906

Cambridge Journal Online (CJO)

961

304

Tourism, Hospitality and Leisure Collection (THL)

1,597

663

E-brary

2,916

2,787

Science Direct (SD)

4,494

2,818

Oxford English Dictionary Online (OED)

1,340

2,066

-

2,513

LawNet

Online Database Usage 40000 35000 30000 25000 20000 15000 10000 5000 0 Ebsco

Emer.....

PQDD

WWE

IEEE

ACM

2009

CJO

THL

E-........

SD

2010

The overall usage of online databases increased by 42.65% in 2010

OED

LAW

Library Services The University Library provides lending, reference and research, and interlibrary loan services.

49 RAZAK Campus Library. The majority of the borrowers at PINTAR Campus Library were undergraduates and at RAZAK Campus Library, graduates. Facilities The University Library provides reading areas, discussion rooms, carrel desks, computers, OPAC terminals, photocopy facilities, and reading areas for periodicals and newspapers. After relocation, the PINTAR Campus library seating capacity has been increased from 157 seats to 187 seats with 12 discussion rooms, 60 workstations and 50 carrel desks. RAZAK Campus library has 216 seats, 3 discussion rooms and 11 computer workstations. UNIVERSITI TUN ABDUL RAZAK GALLERY The Universiti Tun Abdul Razak Gallery was officially opened on 9th October 2009 by the Prime Minister, YAB Dato’ Seri Mohd Najib Tun Abdul Razak during the launch of RAZAK Campus. The gallery displayed information and artifacts on the University’s history and the late Tun Abdul Razak, Malaysia’s 2nd Prime Minister. There were 298 registered guests who visited the Universiti Tun Abdul Razak Gallery in 2010, including visitors from Permodalan Usahawan Nasional Berhad (PUNB), Radio Televisyen Malaysia (RTM), Eurofine Sdn. Bhd., Malaysia External Trade Development Corporation (MATRADE), Iran Tehran Educational Organisation, Universiti Kebangsaan Malaysia (UKM), Pengurusan Aset Air, and Malaysia Airlines (MAS).

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

The circulation of library materials for 2010 was 20,312 transactions at the PINTAR Campus Library and 3,320 transactions at the

Other Activities

50

Book Fair

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

The University Library organised a trip from 31st January until 6th February 2010 to the 19th New Delhi World Book Fair 2010 (world’s 3rd largest book fair) that was held at Pragati Maidan, New Delhi, India. The main objective of the trip was to select and purchase a variety of books from the publishers who exhibited their books during the book fair. Book Exhibitions The University Library exhibited books on YAB Tun Abdul Razak during the 5th Tun Abdul Razak Lecture Series (TARLS) which was held on 10th December 2010. Library Instruction Programme This programme was held to provide awareness to our new student intakes on basic and general knowledge of the University Library facilities and services. Info Clinic Programme This was a follow up programme held after the library instruction programme. Emphasis was given on conducting library research and electronic literature searching.

E

D

E X U C

E A

C U T I T I O N

V

E

EXECUTIVE EDUCATION UNIRAZAK’s Centre for Executive Education’s (CEE) mission is to become the centre of excellence for human capital development through

52

executive development programmes and services.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

CEE provides the necessary knowledge and technical skills for emerging entrepreneurs and management personnel to pursue a successful managerial career not only in well-established corporations but also Small & Medium Enterprises (SMEs). CEE strives to improve the overall quality of executives’ management performance by focusing on three core areas of today’s competitive environment: Innovation, Leadership and Entrepreneurship. CEE programmes have benefited tremendously from UNIRAZAK’s international collaborations with world renowned international partners such as Babson College, Boston, USA in the area of Entrepreneurship, University of Melbourne on Innovation, and Hochschule Bremen University of Applied Sciences, Germany on Global MBA Programme specialising in International Entrepreneurship. The programme content gives greater emphasis on practical orientations of the current business world consistent with the industry norms and practices. The stress is upon integrated learning process linkage theories with industrial practical approaches, with the main objective being to enhance participants’ critical thinking capability and problem solving skills and therefore achieve integrative learning advantages. CEE’s areas of specialisation are as follows: • Managerial/Executive/Entrepreneurial Programmes • Driving Service Quality & Operational Excellence • Lifestyle Learning • Global Master Degree Programmes

C

O

L

L

A

B A

O

R

A

F

F

I

T L

I I

O A

N T

I

S

&

O

N

S

COLLABORATIONS AND AFFILIATIONS UNIRAZAK’s collaborations and affiliations include general collaborations on long-term and short-term academic staff programmes, joint researches, student exchange programmes, academic colloquiums, etc.

54 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

The table below is a listing of UNIRAZAK’s partnerships:

No

MOU / MOA

International Partner

Collaboration period

1

MOU

Babson College

Aug 2007 - until terminated

2

Programme for Entrepreneurship Agreement

Babson College

Dec 2008 - until terminated

3

MOA

Toulouse Business School

1st Jan 2008 – 1st Jan 2013

4

MOU

Great Lakes Institute of Management India

9th Jan 2008 – 9th Jan 2019

5

MOU

University of Westminster, UK

Mar 2008 - 23rd Apr 2011

6

MOU

Macquarie University, Australia

23rd Apr 2008 - until terminated

7

Accredited Traning Partner (ATP)

EC-Council

30th Apr 2008 - until terminated

8

Articulation Agreement

University of South Australia, Adelaide Australia (UNISA)

10th Jun 2008 – 10th Jun 2013

9

MOU

Hochschule Bremen University of Applied Sciences, Germany

4th Jul 2008 - until terminated

10

MOU

La Rochelle Tourism Business School, France

Jul 2008 - Jul 2013

11

MOU

Hebei Normal University, Shijiazhuang, China

24th Jul 2008

12

MOU

Office of Chinese Language Council International, Hanban, Beijing, China

26th Jul 2008

13

MOU

Northern Institute of Business Management (NIBM)

26th Jul 2008

14

MOU

Euromed Marseille, France

8th Sep 2008 – 8th Sep 2013

15

Articulation Agreement

Queensland University of Technology (QUT), Brisbane, Australia

-

16

MOU

Griffith University, Australia

16th Oct 2008 - until terminated

17

N/A

University of Waikato, New Zealand

-

18

Partnering Principle (PP)

Stanford Research Institute International, California USA

23rd Mar 2009 – 23rd Mar 2014

19

Memorandum of Agreement & Collaboration

International Business School Alliance (IBSA)

15th Apr 2009

20

Academic Co-operation Agreement

The Indian Institute of Management (IIM), Indore, India

Apr 2009 - Apr 2014

21

Memorandum of Understanding

The Chartered Insurance Institute (CII)

25th May 2009 - until terminated

22

Memorandum of Understanding

Swinburne University of Technology, Australia

Jun 2009

23

MOU

Australian Graduate School of Entrepreneurship (AGSE)

Jun 2009 - until terminated

24

MOU

Binus University, Indonesia

Jun 2009 - Jun 2011

25

MOA

University of Valencia

Apr 2010 - Apr 2014

26

MOU

Cairo University Centre for Open Education

July 2010 - until terminated

27

MOU

Egyptian Ministry of Investment

27th Oct 2010 - until terminated

28

MOU

Universitas Yapis Papua

9th Dec 2010 - 8th Dec 2013

MoU Signing Ceremony between UNIRAZAK & Cairo University

MoU Signing Ceremony between UNIRAZAK & Chartered Tax Institute of Malaysia

MoU Signing Ceremony between UNIRAZAK & Ministry of Human Resources (MOHR)

MoU Signing Ceremony between UNIRAZAK & Perbadanan Usahawan Nasional Berhad (PUNB)

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

55

International Memberships

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

56

In 2010, UNIRAZAK was affiliated with the following associations and professional bodies:

No.

Abbreviation

Full Name

1

AUAP

2

AACSB

The Association to Advance Collegiate of Business

3

CASE

Council for Advancement and Support of Education

4

IMM

Institute of Marketing Malaysia

5

ASAIHL

The Association of Southeast Asian Institutions of Higher Learning

6

EFMD

European Foundation for Management Development

7

MAPCU

8

AAOU

9

EUM

EU-Malaysia Chamber of Commerce and Industry

10

MFA

Malaysian Franchise Association

The Association of Universities of Asia and the Pacific

Persatuan Kolej-kolej dan Universiti-universiti Swasta Malaysia Asian Association of Open Universities

Q

U

A

L A

I S

T Y S U R

A

N

C

E

QUALITY ASSURANCE Rating System for Higher Education Institutions in Malaysia

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

58

Background In 2009, the Ministry of Higher Education (MOHE) through the Malaysian Qualifications Agency (MQA) introduced a rating system for Malaysian higher education institutions, known as SETARA’09. It measures the quality of teaching and learning at the undergraduate level in universities and university colleges in Malaysia. In assessing the quality of teaching and learning, the SETARA’09 rating instrument covers three generic dimensions of input, process and output. The input dimension addresses talent, resources and governance. The process dimension focuses on curriculum matters. The output dimension takes on the quality of graduates. Data for a total of 25 criteria captured through 82 indicators were sourced for the final analysis from the participating institutions as well as the Academic Performance Audit (APA), the Generic Student Attributes (GSA) test score, the Tracer Study, and the Employer Survey. Benchmark figures were established for the indicators. The resulting rating system classifies its rating into a six-tier category ranging from Tier 1 identified as Weak to Tier 6 identified as Outstanding. UNIRAZAK participated in the SETARA’09 rating exercise. The Results In July 2010, the SETARA’09 results were announced by MOHE. UNIRAZAK was rated as Tier 4 - Very Good institution alongside with 11 public higher education institutions and 13 private higher education institutions. INSTITUTIONAL AUDIT – ACADEMIC PERFORMANCE AUDIT (APA) Background In 2009, UNIRAZAK was subjected to an Institutional Audit conducted by the Malaysian Qualification Agency (MQA). The Institutional Audit, known as Academic Performance Audit (APA), is an evaluation of an institution to determine whether it is achieving its mission and goals, identify strengths and areas of concern and enhance quality, as provided under one of the provisions of MQA Act 2007. The evaluation was carried out based on MQA’s Code of Practice for Institutional Audit (COPIA) 2009 which covers criteria and quality assurance standards set for the following nine areas: • • • • • • • • •

Area1 – Vision, Mission, Educational Goals and Learning Outcomes Area 2 – Curriculum Design and Delivery Area 3 – Assessment of Students Area 4 – Student Selection and Support Services Area 5 – Academic Staff Area 6 – Educational Resources Area 7 – Programme Monitoring and Review Area 8 – Leadership, Governance and Administration Area 9 – Continual Quality Improvement

The COPIA’s criteria and quality assurance standards are intended to help develop, enhance, and strengthen institutional effectiveness. The APA visit at UNIRAZAK involved the University’s management, personnel (academic and non-academic) and students.

59 Panel of Auditors’ affirmations, commendations, and recommendations which serve as feedback and improvement opportunity for the audited institutions. The Results The initial results of APA for UNIRAZAK were released by MQA in September 2010. They contained 1 commendation, 6 affirmations and 11 recommendations and UNIRAZAK was given the opportunity to respond and rectify matters raised in the report. Feedback to the report was submitted to MQA on 15th November 2010. MQA was due to consider the feedback and reproduce the final report sometime in early 2011. MALAYSIAN SOFT SKILLS SCALE (My3S)

Background The Ministry of Higher Education (MOHE), in view of its importance, has introduced Soft Skills that should be nurtured to students in higher education institutions. The Soft Skills are generic skills across a variety of learning domains including aspects of personality and teamwork. MOHE has identified seven key elements of the Soft Skills i.e. communication skills, critical thinking and problem solving skills, teamwork skills, lifelong learning and information management, entrepreneurial skills, moral and professional ethics, and leadership skills. My3S, or Malaysian Soft Skills Scale, is an instrument developed and used by MOHE to gauge Soft Skills attributes acquired by students and it contains 180 elements which measure the Soft Skills. On 9th March 2010, final year bachelor programme students of UNIRAZAK participated in the My3s assessment. The Results Overall, for all of the measured Soft Skills, UNIRAZAK students met the benchmark standards. Nationally, UNIRAZAK students’ scores are above the national average. The performance of UNIRAZAK students is reflected in the charts.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

The APA report is not intended to penalise or reward institutions accordingly i.e. institutions do not ‘pass’ or ‘fail’ the APA. It contains the

182

120

65.93

Attendance

Sample

Percentage Analysis

8.77

Interview Score

8.21 7.71

7.79

National

KOMBM

8.25

CS

UNIRAZAK

0.00

1.00

2.00

3.00

4.00

5.00

6.00

CS= COMMUNICATION SKILLS CTPS = CRITICAL THINKING AND PROBLEM SOLVING SKILLS TS = TEAMWORK SKILLS EM = MORAL AND PROFESSIONAL ETHICS LS = LEADERSHIP SKILLS LL = LIFELONG LEARNING AND INFORMATION MANAGEMENT KK = ENTREPRENEURSHIP SKILLS KOMBM = BAHASA MALAYSIA COMMUNICATION KOMBI = ENGLISH COMMUNICATION KI = OVERALL SOFT SKILLS

8.82

OMR Score

COMPARISON BETWEEN OMR SCORE-INTERVIEW

420

Final Year Student

SAMPLING

7.00

8.00

9.00

10.00

7.04

7.82

KOMBI

6.83

7.15

CTPS

7.23

7.77

TS

7.22

7.67

EM

7.57

7.98

LS

7.46

7.65

LL

Ministry of Higher Education Malaysia Final Result My3S 2010 UNIVERSITI TUN ABDUL RAZAK

6.27

6.45

KK

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

7.23

7.74

KI

60

CS= COMMUNICATION SKILLS CTPS = CRITICAL THINKING AND PROBLEM SOLVING SKILLS TS = TEAMWORK SKILLS EM = MORAL AND PROFESSIONAL ETHICS LS = LEADERSHIP SKILLS LL = LIFELONG LEARNING AND INFORMATION MANAGEMENT KK = ENTREPRENEURSHIP SKILLS KOMBM = BAHASA MALAYSIA COMMUNICATION KOMBI = ENGLISH COMMUNICATION KI = OVERALL SOFT SKILLS

93.33

95.00

Meet Standard Percentage

KOMBM

6.67

CS

5.00

0.00

1.00

2.00

3.00

Below Standard Percentage

Overall performance is good; however, improvement is needed for element of KK.

COMMENTS

4.00

5.00

6.00

7.00

8.00

9.00

10.00

85.00

15.00

KOMBI

74.17

25.83

CTPS

89.17

10.83

TS

87.50

12.50

EM

86.67

13.33

LL

50.00

50.00

KK

83.61

16.39

KI

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

91.67

8.33

LS

Ministry of Higher Education Malaysia Final Result My3S 2010 UNIVERSITI TUN ABDUL RAZAK

61

MQA Quality Assessment for Programme Accreditation

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

62

Background MQA Accreditation is a formal recognition that a certificate, diploma or degree programme has attained the quality standards and criteria set by MQA and is in compliance with the Malaysian Qualifications Framework (MQF) and Code of Practice for Programme Accreditation (COPPA). The accreditation is a status or achievement as a result of quality assessment by MQA. It is a commitment by MQA to all stakeholders in higher education i.e. students, parents, and employers that the programmes accredited by MQA are quality-assured. In year 2010, MQA quality assessments for accreditation (renewal and new) were successfully conducted for the following programmes at UNIRAZAK:

No.

Name

1

Bachelor of Software Engineering (Hons)

2

Accreditation Status

Campus

Date Of Assessment

Date Accreditation Status Granted

New

PINTAR

24th & 25th February 2010

19th April 2010

Ph.D. (Management) by Research

Renewal

RAZAK

20th & 21st May 2010

21st July 2010

3

Master of Management

New

RAZAK

17th & 18th June 2010

7th September 2010

4

Diploma in Information Technology

Renewal

PINTAR

7th & 8th July 2010

12th October 2010

5

Master of Business Administration (Conventional)

Renewal

RAZAK

5th & 6th August 2010

5th October 2010

6

Diploma in Early Childhood Education

New

PINTAR

22nd & 23rd September 2010

Expected in early 2011

7

Diploma in Management

Renewal

PINTAR

28th & 29th September 2010

Expected in early 2011

QUALITY MANAGEMENT SYSTEM a. ISO 9001:2008 Certification

Background UNIRAZAK has established, documented, implemented, and maintained a Quality Management System based on the international ISO 9001:2008 standard, which applies to University products, activities, and processes, and continual improvement initiatives. An ISO 9001:2008 Surveillance Audit was successfully conducted from 4th until 8th October 2010 by external auditors from SIRIM QAS International Sdn. Bhd. for both RAZAK and PINTAR Campus. For 2010, the scope of audit was revised as follows: i. RAZAK Campus: 1. Provision of teaching and learning services at undergraduate and post-graduate levels. 2. Provision of short courses and trainings. ii. PINTAR Campus: 1. Provision of teaching and learning services at undergraduate and post-graduate levels.

The Results

However, the ISO 9001:2008 Certificates for both campuses were issued out by SIRIM QAS International Sdn. Bhd. sometime in early 2011. b.Internal Quality Audit 2010 UNIRAZAK successfully conducted its 14th internal quality audit from 22nd April until 11th June 2010 to determine whether the quality management system: • Is effectively implemented and maintained; and • Conforms to the planned arrangements and requirements of ISO 9001:2008, and the Quality Management System requirements established by the University. The audit exercise covered both RAZAK Campus (1st time) and PINTAR Campus (14th time). The audit exercise was conducted based on well defined audit criteria, scope, frequency, and methods, with consideration for the status and importance of the business processes and areas to be audited, and the results of previous audits. In the end, necessary preventive and corrective actions were undertaken by the responsible parties without undue delay to eliminate detected nonconformities and their causes. Follow-up activities including the verification of actions taken and the reporting of verification results were carried out as prescribed under internal quality audit procedure. c. Appointment of New Internal Quality Auditors In 2010, a total of 19 new Internal Quality Auditors were appointed for the 2010-2012 term. The appointment was in line with the extension of ISO 9001:2008 certification’s scope to cover RAZAK Campus, and to strengthen the internal quality audit exercise. The new auditors underwent training on Introduction to ISO 9001:2008 Standards and Auditing Technique on 16th – 18th April 2010.

63 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

The external auditor was satisfied with the Quality Management System implementation at the University and agreed for the ISO 9001:2008 certification to be effective and valid for both campuses until 7th August 2012.

OTHER QUALITY ASSURANCE INITIATIVES

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

64

a. Training on Code of Practice for Institutional Audit (COPIA) In 2010, a number of trainings on COPIA were held involving internal quality auditors and academics. Trainings for Internal Quality Auditors were conducted on 20th November 2010 and 13th December 2010 respectively. Training for Deputy Deans and all Heads of Department was conducted on 8th December 2010. The objective of these trainings was to expose participants to how COPIA standards were rated and calculated using the indicators used by APA Panel Auditors. The facilitator for the trainings was Prof. Dr Nor Khomar Ishak, Director of Bureau for Excellence in Research and Teaching.

H

U

M A N C A P I

T

A

L

HUMAN CAPITAL

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

66

UNIRAZAK continues to enhance its human capital development by the successful recruitment of talent as well as maintaining an effective retention strategy. As of December 2010 UNIRAZAK has 171 academic staff out of which 37 are qualified with a PhD degree (22%), 103 with a Masters degree (60%) while the remaining 18% are teachers and instructors for English language and kitchen supervisors. In our effort to continuously strive to provide knowledgeable educators and researchers, UNIRAZAK has sponsored scholarships for academic staff to pursue their doctoral degree in collaboration with Toulouse Business School, France. UNIRAZAK believes that in today’s staff retention programme, training and development opportunities and intellectual challenges represent a wide array of motivators for staff retention strategy. This reflects a growing understanding that the compensation and benefit scheme is just a part of what binds employees to organisations. The right package of rewards is an essential aspect of a well defined talent retention strategy. In 2010, 85% of staff had attended soft skills training that comprised of Coaching for High Performance, Managing Staff Discipline, and Decision Making Skills for Managers. Executives have been exposed to communication skills that comprised frontline service, report writing, effective filing and documentation. The support staff have been given the same training opportunities but at a more suitable pace. In the area of performance management, UNIRAZAK introduced its Staff Career Progression Programme that will ensure staff plan for their career advancement. Members of staff are given the opportunity to assess themselves to a higher grade by comparing their attributes to stipulated criteria in that particular grade. This programme motivated achievers to link their individual performance to the organisational strategy to ensure that the University’s standards of excellence are maintained. In summary, UNIRAZAK continues to emphasise human capital development through policies and programmes aimed at enhancing the competency and credibility of UNIRAZAK.

Distribution of Staff by Category Category of Staff

Number

%

Academics

171

42.1

Managers

32

7.9

Executives

90

22.2

Support

113

27.8

TOTAL

406

100.0

Distribution of Staff by Gender Category of Staff

Male

Female

Academics

74

97

Managers

16

16

Executives

43

47

Support

60

53

TOTAL

193

213

Distribution of Staff by Ethnicity Position

Malay

Others

Expat

Academics

144

21

6

Managers

29

2

1

Executives

82

8

-

Support

108

5

-

363

36

7

89.41%

8.87%

1.72%

Total

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

67

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

68 Distribution of Academic Staff by Highest Qualification RAZAK Campus

PINTAR Campus

Ph. D.

20

17

37

Masters

11

85

96

Bachelor

2

26

28

Diploma/Certificate

0

7

7

TOTAL

33

135

168

Highest Qualification

Total

Distribution of Academic Staff by Position Position

RAZAK Campus

PINTAR Campus

Total

Professor

7

4

11

Associate Professor

10

13

23

Assistant Professor

3

3

6

Senior Lecturer

5

31

36

Lecturer / Principal Instructor

4

55

59

Assistant Lecturer

4

8

12

English Language Teacher

0

10

10

Senior Instructor

0

6

6

Instructor/Assistant Instructor/ Tutor

0

5

5

TOTAL

33

135

168

S

T

U D A F

E F

N T A I R

S

STUDENT AFFAIRS Student Activities

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

70

UNIRAZAK aspires to nurture and develop its entire student body with a variety of comprehensive programmes and activities. Its objective is to ensure that its students achieve their peak potential, contribute to the community, develop personal skills, and enjoy a prosperous and vibrant career upon graduation. The lists of programmes and activities undertaken by the students are as follows:

Community Work No

Programme

1.

Programme at Light House Children Welfare Home Association

2.

Operasi Khidmat Mahasiswa (OPKIM) 1Malaysia

3.

Program Kepimpinan Pelajar SMK Lembah Subang

4.

Programme at Pusat Jagaan Kanak-kanak Shelter 1, Jalan Gasing

5.

Programme at Special Care Centre Anbe Sivam

6.

Khidmat Masyarakat

7.

Program Kepimpinan Pelajar SMK Lembah Subang (Siri II)

8.

Let’s Go To Mongkos

9.

1Hari 1Hati 1Komuniti

10.

A Day with Brothers and Sisters

11.

1SBT 1HATI

12.

Program Pemuliharaan Penyu

13.

Bakti Siswa

Date

Venue

Organiser

Light House Childeren Welfare Home Association, KL

Pembimbing Rakan Sebaya (PRS)

Kg, Lubuk Sipat, Pontian, Johor

Borneo Student Society (BSS)

SMK Lembah Subang

Borneo Student Society (BSS)

27th March 2010

Pusat Jagaan Kanak-kanak Shelter 1

Pembimbing Rakan Sebaya (PRS)

28th March 2010

Special Care Center Anbe Sivam, Klang

Pembimbing Rakan Sebaya (PRS)

Gopeng, Perak

Regional Centre (TAJ International College)

10th April 2010

SMK Lembah Subang

Borneo Student Society (BSS)

17th April 2010

Kampung Mongkos, Serian, Sarawak

Regional Centre (SIDMA Kuching)

8th May 2010

Kompleks Anak Yatim Fatimah Az Zahrah & Rumah Warga Emas Seri Kenangan

Regional Centre (Yayasan Melaka International College)

8th May 2010

SJK(T) Sea Port, Petaling Jaya

Persatuan Mahasiswa India (PMI)

17th – 18th May 2010

Dewan Sekolah Tunas Bakti, Kuching

Regional Centre (SIDMA Kuching)

22nd – 29th May 2010

Chagar Hutang Beach, Pulau Redang, Terengganu

Persatuan Anak-anak Felda (PEMAAF)

SMK Seri Maharaja Lela Kg Gajah, Perak

Regional Centre (TAJ International College)

23rd June 2010

Kelana Jaya

Pembimbing Rakan Sebaya (PRS)

30th June 2010

Taman Megah, Petaling Jaya

Pembimbing Rakan Sebaya (PRS)

1st – 3rd July 2010

SK Bandar Tawau

Regional Centre (SIDMA Sabah)

28th January 2010

18th – 21st February 2010 16th – 18th March 2010

9th – 11th April 2010

4th – 6th June 2010

14.

Programme at Lovely Nursing Centre

15.

Programme at Rumah Kanak-kanak Cacat

16.

UNIRAZAK SIDMA Sabah Annual CSR Aid

17.

Programme at Tadika Sri Cahaya

9th July 2010

SS4D, Kelana Jaya

Pembimbing Rakan Sebaya (PRS)

18.

Career Talk at SMK Taman Medan

16th July 2010

SMK Taman Medan, Petaling Jaya

STADD

19.

Program Jatidiri Tingkatan 6 SMKDHMT

24th – 26th September 2010

SMKDHMT

Borneo Student Society (BSS)

20.

Kem Anak Soleh

24th – 26th September 2010

SAR Lubok Weston, Beaufort Sabah

Regional Centre (SIDMA Sabah)

21.

Kutipan Dana Mangsa Banjir di Pakistan

12th October 2010

PINTAR Campus

Persatuan Mahasiswa Islam (PERMAI)

22.

One Special Day at TADIKA Alam Ceria

2nd November 2010

Sunway, Petaling Jaya

Pembimbing Rakan Sebaya (PRS)

23.

Fun Learning Programme with Anak-anak Yatim Darul Izzah

9th November 2010

Pertubuhan Anak Yatim Darul Izzah, Bangi

Pembimbing Rakan Sebaya (PRS)

24.

Program Anak Angkat

SJK(T) Ladang Bukit Asahan, Melaka

Persatuan Mahasiswa India (PMI)

13th – 19th December 2010

Cultural and Heritage Programmes Programme

1.

Duta Budaya Classes, Tarian Melayu, Gamelan, Choir, Theater

2.

Bual Zapin

3.

Theatre Showcase

Date January – April 2010

Venue

Organiser

PINTAR Campus

Duta Budaya UNIRAZAK

ASWARA, KL

Duta Budaya UNIRAZAK

14th March 2010

PINTAR Campus

Duta Budaya UNIRAZAK Regional Centre (SIDMA Kuching)

5th March 2010

4.

Mengenali Asal Usul Budaya Negeri Ku

17th March 2010

Kampung Budaya Sarawak

5.

International Student Day

31st March 2010

PINTAR Campus

Student Representative Council (SRC)

6.

Festival Seni Tarian 2010

4th April 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

7.

Festival Tari Piala Tun Dr Siti Hasmah

13th April 2010

Grand Hall, MMU, Cyberjaya

MMU

8.

UMAC Acoustic Night 2010

17th April 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

9.

FESTARI Remaja 2010 Piala Datuk Bandar Petaling Jaya

9th May 2010

Auditorium Dewan Sivik, Petaling Jaya

MBPJ

10.

UNIRAZAK IDOL 2010

12th May 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

11.

Duta Budaya Classes, Tarian Melayu, Gamelan, Choir, Theater

May – July 2010

PINTAR Campus

Duta Budaya UNIRAZAK

12.

Kalvi Poojai 2010

4th June 2010

Sri Sakti Eshwari Temple, Sg Way

Persatuan Mahasiswa India (PMI)

13.

Seminar in Eksplorasi Mak Yong

9th June 2010

Pacific Ballroom, KL

JKKN Regional Centre (SIDMA Kuching)

14.

Malam Gawai UNIRAZAK 2010

19th June 2010

Harbour View Ballroom, Kuching

15.

Battle of the Bands

19th June 2010

Community Hall, Kota Kinabalu

Regional Centre (SIDMA Sabah)

16.

AKSARA Budaya 2010

24th June 2010

D’Kelana, Hall, Petaling Jaya

Duta Budaya UNIRAZAK

17.

Kalvi Pooja II

Sri Maha Kaliaman Alayam Temple

Persatuan Mahasiswa India (PMI)

18.

Buka Puasa

Sentral Hall

Regional Centre (Sentral Penang)

19.

Duta Budaya Classes, Tarian Melayu Gamelan, Choir, Theater

PINTAR Campus

Duta Budaya UNIRAZAK

20.

Hari Raya Open House

Sentral Hall

Regional Centre (Sentral Penang)

21.

Kalai Eravu @ Deepavali’s Nite

25th September 2010

PINTAR Campus

Persatuan Mahasiswa India (PMI)

22.

Moon Cake Festival

25th September 2010

Sentral Hall

Regional Centre (Sentral Penang) Regional Centre (UNIRAZAK Kota Bahru)

4th July 2010 25th August 2010 August – November 2010 7th September 2010

23.

Majlis Sambutan Hari Raya Aidilfitri

27th September 2010

Regional Centre (UNIRAZAK Kota Bahru)

24.

Majlis Rumah Terbuka KEMSIS Aidilfitri 2010

28th September 2010

PINTAR Campus

Kelab Media Siswa (KEMSIS)

25.

Come Along in Mid Autumn 2010

29th September 2010

PINTAR Campus

UNIRAZAK Chinese Student Association (UCSA)

26.

Sambutan Aidilfitri

29th September 2010

Hall 1, UNIRAZAK Alor Setar

Regional Centre (UNIRAZAK Alor Setar)

27.

PROM Nite

1st October 2010

E & O Hotel, Penang

Regional Centre (Sentral Penang)

28.

Kolam Competition

2nd October 2010

PINTAR Campus

Persatuan Mahasiswa India (PMI) Regional Centre (UNIRAZAK Johor Bahru)

29.

Hari Raya Celebration

13th October 2010

Regional Centre (UNIRAZAK Johor Bahru)

30.

Jamuan Aidilfitri 1Malaysia

15th October 2010

Regional Centre (Yayasan Melaka International College)

Regional Centre (Yayasan Melaka International College)

31.

UNIRAZAK Convocation Ceremony

30th October 2010

PICC, Putrajaya

UNIRAZAK Regional Centre (UNIRAZAK Alor Setar)

32.

Deepavali Celebration

10th November 2010

Hall 1, UNIRAZAK Alor Setar

33.

Deepavali Open House

15th November 2010

Sentral Hall

Regional Centre (Sentral Penang)

34.

Festival Tari Institusi Pengajian Tinggi Borneo

UiTM Kota Kinabalu

Regional Centre (SIDMA Kuching)

27th – 29th December 2010

71 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

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Sports and Recreation No

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

72

Programme

Date

Venue

Organiser

6th – 7th January 2010

Stadium Futsal Taman Perindustrian Subang

Harian Metro

EPL Kosmo Futsal Fever

25th January 2010

Sports Planet Subang

Kosmo

3.

ATV with URAC

18th February 2010

Kemensah Chalet & Waterfall, Ulu Kelang

UNIRAZAK Recreation and Adventure Club (URAC)

4.

Uni-League Football Tournament

UMS

Regional Centre (SIDMA Sabah)

5.

Sukan UNIRAZAK (SUNITAR)

3rd March 2010

Stadium Jubli MBKS

Regional Centre (SIDMA Kuching)

6.

Bowling Inter Faculty Tournament

7th March 2010

One Utama

STADD

7.

Street Soccer 3X3

14th March 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

8.

ICA Football Tournament

28th March 2010

Regional Centre (TAJ International College

Regional Centre (TAJ International College)

9.

Counter Strike Tournament

10th April 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

1.

Karnival Futsal Metro

2.

February – April 2010

10.

Lundu Siar Beach Trip

Siar Beach, Lundu

Regional Centre (SIDMA Kuching)

11.

ECE Bowling Tournament 2010

21st April 2010

U-Bowl, One Utama

Early Childhood Education Club (ECE)

12.

Bowling Antara Asrama Pelajar

9th May 2010

Ipoh Parade

Regional Centre (TAJ International College)

13.

XPDC Gunung Ledang

10th – 11th May 2010

Taman Hutan Lagenda

UNIRAZAK Recreation and Adventure Club (URAC)

14.

Mendaki Gunung Tahan

13th – 20th May 2010

Taman Negara Pahang

UNIRAZAK Recreation and Adventure Club (URAC)

15.

Futsal Hari Belia Negara

14th – 16th May 2010

16.

Karnival Bolasepak IPTS

7th – 11th June 2010

17.

Wilderness Adventure

18.

Cabaran Catur Bistari

19.

International Student Sport Carnival

20.

Mountain Bike with URAC

21.

Eco-Culture Tourism

22.

MERDEKA Run 2010

23.

10th – 11th April 2010

Putrajaya

KBS

UKM

MOHE and MASISWA

Taman Negara Kubah

Regional Centre (SIDMA Kuching)

Sunway Pyramid

STADD

UTP

MOHE

Taman Pertanian Bukit Cherakah, Shah Alam

UNIRAZAK Recreation and Adventure Club (URAC)

Kudat, Sabah

Regional Centre (SIDMA Sabah)

15th October 2010

Youth Park, Penang

Regional Centre (Sentral Penang)

Badminton Tournament

31st October 2010

Kompleks Serbaguna Perumahan Polis

Student Representative Council (SRC)

24.

Football Inter Faculties

20th – 21st November 2010

Astaka Complex, PJ

STADD and FHTM

25.

Kejohanan Futsal KPT

27th – 29th November 2010

UNIMAS

Regional Centre (SIDMA Kuching)

26.

Bolasepak Piala Persatuan Bahasa Tamil

16th – 20th December 2010

UM

PBT UM

27th – 29th December 2010

Outward Bound School, Kinarut Sabah

Regional Centre (SIDMA Sabah)

27.

Recreation Club Camp

26th – 27th June 2010 27th June 2010 9th – 11th July 2010 10th July 2010 9th – 10th October 2010

Invited Tournaments/Programmes Programme

Date

Venue

Organiser

1.

Pertandingan Debat Integriti Antara IPT

12th – 16th March 2010

UMS

MOHE

2.

Pertandingan Debat Alam Sekitar Antara IPT

30th March 2010

UMT

JAS

3.

Pertandingan Perniagaan Malaysia Antara IPT

30th August 2010

UniKL

MOHE / UniKL

4.

Pertandingan Debat Sempena Bulan Bahasa Kebangsaan 2010 - Peringkat Pantai Timur

1st – 2nd October 2010

USM Kubang Kerian

Regional Centre (UNIRAZAK Kota Bharu)

5.

Pertandingan Debat Perpaduan dan Integrasi Nasional

16th – 20th October 2010

UMP

MOHE

Date

Venue

Organiser

Student Development Programmes No

Programme

26th – 28th February 2010

Projek Berkembar UNIRAZAK - UKM

2.

KEMSIS Day

1st March 2010

PINTAR Campus

Kelab Media Siswa (KEMSIS)

3.

Expressive Art Therapy

5th March 2010

PINTAR Campus

STADD

4.

Academic Peak Performance Workshop

6th March 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

5.

Young Leadership Programme

6th March 2010

UNIMAS

Regional Centre (SIDMA Kuching)

6.

Kem PERMAI 2010

6th March 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

7.

SIFE Entrepreneurship Camp

5th – 7th March 2010

Sri Raudhah Camp, Gombak

Students In Free Enterprise (SIFE)

8.

Program Kepimpinan dan Rehlah Cendikiawan SIDMA 2010

12th – 14th March 2010

Bako National Park, Kuching Sarawak

Regional Centre (SIDMA Kuching)

9.

Hari Bersama PEMADU

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

13th – 14th March 2010

Sanctuary Resort,PD

STADD

20th – 21st March 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

13th March 2010

UKM

Regional Centre (TAJ International College)

1.

10.

Training for Young Trainers

11.

High Performance and Leadership Workshop

12.

Sambutan Maulidur Rasul

26th March 2010

PINTAR Campus

PERMAI

13.

Majlis Penyerahan Watikah MPM 2010

26th March 2010

PINTAR Campus

STADD

14.

Team Building Camp (Season II)

26th – 28th March 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

15.

Business Enhancement Talk

3rd April 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

16.

Forum Maulidur Rasul

3rd April 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

17.

Gathering for Accounting Students

14th April 2010

PINTAR Campus

UNIRAZAK Accounting Club

18.

Kempen Etika Berpakaian Pelajar

15th April 2010

Regional Centre (SIDMA Sabah)

Regional Centre (SIDMA Sabah)

19.

Team Building and Leadership Course

16th April 2010

Dynasty Park Hotel

Regional Centre (SIDMA Sabah)

20.

Leadership Camp for Young Counselors

16th – 17th April 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

21.

Kem Kaunseling

16th – 18th April 2010

Impian Country Resort, Hulu Langat

UNIRAZAK Counseling Club (UCC)

22.

Solat Hajat dan Qiamulail

17th – 18th April 2010

Masjid Tengku Kelana, Kelana Jaya

Persatuan Mahasiswa Islam (PERMAI)

23.

4th Tourism Conference

19th April 2010

RAZAK Campus

UNIRAZAK IT Association (UITA)

24.

ECE Open Day

21st April 2010

PINTAR Campus

ECE Club

25.

Ceramah, Bacaan Yasin dan Solat Hajat

22nd April 2010

Regional Centre

(TAJ International College)

73 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

No

26.

Presentation and Writing Report Skills Workshop

27.

Induction Programme for Facilitators

28.

Kaedah Pengendalian Kelab

29.

Sehari Bersama MPM UNIRAZAK Kuching

30.

Sehari Bersama Hijau

31.

Organisational Development Workshop

32.

Program Nur Iman

33.

Elevator Pitch

34.

Club and Society Day

35.

Introduction to Photography

36.

Induction Programme for Facilitators

37.

Ihya’ Ramadhan

38.

Mencari Sinar Lailatul Qadar

39.

Santai Rehlah Bersama PERMAI

40.

Adobe Lightroom Workshop

41.

FESS Week

42.

Regional Centre (Yayasan Melaka International College)

Regional Centre (Yayasan Melaka International College)

19th – 20th May 2010

Sri Raudah Camp, Gombak

STADD

27th – 29th May 2010

Agro Technology Park, Cameron Highland

PEMAAF

4th June 2010

Regional Centre (SIDMA Kuching)

Regional Centre (SIDMA Kuching)

5th June 2010

Sungai Congkak, Hulu Langat

Persatuan Anak-anak FELDA (PEMAAF)

26th June 2010

RAZAK Campus

STADD

8th May 2010

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

74

30th June 2010

PINTAR Campus

PERMAI

2nd – 7th July 2010

PINTAR Campus

Students In Free Enterprise (SIFE)

7th July 2010

PINTAR Campus

Student Representative Council (SRC)

10th July 2010

PINTAR Campus

SHUTTER Club

4th – 5th August 2010

El Azzhar Camp, Morib

STADD

27th August 2010

Regional Centre (SIDMA Sabah)

Regional Centre (SIDMA Sabah)

2nd – 3rd September 2010

Masjid As Syarif, Meru

PERMAI

25th September 2010

Sungai Tekala, Hulu Langat

PERMAI

16th October 2010

PINTAR Campus

SHUTTER Club

18th – 21st October 2010

PINTAR Campus

Student Representative Council (SRC) and Educators Club

Dean’s Award

26th October 2010

PINTAR Campus

UNIRAZAK IT Association (UITA)

43.

Gathering with Newcomers

27th October 2010

PINTAR Campus

UNIRAZAK Chinese Student Association (UCSA)

44.

Taxation Framework

10th November 2010

Regional Centre (TAJ International College)

Regional Centre (TAJ International College)

45.

Motivation Talk – “The Panadol for Exam Fever”

12th November 2010

RAZAK Campus

United RSOG Student Association (URSA)

46.

Meet and Greet

15th November 2010

PINTAR Campus

ECE Club

47.

Education Visit to Riau

19th – 24th December 2010

Riau, Indonesia

MOHE

Career Development Programmes Programme

Date

Venue

Organiser

1.

Halatuju Graduan Pendidikan

6th March 2010

Regional Centre (Yayasan Melaka International College)

Regional Centre (Yayasan Melaka International College)

2.

Wealth Management Seminar

27th March 2010

Regional Centre (TAJ International College)

3.

Career Visit to Pusat Pencegahan Narkotik

14th April 2010

PUSPEN, Dengkil

4.

Career Visit to F&NCC Sdn Bhd

16th April 2010

Kuching

Regional Centre (SIDMA Kuching)

5.

Ziarah Ilmu

18th April 2010

Kuching International Airport

Regional Centre (SIDMA Kuching)

6.

Career Visit to Emkay Group and CIMB

16th June 2010

Damansara, KL

7.

Introduction to Job Market Workshop

19th June 2010

Regional Centre (TAJ International College)

8.

Career Talk by Perbandanan Nasional Berhad (PNB)

26th August 2010

PINTAR Campus

STADD

9.

Career Visit to Karangkraf

23rd September 2010

Shah Alam, Selangor

KEMSIS

14th October 2010

Penjara Pokok Sena, Kedah

Regional Centre (UNIRAZAK Alor Setar)

19th – 20th October 2010

PINTAR Campus

Regional Centre (TAJ International College) STADD (Counseling & Career Development Unit)

STADD (Counseling & Career Development Unit) Regional Centre (TAJ International College)

10.

Visit to Jabatan Penjara Malaysia

11.

UNIRAZAK Career Fair 2010

12.

Career Development Camp

13th – 14th December 2010

Dusun Eco Resort, Bentong

13.

Visit to Putrajaya and PERMATA

15th – 17th December 2010

Putrajaya

Date

Venue

Organiser

7th – 11th January 2010

PINTAR and RAZAK Campus

STADD

STADD IRD ECE Club UKM

Other Programmes No

Programme

1.

Orientation Programme – January Intake 2010

2.

Orientation Programme – May Intake 2010

25th – 27th January 2010

PINTAR and RAZAK Campus

STADD

3.

Orientation Programme – August Intake 2010

25th – 27th January 2010

PINTAR and RAZAK Campus

STADD

4.

SRC Election 2010

26th November 2010

PINTAR and RAZAK Campus

STADD

75 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

No

Student Representative Council (SRC) The Student Representative Council (SRC) looks after the welfare of all students in UNIRAZAK and organises various types of activities in promoting greater social awareness and interaction among the students.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

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The Council also provides a means of communication between students and the administration on issues pertaining to living and study conditions. A general election is held by the University every year, to elect representatives to this council. In 2010, 14 students representing their faculties were elected to become the office bearers of the Student Representative Council. FINANCIAL AID i) UNIRAZAK Scholarship Award 2010 (Recipients) UNIRAZAK provided partial scholarships for 10 students who achieved an outstanding CGPA (3.5 or above) and were active in extra-curricular activities. ii) Disabled Student Allowance Scheme 2010 UNIRAZAK assisted 11 students to obtain financial assistance under MOHE’s Disabled Student Allowance Scheme. iii) Zakat Fund from Bank Rakyat Malaysia Bhd STADD through its Welfare and Scholarship Unit managed to administer the RM43,943.00 zakat fund contributed by Bank Rakyat Malaysia Bhd to 60 UNIRAZAK students.

U

N

I

V A

E C

R T

S I

I V

T I

Y T

I

E

S

UNIVERSITY ACTIVITIES TUN ABDUL RAZAK LECTURE SERIES (TARLS)

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

78

UNIRAZAK continued its Tun Abdul Razak Lecture Series (TARLS) in 2010 with another 2 lectures. TARLS is a series of lectures delivered by close associates of the late YAB Tun Abdul Razak that open a window into a deeper understanding of his vision, a greater recognition of his accomplishments, and an opportunity to learn from history. The 4th TARLS lecture was held on 4th February 2010 and featured YBhg. Tan Sri Dato’ Michael Chen who spoke on ‘Governance - An Approach in the Razak Era’. The 5th TARLS lecture was held on 10th December 2010 with YBhg. Tan Sri Andrew Sheng, whose topic was “National Unity & National Development: A 1Malaysia Supply Chain Approach”.

PROFESSORIAL LECTURE SERIES As part of the University’s mission to promote and disseminate the research and knowledge of its professorial staff, UNIRAZAK’s Research and Publications Department organised the Professorial Lecture Series. Three lectures were delivered by UNIRAZAK’s senior academic staff. The 1st Professorial Lecture was held on 25th February 2010 featuring Prof. Dr Syed Omar (Deputy Dean, Bank Rakyat School of Business and Entrepreneurship), who spoke on “An Inquiry into the Causes and Costs of Economic Growth: What Policy Makers of Today can Learn from the Muqaddimah of Ibn Khaldun”. The 2nd Professorial Lecture was held on 22nd April 2010 with Prof. Dr Syed Malek (Dean, Faculty of Information Technology) and his presentation “Evolutionary of Building Knowledge Model - From Content Knowledge to Social Knowledge”. Finally, the 3rd Professorial Lecture was held on 20th July 2010. Prof. Dr Ong Fon Sim (Dean, Graduate School of Business) presented her topic “The Silver Market in Malaysia: What Do We Know About Older Consumers’ Preferences and Behaviour?”.

The 1st Public Discourse was held on 21st January 2010 and featured YBhg. Prof. Tan Sri Dr Sulaiman Bin Mahbob, Chairman of the Malaysian Industrial Development Authority (MIDA) and Adjunct Professor at RSOG. His presentation was titled “Policy Response to Economic and Financial Crises: Towards Effective Macroeconomic Management in Malaysia”. The 2nd Public Discourse was on 20th May 2010 with career civil servant YBhg. Prof. Datuk Dr Abdullah Abdul Rahman and his presentation “Leadership and Nation Building in Malaysia”.

Relocation of Pintar Campus In August 2010 PINTAR Campus in Kelana Jaya was relocated to Leisure Commerce Square in Petaling Jaya. With a total floor space of 183,232 sq. feet, the new PINTAR campus is strategically located within Klang Valley and accessible via expressways (Federal Highway and the LDP) and public transport system such as KTM Komuter and bus services. It will cater to the increasing teaching and learning needs of the University, to a maximum capacity of 10,000 students, with modern facilities including lecture rooms, computer labs, language labs, culinary and pastry kitchens, cafeteria, student lounge, library, etc. Relocated Schools, Faculties, Colleges and Centres include: • The Graduate School (GS) • The Faculty of Business Administration (FBA) • The Faculty of Education and Social Sciences (FESS) • The Faculty of Hospitality and Tourism Management (FHTM) • The Faculty of Information Technology (FIT)

79 UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

RAZAK SCHOOL OF GOVERNMENT (RSOG) PUBLIC DISCOURSE The RSOG Public Discourse is a series of events which aims to take a contemporary view and feature speakers who are knowledgeable on current affairs and trends. Their thoughts and experiences on our present-day environment and economy can help shed light on the appropriate actions to be taken as we strive to develop a more prosperous Malaysia, especially one that is more creative, innovative, and entrepreneurial. Two Public Discourses were delivered.

MARKETING • International Marketing Participation of International Exhibition in 2010

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Indonesia

Cambodia

Vietnam

Pakistan

Maldives

Singapore

USA

In 2010, UNIRAZAK’s Marketing Department extended its reach to prospective students in foreign countries. The Marketing Department selectively attended education exhibitions in countries such as Indonesia, Cambodia, Vietnam, Pakistan and Maldives to provide education advisory to potential students. The responses were encouraging and the Department will continue to work closely with the respective student recruitment agents in future events. Venues in Singapore and USA were mainly conference-oriented and the visitors were mainly foreign education institutions.

Local (Domestic) Marketing No. of Participations at Local Public Exhibitions and School Exhibitions in 2010 16 14 12 10 8 6 4 2 0 Jan

Feb

Mar

Apr

May

Jun

Local Public Exhibition

Jul

Aug

Sep

Oct

Nov

Dec

School Exhibitions

UNIRAZAK’s Marketing Department attended a total of 31 local public exhibitions in 2010, mostly in Kuala Lumpur. The local public exhibitions surged to its peak in March in view of the SPM and STPM results released in the same month. These exhibitions provided the most effective platform to promote and disseminate education information to potential parents and students. Participations in school exhibitions, on the other hand, acted as a soft marketing approach to generate awareness among Form 4, 5 and 6 students on the programmes offered by UNIRAZAK. Through UNIRAZAK’s collaboration with Doctorjob, a popular educational magazine publisher with extensive network connections with secondary schools in the Klang Valley, a total of 26 schools was selected to conduct personality tests, career talks and exhibitions. Such activities picked up in April and reached their height in July and slowed down in August as SPM / STPM examinations approached.

C O R P O R A T E S O C I A L R E S P O N S I B I L I T Y I N I T I A T I V E S

CORPORATE SOCIAL RESPONSIBILITY INITIATIVES

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Through UNIRAZAK’s Student Affairs Department (STADD), a variety of Corporate Social Responsibility (CSR) programmes and activities were undertaken by both UNIRAZAK staff and students in 2010. These 24 activities were carried out nationwide thanks to our 8 regional centres based in Kedah, Kelantan, Johor, Sarawak, Sabah, Perak, Penang, and Melaka. The CSR activities included fund raising for Pakistani flood victims, visits to orphanages and local shelters, and learning workshops for secondary school students. For a comprehensive list of these CSR activities, please refer to the Community Works table under the Student Affairs section. In addition to the various CSR activities undertaken by UNIRAZAK’s Student Affairs Department, there were also some CSR activities initiated and organised by UNIRAZAK’s Corporate Communications and Public Affairs Department. On 26th August 2010, UNIRAZAK hosted an iftar, or breaking of the fast, for about 30 orphans, critically disabled children, and their families from Rumah Silaturrahim Nurul Qana’ah and Persatuan Sokongan Ibu dan Anak Kurang Upaya Azwar Kuala Lumpur dan Selangor. The iftar was held at Masjid Wilayah Persekutuan on 26th August 2010, which also coincided with Nuzul Quran, the date on which Muslims believe the Holy Prophet first received the Quranic verses. UNIRAZAK invited Rumah Silaturrahim due to their strong commitment to education – the orphans are provided with a complete holistic education that imparts both academic and spiritual knowledge. Persatuan Azwar is an association that cares for critically disabled children and provides support to their families, and unfortunately has been neglected in the past. UNIRAZAK invited them to show that they have not been forgotten, and to help raise awareness of the help and assistance that these critically disabled children need.

A N N U A L

F I N A N C I A L R E P O R T S

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Annual Financial Reports

84

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Report of the Independent Auditors to the Members of Universiti Tun Abdul Razak Sdn. Bhd. (Company No. 410764-P)

(INCORPORATED IN MALAYSIA) REPORT ON THE FINANCIAL STATEMENTS We have audited the accompanying financial statements of Universiti Tun Abdul Razak Sdn. Bhd, which comprise the Balance Sheet as at 31st December 2010 of the Company, and the Income Statement, Statement of Changes in Equity and Cash Flow Statement of the Company for the financial year then ended, and a summary of significant accounting policies and other explanatory notes. Directors’ Responsibility for the Financial Statements The directors of the Company are responsible for the preparation and fair presentation of these financial statements in accordance with Financial Reporting Standards and the Companies Act, 1965 in Malaysia. This responsibility includes designing, implementing and maintaining internal controls relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error, selecting and applying appropriate accounting policies, and making accounting estimates that are reasonable in the circumstances. Auditors’ Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with approved standards on auditing in Malaysia. Those standards require that we comply with ethical requirement and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on our judgment, including the assessment of risk of material misstatements of the financial statements, whether due to fraud or error. In making those risk assessments, we consider internal controls relevant to the Company’s preparation of the financial statements in order to design audit procedure that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Universiti Tun Abdul Razak Sdn Bhd (410764-P) (Incorporated in Malaysia)

2010

2009

RM’000

RM’000

NON - CURRENT ASSETS PROPERTY, PLANT AND EQUIPMENT CAPITAL WORK IN PROGRESS

28,471

27,157

117

-

TOTAL NON - CURRENT ASSETS

28,588

27,157

20,154

17,602

8,968

6,409

24,523

21,829

53,645

45,840

11,169

4,939

22,341

19,779

1,076

1,073

852

635

35,438

26,426

18,345

19,922

1,458

1,377

19

63

TOTAL NON - CURRENT LIABILITIES

19,822

21,362

TOTAL NET ASSETS EMPLOYED

26,973

25,209

EQUITY SHARE CAPITAL ACCUMULATED LOSSES

45,000

45,000

(18,027)

(19,791)

SHAREHOLDERS’ EQUITY

26,973

25,209

CURRENT ASSETS Trade receivables Other receivables, deposits and prepayments Cash and cash equivalents TOTAL CURRENT ASSETS CURRENT LIABILITIES Trade payables Other payables and accruals Amount due to holding company Short-term borrowings TOTAL CURRENT LIABILITIES NON - CURRENT LIABILITIES Long-term liabilities Endowment Dana Ehsan

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

87

Balance Sheet as at 31 December 2010

Universiti Tun Abdul Razak Sdn Bhd (410764-P) (Incorporated in Malaysia)

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

88

Income Statement for the Year Ended 31 December 2010

Revenue Cost of revenue Gross profit Other operating income Other income

2010

2009

RM’000

RM’000

83,205

66,637

(49,076)

(40,844)

34,129

25,793

4,545

5,272

3,443

6,351

7,988

11,623

Marketing expenses Administration expenses Depreciation of property, plant and equipment

(8,005)

(4,834)

(25,420)

(23,742)

(3,934)

(4,548)

Total operating expenses

(37,359)

(33,124)

4,758

4,292

(911)

(1,493)

(958)

-

(694)

-

(431)

-

Net profit before taxation Income tax

1,764

2,799

-

62

Net profit for the year

1,764

2,861

Result from operating activities Finance cost Loss on disposal of property, plant and equipment Regional centre closure cost Relocation cost

Universiti Tun Abdul Razak Sdn Bhd (410764-P) (Incorporated in Malaysia)

Share

Accumulated

capital

losses

Total

RM’000

RM’000

RM’000

As at 1 January 2009

45,000

(22,652)

22,348

Net profit for the year

-

2,861

2,861

45,000

(19,791)

25,209

-

1,764

1,764

45,000

(18,027)

26,973

Balance as at 31 December 2009 Net profit for the year Balance as at 31 December 2010

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

89

Statement of Changes in Equity for the Year Ended 31 December 2010

Financial Performance in 2010 In 2010, total revenue for other operating income and other income for the University was RM91.19 million, an increase of 16.5% compared to the total revenue of RM78.26 million in 2009. Revenue contributed was mainly from students, endowment, and corporate training.

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

90

Chart 1 : Revenue for 2010 and 2009

RM 91.19 million

91.2 %

Students

3.7 % 3.3 %

Endowment

1.8 % 2010

Training

Grant from Yayasan PINTAR

RM 78.26 million

Others

85.1 %

3.5 % 5.3 %

2.0 %

4.1 % 2009

The total expenditure was comprised of cost of revenue (direct cost), marketing expenses, administration expenses, depreciation of property, plant and equipment, and finance cost. It has reflected an increase of 15.8% mainly due to the increase in cost of revenue by RM8.23 million, marketing expenses by RM3.17 million and administration expenses by RM1.68 million. A further

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as well as the management buyout of our regional centres in Kota Bharu, Johor Bahru and Alor Setar and loss on disposal, property, plant and equipment.

Chart 2 : Expenditure for 2010 and 2009 RM 89.43 million 9.0 % 54.9 % 28.4 %

Cost of Revenue

4.4 % 1.0 %

Marketing

2.3 % Administration

2010

Depreciation

RM 75.46 million 6.4 %

Finance Cost

54.1 % Relocation & Regional Closure Cost

31.5 %

2.0 %

2009

6.0 %

UNIVERSITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

RM 2.08 million was incurred in 2010 for the relocation of PINTAR Campus from Kelana Jaya to Leisure Commerce Square

UNIVERSTITI TUN ABDUL RAZAK • ANNUAL REPORT 2010

NOTES

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