BEST EVENT

2015

Table of Contents 1. Eligibility and Conditions of Entry ............................................................................................................ 3 2. Applicant Details ...................................................................................................................................... 3 2.1 Membership of: .................................................................................................................................. 4 2.2 ISO Certification .................................................................................................................................. 4 2.3 Other Relevant Certification: .............................................................................................................. 4 2.4 Supporting Documents (Items 2.1 to 2.3) as APPENDIX 1 .................................................................. 4 3. Assessment Criteria / Methodology ........................................................................................................ 5 4. Event Details ............................................................................................................................................ 5 5. Checklist of Services Provided for the Event ........................................................................................... 6 6. Level of Client Satisfaction ....................................................................................................................... 7 7. Creativity .................................................................................................................................................. 8 8. Industry Quality Standards ...................................................................................................................... 8 9. Crisis Management ............................................................................................................................... 10 10.Green Initiatives ..................................................................................................................................... 11 12.Supporting Documents (Attached) ........................................................................................................ 12 13.Deadline for Submission ........................................................................................................................ 13 14.Payment Details .....................................................................................................................................13 15.Address for Submission of Forms .......................................................................................................... 13 16.Information & Clarification .................................................................................................................... 13

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Best Event Award for Excellence ENTRY FORM

Best Event 201 Pax and above 200 Pax and below

1. Eligibility and Conditions of Entry 



 

This category is open to Business Events that cater for meetings, conferences, exhibition inclusive of opening ceremonies, welcome receptions, gala dinners, product launches, theme dinners, award ceremonies. Applicants may include event management companies, event organisers and/or event owners. Event suppliers such as event management companies must be a member of either MyCEB or MACEOS. The event must have taken place in Malaysia and have a minimum attendance of 200 people. The event must have taken place during the period of 1 January 2013 to 31 December 2014.

2. Applicant Details Name of Organization: Nature of Business: Year of Incorporation: Postal Address: Telephone: Telefax: Website:

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2.1

Membership of: MyCEB

MACEOS

SITE

IS0 14001

OHSAS 18001

ISES

Other memberships:

2.2 ISO Certification ISO 9001

2.3 0ther relevant Certification/membership:

2.4 Supporting Documents (Items 2.1 to 2.3) as APPENDIX 1 YES

NO

I hereby declare and understand the following:  All information declared here and its supporting documents are true and correct.  All submissions in no way infringe the copyright laws of Malaysia and are agreeable that all submission materials are not returnable.  The judge’s decision shall be final and no correspondence would be entertained. Name: Title: Telephone: Email:

Authorized Signature

Company

Date:

Stamp Page 4 of 13

3. Assessment Criteria / Methodology Based on measurable event objectives, output and results certified by independent auditors

4. Event Details Event Name Event Date

________________

Venue

_

City/State Name of Client Event Organiser Attendance Target Actual

________________

Event Purpose Event Description (Maximum 500 words)

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5. Checklist For The Services Provided For The Event 5.1

Venue Contracting and liaison

Yes

No

Outsource

5.2

Supplier Contracting and liaison

Yes

No

Outsource

5.3

Event Concept and programme development

Yes

No

Outsource

5.4

Event management and planning

Yes

No

Outsource

5.6

On Site event management

Yes

No

Outsource

5.7

Graphic design artworks

Yes

No

Outsource

5.8

Print materials

Yes

No

Outsource

5.9

Transport and logistics

Yes

No

Outsource

5.10

Event marketing and promotion

Yes

No

Outsource

5.11

Audio, visual, lighting and staging

Yes

No

Outsource

5.12

Theming, decor, props and table dressing

Yes

No

Outsource

Yes

No

Outsource

Yes

No

Outsource

Yes

No

Outsource

5.13 Catering arrangements

5.14

Event and public liability insurance

5.15 Entertainment and speakers

5.16

Others, please specify Page 6 of 13

6. Level of Client Satisfaction Yes

No

6.1

Does your organization undertake client surveys to determine their Satisfaction level of your services towards meetings, conferences and /or exhibitions

6.2

If yes, please outline how do you measure the level of client satisfaction with the venues service delivery, catering, equipment, and meeting facilities. Ideally it should reflect all the service components you have described in item 5

6.3 Indicate whether your clients viewed the venue services as : 1 – Excellent

2 – Good

3 – Satisfied

4 – Poor / Not Satisfied

6.4 Provide evidence to support this results (copy of survey template and results summary) as Appendix 2.

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7. Creativity 7.1

Outline the creative aspects of the event implemented by your company. Outline impact the creative aspects had on the event. (Eg. Responses, outcomes, cost)

the

7.2

Provide evidence of the creative aspects of the event. (images, programmes, print material) as Appendix 3.

8. Industry Quality Standards 8.1

What quality management systems or procedure do you have in place to develop and maintain high quality services standard for this event? How do you measure and implement service improvements?

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8.2

What process does your organization undertake to ensure your suppliers for the event are of the highest quality and professionalism (eg. Preferred supplier criteria and standards, product assessment & feedback, product training)

8.3

What programmes and procedures did your organization have in place to achieve the highest standards of safety, security and hygiene at the event.

8.4

Did you put together risk management plan for this event?

8.4.1

If yes, please provide evidence as Appendix 4.

8.5

Provide supporting evidence [certification, accreditations, quality management, standards, and procedures, client feedback/surveys, training policies and schedules] as Appendix 5.

Yes

No

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9. Crisis Management

Yes

No

9.1

Did you have a crisis management plan in the place of the event?

9.2

Outline whether you had to deal with a crisis in the event planning stage or on site and how you resolved the crisis?

9.3

Provide evidence (event report/outcomes, testimonials) as Appendix 6.

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10.

Green Initiative

10.1

What green programmes and initiatives has the venue put in place to minimise the environmental impact from meetings, conventions and/or exhibitions?

10.2

How do you measure the impact of these programmes and initiatives?

10.3

Provide evidence of how these initiatives have reduced the environmental impact of meetings, conventions and/or exhibitions as Appendix 7.

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11.

Check-list for Supporting Documents (Attached)

APPENDIX 1 consisting of: Membership Certificates: MyCEB/MACEOS/SITE/ISES

Yes

No

ISO Certificates: ISO 9001/ IS0 14001/OHSAS 18001

Yes

No

Other relevant Certifications

Yes

No

APPENDIX 2 – Client Survey Template / Result summary

Yes

No

APPENDIX 3 – Evidence of Creative aspects of the event.

Yes

No

APPENDIX 4 – Evidence of Risk Management Plan of the event.

Yes

No

Yes

No

APPENDIX 6 – Evidence Report of Crisis Management.

Yes

No

APPENDIX 7 – Evidence on green /CSR Initiative

Yes

No

APPENDIX 8 – Company Logo

Yes

No

APPENDIX 9 - Images, JPEG format (High/Res. 3 copies maximum)

Yes

No

Yes

No

APPENDIX 5 – Quality Management Certifications / Accreditations / Client feedback / training policy

APPENDIX 10 - Marketing Collaterals

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12.

Deadline for Submission The submission deadline is:

13.

Wednesday, 30th September 2015 at 3.00 p.m.

Payment Details One category : RM636.00 Subsequent category : RM318.00 each *All prices inclusive of 6% GST Please enclose cheque made payable to Malaysia Convention and Exhibition Bureau

14.

Address for Submission of Forms Malaysia Business Event Awards Malaysia Convention and Exhibition Bureau Suite 22.3, Level 22, Menara IMC No. 8 Jalan Sultan Ismail 50250 Kuala Lumpur

15.

Information & Clarification For further information and clarification, please contact: Mr. Amos Y.C. Wong / Ms. Kogie Loganathan Email: [email protected]

FOR OFFICIAL USE ONLY Supporting document received

Yes

No

Date Received

Payment received

Yes

No

Date Received

Remarks

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