Johnson Controls European Headquarters De Kleetlaan 3 1831 Diegem Belgium

Switch to e-Invoicing Dear Supplier,

As a valued supplier to Johnson Controls Building Efficiency (Systems & Service and Refrigeration), I would like to inform you of an important change we are making to our invoicing processes and what this change means for you. As part of Johnson Controls ongoing policy to continuously improve efficiency and service (to customers and suppliers alike), we are currently implementing the next stage of our overall electronic strategy to move away from paper based financial transaction processing. We strongly believe that the adoption of e-Invoicing will prove beneficial for both our suppliers and Johnson Controls. Your benefits include: •

• • •

Reduced risk of delayed payment by o Secure and guaranteed invoice delivery within hours, allowing us to process your invoices quickly and accurately o Immediate notification of issues in submitting your e-Invoice, allowing proactive resolution of problems and a reduction in costly follow ups No hardware or software for you to install and submission in any format Environmental benefits associated with paperless e-Invoicing In the near future we will also add the ability for you to view payment status of all your e-Invoices in real-time, reducing the need for costly and time-consuming phone calls to our Accounts Payable Team

Your company has been included in this strategic Johnson Controls program. Therefore, effective 1st January 2013, Johnson Controls Accounts Payable department will no longer accept paper invoices from your company; instead, electronic invoices will be the only route to send invoices and initiate successful payment. During the process we will contact you to identify all customer accounts in scope, to make sure you do not send invoices for other divisions currently out of scope for this project (e.g. GWS, Automotive, Power Solutions). You can find a more detailed list of the invoicing addresses in scope in the attachments and under www.ob10.com/JCI-BE-Europe Johnson Controls has partnered with OB10, a third-party e-Invoicing service provider, to facilitate your transition to eInvoicing and to manage the process going forward. OB10 offers flexible options for submitting e-Invoices that accommodate a wide variety of supplier sizes, systems, and processing needs. Based on the number of invoices you send to Johnson Controls, you may elect to choose the OB10 “Integrated Solution” (however other options also exist). This will ensure that you can automate the creation and dispatch of your Johnson Controls invoices. Given that this remains a supplier borne cost the selection of the most appropriate OB10 service naturally rests with you. OB10 will handle all the necessary technical and commercial steps needed to establish your account. We have asked OB10 to contact you in the next 10 days to help you understand the options available and make the change to electronic invoicing. In addition, once you are established on the OB10 network, you will be able to send electronic invoices to other customers. Should you have questions before then, feel free to contact: • For all questions related to OB10 please email [email protected] or phone 0870 1657420 • For all questions related to JCI directly: [email protected]

Due Date th No later than 15 Nov. st 1 January 2013

Event Option agreed Go-live

Timeline Deliverable OB10 Service agreement must be signed and delivered. Send your first invoice for JCI Building Efficiency via OB10

Thank you in advance for your support of this critical initiative. Best regards,

Michel Alboort Director Supply Chain Management EMEA

Frequently Asked Questions Which parts of JCI will support invoice sending with OB10? In this first phase almost all entities of JCI Systems and Service and Refrigeration in Great Britain, Ireland, Germany, Austria, Switzerland, Belgium, Denmark, Luxembourg, France, Spain and Portugal will support the process. Other countries and JCI Entities (GWS, Automotive, Power Solutions) do not accept OB10 invoices for the moment. During the process we will contact you to identify all customer accounts in scope, to make sure you do not send invoices for other divisions currently out of scope for this. You can find a more detailed list of the invoicing addresses in scope in the attachments and under www.ob10.com/JCI-BE-Europe Why should I use OB10 to send my invoices? Shortly, this will be the only way that JCI will accept delivery of supplier invoices for all the entities that start working with OB10. For existing contracts, JCI cannot guarantee payment if paper invoices continue to be sent by suppliers. Is invoicing via OB10 a requirement for doing business with JCI? Yes. For existing contracts, JCI cannot guarantee prompt payment if paper invoices continue to be sent by suppliers. What are my benefits from using OB10? • Secure and guaranteed invoice delivery, no more invoices getting lost in the post • It will take us less time to process your invoices and therefore we will be able to pay you on time • No more delays due to missing information, landing on the wrong desk or manual intervention • ANY-TO-ANY DATA FORMATTING Technology - there is no need for additional software or hardware • Higher processing transparency and better Cash Flow Management due to 24/7 access and reporting • VAT compliant, regardless of where invoices are sent from or received • Easy and cost efficient to send invoices - at any time Will electronic invoicing be a requirement for new tenders and new suppliers? Yes. Electronic invoicing via OB10 will be included in the evaluation process for new suppliers and tenders. For new contracts, JCI will include terms and conditions in contracts for future business which will require suppliers to use the OB10 network. Will I need to use this service if my account is currently paid on time? Yes. Your use of the OB10 service will ensure we continue to pay you on time. What happens if I still send paper invoices? While you are working with OB10 to complete your registration we will be happy to continue to receive your paper invoices. st We have set a deadline of 1 January 2013 to transition to the network. Once you are sending invoices via the OB10 network please ensure you cease sending paper copies. Do we still need a correct PO or ISP number? Yes, the invoice requirements remain unchanged. Are there fees associated with this service? Yes – Depending on your invoice volume, OB10 offer either an Integrated Solution, which consists of an annual membership fee plus a “per invoice” transaction fee, or, for suppliers with a low annual volume of invoices, a Web Form Solution, which allows you to submit your invoices on line. Full details of all charges can be found in the “How it Works and Options Overview” document attached and OB10 will be on hand to advise you of the most suitable solution for your company. What does the membership fee for the Integrated Solution cover? The membership fee covers the cost to OB10 of setting you up on their network and the general costs of maintaining the network. This is a once a year cost irrespective of the number of your customers that you invoice via the OB10 network. Why doesn’t JCI pay the fees? To use the OB10 service, both you and JCI pay a fee as we will both benefit from the service. At present, JCI does not cover Suppliers costs to produce your paper invoices. Please consider that you will save costs for paper, printing and posting when moving to e-Invoicing. Our analysis shows that moving to electronic invoicing will create savings for suppliers by streamlining their processes and significantly reducing the time in which their invoices are paid. Will JCI make payments using OB10? OB10 is not a payment platform. JCI will continue to use their current payment method.

Will I need to sign an agreement with OB10? Yes, if you choose to use the Integrated Solution you will sign a specific agreement with OB10. If you choose to use the Web Form you will be required to accept the standard terms and conditions presented. Do I need to install any software? No. There is no software required. OB10 provides an easy-to-use solution. Instead of mandating data standards, OB10’s ANY-TO-ANY DATA FORMATTING capability accepts invoices in any format and any file structure. I already send some invoice data directly to other customers; can I send EDI/XML Invoices directly to JCI? EDI and XML are just data formats as far as OB10 is concerned; therefore you can use this preferred format to deliver the data to OB10 if you choose to use the Integrated Solution. JCI will not take any electronic data directly from suppliers as we take a single consolidated invoice file from OB10 which will contain invoices from all of our suppliers. I already have the facility to make invoices available to my customers via the Internet – allowing them to view an image of an invoice on the web or receive it via email. Can I use this facility instead of OB10? No, the OB10 network ensures that JCI receives the data you send in a format that will upload to our accounting software and, where applicable, match to a goods receipt record. Offering JCI an image of the invoice or an option to download the data in a fixed format does not satisfy JCI’s business processes. What if I don’t have a system capable of creating electronic invoices? You can access the OB10 secure web site and create invoices online using the Web Form. No software installation is required. All you need is an Internet connection and a standard browser. Can I send electronic invoices using OB10 to all of my customers? Yes. Once you are subscribed to the OB10 network, OB10 can enable you to send electronic invoices to any other customers that are members of the network. I am planning to change my Invoicing software soon; can I wait? st Our stated aim is to have all suppliers registered and sending invoices by 1 January 2013. The OB10 network accepts any incoming data formats so you can join the network and send your invoices and when you are ready to use your new software, simply advise OB10 of the changes to data output and they will make the necessary changes to the network, ensuring a smooth transition uninterrupted invoice delivery. Can OB10 offer assistance in multiple languages? Yes, OB10 provide Sales, Implementation and Support services in English, French, German, Dutch, Spanish and Italian. English [email protected] [email protected] German Italian [email protected] Spanish [email protected] Dutch [email protected] French [email protected]

OB10 also have local client services numbers for the following countries: Belgium +32 (0)24031011 Denmark +45 (0)80885818 Finland +358 (0)800118871 France +33 (0)170708100 Germany +49 (0)69222220290 Ireland +353 (0)12477709 Italy +39 0236006340 Netherlands +31 (0)207121385 Spain +34 (0)914141472 Sweden +46 (0)850578418

Is there further information available on the OB10 service? Yes, please visit www.OB10.com/JCI-BE-Europe How do I learn more about becoming a Buyer using the OB10 service? Please visit www.OB10.com

List of entities currently in scope for OB10 roll-out by BILL-TO addresses and country/legal entity Entirely OUT-OF-SCOPEfor now are all entities of our Power Solutions (PS) and Automotive (AE) divisions, their BILL-TO ADDRESS have the following format: Johnson Controls International, spol. s r.o. Johnson Controls International, spol. s r.o. AP AE AP PS PO Box P.O.BOX 22 and 814 99 Bratislava 1 810 06 Bratislava 16 Slovak Republic Slovakia So any Bill-to-address with AE or PS in it is for now not part of the scope The list only covers invoices processed by our shared service centers, should you have Bill-to-addresses locally in country, please contact us to check if they are in scope If you have questions or want us to check your customer data in more detail please contact: [email protected]

In scope are the invoices to Systems&Service or Refrigeration legal entities in Germany, Austria, Switzerland, UK, Ireland, Belgium, Luxembourgh, Spain, Portugal, France and Denmark

Country

Division

Entity number

Legal entity name

Austria

BE- GWS

636

Johnson Controls Austria GmbH & CO OG

Austria

BE - S&S/Refrigeration

274

Johnson Controls Austria GmbH & CO OG

Belgium

BE- GWS

614

Johnson Controls SA/NV

Belgium

BE - S&S/Refrigeration

257

Johnson Controls SA/NV

Belgium - HQ

BE- GWS

640

Johnson Controls, Inc.

Belgium - HQ

BE - S&S/Refrigeration

250

Johnson Controls, Inc.

Czech Republic

BE - S&S/Refrigeration

279

Johnson Controls International spol. s r.o.

Czech Republic

BE - GWS

627

Johnson Controls International spol. s r.o.

Germany

BE- GWS

607

Johnson Controls IFM Industrie GmbH

Germany

BE - S&S/Refrigeration

265

Johnson Controls Systems & Service GmbH

Hungary

BE - S&S/Refrigeration

275

Johnson Controls International Manufacturing and Trading LLC

Hungary

BE - GWS

Ireland

BE - S&S/Refrigeration

236

Johnson Controls Ireland Limited

Italy

BE - S&S/Refrigeration

258

Johnson Controls S&S Italy, srl

Italy

BE - GWS

608

Johnson Controls srl

Luxemburg

BE- GWS

602

Johnson Controls SA/NV

Luxemburg

BE - S&S/Refrigeration

248

Johnson Controls Luxembourg SARL

Netherlands

BE - S&S/Refrigeration

266

Johnson Controls Systems & Service B.V.

Netherlands

BE- GWS

606

Johnson Controls Integrated Facility Management B.V.

Portugal

BE - S&S/Refrigeration

263

Johnson Controls Portugal BE Lda.

Johnson Controls International Manufacturing

MAXIMO and Trading LLC

Schweiz

BE - S&S/Refrigeration

227

York Deutschland GmbH

Slovakia

BE - S&S/Refrigeration

277

Johnson Controls International spol. s r.o.

Spain

BE - S&S/Refrigeration

253

Johnson Controls Refrigeration, S.L.

Spain

BE - S&S/Refrigeration

256

Johnson Controls España, S.L.

Spain

BE - S&S/Refrigeration

268

Johnson Controls Security Systems SA

Spain

BE- GWS

638

Johnson Controls GWS SL

Sweden

BE - S&S/Refrigeration

281

Johnson Controls Systems & Service AB

Sweden

BE - S&S/Refrigeration

299

Johnson Controls Systems & Service AB

United Kingdom

BE - S&S/Refrigeration

261

Johnson Controls Limited

United Kingdom

United Kingdom

BE - S&S/Refrigeration

BE - GWS

495

604

Johnson Controls Limited

Johnson Controls Limited

This Excel file can be downloaded on under

. For details see below. Invoices for the Global Workspace division (GWS) are for now not part of the scope

Bill-to location (BBC) Johnson Controls Global Workplace solutions Austria P.O. BOX 56 810 06 Bratislava 16 Slovak Republic Johnson Controls Austria GmbH & Co OG c/o PF-300 Zetschegasse 3, 1230 Wien Johnson Controls Sa/Nv P.O. BOX 47 810 06 Bratislava 16 Slovak Republic Johnson Controls Sa/Nv P.O. BOX 57 810 06 Bratislava 16 Slovak Republic Johnson Controls Global Workplace solutions HQ P.O. BOX 59 810 06 Bratislava 16 Slovak Republic Johnson Controls INC P.O. BOX 40 810 06 Bratislava 16 Slovak Republic Johnson Controls International, spol. s. r. o. P.O. BOX 64 810 06 Bratislava 16 Slovak Republic Johnson Controls International, spol. s. r. o. P.O. BOX 64 810 06 Bratislava 16 Slovak Republic Johnson Controls IFM Industrie GmbH (45143 Essen) P.O. BOX 58 810 06 Bratislava 16 Slovak Republic Johnson Controls Systems & Service GmbH (45141 Essen) P.O. BOX 50 810 06 Bratislava 16 Slovak Republic Johnson Controls International Kft. P.O. BOX 67 810 06 Bratislava 16 Slovak Republic Johnson Controls International Kft. P.O. BOX 67 810 06 Bratislava 16 Slovak Republic Johnson Controls ACR P.O. BOX 44 810 06 Bratislava 16 Slovak Republic Johnson Controls System & Service Italy, srl P.O. BOX 71 810 06 Bratislava 16 Slovak Republic Johnson Controls srl P.O. BOX 70 810 06 Bratislava 16 Slovak Republic Johnson Controls Sa/Luxembourg P.O. BOX 42 810 06 Bratislava 16 Slovak Republic Johnson Controls Sa/Luxembourg P.O. BOX 42 810 06 Bratislava 16 Slovak Republic Johnson Controls System & Services B.V. P.O. BOX 55 810 06 Bratislava 16 Slovak Republic Johnson Controls lfm Bv P.O. BOX 62 810 06 Bratislava 16 Slovak Republic Johnson Controls Portugal BE. Lda P.O. BOX 45 810 06 Bratislava 16 Slovak Republic Johnson Controls Systems & Service Switzerland P.O. BOX 48 810 06 Bratislava 16 Slovak Republic Johnson Controls International, spol. s. r. o. P.O. BOX 63 810 06 Bratislava 16 Slovak Republic Johnson Controls Refrigeration Spain P.O. BOX 43 810 06 Bratislava 16 Slovak Republic Johnson Controls Systems & Service Spain P.O. BOX 52 810 06 Bratislava 16 Slovak Republic Johnson Controls Security Spain P.O. BOX 51 810 06 Bratislava 16 Slovak Republic Johnson Controls GWS SL P.O. BOX 60 810 06 Bratislava 16 Slovak Republic Johnson Controls Systems & Service AB P.O. BOX 65 810 06 Bratislava 16 Slovak Republic Johnson Controls Systems & Service AB P.O. BOX 66 810 06 Bratislava 16 Slovak Republic Johnson Controls Ltd P.O. BOX 68 810 06 Bratislava 16 Slovak Republic Johnson Controls Ltd (UK Parts) P.O. BOX 54 810 06 Bratislava 16 Slovak Republic Johnson Controls Ltd P.O. BOX 78 810 06 Bratislava 16 Slovak Republic

www.ob10.com/JCI-BE-Europe

Full legal entity address GWS Austria Johnson Controls Austria GmbH & Co OHG Johnson Controls Austria Gmbh & Co OHG Klostermannstrasse 4, 8974 Mandling GWS Belgium Johnson Controls SA/NV, Leuvensesteenweg 248 d, 1800 Vilvoorde, Belgium Johnson Controls NV/SA Leuvensesteenweg 248D, B-1800 Vilvoorde GWS EHQ European Headquarters, Diegem Zuid, Pegasus Park, De Kleetlaan 3, B1831 Diegem, BELGIUM Johnson Controls Inc. De Kleetlaan 3 - 1831 Diegem Johnson Controls International, spol s. r. o. Budejovicka 5, 140 00 Praha 4, Czech Republic Johnson Controls International, spol s. r. o. Budejovicka 5, 140 00 Praha 4, Czech Republic GWS Germany Johnson Controls IFM Industrie GmbH, Konsumstr. 45, D-42285 Wuppertal, Germany Johnson Controls Systems & Service GmbH Bamlerstr. 5c, 45141 Essen

Johnson Controls International KFT H-1097 Budapest Gubacsi út 6B/1.

Johnson Controls International KFT H-1097 Budapest Gubacsi út 6B/1.

York ACR Ltd Unit 2003-4, Citiwest Business Campus, Naas Road, Dublin 22

Use OB10

OB10 Number

Not in Scope In Scope

AAA369337175

Not in Scope AAA825583560

In Scope Not in Scope AAA009406935

In Scope Not in Scope Not in Scope Not in Scope AAA597710870

In Scope Not in Scope Not in Scope AAA460181704

In Scope

Johnson Controls System & Service Italy, srl

Not in Scope Johnson Controls SRL

Not in Scope GWS Luxembourg Johnson Controls SA/NV Luxembourg Branch Succurcale de Johnson Controls SA/NV, 26 Rue de Hesperange, L1731 Luxembourg Johnson Controls NV/SA (Luxemburg Branch) Rue de Hesperange 26, L-1731 Luxembourg Johnson Controls Systems & Service BV Avelingen-West 5, 4202 MS Gorinchem

GWS Netherlands Boeing Avenue 8, 1119 PB Schiphol-Rijk

Johnson Controls Portugal BE, Lda Av. Do Forte , 12 - Carnaxide, 2790-072 York Deutschland GmbH, Branch Bassersdorf Gottlieb-Daimler-Str. 8, 68165 Mannheim Johnson Controls int. Spol. s. r. o. Seberiniho 1, Bratislava 821 03 Johson Controls Refrigeration, S.L. C/. Doctor Josep Castells, 5 08830 Sant Boi Llobregat (Barcelona) SPAIN Johson Controls España, S.L. C/Francisco Remiro 2, Edificio A, 28028, Madrid (Spain)

Johson Controls España, S.L. Francisco Remiro 2 28028 Madrid

Not in Scope AAA591925367

In Scope Not in Scope Not in Scope AAA084192293

In Scope AAA731759510

In Scope Not in Scope AAA380844803

In Scope AAA304423601

In Scope AAA481140838

In Scope

Johnson Controls GWS SL

Not in Scope Johnson Controls Systems & Service AB / BA REF/S&S Box 699, 601 15 Norrköping

Johnson Controls Systems & Service AB / BA Marine Box 699, 601 15 Norrköping Johnson Controls Limited (LTD) 2 The Briars, Waterberry Drive, Waterlooville, Hampshire P07 7YH Johnson Controls Limited (LTD) 2 The Briars, Waterberry Drive, Waterlooville, Hampshire P07 7YH Johnson Controls Limited (LTD) 2 The Briars, Waterberry Drive, Waterlooville, Hampshire P07 7YH

Not in Scope Not in Scope AAA054656764

In Scope AAA279764898

In Scope Not in Scope

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How it works and Options overview Join OB10 and benefit from: • Secure and guaranteed invoice delivery, no more invoices getting lost in the post • It will take your customer less time to process your invoices and therefore you are more likely to be paid on time • No more delays due to missing information, landing on the wrong desk or manual intervention • OBconnect enables you to send invoices easily, with no need for additional software or hardware • Higher processing transparency and better Cash Flow Management due to 24/7 access and reporting • VAT compliant, regardless of where invoices are sent from or received • Easy and cost efficient to send invoices - at any time There are 2 primary methods for sending Invoice and Credit transactions via OB10. You can either send a data file directly to OB10 using the Integrated Solution or create invoices on-line using the Web Form. Charges are made directly from OB10 and will vary dependent on the service you use. Please read the document fully before deciding which option is best for your company.

How it works Supplier

Buyer

OptionsOverview_EU, EN, 10/10 © Copyright 2010 OB10. OB10 and the OB10 logo are trade marks of OB10 and protected by law.

2/3 Invoices are checked for duplicates and validated in order that each invoice contains the information required by your customer to ensure automated, straight through processing and enable on time payment. Through the OBportal you have access to the OBarchive and various reporting functions. OB10 provides two options which enable you to send electronic invoices: Integrated Solution and Web Form. Please see over for more details.

1. Sending an extracted data file, using the Integrated Solution You benefit from a fully automated process as invoice data is extracted directly from your billing system using the format, content and structure of your choice. OB10 will create your account on the network, ensuring integration with your existing system. OBexchange will accept your invoice and data and translate it directly to the format required by any of your customers on the network. Data files can be sent to the network via OBportal, EDI or FTP. If you follow OB10’s guidance when creating your data files, changes shouldn’t be required as additional customers request your invoices via OB10.

Costs for the integrated solution Annual Membership

€1100*

Per Invoice Transaction costs 1 – 20 invoices per month

€1,00

21 – 100 invoices per month

€0,80

101 – 500 invoices per month

€0,60

501 – 2,000 invoices per month

€0,44

2001 + invoices per month

€0,32

* Buyer connection fees will apply. The annual fee covers the creation and maintenance of your account for a single tax entity. If you have multiple tax entities there are likely to be additional charges. The additional charges will fluctuate based on number of different formats, number of separate connections etc. Please discuss directly with your OB10 representative. Please Note: Transactions are charged on a monthly basis according to volume.

OptionsOverview_EU, EN, 10/10 © Copyright 2010 OB10. OB10 and the OB10 logo are trade marks of OB10 and protected by law.

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2. Sending electronic invoices using the Web Form The OB10 Web Form is designed for companies who send a low volume of invoices per year per buyer. OB10 provides a state of the art web-based service that allows you to submit your invoices online, using a secure connection. OB10 guarantees delivery of your invoice to your customer within hours, allowing them to process your invoice and make prompt payment to you.

Costs for the Web Form The pricing of the Web Form reflects the flexibility of the service. 12 free transactions will be added at registration for all new suppliers. If at the end of the first year anniversary you have any unused free transactions your account will be topped back up to 12 free transactions for use in the next year. Once these 12 free transactions have been exhausted during your 12 month period, you will be required to purchase your first batch of transactions and will not be able to return to the free invoice level.

Transaction Level 1 2 3 4

Web Form pricing structure** Transactions 12 25 50 125

€ Free* 35.00 65.00 150.00

* An initial 12 transactions are automatically available at no charge. These 12 transactions will be renewed after 12 months from the date of registration, unless they are completely used and additional transactions are needed within the 12 month period. At that time, a batch of 25 will be the minimum quantity you can purchase. ** Payment options: You can pay by PayPal or Credit card. We accept Visa, Visa Electron, MasterCard, Maestro, Solo and American Express. If you select to be invoiced, you will be required to purchase a minimum of 125 transactions and pay an administration fee of 15% for those 125 transactions.

How to use the Web Form To start using the OB10 Web Form, your OB10 representative will send you a registration link via email. Once your registration is complete you will receive your login credentials via e-mail confirming that you can start sending electronic invoices via OB10.

OptionsOverview_EU, EN, 10/10 © Copyright 2010 OB10. OB10 and the OB10 logo are trade marks of OB10 and protected by law.