building blocks for

successful partnerships International Greetings UK Ltd offers a genuine one-stop-shop for bespoke design, manufacturing & sourcing solutions for gift packaging & greetings products. Our success is based on providing innovative product design & development together with industry leading customer service. These factors, combined with low-cost manufacturing, sourcing & logistics enable us to sustain & develop excellent relationships with major retailers, throughout the world. We can balance UK & Off-shore manufactured & 3rd party sourced product both on a domestic delivered or FOB basis. International Greetings UK Ltd is part of International Greetings Plc.

The leading company in Europe for gift packaging, greetings & stationery products. Globally operating across North America, UK, Continental Europe, Asia & Australasia. Global sales revenue circa $400 million. Established in the UK in 1979, & floated on the London Stock Exchange in 1995. Employs 2000 people.



Global product categories - one-stop-shop design, manufacturing & sourcing house.

Designed to succeed

Commercial Our commercial team provide a comprehensive & dedicated 'Customer & Product Focused' support service, to a wide range of customers, across many retail channels, covering both Christmas & everyday gift packaging & greetings categories. We pride ourselves in being able to find a product & a commercially compelling solution for any challenge. Our specialist skills include account management across grocery, high street, independent retail & wholesale channels. This is supported by our very experienced Product team covering both UK & worldwide sourced products. A highly experienced National Account Management

Team to project manage your range requirements from design concept through to on time in full delivery. Adept at offering Good, Better & Best product solutions,

across all gift packaging & greetings categories, structuring design, substrate & format to fulfil your range requirements. We supply approximately 60% of the Christmas Wrap &

Crackers in the UK Grocery sector. A flexible approach & "can-do" attitude to finding product &

merchandising solutions for all store formats. A strong private label focus, forging long term partnerships, spanning over 30 years, to key UK & International retailers.

International Greetings' house brand is "Tom Smith". It is a Global Brand across all Christmas Greetings Products, including wrapping paper, greetings cards, gift bags & acccessories. Tom Smith has a historic spirit & breadth of heritage. This is represented in the designs, which demonstrate new innovation & concepts being created every year, keeping the interest & spirit of Christmas traditions alive

Festive Foliage - One of the many exciting Tom Smith themed ranges.

whilst remaining classic & traditional in look & feel.

Client List Includes Asda BHS Boots Costco Ikea Ocado

Commercial Team

Poundland Sainsbury's Tesco Toys R Us Waitrose WHSmith

Tom Smith Crackers were granted their first Royal Warrant in 1847 & today the Tom Smith brand, owned by International Greetings, is the official supplier of Christmas crackers to the Royal Household of Her Majesty the Queen. We are extremely honoured & proud to design the handmade bespoke crackers that are selected by the Royal Household. Tom Smith look forward to continuing success & to remain the official Royal Warrant Holder for many years to come.

Operations The Operations Team has evolved to become an effective "behind the scenes" support to our Commercial activities,

20,000

tonnes of paper purchased each year

with a “can do” attitude, focusing on delivering ever improving service levels. Developed within the respective sections of Merchandising,

550,000 sq feet of warehouse floor space that's equal to 8 football pitches!

Product Control, Purchasing, Customer Service, Warehousing & Distribution we pride ourselves on our service delivery to all of our Customers.

130,000

Warehousing & Distribution:

pallets shipped out annually

Stock held in 2 warehouses 51,000 pallet spaces at peak



9,000

Ship out 130,000 pallets - equivalent to approx. 5,000 trailers per annum



Manage in excess of 4,000 product lines for

Everyday & Christmas

invoices generated annually

51,000 pallet spaces

Manufacturing in the UK (in 2011/2012) 350,000

With over 30 years of experience we manufacture wrap, bows & ribbons to offer a one-stop-shop, design & supply solution

sq ft of manufacturing area.

with a broad product range & a flexible approach.

4,000

Operation runs 24/7 & employs at its peak 320 people.

tonnes of in-house ink & varnishes produced

We have 30 years of printing experience, offering superior

quality gift wrap. State of the art environmental management systems.

450 Million

Metallized 120 million metres of standard ‘Direct’ quality, premium ‘Transfer’ quality & Holographic gift wrap.

metres of wrapping paper printed - that's 4.5 times around the world!

Extruded, slit & produced 40,000,000 bows & 13,000,000

spools of ribbon. Produced 25 million cardboard cores. Produced 67,000,000 finished rolls of gift wrap. Filling 2 million cartons.

IG Asia

Hong Kong & China

Our IG Asia operations team manages the complete range of speciality wrap, crackers, bags, cards & accessories through

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various sources. This includes our own factory in Huizhou which

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manufactures crackers & single cards. As well as employing 1,000 workers in our 100% company owned, fully audited, factory we also have a technical team based in China, which is overseen by a Technical Manager based in the UK. All suppliers meet accredited ethical standards. All products comply to relevant test standards.

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3.5M

Creative Studio Our studio is the largest in Wales, offering the opportunity to work across surface pattern, illustration, packaging, photography, crafting, typography, 3D Visualisation, trend research, showroom display & reprographics. Since 2010 turnover has increased by 21% to £75m gaining new accounts both in the UK & Export market. This was achieved by creating commercial & consumer relevant designs through exciting new styles & innovation.

(During 2011/2012)

42

Design Team Members

6,000

Designs created each year

16 Surface Pattern Designers

7 Customer Facing Design Managers

8 Card Specialist Designers

5

Product Developers

6 Graphic Designers Head of Creative & Design Managers

Specialised card team A specialised, experienced & talented Everyday card team providing bespoke everyday card solutions for major retailers.

Specialised Card Team

Licensed product Our highly experienced licensed design team work closely with licensors to deliver leading edge designs with massive consumer appeal. With a licensed portfolio including Disney, Marvel & Hello Kitty there is a wide range of evergreen & hot properties to select from for both Everyday & Christmas.

Environmental & Corporate Responsibilities As a leading manufacturer & distributor of greetings products, stationery, gifts & accessories, we operate globally with manufacturing & trading companies in the UK, mainland Europe, USA, China & Australia. On a Group & at a local level, we are taking all reasonable steps to make greater contributions to reducing carbon emissions, minimising waste & with our supplier partners, raising ethical standards & employee health & safety awareness. In some of our key operations;  We have achieved the FSC (chain of custody) accreditation in our

manufacturing plants in our UK, Holland & China factories, with the



addition of PEFC at our Holland factory. These accreditations now



make it possible for us to increasingly use materials from only the



most sustainable sources, thereby contributing to the protection of the



environment & the world’s natural resources.

 ISO 14001 Environmental Management systems are approved for our UK manufacturing facilities with planned expansion to other manufacturing operations in the Group.  Registration with Sedex for our UK & China manufacturing units, &

audits against the ETI base code for these sites, help us to maintain our



commitment to our staff welfare.

 As part of our Climate Change Levy Agreement in UK manufacturing,

we actively strive to reduce energy consumption in keeping with the



accredited print industry scheme.

 We are actively engaged with such partners as Veolia & the BPiF in order to improve our environmental management programmes.

Our objectives for 2013 are to: Reduce waste Reduce waste packaging Reduce solvent usage Reduce energy consumption Our commitment to reducing landfill

62

62 %

42 %

USA

UK

During 2011/2012 our USA business has made an incredible 62% reduction in landfill with the UK not far behind with an impressive 42%. This is targeted for most of our business units to be achieved by the end of 2012/13.