MITT provides each student with an Office 365 account which includes an official MITT email address (@workschool.ca) as well as access to the Microsoft Office 365 software suite. Student email addresses will be used as the primary communication tool between MITT and students. Instructors will also have the opportunity to use this as a communication tool for class materials. Students will be issued a username and password to their MITT Student Email & Office 365 accounts through an Admission Verification form. MITT Student Email & Office 365 accounts are intended solely for the student’s use – we recommend that you change your password after logging in for the first time, and don’t share your credentials with others. The MITT Student Email & Office 365 login portal can be accessed at: https://login.microsoftonline.com

Expectations regarding student use of e-mail Students are expected to check their official e-mail address on a frequent and consistent basis in order to stay current with MITT communications. Information Technology Services recommends checking e-mail once a week at a minimum, in recognition that certain communications may be time-critical.

Educational uses of e-mail Faculty may determine how e-mail will be used in their classes. It is highly recommended that if faculty have e-mail requirements and expectations they specify these requirements in their course outlines. Faculty may expect that students' official e-mail addresses are being accessed, and faculty may use e-mail for their courses accordingly.

Appropriate use of student e-mail In general, e-mail is not appropriate for transmitting sensitive or confidential information unless its use for such purposes is matched by an appropriate level of security. All use of the student e-mail system must conform to the Computer Use Policy, and Code of Conduct.

E-mail retention MITT will keep student accounts active for a minimum of 2 years after graduation. If the student wishes to keep their account active beyond this two year period, a written request must be submitted to MITT. Any extension beyond two years will be limited to online use of only, thus any software installed will become inoperable.

MITT use of e-mail E-mail is an official means for communication within MITT. Therefore, MITT has the right to send communications to students via e-mail and the right to expect that those communications will be received and read in a timely fashion.

Assignment of student e-mail addresses Information Technology Services (ITS) will assign all students an official MITT e-mail address. It is only to this official address that MITT will send e-mail communications. ITS will also create/delete/update the email addresses periodically or when notified of a deficiency.

Redirecting of e-mail A student may have e-mail electronically redirected to another e-mail address. If a student wishes to have e-mail redirected from his or her official address to another e-mail address (e.g., @gmail.com, @hotmail.com, etc.), they may do so, but at his or her own risk. MITT will not be responsible for the handling of e-mail by outside vendors or by departmental servers. Having e-mail redirected does not absolve a student from the responsibilities associated with communication sent to his or her official e-mail address.

1.

Admission Verification form: Each student will be provided an Admission Verification form when they begin a training program. If you require an additional copy of the Admission Verification form, visit a client services representative to obtain one. You will need to present personal identification to obtain the form.

2.

Computer with an internet connection

1.

In an internet browser, navigate to: https://login.microsoftonline.com

2.

In the ‘Email or phone’ field, enter the email listed beside ‘Email1:’ on your Admission Verification form

3.

Your email password is in the format: MITT#########! a. First, input: MITT b. Next, input your Student ID exactly as it appears on your Admission Verification form: eg. 00000150901

c. Finish your password with an exclamation point: !

d. The complete password will look like this: MITT00000150901!

MITT###########! eg. MITT00000150901!

4.

Click ‘Sign in’

5.

You will be required to set up a password recovery option to activate your email, click ‘Set it up now’

6.

You must complete one of the three password recovery options to continue. Select ‘Authentication Phone’, ‘Authentication Email’ or ‘Security Questions’ and click ‘Set up now’

Choose one of the three recovery options, then follow the steps to set it up optoptions

7.

After you have configured a recovery option, click ‘Finish’

8.

Congratulations! You are now able to use your @workschool.ca email address and access Microsoft Office 365!

Q: Where can I obtain my Student Verification form? A: Student Verification forms will be issued to each student when they are accepted into a program. You can obtain a new Student Verification form from our Client Services Representatives at the Henlow Campus. You will need to present at least one form of personal identification.

Q: I am unable to login to the MITT Student Portal using the credentials provided on my Student Verification form A: Submit a ticket to the MITT Student Portal and Student Email help page. Go to http://mitt.ca/current-students and then click on ‘Submit a support request’. Fill out the form entirely and accurately and we will contact you within two business days.

Q: I have lost/forgotten my password for the MITT Student Portal A: If you have already logged in and configured your account, go to https://login.microsoftonline.com and select ‘Can’t access your account?’ to recover your password. If you are unable to successfully recover your password, submit a ticket to the MITT Student Portal and Student Email help page. Go to http://mitt.ca/current-students and then click on ‘Submit a support request’. Fill out the form entirely and accurately and we will contact you within two business days.

Q: How do I change my password? A: Click on the options cog

then click ‘Office 365 Settings’ and then ‘Password’

Q: How do I download the Office 365 software? A: Simply click “Install Now” and a small setup file, depending on the type of hardware you are using, will be downloaded to your device. Run the file and the click-to-run installer will start setting things up for you!

*Please note that if you already have an MS office product installed it may not let you run this installer**