Terms and conditions For usage of Decoded Netherlands web site and online bookings in the Netherlands made at decoded.com Key information Name of institute

Decoded Limited

Title of courses

Code in a Day Startup in a Day Data in a Day Innovation in a Day Hacker in a Day Storyteller in a Day (or as otherwise indicated on booking web page)

Tuition fees

€995 per individual, or as otherwise indicated on booking web page

Cost of textbooks and course materials

None. Fully included in course fees

Guidance and services included

None

Terms of payment

Single payment at time of booking

Payment instalments

Not offered

Payment method

Credit card online at time of booking

Duration of the contract

The terms outlined in this contract do not have a fixed expiry date

Conditions under which course may not be offered

Please refer to clauses A.3 and A.4 below

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

Cancellation and refund options

Please refer to clause A.4 below

Details of guarantee provisions

No guarantees are offered

Grace period

14 days. Details below in clause A.4

Copyright owner

Please refer to clause A.5 below

Complaints

Our complaints policy is available here: https://assets.decoded.com/factsheets/DecodedNether landsComplaintsPolicy.pdf

Confidentiality, privacy and use of information that you provide us

Please refer to section B below

PART A: TERMS AND CONDITIONS FOR ONLINE BOOKING AND WEB SITE USAGE 1.

Introduction

1.1.

These terms and conditions (the “Terms”) set out the basis on which you may browse and use our website,

available at​ http://decoded.com/​ (the “Site”) and the services offered through it including your booking onto any of our training courses (the “Courses”) and your participation on our Courses.

1.2. If you browse and/or use the Site, you are automatically accepting the parts of these Terms that apply to your browsing and use of the Site. The parts of these Terms that apply to your booking onto and particpating in Courses will only apply to you once you have clicked to accept them when you place your order. 2.

Booking Courses

2.1. Individual places on a variety of our Courses can be booked directly through our Site. Simply go to the ‘Book’ page of our Site and select the Course you are interested in attending. You will be required to fill out some registration information and will be required to submit your payment details in order to confirm your place on the Course. 2.2.

Once you have clicked to confirm the booking and payment for the Course has cleared we will send you a

confirmation email to confirm your place on the Course at which point a binding contract between you and us will have been formed. After that time you may only cancel or re-schedule Courses in accordance with our cancellation policy set out in section 4 of these Terms.

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

2.3. The prices applicable to our Courses will be as advertised on the Site. Unless otherwise shown, Advertised prices are stated exclusive of VAT which will be charged in addition to the advertised price unless you are exempt from paying VAT for any reason. 2.4.

If we make any pricing errors on our Site we reserve the right to change the price of any Courses to the correct

price at any time. If you have already booked onto a Course we will notify you of the pricing error as soon as possible and you will either be offered the chance to confirm your place on the Course at the correct price or you will be offered a full refund. 3.

Participation in Courses

3.1.

Courses will take place at the venue and at the date and time advertised on the Site.

3.2.

It is your responsibility to make sure you arrive at the correct venue in plenty of time prior to the

commencement of the relevant Course. We cannot be held responsible for any failure to arrive at the correct venue at the correct date and time and you will not be entitled to a refund or be able to book onto a substitute course if you fail to attend any Courses. 3.3.

You will be required to bring your confirmation email and may be asked to provide a form of identification when

you attend any Courses booked with us. If you wish to change the name of the person who is attending the Course you may do so at any time provided you notify us in writing no later than 2 working days prior to the date of the Course. Failure to do so may result in the attendee being refused entry onto the Course. 3.4.

We will provide all the necessary materials required for you to take part in our Courses.

3.5. Although we will try to avoid making any changes to our advertised Courses once we start to take bookings, it may sometimes be necessary to change the time, date or the venue of a Course from time to time and we reserve the right to do this at any time in our absolute discretion. We will provide reasonable notice to you prior to the Course date of any changes to the time, date or the venue that we need to make. If you are unable to attend any Course that you have already booked onto and paid for as a result of any change that we make you will be entitled to a full refund or offered a substitute place on the same Course on another date at your election (subject to availability). 3.6. We reserve the right to refuse any attendee on any of our Courses at any time and for any reason. If you are refused attendance other than for a breach of these Terms you will be refunded any Course fees that you have paid to us for the relevant Course. 3.7. You agree not to solicit or attempt to solicit, whether directly or indirectly the services of any of our employees, consultants, representatives or other persons involved in providing our Courses at any time after placing your booking for a Course for up to 12 months after your attendance on that Course.

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

4.

Cancellations

4.1. You may only cancel any Course booking made through the Site and obtain a full refund if you notify us in writing of your wish to cancel within 14 days of booking your place on the relevant Course and provided that the Course hasn’t already taken place. 4.2.

If you are no longer able to attend a Course that you have booked onto you will be permitted to re-schedule the

Course to a different date (subject to availability) without any further charge, provided you notify us in writing not less than 30 days prior to the date that the Course you initially booked onto is due to take place. 4.3. If you need to re-schedule a Course that is due to take place in less than 30 days’ time we reserve the right to charge a re-scheduling fee of 50% of the price of the booked Course in order to secure your booking on an alternative date for the same Course (the “Rescheduling Fee”). 4.4. We reserve the right to cancel any Course at any time in our absolute discretion but we will offer a full refund or provide you with an alternative Course date at your election if we choose to cancel a Course you have already booked onto. 4.5. Where a customer is entitled to refund or where a refund has otherwise been authorised, Decoded will process this refund via original payment method within 28 days. 5. 5.1.

Intellectual property rights All intellectual property rights in the Site and in any content or material published or made available on the Site

are owned by us or our licensors. 5.2. that:

You may print off one copy and download extracts, of any page(s) from our Site, for your personal use provided

5.3.

the material shall not be reproduced or included in any other work or publication in any medium;

5.4.

the material may not be modified or altered in any way;

5.5. and

the material may not be distributed or sold to any third party or otherwised used for any commercial purpose;

5.6.

you do not remove any copyright or other proprietary notices contained in the material.

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

5.7.

All intellectual property in any materials used by us or our trainers during any Courses including without

limitation any presentations, diagrams, pictures, audio, video, music, books, manuals, reports, data, written questions or exercises, code and any other works, content or materials of any kind whatsoever (“Course Materials”) are owned by us or our licensors. 5.8.

You may only use the Course Materials during your participation on any of our Courses and after the relevant

Course for your own personal use. You shall not make any copies of any Course Materials or use them or any part of them for any commercial purpose without our express written consent. 5.9. If you copy or use any part of our Site or the content made available through it or any Course Materials in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, immediately return or destroy any copies of any materials that are owned by us or our licensors that are in your possession. 5.10.

You agree that any ideas, concepts, know how, code, examples, written answers or any other work or materials

that you create during or contribute to any Courses while participating in them can be used by us in any of our other Courses without any restrictions. 6.

Use of the Site

6.1. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful nor attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. 6.2.

You are welcome to link to any page, of our Site provided you do so in a way that is fair and legal and does not

damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor establish a link to our Site in any website that is not owned by you. We reserve the right to withdraw linking permission without notice. 6.3.

Third party links and resources in our Site

6.4. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources and cannot be held liable for them in anyway. 7.

Data protection and privacy

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

7.1.

Any personal information that we collect from you as you browse and use our Site, or when you book onto or

participate in any of our Courses, will be used in accordance with our privacy policy. To find out more about the data we collect from you and how we use it please read our privacy policy available​ here (/uk/privacy-policy/)​. 7.2. By accepting these Terms you also consent to our use of your personal data in accordance with our privacy policy. 8.

Disclaimers

8.1.

We will provide all our Courses with reasonable care and skill.

8.2.

Except as expressly provided in these Terms, the Site and our Courses are provided on an "as is" basis. We do

not make any representation or warranty of any kind, either express or implied (whether by common law, custom, statute or otherwise) in relation to our Courses or our Site or any other content, products or services provided through it including without limitation any warranties in relation to fitness for a particular purpose or in relation to quality, completeness, accuracy, reliability or non-infringement. 8.3.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above

exclusions may not apply to you. Please check your local laws for any restrictions of limitations regarding the exclusion of implied warranties. 8.4. Nothing in these Terms is intended to disclaim or exclude any warranty or liability that cannot be disclaimed or excluded by operation of applicable law. 9.

Limitation of our liability

9.1. Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. 9.2.

We shall not be liable for: (a) any indirect, punitive, special, incidental or consequential loss, claim or damage of

any kind; or (b) any loss of profit, opportunity, anticipated savings or goodwill, damage to reputation or loss or damage to data, in each case whether direct or indirect and whether based in contract, tort (including negligence), strict liability, or otherwise, in each case which arises out of or is in any way connected with: (i) any use of this Site or its contents; (ii) your attendance on any Courses provided by us; (iii) any failure or delay in the use of any component of the Site including without limitation any unavailability of the Site irrespective of duration of any period of unavailability; or (iv) any use of or reliance upon any information, material, software, products or services obtained

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

through the Site or on any Courses or Course Materials, in all cases even if we have been forewarned of the possibility of such loss or damage. 9.3.

Our liability to you whether based in contract, tort (including negligence), strict liability, or otherwise shall be

limited to any non-excluded direct losses suffered by you not to exceed in aggregate an amount equal to any Course fees you have paid to us for any Courses to which your claim relates or if your claim does not relate to any Courses to a sum of £100. 10.

General

10.1.

We may revise these Terms at any time by amending this page. Your use of the Site will be subject to the most

recent version of these Terms available on the Site. Your participation in any Courses will be subject to the Terms that were current at the time you placed the booking for those Courses. 10.2.

These Terms do not create or infer any rights that are enforceable by any person who is not party to them.

10.3. You may not assign, sub-license or otherwise transfer any of your rights and obligations in these Terms to any other person. 10.4. If we decide not to exercise or enforce any right that we have against you at a particular time, then this does not prevent us from later deciding to exercise or enforce that right. 10.5. If any part of these Terms is found to be illegal, invalid or otherwise unenforceable by a court or regulator, then, where required, that part shall be deleted from the Terms and the remaining parts of the Terms will continue to be enforceable. 10.6. These Terms, including their subject matter and formation, are governed by English law. You agree that the courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

PART B: PRIVACY AND USE OF INFORMATION YOU PROVIDE US At Decoded we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly. 1. Information We Collect. In running and maintaining our website we may collect and process the following data about you:

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

1.1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. 1.2. Information provided voluntarily by you. For example, when you register for information or make a purchase. 1.3. Information that you provide when you communicate with us. 2. Use of Your Information. We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following Purposes: 2.1. To provide information to you that you request from us relating to our products or services. 2.2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. 2.3. To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. If you completed one of our surveys we may use your information to undertake research and report the conclusions of our research to customers and clients, agents, service providers, survey and research organisations. 3. Disclosing Your Information. We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: 3.1. In the event that we sell any or all of our business to the buyer. 3.2. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud. 4. Use of Cookies. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer and browsing to assist us in improving and optimising our website. We may gather information about your general internet use by using the cookie.Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details Whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. We set the following cookies: 4.1. Decoded_Language - sets the language of the website

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco

5. Storing Your Personal Data. We may need to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We will do our utmost to ensure that your data is treated securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you send to us electronically, sending such information is at your own risk. 6. Third Party Links. On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. 7. Access to Information Users in some countries will have the right to access any information that we hold relating to them. Please contact us using the details below if you wish to access your information. We may charge a fee to cover costs incurred by us in providing you with the information. 8. Contacting Us Please do not hesitate to contact us regarding any matter relating to this policy at [email protected]

Decoded • ​Spring House • De Ruijterkade 128 ​• ​1011 AC • Amsterdam T​ +31 (0)6 42 43 72 84​ • E​ [email protected]​ • W​ http://decoded.com​ •​ ​TW​ @decodedco