STAFF WELCOME PACK 2015-2016 Rak Academy Welcome Pack 2015 - 2016

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Meet the Leaders of The Academy: Our Patron His Highness Sheikh Saud Bin Saqr Al Qasimi, Supreme Council Member and Ruler of Ras Al Khaimah Chairman of the School Board Mr. Youseef Ashkar Executive Principal

Mr Ross Hall Email: [email protected]

Head Teacher Secondary

Mr Ian Campbell Email: [email protected]

Rak Academy Welcome Pack 2015 - 2016

Head Teacher BC

Mr Westley Hughes PGDPPS, M.Ed., B.Ed. (Hons) E-mail: [email protected]

Head Teacher PYP

Mr Steven Thompson Email: [email protected]

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School Vision Vision A Centre of excellence in learning at the heart of the community.

Mission “Creating a culture of lifelong learners who are committed to a sustainable future within a global society” 

Delivering a diverse curriculum providing an inclusive supportive education for all learners.

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Creating a stimulating learning environment promoting engagement of students in the learning process.

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Providing holistic learning opportunities to enrich student’s lives.

Global Citizens As global citizens our students can demonstrate empathy for the situations of others, openness to a range of perspectives and an understanding of their own and others beliefs and values.

Excellence in Learning Students acquire and develop new and consolidated knowledge, skills and understanding in different ways and over different time periods, embrace challenge and take responsibility to achieve their academic potential.

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Our Academy RAK Academy was founded in 1975. Since then the school has dramatically grown in size and has developed an internationally-focused, co-educational, multi-cultural environment for the students, as well as providing an academically challenging education. We are committed to our mission of life-long learning and global citizenship. The school operates as a fully registered private school under the patronage of His Highness, Sheikh Saud bin Saqr Al Qassimi, the Ruler of Ras Al Khaimah. The school is divided in to 3 parts; The British Curriculum School which follows the National Curriculum for England and Wales, Primary Years Programme (PYP) which is part of the International Baccalaureate Organisation (IBO) and Secondary which follows a modified version of the National Curriculum up until year 11. Students then have the option of taking the IB and AS levels for a further 2 years. Many of the pupils are local to Ras Al Khaimah (approximately 60% UAE) the remaining students have come from over 60 countries, including countries as far away as Japan, Mexico, Canada and New Zealand. This has played a vital part in promoting and understanding the international mindedness at RAK ACADEMY. Teaching Staff The majority of teaching staff across the Academy come from overseas. All our teachers are required to have the necessary teaching qualification and experience in their teaching specialism. Arabic and Islamic teachers are mainly from the surrounding gulf countries and are experienced in their teaching specialism.

English Additional Language Department (EAL) The Primary school has a strong EAL Department, for those students whose English is a second language to them. Each year group in KS1 has an EAL teacher who will support inside the class or work with small groups of students outside of main stream class, for a few lessons a week. Within KS2 EAL assistants are timetabled to support individual students/ small groups for specific lessons. This is an opportunity for the students to gain additional practice with their maths, reading and writing.

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A Primary Teacher’s First Impressions: 2014 Signing up with RAK Academy was my first overseas post so as my family and I left the UK early one damp and drizzly morning we were filled with excitement and nervous anticipation. The moment we landed we were met by a Rak Academy staff member and it was so reassuring to see other new staff and have someone to chat to and answer all your questions. We soon discovered there is a great atmosphere and rapport amongst the staff here and everyone supports each other and helps you through all the initial systems such as visas, driving licenses etc. We had set out with all good intentions to live a new, healthy lifestyle particularly after we had been introduced to the amazing facilities at the Hilton beach resort. We have discovered some great little spots to eat and I don’t know of anywhere else that actually delivers KFC to your front door! RAK appears quiet initially but there is always something going on and I would advise you to join the expat group who get email updates of all that is happening. https://groups.google.com/forum/#!forum/rak-expats Other useful sites to consider: RAK Market place – Facebook RAK Ladies – Facebook Another must, particularly for families, is to buy The Entertainer... It is a book of vouchers that give you loads of great things to do and places to eat, it is also good for your visitors. RAK is an experience, it is not Dubai but the glitz of the city is only an hour away and RAK gives you the opportunity to live in a real expat community.

A Primary Teacher’s First Impressions: 2015 Arriving in a new country at night would have been a bigger challenge had I not been met by the warm smile of one of the RAK Academy members of staff who awaited me as I exited Sharjah International Airport. The 45 minutes drive to my apartment was quite reassuring as everything had happened just as I had been informed in all prior communications with the school. I was shown into my apartment which had been well prepared for my arrival and I settled in with ease. Returning staff assisted me not just in school, they also took me to malls and I was able to buy groceries and whatever I needed to make my apartment a home. Interacting with the teachers also enabled me to get used to understand schedules much easier. The best part of my first few days was that I was surrounded by people that I could count on to answer my ‘settling in’ questions. It is a joy to work in Rak Academy.

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Here to Help This year we have 3 teachers who have volunteered to help assist new staff with their settling in process and for you to have a friendly face around the school: Rebecca Renshaw – Year 3 teacher [email protected]

Danielle Gibbon – Year 3 teacher [email protected]

Claire Chapman – Year 2 teacher [email protected]

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Dress Code for the School Every one of us struggles with what to wear in the heat, especially our footwear. However, all school buildings, classrooms + offices are air conditioned; therefore, a professional appearance must be adhered to at all times. We recommend light, natural materials that are loose fitting.

Male staff Trousers (no shorts) Shirt & Tie Shoes A Jacket is optional but may be required for more formal occasions. Female staff Skirts (below knee) Trousers (no denim) Tops (not revealing) must cover shoulders (no cleavage) Shoes (no trainers or beach style flip flops)

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Setting up Home The RAK Academy staff live all around Ras Al Khaimah, you are provided with free, furnished, air conditioned accommodation as part of your contract. Some staff live in accommodation which they have acquired themselves in other areas of Ras Al Khaimah, such as Al Hamra and Mina Al Arab. Below are photographs of examples of staff accommodation provided by school.

Union Tower

Yasmin Village

Al Qurum

It is worth remembering, especially if you have not lived in this type of climate before, that the insects you might find in any accommodation are different from those in more temperate climates. Fly screens are provided on doors and windows, but this will not keep out all insect life. Insect repellents are ready available. Another common surprise for people is that the water coming from the cold tap (faucet) when you arrive is unlikely to actually be cold. This is because we live in the desert, so even water pumped from underground does not get cold in the summer. A useful tip is to turn off your water heater and use the hot tap for cold water, as this is usually stored within the building and can therefore be cooler than that coming from the ground! The water is drinkable, but bottled water can be delivered to your door for around 8 dirhams for a large container. Depending on number of bedrooms, here is a basic list of the furniture/furnishings in the accommodation: Double bed Single bed Dressing table with chair Sofa set with coffee tables Dining table with chairs Study table with chair Crockery set Pillows Rak Academy Welcome Pack 2015 - 2016

Toaster Kettle Set of saucepan and frying pan Iron and Ironing board Cutlery set Drinking glasses Bath towel and hand towel Quilts with bed sheet and pillow cases 8

Welcome Pack You will have a typical welcome pack in your apartment when you arrive which will include the following items: Water, sugar, tea, coffee, milk, cereal, butter, 2 toilet rolls, bread, fruit juice, soap, tissues, a sponge.

Plug sockets are three pin (UK style) although most appliances are two pin. You may require an adaptor and these can be purchased from local supermarkets such as Carrefour, Lulu, and Spinney’s as well as electrical shops around the city. Electricity If you are staying in accommodation provided by the school the electricity for your apartment will be paid for by the school. Upon receiving a bill for your apartment, simply bring this along to school and hand this into accounts. There are two accounts departments: one based on the lower floor of the BC school and the other is located in the Secondary School main foyer on the ground floor. Gas In all school accommodation there will be one gas bottle provided upon moving in. After this gas is payable by yourself and there is a service where it is delivered directly to your apartment. There are many companies which offer this service; here is a number to use: Al Didgada Gas 072462701 Al Hana Gas 072446106 Etisalat Building GASCO 072282429 Other Utility bills Television and internet are payable by yourself if you wish to have these facilities. Etisalat is the ONLY provider for internet access. They offer various TV packages which include your phone line as well as internet. Etisalat stands can be found in Manar Mall, Al Hamra Mall and also the main Etisalat building is found in Rak City. To set this up, you will need a letter from school stating you are a Rak Academy Staff member. This can be collected from Ramona in the Accounts building over in the Secondary School. You will also need to take along with you, original and copies of your passport and visa (they will accept the temporary visa).

Secondary building housing Accounts, Ramona’s Office, Executive Principle Ross Hall’s Office, Transportation Office

A little advice– this process can be time consuming, be persistent, patient and put on a friendly smile and they will be sure to help!

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Doctors and Medical To See a Doctor: The school provides medical insurance. This entitles you to cheaper healthcare. There are a range of doctors and dentists listed in the booklet you will be given with your insurance card. There are many doctors and medical centers around Ras Al Khaimah, however most staff use RAK Hospital. When you visit one of the medical insurance listed doctors, you have to produce your Insurance card and pay 50 dhs. Some medication and tests are covered by the medical insurance provided and these are stated in the booklet. It is very important that you carry your medical insurance card at all times.

Extra medical insurance: It is advisable to apply for a government health card which entitles residents to low cost medical treatment at public hospitals and clinics. An application form can be collected from any public hospital then submitted (typed in Arabic), along with the correct documents to your local Health Care Center. The health card is valid for one year and can be renewed online. Documents required:     

Passport copy Covering letter from sponsor Visa application copy 2 passport size photographs Completed application form

Fees: 0-9 Years - AED 100 10-17 Years - AED 200 17 Years and Above - AED 300 plus AED 200/- for medical examination Emergencies: Saqr Hospital provides an accident and emergency department should you need it. You will need to take your government health card with you to Saqr Hospital. There is also an emergency department at RAK Hospital.

Dentistry: Dentistry is not covered under RAK Insurance. There are many dentist clinics around RAK city and this is paid per visit. Local clinics will sometimes send out discounted rates for RAK Academy staff.

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Maternity: Maternity is not covered under RAK Insurance so if you are planning on having a baby here in the UAE it will need to be paid for personally. A wider selection of hospitals is to be found in Dubai. All employees are given ‘Labor Law’ benefits which entitles you to a total of 45 consecutive days (this includes weekends) maternity allowance paid, from the date of birth. You can then have a further 45 days unpaid at the discretion of the Head Teacher. You are entitled to a ‘Nursing Allowance,’ which provides you with one hour each day in order to nurse your baby. Many hospitals provide maternity packages, which covers the cost of your medical treatment pre and post birth. Each hospital is different and discussion needs to take place with the one you chose. A popular hospital with RAK Academy staff is City Hospital, Dubai. Optician: Optical work is not covered under RAK Insurance. Samir Opticals in Manar Mall gives a comprehensive eye test and glasses are usually ready quickly. They offer a 25% discount to staff at RAKA. The best advice is to talk to staff about their experiences and get recommendations from them before you visit anyone and ask on relative facebook groups for the most up to date advice.

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Getting around the UAE Taxis: When you first arrive in RAK your best means of getting around will be by taxi, however don’t be afraid to ask for a lift with an existing member of staff. The taxis are cheap and you can generally hail one from outside your apartment building. The drivers are very accommodating and honest. Most staff have a regular driver and contact them directly rather than the switch board. Recommended driver: Kamrul (+971) 0562773353 Abid (+971) 052906560 Lincon (+971) 0507407795 Bilal (+971) 0556118238 Asghar (+971) 0553877234 Mohsin (+971) 0508481052 Sahib (+971) 0507663129 Shabbir (+971) 055 251 5677 Naqeeb (+971) 055 361 9380 Renting a car If you decide you want to be more independent one option is to rent a car. Providing you have a valid driving license from your country of origin you can rent a car immediately. All paperwork is processed by the rental company. You will need to provide copies of your passport, temporary visa and current driving license. Credit cards are an acceptable method of payment. Most RAK Academy staff rent from a company called AL 050-6278963 055-6278963 The manager is Babu.

SHAMSI RENT A CAR LLC.

There are many other car rental companies around RAK City which the staff at RAK Academy also use; Fast Cars Al Jazah Street Opp Chambers of Commerce Ras al Khaimah 07 233 9387 Impala Rent a car Dafan Al Khor Ras Al-Khaimah 07 236 5929

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Hertz Al Hamra Mall Ras Al Khaimah 07 243 4927 Some car rental companies will offer an initial discount to RAK Academy staff in the new academic year. These discounts and offers will often be distributed via email. You will pay approximately 1500 – 1800 dirham per calendar month for a medium size car which includes insurance. With Al Shami Rent a Car their service also includes a monthly collection where they service and clean the car and return it to you. Important notice: Should you incur any traffic fines these must be paid in full on return of the rental car. There are many speed cameras situated around the city, as well as on the routes to Dubai and new ones are constantly propping up, so please drive carefully and stick to the speed limits. Warning: speeding fines are between 600 - 700 dirhams. These can be paid at Traffic and Licensing Department and Al Shamal. Buying a car There are many options available to you depending upon what your needs may be. There is often the chance to buy a vehicle privately from a colleague at school who will advertise this through school emails. Most vehicles being sold around May/ June. There are many car dealerships in RAK although they mainly deal with new cars. Second hand cars are less easy to buy in RAK, so it is advisable to travel into Dubai and shop around. There is an abundance of choice from sports cars to 4-wheel drive vehicles and everything in between. Cars here are cheaper and so is the fuel. Banks and dealers offer competitive interest rates; also if you take out a car loan through your bank you also get the added bonus of gaining air miles. You will need a UAE driving license to buy a car. Driving around RAK Driving in RAK is easy enough, but be aware of other drivers who are less cautious than yourself. Travelling around in a taxi for the first few weeks will give you an idea of the main routes. Be prepared to use lots of U turns and be aware of the speed humps as these are not always painted or sign posted. You will find out very quickly that driving here is a little stressful. You will be flashed at, beeped at, tail gated, overtaken and cut off on a regular basis. Just be patient and stay strong. Rude gestures and road-rage are strictly forbidden. Keep your distance, sing a happy tune to calm yourself and always wear your seatbelt.

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Driving in Dubai Driving in Dubai is very different to RAK and can seem a little daunting initially. It is a good idea to get a few lifts to Dubai first and make notes of the route, before driving yourself. The directions are not well sign posted and roads can be quite confusing. The best way to find your way around Dubai is to drive it and get lost a few times. Maps can be helpful but memory is better. Using GPS on your phone can help, but it is worth remembering that road layouts are constantly changing as construction is undertaken. Petrol Stations Adnoc is the most familiar petrol station you will see. These are serviced (no need to get out of your car). Just tell the attendant the petrol you require, how much you would like and they do it all for you, even wash your windows while you wait. Most petrol stations accept bankcards; however it is an idea to check before they fill up. Some staff provide a small tip - 5 dirham or round up there cost to the nearest 10 /100 but this isn’t necessary. Getting a UAE license Once your residence visa is issued you must apply within 30 days for your UAE driving license. In most cases, if you have a current driving license from a Western country, you can easily be issued with a UAE license. You are also required to have an eye test (nothing to worry about). After all the necessary procedures you will be issued with a license that is valid for 10 years. It is also advisable to carry this around with you at all times when driving as the police will ask to see your license during spot checks. School will help you with the following:  Translating your driving license into Arabic Organise a bus driver to take you to the licensing department (Arlene can organise the bus – she is situated in the accounts building over in the Secondary school in Transportation on the ground floor) – you will need to arrange this time with your Team Leader, as this can only be done during school hours, then contact Arlene who will organise the school bus [email protected] You will need:  An original/ copy of your residency card  An original/ copy of your passport  An original/ copy of your driving license from home country  Two passport photos You pay for the cost of the license, approximately 50 dirham for translation and 200 dirham for the license.

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If you have an accident in your car you must call the police and not move your car from the scene. Useful Emergency Numbers Police – 999/ 998 Civil Defence – Fire 997 Hospitals  Saqr Hospital – 072223666  RAK Hospital – 072225555 Federal Electricity & Water Authroity (FEWA)  Electricity – 072287766  Water – 072287766 National Ambulance – 800 436 7 677Emergency Services Other Useful Information Childcare If you have children of school age (2½ to graduation) then two of them are entitled to free education at RAK Academy. If they are not of school age, then there are various options available to you. You may be a non-working spouse and there is a great support network for mother and child in RAK. If you work, you may want to hire a Nanny to look after your child. It is usual to find a live in or live out nanny here in RAK and people at school will be able to assist you with this process. There are private nursery options for younger children. Staff at RAK Academy use: Red Bus Nursery Al Hamra Village Marina Road (Towards new Gate 6) Ras al Khaimah [email protected] Tel: 072 438 603 Mobile: 052 899 7878 Little Treasures Nursery PO Box 85641, Al Hamra, Jazeera, Ras Al Khaimah, UAE. [email protected] Tel: 07-2432307 Mobile: 055-3218851 Little Oxford Nursery (closest to the school) Khuzam

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Ras Al Khiamah [email protected] Tel: 072361652 Non-working Spouses There is a good support network for non-working spouses in RAK and they meet regularly to have coffee, chat, go on excursions, etc. There are also the many leisure facilities on offer in RAK – beach club, golf course, water sports, etc. You will find plenty to fill your time. A good way to meet new friends is to sign up to RAK Expat Social Meet up Group: http://www.meetup.com/RAK-Expats-Social-Meetup-Group/ This group meets up on the last Thursday of each month at one of the many bars in RAK City and Al Hamra. On this website there are many other groups you may wish to join. Postal Service There is no standard address system in the UAE, making mail-to-the-door delivery impossible. RAK Academy has a PO Box 975 which you can have your mail delivered to, and it is then put into your school pigeonhole in the staff room. When having items couriered here it is best to give the school address as the school has 24 hour security that can take delivery of items and store them until you can collect them. Shopping in Ras Al Khaimah In Ras Al Khaimah it is possible to buy most everyday items. The main shopping centres are Manar Mall, Al Hamra Mall and RAK Mall. There is also a new mall called Al Naeem Mall opening shops and restaurants on a weekly/monthly basis. There are many other smaller outlets and new shops are opening all the time. Manar Mall

Manar Mall is Ras Al Khaimah’s popular shopping arcade. Familiar retail outlets to you maybe:  Milano  Next  H&M  New Look  Dorothy Perkins  Marks and Spencers (without the food hall unfortunately)  Early Learning Centre  Body Shop  Giordano

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Pierre Cardin Accessorise Mothercare Claire’s Tips and Toes beauty Salon Carrefour is the main supermarket where locals and Expats carry out their weekly food shopping. You will find this in Manar Mall and there is also a Carrefour in Al Safeer Mall. Here you can also find electrical items as well as home furnishings.

There is also a food court with all your regular fast food options, a cinema and a Fun City for the kids. RAK Mall

Rak Mall is located on Khuzam Road and is a distinctive landmark, with easy access from all the major thoroughfares and ample parking facilities. Familiar retail outlets to you might be:  Matalan  La Senza  Body Shop  Homes R us  UAE Exchange  Paris Gallery  Lifestyle  Heads Up (Men’s salon) Lulu’s is the supermarket housed in RAK Mall, which is also popular to carry out your weekly food shopping. It also sells a range of home furnishings and electrical items. There is also a food court with a Papa Johns, Bloomsbury, Indian Palace and regular fast food outlets.

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RAK Mall is particularly good for families with an indoor play area called Sparkey’s with fairground rides, an ice rink, go-carting, zorbing pool and even a children’s hair salon. Al Naeem Mall

This is the newest up and coming mall to the Emirate. There are many well-known shops and restaurants opening on a weekly/ monthly basis. Al Naeem Mall houses a Spinney’s supermarket which stocks a great deal of imported goods including a dedicated pork section for non-muslims and saves you the trip out to Al Hamra for those imported goods you might be missing. In all malls you will find electrical shops for all your iphone, ipad and ipod needs. Al Hamra Mall Based in Al Hamra Village approximately 15-20 minutes drive from RAK City. Taxi prices from Rak City are approximately 50 dirham (very cheap). With over 100 stores to choose from, shoppers can delight in designer clothing, electronic appliances, furniture and daily groceries. Al Hamra Mall contains a Spinney’s supermarket which has a dedicated pork section for non-muslims. Be warned Spinney’s prices are higher than Carrefour and Lulu’s but nice to shop here for the treats you are missing.

Home Centre/ Ikea Home Centre is based in Safeer Mall as well as one being located on the Nakheel side. It is the UAE’s renowned chain, specializing in furniture and home furnishings. Ikea is situated in Festival City in Dubai and RAK Academy will often organise a trip here during your induction week. Other areas for shops Khozam (the school district area) There is a row of shops which can provide for all your basic necessities (and some luxuries).  Nes Nas Supermarket  Hot Breads Rak Academy Welcome Pack 2015 - 2016

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Tailors Dry Cleaners Kebab Takeaway Pharmacy Al Safeer Market

Hilton Road  Splash Centre  Lifestyle  Baby shop  Shoe Mart  Home Centre  Max Nakheel A whole range of shops including:  Indian shops  Tailors  Material  Restaurants  Supermarkets  Pharmacy  Travel Agent  HSBC ATM Kuwaiti The Old Souq and bazaars have an unmistakable feel and charm of the past. One can enjoy the experience of traditional shopping, including haggling over the prices of carpets to spices. Many of the local outlets and Souqs expect you to haggle to get a good bargain. You will also find a Fish Market in town that is well worth a visit. People suggest you visit early mornings to get a deal on the catches of the day. At the far end of the Corniche moving away from school towards the flyover leading to Julphar Towers is a Fruit and Vegetable market. You can buy fruit and vegetables in small amounts or bulk for a very cheap price. You need to take small notes with you and chain as this is not a card payment facility and they very rarely have change for larger notes. You will find imported goods are much more expensive than in your home country. If you can’t get what you need in RAK then nearby Ajman City Centre, Sharjah or Mirdiff City Centre, (Dubai) have lots of shops catering for your every need.

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Hair and Beauty There are many local barbers around RAK for male staff members, they also provide close cut shaves. It is best to ask other staff member’s advice on where they go. There is a gent’s barber on the second floor of Al Hamra Mall called Heads Up and the same chain has just opened in RAK Mall. There is ample selection of options for the ladies beauty needs. The hotels tend to be priced much higher than the local beauty salons. The most popular salons for female staff are:  Tips and Toes located in Manar Mall (+971 7 233 7719) and Al Hamra Mall (+971 7 243 3770).  The Beauty Zone located in Mina Al Arab (+971 7 243 3455). There is a salon opened in RAK Mall called Spa Nail Touch. Alcohol Alcohol is to be consumed at home and can be purchased at a small number of outlets. There is a bottle shop near the port of RAK, one behind the Bin Majid hotel, Al Hamra Cellar and one near to Spinney’s supermarket outside Al Hamra Mall. All hotels have licenses to sell alcohol. Please be advised you need a license to have alcohol in your vehicle when driving in Dubai and under no circumstances should you drive through Sharjah with alcohol in your car (this is a dry emirate). Banks During staff induction week school organise for a few banks to come in and speak to staff regarding opening an account. It is a fairly straightforward process but does take time once the relevant paperwork has been filled in. There are several banks in RAK but the most popular with the school staff is HSBC. If you already bank with HSBC outside the UAE you will still have to open a new account here. All banks will ask if you wish to have a credit card. This is convenient as many UAE debit cards cannot be used online to pay for goods, however credit cards can be. A word of warning – interest rates are rather high and often-unexplained charges appear on your statement so check your statement each month. Also you need to contact the bank directly to set up an agreed minimum payment amount (usually 5%) or an agreed amount to pay your balance each month, otherwise they will take the TOTAL AMOUNT outstanding from your personal account. You will need a letter from school stating your monthly salary to open an account. This letter can be given to you from Ramona in the accounts department over in the Secondary school (if you are opening the account yourself and not during the induction week when banks visit the school). However, if you open an account on the induction day all paperwork is collected on your behalf by the representative of the bank:

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List of banks: HSBC Corniche Street Near Abrah Market Ras Al-Khaimah United Arab Emirates +971 600 554722

Emirates NBD RAK Mall Ground Floor Ras Al Khaimah UAE 600 54 0000

Dubai Islamic Bank Ras Al Khaimah UAE +971 7 228 4888

Other services from Banks Banks will advertise that you are able to take out a loan (personal/car) immediately upon opening your account – this is not true! You can get a loan once your first month’s salary has cleared into your account. Mobile phone School will provide you with a sim card upon arrival. It is advisable to bring an unlocked phone from your home country. There is no need to sign up to a mobile phone package as credit and data is fairly cheap and tends to last for the month, depending on your usage. To get the schools sim card registered in your name you need to take your phone, sim card and passport into the accounts department in the Secondary building. They will phone up the mobile provider with your details who will then register the sim card to you. This can take time and sometimes not happen straight away. Be persistent with going back to accounts to say it is still not activated! There are two mobile phone providers Etisalat and Du. School will more than likely use Etisalat. Sending money home Most staff use a bureau de change to send money home, as bank charges are more expensive. The most popular one is the UAE Exchange next to Matalan in RAK Mall on the second floor. You will need the address of your bank in your home country, the swift number, IBAN number, the BIC number and ID. If you have your residency card you can use this or your passport. The first time you send money home the UAE Exchange will set up your details and provide you with a Gold Card, the process will then be quicker each time you send money home. At present the charge for sending money home is 45 dirham plus the charge of the bank in your home country.

Health Check A lot of the information mentioned above may require you to already have your residency card and/ or visa. The health check is provided by the school and is carried out during the school day. Your Rak Academy Welcome Pack 2015 - 2016

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Deputy Head/ Team Leader will organise this for new staff during a free period or over a lunchtime. Health Club Subsidy You have the opportunity to join one of the beach clubs in Ras Al Khiamah and school will subsidize part of this cost for single, couple or family membership. Hilton Beach Resort and Spa The beach resort in Ras al Khaimah has 1.5 kms of private beach, a fully supervised kids club, 14 dining and lounge choices, including 4 specialty restaurants, a spa with treatments, hammam Turkish baths, saunas, steam rooms and whirlpools, 7 outdoor pools, beach club, watersports center and a 24-hour fitness center. http://www3.hilton.com/en/hotels/uae/hilton-rasal-khaimah-resort-and-spa-RKTRSHI/index.html Cove Rotana The Cove Rotana has a 600m pristine beach, bodylines Fitness & Wellness Club includes jacuzzi, steam, sauna, 7 massage rooms, fully equipped gymnasium, fitness classes, cardiovascular and weight training, H Style hairdresser salon, Flipper's Kids' Club, 2 outdoor swimming pools, Kids pool, and offsite activities include sight seeing trips, desert trips, fishing trips and water sports activities. https://www.rotana.com

Both hotels offer added benefits to RAK Academy staff that will be explained to you on your visit to both hotels during induction week. We recommend you make your mind up once you have visited both hotels. RAK Academy Staff Card

You need to take a passport photo and your visa to Mr Saju (ICT – BC building second floor) and he will be able to produce your staff card. You can then use this card to gain discounts in many outlets.

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Making the most of the Social Scene in RAK An absolute must is the legendary brunches that happen all over the UAE. Hilton Resort and Spa – first Friday of every month. +971 7 228 8844 The Cove Rotana – two brunches happen at this hotel one in Cinnamon and one in Bassilico. +971 7 206 6000 Belgium Beer Café – BBQ Brunch (check if this is on as this is a fairly new brunch). +971 7 243 8489 Mai Tai Lounge (Trader Viks) – Every Friday. +971 7 244 6666 Al Hamra Hilton Beach – Every Friday during the winter months (as this brunch is outside). +971 7 244 6666 At a brunch you pay an all inclusive price. The price is dependent on whether you wish to have the alcohol or non-alcoholic drinks option. Each brunch ranges in price and information can be found on websites, hotel flyers or by phoning the venue. RAK RAK Sailing Club Great for families – located past Hilton Resort and Spa along a dirt track. It is a very casual, peaceful atmosphere – ladies don’t wear heels. They regularly hold social events where there are sailing competitions, emails are usually distributed around the school when an event is happening. One evening a week (usually Tuesday) they hold a clay oven pizza night – get there early as it can get busy. Members pay 10 dirham, non-members pay 20 dirham. They also hold a mussels and frites night and have held their first Hog Roast evening this year. Please be advised it is a cash venue ONLY. You buy a 50 dirham or 100 dirham booklet from the bar in order to purchase drinks (non-alcoholic and alcoholic). It is worth going to the sailing club with RAK Academy staff members first as some taxi drivers are unaware of the Sailing Clubs location. Hilton Double Tree On the last Thursday of every month The Double Tree have a roof top pool party. They also have a happy hour each evening.

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Tower Links Golf Club – Bunker Lounge Sports Bar Very popular with RAK Academy staff. This bar has a happy hour 5-7pm every evening and RAK Academy staff receive 15% discount after happy hour. They also serve a good range of food and drinks reasonably priced in a friendly atmosphere. A Local band plays on a regular basis and there are many events held throughout the year to attend. There is also a dartboard and pool table. Hilton Beach Resort and Spa & The Cove Rotana Both hotels have a selection of bars and restaurants. The Breeze Bar at Cove Rotana has a happy hour 5-8pm and is a beautiful setting. You can also use your RAK Academy Staff card to gain further discount at the Cove Rotana. Corniche Ras AL Khaimah Corniche is a hub of activity, especially at night with Joggers, Walkers, Cyclists, go Carts etc. There is an Italian restaurant called Pesto, an Indian restaurant called Moti Mahal, a Costa Coffee, a Chinese restaurant called The Red Wok, to name but a few. The corniche also houses The Mangrove Hotel where staff speak highly of the Chinese restaurant. Most restaurants unless they are in a hotel do not serve alcohol in this area. Pebbles and Amigos Located around the back of Bin Majid Hotel (taxi drivers will know where this is). Pebbles has a local band playing most evenings and a lively atmosphere – a good night out with a group of friends. Most staff will then move onto Amigos to finish the evening. Al Hamra Belgium Beer Café One of the newest bars in town serving an array of imported beers and has a delicious menu. Their happy is 5-7pm most evenings. Mai Tai Lounge – Trader Viks (inside Hilton hotel) Features live entertainment from Cuba. Delight in exotic concoctions, an excellent place to socialize with friends. Be warned their mixtures are rather strong! Al Hamra Marina Contains many restaurants: Johnny Rockets Tuscano Café Arabic restaurant No alcohol is served at the restaurants on the marina.

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Marina Yacht Club

A lovely setting to enjoy lunch with friends or a romantic evening meal. There is often entertainment and alcohol is served at this venue.

English Pub Enjoy traditional English Pub experience with their lively resident band. The venue often holds a comedy evening, popular with RAK Academy staff. They also serve food and alcohol. Happy hour is 57pm.

Waldorf Astoria Set in a charming beach front location with an array of bars and award winning restaurants. The Lexington Grill is said to be the best steak in town and Camelia is a lovely setting for an afternoon tea.

Al Hamra Golf Club The Golf Club contains three different venues Pesto, Lagoons Sport Bar and Maison Mathis. Pesto Restaurant - is a Modern Italian Authentic Restaurant that features real original Italian cuisine which serves fresh hand made pasta and Pizzas as well a wide selection of traditional Italian Food in a casual atmosphere with energetic, friendly service. Lagoon’s Sports Bar – Considered by many as the 19th hole Lagoons sports bar provides the perfect meeting place either before or after golf. Watch live sport on the many television screens whilst enjoying your favorite tipple or relax on the terrace overlooking the 18th green and reminisce over the day’s game. The Lagoons menu features many of the old favourites such as burgers & club sandwiches with a variety of beers and cocktails to accompany your chosen dish. Maison Mathis – The newest café in town, popular for breakfast.

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Marjan Island Marjan Island is a fast growing development with new hotels springing up every year. Rixos It contains the magnificent Rixos Hotel - The World of Rixos Hotels has no time and space limits. Day or night, you can have fun of your choice with different activities at all hours. The sun, the sea and the swimming pools are a source of joy and enliven your day. This hotel is becoming very popular with staff at RAK Academy with the many restaurants, all inclusive access and it’s very own night club. Marjan Island Hotel (a dry hotel) The Moorish designed Marjan Island Resort & Spa offers impeccable standards of service combined with distinctive style reflecting its Arabic heritage and a tradition of hospitality. The newest destination and most discerning resort attraction of Ras Al Khiamah is a genuine place to experience world-class tourism in a setting where Arabian hospitality complements our amiable culture. Hilton Double Tree This charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Discover remarkable restaurants, bars and beach parties within.

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Other Useful information

The United Arab Emirates The UAE is a land of contrasts: mountains and beaches, deserts and oases, modern and traditional, from Bedouin markets to Dubai’s legendary duty-free shopping. It is made up of 7 Emirates – Dubai, Sharjah, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah and Abu Dhabi. They are all developing at their own pace with Dubai at the forefront. The development and construction in all of the Emirates has exploded in the last 5 years and it is one of the most vibrant, multi- cultural places in the Middle East. Abu Dhabi, the capital, is modern and flourishing. Sharjah is a more traditional Emirate but is ever-expanding and merging into Dubai. In the other emirates life moves at a slower pace where the more traditional lifestyle is obvious but modernisation and development is increasing rapidly.

Ras Al Khiamah Ras Al Khaimah (RAK) meaning “head of the tent” is the most northern, of the 7 emirates, making up the United Arab Emirates. The UAE is located on the edge of the Rub Al Khali Desert, which is part of the much larger, Arabian Desert. Rasl Al Khaimah is the fourth largest emirate, covering an area of 1,700 Square Km. The Emirate of Ras Al Khaimah is lucky to boast some of the most scenic and fertile land in the UAE. RAK borders with the surrounding emirates Umm Al Qwuain, Fujairah and Sharjah. The Sultanate of Oman borders the north and the south. The northern part of Ras Al Kahimah has the amazing views of the Hajjar Mountains, offering great opportunities to enjoy time in the desert off road, exploring the wadis, and taking in the local camel racing in the winter months. To the East, the Emirates boast the fascinating mountain range, called Ru’us Al Jibal, which is part of the Hajjar Mountains. This fascinating mountain range, climbs to 1200 metres in parts! The Emirate is also famous for its palm gardens and fertile grounds, which have provided food and shelter to the locals for centuries. To the west, the Emirate borders with the Persian Gulf, a 65km stretch of beautiful sandy coastline, with several 5 star hotels taking in some amazing views. The city of Ras Al Khaimah can be found at the foot of the Al Hajjar Mountains and is divided by a natural creek into the old town on one side and the new business centre of Al Nakheel on the other. Of course, If you crave a more modern life then Dubai is about an hour drive away, on

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the Emirates Highway. RAK is becoming increasingly popular with holiday tourists from Northern Europe, benefiting from the UAE high reputation as one of the safest destinations to visit and maintaining one of the lowest crime rates in the world. Also, don’t forget, that the sun shines all year round! Local Culture It is important to remember that you are moving to a country that is not the same as the West. The UAE is governed by Islamic law, and it is vital to bear in mind that we are guests in this country and, as such, should show respect for the religion, morals and culture of our hosts. Arabs are considered to be among the most hospitable people in the world, but we still should take note of a few cultural musts when interacting with locals. It is best to ask permission of local women before taking their photograph and most likely you will be told "no". Also, be aware that some Muslim women and men will avoid shaking hands with members of the opposite gender as per Islamic tradition. This should not be taken as an offence and it is simply best to wait and see if the other person extends their hand in greeting first. Local men will typically greet other local men by touching noses or kissing cheeks. Public displays of affection (such as kissing or holding hands) between members of the opposite sex are not permitted, although you will see men (typically Asian expats) holding hands with other men when walking. This is a cultural norm and merely an expression of friendship. If you are invited to enjoy a coffee, tea or traditional meal with a local family there are a few guidelines to keep in mind. Before entering a home, shoes should be removed. When sitting, take care to avoid pointing the soles of your feet in anyone's direction as this is considered rude in Arab Muslim culture. Food and drink (and there will be a lot of it!) should be taken with one's right hand. Dress Code: Ras Al Khaimah is the most northern Emirate and the local Emiratis do dress traditionally. It is expected that you show respect for the local culture while out and about. In Tourist areas the rules are relaxed and the same as in any other recreation area or resort. Rules for Non Muslims & Respecting the Culture:  There are no nude beaches in the UAE.  Topless sunbathing is not allowed anywhere on the beaches or within the confines of your hotel.  Thongs or very revealing swim wear may receive complaints and visitors will be required to replace or cover up, in case of complaints.  Unaccompanied females are advised not to wear skimpy bathing suits on public beaches especially on Fridays.  When shopping or out of the hotel please respect local traditions, religion and culture and refrain from wearing very revealing clothing. In general, in the workplace and in public, women should dress with covered shoulders, mid-riff not exposed and skirts knee length or below. In school it is important to remember that we are Rak Academy Welcome Pack 2015 - 2016

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professionals who model our behaviour to students and liaise with Parents regularly, so therefore should dress accordingly. Clothing Clothing that is made of natural fibres and is fairly loose fitting is more comfortable and cool during the hottest months of the year (May – October). A jumper for early mornings during November to February is recommended. A good pair of sunglasses is essential, and if you wear spectacles for work, transition lenses are a good idea when moving around the school or community. Being with the Opposite Sex By law, it is not permitted for a male and female to share a closed space (a flat, room, tinted car, etc) away from the sight of other people, unless they are blood relatives or legally married. According to the Islamic law governing the Emirates, offenders will risk being jailed and deported. Discretion is advised. Drinking Alcohol Most of the Emirates permit the buying and drinking of alcohol and their consumption within private premises. If one is found drinking or drunk in public or is drunk while driving the penalty is either a fine or imprisonment. Sharjah is a dry Emirate and alcohol cannot be bought or consumed legally within this Emirate. Drugs As in most countries, narcotic drugs are illegal, and in the United Arab Emirates it is illegal to bring any into the country, sell it, use it or grow it in your home, etc. It is also worth noting that there is a long list of pharmaceutical drugs that are banned in the UAE. The full list can be found by visiting the website http://www.dubaitourism.ae/ and clicking Getting to Dubai and then Tips for Tourists. It is worth bearing in mind that codeine or medicines containing it are common in the West, but codeine is a banned substance here in the UAE. Also, some prescription drugs which may be commonly available at home, such as some psychiatric or HRT drugs are not easily available here. Also there do not have many varieties of the conceptive pill. Ramadan During the Holy Month of Ramadan (when Muslims fast from sunrise to sunset) non-Muslims are also expected (by law) to refrain from eating (including chewing gum), drinking or smoking in public during the daytime. There are designated areas within school that non-Muslims are allowed to eat and drink, usually the canteen and/or staffroom. The start and end of Ramadan is based on the sighting of the moon and therefore it can be very last minute when Ramadan is called. The expected Ramadan start for 2016 is around Monday 6th June.

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Most restaurants will be closed during the day (or offering take-away only), although some malls in Dubai have food outlets that are screened off from the public and open during the day in Ramadan for non-Muslims. It is also perfectly acceptable for non-Muslims to eat and drink in the privacy of their homes or hotel rooms during the day. Children under the age of puberty are not expected to fast, but many do, either for the whole month or for a mini-fast of one day in a week. Most hotel restaurants will remain open (with screened-off areas) for hotel guests. It is greatly appreciated during Ramadan if women are a bit more conservative in their dress simply avoiding short skirts, shorts or sleeveless tops. All live musical and dance performances are suspended during Ramadan, but will re-open after sunset. In general, visitors do need to be more culturally sensitive during the Holy Month, but after the breaking of the fast each day the cities come alive – iftar is the meal taken for breaking fast and is served in hotels and restaurants as well as homes. It is a wonderful thing to experience and is usually a communal or family event. Weekends The Emirates have a lot to offer the weekend traveller, and RAK is no exception. It can be as busy or as relaxing as you want. Once you have a car it is definitely worth exploring the UAE. Get yourself a good guide to the Emirates, ask staff for recommendations and enjoy your weekends! Mountains and Wadis The mountains of Ras Al Khaimah rise to a height of 2000 meters, and are dotted with a plethora of Wadis (steep-sided valleys) that wind their serpentine ways through the mountains. The most popular excursions are through WadiBih and towards Masafi to WadiGhayl, WadiShawka, WadiDaftah and WadiIdhn, all of which offer exciting and Wadi al Bih, Ras al Khaimah fun-filled sojourns for the adventurous tourists. The challenge to reach remote places, places out of range of even 4-wheel drive, is tempting, though the terrain is rocky, rough and physically demanding. Professional mountaineers can scale the sheer faces rising out of the WadiBih. Also a venue for a popular relay run, the WadiBih crosses the mountains from Ras Al Khaimah to Dibba, climbing to over 1,000 meters, and covering a distance of 7- kilometres. The Desert The desert, evoking a sense of vastness and adventure lends a unique majesty to Ras Al Khaimah’s natural charm. The breathtaking red dunes that lie to the west of Digdaga and course through a northerly direction, out south of Kharran provide one of the most scenic camping sites in the country. Surprised tourists find camel camps, farms, oasis and beautiful valleys on their drive though these desert passes. There are Rak Academy Welcome Pack 2015 - 2016

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many tour operators who organise desert safari experiences. Mangroves So rare and beautiful are Ras Al Khaimah’s mangroves that they have been designated as part of an Environmental Protection programme. Easily accessible and great fun to explore by canoe, Ras Al Khaimah’s mangroves run northward along the coast in sheltered inlets, and are teeming with bird and marine life. Khatt Springs Situated in Ras Al Khaimah’s western mountain range, this oasis is renowned for its hot springs of sulphuric water, sought-after for its therapeutic and relaxing properties. During a 1992 archaeological survey, almost 170 sites, comprising stone tools to 19th century mud-brick fortification towers, were discovered at Khatt, establishing that the place was also popular in ancient times. Great time to visit is during the cooler months. 50 dirham entry. Men and woman have separate sections – there is not a mixed area. Parks and Gardens Ras Al Khaimah boasts a number of lush green parks that are ideal for family outings. Saqr Public Park, located in the Suheelah area is one of the most popular with its vast expanse of greenery and gaming facilities for the whole family. Khuzam Park, another beautiful location, in addition to its verdant scenery also has games and entertainment facilities like electronic arcades and snooker tables for children and adults alike. Musandam Perfect for an outing out of the city, a drive up the coast will bring you to Khasab in the Omani enclave of Musandam. A dhow cruise involves taking a boat ride around the picturepostcard coastal villages where inhabitants eke out a living by fishing and goat herding. You can also swim and snorkel in serene beach spots and come across dolphins frolicking in their natural habitat. If driving into Oman check your car insurance covers you to drive here. Al Dheeb Farm and Awafi Desert Drive A desert drive through the Awafi is a thrilling experience, especially when smashing the sand dunes with a sun set in the backdrop. Also visit the Al Dheeb Farm, a typical farmhouse that was used during summer in the past. Oman, Bahrain, Kuwait are all on the doorstep and worth a trip away.

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Passport stamps to check before travelling It is easy to travel in and out of the UAE and there are many exciting and interesting countries to visit nearby. It is important to note, however, that according to Dubai’s Department of Tourism and Commerce Marketing’s (DTCM) website, ‘nationals of “Israel” may not enter the UAE.’ So resolute is this ban that the British Passport Office has been known to issue second passports to UAE-resident Britons wishing to visit Israel so that Israeli entry/exit stamps don’t appear in the same passport as that containing a Dubai residence visa. The border guards for Israel also understand this and will often give entrance and exit stamps on a piece of paper. If you have an Israeli stamp in your passport, it is highly advisable to get a new passport before coming to the UAE. Airports Airports that serve RAKA are:Ras al Khaimah Airport (http://www.rakairport.com/) which is developing itself and adding more flights all the time. Located about 15 km from RAK, the airport serves among others, Muscat, Bahrain, Doha, Cairo, Al Ain, Qeshm, Meshad, Uzbekistan, Krasnodar, Calicut and is a connecting destination from Colombo, Delhi, Bombay, Karachi, Tehran, Trivandrum, Madras, Tiruchirapalli, Manila and other places. Sharjah Airport operates flights for the budget airline Air Arabia (http://www.airarabia.com/) as well as some other airlines. Many flights arrive here from airports in the UK and other countries around the world. Dubai Airport is the main airport for Emirates flights, as well as many, many other carriers. Abu Dhabi Airport is the furthest from RAK, is also a major hub and the centre for Etihad.

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