sktop Authority Installation Guide Desktop Authority Installation Guide

sktop Authority Installation Guide Desktop Authority Installation Guide Desktop Authority® 7.8 Table of Contents Server Requirements..................
Author: Cynthia Baldwin
0 downloads 0 Views 209KB Size
sktop Authority Installation Guide

Desktop Authority Installation Guide

Desktop Authority® 7.8 Table of Contents Server Requirements................................................................................................................................... 3 Supported Operating Systems................................................................................................................. 3 Supported Domains................................................................................................................................. 3 Additional Server Software Requirements ............................................................................................. 3 User Account Permission Requirements ................................................................................................ 3 Installing Desktop Authority 7.8................................................................................................................. 5 Upgrading to Desktop Authority 7.8 ...................................................................................................... 5 New installation of Desktop Authority 7.8 ............................................................................................. 5 Step 1: Install Desktop Authority 7.8 ................................................................................................. 5 Step 2: Installing the Additional Software Requirements................................................................... 6 Step 3: Installing the Desktop Authority OpsMaster Service........................................................... 10 Step 4: Installing the ScriptLogic Service ........................................................................................ 10

Desktop Authority New Installation Guide Rev: 7.8

2

Desktop Authority® 7.8 Server Requirements Please review this section carefully to understand your system requirements.

Supported Operating Systems • • •

Microsoft Windows 2000 Server/Advanced Server with SP4 Microsoft Windows Server 2003 Standard/Enterprise Edition with SP2 (including 64-bit) Microsoft Windows Server 2008 Standard/Enterprise (including 64-bit)

Although Desktop Authority can still be installed on a domain controller, ScriptLogic Corporation strongly suggests installing Desktop Authority on a member server. Additionally, Windows 2008 Server has Windows Firewall enabled by default. When installing on Windows 2008 Server, the Desktop Authority installation will prompt to create firewall exceptions. If these exceptions are not set, a limited set of functionality will be lost. This includes (but is not limited to) running Desktop Authority Manager from a shortcut, installing Remote Management and running ScriptLogic Service from a member server.

Supported Domains • •

Microsoft Windows 2000 domain Microsoft Windows 2003 domain

Additional Server Software Requirements These additional applications are required and will install as part of the Desktop Authority package. Also note that installation of these additional applications may require a system reboot. • • • • • • • •

1

Microsoft Windows Installer 3.1 1 Microsoft Data Access Components (MDAC) 2.8 12 Microsoft .NET Framework version 1.1 1 Microsoft Visual C++ Redistributable 2005 Package 1 Microsoft SQL Server 2005 Backward Compatibility 3 Microsoft SQL Server 2005 Express – Installed if a SQL Server instance is not selected. Microsoft .NET Framework version 2.0 – Installed if Microsoft SQL Server 2005 Express is selected. Desktop Authority will prompt to start the Computer Browser Service (if disabled). 1 2

3

If not already present, these applications will install on the workstation where Desktop Authority Manager runs from a shortcut. Desktop Authority requires (and installs) .NET Framework 1.1 and will not use or have issues with .NET Framework 2.0 present. If selected on Windows Server 2008, SQL Server Express with SP2 will download and install.

User Account Permission Requirements For use with Desktop Authority services: • One admin level account with read/write access to all NETLOGON share(s) and a member of the local Administrators group on all applicable workstations (if installed on a domain controller, user account must be a domain admin) • One domain user level account Users of Desktop Authority Manager: • Any user opening Desktop Authority Manager must be a member of the local Administrators group on the machine where they run the manager from (if opened on a domain controller, user must be a domain admin) Desktop Authority New Installation Guide Rev: 7.8

3

Desktop Authority® 7.8 Carefully consider all requirements, specifically the additional server software prerequisites, when deciding where to install Desktop Authority. If you choose to install on a domain controller, make sure these prerequisites are acceptable before starting the installation there.

Desktop Authority New Installation Guide Rev: 7.8

4

Desktop Authority® 7.8 Installing Desktop Authority 7.8 The install process, as you’ve come to expect from ScriptLogic Corporation, is simple.

Upgrading to Desktop Authority 7.8 If performing an upgrade from 7.x or 6.5x, you must use the upgrade instructions in “Desktop_Authority_7.8_Upgrade_Guide.pdf”. Proceed with the instructions below only if you are performing a new installation of Desktop Authority 7.8.

New installation of Desktop Authority 7.8 The steps below will walk you through a new installation of Desktop Authority.

Step 1: Install Desktop Authority 7.8 Launch the Desktop Authority 7.8 setup program on the server where Desktop Authority will reside. You will be guided through the install via the setup wizard. Read and continue through the Welcome and Software License Agreement screens of the installation. To continue with the upgrade, you must accept the Software License Agreement. Fill in the prompts on each screen and press the Next button to continue to the next dialog.

Setup will display a list of all possible prerequisites.

New or Typical Installations: Desktop Authority New Installation Guide Rev: 7.8

5

Desktop Authority® 7.8 On the Registration dialog, enter the User Name and Company in the appropriate entries. These fields are required. If you have purchased Desktop Authority, enter your Registration Key. Verify the destination path where Desktop Authority will be installed. Press the Next button. On the next two dialogs, confirm the log file path and share name. Select the appropriate Program Folder and confirm all installation settings. Press the Next button.

Ready to Install the Program: On the Ready to Install the Program dialog, press the Install button to continue. Press the Finish button to complete the file-copy portion of the setup.

Step 2: Installing the Additional Software Requirements Setup will determine which prerequisites are missing and prompt to install the necessary ones. Please note that some prerequisites will require a reboot of the server. Desktop Authority will continue after the reboot. Please note that the Computer Browser service is required in the environment where the Desktop Authority Manager runs. If Desktop Authority detects this service is not found, it will prompt to start it. This service is disabled by default on Windows Server 2008 machines. If this service is unavailable, Desktop Authority’s resource browsers will not populate.

If Setup detects target operating system is Windows Server 2008, it will determine if Windows Firewall is enabled and prompt for exceptions. These exceptions are required for Desktop Authority to function properly. If Windows Firewall is disabled, this step is skipped.

Desktop Authority New Installation Guide Rev: 7.8

6

Desktop Authority® 7.8

Next, Setup will go through configuration of the Operations Master databases and service.

Choosing SQL Server 2005 Express: Please note that Windows Server 2008 requires SQL Server Express 2005 with SP2. Setup will detect if target OS is Windows Server 2008 and prompt to download SQL Server Express 2005 with SP2. All other target operating systems still use SQL Server Express. Choose “Use a local instance of Microsoft SQL Server 2005 Express…”.

Desktop Authority New Installation Guide Rev: 7.8

7

Desktop Authority® 7.8

After selecting SQL Server 2005 Express, Desktop Authority will look for the following files: For 32-bit: C:\Program Files\Common Files\SQL Server Setup\SQLExpress\SQLEXPR.EXE C:\Program Files\Common Files\SQL Server Setup\DotNet2.0\dotnetfx.exe Or for 64-bit: C:\Program Files (x86)\Common Files\SQL Server Setup\SQLExpress\SQLEXPR.EXE C:\Program Files (x86)\Common Files\SQL Server Setup\DotNet2.0\netfx64.exe If these files exist in these locations, Setup will continue. If not, Setup will prompt to download the files. Choose the physical path for the database files to reside.

Desktop Authority New Installation Guide Rev: 7.8

8

Desktop Authority® 7.8

Using SQL Server: To select an existing SQL Server instance, enter the server name or click (…) to browse to it.

Choose the Database Installation Credentials by selecting an authentication method. To use Windows Authentication, ensure that the user account you are currently logged into Windows with is assigned the SQL Server ‘System Administrators’ role. If this user is not assigned to the SA role, this user must have ‘db_owner’ access to the ‘master’ Desktop Authority New Installation Guide Rev: 7.8

9

Desktop Authority® 7.8 database to allow for the creation/modification of the DAConfiguration and DAReporting databases. Otherwise, use SQL Authentication and enter the SA password.

Step 3: Installing the Desktop Authority OpsMaster Service The Desktop Authority Manager uses the OpsMaster Service to convey information to the database as well as Replication. The user account that runs this service should be a Domain Admin account. If using a SQL Server instance, this account must also have ‘db_owner’ access to DAConfiguration and DAReporting databases within SQL. Enter a user account to start this service.

Choose a network port for the Desktop Authority OpsMaster Service. Enter 8017. If 8017 is already in use, enter an available port number.

For the new Role Based Admin functionality, enter a group to be granted “Super User” permissions.

Installation is complete and the Desktop Authority Manager will open.

Step 4: Installing the ScriptLogic Service Desktop Authority will ask if it should detect your domain controllers. Click YES to detect them and continue to install the ScriptLogic Service. Click NO to do this step later.

Desktop Authority New Installation Guide Rev: 7.8

10

Desktop Authority® 7.8

Click OK to accept the list of domain controllers found. Click CANCEL to install ScriptLogic Service manually at a later time.

Click YES to install the ScriptLogic Service to all domain controllers in the list. Click NO to deploy the service manually at a later time. To configure the ScriptLogic Service, enter the credentials for a domain admin-level service account on the left box and the credentials for a domain user-level service account on the right.

Desktop Authority New Installation Guide Rev: 7.8

11

Desktop Authority® 7.8

Once the Manager completely opens, Desktop Authority installation is complete and ready for your configuration settings. Once the installation is complete, Desktop Authority must be configured to execute on Microsoft Vista and Windows Server 2008 clients that have User Account Control (UAC) enabled (if any exist in your network). This is required for Desktop Authority to deploy its Group Policy Client Side Extension. The Client Side Exension is used to deploy the necessary SL Client Service and SLAgent to Vista and 2008 clients. This must be done in order for Desktop Authority to execute on Vista or 2008 clients with UAC enabled. If UAC is disabled, this is not necessary. For more information on configuring Desktop Authority’s Group Policy Client Side Extension, refer to the Administrator’s Guide and Getting Started Guide or the Desktop Authority online help.

For more information on configuring settings within Desktop Authority, please refer to the Administrator’s Guide and Getting Started Guide or press F1 within Desktop Authority Manager for context-sensitive help.

Congratulations! The Installation of Desktop Authority 7.8 is now complete.

Desktop Authority New Installation Guide Rev: 7.8

12