Simplified user interface Jan Grimm Torstensen SAP Norge – Oktober 21, 2014
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
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The growth in mobile devices is obvious…
Pope Election 2005
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Pope Election 2013
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The World is Changing
Consumer user experience is the new standard for enterprise applications … © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Definition of User Experience Create User experience (UX) with a high level of satisfaction (fun to use, beautiful), but it also must provide a high level of productivity
Performance
3 dimensions o Performance o Content & Flow o Interaction & Consistency
UX
are defining the User Experience A product is never perceived as better than the weakest of these 3 variables. Content & Flow
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Interaction & Consistency
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
with
The SAP User Experience Strategy Existing Applications Usage/Reach
New Applications
SAP Top Fiori use scenarios Core use Renovation scenarios
Specific customer Enablement Tools value use scenarios
#
NEW © 2014 SAP AG or an SAP affiliate company. All rights reserved.
RENEW
ENABLE SBN
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
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Provide Consumer-Grade UX For NEW Applications
SAP Fraud Management
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NEW
SAP Customer Engagement Intelligence
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SAP Jam: Collaboration as Part of User Experience
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NEW
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
with
RENEW the most widely-used scenarios
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Introducing SAP Fiori A collection of apps that represents the new SAP user experience paradigm. SAP Fiori offers various business roles a simple, easy-to-use experience for SAP software functions, and works seamlessly on desktops, tablets, or smartphones.
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Demo © 2014 SAP AG or an SAP affiliate company. All rights reserved.
SAP Fiori App Types Moving forward we will have 3 app types Shipment 1 Transactional
Shipment 2 - additional app types SAP Smart Business / Analytical
Fact Sheet
Task-based Access
Insight to Action
Search and Explore
Access to tasks like change, create, or entire processes with guided navigation
Visual overview over a complex topic for monitoring or tracking purposes
View on essential information about an object and contextual navigation between related objects
runs on any DB and SAP HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved.
runs on SAP HANA SBN
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Renew user experience of SAP functions across LOBs… Manufacturing
Finance
Supply Chain
Human resources SAP Fiori
R&D, Engineering
Asset management Cross lines of business and … industries © 2014 SAP AG or an SAP affiliate company. All rights reserved.
Sales
Procurement
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…and user roles Finance
Accounts Payable & G/L Accountant Access Control Administrator Financial Close Manager Controller Cash Manager Security Manager Employee Manager Manufacturing
Human Resources
Employee Manager
Sales
Sales Representative Inside Sales Representative Sales Manager
Procurement
Inventory Accountant Purchaser Strategic Purchaser Employee / Manager
Supply Chain
R&D, Engineering
Production Worker & Supervisor
Supplier
Project Manager & Planner
Quality Engineer Production Planner
Supply Planner
Program Manager
Shipping Specialist
Project Team Member
Asset Management
Maintenance Worker & Planner
Product Manager Transportation Manager
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Valuable information
http://fiori.sapjourneymap.com/
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RENEW core-use scenarios
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RENEW the most widely-used scenarios Harmonize and simplify UIs for key roles User
Entry Point
Applications & Content Floorplan Manager (WDA)
Side Panels
SAP NetWeaver Business Client SAPUI5
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RENEW the most widely-used scenarios Side Panels ~ 1550 Transactions Side Panel enabled Pre-Defined Content
Side Panel: Enhance SAP GUI applications without modification © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Demo © 2014 SAP AG or an SAP affiliate company. All rights reserved.
Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
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SAP Screen Personas simplifies the user experience
Simple Design
Simple Operation
Simple Installation
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One UX, entry point for all SAP applications
design
This screen was built using SAP Screen Personas
Use SAP Screen Personas to modify any Dynpro screen into the Fiori design Launch SAP Screen Personas transactions from the browser, Fiori Launchpad, NWBC, or SAP Portal © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Intuitive Suite on SAP HANA experience
design
Simplify any of the 10,000+ SAP GUI transactions
Use SAP Screen Personas to simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists
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Simple path to cloud
design
Browserbased access to any SAP GUI transaction
Remove SAP GUI dependency (no client install on desktop systems)
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Help your employees do their jobs better
operation
Improve user productivity
50 - 200%
User productivity
Number of users % time spent on data entry • Per user annual salary • Improvement range: 50-200% • •
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Simplify how people interact with SAP
operation
Improve adoption of business processes
20 - 70%
Number of Systems
Number of duplicate processes How many can you retire? • Annual maintenance cost • Improvement range: 20-70% • •
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Make your people feel smarter
operation
Decrease training costs
40 - 60%
Training Cost
Number of users % trained annually • Training cost per user • Improvement range: 40-60% • •
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Reduce rework to make everyone happier
operation
Increase Data Quality
10 - 30%
Data Quality
Number of data entry errors annually Average cost to correct each error • Improvement range: 10-30% • •
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Merge information from different tabs onto a single screen
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
with
ENABLE Customers to Improve Specific Value Scenarios SAP Screen Personas
Floorplan Manager
(for SAP GUI screens)
(for FPM screens*)
NWBC & Side Panel (all screens)
SAPUI5 Toolset
Build Your Own
Adapt Existing Screens
Key Enablement Tools for DIY
UI Theme Designer (all screens)
further tools available *: for CRM Web UI screens use CRM WebUIF © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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SAP‘s Key UI Tools & Technologies SAP NetWeaver Portal SAP GUI
SAP NetWeaver Business Client
SAPUI5 Application Development Tools Flexible UI Designer SAP Screen Personas
SAPUI5 WebDynpro ABAP/FPM1
*
UI Theme Designer
UI Clients
UI Tools
UI Technologies
DYNPRO GATEWAY
Backend * Harmonized in Run & Design Time with WebUIF, 1 Floorplan Manager © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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NetWeaver Business Client for desktop NWBC offers a harmonized access to SAP business applications including SAPUI5, WebDynpro/FPM and SAP GUI applications and any web-based content. Benefits: • increased end user adoption • single point of entry for the user • browser-like navigation • content tailored to users needs
Key Features: • role-based (PFCG / PCD) access • integration of different UI technologies • allows modifications-free mash-ups via Side Panels • supports “Open search” standards
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Side Panels At a glance Description Provide context information to ERP transactions via reusable chips Available chips include context related reports, master data details, 3D visualizations, social media integration,….
Business Value Increased efficiency for expert users, faster decision making and data entry Modification free enhancements by customer and partners Low TCO: Consumption without system upgrade possible
Availability 1544 ERP transactions enabled with SAP EhP7 SP2 for SAP ERP 6.0 209 reusable chips available
System Prerequisites Single system scenario: SAP EhP 6 for SAP ERP 6.0 SP03, SAP GUI 7.20 patch 9 , NWBC 3.5 patch 5 Distributed system scenario: SAP Business Suite Foundation 7.31 SP4, SAP ERP 6.0 EhP0 SAP GUI 7.20 patch 9, NWBC 3.5 patch 5
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Comparison of Key UI Technologies SAPUI5 and Floorplan Manager SAPUI5 and Floorplan Manager for WDA are SAPs recommended UI technologies for developing new UIs.
SAPUI5 - Pixel Perfect UI’s • • • • • •
Fiori & Light weight apps Mobile & Desktop Pixel perfect Open Web Standards Stateless Fully decoupled UIs
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Floorplan Manager for WebDynpro ABAP • • • • • •
Functional rich applications Desktop usage Consistent UIs based on floorplans Stateful Data creation & maintenance Harmonized in Run & Design Time with WebUIF
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
with
SAP’s UX Design Services Offering Overview
DESIGN SERVICES
powered by
DESIGN THINKING
INNOVATE
Discover area of innovation Design innovative solution Develop customer solution
EMPOWER
UX Center of Excellence DT/Design Methods UI Technology Training
REALIZE
Implement standard Solution Adapt standard Solution Optimize existing Solution
ADVISE UX Strategy UX Value Framework UX Roadmap UI Technology
DESIGN SERVICES © 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Recommendations for customers 1
UNDERSTAND SAP UX Strategy & Roadmap
2
DEFINE and EXECUTE Customer specific UX strategy • Understand Users & Scenarios
Refer to:
• Investigate NEW and RENEW solutions • Evaluate ENABLE solutions • Build knowledge from SAP resources • Follow SAP UI technology strategy
3
Ø
SAP Business Suite Road Map for User Experience
Ø
sapsolutionbrowser.com
Ø
sapimprovementfinder.com
Ø
uxexplorer.hana.ondemand.com
Ø
experience.sap.com
LEVERAGE SAP’s UX Design Services https://experience.sap.com/designservices
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Agenda: 1§ Introduction 2§ SAP User Experience Strategy 3§ New 4§ Renew – SAP Fiori & Core Use Scenarios an image e only Use this title slid
5§ Enable – SAP Screen Personas 6§ Tools & Technologies 7§ UX Design Services 8§ Summary / Q & A
with
The SAP User Experience Strategy Existing Applications Usage/Reach
New Applications
SAP Top Fiori use scenarios Core use Renovation scenarios
Specific customer Enablement Tools value use scenarios
#
NEW © 2014 SAP AG or an SAP affiliate company. All rights reserved.
RENEW
ENABLE SBN
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SAP UX Explorer Available for everybody at http://uxexplorer.hana.ondemand.com • Supports customer and partners identifying UX topics relevant to them • Provides transparency about options and their relations • Helps to understand required steps to improve user experience • Provides links to dedicated places for further details (e.g. SCN, Help Portal)
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Further Information Investigate which NEW and RENEWED applications are available •
SAP Business Suite Road Map for User Experience
•
www.sapsolutionbrowser.com
•
www.sapimprovementfinder.com
Follow SAP’s design directions when building new SAP applications •
www.sapdesignguild.org experience.sap.com
•
service.sap.com/uidesign
•
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Thank Questions you Jan Grimm Torstensen Senior Solution Advisor SAP Nordic
SAP Norge Lysaker Torg 5 1323 Lysaker T +47 67520412 M +47 909 43936
[email protected]
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