SERVICE INFORMATION AND TIPS ON CARE

SERVICE INFORMATION AND TIPS ON CARE WATCHES JEWELRY GEMS | Basel Bern Davos Genève Interlaken Lausanne Locarno Lugano Luzern St. Gallen St. Moritz Z...
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SERVICE INFORMATION AND TIPS ON CARE

WATCHES JEWELRY GEMS | Basel Bern Davos Genève Interlaken Lausanne Locarno Lugano Luzern St. Gallen St. Moritz Zermatt Zürich Berlin Düsseldorf Frankfurt Hamburg München Nürnberg | Wien | bucherer.com

Dear Customer We treat all the precious items that mean most to us with the utmost care and attention. The items we use in the course of our lives deserve special treatment. As your constant companion, your wristwatch is exposed to stresses and strains of all kinds. That’s why it is worth storing it properly, and from time to time entrusting it to a specialist to have it cleaned and overhauled, or to have a new strap fitted. That way, your watch will go on showing you the correct time and giving you the pleasure of its flawless appearance for many years to come. Whether your watch requires a battery change, adjustment or a complete overhaul, you can rest assured that it is in safe hands with Bucherer’s service department. Our watchmakers will spare no effort to ensure that the original high quality and aesthetics of your timepiece are maintained at their pristine best. The precision and water-resistance of all models are tested using the strictest criteria and state-of-the-art equipment. In this way, we can guarantee the quality and reliability you have the right to expect from your watch. We also have specialists who can repair small and longcase clocks. Apart from this, Bucherer maintains a huge stock of spare parts that guarantee our ability to repair watches in the vast majority of cases. So give your watch a break and entrust it to us: our specialists will restore it to perfect condition, both inside and out.

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CONTENTS

LOOKING AFTER YOUR WATCH

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BUCHERER SERVICE

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· Changing the battery

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· Adjusting a mechanical watch

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· Servicing

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TWO-YEAR SERVICE GUARANTEE

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BUCHERER LOCATIONS

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LOOKING AFTER YOUR WATCH SAFEKEEPING Ideally, a wristwatch should be kept in dry, dust-free conditions at room temperature, preferably in a case or cabinet. More valuable timepieces belong in a safe. Modern quartz watches come with an energy-saving mode. If these watches – often jewelry watches – are only worn on rare occasions, the crown can be pulled out to the position used for setting the hands. This reduces its power consumption to an absolute minimum. The life of the battery is increased. A full service is recommended for mechanical watches every four to six years. SETTING YOUR WATCH Before wearing a mechanical watch, always take care to wind it fully by hand using the crown (for a hand-wound watch, until you feel resistance; for an automatic, about 30 full revolutions of the crown). The date should only be advanced (i.e. never turned back), but never between 10 p.m. and 2 a.m. For automatic watches with additional calendar functions, a watch winder is highly recommended. This way, the watch is wound continuously, even if it is only worn occasionally.

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CLEANING Clean your watch occasionally with a soft cloth or a dry toothbrush. On a water-resistant watch, soiling can be removed using a damp cloth. Do not use any cleansing products or cosmetics. These can damage the sealing rings of the crown and the case back. If you notice condensation on the inside of the glass, you should take your watch to a specialist immediately. WRISTBANDS Like any natural product, a leather strap has only a limited life. Even straps made of the finest-quality leather will withstand the strain of temperature fluctuations, damp, perspiration and sporting activity only for a certain length of time. Give it a little care and attention from time to time and fit a new strap occasionally. Your watch will reward you by looking its best. Metal bracelets are easier to maintain: like the case, they can be thoroughly polished and will end up looking almost like new. WATER-RESISTANCE Water-resistance is not a permanent feature, because the sealing rings age with everyday use and become less effective. For this reason, it is advisable to have the seals and watertightness checked every one to two years.

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CHANGING THE BATTERY when your watch stops because its power source is exhausted • Open the case • Clean the contacts • Replace the battery • Close the case • Check for watertightness • Clean the case and wristband • Check and adjust the bracelet and clasp

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ADJUSTING A MECHANICAL WATCH if, despite regular servicing, your watch is too fast or slow • Check all the functions in the movement • Open the case • Adjust the rate • Close the case • Check for watertightness • Clean the case and the wristband • Check and adjust the bracelet and clasp • Check the watch’s accuracy on a simulator for a period of 48 –72 hours

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SERVICING a full service is recommended every four to six years • Check and examine the movement

• Insert the dial and mount the hands

• Remove the movement from the case

• Check all movement functions

• Remove the hands and dial

• Dismantle case

• Completely dismantle the movement

• Refurbish and clean case and wristband

• Clean each individual part

• Replace all seals

• Check all parts (visually as well as ensuring that they function correctly)

• Assemble case

• Replace worn parts or recondition parts showing signs of wear or oxidation

• Check for watertightness

• Assemble and lubricate the movement • Adjust the movement

• Reinsert the movement into the case

• Fit the wristband • Final check

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TWO-YEAR SERVICE GUARANTEE

After a full service, Bucherer offers a two-year service guarantee on all brandname watches. The warranty does not include damage caused by accidents or improper use of the watch. Apart from this, the service guarantee does not cover natural wear and tear caused by wearing and aging (incl. the wristband) or to the battery and glass.

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Switzerland

CH-6600 LOCARNO Piazza Grande Tel. + 41 91 751 86 48

CH-4051 BASEL Freie Strasse 40 Tel. + 41 61 261 40 00

CH-6900 LUGANO Via Nassa 56 Tel. + 41 91 923 14 24

CH-3011 BERN Marktgasse 2 Tel. + 41 31 328 90 90

CH-6002 LUZERN Schwanenplatz 5 Tel. + 41 41 369 77 00

CH-7270 DAVOS Promenade 69 Tel. + 41 81 410 00 50

CH-9004 ST. GALLEN Multergasse 15 Tel. + 41 71 222 02 22

CH-1204 GENÈVE 45, rue du Rhône Tel. + 41 22 319 62 66

CH-7500 ST. MORITZ Via Maistra 17 Tel. + 41 81 833 31 03

CH-1201 GENÈVE 22, rue du Mont-Blanc Tel. + 41 22 732 72 16

CH-3920 ZERMATT Bahnhofstrasse 6 Tel. + 41 27 967 53 53

CH-3800 INTERLAKEN Höheweg 43 Tel. + 41 33 826 02 02

CH-8001 ZÜRICH Bahnhofstrasse 50 Tel. + 41 44 211 26 35

CH-1002 LAUSANNE 1, rue de Bourg Tel. + 41 21 312 36 12

Germany D-10117 BERLIN Friedrichstrasse 176 –179 Tel. + 49 30 204 10 49

D-20354 HAMBURG Jungfernstieg 25 Tel. + 49 40 34 34 67

D-10719 BERLIN Kurfürstendamm 45 Tel. + 49 30 880 40 30

D-80331 MÜNCHEN Neuhauser Strasse 2 Tel. + 49 89 29 82 83

D-40212 DÜSSELDORF Königsallee 26 Tel. + 49 211 32 80 83

D-80333 MÜNCHEN Residenzstrasse 11 Tel. + 49 89 24 26 97 24

D-60311 FRANKFURT Kaiserstrasse 1 Tel. + 49 69 13 88 20

D-90402 NÜRNBERG Hefnersplatz 4–6 Tel. + 49 911 205 170

Austria A-1010 WIEN Kärntner Strasse 2 Tel. + 43 1 512 67 30

* CH-8060 ZÜRICH-AIRPORT Airside Center Tel. + 41 44 800 85 40

*no service department

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