Self Advocacy Resources Catalogue ‘Strengthening Client Voice’
SELF ADVOCACY IS CORE TO YOUR SERVICE
because it is an integral part of: • • • •
Effective community participation Effective involvement in individual planning processes, especially person centred planning Creating an environment in a service/workplace that empowers individuals Contributes to a good quality of life, including satisfaction with the service provided
VALID posters and resources can be reproduced as long as the acknowledgment to VALID is retained and the content is not altered. VALID resources aim to both promote the involvement of people with disabilities in services and in the development of self-advocacy skills.
VALID Inc. 235 Napier Street, Fitzroy Vic. 3065 Phone: (03) 9416 4003 Fax: (03) 9416 0850 Email:
[email protected] Website: www.valid.org.au
Rights & Responsibilities Posters
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Relationship Rights depicts general rights & responsibilities we all have in a relationship (friendship, marriage).
Our Rights depicts some general rights & responsibilities everyone (ie. staff & clients) in a service has.
Self-Advocacy Posters
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The Six Powers poster represents the 6 areas of Self Advocacy skills. It complements the ‘Building Strong Self-Advocacy’ Training Workbook.
This poster highlights a few ideas about what Self Advocacy is, especially for people using services.
HOUSE MEETINGS
DAY PROGRAM & Other
Client Meetings
Complaints Posters
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Speaking Up About Your Concerns is a generic complaints poster for services & it features a ‘key worker’ option.
How to Speak Up depicts a simple complaints process for residential services with your choice of advocacy service.
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The Office of the Disability Commissioner complaints poster, shows you how to speak up if you are unhappy with your service
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This poster outlines a simple process for how to make a complaint about taxis. It can be used as an education tool and a guide for independent individuals.
HOUSE MEETINGS
DAY PROGRAM & Other
Client Meetings
Meeting Rights & Responsibilities Posters
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Everyone’s general rights & responsibilities in regard to ‘meetings’, especially for House Meetings.
Everyone’s general rights & responsibilities in regard to ‘meetings’, especially for Client Committees.
Reminder Boards
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Reminder Boards are a tool to catch issues in between meetings for clients to discuss at House Meetings.
Reminder Boards are a tool to catch issues in between meetings for clients to discuss at Client Committee meetings
HOUSE MEETINGS
DAY PROGRAM & Other
Client Meetings
Feedback Posters
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Feedback Posters are used to gain items & issues from clients that can be passed on to either a Client’s meeting (eg. House Meeting or Client Council) or to management for action.
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This Talk Sheet is to give residents the chance to give feedback or involvement in decision-making in houses where a Resident Meeting cannot be conducted.
This poster helps people to speak up about the things they want in their home and life.
HOUSE MEETINGS
DAY PROGRAM & Other
Client Meetings
‘Role’ Posters 13
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This poster can be used to educate both staff & residents on the role of a House Meeting & is framed in the form of ‘Why have House Meetings’.
This poster outlines in pictorial & plain English form a generic Day Program Client Committee role statement.
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This is another EXAMPLE of ‘Why have Resident Meetings’ poster & can be used to educate both staff & residents on the role of a House Meeting.
This poster is an EXAMPLE of another format of a pictorial & plain English form a Day Program Client Committee Role Statement.
HOUSE MEETINGS
DAY PROGRAM & Other
Client Meetings
Agenda
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This Agenda sets out the usual ‘meeting’ framework, with the addition of a topic checklist. It can be used for any meeting, eg. Day Program Client Committees.
This pictorial Agenda can cover most topics in a usual House Meeting. By using an ‘ordinary meeting’ format it aids participants to understand generic meeting processes.
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This Agenda has a number of pictures relevant to topics for House Meetings. It can be used by residents to choose a topic or as an agenda in the form of a checklist of all topics.
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This Agenda has pictures relevant to many meeting topics. It can be used for any meeting, including Day Program Client Committees.
Quality Standards Posters
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This is a pictorial standards poster featuring both the ‘Outcome Standards’ and the ‘Industry Standards’ under the Revised Quality Framework.
This poster provides a pictorial form of the Disability Standards (now called ‘Industry Standards’), with some plain English explanation of what the Standards mean for consumers.
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This poster provides pictures to assist with the education of individuals about the Outcome Standards & the Quality Framework.
This poster provides a pictorial format of the Life Areas that form part of the Revised Quality Framework & can be used as prompts during planning meetings and/ or education on the Quality Framework.
Other Posters
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The content of this poster was developed by the Eastern & Western Client Networks. It is their view of what volunteering means to them.
This poster provides a pictorial form of the Vision and Goals of the Victorian State Disability Plan, with easy English explanations.
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This poster explains the role of the independent third person to help people when they are talking to the police.
This poster in pictorial format explains What is a Resident Statement? For people who live in a house funded by Victorian Disability Services.
Disability Act Posters 29
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These posters are for use as an educational tool to assist people with cognitive impairment about their choices & rights in Individual Planning processes, including their choices for setting up a meeting and the things that they can have a say about in an individual plan process. Individual planning is required by the Disability Act 2006
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This poster is best in an A3 format. It represents the Rights & Responsibilities of residents in disability funded residential services, as outlined in the Disability Act 2006.
This poster represents the 4 key areas of the Victorian Charter on Human Rights & Responsibilities - Freedom, Respect, Equality & Dignity. This can be used for education around rights & responsibilities.
Disability Act Info Sheets
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These posters are a set of Information Sheets that summarise key information on the new Disability Act including: 1/ 2/ 3/ 4/ 5/ 6/
About the Act; Getting a Service Planning Residential Rights Privacy in Houses Complaints
Inclusive Meetings Tip Sheets
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These Tip Sheets are to assist agencies and staff how to run meetings that are more likely to promote the inclusion of people with cognitive disability. This is especially important in how presenters deliver their information. Topics are: Tip Sheet 1: Rights & Responsibilities in Meetings Tip Sheet 2: Ways to Include Everyone
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Inclusive Meetings Tip Sheets
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Tip Sheet 3: Tips for Presenters Tip Sheet 4: Terminology Tip Sheet 5: Creating Plain English Documents
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TAILOR-MADE We can put your information into plain English & pictorial form, eg. below Our Values - what are yours?
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This is a poster that highlights the values, VALID and good advocacy is based upon. These values may also be in line with your agencies values, so the poster may support your agency to promote self-determination.
Most of the posters in this brochure can be tailored to your needs. Additionally the VALID Project Team can develop pictorial information and posters that is based on your service’s information and requirements.
This could for example include: Pictorial format of agency complaints process Pictorial format of agency policies Materials to support House Meetings in group homes Materials to support Day Program Client Committees, including agendas, feedback posters and reminder boards Posters that complement the VALID self advocacy training programs
OTHER RESOURCES PICTORIAL DICTIONARY The main aim of the pictorial dictionary is to create consistency in the use of pictures for KEY items/issues. This will assist people with literacy needs to start to become familiar with the same pictures for the same item or concept. The dictionary is NOT meant to provide pictures for every item, but for KEY items & issues that often come up in planning and meetings. The Pictorial Dictionary can be downloaded for the VALID website: www.valid.org.au HAVING A SAY RESOURCE MANUAL The VALID Having a Say Resource Manual builds on the success of the Becoming a Self Advocate Program and offers three new, unique resources: •
Building Strong Self Advocacy workbook
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My Life, My Service workbook
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VALID-8 Empowerment Audit
EMPOWERING CLIENTS: A STAFF RESOURCE MANUAL A staff resource manual for involving and empowering clients in disability services. A guide to starting and conducting client meetings. BECOMING A SELF ADVOCATE The Becoming a Self Advocate Training Program is a curriculum resource for staff assisting people with intellectual disability to develop SelfAdvocacy skills. It is aimed directly at staff working with intellectual disability in an Adult Training and Support Service environment. TO STAND BESIDE: THE ADVOCACY for INCLUSION TRAINING MANUAL Empowering people who support, assist or represent people with intellectual disability. The purpose of the To Stand Beside: The Advocacy for Inclusion Training Manual is to support the training and development of effective advocates for people with a disability.
