SECURITY

MULTI SERVICE GROUP

Multi Service Partner 32,000 employees 7,000 clients international and national footprint 45 hospitals protected 388,000 registered security guards 35 shopping centres protected 7,500 registered security companies

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multi service solutions The Servest Group is a reputable and well-established company that provides multi-service solutions including cleaning, hygiene, interior and exterior landscaping, security, parking, marine offshore and transport throughout South Africa and the United Kingdom. Supported by a strong national and international infrastructure, the Servest Group is united by common values, based on international best practice, f¡nancial stability and support, integrated services for better eff¡ciency and expanded operational support. Whether your organisation needs just one or a combination, our services can be bundled for better eff¡ciency - and because each division of the Servest Group works to the same principle of service excellence, you can be sure your operations will not only be simpler but superior in standards too. The Servest Group is committed to empowerment. With our BEE shareholding being in excess of 28%, the Group continues to boost its equity targets in line with a broad based BEE scorecard. Our Divisions are either Level 3 or 4 contributors with a recognised procurement recognition level of at least 125%.

partnering

Our 14 year track record is built on our commitment to people and building partnerships through providing reliable services of a consistently high standard. Coupled with this our management have a high degree of equity invested in the Company assuring our clients of ownership and a hands-on approach - a formula which has resulted in the Group’s exponential growth.

Servest Group 3

25.2% Saf¡ka Investments (Pty) Ltd

23% RMB Corvest

51.8% Management Shareholding

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In light of ever changing socio-economic factors such as f¡nancial pressure, strict labour laws and legal obligations which face businesses today, the Servest Group have created a unique industry solution by providing a number of strategic services under one umbrella.

benef¡ts of outsourcing Administration and related costs are reduced. Clients have one point of contact for administration. Cost management is made simpler because services can be bundled. On site management team pro-actively monitors situations to resolve potential problems. Reduced time spent in the management of non-core activities. Reduced resources spent on human and industrial relations. Staff are trained professionally and operate more effectively.

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energetic partnerships passionate people results 6

sustainability We believe in building a business that not only sustains the future of our people, but also our planet. For us, protecting the environment is an obligation, not a choice. We promote environmental awareness among employees, customers, suppliers and communities by monitoring our environmental impact and use resources responsibly. The Servest Group is conscious of waste management, use environmentally friendly chemicals, advocate indigenous plants and focus on reducing our Carbon Footprint as well as assisting clients in reducing theirs.

responsibility The Servest Group believes in corporate social responsibility and promoting environmentally conscious business practices. We contribute towards many important programmes, across a broad spectrum of causes, that promote the diverse needs of people in different communities. These include: Joint Action Management Crèche Feeding Schemes Project, Dreamf¡elds Soccer Development, South African Police Widows and Orphans Funds and Servest Empowering The Homeless (SETH) Skills Training Scheme.

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SERVEST SECURITY Crime should not stop you from living a good life, we are here to ensure that you can sleep easy and go about your day without having to worry about the unnecessary. Our registered Training Centre provides training for the following PSIRA accredited disciplines: Security Off¡ce Grade D,C,B and A, Banking, Response, Retail and Cash in Transit and National Key Point. Comprehensive training provided for the safe handling and use of f¡rearms, f¡rst aid, f¡re f¡ghting, occupational health and safety and aids awareness.

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going above and beyond the expected...

performing at their best...

Our “Investors in People” status results in a dedicated and motivated national guard force which we are able to draw on to support the growing demand for experienced and skilled security practitioners. All our employees are also screened via a f¡ngerprint identity verif¡cation system linked to the SAPS which delivers any criminal data with 100% accuracy. Results are achieved within 24 – 48 hours, so our clients can be assured that our employees have not been involved in any criminal activity. This discipline is also carried out randomly on our existing employees.

Our staff are trained in: Criminal action Communication Emergency procedures Fire fighting First aid Legal powers of arrest Loss control Public relations Report writing Searching procedures Self defence

In addition, all our control rooms are equipped with the latest technology to enable a rapid and reliable communication network nationally. Our highly advanced offsite monitoring facility in Gauteng provides live monitoring and rapid response to our national client base.

We work closely with law enforcement and Business Against Crime, one of Government’s primary strategic partners. We have an outstanding and long established industry reputation. Our divisions are either level 3 or 4 BEE contributors with an effective procurement recognition level of at least 125%.

We have partnered with UNISA and facilitate a Management Development Programme.

we operate across all sectors including:

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Commercial

Leisure

Gaming Resorts

Marine

Industrial

Residential Estates Retail 12

Through continuous updates and networking initiatives, we provide our clients with a professional and eff¡cient security service.

Access control systems



Armed response



CCTV onsite and offsite monitoring

optimising technology Alarms Canine stowaway searches

Consulting

Criminal investigations



Finger printing

Criminal checks on all employees Daily monitoring of teams Dedicated branch managers to liaise with clients

Guarding

Front of house security

Investigations

Polygraphs

Hourly control centre communication with sites

Parking management

Retail security

Risk management surveys

Vehicle control



Video auditing



VIP protection

Immediate notification of incidents through integrated reporting system Initial internal and external risks analysis Monthly reports Receiving and despatch services Site evaluation, installation of equipment, commissioning and training

Voice stress analysis

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Berrio Road, Sturrock Dry Dock, Port of Cape Town, Cape Town PO Box 50314, Waterfront 8002 Tel +27 21 448 3500 Fax +27 21 448 5624 Servest Connect 0860 22 55 84 Follow us

MULTI SERVICE GROUP