Sapphire Mini-Server CPU-6 Installation Beginning with Base 160, a firmware installation is used to upgrade the Sapphire Mini-server GemPro board from CPU-5 to CPU-6, which provides Sapphire system enhancements. The upgrade is accomplished at Gemstall time and the process automatically converts the CPU-5 Ruby Card to a CPU-6 Ruby Card.

Important Information ■

For the initial GemPro Gemstall, DO NOT enable HPV-20. If it is necessary to upgrade HPV-20, see the note after step 14 in “To install the firmware upgrade to CPU-6.”

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To upgrade to CPU-6, the firmware installation is required. A Sapphire CPU-6 GemPro board will not be produced.

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The firmware upgrade to CPU-6 is not available for Ruby or Topaz terminals.

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A Ruby Card converted to CPU-6 during the firmware installation process will not work in any Ruby or in any Sapphire that is still CPU-5.

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To avoid confusion, it is recommended that every Ruby Card converted to CPU-6 be marked as such.

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Ruby Cards are also referred to as Memory Cards and JEIDA Cards.

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To make sure that a Ruby Card is not write protected, hold the card so that the front of the card is facing you. Look at the top edge of the card. If the tab is pushed to the left side of the slot, the card is write protected. Slide the tab to the right to remove write protection.

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To install the firmware upgrade to CPU-6 1. Remove the Ruby Card from the Sapphire Mini-server. Note: Make sure that the Ruby Card is NOT write protected. See “Important Information” above. 2. Connect the RS-232 cable (P/N 13836-xx) from your PC to COM 2 of the COM Port Bank. Do NOT connect to the port labeled “SERVICE.” 3. On the front panel keypad, press [+] and [S] at the same time for two (2) seconds. Release the keys when you hear a short beep. GemPro is now in SysMgr mode. The System Status Display shows the following: Select a YES key NO double-wide keys

a. Using the keypad on the front panel of the Sapphire Mini-server, press [1] to establish the “YES” key. Note: Press any number to re-light the display if it darkens. Press same key again (confirm YES key)

b. Press [1]. Select a NO key NO double-wide keys

c. Press [2] to establish the “NO” key. Press same key again (confirm NO key)

d. Press [2]. The following display does not require a response. CHECKING FOR MODEM GEMBUS MODEM

4. Respond to the following displays by pressing [1] for “YES” and [2] for “NO.” ADJUST LOUD BUZZER YES or NO

a. Press [2]. Alter Dialout Params YES or NO

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b. Press [2]. Select SYSMGR Port YES or NO

c. Press [1]. Internal MODEM YES or NO

d. Press [2]. External MODEM YES or NO

e. Press [2]. SYSMGR on COM PORT 1 YES or NO

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Press [2]. SYSMGR ON COM PORT 2 YES or NO

g. Press [1]. 57600 BAUD YES or NO

h. A series of displays show baud rate options. Press [1] to select 57,600 baud. SYSMGR on COM 2 (YES to continue)

5. On the PC, start Gemstall. 6. Select sapp5to6.vfg. Note: You must run sapp5to6.vfg before running Relsapp.vfg. 7. Select Install and press [ENTER]. It is not necessary to enter a name or other information. 8. After sapp5to6.vfg is successfully installed, exit Gemstall to reboot the Sapphire. The following displays appear. OS FLASH UPGRADE VERSION 1.00

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FILE FOUND: 302FLASH.BIN

REPORTED CRC = E32D VERIFYING...

FILE IS VALID READY TO UPGRADE

Note: If the step 8 displays do not appear, repeat the firmware installation from step 1. 9. The “YES” and “NO” keys need to be established again. Key Selection Press 1

a. Press [1]. Key Selection Press 1

b. Press [1] again. Key Selection Press 2

c. Press [2]. Key Selection Press 2

d. Press [2] again. 10. The following display is used to start the upgrade. PRESS 1 TO UPGRADE PRESS 2 TO ABORT

Press [1] to begin the upgrade. The following displays appear.

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Note: This step takes approximately 20 minutes to complete. UPPER FLASH CHECK PLEASE WAIT...

CHECKING SECTOR 0

CHECKING SECTOR 18

UPPER FLASH DONE

FILE FOUND: TEMPBOOT.BIN

CHECKING CRC

FILE IS VALID

FINAL PHASE . . . PLEASE WAIT

Note: If the step 10 displays (beginning with “Upper Flash Check, Please Wait”) do not appear, or if they stop and do not progress after waiting 20 minutes, a failure has occurred. Call the VeriFone Help Desk. A few minutes after the Final Phase display, the upgrade completes and the system reboots. While booting up, the display shows “Gemix 2.7.03” and then goes into SysMgr mode.

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Note: If “Gemix 2.7.03” does not appear, a failure has occurred. Call the VeriFone Help Desk. 11. Select the SysMgr port. The system is ready for an application download. 12. Do NOT insert the Ruby card. Select relsapp.vfg and proceed with the application installation in the usual manner. 13. After the application is installed, insert the Ruby Card and reboot the Sapphire. During the Sapphire reboot, the Ruby Card is converted to CPU-6 format. 14. The Sapphire automatically reboots again. Note: If the Sapphire fails to reboot, the Ruby Card did not convert to CPU-6. Note: If an HPV-20 upgrade is required, wait until the application has started, then put Sapphire into SysMgr mode and Gemstall the upgrade for HPV-20.

VeriFone®, Inc. 2099 Gateway Place Suite 600 San Jose, CA 95110 Telephone: 408-232-7800 http://www.verifone.com © 2007 by VeriFone, Inc.

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