SAP Business Suite powered by SAP HANA from an IT Perspective Meet the Expert session powered by SAP Enterprise Support Academy September, 2013; Michael Lamade
Agenda Objectives of SAP’s Real-Time Data Platform Where to start Findings from early Suite on HANA Adopters Customer Cases in Detail SAP HANA/Industry-Roadmap
SAP HANA in Figures
>80 Live Szenarios BW on HANA
Up to
100.000x
>50 9
innovative use cases and applications
3-5% increase in process efficiency
live implementation projects
GENERAL AVAILABILITY
SUITE ON HANA
Faster performance
>50
Up to
Q2 / 2013
30-40%
1.585
faster project realization
trained partners on Suite on HANA
>200.000 end users
260+
LIVE CUSTOMERS
>500
>40
productive scenarios and pilots
individual customer cases in manufacturing
Live customer scenarios
© 2013 SAP AG. All rights reserved.
Customer
3
Perspectives on Big Data and Real-Time Data is today’s newest business currency, and its value depends on your ability to harness it.
The magnitude, speed, and complexity of data coming from numerous sources today is putting pressure on IT teams to find and leverage real-time value and
intelligence from within your information.
How are you harnessing your data?
Are you drowning in it or finding new insights to give your organization a competitive edge? © 2013 SAP AG. All rights reserved.
Customer
4
SAP HANA Innovation overview HANA Accelerators
Client
HANA Analytics
BW on HANA
(Content & SAP HANA Live)
Client
HANA Apps
Business Suite on HANA
(Next Generation & Strategic Investments)
Client SAP Business Suite
Any Data
HANA DB
Apps
HANA DB
VDL
AnyDB
Apps
PLM
HANA DB
AnyDB
BW
SRM
SAP Business Suite
SCM
HANA DB
(VDL)
CRM
SAP Business Suite / non-SAP
ERP
SAP Business Suite
HANA DB
AnyDB
Side-by-side scenarios
Integrated scenario
In seconds: Accelerating existing transactions of the Business Suite
More Insight: Exploring data loaded from Business Suite on any level of detail
Supercharged BW : Fasten up your BW without disruption
Innovation: Functional applications natively built on HANA, with an without Business Suite integration
All in One – Ultimate: Business Suite solution fully integrated with and optimized for HANA as database
Live Customers: • Ferrero S.p.A. – COPA RDS • Colgate-Palmolive – COPA Custom Solution; TPM on HANA
Live Customers: • Adobe Systems Inc. – Ops. Reporting RDS • Yoke Industrial – Ops. Reporting RDS
Live Customers: • Lenovo – BW on HANA • Hilti – BW on HANA
Live Customers: • Bosch Siemens Hausgeräte GmbH – Cash Forecasting • Centrica– Smart Meter Analytics
Live Customers: • Manufacturing Customer – Business Suite on HANA • Primary Metals Customer – Business Suite on HANA
© 2013 SAP AG. All rights reserved.
Customer
5
SAP’s In-Memory data management innovation Providing real-time platform for accelerated enterprise applications Store Analyze VS
Plan, simulate,predict
Analyze
Accelerate
Transactions + Analysis directly in-memory
All data (text, sensor, social)
Parallelization of queries Open SQL Dynamic views and native SQL
Focus
Transact
Business functions and stored procedures
© 2013 SAP AG. All rights reserved.
Customer
6
SAP HANA Live architecture Foundation for new class of applications HTML5-based (web & Mobile) Other SAP Solutions
Open Interfaces: https | oData | SQL | MDX
Web Resource
oData Service
XS Engine Application Services
SAPdelivered Query Views
Personalized Views
Personalized Views
Personalized Views
Customer Extensions Reuse Views
SAP HANA PLATFORM Private Views
Virtual Data Model
HTTP(S), HTML, CSS, JS, …
3rd Party
SAP BusinessObjects BI
SAP HANA Live
Physical Tables Database Layer
Atomic data set for detailed drill-down information
© 2013 SAP AG. All rights reserved.
Operational data available instantaneously
Pre-defined models across entire suite
Customer
7
SAP HANA Live deployment options Existing Stack
Sidecar Approach
Integrated Stack
SAP Frontend
SAP Frontend
BOBJ HTML 5 Any frontend
SAP Business Suite
SAP Business Suite
HTML 5
(ERP, CRM, SCM,…)
Any frontend
(ERP, CRM, SCM,…)
AnyDB
BOBJ
SAP HANA Live
SAP HANA Live
SAP HANA
SAP HANA
Replication
Customers can add new analytics capabilities immediately without disruption to their existing landscape. Any investment today will be valid for SAP Business Suite powered by SAP HANA.
© 2013 SAP AG. All rights reserved.
Customer
8
System prerequisites
Solution SAP HANA SAP ERP Content
Minimum Version SAP HANA Appliance Software SPS 5.0 ·
SAP ERP 6.0 SP12 and all equivalent enhancement packages
·
SP6.0 SP21 for PP
Content for Advanced Process Insight
SAP ERP 6.0 EHP4 SP11 with SAP_BS_FND 701
SAP CRM
EHP1 for SAP CRM 7.0 SP09
SAP SCM
EHP2 for SAP SCM 7.0 SP13
SAP GRC Access Control
SAP Access Control 10.0 SP10
SAP Global Trade Services
SAP GTS 10.0 SP06
SAP IBU - Insurance
SAP ERP 6.0 EHP4 SP11, SAP FS-PM 5.10 SP 08
SAP Business Intelligence
SAP Business Intelligence 4.0 and higher
Supply Chain Info Center
SCM 7.12 (EHP2, HANA) SCM 7.02 (EHP2) SCM 7.01 (EHP1) SCM 7.0
© 2013 SAP AG. All rights reserved.
SP00 SP05 SP10 SP13
Customer
9
SAP Business Suite powered by SAP HANA: Value for IT, Business, People
Lower Costs in IT
Higher Business Value
More Engaged People
Ready for the Cloud
Fast insight
Built with people
Open platform
Informed decisions
Intuitive user interfaces
Compressed data
Streamlined processes
Runs on all devices
Simple landscape
Real-time business
Tailored to the job
Little administration
Business innovation
Open for ideas
© 2013 SAP AG. All rights reserved.
Customer
10
SAP HANA Live Unified view of business processes across organizational functions
SAPdelivered Query Views
Partner Apps
New SAP Apps
SAP Business Suite
SAP NetWeaver BW
Multi-channel Unified User Experience
Personalized Views
Personalized Views
Personalized Views
Custom-built Open Interface
Customer Extensions
SAP NetWeaver
Reuse Views
SAP HANA PLATFORM Application Services
Database Services
Synchronizations Services
Operational Reporting
Private Views
Out-of-the-Box
Physical Tables
SAP HANA Live (VDM)
Instantaneous transactions results-toactions
Unified view of operations without delay
Empowerment for front-line employees
* SAP HANA Live is a separate package for SAP Business Suite © 2013 SAP AG. All rights reserved.
Customer
11
MRP Cockpit Entry Page
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
12
MRP Cockpit Uncovered Sales Order with solution proposals
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
13
Why is MRP on SAP HANA faster? Current Implementation Dispatcher App-Server DB-Server
MRP on HANA Dispatcher App-Server DB-Server
Read planning file entries
Read planning file entries
For every planning file entry Read planned orders
For all planning file entries with the same low-level code Plaf
Read Plaf
Eban
Afpo Vbbe Ekko Merge + Split
Read purchase requisitions Read purchase orders Mdbs Read production orders Caufv Read sales orders Vbbe
Plan set 1
Read Eban
Plan set 2
Read Ekpo
Plan set 3
Merge + Split Insert Plaf
Insert Eban
Insert Resb
Read stock transfer demand Mdup
ABAP post-processing (e.g. determine release strategy)
MRP planning logic
Update planned orders Plauf Update purchase requisitions Eban
© 2013 SAP AG. All rights reserved.
Customer
14
Search and Contextual Navigation for the SAP Business Suite “Search is the paradigm for information retrieval that has won the Web. All leading offerings operate on a combination of search and social whereas traditional navigational approaches have fallen far behind.”
Retrieving Relevant Information • Combining the advanced search capabilities, new contextual navigation and the speed of HANA, SAP is creating an all new, amazing user experience when exploring the web of business entities in the SAP Business Suite. • Content of the SAP Business Suite becomes searchable and can be navigated easily even across different application areas.
Key Benefits
Capabilities
• Experience easy to consume search capabilities at inmemory speed
• Powerful cross application search
• Intuitively and efficiently explore the Web of business entities • Benefit from amazing improvements of the overall search experience
• Get key information, business relationships and links to actions at a glance
• Contextual navigation capabilities across the entire Business Suite • Advanced search capabilities such as full text, freestyle and fuzzy search • Comprehensive 360° view of business entities, enriching transactional data with related information such as HANA-based analytics and further state-of-the-art services
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
15
SAP Business Suite powered by SAP HANA Where and how to start?
Business Perspective Solution Perspective IT Perspective
... © 2013 SAP AG. All rights reserved.
Customer
16
Industry value map for high tech
Highest real-time business value for high tech
Real-time value for key end-to-end processes
4
Product Innovation and Sourcing
Demand-Driven Supply Chain
Project Portfolio and Project Management
Demand Sensing and Response Management
2
Product Development and Compliance
Responsive Manufacturing and Fulfillment
1
Multichannel Sales and Marketing
Customer Service and Field Repair
Production Scheduling and Efficient Manufacturing
Segmentation and Campaign Management
Multi Channel Support and Field Service
Customer Fulfillment and Logistics
Partner and Channel Management
Professional Services Engagement and Delivery
Sales Pipeline and Order Management
Service Parts Management
Integrated Sales and Supply Chain Planning Collaborative Supply Management
Strategic Sourcing
3
Adaptive Pricing and Usage-Based Billing
People and Talent
Core Human Resources and Payroll
Talent Management
Time and Attendance Management
Workforce Planning and Analytics
Finance
Financial Performance Management
Accounting and Financial Close
Treasury and Financial Risk Management
Collaborative Finance Operations
Enterprise Risk and Compliance Management
Procurement
Supplier Discovery and Lifecycle Management
Sourcing and Contracting
Procurement and Order Collaboration
Collaborative Invoice to Pay
Commodity Management
Application Lifecycle Management
IT Infrastructure Management
IT Portfolio and Project Management
IT Service Management
IT Strategy and Governance
Analytics
Data Management
Application Development and Integration
Enterprise Mobility
Consumer Experience
IT Management
Technology Solutions
SAP HANA Platform
© 2013 SAP AG. All rights reserved.
Customer
17
Integrated sales and supply chain planning Business value for supply chain monitoring
Today
Reduce
With SAP Business Suite on SAP HANA
Lack of near real-time information
Decision support based on near realtime information
No ad hoc operational reporting Time-consuming data loads in traditional reporting tools Reporting, queries, dashboards that have to be created by each customer
Out-of-the-box analytical reporting with streamlined data load Predefined dashboards for different use cases (analytical workflows)
Inability to run sub-daily planning jobs and analyze the results because of the long data preparation times Inability to respond fast to ad hoc customer queries, which may result in lost sales
Advanced data retrieval and computing functionalities of SAP HANA optimize the reporting of supply chain planning data
supply chain costs by
3% Optimize inventory levels by
7% Increase customer service level by
4%
KPI improvements are high-level estimates and will have to be validated for each customer situation. © 2013 SAP AG. All rights reserved.
Customer
18
Business Scenario Recommendation (BSR) for SAP Business Suite powered by SAP HANA Identify your Top Scenarios based on Business Value and Implementation Priorities
Business Context / Status Quo Process Innovation with SAP Business Suite Challenges
Contribution of SAP HANA Value Driver
Chose your Deployment Option and Benefit from customized SAP Implementation and Support Services
Order your individual and free report at http://www.suiteonhana.com © 2013 SAP AG. All rights reserved.
Customer
19
Value Discovery Workshop
SAP offers a proven methodology and approach to discover the customerspecific business improvement areas and quantify value potential. We suggest such a workshop with your line-of-business and IT experts.
© 2013 SAP AG. All rights reserved.
Customer
20
SAP Business Suite powered by SAP HANA Where and How to Start? – Solution / IT Perspective Real Time Analytics
The BEST SUITE
All new Suite customers
Chronic reporting challenges
Single ECC instance
Multiple or Single ECC Instance
•
Suite on HANA
© 2013 SAP AG. All rights reserved.
•
Suite on HANA
•
SAP HANA live (integrated, sidecar)
•
RDS packages
Optimize & Accelerate
Business Transformation
High Value Scenarios
Innovative customers
Multiple or Single ECC instance
Multiple or single ECC Instance
•
Suite on HANA, start with one scenario (CRM, SCM, …)
•
Accelerators
•
Suite on HANA and HANA Applications
Customer
21
RDS represents THE DEFAULT for all SAP Business Suite powered by SAP HANA projects! SAP UI
HTML5
Mobile
SAP BI 4
User-Driven Experience
SAP HANA Live rapid-deployment solution
Rapid Database Migration of SAP Business Suite to SAP HANA
SAP ERP
SAP CRM
SAP SCM
SAP PLM
SAP SRM*
New Apps
SAP ERP rapid-deployment solution powered by SAP HANA
SAP Business Suite SAP NetWeaver BW
SAP CRM rapid-deployment solution with SAP HANA
Benefit from SAP’s latest strategic investment, Suite powered by SAP HANA, via Rapid Deployment Solutions!
SAP NetWeaver SAP HANA Live
SAP HANA
Analytics for heterogeneous business data Data Migration to ERP/CRM on HANA
RDS on SAP.com sap.com/rds Suite on HANA RDS on the Service Market Place * SAP SRM is not included in the scope of applications powered by SAP HANA yet. © 2013 SAP AG. All rights reserved.
Customer
22
SAP Business Suite powered by SAP HANA Path for new customers Plan
Build
•
How will Suite on HANA impact my business? I need a documented strategy
•
Where do I start?
High
•
I am ready to move ahead with implementation of ERP on HANA
Maturity
RDS SAP ERP Trading by SAP HANA RDS SAP ERP for FI/CO powered by SAP HANA
1-2 HANA Assessment Services
21
21
1
1-2 Installation of HANA Appliance
8-10
SAP Education for SAP ERP SAP Knowledge Acceleration for Sales, Service, and Marketing
•
What other services are available to support my live instance of SAP on HANA?
Technology
Application Management Post-production Support
5-7
RDS for Sentiment Intelligence
Ent.Support System Admin for HANA (Enterprise Support)
10
RDS for Data Migration for CRM on HANA
Go-live Service (Enterprise Support)
3-9 13 8
RDS for Adoption of Business Intelligence
I need to educate my people
8-10
RDS for SAP CRM powered by HANA (Marketing)
Analytics
Analytics
RDS for Data Migration for ERP on HANA
•
RDS for SAP CRM powered by HANA (Sales)
19
Technology
Road Map Service for DB Platform
I am ready to move ahead with implementation of CRM on HANA
RDS for SAP CRM powered by HANA (Service)
RDS for SAP HANA Live (Q3)
-Use Cases and Value -Tech. Assessment -Business Processes
•
CRM Suite on HANA8-10
ERP Suite on HANA RDS SAP ERP Manufacturing powered by SAP HANA
Run
Optimization (Performance) (Enterprise Support)
RDS for Customer Engagement Intelligence
= Rapid Deployment Solution 8-10
Low New to Suite on HANA © 2013 SAP AG. All rights reserved.
Suite on HANA Adoption
= project duration (weeks) Live on Suite on HANA Customer
23
SAP Business Suite powered by SAP HANA Path for existing customers Plan •
High
Build
How will a migration of Suite on HANA impact my business? I need a documented strategy
•
I am ready to move ahead with the upgrade and migration of ERP and/or CRM on HANA
* Installation of HANA Appliance
System Landscape Consolidation & Harmonization
Maturity
4-8
Road Map for DB Platform Pilot Implementation for HANA
* Technical Implementation of Enhancement Packages
•
What other services are available to support my live instance of SAP on HANA?
Migration Suite on HANA
12 -
HANA Assessment Services - Use Cases and Value - Tech. Assessment - Business Processes
I need to educate my people
1-2
Technical Upgrade Implementation for SAP Business Suite
Technical Upgrade Planning for SAP Business Suite
•
SAP Education for SAP ERP
Technology
Technology
Run
2 6
61 2
RDS for Migration to Suite on HANA (Service already available in April, 2013)
20+
Application Management Post-production Support
Analytics RDS for SAP HANA Live(July, 2013)
Ent.Support
Unicode Conversion
System Admin for HANA (Enterprise Support)
Bus. Process Performance Optimization (Data Volume)
Go-live Service (Enterprise Support) Optimization (Performance) (Enterprise Support)
Code Inspection Analysis
Custom Code Management
= Rapid Deployment Solution 8-10
Low New to HANA © 2013 SAP AG. All rights reserved.
Suite on HANA Migration
*
= project duration (weeks) = included in RDS Services Scope Live on Suite on HANA Customer
24
Planned new package for: Planned upgrade for:
SAP HANA RDS packages
HANA RDS portfolio available (Q1, 2013) and roadmap for Q2/Q3/Q4 BW on HANA Database Migration of BW to HANA Rapidly migrate an existing SAP NW BW installation to the SAP HANA.
BW NLS & ERP ILM Retention Management on Sybase IQ CRM Analytics with BW on HANA
Suite on HANA
Analytics on HANA
CRM powered by HANA
Sentiment Intelligence
Essential CRM functionality quickly and affordably with preconfigured software powered by in-memory technology of SAP HANA
Combine structured data with unstructured data to gain insight into market trends & perception
ERP Operational Reporting
Provides accelerated time-to-use of BPC. Leverage the data model in G/L to feed financial plans and statements
Real-time decisions based on realtime reports from SD, MM, LIS
ERP powered by HANA
Strategic Financial Planning (BPC 10 NW)
* for finance and controlling * for manufacturing * for trading
Helps customers to handle long range strategic planning, including scenario analysis & restructuring
Predictive Analytics
SAP HANA Live Real-Time reporting on SAP Business Suite data and GRC
Customer Engagement Intelligence Customer Value Intelligence & Audience Discovery
Financial Close and Disclosure Management (BPC 10 NW) End-to-end financial close process
Trade Promotion Effectiveness Analysis 3.0 Current version is 2.0
Retail on HANA Database Migration of Business Suite to HANA
Banking Enterprise Risk Reporting BI Adoption Package Provides a relevant software content, best practices for BI Adoption across the enterprise for customers with investments in BW
Rapid Data Migration to ERP/CRM on HANA
Analytics for heterogeneous business data
Accelerator for Profitability Analysis Accelerate your cost allocations * Has been merged in Q2, 2013 with
Accelerated Finance & Controlling V2 Report and accelerate GL, Material Ledger reports
Net Margin Analysis Understand the margin by channel and product, identify cost savings potential across all areas with Indepth margin analysis
Planning for Retail Perform consistent end-to-end planning, using real-time demanddriven forecasts
Financials for Public Sector
Customer Usage Analytics
Sales Analysis for Retail
Rapid time-to-insight based on massive volumes of customer charging, billing & payments data
Real-time access to Retail information to enable effective sales campaigns and tactics
Easy and real-time access to financial and budget figures covering public sector financials and public sector collection disbursement.
Load non-SAP data into Customer Analytics with HANA
Demand Signal Management Increase the demand visibility into your supply chain.
Data Load from Legacy Applications into HANA
Finance on HANA
G/L Financial Planning (BPC 10 NW)
Commodity Risk Analytics
Sales & Marketing in BW
Asset Analytics
EPM on HANA
RDS for Social Business Networks for Ariba, based on HANA
Shopper Insight Real-time visibility into retail demand to accelerate sales
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
25
Need an enterprise cloud to power real-time Qualities Mission Critical 24 x 7 Elastic scale Enterprise Grade Security
Advanced Governance Risk & Compliance Advanced business continuity and support
20%
Faster delivery
Reduce TCO
© 2013 SAP AG. All rights reserved.
Access superior skills
Match variable needs to costs
Simplify Business & complex IT IT alignment environment
Slower rate of growth of IT costs
Convert fixed costs to variable
26 Customer PWC: http://www.pwc.com/gx/en/technology/cloud-computing/charticles/cloud-value-proposition.jhtml
SAP HANA Enterprise Cloud SAP HANA Enterprise Cloud SAP Business Suite
SAP Business Warehouse
Custom Apps
Services
ERP | CRM | …
BW | BPC
Big Data | Consumer
Assessment Onboarding & Migration Cloud Hosting & Managed Services
SAP HANA Cloud Platform
Custom Services
In-memory Infrastructure
•
Power of real time combined with the simplicity of the cloud
•
Choice with fast time to value
•
Mission critical operations with cloud elasticity
© 2013 SAP AG. All rights reserved.
Customer
27
Where to start? IT Perspective - optimization patterns (technical)
Pattern
Example
Merge of OLAP and OLTP
Real-time view, insight to action, less BW admin and effort
Ending relevant batches
MRP, intercompany reconciliation
No aggregation / index programming
DSO reporting, VBAK processing
Responsivenes
Scrap reporting, pricing
New Processes
DSIM, CAR
Cross
Search, non-SAP data (machine, sentiment), parallelization
TCO and IT development
Less data (replication, compression), 3 Tier -> 2 Tier, less admin, faster dev.
© 2013 SAP AG. All rights reserved.
Customer
28
SAP HANA in Data Centers Customer feedback and status SAP HANA SPS4
Large number of customers have confirmed that SAP HANA SPS4 (Mid 2012) is data center ready for production Status Spring 2013, SAP HANA SPS5
Backup & Recovery
Full Data Backup w/ support for point-in-time recovery Log Backup and Bare Metal Restore First support for external filer snapshots
High Availability
In case of hardware or system failure the standby/spare node/system takes over System Replication as shadow database installation for single hosts coupling available
(Per Data Center)
Disaster Recovery (Across Data Center)
Failover to a HANA instance in another data center in case of a catastrophe (Storage or System Replication available). Automatic and manual procedures possible
Monitoring, Alerting & Administration
Holistic management with E2E support by SAP Solution manager for SAP HANA as an appliance Support for 3rd party monitoring tools possible, support by tool vendors partly pending
3rd Party Tooling
Support for 3rd party backup tools via Backint interface or staging area Support for customer specific data center compliance tools
© 2013 SAP AG. All rights reserved.
Customer
29
SAP HANA in Data Centers Roadmap SPS6 (Mid 2013)
Planned beyond
HANA Platform
Unified Installer (HLM) Tailored Data Center Integration Persistence Optimizations Smart Data Access XS Engine TLOGO extensions
Graphical Unified Installer SAP HANA Verification Tool LVM deeper integration (2014) Data temperature (2014) Multiple Databases (2014) • a.k.a. Multi-Tenancy
Security & Auditing
Extended Auditing Extended User/Role management Extended Authentication Extended Authorization Extended Security for Application Development
Extended Auditing Defined OS installation setup • Possible Customer-driven System Hardening
© 2013 SAP AG. All rights reserved.
Customer
30
SAP HANA in Data Centers Roadmap SPS6 (Mid 2013)
Planned beyond
Monitoring, Alerting & Administration
Improved Monitoring Improved SQL Plan Cache Table and partition redistribution editor with automation option More support for 3rd party management tools
More 3rd party management tools Monitoring API (2014)
Backup & Recovery
Backup LiveCycle Management & Security extensions Recovery Options (nm) especially for System Copy
Integration of ext. Snapshots with Redo Log roll forward of HANA Keep Backup History with Topology Changes Incremental Backup (2014) Named internal Snapshots (2014)
3rd Party Tooling
Direct streaming to 3rd party backup tools – first official releases, further announcements about release dates
More 3rd party backup tools
© 2013 SAP AG. All rights reserved.
Customer
31
SAP HANA in Data Centers Roadmap
High Availability (Per Data Center)
SPS6 (Mid 2013)
Planned beyond
System Replication extension • Async. (& Sync) transfer option • Near Zero Downtime maintenance • Hardware mix • Asymmetric setups
System Replication extension • Zero Downtime maintenance • Backup on shadow instance • Time travel via internal snapshots on secondary to handle logical errors • Cascading systems • Compress log transfer • Time delay option between sites • Basic encryption • Pure Log-based transfer (2014) • Active/Active Operation (2014)
Log Shipping (2014)
Disaster Recovery (Across Data Center)
System Replication extension • Async. (& Sync) transfer option • Near Zero Downtime maintenance • Hardware mix • Asymmetric setups
System Replication extension • Zero Downtime maintenance • Backup on shadow instance • Time travel via internal snapshots on secondary to handle logical errors • Cascading systems • Compress log transfer • Time delay option between sites • Basic encryption • Pure Log-based transfer (2014) • Active/Active Operation (2014)
Log Shipping (2014)
© 2013 SAP AG. All rights reserved.
Customer
32
SAP Business Suite powered by SAP HANA References and early customers
© 2013 SAP AG. All rights reserved.
Customer
33
Findings from Early Adopters Overview – Adoption drivers and economic model Adoption Decision Motivation
Based on interviews with live customers
Investment Economics
Challenges
Cost
Benefit
•
Strategic
•
Unclear Benefits
•
Re-engineering
•
Customer facing
•
Business Performance
•
Technology
•
Implementation
•
Supply Chain
•
IT Performance
•
Change Readiness
•
Operations
•
Finance
•
Solution Availability
•
Technology
•
Procurement
•
IT Complexity
•
HCM
•
Industry Solution
Costs of implementation, operations & infrastructure has not been fully tracked by customers No consistent tracking of benefits
Business process improvement is primary adoption driver Customer facing & SCM are top benefit targets Implementation and software are top cost drivers © 2013 SAP AG. All rights reserved.
Customer
34
Findings from Early Adopters Adoption drivers
Priority high
medium low
Based on interviews with live customers © 2013 SAP AG. All rights reserved.
Customer
35
Findings from Early Adopters TCO Drivers • • • •
• • • • •
H/W (HANA) – Production H/W (HANA) – Dev HA/DR H/W Maintenance S/W & Maint. (HANA)
7% 3% 2%
Data Center Operations DB Administration Application support Technical support & other
Implementation Costs (one-time)
11%
5%
17%
• • • • •
9% No change No change 2%
Process Re-engineering Upgrade Migration System Landscape Optimization Data Center Upgrade Custom Code Optimization
36% 19% 12% 5% 0%
Infrastructure Oper. Expenses (p.A.) 72% IT Operations Impact
Based on interviews with live customers © 2013 SAP AG. All rights reserved.
Customer
36
Findings from Early Adopters Key challenges to adoption • • • • • •
HANA H/W costs HA/DR certification level Virtualization capability Complex environment requirement HA/DR costs DB size
6% 2% 2% 2% 0% 0%
• • • •
Process re-engineering required Large process change required KPI improvements not proven No business strategy for real-time
13% 9% 7% 7%
11% Benefits 36%
13%
Solution Not Optimized for HANA Conversion costs Architecture
19%
Other • • • •
Customer code clearing Complex environment simplification Process re-engineering Process standardization
8% 6% 5% 0%
21% • Custom developed solutions • Industry solutions • 3rd party bolt on's
8% 6% 6% Based on interviews with live customers
© 2013 SAP AG. All rights reserved.
Customer
37
SAP internal deployment Reporting, sales force efficiency and operational efficiencies
Motivation to Adopt
SAP Project Scope
Transform the business Contribution to SAP’s growth, agility and operational efficiency Rewarding end-to-end user experience with deep integration, Engaged social media, powerful search, and People exceptional performance Applying best practices and shaping the next practices Demonstrate excellence in HANA implementation by bringing a IT Value mission critical CRM system to SAP HANA in less than 3 month
SAP Solution Scope Sales, Marketing, Support on CRM on HANA plus Customer on Demand as hybrid solution BW on HANA Mobile Apps
Business Value
© 2013 SAP AG. All rights reserved.
Project Scope Start: Jan 2013; Go-Live: April 2013 Wave 1: 1,000+ customer experts to CRM on HANA within 10 weeks Wave 2: 15.000+ business sales, marketing, and service people followed after a 4 month project Today: all customer interaction processes in sales & inside sales, services, marketing, support, and partner management run on CRM on HANA
Business Benefits
Business Value
Engaged People
IT Value
Significant productivity increase in inside sales organization Increased call center performance (36x), incident search accelerated by factor 48 Users experienced immediate value from optimized business processes and increased operational efficiency Better preparation and retrieving real-time customer information during calls More flexible and dramatically faster search (250x) regardless of data volume 30% lower server and storage costs 65% smaller database size with columnar compression
Customer
38
SAP Business Suite powered by SAP HANA Development roadmap Enablement Suite on HANA
Lighthouse Suite on HANA “End of batch” / “OLTP/OLAP” Start RampUp
The Suite to New Heights Industrial Revolution 4.0
i2013 GoTo Release
GA, 21 industries
Business Value
SUITE
Harmonization, SAP Fiori, installation, upgrade, run
Core Suite (ERP, CRM, SCM)
Jan 13
Simplification
HPAs
Breakthrough Innovation Apps on HANA
New Apps
Long-run batch processes Highest impact, highest usage
10 Key E2E business scenarios Highest Impact, highest usage
Optimization
Coverage of 80% of top usage + top used operational reports
Coverage of 99% of top usage
HANA Live
SRM & Industries & Add-ons
Add-ons, Partner Add-ons
May 13
Porting
August 13
HANA
Quarterly Shipments
Further improve datacenter readiness Virtualization, MCOD / MCOS, one deployment Broader hardware certification SAP HANA Enterprise Cloud This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
39
What is the relation of SAP Business Suite powered by SAP HANA and future EHPs? Q4 2012
Q1 2013
Q2 2013
Q3 2013
One shipment for all DB platforms
GA SAP Business Suite powered by SAP HANA
ERP EHP6 CRM EHP2 SCM EHP2
SP1
ERP EHP7 CRM EHP3 SCM EHP3 SRM EHP 3
SP2
Quarterly shipments with new optimizations
SP3
Q4 2013
GA Quarterly shipments based on EHP7
SP4
Regular maintenance SP only. No new optimizations
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
40
Best suite of applications on best performing platform Unifying OLAP and OLTP: From vision to reality
Multi-channel Unified User Experience
SAP Business Suite
SAP NetWeaver BW
New SAP Apps
Partner Apps
SAP NetWeaver
SAP HANA PLATFORM Application Services Database Services Synchronization Services
© 2013 SAP AG. All rights reserved.
App Server I Planning & Calculation | Rules I Business Function Libraries | Streams Processing
Virtual Data Model Operational (OLTP) I Analytics (OLAP) I Predictive | Text Search
Replication Services I ETL I Hadoop, R
Customer
41
Where to find more information Overview Info: saphana.com
Technical Info – service.sap.com
© 2013 SAP AG. All rights reserved.
Product Info – help.sap.com
Customer
42
Thank You! Contact information: SAP Enterprise Support Academy SAP Active Global Support mailto:
[email protected]