SAP Business Suite powered by SAP HANA from an IT Perspective

SAP Business Suite powered by SAP HANA from an IT Perspective Meet the Expert session powered by SAP Enterprise Support Academy September, 2013; Micha...
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SAP Business Suite powered by SAP HANA from an IT Perspective Meet the Expert session powered by SAP Enterprise Support Academy September, 2013; Michael Lamade

Agenda  Objectives of SAP’s Real-Time Data Platform  Where to start  Findings from early Suite on HANA Adopters  Customer Cases in Detail  SAP HANA/Industry-Roadmap

SAP HANA in Figures

>80 Live Szenarios BW on HANA

Up to

100.000x

>50 9

innovative use cases and applications

3-5% increase in process efficiency

live implementation projects

GENERAL AVAILABILITY

SUITE ON HANA

Faster performance

>50

Up to

Q2 / 2013

30-40%

1.585

faster project realization

trained partners on Suite on HANA

>200.000 end users

260+

LIVE CUSTOMERS

>500

>40

productive scenarios and pilots

individual customer cases in manufacturing

Live customer scenarios

© 2013 SAP AG. All rights reserved.

Customer

3

Perspectives on Big Data and Real-Time Data is today’s newest business currency, and its value depends on your ability to harness it.

The magnitude, speed, and complexity of data coming from numerous sources today is putting pressure on IT teams to find and leverage real-time value and

intelligence from within your information.

How are you harnessing your data?

Are you drowning in it or finding new insights to give your organization a competitive edge? © 2013 SAP AG. All rights reserved.

Customer

4

SAP HANA Innovation overview HANA Accelerators

Client

HANA Analytics

BW on HANA

(Content & SAP HANA Live)

Client

HANA Apps

Business Suite on HANA

(Next Generation & Strategic Investments)

Client SAP Business Suite

Any Data

HANA DB

Apps

HANA DB

VDL

AnyDB

Apps

PLM

HANA DB

AnyDB

BW

SRM

SAP Business Suite

SCM

HANA DB

(VDL)

CRM

SAP Business Suite / non-SAP

ERP

SAP Business Suite

HANA DB

AnyDB

Side-by-side scenarios

Integrated scenario

In seconds: Accelerating existing transactions of the Business Suite

More Insight: Exploring data loaded from Business Suite on any level of detail

Supercharged BW : Fasten up your BW without disruption

Innovation: Functional applications natively built on HANA, with an without Business Suite integration

All in One – Ultimate: Business Suite solution fully integrated with and optimized for HANA as database

Live Customers: • Ferrero S.p.A. – COPA RDS • Colgate-Palmolive – COPA Custom Solution; TPM on HANA

Live Customers: • Adobe Systems Inc. – Ops. Reporting RDS • Yoke Industrial – Ops. Reporting RDS

Live Customers: • Lenovo – BW on HANA • Hilti – BW on HANA

Live Customers: • Bosch Siemens Hausgeräte GmbH – Cash Forecasting • Centrica– Smart Meter Analytics

Live Customers: • Manufacturing Customer – Business Suite on HANA • Primary Metals Customer – Business Suite on HANA

© 2013 SAP AG. All rights reserved.

Customer

5

SAP’s In-Memory data management innovation Providing real-time platform for accelerated enterprise applications Store Analyze VS

Plan, simulate,predict

Analyze

Accelerate

Transactions + Analysis directly in-memory

All data (text, sensor, social)

Parallelization of queries Open SQL Dynamic views and native SQL

Focus

Transact

Business functions and stored procedures

© 2013 SAP AG. All rights reserved.

Customer

6

SAP HANA Live architecture Foundation for new class of applications HTML5-based (web & Mobile) Other SAP Solutions

Open Interfaces: https | oData | SQL | MDX

Web Resource

oData Service

XS Engine Application Services

SAPdelivered Query Views

Personalized Views

Personalized Views

Personalized Views

Customer Extensions Reuse Views

SAP HANA PLATFORM Private Views

Virtual Data Model

HTTP(S), HTML, CSS, JS, …

3rd Party

SAP BusinessObjects BI

SAP HANA Live

Physical Tables Database Layer

Atomic data set for detailed drill-down information

© 2013 SAP AG. All rights reserved.

Operational data available instantaneously

Pre-defined models across entire suite

Customer

7

SAP HANA Live deployment options Existing Stack

Sidecar Approach

Integrated Stack

SAP Frontend

SAP Frontend

BOBJ HTML 5 Any frontend

SAP Business Suite

SAP Business Suite

HTML 5

(ERP, CRM, SCM,…)

Any frontend

(ERP, CRM, SCM,…)

AnyDB

BOBJ

SAP HANA Live

SAP HANA Live

SAP HANA

SAP HANA

Replication

Customers can add new analytics capabilities immediately without disruption to their existing landscape. Any investment today will be valid for SAP Business Suite powered by SAP HANA.

© 2013 SAP AG. All rights reserved.

Customer

8

System prerequisites

Solution SAP HANA SAP ERP Content

Minimum Version SAP HANA Appliance Software SPS 5.0 ·

SAP ERP 6.0 SP12 and all equivalent enhancement packages

·

SP6.0 SP21 for PP

Content for Advanced Process Insight

SAP ERP 6.0 EHP4 SP11 with SAP_BS_FND 701

SAP CRM

EHP1 for SAP CRM 7.0 SP09

SAP SCM

EHP2 for SAP SCM 7.0 SP13

SAP GRC Access Control

SAP Access Control 10.0 SP10

SAP Global Trade Services

SAP GTS 10.0 SP06

SAP IBU - Insurance

SAP ERP 6.0 EHP4 SP11, SAP FS-PM 5.10 SP 08

SAP Business Intelligence

SAP Business Intelligence 4.0 and higher

Supply Chain Info Center

SCM 7.12 (EHP2, HANA) SCM 7.02 (EHP2) SCM 7.01 (EHP1) SCM 7.0

© 2013 SAP AG. All rights reserved.

SP00 SP05 SP10 SP13

Customer

9

SAP Business Suite powered by SAP HANA: Value for IT, Business, People

Lower Costs in IT

Higher Business Value

More Engaged People

Ready for the Cloud

Fast insight

Built with people

Open platform

Informed decisions

Intuitive user interfaces

Compressed data

Streamlined processes

Runs on all devices

Simple landscape

Real-time business

Tailored to the job

Little administration

Business innovation

Open for ideas

© 2013 SAP AG. All rights reserved.

Customer

10

SAP HANA Live Unified view of business processes across organizational functions

SAPdelivered Query Views

Partner Apps

New SAP Apps

SAP Business Suite

SAP NetWeaver BW

Multi-channel Unified User Experience

Personalized Views

Personalized Views

Personalized Views

Custom-built Open Interface

Customer Extensions

SAP NetWeaver

Reuse Views

SAP HANA PLATFORM Application Services

Database Services

Synchronizations Services

Operational Reporting

Private Views

Out-of-the-Box

Physical Tables

SAP HANA Live (VDM)

Instantaneous transactions results-toactions

Unified view of operations without delay

Empowerment for front-line employees

* SAP HANA Live is a separate package for SAP Business Suite © 2013 SAP AG. All rights reserved.

Customer

11

MRP Cockpit Entry Page

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

12

MRP Cockpit Uncovered Sales Order with solution proposals

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

13

Why is MRP on SAP HANA faster? Current Implementation Dispatcher App-Server DB-Server

MRP on HANA Dispatcher App-Server DB-Server

Read planning file entries

Read planning file entries

For every planning file entry Read planned orders

For all planning file entries with the same low-level code Plaf

Read Plaf

Eban

Afpo Vbbe Ekko Merge + Split

Read purchase requisitions Read purchase orders Mdbs Read production orders Caufv Read sales orders Vbbe

Plan set 1

Read Eban

Plan set 2

Read Ekpo

Plan set 3

Merge + Split Insert Plaf

Insert Eban

Insert Resb

Read stock transfer demand Mdup

ABAP post-processing (e.g. determine release strategy)

MRP planning logic

Update planned orders Plauf Update purchase requisitions Eban

© 2013 SAP AG. All rights reserved.

Customer

14

Search and Contextual Navigation for the SAP Business Suite “Search is the paradigm for information retrieval that has won the Web. All leading offerings operate on a combination of search and social whereas traditional navigational approaches have fallen far behind.”

Retrieving Relevant Information • Combining the advanced search capabilities, new contextual navigation and the speed of HANA, SAP is creating an all new, amazing user experience when exploring the web of business entities in the SAP Business Suite. • Content of the SAP Business Suite becomes searchable and can be navigated easily even across different application areas.

Key Benefits

Capabilities

• Experience easy to consume search capabilities at inmemory speed

• Powerful cross application search

• Intuitively and efficiently explore the Web of business entities • Benefit from amazing improvements of the overall search experience

• Get key information, business relationships and links to actions at a glance

• Contextual navigation capabilities across the entire Business Suite • Advanced search capabilities such as full text, freestyle and fuzzy search • Comprehensive 360° view of business entities, enriching transactional data with related information such as HANA-based analytics and further state-of-the-art services

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

15

SAP Business Suite powered by SAP HANA Where and how to start?

Business Perspective Solution Perspective IT Perspective

... © 2013 SAP AG. All rights reserved.

Customer

16

Industry value map for high tech

Highest real-time business value for high tech

Real-time value for key end-to-end processes

4

Product Innovation and Sourcing

Demand-Driven Supply Chain

Project Portfolio and Project Management

Demand Sensing and Response Management

2

Product Development and Compliance

Responsive Manufacturing and Fulfillment

1

Multichannel Sales and Marketing

Customer Service and Field Repair

Production Scheduling and Efficient Manufacturing

Segmentation and Campaign Management

Multi Channel Support and Field Service

Customer Fulfillment and Logistics

Partner and Channel Management

Professional Services Engagement and Delivery

Sales Pipeline and Order Management

Service Parts Management

Integrated Sales and Supply Chain Planning Collaborative Supply Management

Strategic Sourcing

3

Adaptive Pricing and Usage-Based Billing

People and Talent

Core Human Resources and Payroll

Talent Management

Time and Attendance Management

Workforce Planning and Analytics

Finance

Financial Performance Management

Accounting and Financial Close

Treasury and Financial Risk Management

Collaborative Finance Operations

Enterprise Risk and Compliance Management

Procurement

Supplier Discovery and Lifecycle Management

Sourcing and Contracting

Procurement and Order Collaboration

Collaborative Invoice to Pay

Commodity Management

Application Lifecycle Management

IT Infrastructure Management

IT Portfolio and Project Management

IT Service Management

IT Strategy and Governance

Analytics

Data Management

Application Development and Integration

Enterprise Mobility

Consumer Experience

IT Management

Technology Solutions

SAP HANA Platform

© 2013 SAP AG. All rights reserved.

Customer

17

Integrated sales and supply chain planning Business value for supply chain monitoring

Today

Reduce

With SAP Business Suite on SAP HANA

 Lack of near real-time information

 Decision support based on near realtime information

 No ad hoc operational reporting  Time-consuming data loads in traditional reporting tools  Reporting, queries, dashboards that have to be created by each customer

 Out-of-the-box analytical reporting with streamlined data load  Predefined dashboards for different use cases (analytical workflows)

 Inability to run sub-daily planning jobs and analyze the results because of the long data preparation times  Inability to respond fast to ad hoc customer queries, which may result in lost sales

 Advanced data retrieval and computing functionalities of SAP HANA optimize the reporting of supply chain planning data

supply chain costs by

3% Optimize inventory levels by

7% Increase customer service level by

4%

KPI improvements are high-level estimates and will have to be validated for each customer situation. © 2013 SAP AG. All rights reserved.

Customer

18

Business Scenario Recommendation (BSR) for SAP Business Suite powered by SAP HANA Identify your Top Scenarios based on Business Value and Implementation Priorities

Business Context / Status Quo Process Innovation with SAP Business Suite Challenges

Contribution of SAP HANA Value Driver

Chose your Deployment Option and Benefit from customized SAP Implementation and Support Services

Order your individual and free report at http://www.suiteonhana.com © 2013 SAP AG. All rights reserved.

Customer

19

Value Discovery Workshop

 SAP offers a proven methodology and approach to discover the customerspecific business improvement areas and quantify value potential.  We suggest such a workshop with your line-of-business and IT experts.

© 2013 SAP AG. All rights reserved.

Customer

20

SAP Business Suite powered by SAP HANA Where and How to Start? – Solution / IT Perspective Real Time Analytics

The BEST SUITE

All new Suite customers

Chronic reporting challenges

Single ECC instance

Multiple or Single ECC Instance



Suite on HANA

© 2013 SAP AG. All rights reserved.



Suite on HANA



SAP HANA live (integrated, sidecar)



RDS packages

Optimize & Accelerate

Business Transformation

High Value Scenarios

Innovative customers

Multiple or Single ECC instance

Multiple or single ECC Instance



Suite on HANA, start with one scenario (CRM, SCM, …)



Accelerators



Suite on HANA and HANA Applications

Customer

21

RDS represents THE DEFAULT for all SAP Business Suite powered by SAP HANA projects! SAP UI

HTML5

Mobile

SAP BI 4

User-Driven Experience

SAP HANA Live rapid-deployment solution

Rapid Database Migration of SAP Business Suite to SAP HANA

SAP ERP

SAP CRM

SAP SCM

SAP PLM

SAP SRM*

New Apps

SAP ERP rapid-deployment solution powered by SAP HANA

SAP Business Suite SAP NetWeaver BW

SAP CRM rapid-deployment solution with SAP HANA

Benefit from SAP’s latest strategic investment, Suite powered by SAP HANA, via Rapid Deployment Solutions!

SAP NetWeaver SAP HANA Live

SAP HANA

Analytics for heterogeneous business data Data Migration to ERP/CRM on HANA

RDS on SAP.com sap.com/rds Suite on HANA RDS on the Service Market Place * SAP SRM is not included in the scope of applications powered by SAP HANA yet. © 2013 SAP AG. All rights reserved.

Customer

22

SAP Business Suite powered by SAP HANA Path for new customers Plan

Build



How will Suite on HANA impact my business? I need a documented strategy



Where do I start?

High



I am ready to move ahead with implementation of ERP on HANA

Maturity

RDS SAP ERP Trading by SAP HANA RDS SAP ERP for FI/CO powered by SAP HANA

1-2 HANA Assessment Services

21

21

1

1-2 Installation of HANA Appliance

8-10

SAP Education for SAP ERP SAP Knowledge Acceleration for Sales, Service, and Marketing



What other services are available to support my live instance of SAP on HANA?

Technology

Application Management Post-production Support

5-7

RDS for Sentiment Intelligence

Ent.Support System Admin for HANA (Enterprise Support)

10

RDS for Data Migration for CRM on HANA

Go-live Service (Enterprise Support)

3-9 13 8

RDS for Adoption of Business Intelligence

I need to educate my people

8-10

RDS for SAP CRM powered by HANA (Marketing)

Analytics

Analytics

RDS for Data Migration for ERP on HANA



RDS for SAP CRM powered by HANA (Sales)

19

Technology

Road Map Service for DB Platform

I am ready to move ahead with implementation of CRM on HANA

RDS for SAP CRM powered by HANA (Service)

RDS for SAP HANA Live (Q3)

-Use Cases and Value -Tech. Assessment -Business Processes



CRM Suite on HANA8-10

ERP Suite on HANA RDS SAP ERP Manufacturing powered by SAP HANA

Run

Optimization (Performance) (Enterprise Support)

RDS for Customer Engagement Intelligence

= Rapid Deployment Solution 8-10

Low New to Suite on HANA © 2013 SAP AG. All rights reserved.

Suite on HANA Adoption

= project duration (weeks) Live on Suite on HANA Customer

23

SAP Business Suite powered by SAP HANA Path for existing customers Plan •

High

Build

How will a migration of Suite on HANA impact my business? I need a documented strategy



I am ready to move ahead with the upgrade and migration of ERP and/or CRM on HANA

* Installation of HANA Appliance

System Landscape Consolidation & Harmonization

Maturity

4-8

Road Map for DB Platform Pilot Implementation for HANA

* Technical Implementation of Enhancement Packages



What other services are available to support my live instance of SAP on HANA?

Migration Suite on HANA

12 -

HANA Assessment Services - Use Cases and Value - Tech. Assessment - Business Processes

I need to educate my people

1-2

Technical Upgrade Implementation for SAP Business Suite

Technical Upgrade Planning for SAP Business Suite



SAP Education for SAP ERP

Technology

Technology

Run

2 6

61 2

RDS for Migration to Suite on HANA (Service already available in April, 2013)

20+

Application Management Post-production Support

Analytics RDS for SAP HANA Live(July, 2013)

Ent.Support

Unicode Conversion

System Admin for HANA (Enterprise Support)

Bus. Process Performance Optimization (Data Volume)

Go-live Service (Enterprise Support) Optimization (Performance) (Enterprise Support)

Code Inspection Analysis

Custom Code Management

= Rapid Deployment Solution 8-10

Low New to HANA © 2013 SAP AG. All rights reserved.

Suite on HANA Migration

*

= project duration (weeks) = included in RDS Services Scope Live on Suite on HANA Customer

24

Planned new package for: Planned upgrade for:

SAP HANA RDS packages

HANA RDS portfolio available (Q1, 2013) and roadmap for Q2/Q3/Q4 BW on HANA Database Migration of BW to HANA Rapidly migrate an existing SAP NW BW installation to the SAP HANA.

BW NLS & ERP ILM Retention Management on Sybase IQ CRM Analytics with BW on HANA

Suite on HANA

Analytics on HANA

CRM powered by HANA

Sentiment Intelligence

Essential CRM functionality quickly and affordably with preconfigured software powered by in-memory technology of SAP HANA

Combine structured data with unstructured data to gain insight into market trends & perception

ERP Operational Reporting

Provides accelerated time-to-use of BPC. Leverage the data model in G/L to feed financial plans and statements

Real-time decisions based on realtime reports from SD, MM, LIS

ERP powered by HANA

Strategic Financial Planning (BPC 10 NW)

* for finance and controlling * for manufacturing * for trading

Helps customers to handle long range strategic planning, including scenario analysis & restructuring

Predictive Analytics

SAP HANA Live Real-Time reporting on SAP Business Suite data and GRC

Customer Engagement Intelligence Customer Value Intelligence & Audience Discovery

Financial Close and Disclosure Management (BPC 10 NW) End-to-end financial close process

Trade Promotion Effectiveness Analysis 3.0 Current version is 2.0

Retail on HANA Database Migration of Business Suite to HANA

Banking Enterprise Risk Reporting BI Adoption Package Provides a relevant software content, best practices for BI Adoption across the enterprise for customers with investments in BW

Rapid Data Migration to ERP/CRM on HANA

Analytics for heterogeneous business data

Accelerator for Profitability Analysis Accelerate your cost allocations * Has been merged in Q2, 2013 with

Accelerated Finance & Controlling V2 Report and accelerate GL, Material Ledger reports

Net Margin Analysis Understand the margin by channel and product, identify cost savings potential across all areas with Indepth margin analysis

Planning for Retail Perform consistent end-to-end planning, using real-time demanddriven forecasts

Financials for Public Sector

Customer Usage Analytics

Sales Analysis for Retail

Rapid time-to-insight based on massive volumes of customer charging, billing & payments data

Real-time access to Retail information to enable effective sales campaigns and tactics

Easy and real-time access to financial and budget figures covering public sector financials and public sector collection disbursement.

Load non-SAP data into Customer Analytics with HANA

Demand Signal Management Increase the demand visibility into your supply chain.

Data Load from Legacy Applications into HANA

Finance on HANA

G/L Financial Planning (BPC 10 NW)

Commodity Risk Analytics

Sales & Marketing in BW

Asset Analytics

EPM on HANA

RDS for Social Business Networks for Ariba, based on HANA

Shopper Insight Real-time visibility into retail demand to accelerate sales

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

25

Need an enterprise cloud to power real-time Qualities  Mission Critical 24 x 7  Elastic scale  Enterprise Grade Security

 Advanced Governance Risk & Compliance  Advanced business continuity and support

20%

Faster delivery

Reduce TCO

© 2013 SAP AG. All rights reserved.

Access superior skills

Match variable needs to costs

Simplify Business & complex IT IT alignment environment

Slower rate of growth of IT costs

Convert fixed costs to variable

26 Customer PWC: http://www.pwc.com/gx/en/technology/cloud-computing/charticles/cloud-value-proposition.jhtml

SAP HANA Enterprise Cloud SAP HANA Enterprise Cloud SAP Business Suite

SAP Business Warehouse

Custom Apps

Services

ERP | CRM | …

BW | BPC

Big Data | Consumer

Assessment Onboarding & Migration Cloud Hosting & Managed Services

SAP HANA Cloud Platform

Custom Services

In-memory Infrastructure



Power of real time combined with the simplicity of the cloud



Choice with fast time to value



Mission critical operations with cloud elasticity

© 2013 SAP AG. All rights reserved.

Customer

27

Where to start? IT Perspective - optimization patterns (technical)

Pattern

Example

Merge of OLAP and OLTP

Real-time view, insight to action, less BW admin and effort

Ending relevant batches

MRP, intercompany reconciliation

No aggregation / index programming

DSO reporting, VBAK processing

Responsivenes

Scrap reporting, pricing

New Processes

DSIM, CAR

Cross

Search, non-SAP data (machine, sentiment), parallelization

TCO and IT development

Less data (replication, compression), 3 Tier -> 2 Tier, less admin, faster dev.

© 2013 SAP AG. All rights reserved.

Customer

28

SAP HANA in Data Centers Customer feedback and status SAP HANA SPS4

Large number of customers have confirmed that SAP HANA SPS4 (Mid 2012) is data center ready for production Status Spring 2013, SAP HANA SPS5

Backup & Recovery

 Full Data Backup w/ support for point-in-time recovery  Log Backup and Bare Metal Restore  First support for external filer snapshots

High Availability

 In case of hardware or system failure the standby/spare node/system takes over  System Replication as shadow database installation for single hosts coupling available

(Per Data Center)

Disaster Recovery (Across Data Center)

 Failover to a HANA instance in another data center in case of a catastrophe (Storage or System Replication available).  Automatic and manual procedures possible

Monitoring, Alerting & Administration

 Holistic management with E2E support by SAP Solution manager for SAP HANA as an appliance  Support for 3rd party monitoring tools possible, support by tool vendors partly pending

3rd Party Tooling

 Support for 3rd party backup tools via Backint interface or staging area  Support for customer specific data center compliance tools

© 2013 SAP AG. All rights reserved.

Customer

29

SAP HANA in Data Centers Roadmap SPS6 (Mid 2013)

Planned beyond

HANA Platform

 Unified Installer (HLM)  Tailored Data Center Integration  Persistence Optimizations  Smart Data Access  XS Engine  TLOGO extensions

 Graphical Unified Installer  SAP HANA Verification Tool  LVM deeper integration (2014)  Data temperature (2014)  Multiple Databases (2014) • a.k.a. Multi-Tenancy

Security & Auditing

 Extended Auditing  Extended User/Role management  Extended Authentication  Extended Authorization  Extended Security for Application Development

 Extended Auditing  Defined OS installation setup • Possible Customer-driven System Hardening

© 2013 SAP AG. All rights reserved.

Customer

30

SAP HANA in Data Centers Roadmap SPS6 (Mid 2013)

Planned beyond

Monitoring, Alerting & Administration

 Improved Monitoring  Improved SQL Plan Cache  Table and partition redistribution editor with automation option  More support for 3rd party management tools

 More 3rd party management tools  Monitoring API (2014)

Backup & Recovery

 Backup LiveCycle Management & Security extensions  Recovery Options (nm) especially for System Copy

 Integration of ext. Snapshots with Redo Log roll forward of HANA  Keep Backup History with Topology Changes  Incremental Backup (2014)  Named internal Snapshots (2014)

3rd Party Tooling

 Direct streaming to 3rd party backup tools – first official releases, further announcements about release dates

 More 3rd party backup tools

© 2013 SAP AG. All rights reserved.

Customer

31

SAP HANA in Data Centers Roadmap

High Availability (Per Data Center)

SPS6 (Mid 2013)

Planned beyond

 System Replication extension • Async. (& Sync) transfer option • Near Zero Downtime maintenance • Hardware mix • Asymmetric setups

 System Replication extension • Zero Downtime maintenance • Backup on shadow instance • Time travel via internal snapshots on secondary to handle logical errors • Cascading systems • Compress log transfer • Time delay option between sites • Basic encryption • Pure Log-based transfer (2014) • Active/Active Operation (2014)

 Log Shipping (2014)

Disaster Recovery (Across Data Center)

 System Replication extension • Async. (& Sync) transfer option • Near Zero Downtime maintenance • Hardware mix • Asymmetric setups

 System Replication extension • Zero Downtime maintenance • Backup on shadow instance • Time travel via internal snapshots on secondary to handle logical errors • Cascading systems • Compress log transfer • Time delay option between sites • Basic encryption • Pure Log-based transfer (2014) • Active/Active Operation (2014)

 Log Shipping (2014)

© 2013 SAP AG. All rights reserved.

Customer

32

SAP Business Suite powered by SAP HANA References and early customers

© 2013 SAP AG. All rights reserved.

Customer

33

Findings from Early Adopters Overview – Adoption drivers and economic model Adoption Decision Motivation

Based on interviews with live customers

Investment Economics

Challenges

Cost

Benefit



Strategic



Unclear Benefits



Re-engineering



Customer facing



Business Performance



Technology



Implementation



Supply Chain



IT Performance



Change Readiness



Operations



Finance



Solution Availability



Technology



Procurement



IT Complexity



HCM



Industry Solution

 Costs of implementation, operations & infrastructure has not been fully tracked by customers  No consistent tracking of benefits

 Business process improvement is primary adoption driver  Customer facing & SCM are top benefit targets  Implementation and software are top cost drivers © 2013 SAP AG. All rights reserved.

Customer

34

Findings from Early Adopters Adoption drivers

Priority high

medium low

Based on interviews with live customers © 2013 SAP AG. All rights reserved.

Customer

35

Findings from Early Adopters TCO Drivers • • • •

• • • • •

H/W (HANA) – Production H/W (HANA) – Dev HA/DR H/W Maintenance S/W & Maint. (HANA)

7% 3% 2%

Data Center Operations DB Administration Application support Technical support & other

Implementation Costs (one-time)

11%

5%

17%

• • • • •

9% No change No change 2%

Process Re-engineering Upgrade Migration System Landscape Optimization Data Center Upgrade Custom Code Optimization

36% 19% 12% 5% 0%

Infrastructure Oper. Expenses (p.A.) 72% IT Operations Impact

Based on interviews with live customers © 2013 SAP AG. All rights reserved.

Customer

36

Findings from Early Adopters Key challenges to adoption • • • • • •

HANA H/W costs HA/DR certification level Virtualization capability Complex environment requirement HA/DR costs DB size

6% 2% 2% 2% 0% 0%

• • • •

Process re-engineering required Large process change required KPI improvements not proven No business strategy for real-time

13% 9% 7% 7%

11% Benefits 36%

13%

Solution Not Optimized for HANA Conversion costs Architecture

19%

Other • • • •

Customer code clearing Complex environment simplification Process re-engineering Process standardization

8% 6% 5% 0%

21% • Custom developed solutions • Industry solutions • 3rd party bolt on's

8% 6% 6% Based on interviews with live customers

© 2013 SAP AG. All rights reserved.

Customer

37

SAP internal deployment Reporting, sales force efficiency and operational efficiencies

Motivation to Adopt

SAP Project Scope

 Transform the business  Contribution to SAP’s growth, agility and operational efficiency  Rewarding end-to-end user experience with deep integration, Engaged social media, powerful search, and People exceptional performance  Applying best practices and shaping the next practices  Demonstrate excellence in HANA implementation by bringing a IT Value mission critical CRM system to SAP HANA in less than 3 month

SAP Solution Scope  Sales, Marketing, Support on CRM on HANA plus Customer on Demand as hybrid solution  BW on HANA  Mobile Apps

Business Value

© 2013 SAP AG. All rights reserved.

Project Scope  Start: Jan 2013; Go-Live: April 2013  Wave 1: 1,000+ customer experts to CRM on HANA within 10 weeks  Wave 2: 15.000+ business sales, marketing, and service people followed after a 4 month project  Today: all customer interaction processes in sales & inside sales, services, marketing, support, and partner management run on CRM on HANA

Business Benefits

Business  Value



 Engaged People



 IT Value

 

Significant productivity increase in inside sales organization Increased call center performance (36x), incident search accelerated by factor 48 Users experienced immediate value from optimized business processes and increased operational efficiency Better preparation and retrieving real-time customer information during calls More flexible and dramatically faster search (250x) regardless of data volume 30% lower server and storage costs 65% smaller database size with columnar compression

Customer

38

SAP Business Suite powered by SAP HANA Development roadmap Enablement Suite on HANA

Lighthouse Suite on HANA “End of batch” / “OLTP/OLAP” Start RampUp

The Suite to New Heights Industrial Revolution 4.0

i2013 GoTo Release

GA, 21 industries

Business Value

SUITE

Harmonization, SAP Fiori, installation, upgrade, run

Core Suite (ERP, CRM, SCM)

Jan 13

Simplification

HPAs

Breakthrough Innovation Apps on HANA

New Apps

Long-run batch processes Highest impact, highest usage

10 Key E2E business scenarios Highest Impact, highest usage

Optimization

Coverage of 80% of top usage + top used operational reports

Coverage of 99% of top usage

HANA Live

SRM & Industries & Add-ons

Add-ons, Partner Add-ons

May 13

Porting

August 13

HANA

Quarterly Shipments

Further improve datacenter readiness Virtualization, MCOD / MCOS, one deployment Broader hardware certification SAP HANA Enterprise Cloud This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

39

What is the relation of SAP Business Suite powered by SAP HANA and future EHPs? Q4 2012

Q1 2013

Q2 2013

Q3 2013

One shipment for all DB platforms

GA SAP Business Suite powered by SAP HANA

ERP EHP6 CRM EHP2 SCM EHP2

SP1

ERP EHP7 CRM EHP3 SCM EHP3 SRM EHP 3

SP2

Quarterly shipments with new optimizations

SP3

Q4 2013

GA Quarterly shipments based on EHP7

SP4

Regular maintenance SP only. No new optimizations

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for

© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

40

Best suite of applications on best performing platform Unifying OLAP and OLTP: From vision to reality

Multi-channel Unified User Experience

SAP Business Suite

SAP NetWeaver BW

New SAP Apps

Partner Apps

SAP NetWeaver

SAP HANA PLATFORM Application Services Database Services Synchronization Services

© 2013 SAP AG. All rights reserved.

App Server I Planning & Calculation | Rules I Business Function Libraries | Streams Processing

Virtual Data Model Operational (OLTP) I Analytics (OLAP) I Predictive | Text Search

Replication Services I ETL I Hadoop, R

Customer

41

Where to find more information Overview Info: saphana.com

Technical Info – service.sap.com

© 2013 SAP AG. All rights reserved.

Product Info – help.sap.com

Customer

42

Thank You! Contact information: SAP Enterprise Support Academy SAP Active Global Support mailto: [email protected]

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