SAMO Strategic Asset Management & Operations

SAMO Strategic Asset Management & Operations asseco.com/ce SAMO - Strategic Asset Management & Operations Managers of infrastructure assets are con...
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SAMO Strategic Asset Management & Operations

asseco.com/ce

SAMO - Strategic Asset Management & Operations Managers of infrastructure assets are constantly under pressure to deliver better customer service and high reliability of their supply while constantly reducing operative costs and optimising investment. Asset management systems are now getting much more data about their equipment via meters, sensors and other intelligent devices. This comprehensive data makes it possible to manage assets strategically. Our modular solutions are based on the software that can pull together all that information and make sense of it.

We at Asseco CE have gained enough experience from asset management systems to apply best practices into our solutions. After 27 years of development of specific components of Enterprise Asset Management, we are proud to offer a comprehensive set of integrated software solutions modularly assembled in a complex Strategic Asset Management & Operations (SAMO) system. We now have advanced analytics tools that help companies pinpoint the asset health index of every important piece of equipment: • To determine which of those assets are most critical to network operation • To know where to spend operative maintenance expenses or capital investment expenses for maximum benefit • To hand regulatory bodies a highly sophisticated report that proves which equipment needs to be replaced and when

Main Benefits

We support you with answers to questions about the optimal use of funds for maintenance, inspection, repair and investment projects. Therefore, we use and homogenise data from heterogeneous sources into a solid basis for future analysis, simulations and reports.

The modularity of the system makes it possible to incorporate existing user applications into the target Asset Management solution or we can implement only certain modules. SAMO individual modules can be easily integrated with other solutions into a functional unit (e.g. with SAP solutions, different SCADA systems or EAM).

Solutions could be efficiently operated in a cloud environment; the SaaS business model is possible. Our solutions are ISO 55000 series compliant.

• Centralisation of distribution asset data. • Interconnection of technical and economic data. • Increased decision objectivity through transparent methodologies and models. • Compliance with demands imposed by the legislation (statements for the regulatory office, qualified predictions, long-term investment plans). • Reduced maintenance costs - costs and expense optimisation (OPEX and CAPEX). • Unique basis for evaluation of the technical status of distribution assets relying on historical data and selected criteria. • Support for the simulation of different scenarios on the future development of assets.

SAMO - Strategic Asset Management & Operations

LIDS - Geographic Information System

LIDS Main Benefits

LIDS is an open Geographic Information System built on proven industrial standards and top information technologies designed to capture, manage, analyse and display spatially oriented data in institutions of all sizes.

• Intuitive user environment • Flexible adaptation of the data models without programming • Proven date models and industry solutions • Efficient tools for data collection and updating • Full integration into Internet and intranet environments • Spatial and topological features • Top thematised outputs, output reports, details, schemes, longitudinal profiles, etc. • High-performance management of raster data (e.g. aerial photos) • Synchronised offline data entry with conflict management

LIDS is not only GIS, but can also be used as an asset database. LIDS usually serves as a foundation stone for special solutions for companies managing extensive assets, a wide landscape, large industrial areas, mines, engineering and telecom companies, municipalities, energy providers, transport infrastructure, public offices and insurance companies etc. LIDS offers comfortable access to GIS data, easy creation of queries and high quality map outputs or internet data publishing.

TOMS - Technical Operational and Maintenance System

TOMS Main Benefits

TOMS is a technical information system included in the class of systems referred to as Enterprise Asset Management (EAM). TOMS supports the processes of maintenance, operations, planning and construction of assets (typically distribution networks).

• Reduction of costs for development, construction and maintenance • Reduction of the waiting time for repairs and outage duration • Minimisation of losses caused by termination of medium or service supply • Corporate resources and reserves optimisation. • Complying with demands imposed by the legislation (statements for the regulatory office, reports on power cuts, monitoring supply termination duration, ensuring customer connection to the network etc.). • Unifying and optimising working procedures. Implementation of an operations management system in compliance with an ISO 55000 Asset Management • Support for definition of and compliance with maintenance standards (preventive, reliability centred (RCM), event-driven, predictive maintenance). Implementation of an efficient technical work order structure with connection to ERP • Customer services improvement (outages and repairs, Call Centre support, requests processing, statements issuing, and support for complaints handling) • Keeping records of the history of service actions carried out on technical objects.

TOMS is connected very closely to an assets registry and assets documentation database. TOMS extends these records with data about “events” (faults, planned maintenance ...). TOMS is designed to support core business processes of asset management companies. It thus creates prerequisites to continuously bring down costs for development, construction and maintenance, reduces the waiting time for repairs and outage duration, minimises losses caused by termination of medium supply, and offers possibilities for optimisation of corporate resources and reserves. TOMS covers the full asset lifecycle – from management of requests, planning, design and construction right through to maintenance and operations. TOMS capabilities can be efficiently enhanced by the integration with a spatially oriented database of assets (GIS LIDS) and mobile solution for management of field workers WFMS. TOMS provides support for the asset manager’s development departments in the processes of planning investments regarding construction or refurbishment, and assessment and settlement of customer requests and complaints.

WFMS - Field Service Mobile Solution

WFMS Main Benefits

The Workforce Management Mobile Information System (WFMS) is a starting point for effective and high quality management in the field of services and in organisations which use service actions, work orders, inspections, meter readings and maintenance.

• Enduring increased productivity, fast ROI (increasing productivity by an average of about 27% achieved). • Standardisation through harmonisation of procedures. • Reduction of set-up, start “from home”, reduction of idle times for mobile crews. • Optimising journey times by visualising locations and navigation support. • Improvement of control at faults and other work in the field, current information about status of work at all central work locations. • Transfer of management responsibilities from department/based planning towards central controlling or disposition/dispatching • One application for everything - providing all necessary information in one application. • Easy multitouch usage based on the latest technology. • Available for smartphones and tablets • Synchronisation of work between mobile units and the centralised planning.

WFMS is a comprehensive solution offering a wide range of effective tools, which will help you to manage workers in the field in an optimum and effective manner, gain immediate access to important information, decrease direct costs and substantially improve your customer service. WFMS will allow you to remove ineffective circulation of paper documents, introduce an effective model for electronic management of work and document circulation and have at your disposal fast and precise information about the course of service care provided in the field. This means that time recording, vehicle expenses, material reservation and consumption and access to maps and object information is also mobile enabled.

With WFMS, the workforce management app for mobile devices such as smartphones or tablets, you will work productively and efficiently no matter whether you are online or offline.

AG Portal - Web Interface for Communication

AG Portal Main Benefits

SAMO BI - Strategic Asset Management & Business Intelligence

Asseco Geoportal (AG Portal) brings new possibilities to the field of portal solutions and Internet thanks to the use of data and functions of Geographical Information Systems.

• Increased productivity through automation of internal and external communications while minimising the manual work of parties involved with the effect of reduction of process cost. • Customer-friendly service provision based on 24/7 availability with the aid of central self-service offerings. • Fulfilling data provision for public legislative requirements • Competitive advantage through support for process standardisation. • Ensures compliance with agreed response times even with high numbers of users. • Monitoring of service quality.

Strategic Asset Management enables decisions about how and when to acquire, maintain, operate, rehabilitate and dispose of assets. But the results cannot be achieved only through the SAM system implementation. It is necessary to accommodate business processes and related business discipline and culture that is enabled by people, processes, data and technology.

Our process-oriented solution provides simple, automated, problem-free and safe communication with external subjects and internal users. It supports the processes, workflows and activities where in-house or external geodata can be used to your advantage, or processes where the data is to be published or provided. AG Portal components can be seamlessly integrated into corporate portal solutions. Maps, technical drawings, diagrams and photo maps significantly contribute to the comprehensibility and easy manageability of the system. The representation of data in the map, e.g. the results of processing tasks in the field of business intelligence provides the user with a substantially higher utility value thanks to an incomparably higher informative power as opposed to the usual data reports. AG Portal can be also utilised to support processes and activities relating to the process of taking over data and services from providers and, vice versa, to the process of providing data and services to the public and registered users, including legally compliant provision of data and services against payment. AG Portal provides appropriate solutions for efficient communication between public administration, public agencies, companies and customers as implementations of eGovernment processes.

Main objectives of SAMO BI are to meet service levels, optimise investment and proactively manage risk. The benefits can be both tangible and intangible. Tangible benefits include direct links between investments and service levels, a unified investment approach for all assets and a reduction in operations and maintenance expenditures.

Intangible benefits are connected to improved stakeholder relations, tracked levels of performance and service and better customer perception and satisfaction. The return on investment (ROI) of SAM implementation can be measured by five primary areas: • Failure prevention and enhanced reliability (less down time and more utilization) • Enabling operational excellence (more accurate assessment of asset conditions) • Risk mitigation (the ability to identify critical assets with probably high failure rates) • Solid investment choices (forecast future capital projects based on asset importance, age and system impact) • Eliminating guesswork (forecast short- and long-term failures based on testing and inspections) A better service and not just a better asset is the key indicator of successful asset management, and therefore the strategy needs to reflect this. Main business drivers for adopting an asset-management strategy are: • The drive to achieve more with less; • Risks associated with ageing infrastructure; • Regulatory requirements; • Increased demand; • Customer’s satisfaction connected to the reliability of the supply.

SAMO Strategic Asset Management & Operations

Asseco Central Europe, a. s. Trenčianska 56/A 821 09 Bratislava Slovak Republic +421 2 20 838 400 Budějovická 778/3a 140 00 Praha 4 Czech Republic +420 234 292 500 [email protected] samo-asseco.com

04 | 2016

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