RPCI Public Network Access The Roswell Public Network is designed for patients, visitors and vendors while here on this Campus. Use of this network is subject to the terms stated on the initial logon splash page. Occasionally there are questions concerning how to configure a computer for connection to the network. This guide is offered as a convenience to help configure both wired (in patient rooms or designated areas only) and wireless connections. RPCI staff will not make any changes to your computer, please note any previous settings before following this guide. Roswell Park Cancer Institute will not be responsible for problems resulting from using this guide or any other assistance offered. The wireless connection is an unencrypted open network to SSID ““RPCIPublic””, the IP address is assigned dynamically by DHCP. Since there are many different network cards with their own software, it would be impossible to give instructions for all them. The guide below gives step by step setup using Windows XP Wireless configuration. You can apply the same settings in the wireless client that comes with your computer whether it is Windows, a MAC or other Operating System.

Step 1: Make sure you have a wireless card in your computer. An icon similar to the one below may be visible in the system tray near the clock.

Step 2: Right click on icon shown or open network connections from ““My Networks Places”” on Desktop or in Menu.

Step 3: Click on View Available Networks or right click the icon in Network Connections. (If using your computers wireless software just look for the settings below that apply).

Step 4: If using Windows, change setting indicated to use Windows wireless networking.

Step 5: Set Network SSID to ““RPCIPublic””, Authentication to ““Open””, Encryption to ““Disabled””, Click ““OK”” to save.

Step 6: You should return to the Wireless Connection dialog below, click on ““Connect””.

Step 7: A warning message may appear, click on ““Connect Anyway”” if you want to connect to this unsecured wireless network.

Step 8: The wireless network will try to acquire an IP address.

Step 9: You should now be connected to the RPCI Public network. You may close the dialog box below.

Step 10: Open your Internet browser. You may see a warning box like this:

Step 11: A Security Certificate should come up, click ““Yes”” to proceed.

Step 12: Type in your email address, then check the box after reading and accepting the terms. Click on Log In.

Step 13: A Security Alert may appear, select ““Yes”” to continue.

Step 14: The text below will show in the browser window.

Step 15:You will be taken to the main Roswell Park Cancer Institute Web Site. You may now access the Internet.

Instructions for Checking IP Settings via a Wired Connection -

These instructions were created using Windows XP. Open Control Panel Æ Network Connections Right click on user’’s ““Local Area Connection”” (network connection) and choose Properties

- choose Internet Protocol (TCP/IP) and click Properties

The following settings are for DHCP (English translation –– the Roswell patient network automatically assigns an IP address to the laptop, which allows it to talk to that network). If the user has any information entered in any of the fields (IP address, subnet mask, default gateway, preferred and alternate DNS servers), they need to have the information recorded before choosing ““Obtain……””

- click OK and OK again. The user should not have to reboot. User should be able to re-open Internet Explorer and it will take them to the Roswell patient network site, where they have to register their email address. Once registered, then they will have access to the internet without connecting to any internal Roswell resources. How come my VPN isn’’t working? (common patient question) The Roswell Public network only has certain ports open for internet access, the VPN ports might be blocked. Also IPSEC VPN has known issues with NAT (Network Address Translation) and have a hard time when the remote network uses the same IP numbering scheme. The VPN software client may have a workaround to handle these situations –– please contact your remote site for assistance. Citrix has been tested and should work.