2014-2015 REPORT TO THE COMMUNITY

April 01/14 – March 31/15 In-Shelter Program Total residents admitted: 227 people (98 women + 129 children) Average length of stay Number of Days Residents 2 days or less

32

3-5 days

16

6-10 days

40

11-15 days

15

16-20 days

14

21-30 days

34

31-62

54

63 or more days

14

Child Support Program Total children served - 121 Visits to the Child Support Room – 2088 Program Hours - 3458

Outreach Services Program Total clients served - 60 in addition to on-going support for the residents of Rowan House.

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Report to the Community, Rowan House Society

Total number of people turned away from the Shelter in the past year: 354 people (201 women + 153 children)

Number of calls on 24/7 Crisis Line: 1217

Branches Preventative Education Program Healthy Relationships Community Group participants - 33 Number of in-house groups – 89 Number of students receiving class presentations – 2280 Number of classroom presentations - 93

“ Page 2: Shelter Statistics

I know coming to Rowan House was the best decision of my family's life. I have been able to grow into the mom I wanted to be and boost my confidence to a whole new level .

Page 13: Executive Summary: Journey to Trauma-Informed Practice

Page 3: Our Mission, Vision & Values



Page 14-15: Outreach Services

Page 4: Greetings from Our Board

Page 16: Resource Development

Page 5: Greetings from Our Executive Director

Page 17-18: In the Community

Page 6-7: 15th Anniversary: A History of Rowan House Emergency Shelter

Page 19: Volunteers Page 20: Images of Hope & Healing Gala 2015

Page 8: A Story of Hope & Healing Page 9: In-Shelter Programming

Page 21: Thank You from the Gala Committee

Page 10: Child Support Program

Page 22: Our Partnerships

Page 11: Branches Preventative Education Program

Page 23: Contact Us

Page 12: Our Model of Trauma Informed Services

MISSION Our Mission at the Rowan House Emergency Shelter is to provide crisis intervention, longterm support and education for those affected by family violence in rural communities.

VISION That every person is safe and secure and lives without abuse.

CORE VALUES Safety, trustworthiness, choice, collaboration and empowerment.

Report to the Community, Rowan House Society

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s we reflect on another eventful and positive year, your Rowan House Society Board looks forward to ensuring we continue to offer the services the community needs. We are determined that the issue of domestic violence remains at the forefront of people‟s minds – from the Premier to the citizens of Alberta. We believe this is everybody‟s problem! This year we continue to build on the strong growth of our Society. We are operating at capacity in the Shelter, and the in-shelter and external programs continue to grow. We are privileged to have a passionate and dedicated group of staff and volunteers without whom we would be unable to operate so effectively. The Society recognizes that the needs of a survivor and her children don‟t stop when she leaves the Shelter. Many need ongoing support, particularly suitable and affordable housing. We are pleased to have developed relationships with a number of partners in order to provide transitional housing to women leaving the shelter. We are conducting a feasibility study to identify other new opportunities for transitional housing support. Trauma Informed Practice has been a cornerstone of Rowan House‟s philosophy for some time now. The Board has determined that Rowan House should be recognized as leaders in best practice for family violence prevention, so we have adopted the Trauma Informed approach to Board business as well. This means that Trauma Informed Practices are embedded in every aspect of Rowan House Society activities. We believe that we are the first organization to do so in Alberta. We are also proud to recognize our Executive Director as an outstanding leader in domestic violence prevention. In 2014, Sherrie Botten was recognized by the Government of Alberta with an Inspiration Award for Promoting Leadership in Family Violence Prevention. Sherrie is an internationally recognized speaker on Trauma Informed Practice, and has been invited to speak at conferences in Hawaii and Amsterdam. In closing, we would like to take the opportunity to express our deep gratitude for the tireless support from our community of donors, volunteers and supporters. We could not offer the help that is so badly needed without this continued foundation of support from our community. We appreciate all you contribute, and look forward to another successful year working alongside you all. Chris Tulloch, Rowan House Society Board Chair

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Report to the Community, Rowan House Society



Shelters save lives, strengthen families and improve communities. (Alberta Council of Women’s Shelters)

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am pleased to present our 2015 Report to the Community. The past year has been a busy one as we further develop our service delivery model to deal with the heightened level of trauma we are seeing after the damaging Floods of 2013. Rowan House has consistently been full to capacity throughout the year. We can accommodate 24 women and children in our 7 bedrooms. There have been many weeks where we have more than half of these beds occupied by children. Some days are pretty hectic at Rowan House! Women often arrive with just the clothes they and their children are wearing. We provide everything they need while they live with us. They often come from horrible situations and are seeking refuge to regroup before moving back into the community to safely care for themselves and their children. We provide crisis counselling and support for them along their journey.



This year we have dedicated resources to ensure everything we do is through a traumainformed lens. With the help of funding from The Calgary Foundation, we were able to access the expertise of a trauma specialist and ensure Rowan House Society is trauma-informed in all of our work, from front line practice to organizational and Board functions. We have looked at the following focus areas: Organizational Commitment, Physical and Sensory Environment. Intake and Assessment, Program and Services, Staff Support, External Relationships and Evaluation and Feedback. We asked these questions as we went through all 7 focus areas: What are we doing well? What can we do better? What are the first steps? We wanted to build on what we were already doing well. We are conscious of potential triggers and work to ensure our environment is welcoming, accessible, inclusive, non-stigmatizing, non‐triggering, non-re-traumatizing, and physically safe for both people receiving services and staff members. Self-care for residents and staff is of utmost importance at Rowan House. There is more detail further in this report on our trauma-informed practice and visual (a tree) we have created to highlight our core values of safety, trustworthiness, choice, collaboration and empowerment. Because Rowan House Emergency Shelter is a short-term crisis facility, women need to find safe affordable housing quickly after arrival. This has been a struggle for many of the women we see. Rowan House Society has embarked on a journey towards transitional housing for the women that are leaving the emergency shelter. We are in the process of completing a feasibility study to determine how best to proceed with this much needed resource for our families. The study will be completed later in 2015 and decisions made on how Rowan House Society will proceed. Thank you to our wonderful community supporters and government stakeholders. We can only do this work with your support! Sherrie, Executive Director

Report to the Community, Rowan House Society

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ver the past 15 years Rowan House Emergency Shelter has moved from a tiny two bedroom basement suite near Black Diamond where we opened in January 2000, to a state of the art, high security 24 bed facility in High River. Since opening, Rowan House Emergency Shelter has provided family violence prevention and intervention services to the communities in the MD of Foothills and area. Originally named Eagle Women‟s Emergency Shelter, the shelter was only large enough to house two women with up to three children each. Funding for outreach was later secured and outreach support began in 2003. Very soon after, it was determined that a larger, secure facility was needed. The large area served, from Calgary in the north, to Claresholm in the south and Vulcan to the east, also meant a more central location should be explored. A feasibility study was commissioned and in 2006 the completed study confirmed there was a need for a larger facility as the old one simply could no longer accommodate the need. More women and children were being turned away due to lack of space than were being housed. The shelter also needed to be high security to better support the families that were accessing help. The study also showed that High River was more central to the area being served. High River was also very receptive to the relocation of the emergency shelter and the domestic violence programming it supported. In July 2007, the name of the shelter was changed to Rowan House Emergency Shelter. The Rowan tree is also known as the Mountain Ash. The berries, often retained through the winter, symbolize the endurance of Life through the dark of the year and the tree itself was said to afford protection to the dwelling by which it grew. Rowan trees have traditionally been associated with peace, sanctuary, privacy, and beauty. The Rowan tree symbolizes what we at Rowan House stand for. By 2008, plans were in place for a capital campaign to raise the dollars needed to build a new emergency shelter located in High River. In 2009, the Branches preventative education program was launched and prevention work began in the community. This program has expanded every year to a point where over 3000 students are involved at all age levels and numerous community groups, service clubs and individuals have participated in presentations on Healthy Relationships, domestic violence education, the impact of family violence on children, dating violence and anti-bullying.

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Report to the Community, Rowan House Society



Thanks you for being the “lifesavers” that you are. I hope you know the work you do with these children is so valued. Keep up the amazing work.



In the fall of 2009 land was acquired and the $3 million capital campaign began. By June 2011 the funds had been secured to begin the build of an 8500 square foot facility with 7 bedrooms, one being wheel-chair accessible, having a multi-sensory room, a spiritual room and programming space. Official sod-turning happened in June and construction commenced in early Fall 2011. The new shelter was complete by June 2012. The old facility was closed and the move to the new location was finalized. With this move to a larger facility, huge growth occurred. We now needed more staff and more resources. We opened to clients on July 30, 2012 and by noon had 3 intake calls and were full to capacity 2 days later! We quickly expanded from the 10 originally funded beds, to 18 beds. Eleven months after opening, we were hit by the June 2013 Floods. We had over 3 feet of water in our lower floor and lost all of the children‟s center, staff areas and programming space, including the multi-sensory and spiritual rooms. Two thirds of staff were also personally impacted and a rebuild of the shelter was necessary. After only 2 months, Rowan House opened without the use of the lower floor and operated on a smaller scale until the remediation of the building was complete. We reopened in January 2014, stronger than ever and fully operational. We had more secure funding and were able to open all 24 of our available beds. Due to the impact of the disaster, we decided to undergo a review of our practice ensuring we were trauma-informed in everything we do. The increasing level of trauma we see in our families and the lack of safe affordable housing for women leaving the shelter has resulted in our exploration of transitional housing. We are currently completing a feasibility study to best determine how to proceed into transitional housing for women fleeing family violence. Our prevention work continues to grow as we look to bring an end to family violence. The support of the community enabled Rowan House to build and rebuild. We continue to look to the community in order to support the families that struggle to leave abusive relationships behind.

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lice came to Rowan House after leaving her alcoholic and abusive husband almost two months earlier. She, along with her 2 year old son and 5 year old daughter, had been staying with friends. Alice reported that she left her husband, as she could not have her children witness the violence any more. Alice's husband had been physically abusive toward her previously and she was also being abused verbally and financially. Alice's family was homeless; her daughter Sarah (changed name) was having difficulties at school. Alice was overwhelmed by all of the things she had to do. She was feeling some guilt over leaving her husband, but at the same time was determined to do whatever it took over time to become safe. Alice had no transportation of her own but was very motivated to attend appointments and meetings. Acquiring an Emergency Protection Order, getting a separation agreement, making custody arrangements for her children, acquiring housing and income support, accessing Alberta Works to get new glasses, attending Al-Anon meetings and arranging counseling for her daughter were among the issues facing this 26 year old woman. Alice was involved in resident meetings every morning, along with goal meetings and general discussions with Crisis Intervention Workers. She took advantage of educational sessions in the house, along with healing circles. Staff supported Alice through referrals for legal issues, finding housing, safety planning, danger assessment, accessing income support and one-time funding for women fleeing abuse. Providing transportation, accompanying clients to meetings and the planning and de-briefing of these meetings was part of the support provided. Alice was involved in the Child Support Program, Outreach Services and Healthy Relationships Group. Alice reported that it was the first time she had experienced a large group of encouraging women. She also commented on the instances of laughing, crying and joking. Alice is now living on her own with her children, working enough regular hours to support her family. Her son plays soccer and her daughter is in Brownies; they laugh and play together. In Alice's own words; "I know coming to Rowan House was the best decision of my family's life. I have been able to grow into the mom I wanted to be and boost my confidence to a whole new level. I have been up and down through my life and now I am on a positive upbeat high that I've only been able to achieve since coming to Rowan. If I could pass on the best advice to any woman coming to Rowan House it is to live each day for yourself. You are worth so much more than you know. If you accept all the greatness you are you'll be able to soar to new levels you never thought you would achieve. This is the best place to heal, grow and educate yourself. Bless each family and woman in their journey to greatness.”

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Report to the Community, Rowan House Society



The help and support that the Rowan House Staff have provided for me is something I will never forget. They made a crappy situation strengthen me, rather than consume me.

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ur Residential program provides a safe, supportive environment for women and children who find themselves in a crisis situation and in need of emergency housing. We have trauma-informed crisis intervention workers who operate our 24-hour crisis line, provide solution-focused counselling, safety planning, and community referrals and client advocacy in a number of areas. Women often come to us with nothing but the clothes on their back. We have 24 beds and provide food and other basic necessities as families work to transition back into the community, all at no cost to them.

Report to the Community, Rowan House Society



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ur Child Support program is operated by staff trained to work with children who have witnessed abuse and the developmental issues that this may cause. “A child who lives with violence is forever changed, but not forever „damaged.‟ There‟s a lot we can do to make tomorrow better.” – Linda Baker & Allison Cunningham, Little Eyes, Little Ears. The program focuses on building self-esteem and teaching children coping skills for managing anxiety. We also offer moms individual sessions that help foster and strengthen the relationship mother and child have. The Child Support program continues to evolve. The concept of Trauma Informed Practice underlies all planning and activities. Grounding strategies have become a natural part of the program for children. A variety of breathing strategies are used such as cookies and cake breathing and volcano breathing. Children‟s books and videos on many social emotional issues are frequently the jumping off point for important discussions with children and parents. Children are given choices about their play activities and decisions when any difficulties arise. Cooperative strategies are taught and modeled for the children to practice. Regular trips to the Parent Link Centre provide a pleasant outing for moms and kids while providing another support network especially important for families after they leave the shelter. Teen activities have expanded to include the creation of vision boards, masks, bird houses and dream catchers. Intake and further meetings are held with Child Support staff and families allowing important connections to develop. Recent training in Circle of Courage and Strength Based Resiliency has broadened topics of discussion to include Triggers, Building Protective Factors and much more. Educational and parenting strategies are also facilitated. Referrals to other agencies can be suggested and facilitated. Healing Minds, Bodies and Spirits is a new project that addresses the needs of children dealing with anxiety and trauma. Training and materials will be used to help children self-regulate and monitor their emotions, decrease aggressive behaviours and promote healthy peer relationships.

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Report to the Community, Rowan House Society



If it wasn’t for your group and support and for the women’s shelter being there I don’t think I would have had the strength to be able to continue the fight.

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t Rowan House we strongly believe prevention and education are the most effective ways of ending violence within our community. We strive to increase our involvement with families, children, indigenous populations, schools, community groups, agencies and the media in order to provide the best possible education in regard to family violence. The Branches Program includes a series of free presentations delivered to schools and community groups, Healthy Relationships Groups offered to residents and women of the community, general domestic violence education and awareness along with education for other professionals in the community.



The school presentations focus on students in grades 2,5,8 and 11, and are delivered to schools throughout the large Foothills area served by Rowan House. Topics such as What is a Bully?, Kindness, Empathy, Friendship, Standing Up to Bullying, Healthy Relationships, SelfEsteem/Authenticity, Dating Violence and Are You Ready to be in a Relationship? are presented in an interactive manner. The Branches School programing has expanded to provide the opportunity for up to three different presentations to the same classes to promote continuity and build relationships with students. Healthy Relationships Groups are offered separately to residents and women of the community. Women who have been affected by domestic violence are able to support and learn from each other and staff facilitators as they continue on their journey. Topics covered in these sessions include Domestic Violence and the Cycle of Violence, Effects of Abuse and Coping Skills, Children Exposed to Violence, Healthy Boundaries and Healthy Self-Esteem, Healthy Relationships, Moving Forward, Safety Planning and Community Resources. Domestic Violence education is also offered to interested community agencies . Awareness has been a strong focus this year with our Family Violence Prevention Month purple ribbon campaign and our 1 Billion Rising march through High River. The voice against domestic violence is growing louder.

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At Rowan House, I am heard.

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fter the devastating June 2013 floods in Southern Alberta, Rowan House Emergency Shelter in High River began the journey towards a trauma-informed service delivery model. Rowan House is one of the first women‟s emergency shelters in Alberta to embark upon a journey to formally develop into a trauma-informed domestic violence service. Developing trauma-informed services is considered a best-practice approach in the literature for all human services. With respect to trauma-informed domestic violence (DV) services, much of the literature comes from the United States and suggests that offering traumainformed domestic violence services recognizes the pervasiveness of trauma and its impacts on a survivor‟s ability to cope, to access services, and to feel safe in a new environment (Fallot & Harris, 2006; 2009). In domestic violence services, many women and children have experienced multiple and complex traumatic events in addition to the trauma associated with domestic violence. As such, the more a shelter incorporates trauma-informed approaches into its services, the more opportunity for shelter clients and staff alike to experience an environment that operates within a “do no harm” philosophy ((National Center on Domestic Violence, Trauma & Mental Health, 2012)).



The literature suggests that taking a trauma-informed approach builds awareness among staff and clients of: how common trauma is; how its impact can be central to one‟s development; the wide range of adaptations people make to cope and survive; and the relationship of trauma with other issues such as substance use and abuse, high risk behaviours, homelessness, poor physical health, re-victimization and mental health concerns. In essence, Rowan House has adopted the philosophy identified in the literature on traumainformed care to put safety first and specifically avoid re-traumatizing those who seek their services and those who are on their staff. This knowledge is the foundation of any organizational culture of trauma-informed care and it has become the foundation of Rowan House Emergency Shelter. Because trauma-informed practice changes the question from “what‟s wrong with you” to “what‟s happened to you”, Rowan House practices changed to reflect this understanding. By expanding on this paradigm shift, we were able to develop a strong traumainformed practice in all aspects of our service delivery. As a result, our new statement of practice after fully engaging all aspects of our agency became: Rowan House Trauma Informed services take into account an understanding of trauma in all aspects of service delivery. Safety, trustworthiness, choice, collaboration and empowerment are the core values at Rowan House.

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he Outreach program is designed to address and meet the needs of women who have experienced abuse, are experiencing abuse, or are at risk of experiencing abuse, through one-on-one contact and support. Clients need not reside at the shelter to access these services. The Outreach worker‟s caseload is predominately women in the community who are unable to come into the shelter but require services to keep themselves and their children safe from abuse. They also meet for follow-up with women and children after they leave the shelter. The Rowan House Outreach team provides solution focused counselling, goal setting, advocacy and referrals to resources and community supports. Integral to the program is the one-on-one domestic abuse education, safety planning and parenting information and strategies. All facets of the program reflect the Trauma Informed Philosophy at Rowan House. Outreach works closely with many agencies and helps clients with referrals to Income Support, basic needs (housing, clothing, and food), parenting programs, community resources, in-home support services, counseling, mental health, addiction services, education and employment. Ongoing and professional financial and legal advice is available on a regular basis at Rowan House. The Outreach team also facilitates a one-on-one Healthy Relationships course that covers the topics of:



What is Domestic Violence?



Cycle of Abuse



Why is He Abusive?



How the Abuse Affects Me



Effects of Domestic Abuse on Children



Boundaries



Healing and Self Care a) Moving Forward and New Relationships b) Strengthening the Relationship and Communication

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I felt your sincerity that I haven’t felt from anybody else. It was such a blessing as well and to realize that there are people that would be able to help us in our situation especially emotionally that is what matters most.

The important topics of Co-parenting, Anxiety and Stress, Effects of Trauma and Grief and Loss are also discussed when appropriate.



Rowan House is a place of hope and healing, this healing addresses the whole person. The Outreach program is very active in the facilitation of activities that nourish the mind, body and spirit. Volunteers come in and teach yoga, provide Reiki treatments, and facilitate grounding techniques such as meditation and safety statements. Self-care is important to healing and self-esteem. Residents enjoy spa nights, jewelry making, haircuts, journaling, arts and crafts projects and gratitude practices. The kitchen is often full of cooking and baking with skills, culture and favorite recipes shared. Most of the time, children make up more than half of our residents at Rowan House and we are delighted to have a volunteer leading children‟s yoga this year. Typically the children in shelter have experienced a lot of trauma and moving into the shelter is yet one more transition in their lives. Family activities such as sundae nights, cup cake decorating, fondue and kebob gatherings bring some joy into the house; while games, karaoke, holiday events, sing-a-longs and other adventures in creativity make Rowan House feel like a healthy home for all. For the first time we have four subsidized housing units available for our residents to rent as they leave the crisis shelter. The work done by the Outreach team goes a long way in preventing violence, building resiliency and helping more families stay safe.

Report to the Community, Rowan House Society

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owan House Emergency Shelter would like to take this opportunity to once again thank the Foothills community for its ongoing support.

Through good times, community tragedy and times of economic uncertainty, people have seen the need for the programs and services we provide and have stepped up - whether through monetary or in-kind donations, third party fundraisers or attending one of our events throughout the year. We are continually in awe of your commitment and generosity. The Artesia - Wish to Connect fundraiser was a resounding success with the group donating $36,500 to Rowan House! The EMCO golf tournament organized on our behalf brought in just over $12,000 and the Okotoks and High River Charity Check Stops put on annually by our partners with RCMP and Victim‟s Services raised over $9,000 collectively. We‟d also like to recognize a few of our donors who contributed at the Branches (5000+) level and up. Thank you to Roger and Ruth Gluckie, Hollis Richter, Brian Olson, Shopper‟s Drug Mart-Life Foundation, Annapolis Capital Limited, the Fraser Family Foundation, Dennis Dressler and the High River Bank of Montreal. We are grateful to both the Millarville Fair and the Half-Marathon Committees for bringing us on for their two fantastic events each year and continuing to help us raise much needed funds and awareness; and we‟d like to send out a heartfelt thank you to the Sands‟ family for their support of Rowan House through their own personal tragedy. Their fundraiser in memory of their daughter Amy brought in just over $5,300 this year. These dollars are used to support our prevention program that provides education on healthy relationships to community members. Rowan House appreciates ALL community members who contributed a variety of resources essential to the daily operations of the shelter. We rely on your support as we work to fundraise $800,000 of our over $1.8 million dollar budget to maintain the standard level of care we have set in our first three years operating in our new, secure facility. It‟s because of you that we can continue to support women and children fleeing family violence, as well as provide education and awareness to one day break the cycle. In Gratitude, The Resource Development Team

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If I could pass on the best advice to any woman coming to Rowan House it is to live each day for yourself. You are worth so much more than you know.



From top left to right: Charity Checkstop, 1 Billion Rising, Westmount School‟s Socktober Campaign, High River Santa Clause Parade, Sheep River Health Trust/The Eagle 100.9 Radiothon.

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From top left to right: Artesia Wish to Connect Fundraiser, Sheep Creek Arts Council Crop Fest, Soup Sisters at Diamond Willow Artisan Retreat, Save the Homeless Fundraiser, Millarville Half Marathon, Millarville Fair

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I am truly thankful that I made that first reluctant call to Rowan House, and credit its amazing staff for all they have done, and continue to do for me.

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ommunity support is vital to Rowan House. Volunteers are an integral part of many programs with regular, scheduled shifts in Child Support, donation upkeep, household maintenance and grocery shopping. Our annual Gala is organized by countless hours given by a dedicated team. Soup for the residents is lovingly made by Soup Sisters and many special events and fairs are attended by volunteers as well. We are also grateful to those who donate their time to provide yoga classes, Reiki treatments and occasional massages for our residents. These are just some of the ways volunteers enrich Rowan House. This year a new part time coordinator has been very busy meeting and matching the always welcome volunteers to jobs for Rowan House.



“I‟ve had a lot of hardships in my travels, but just being here makes things a lot simpler for me. … They (staff) sure know how to make one feel they are at home, the comfort I felt, no fear or shame did I feel; you wonderful ladies have no idea what this has meant to me. I sure felt I could truly be open with each and every one of you, no matter what it was about. “ - December 2014 “I think it says a lot that I came into Rowan House crying and I am leaving doing the same. When I came, I was scared, I felt alone. …Now that I am leaving, I no longer have the fear of change, I‟m not lonely, I have more support than I have ever had before. I came with my three week old baby, and it didn‟t take me long to realize I was in the right place. The ladies have helped me tremendously. They gave me all the support and help I needed and loved my baby which was especially comforting to me. The Rowan House is an exceptional shelter, so exceptional that I don‟t even want to call it a shelter, the Rowan House is a second home, not a shelter. It is inviting and safe, it‟s full of loving, brilliant and charismatic women … To the new ladies in the house … take advantage of the support this staff is more than willing to give. I wish you as much luck as I‟ve had since being here.” - February 2015

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SAVE THE DATE! The next Hope & Healing Gala will be April 23, 2016

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Report to the Community, Rowan House Society



This is the best place to heal, grow and educate yourself. Bless each family and woman in their journey to greatness .

Rowan House Emergency Shelter wishes to thank our community, sponsors and donors for making the 2015 Hope & Healing Gala a sell-out event and our most successful fundraiser yet! Your contribution makes a difference in the lives of families in the Foothills. Rowan Sponsors: Crop Production Services Grah-Ter Stonewater Homes Western Financial Group Poplar Sponsors: Century 21 Foothills Irene Pfeffel & Neil Jansen Van Doorn MD of Foothills Aspen Sponsors: Okotoks Rentals RBC Commercial Branch – High River Sobey‟s Okotoks TD Table Sponsors: Bank of Montreal Cindy Dorias – ATB Investments Destination West Marketing Fund Hollis Richter Infinite Chartered Accountants Millarville Fair Group Mullen Group Servus Credit Unio Shawnee Excavating Town of Okotoks Media Sponsors: Gateway Gazette High River Times Okotoks Western Wheel Sun Country 99.7 FM Unicom Graphics 40 Books in 365 Days Ambertec Ltd/McAsphalt Industries Aussie Rules Foodhouse & Bar Azuridge Estate Hotel Banff Norquay Big Mountain Coffee Roasters Bistro 1882 Black Diamond Gallery Blue Devil Golf Club Blue Rock Gallery Bob Dyck – The Auction

Company Boothill Gallery Boston Pizza, Okotoks & High River Bragg Creek Paintball Briarwood Photography Browns‟s Socialhouse, Okotoks Calaway Park Calgary Co-op, High River Calgary Flames Calgary Hitmen Calgary Police Service Calgary Stampede Calgary Stampeder Football Club Canadian Rockies Hot Springs Canadian Tire Gas Bar, Okotoks Cathie Scatterty Cattle Baron Chinook Centre Chinook Honey Company Contain-A-Way Waste Management Cottonwood Golf & Country Club Country Pets & Grooming CrossIron Mills Crystal Ridge Golf Club D‟arcy Ranch Golf Club Danielle Smith, MLA Debra Garside – True North Fine Images Delta Lodge at Kananaskis Diamond Willow Artisan Retreat Doug Robertson Downunder Travel Eaglequest Golf, Douglasdale Enmax Corporation Enoteca Liquor Store & Specialty Wines Fairmont Banff Springs Fairmont Chateau Lake Louise Famoso Neapolitan Pizzeria Edmonton Femme Fatale Finishing Touches Flo Mackey For Heaven‟s Sake Force Welding

Four Daisies Future Shop, Deerfoot Meadows Gail Maitland George Traditional House Ginger Laurier Glenbow Museum Grand Central Bar & Grill Guns N Hoses Roofing Heritage Park Heritage Pointe Medical Aesthetics Highwood Golf Course Home Depot, Okotoks Home Hardware Building Centre, Okotoks & Nanton Homeworks Custom Interiors Ltd. HRR Rentals Insides Iron Goat Pub & Grill Jack Carter Chevrolet Cadillac Buick GMC Ltd. Jack Fulton Jackie Hutchinson Janice King Jason & Brienne Glass Kildares Ale House Lakeview Inn & Suites, Okotoks London Barbers Longview Steakhouse Lynn Lynn Lynnwood Ranch M & M Meat Shops Mama‟s Heritage Point Pizza Cuisine Maple Leaf Grill and Lounge Maryanne‟s Eden McNeill Enterprises Merle Norman Okotoks Millarville Fair Modern Catering Motion Fitness Okotoks Mr. Mikes Steakhouse & Bar Muldoons Irish Ale House NALCO Champion Nathalie Boisvert Okotoks Dawgs Baseball Club Okotoks Honda Okotoks Oilers Okotoks Orthodontics Okotoks Rentals On a Lark



Original Joe‟s Pam Baudistel Panzsea Benefit Resources Pottery Barn Priddis Greens Golf & Country Club Purdy‟s Chocolates Quails‟ Gate Okanagan Valley Ramada Inn, High River Rebel Bean Coffee Rhona Beaumont Richardson Executive Search River Rock Casino Resort River‟s Edge Golf Club Rollover Premium Pet Food Ltd. Royal Duke Hotel Salus Wellness Centre Schanks Sports Grill Scotia Bank, High River Shelley & Len Verhulst Sherrie Botten Silpada Foundation Sirocco Golf & Country Club Smithbilt Hats South Hill Designs Southcentre Southridge Village Chiropractic Centre State & Main Kitchen & Bar Stockman‟s Restaurant & Lounge Swept Away Tanya Ryan TELUS Spark the Links at GlenEagles Theatre Calgary Timothy Fred‟s Toad „N‟ Turtle Pub & Grill Todd Lemieux Tommy Field Gastro Pub Town of High River Town of Okotoks Turner Valley Golf Club Unique Physique Personal Training Vertigo Theatre Village Brewery We Wash Windows West Edmonton Mall Westcan Appraisals Ltd. Willows Spa With Balance Acupuncture

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Thank you to all our individual, and corporate donors, as well as the many service clubs whose generosity enables us to continue supporting those affected by family violence, to educate our communities about the devastating effects , and to change lives.

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My worker was amazing, I felt so comfortable talking with her. I learned so much from this program. I know I can move forward in my life in a positive happy way.

ROWAN HOUSE SOCIETY



Box 5121, High River, Alberta, T1V 1M3 Crisis Line: 403-652-3311 Toll Free: 1-855-652-3311 Administration: 403-652-3316 Charitable Registration #899496707RR0001 Website: www.rowanhouse.ca

www.facebook.com/RowanHouseEmergencyShelter/ @RowanHouse

BOARD OF DIRECTORS Chris Tulloch - Chairperson Anne MacKay - Vice-Chairperson Lynn Lynn - Past Chair Leslie McRae-Krisa - Secretary Anna-Marie Plante - Treasurer Sherrie Botten - Executive Director Jennifer Graham - Director Kristine Moorman - Director

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A place of hope & healing...