Recreation Department Policies and Procedures Manual Revised 7/25/2016
Revised 7/25/2016
Contents GENERAL INFORMATION & POLICIES ....................................................................................................... 2 GENERAL RULES ...................................................................................................................................... 4 FACILITY ACCESS ...................................................................................................................................... 6 AREA POLICIES......................................................................................................................................... 8 Townes Mozer Fitness Room ............................................................................................................ 8 Climbing Wall .................................................................................................................................. 8 Riggins Sports Complex .................................................................................................................... 9 Bike Shop ....................................................................................................................................... 10 Bird Cage ....................................................................................................................................... 10 Community Center (The Basement) ................................................................................................ 10 Dance Studio/Play Therapy Room .................................................................................................. 11 Playgrounds................................................................................................................................... 11 Miracle Mountain Stables .............................................................................................................. 11 Appendix I: Campus Map ................................................................................................................... 12 Appendix II: Guest Fitness Center Waiver ........................................................................................... 13 Appendix III: Gymnasium Cleaning Sheet ........................................................................................... 14 Appendix IV: Fitness Center Cleaning Sheet ........................................................................................ 15 Appendix V: Climbing Wall Local Operating Procedure (LOP).............................................................. 16 Appendix VI: Skate Park Permission ................................................................................................... 24 Appendix VII: Bike Request Form ........................................................................................................ 26 Appendix VIII: Guest Check-in Sheet ................................................................................................... 27 Appendix IX: Community Center Scheduling Instructions .................................................................... 28
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GENERAL INFORMATION & POLICIES Failure to comply with the following policies and guidelines could result in, but are not limited to, suspension of facility access and usage privileges, and/or being reported to the appropriate law enforcement.
Welcome As a part of our holistic model of care, Crossnore School offers a wide variety of recreational, sport, and fitness activities for staff, students, and the public. The Crossnore School was founded in 1913 by Drs. Eustace and Mary Martin Sloop, and was first created as a boarding school for disadvantaged mountain children to live and learn. Today, we continue to serve children in need from North Carolina. Here, children live, learn, and prosper in a loving, home-like environment. The Crossnore School has always been known as a place where lives are transformed and hope is restored. For more information about Crossnore School, please visit our website www.crossnoreschool.org.
Mission Statement The Mission of the Crossnore School is to provide a Christian Sanctuary of hope and healing where students in need rise above their circumstances and excel both in school and in life.
Vision Statement To positively transform the lives of children from families in crisis by breaking down generational cycles and creating a hope and future through education, work and service.
Sanctuary In 2008, The Crossnore School began the process of adopting the Sanctuary Model of Care. As a Sanctuary institution, we agree to seven commitments, and carefully study four pillars. These four pillars are Trauma Theory, the SELF Model, the Seven Commitments, and the Sanctuary Tools. Our seven Sanctuary commitments are Emotional Intelligence, Open Communication, Shared Governance, Non-Violence, Social Responsibility, Growth and Change, and Social Learning. The use of our facilities is informed by these principles, and all users are expected to behave accordingly. For more information on Sanctuary, contact the Director of Compliance and Sanctuary.
Important Phone Numbers Crossnore School On-Call ………………………………………………………………………… (828) 387-0763 Administration Building ………………………………………………………………………….. (828) 733-4305 Community Center ………………………………………………………………………………….. ext. 600 Recreation Director …………………………………………………………………………………. (828) 783-1199 Cannon Hospital ……………………………………………………………………………………… (828) 737-7000 Emergency……………………………………………………………………………………………...911 2
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Gymnasium Building Layout The Dickson Gymnasium is the primary recreation building on the Crossnore School campus. For a map of campus, refer to Appendix I. Lower Level · · · · · · · · · · ·
Academy Annex Men’s and Women’s locker rooms Dance Studio Movie Room Bike Shop Storage rooms Bird Cage Play Therapy Room Avery County Head Start Offices Music room and prop room
Top Level · · · · · · · · ·
Men’s and women’s restrooms Basketball court Ball/equipment cage Office Equipment Closets Housekeeping Closet Automatic Electric Defibrillator (AED) First Aid Closet Townes Mozer Fitness Center o Men’s and Women’s restrooms o Sound room and storage o Water cooler
Other Recreation Areas Other recreation areas on campus includes all playgrounds on campus, the climbing wall, the Riggins Sports Complex—which includes the track, softball field, soccer fields, Sam’s Skate Park, Hope and David Riggins Tennis Complex, and outdoor basketball court—and the Community Center in the bottom of Carolina Cottage (see Appendix I for reference). Refer to the Table of Contents for area policy page numbers.
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GENERAL RULES Assumption of Risk Users assume a risk of injury or even death while participating in recreational activities at Crossnore School. All participants are strongly urged to have regular medical check-ups and carry medical insurance coverage. All staff guests are required to sign a waiver prior to participation in any activities (Appendix II).
Bicycles, Hoverboards, Skateboards, In-Line & Roller Skates Bicycles, hoverboards, roller skates, skateboards, and in-line skates may not be worn or used inside the gym. Roller skates, skateboards and in-line skates can be used either at the Skate Park, or at an approved location on campus. For access to the skate park, or for a list of approved skating locations, contact the Recreation Director.
Bleachers If you or your group require the bleachers to be out for a program or event, contact the Recreation Director or PE Teacher.
Conduct This Code of Conduct outlines prohibited actions, but it is not an all-inclusive list of behaviors considered inappropriate in our facilities. We expect users to show their own judgement and to act maturely, to behave responsibly and to respect the rights and dignity of others. Please refrain from: · · · · · · · ·
The use of abusive or profane language inside Crossnore School recreation facilities. Carrying or concealing a weapon or any device or object that may be used as a weapon. Harassment or intimidation using words, gestures, body language or menacing behavior. Physical contact with another person in an angry, aggressive, or threatening way. Verbally abusive behavior, including angry or vulgar language, swearing, name-calling or shouting. Sexually explicit conversation or behavior or any sexual contact with another person. Inappropriate, immodest or sexually revealing attire. Theft or behavior that results in the destruction or loss of property
Crossnore School staff reserve the right to address any witnessed or reported concerns related to conduct or disruptive behavior. Disruptive behavior is not allowed and may result in suspension or termination of use.
Emergency Procedures In the event of a fire or other emergency, alarms will sound throughout the facility. Users must calmly and orderly exit the facility and move to a safe location, before calling Crossnore On-Call. 4
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Food and Beverages Outside food, glass bottles, and chewing gum are not allowed inside the Dickson Gymnasium. Plastic water bottles with a secured lid or squirt spout may be used in workout areas and on the basketball court. Please dispose of any trash properly.
Housekeeping There are trashcans located near each door, and conveniently around the gymnasium. If the trashcans are full, please take the trash to the dumpster. The nearest dumpster is past the Academy, behind the climbing tower. Trash bags and other basic cleaning supplies can be found in the white cabinet labeled “Cleaning Supplies,” near the restrooms on the upper level. For more cleaning supplies, contact the Recreation Director. Any group that utilizes the gymnasium is asked to fill out a Gym Cleaning Sheet (Appendix III), and to slide the form under the office door in the gym after use. There is not a paid employee who cleans the gym, so we use our Sanctuary commitments of Shared Governance and Social Responsibility to encourage all to keep the Dickson Gymnasium clean and well cared for.
Injuries If an injury occurs to Crossnore School staff and/or students, refer to regular protocol, including contacting on-call staff and/or the campus clinic. If you are part of a group (such as the YMCA) please refer to those staff regarding your group protocol.
Lost & Found Crossnore School is not responsible for lost or stolen articles. Misplaced items will be kept in the lost & found in the gym for two weeks before being taken to the Blair Fraley Sales Store. Contact the Recreation Director in order to access the Lost and Found.
Personal Trainers, Coaches, and Instructors Only approved Crossnore School staff, or contracted staff, may provide personal training, sport/fitness instruction and/or coaching in the Dickson Gymnasium. Failure to observe this policy or attempts to circumvent it may result in disciplinary actions, including loss of privilege to use any recreation program, service, or facility for both the person receiving instruction and the person giving instruction. If a Crossnore School student is interested in personal training, fitness instruction, or health coaching, contact the Recreation Director or Williams YMCA Wellness Program staff.
Pets and Animals No pets are allowed inside the Dickson Gymnasium, with the exception of certified working companion dogs with their owner.
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Smoking, Tobacco, Drugs, and Alcohol Smoking, smoking devices, e-cigs, tobacco, drugs, and alcohol in any form are prohibited at all recreational facilities, as Crossnore School is a tobacco-free campus.
Supervision Requirements Students must be with a Crossnore School employee at all times. Students are never to be unsupervised in the gymnasium, Community Center, or at the Riggins Sports Complex.
Sporting Equipment Cage On the basketball court there is a cage of basketballs, footballs, volleyballs, soccer balls, Frisbees, and other sporting goods. This cage is intended for cottage use only. After using any of this equipment, please return to the cage and close the lock. For the combination to the lock, contact the Recreation Director.
FACILITY ACCESS The Dickson Gymnasium has a keyless access fob system connected to the door facing the Williams Academy, the door to the Townes Mozer Fitness Center, and the double door next to the fitness center. This system was installed in 2014, and is intended to keep the gymnasium secure and to keep patrons safe. This system is monitored by the Recreation Director. Contact the Recreation Director to be granted a fob for access to the gymnasium.
Fob Policies · · · · ·
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Each cottage at Crossnore School will be given one fob for access to the Dickson Gymnasium. The Miracle Scholars/Phillips House has one fob for student use that must be checked in and out from staff for each visit. Teachers at Williams Academy may be granted access to the gym on their academy fob. Contact the Recreation Director to add access to the gym on the academy fob. Crossnore School employees living on campus can obtain a fob for access to the gym. Crossnore School employees are allowed to bring direct family members as guests, but are required to obtain prior approval from Recreation Director and must accompany family members at all times. Community members will not be granted fobs for access to the gymnasium. A fob is given to the person or cottage for their specific use. A fob should not be loaned to anyone else, and is only for your use. If a fob is given to another person or cottage, both parties are subject to disciplinary actions. Be sure that doors close behind you, and that the magnets latch when leaving the gym.
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Misplaced/Lost If a fob for the gymnasium is misplaced/lost, the owner must make every effort to locate the fob. If the fob is not found, this person will be charged a $5 replacement fee, after completing a misplaced fob form with the Recreation Director or HR Generalist.
Confiscated Recreation Director reserves the right to confiscate fobs and deny access if housekeeping, conduct, and usage standards are not followed.
Assigned Cottage Gym Times During the school year, the cottages have assigned use ties for the Dickson Gymnasium. During the summer—or other times when there is no school—the assigned times are on extended hours. For these assigned times, contact the Recreation Director, Director of Residential Life, or an Assistant Director of Residential Life.
Guest Policy Crossnore School staff are allowed to bring guests, but are required to obtain approval prior to visiting. Upon arrival at facilities, guests must sign-in on a guest sign-in sheet, which are posted by each door in Dickson Gymnasium (Appendix VIII). Staff must accompany guests at all times during visit. Staff are responsible for the behavior and actions of their guests. Guests are only allowed on the basketball court and in the Townes Mozer Fitness Center.
On-Campus Visits On-campus visits, which are scheduled with Case Managers and Cottage Parents, may occur in the following areas: · · ·
Dickson Gymnasium Riggins Sports Complex Community Center
If housekeeping, conduct, and usage standards are not followed, access may be revoked. For access, contact a Crossnore School staff member.
Visiting Resources Visiting Resources are allowed to use the following areas: · · ·
Dickson Gymnasium Townes Mozer Fitness Center Riggins Sports Complex
If housekeeping, conduct, and usage standards are not followed, access may be revoked. For access, contact a Crossnore School staff member. 7
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AREA POLICIES Townes Mozer Fitness Room Cleaning standards (Appendix IV) for the fitness room are posted near the door. Users are not required to fill out these sheets after each use, but are recommended to follow the cleaning guidelines. The Townes Mozer Fitness Room has rules posted on the walls and entrances. These rules include: · ·
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Return equipment to proper location when finished. Free weight rules are: o You must have a partner o Replace all equipment to its proper place o Use collars on barbells at all times o Clean bench and grips when finished using Do not touch the mirrors.
Other rules are: · · · · · · · · ·
Children must be 13 or older in order to use the fixed weight or free weight machines. Wipe off surfaces with anti-bacterial wipes when finished. These wipes are spread throughout the fitness center. When using the bench press, you must have a spotter. We strongly recommend consulting with your physician for a physical exam to determine any health risks associated with exercising or physical fitness activities. We strongly recommend attending an equipment orientation before using any equipment or beginning any exercise. Please follow equipment usage instructions. Anyone ages 12-15 must be under the direct supervision of a staff member while using equipment in the fitness center. Do not drop free weights or dumbbells on the floor. Anyone requesting to “work in” on a piece of equipment must be allowed to do so. Please do not occupy multiple pieces of equipment at one time. Any and all safety concerns must be reported immediately. Report any broken equipment to the Recreation Director.
The sound system is accessible via a device with Bluetooth capabilities (device is AUVIO1500465). For troubleshooting, contact Recreation Director.
Climbing Wall The Climbing Wall at Crossnore School was built by Alpine Towers in 2004, and offers a great recreation opportunity for children and staff. The wall and gear are inspected annually for safety by Challenge Design Innovations Inc, per Association of Challenge Course Technology guidelines. The wall is used with the Recreation Director during cottage recreation time, with special groups, and by request. Staff belaying on the wall must complete training with the Recreation Director. For the Local Operating Procedure of this wall, refer to Appendix V.
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Riggins Sports Complex Outdoor Basketball Court Court use is available on a first come, first served basis. Since there is no outdoor lighting at the field, court hours are 8am until sundown.
Sam’s Skate Park Made possible by Sam’s Buddies: In memory of Sam Thompson, August 13, 1992—June 11, 2004. · · · · · · · ·
Safety first, always! Crossnore School staff must be present at all times. Limited to five (5) individuals in park at one time Skaters must wear at all times: knee pads, elbow pads, helmet, wrist pads, close-toed shoes, a shirt Stay off the fences Watch out for others in the park No food or drinks in the park Absolutely no sitting on jumps
Other rules for the Skate Park that are not posted include: ·
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BMX bikes can be used inside the Skate Park. There are to be NO mountain bikes in the Skate Park. When using a BMX bike, students do not have to wear wrist pads, as they will not be able to control the bike. The last cottage to use the Skate Park is to lock the gate behind them when they leave. Community members may utilize Sam’s Skate Park, pending a signed and completed waiver (Appendix VI), and approval from the Recreation Director.
Violators of these rules shall lose Skate Park privileges, determined by the Recreation Director.
Hope and David Riggins Tennis Complex · · · · · · ·
Courts are for the exclusive use of The Crossnore School students and staff. See Recreation Director for equipment check out. Courts are designed for tennis only. Wear soft, light sole tennis shoes only. Courts will be made available on a first come, first served basis. Keep glass off the courts. After use, please clean up courts and close gates.
There are two supply sheds below the tennis courts that hold tennis supplies. For access, contact the Recreation Director.
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Bike Shop At Crossnore School we pride ourselves in making sure that each child has a bicycle when they come into care. Children receive a bike and a helmet after getting to their cottage, and Cottage Parents are encouraged to fill out a Bike Request Form (Appendix VII). The Bike Shop has tools and parts to repair bikes on campus, and maintenance is provided by the Recreation Director. If a bike at your cottage needs repairing, contact the Recreation Director regarding the repair.
Bird Cage The Bird Cage is located in the center of the lower level of the Dickson Gymnasium, and is shared between two rooms past the Bike Shop. The purpose of these areas is to store year-round donations, including clothing, shoes, toiletries, toys, stuffed animals, bedding, towels, school supplies, books, and more. This area is managed by the Recreation Director and Volunteer and Donor Coordinator. For access to the Bird Cage, contact an Assistant Director of Residential Life, the Volunteer and Donor Coordinator, or the Recreation Director.
Community Center (The Basement) The Community Center is a space on campus that is for both staff and students, and is intended for cottage and staff use only. During the school day, staff are welcome to use the space as a staff lounge or for trainings. After school is out, it is intended to be a space for parties, for movies, for games, for hangout time, and is a resource to bring campus together in a fun, inviting, and exciting space. The Community Center was made possible due to a large one time grant from the Junior DAR, and was put together in the fall of 2015. The space includes a kitchen (with a large dining table, refrigerator, sink, microwave, Keurig coffeemaker); a bathroom; the main room, which includes pool table, NFL pinball machine, NBA Jam arcade machine, foosball table, air hockey table, ping pong table, ping pong ball dispenser ($0.25 per ball) hand shuffleboard table, piano, chalkboard wall, gaming table, board games/cards, couches and large tv with cable and sound system, Wii with games, Xbox One with games, and a large DVD collection. There is also a high table in the middle of the room, intended for CPs to be able to keep an eye on all parts of the room at once. There is also a smaller group room inside the Community Center, called the Linko Room. Rules and expectations for the Community Center are as follows: · · · · · · ·
Ensure everything gets cleaned up and is in the same condition it was originally. There should be no food or drink outside the kitchen area. Enter using the front double door and go down the interior stairwell. All other exterior doors in the Community Center are intended as emergency exits only. All games and DVDs should remain in the community center, not taken back to cottages. Children should never be in the community center without staff, regardless of phase (including Miracle Scholars students). If any items are broken or not working correctly, please notify the Recreation Director. For scheduling directions, please refer to Appendix IX.
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The Linko Room The Linko Room was dedicated in May 2016, by a group of women from the DAR, in honor of their dear friend Cheri Linko. The room is intended for small groups, reading, and as a quiet space inside the Community Center. There is a whiteboard, a TV, a karaoke machine, a DVD/VCR machine, books, DVDs and VHS movies, and ample seating.
Dance Studio/Play Therapy Room The Dance Studio and Play Therapy Room may be used by Crossnore School staff and children. These rooms are located on the bottom floor of the gymnasium at the bottom of the stairs. For access, contact the Recreation Director.
Playgrounds There are three playgrounds on the campus of Crossnore School: Meredith Person (next to Crain Cottage), Junior DAR playground (beside Meredith Cottage), and a third under construction (in the Young Children’s Village). These playgrounds are designated strictly for campus-use only. Contact Director of Maintenance and Director of Recreation if any safety concerns arise at the playground facilities.
Miracle Mountain Stables Although not under the discretion of the recreation department or Recreation Director, the “Horse Barn” is a popular location for children, staff, and visitors. The Crossnore School’s Miracle Mountain Stables consist of a main enclosed barn, a covered arena, a hay shed, a three sided shed and multiple fenced pastures. The primary purpose for this area is to provide a safe and private setting in which to facilitate equine assisted psychotherapy. (EAGALA). It is the policy of Crossnore School that Miracle Mountain Stables will be accessed only by the Equine Specialist and Crossnore Outpatient clinicians. The facilities will remain locked when not in use. Visitors, staff and residents will adhere to the following procedure: 1. Donors or outside parties who would like to view the facilities may contact the Equine Specialist directly or a Public Relations Department staff member, who will then arrange the visit. 2. If any staff would like to visit the grounds they may view and visit the horses from outside the fenced area. 3. All students must be accompanied by an adult in order to view and visit the horses from outside the fenced area. 4. Students and their visitors having unsupervised contact on campus may visit the grounds and view the horses from outside the fenced area. 5. Groups participating in community service projects will make prior arrangements with the Equine Specialist. 6. Individuals who are barn employees will be permitted access, per approval by Equine Specialist, to areas necessary to complete their job duties. 11
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Appendix I: Campus Map
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Appendix II: Guest Fitness Center Waiver In consideration of my use of the exercise equipment and facilities provided by the Crossnore School, I expressly agree and contract, on behalf of myself, my heirs, executors, administrators, successors and assigns, that the company and its insurers, employees, officers, directors, and associates, shall not be liable for any damages arising from personal injuries (including death) sustained by me, or my guest in, on, or about the premises, or as a result of the use of the equipment or facilities, regardless of whether such injuries result, in whole or in part, from the negligence of the company. By the execution of this agreement, I accept and assume full responsibility for any and all injuries, damages (both economic and non-economic), and losses of any type, which may occur to me or my guest, and I hereby fully and forever release and discharge the company, its insurers, employees, officers, directors, and associates, from any and all claims, demands, damages, rights of action, or causes of action, present or future, whether the same be known or unknown, anticipated, or unanticipated, resulting from or arising out the use of said equipment and facilities. I expressly agree to indemnify and hold the company harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by me or my guest. I agree to be solely responsible for safety and well-being of my guest and myself. I understand that the company does not provide supervision, instruction, or assistance for the use of the facilities and equipment. I agree to comply with all rules imposed by the company regarding the use of the facilities and equipment. I agree to conduct myself in a controlled and reasonable manner at all times, and to refrain from using any equipment in a manner inconsistent with its intended design and purpose. I understand and acknowledge that the use of exercise equipment involves risk of serious injury, including permanent disability and death. I understand and agree that the company is not responsible for property that is lost, stolen, or damaged while in, on, or about the premises. I understand and agree that my use of the facilities and equipment is only to be undertaken on my own personal time, and that my use of the facilities and equipment is not within the course or scope of my employment. I HAVE READ THE FOREGOING WAIVER AND RELEASE OF LIABILITY AND VOLUNTARILY EXECUTED THIS DOCUMENT WITH FULL KNOWLEDGE OF ITS CONTENT. Contact Recreation Director for guest approval. Date:_____ Signature: ____________________ Print Name:_____________________
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Appendix III: Gymnasium Cleaning Sheet CHECKLIST FOR GYM USAGE Please initial beside each item when complete. If it was dirty when you found it, please still clean it, but leave the information regarding what was not clean in the comments section. Thank you for your help keeping this building clean, safe, and ready for the next group. Basic cleaning supplies can be found in the small white cabinet near the bathroom. Name: ______________________________________ Event: ______________________________________ Date: _______________________________________ ______ ALL trash has been removed from the bleachers ______ ALL trash cans emptied (please check main gym, fitness center and bathrooms) ______ Trash cans have new bags in them ______ Trash has been brought to dumpster (closest dumpster is next to the climbing tower) ______ ALL event supplies have been cleared out of the gym ______ Tables and chairs have been put back in the closet ______ Floor has been swept ______ Floor has been spot mopped ______ Bathrooms have been cleaned (including stocking toilet paper, paper towels, and soap) ______ Lights are out ______ Doors are locked Comments: ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Please note any maintenance issues that may need attention. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________
Please slide this sheet under the gym office door when completed
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Appendix IV: Fitness Center Cleaning Sheet CHECKLIST FOR FITNESS CENTER USAGE Please initial beside each item when complete. If it was dirty when you found it, please clean it, but leave the information regarding what was not clean in the comments section. Thank you for your help keeping this building clean, safe, and ready for the next group. Name: ______________________________________ Event: ______________________________________ Date: _______________________________________ For the health and safety of all, please follow these guidelines. ______ ALL used surfaces have been wiped with antibacterial wipes ______ ALL free weights have been returned to proper racks ______ Floor is clear of all equipment (stability/medicine balls, etc. have been returned to racks) ______ Floor has been swept ______ Bathrooms have been cleaned (including stocking toilet paper, paper towels, and soap) ______ ALL trash cans emptied ______ Trash cans have new bags in them ______ Trash has been brought to dumpster (closest dumpster is next to the climbing tower) ______ Floor has been spot mopped ______ Mirrors have been wiped down ______ Lights are out ______ Doors are locked Comments: ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Please note any maintenance issues that may need attention. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________
Please slide this sheet under the gym office door when completed
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Appendix V: Climbing Wall Local Operating Procedure (LOP) General Administration 1. Any change or deviation from an ATI policy or procedure will be discussed with ATI prior to implementation, and documentation of such change will be provided to ATI in writing. 2. Crossnore School will use the ATI-issued Instructor’s Manual as a foundation for operating the challenge course/climbing wall. 3. Crossnore School will designate a specific person to act as Challenge Course Manager for the challenge course/climbing wall. 4. Crossnore School will maintain appropriate insurance coverage for the challenge course/climbing wall program, including general liability coverage and other coverage as required by law. 5. Crossnore School will maintain membership in the Association for Challenge Course Technology (ACCT) and refer to the ACCT Standards as accepted industry operation standards. 6. Crossnore School will allow third-party organizations to operate the challenge course/climbing wall only with proper supervision, training, and compliance with all ATI Policies. Program Delivery 7. All staff will be trained in the proper use of the structure. Staff will be competent in the use of the belay system utilized by the structure (e.g., dynamic belay, lobster claws, etc.) and in the execution of emergency rescue procedures. 8. ATI designs are initially equipped with specific operational equipment (e.g., ropes, harnesses, etc.). Any deviation from the original equipment will first be discussed with ATI prior to the change and will be documented in writing to ATI. 9. A first aid kit will be onsite during all programs. 10. Prior to each use, staff will complete a cursory visual inspection of the structure and all operational equipment. 11. Structures will not be used during adverse or potentially hazardous weather conditions. This includes, but is not limited to, high winds, approaching thunderstorms, high-risk hypothermic or hyperthermic conditions. 12. Staff and participants will not climb or use any structure without proper equipment (e.g., belay, helmet, lobster claws, etc.). 13. Helmets will be worn by all staff and participants whenever underneath a structure in use. 14. Chest harnesses, in conjunction with sit harnesses, will be worn by individuals whose stomach and chest shape does not allow the waist belt of the sit harness to snug down properly above the hipbones.
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15. Participants and staff will be instructed in proper spotting techniques, and low-to-theground activities will be spotted as appropriate. 16. Participants will receive a thorough briefing prior to the program, identifying policies and operational procedures for each structure(s), inherent risks, and potential consequences of not following these established policies and operational procedures. 17. Participants will be advised that the activities they are about to be involved in will not be attempted at home or on their own, unless the goal of the program is to instruct participants in such activities. If so, programs will set up appropriate procedures for instruction. 18. Staff and participants will remove sharp objects from pockets, jewelry from wrists, neck, and fingers, and any other items that could create choking or avulsion injuries. If the participants are unable or unwilling to remove an item, they will be informed of the risk. Staff will try other methods to minimize the risk. Participants will tie back or put up long hair. 19. Staff and participants will not have gum, candy, or other foreign objects in the mouth while participating in a program, in order to reduce the risk of choking. 20. Staff and participants will wear appropriate clothing and footwear during programs. 21. Participants will not intentionally rock or sway any structure, either by jumping or rocking the structure while in it, or by using the guy cables. 22. When participants are on the structure, staff will wear harnesses and will have appropriate hardware available so rescues can be rapidly executed. 23. Crossnore School will not exceed the recommended staff-to-participant ratio as indicated for each specific structure and/or activity. 24. ATI’s established minimum age for a belayer and belay monitor is 14. Organizations may choose to reduce this age limit by documenting a training and oversight procedure appropriate for the age and program type. This will be established in writing with ATI as stated in Policy #1. 25. Students will demonstrate proficiency in belaying before being permitted to belay a participant on any ATI structure. 26. All belayers will have a belay monitor as a back-up. This belay monitor will keep both hands on the rope at all times. 27. Staff will ensure that the belayer’s and climber’s systems are secure and ready prior to each ascent and lower. One method of doing this is to conduct a five-point check before each climb and lower. This will include the following: • Helmet—climber’s helmet buckled and fitted properly • Harness—buckled and fitted properly for both climber and belayer • Knots—tied correctly, dressed, and tightened • Carabiners—belay device carabiner and anchor carabiner locked and positioned correctly. • Rope—positioned correctly in the belay device, not riding over another rope, and rope taut. 17
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28. Belayers will lower participants at a slow, controlled rate of speed. Staff Training 29. Crossnore School will keep staff training documentation and staff credentials on file. This documentation will include, but is not limited to, the following: assessment of each staff person’s competency; current and expired certifications, such as first aid, CPR, etc.; and participation in staff training programs. 30. Crossnore School will establish staff facilitator standards based on ACCT (Association for Challenge Course Technology) guidelines. 31. Crossnore School will establish an on-going staff training program for current facilitators, as well as a training program for new staff members. 32. Staff will be trained in emergency first aid. 33. Staff will be trained in using the Emergency Action Plan, and a copy will be immediately available to staff during program delivery. Documentation 34. All participants will complete a Health Disclosure Form and an Assumption of Risk Form prior to any involvement in the program. 35. Staff will encourage participants to carefully consider a decision to participate on the challenge course based on the information provided in the Health Disclosure Form, including encouraging the participants to seek counsel from health service professionals, when appropriate. 36. Staff will review the Health Disclosure Forms and make judgments concerning appropriate participation based on the staff’s level of medical training and/or pre-established organizational criteria. 37. Crossnore School will develop and document an Emergency Acton Plan specific to their operations and location. 38. All accidents, incidents, and near misses will be documented in writing. Such documentation will be kept on file, and a copy will be sent to the ATI office. Inspection/Maintenance 39. During periods of use, program staff will do a thorough monthly inspection of all ATI structures. Prior to use after a period of non-use (e.g., winter shut-down), program staff will do a thorough inspection. Document these inspections and retain for records. 40. Crossnore School will receive an annual inspection of their structures by a professional challenge course/climbing wall vendor, as stated in the ACCT Standards. ATI recommends that organizations seek this inspection directly from ATI, and that such inspections alternate between a Structural Inspection and the more thorough Program Review. Emergency Action Plan and Emergency Procedures Challenge courses, in general, have been shown over the years to be extraordinarily incident free. The participants face a much higher risk in many of their everyday activities. However, we 18
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must be continually vigilant in our risk management efforts and not become complacent. As stated by Jed Williamson, in Lesson Learned: A Guide to Accident Prevention and Crisis Response, “First, no matter how many rules, guidelines, standards, or safety nets we may have in place, unforeseen incidents will still happen.” For this reason, every program should have a well-planned document outlining the steps to take in the event of a significant accident. This Emergency Action Plan should have the following sections: • Immediate First Aid • Scene Management • Notification of Emergency Medical Services • Notification of Program Managers • Notification of the Victimís Emergency Contact Person • Notification of Law Enforcement • Notification of Legal Counsel • Notification of Media • Program and External Review of the Accident
Emergency Procedures The program staff will follow these emergency procedures in the case of a serious accident. (Each organization will develop more detailed guidelines for each area.) Immediate First Aid Have a first aid kit on site. Give immediate first aid to the victim. Scene Management Remove other participants from the immediate scene. Reassure and calm those participants. The staff person should not in any way try to change the participantís view or opinion of the reason for the accident, nor should they acknowledge or place any blame for the accident. They should attend directly to the emotional and physical needs of the participants. Notification of Emergency Medical Services Notify the local emergency medical services. There should be a list of emergency phone numbers posted next to the nearest phone. Notification of Program Managers Notify the senior program manager who will speak to family members, police, and the media. Notification of the Victim’s Emergency Contact Person A designated senior program manager will notify the victim’s Emergency Contact Person, who is identified on the Health Disclosure Form. It is very important not to assign responsibility for the 19
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accident; however, it is equally important to give them adequate information about the condition and location of their loved one. It is also important to show appropriate empathy for the victim and the Emergency Contact Person. Notification of Law Enforcement For any serious injury or fatality, the local law enforcement agency will be contacted. The designated senior staff manager will make this call. Notification of Legal Counsel Again, the senior staff manager will take care of this step. Notification of the Media Crossnore School and its legal counsel will choose how to handle this. Program and External Review of the Accident Crossnore School may choose to conduct its own review, or it may choose to enlist the services of other experts within its field to review the accident. Lightning Challenge courses are dangerous places during a thunderstorm. Lightning protection systems cannot guarantee the safety of challenge course participants in the event of a lighting strike. Therefore, protection from lightning comes from the observation and understanding of this hazard combined with the appropriate actions. Challenge Course Program Day Alpine Tower International challenge courses are versatile tools capable of being used with a variety of groups and populations to achieve many different programmatic outcomes. Decisions relative to sequencing and delivery of a program day and the intended outcomes of the offering are often some of the more difficult and important tasks affecting overall program quality, safety, and success. Recognizing that a variety of factors influence choices in the outline of a program day, the following is a suggested sample program day for an ATI challenge course. Program staff are encouraged to adopt, adapt, and modify this outline to fit particular objectives and the particular structure used. Prior to the arrival of participants, program staff will complete the following: • Cursory inspection of the site and ATI challenge course to be used for the day. • Inspect all gear to be used on the course. • Review all policies. • Prepare paperwork for participants. • Verify availability of first aid kit and that adequate emergency/rescue equipment is on site. • Remove Access Prevention Devices and set up course, if appropriate. 20
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1. Introductions • Name Game, ice-breakers, and introductions. • The participants’ challenge course experience. • Expectations for the day—participants and program staff. Create overall picture, review purpose, set proper safety tone. • Review potential schedule. • Identify bathroom/water/shade facilities. 2. Paperwork (Health Disclosure Form, Assumption of Risk, Photo Consent) • Staff review all paperwork with participants (if this has not happened before the day of the program). • Participants complete paperwork. 3. Safety Awareness—expectations and terms of their participation and safety • No question is too silly—that’s how we can learn. • Listen to safety information before each activity. • Discuss basic ground rules for emotional and physical safety—inclusion, humor, personal stories, permission to check harnesses, etc. • Participant responsibilities for safety as participants. • Discuss smoking, alcohol, controlled substances, etc. • Remove all jewelry, remove items from pockets, and pull hair and other articles back and out of the way. Discuss potential dangers. • Ensure all are wearing proper footwear. • Discuss relevant topics and training of staff and participants. • Discuss how to avoid accidents, injuries, illness. Prevention is usually a key to an incident-free day. • Inform participants of emergency procedures, including weather. • Explain “stop action.” Staff or participant may request this at any time for safety. 4. Adventure-Based Experiential Education • Discussion of teaching through skills and processing activities for transference (e.g., metaphors) to life. • Discuss comfort, stretch, panic model. • Idea of progression (building on skills); individual and group abilities will determine the rate and ease of progression. • Challenge by Choice© and Permission to Encourage concepts—the ultimate goal is not necessarily the top; set goals as a group in initiatives, and as a team or an individual on the challenge course. 5. Warm-ups and Stretches 6. Initiatives • Discussion of teaching through skills and processing activities for transference (e.g., metaphors) to life. • Discuss comfort, stretch, panic model. • Idea of progression (building on skills); individual and group abilities will determine the rate and ease of progression. • Challenge by Choice© and Permission to Encourage concepts—the ultimate goal is not necessarily the top; set goals as a group in initiatives, and as a team or an individual on the challenge course. • Spotting techniques. Practice as needed. Role of the spotter—not to catch the participant (climber), but to help make sure the participant does not land on the ground or on the floor and get injured (by landing on the head, back of the neck, tail bone, etc.). To spot well:
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• Spotter maintains a solid stance with one foot in front and the other behind, about a shoulder’s width apart to help absorb the fall. • Spotter’s hands out in front (not in pockets or folded). Palm up if the climber is near the ground; palm out if overhead or at eye level. • To help keep the spotter from jamming a thumb, keep the thumb pressed along the palm and index finger. • Bend elbows to absorb energy of the climber. • Focus eyes on the climber—very important. Slips/falls come quickly, and the spotter must be diligent. • Practice getting on and off the base rails or practice area; consider doing several of the base rail initiatives. • Provide several games and low initiatives for progression and group process to help staff assess comfort levels of participants, to observe how they work together, and to ease people into participation in the challenge course experience. 7. Introduction to ATI challenge course equipment (will vary according to climbing background of participants) • Inventory of gear. • Introduce all equipment that participants will use. 8. Belay School and/or Practice Area (Content will vary with programmatic objectives as well as ATI structure.) • Teach knots, harnesses, other equipment. • Demonstrate belaying techniques, or self-belay lobster claw technique. • Demonstrate self-rescue on the practice area, if appropriate. • Explain and demonstrate belay monitorís role. • Explain and practice the signals. • Explain the routes/course. • Demonstrate climbing techniques. • Demonstrate being “lowered off” from 6 to 8 feet off the ground. “Lowering off” from this height instills confidence in the first time climber and belayer. Not necessarily needed for experienced climbers and belayers, but strongly recommended for first-time climbers. • Give pointers and suggestions about pendulums and lowering. • Participants practice. • Ensure use of 5-Point Check prior to climbing and lowering. 9. Lower-Offs (if applicable) 22
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10. Full ATI challenge course experience 11. Check in and process the day 12. Break down course, and install access prevention. Inventory gear. Complete any required post-program report required by your program for documentation purposes.
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Appendix VI: Skate Park Permission SKATE PARK LIABILITY WAIVER AND RELEASE OF LIABILITY WARNING: IN-LINE SKATING, SKATEBOARDING, AND BMX BICYCLING ARE DANGEROUS ACTIVITIES. BY ENGAGING IN THESE ACTIVITIES, THE PARTICIPANT ASSUMES THE RISK OF SERIOUS INJURY OR DEATH. THIS IS A RELEASE OF LIABILITY—YOU MUST READ AND FULLY UNDERSTAND THIS BEFORE SIGNING. IF YOU ARE UNDER 18, YOUR PARENT OR LEGAL GUARDIAN MUST SIGN THIS WAIVER. Participant Name:______________________________________________
_________________________________ ____________________________________ Address:
Phone: (______) ________________ E-Mail Address: ________________________ I, _________________, for myself and on behalf of my/our heirs, assigns, personal representatives and next of kin, hereby acknowledge that I voluntarily have applied to participate and use the Crossnore School Skate Park. I understand that the act of skating necessarily involves known and unknown risks of injury to me and other people, which includes but is not limited to death, permanent or temporary paralysis, disability, illness or disease, physical or mental damage, or other injury, as well as damage to my equipment and personal property. Some of these risks include the risks inherent in skating such as falling and coming into contact with ramps and walls, latent or apparent defects or conditions in equipment or property, and passive or active negligent acts of myself and the Crossnore School. I understand that the above list of risks is not complete or exhaustive and that those and other risks known or unknown, anticipated or unanticipated may also result in injury, death, illness, disease to myself or my property or other third parties. I voluntarily agree and promise to accept and assume responsibilities, and injuries, death, illness, disease or damage to myself or my property arising from my participation in this activity. I also agree and promise that I will wear a proper helmet at all times inside the Crossnore School Skate Park, and understand that I will not be granted permission to enter if I am caught without a helmet on inside the park. I further understand that the Crossnore School assumes no liability for loss, damage, or any kind of injury sustained by myself or my property while using the Skate Park. I therefore assume all risks associated with using the Skate Park, even if they arise from the negligence of the Crossnore School. My participation in this activity is voluntary and no one is forcing me to participate in spite of the risks, and I understand the effect of this waiver and acceptance of risk on my legal rights. By signing this release of liability and using the Skate Park, I hereby fully and forever release and discharge indemnify and hold harmless the Crossnore School and their employees and agents from any and all liabilities, claims, demands, damages, rights of action, suits or causes of action present of future, whether they be known or unknown, anticipated or unanticipated, resulting from or arising out of my use or intended use of said skateboard park premises, facilities or equipment. I fully and forever release and discharge the County/City/Town and their employees and agents from any and all negligent acts and omissions in the same, and intend to be legally bound by this release. 24
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FOR PARTICIPANTS UNDER 18 YEARS OF AGE This is to certify that I, as a parent or guardian with legal responsibility for the above named participant, do consent and ratify his/her release of the Crossnore School, and its agents and employees, and, for myself, my heirs, assigned, personal representatives and next of kin, I release and agree to indemnify the Crossnore School, and its agents and employees from any and all liabilities incident to my minor child’s involvement or participation in the Skate Park as provided above, even if arising from the negligence of the Crossnore School, and its agents and employees, to the fullest extent permitted by law. I have carefully read this release of liability and understand and fully agree with its contents. _____________________________________ Name of participant using facility (Print)
Date of birth
_____________________________________ Signature of participant using facility
____/____/__________
____/____/______ Today’s Date
* If the participant is under 18, this release must be signed in person by a parent/legal guardian. I hereby certify that I am the parent or legal guardian of the participant named above, give my consent to the foregoing, and agree to hold the Skate Park harmless from any liability.
_______________________ Parent or Legal Guardian Signature
___________________________________ Parent/Guardian’s Driver’s License #
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Appendix VII: Bike Request Form
Bicycle Request Form Date: _____ Cottage: ___________ Person Making Request: _________________ Child’s Name: ________________ Age: ______ Ht: ________ Wt:____________ Favorite Colors: ________________
Training Wheels: Yes
No
Circle all that apply Bike requested:
Road
Cruiser
BMX
Mountain
Tricycle
Helmet: Yes/Needs No/Does Not Need Pads: Elbow Knees Wrist Comments:_________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________
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Appendix VIII: Guest Check-in Sheet Guest Check-in Sheet #
Date & Time
Guest Name
Guest of:
Approved? Yes/No
Comments:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
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Appendix IX: Community Center Scheduling Instructions In order to utilize the Community Center, you must access the Community Center calendar on Google Calendars, and create an event. To have access to the Community Center Calendar, contact the Recreation Director or Campus Pastor. The following steps will show how to create an event and gain access.
1. Open Google Calendar (https://calendar.google.com) 2. Click the time that you want to use the Community Center. Be sure that there is not already a group using the Community Center at that time. 3. Change “calendar” to Community Center.
4. Click “Edit Event.”
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5. Enter your name, and a short description of your event. Be as descriptive as possible, and be sure your time is accurate as possible.
6. On the right side, add Recreation Director and Campus Pastor as guests. Click “SAVE” when complete. You should receive a “yes” from one or both, meaning you are scheduled and ready to use the Community Center.
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