Table of Contents Purpose of This Document

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What is Wyndham Rewards®?

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Member Contact Information

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Wyndham Rewards® Points

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• Earning Wyndham Rewards Points

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• Hotel Stays

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• Attending an Owner Update

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• Sales Incentives

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• Referring Friends

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• Redeem Wyndham Rewards Points

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• Gift Certificates/Gift Cards/Stored Value Cards

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• Merchandise

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• WorldMark South Pacific Club Annual Levies

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Exchange Program

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Frequently Asked Questions

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Terms and Conditions

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• General Information, Earning and Redeeming

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• Earning Through Your Ownership

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• WorldMark South Pacific Club Annual Levies

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®

• Wyndham Rewards Exchange

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About Us

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Purpose of This Document This program guide provides Privileges by Wyndham members with information about Wyndham Rewards® including what is being offered, the benefits of the program and how it enhances your WorldMark South Pacific Club by Wyndham Ownership.

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What is Wyndham Rewards®? Wyndham Rewards® is the world’s largest hotel rewards program based on the number of participating hotels and is offered exclusively by Wyndham Hotel Group. The program enables Wyndham Rewards® members to earn Wyndham Rewards® points, which can be redeemed towards hotel stays, car rentals, gift cards, levies and more! Privileges by Wyndham members are automatically enrolled in Wyndham Rewards® as part of their Privileges membership benefits.

Wyndham Rewards® offers its members: • Over 7,500 hotels and resorts • Hotel night stays at participating properties globally • Hundreds of other reward options such as gift cards and merchandise • Special offers for hotels and provider promotions • Privileges by Wyndham members also gain exclusive access to additional ways to earn Wyndham Rewards® points, as well as exciting redemption options

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Member Contact Information

Privileges by Wyndham members can visit wyndhamrewards.com or call the below phone numbers toll-free for additional information about the program benefits.

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Country/ Region

Toll-Free Number

Australia

New Zealand

Service Hours (Local Time) Mon-Fri

Sat-Sun

0011-800-367-87477

AEST 6am - 8pm AEDT 7am - 9pm AWST 4am - 6pm

AEST 1pm - 11pm AEDT 2pm - 12am AWST 11am - 9pm

0011-800-367-87477

NZST 9am - 11pm NZDT 10am - 12am

NZST 4pm - 2am NZDT 5pm - 3am

Wyndham Rewards Points

®

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Earning Wyndham Rewards® Points Attending an Owner Update Find out how to enhance your Privileges by Wyndham membership and get rewarded at the same time. You can earn points by attending an Owner Update during your stay at selected WorldMark South Pacific Club resorts.

Sales Incentives As a Privileges by Wyndham member you can earn Wyndham Rewards® points through different sales campaigns. Contact your Owner Enhancements team to learn more. Call (AU) 1800 735 757 or email [email protected]

Hotel Stays With over 7,500 hotels globally, Wyndham Rewards® makes it easy to earn points. There’s something for everyone, with brands including Wyndham Hotels and Resorts®, Ramada®, TRYP by Wyndham® and many more. For every qualified stay at a participating hotel, you’ll receive 10 Wyndham Rewards® points for every US$1^, or 1,000 Wyndham Rewards® points, whichever is more*. Points are earned for dollars spent on room rate only, except at Wyndham Hotels and Resorts properties, where 10 points are earned for each dollar spent on the total folio. Wyndham Rewards® can only be earned at non-WorldMark South Pacific Club properties, so get out and explore the world beyond your Club resorts! Wyndham Rewards® points will usually be posted to your account two to four weeks after the activity through which they were earned. Please see full Terms and Conditions at www.wyndhamrewards.com/terms *Most properties: points are earned for dollars spent on qualifying room rate only. Wyndham Hotels and Resorts properties: 10 points are earned for each dollar spent on the total folio. Qualified stay is subject to a total room rate of $25 and up and other restrictions. See full program Terms at wyndhamrewards.com/terms. ^Wyndham Rewards® points earned is subject to change from time to time and will be communicated to members.

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Wyndham Orlando Resort, Orlando, Florida

Referring Friends You can earn* Wyndham Rewards® points for sharing the secret of Vacation Ownership with your friends and family! Referring friends is easy! Refer online at wyndhamap.com/invite or call (AU) 1800 374 363 or (NZ) 0800 440 418.

Friends attend with you

Friends attend without you

Friends complete presentation

7,500* Wyndham Rewards® points

2,500* Wyndham Rewards® points

Friend confirmed as WorldMark South Pacific Club Owner

40,000* Wyndham Rewards® points

5,000* Wyndham Rewards® points

Total Wyndham Rewards® points

47,500* Wyndham Rewards® points

7,500* Wyndham Rewards® points

Please see full Terms and Conditions at wyndhamap.com/invite *Wyndham Rewards® points earned is subject to change from time to time and will be communicated to members. Your referrer benefits will be awarded up to 20 business days after your guest’s completion of our presentation and confirmation of their Ownership status.

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Redeem Wyndham Rewards® Points Hotel Stays Privileges by Wyndham members can redeem 15,000 Wyndham Rewards® points for one go free SM award* night. There are no Blackout Dates at participating properties. Wyndham Rewards® can only be used at non-Club properties, so get out and explore the world beyond your Club resorts! Redeeming is easy. Simply login to wyndhamrewards.com with your username and password. You can also use the search function on the left-hand side of the page to search availability and confirm reservations using Wyndham Rewards® points. *

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Subject to availability at hotels and resorts.

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PTIO

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N

O

PTIO

N

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Wyndham Hotels and Resorts 5 Nights in St.Maarten, 75,000 Wyndham Rewards® points

Wyndham Hotels and Resorts - 5 nights in Shenzhen, China, 75,000 Wyndham Rewards® points

Wyndham Hotels and Resorts - 4 nights in Kowloon, Hong Kong, 60,000 Wyndham Rewards® points

Wingate by Wyndham - 3 nights in Manhattan, 45,000 Wyndham Rewards® points

go free SM 15,000* points gets you a FREE night** at any Wyndham Rewards® hotel1.

go fast SM Get a night** for just 3,000* points plus some cash2.

Important Note:

Same-day reservations cannot be cancelled and must be booked through the Wyndham Rewards® contact centre during normal business hours. See Member Contact Information section on Page 6.

Exchange rate is subject to change from time to time and will be communicated to members. ** Subject to availability at hotels and resorts. *

1 Good for one standard room at a participating hotel, up to room’s maximum occupancy, subject to availability. Most properties: applies to room rate only, including taxes. Certain all-inclusive properties: also applies to meals and other amenities for up to two guests.

Not all Wyndham Rewards® hotels participate in the go fastSM Award Program. Amount of cash required for a go fastSM Award will vary by hotel. Good for one standard room, up to room’s maximum occupancy, subject to availability. Most properties: applies to room rate only, excluding taxes. Certain all-inclusive properties: also applies to meals and other amenities for up to two guests. 2

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Gift Certificates/Gift Cards/Stored Value Cards As a Privileges by Wyndham member, you can redeem Wyndham Rewards® points for gift certificates, gift cards and stored value cards. Redeeming is easy. Simply login to wyndhamrewards.com with your username and password and click on the Redeem tab. Visit wyndhamrewards.com for a full list of available gift certificates, gift cards and stored value cards.

Merchandise Privileges by Wyndham members can redeem Wyndham Rewards® points for merchandise including electronics, luggage, sports gear, health and beauty products and much more! To redeem, login to wyndhamrewards.com with your username and password and click the Redeem tab. Please visit wyndhamrewards.com to see a full list of merchandise.

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WorldMark South Pacific Club Annual Levies As a Privileges by Wyndham member, you can use your Wyndham Rewards® points towards payment of your WorldMark South Pacific Club Annual Levies. Please note the points cannot be used for Privileges by Wyndham fees. Redeeming is easy! Simply login to wyndhamrewards.com with your username and password and click on the Redeem tab.

10,000 points = AU$60* *Exchange rate is subject to change from time to time and will be communicated to members. The New Zealand Annual Levy is the same as the Australian Annual Levy but is converted into NZD through a set exchange rate based on the currency at the beginning of the year.

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Exchange Program If you are a Privileges Elite, Privileges Diamond or Privileges Platinum member you can exchange* your Privileges Qualified Credits for Wyndham Rewards® points once every Anniversary Year. This allows you to holiday at more than 7,500 hotels across the globe. Please note there is an Exchange Fee of up to AU$199 payable at the time of the exchange request regardless of the total amount of Privileges Qualified Credits converted. Submit your exchange request by completing the online exchange form on privilegesbywyndham.com or call your Privileges Elite Reservations team on: (AU) 1300 850 160 (NZ) 0800 850 160 (FJ) 008 003 263 International: +61 7 5512 8021 Email: [email protected]

Privileges Elite members

Exchange* up to 20,000 Privileges Qualified Credits once every Anniversary Year

1,000 Privileges Qualified Credits (with minimum 45

Privileges Elite Diamond members

Exchange* up to 35,000 Privileges Qualified Credits once every Anniversary Year

1,000 Privileges Qualified Credits (with minimum 45

Privileges Elite Platinum members

Exchange* up to 63,000 Privileges Qualified Credits once every Anniversary Year

1,000 Privileges Qualified Credits (with minimum 45

days validity) = 5,000 Wyndham Rewards® points

days validity) = 6,000 Wyndham Rewards® points

days validity) = 7,500 Wyndham Rewards® points

*Conditions apply. Exchange rate is subject to change from time to time, which will be communicated to members. An exchange fee of up to AU$199 is payable at the time of the exchange. For full details and Wyndham Exchange Program Terms and Conditions, please see page 18 of this guide.

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FAQs and Terms & Conditions

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Frequently Asked Questions 1. What is Wyndham Rewards®? Wyndham Rewards® is the world’s largest hotel rewards program based on the number of participating hotels and is offered exclusively by Wyndham Hotel Group. The program enables Wyndham Rewards® members to earn Wyndham Rewards® points, which can be redeemed towards hotel stays, car rentals, gift cards, Annual Levies and more! 2. Do Wyndham Rewards® points expire? Yes. Wyndham Rewards® points expire four years after the date they are posted to the Wyndham Rewards® account unless they are forfeited due to inactivity as defined by the program Terms and Conditions available at wyndhamrewards.com 3. What is the cancellation policy for go freesm award reservations? The policies for all Wyndham Rewards® redemption options, including the cancellation policy for free hotel night reservations, are outlined in the Wyndham Rewards® program Terms and Conditions. Visit wyndhamrewards.com for the most recent list of redemption options and program rules. 4. Does the Wyndham Rewards® program offer anything special for members of the WorldMark South Pacific Club community? Yes! Privileges by Wyndham members of the WorldMark South Pacific Club can redeem Wyndham Rewards® points to make a payment towards their Annual Levies. Additionally, Privileges by Wyndham members can earn Wyndham Rewards® points as rewards for referring friends, attending Owner updates and through sales incentives.

Exchange Program FAQs 1. How does the exchange of WorldMark South Pacific Club Vacation Credits for Wyndham Rewards® points work? Privileges Elite, Diamond and Platinum members have the ability to exchange Privileges Qualified Credits for Wyndham Rewards® points through the Wyndham Rewards® program, allowing Privileges by Wyndham members to holiday at over 7,500 additional hotels across the globe. You can exchange your Privileges Qualified Credits to Wyndham Rewards® points by contacting Owner Services on: AU: 1300 850 160 NZ: 0800 850 160 FJ: 008 003 263 International: +61 7 5512 8021 Email: [email protected] 2. What types of WorldMark South Pacific Club Vacation Credits are eligible to be converted to Wyndham Rewards® points? Vacation Credits purchased by Privileges members directly from the Developer, or other Vacation Credits which have, at the sole discretion of the Developer, been extended the Privileges benefits. This excludes Bonus, Award and One-Time Credits, as well as borrowed and saved Vacation Credits. 3. Can a WorldMark South Pacific Club Owner convert their points every year? Privileges Elite, Diamond and Platinum members may exchange their Privileges Qualified Credits towards this benefit once every Anniversary Year up to the Annual Credit Exchange Cap as seen below. Exchange rate is subject to change from time to time, which will be communicated to members. Elite 20,000 Privileges Qualified Credits every Anniversary Year Diamond 35,000 Privileges Qualified Credits every Anniversary Year Platinum 63,000 Privileges Qualified Credits every Anniversary Year 4. Am I able to use Privileges Qualified Credits that are due to expire this year? Yes, however Privileges Qualified Credits used towards this feature require a minimum of 45 days’ validity to be accepted.

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5. How long will it take from exchanging my Privileges Qualified Credits until Wyndham Rewards® points appear in my Wyndham Rewards® account? Wyndham Rewards® points will appear in your Wyndham Rewards® account within 14 business days after the exchange transaction is finalised. 6. What is the conversion rate? Privileges Elite members receive 5,000 Wyndham Rewards® points for every 1,000 Privileges Qualified Credits converted. This is subject to change. Privileges Diamond members receive 6,000 Wyndham Rewards points for every 1,000 Privileges Qualified Credits converted. Privileges Platinum members receive 7,500 Wyndham Rewards® points for every 1,000 Privileges Qualified Credits converted. 7. Is there a cost to convert Privileges Qualified Credits to Wyndham Rewards® points? Yes. There is an AU$199 exchange fee payable at the time of the exchange request for Privileges Elite members regardless of the total amount of Privileges Qualified Credits converted. There is an AU$149 exchange fee payable at the time of the exchange request for Privileges Diamond members regardless of the total amount of Privileges Qualified Credits converted. There is an AU$99 exchange fee payable at the time of the exchange request for Privileges Platinum members regardless of the total amount of Privileges Qualified Credits converted. 8. What if I change my mind after exchanging Privileges Qualified Credits for Wyndham Rewards® points? The choice to convert your Privileges Qualified Credits to Wyndham Rewards® points is a final transaction and the converted Privileges Qualified Credits cannot be returned to your WorldMark South Pacific Club account.

9. Can a WorldMark South Pacific Club Owner submit an exchange request online? Yes. This can be done by completing the online exchange form on privilegesbywyndham.com 10. Where can I find my Wyndham Rewards® member number? Wyndham Rewards® member numbers will be printed on your Owner card. They are also included on the ‘My Account Dashboard’ on privilegesbywyndham.com 11. How do I modify my name on my Wyndham Rewards® account? In order to modify the name on your account, please provide the information below to: Wyndham Rewards® Member Services by fax at 1-800-306-0671 OR by mail to P.O. Box 4888, Aberdeen, SD 57402-4888, USA - Wyndham Rewards® membership number - Current name on account - New name required for account - Copy of certified legal documentation of the name change (i.e. marriage certificate, driver’s licence, divorce decree, etc.) Please visit wyndhamrewards.com/services/faq/ for more Wyndham Rewards® frequently asked questions. Privileges by Wyndham membership is linked to Wyndham Rewards® membership and your Wyndham Rewards® account will be automatically created with the primary Owner’s name.

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Terms and Conditions General Information, Earning and Redeeming For general information, earning and redeeming Terms and Conditions please visit the Wyndham Rewards® website, wyndhamrewards.com

Earning Through Your Ownership Referring Friends 1. Full Terms and Conditions can be found online at wyndhamrewards.com 2. Your referrer benefits will be awarded up to 20 business days after your guest’s completion of our presentation and confirmation of their Ownership status. 3. Wyndham Rewards® points expire four years after the date they are posted to your Wyndham Rewards® account unless they are forfeited due to inactivity as defined by the program Terms and Conditions on wyndhamrewards.com 4. Wyndham Rewards® points are not transferable or redeemable for cash and are intended for the sole use of the person(s) in whose name they are issued. Sales Incentives 1. Wyndham Rewards® points issued to a contract under a sales incentive campaign will be issued on transmittal of that contract. Please allow up to 20 business days for processing of points. 2. Wyndham Rewards® points expire four years after the date they are posted to the Wyndham Rewards® account unless they are forfeited due to inactivity as defined by the program Terms and Conditions on wyndhamrewards.com 3. Wyndham Rewards® cannot be exchanged and or adjusted once that contract has been transmitted. Owner Updates 1. Please allow 20 business days for processing of points. 2. Wyndham Rewards® points expire four years after the date they are posted to the Wyndham Rewards® account unless they are forfeited due to inactivity as defined by the program Terms and Conditions on wyndhamrewards.com 3. Wyndham Rewards® points are not transferable or redeemable for cash and are intended for the sole use of the person(s) in whose name they are issued. 18

WorldMark South Pacific Club Annual Levies 1. The specified amount will be credited to your WorldMark South Pacific Club account and will automatically be applied to your next levy payment. Please allow seven business days processing time. 2. Payment of Annual Levies using Wyndham Rewards® points is non-refundable. 3. The New Zealand Annual Levy is the same as the Australian Annual Levy but is converted into NZD through a set exchange rate based on the currency at the beginning of the year.

Wyndham Rewards® Exchange 1. The exchange of Privileges Qualified Credits for Wyndham Reward® points can be facilitated by submitting a request through the online exchange form or calling: AU: 1300 850 160 NZ: 0800 850 160 FJ: 008 003 263 International: +61 7 5512 8021 Email: [email protected] 2. Privileges by Wyndham members must be up-to-date on WorldMark South Pacific Club Annual Levies and Privileges by Wyndham fees. 3. For every 1,000 Privileges Qualified Credits converted for Privileges Platinum members, 7,500 Wyndham Rewards® points are provided. For every 1,000 Privileges Qualified Credits converted for Privileges Diamond members, 6,000 Wyndham Rewards points are provided. 5,000 Wyndham Rewards® points are provided for every 1,000 Privileges Qualified Credits converted for Privileges Elite members. This is subject to change from time to time and will be communicated to members. 4. Privileges Qualified Credits used towards this feature require a minimum of 45 days validity to be accepted. 5. Privileges Elite, Diamond and Platinum members may exchange their Privileges Qualified Credits towards this benefit once every Anniversary Year up to the Annual Credit Exchange Cap as seen below. Elite 20,000 Privileges Qualified Credits every Anniversary Year Diamond 35,000 Privileges Qualified Credits every Anniversary Year Platinum 63,000 Privileges Qualified Credits every Anniversary Year

6. There is an AU$199 exchange fee payable at the time of the exchange request for Privileges Elite members regardless of the total amount of Privileges Qualified Credits converted. There is an AU$149 exchange fee payable at the time of the exchange request for Privileges Diamond members regardless of the total amount of Privileges Qualified Credits converted. There is an AU$99 exchange fee payable at the time of the exchange request for Privileges Platinum members regardless of the total amount of Privileges Qualified Credits converted.

7. The choice to convert Privileges Qualified Credits to Wyndham Rewards® points is a final transaction and the converted Privileges Qualified Credits will not be returned to the WorldMark South Pacific Club account. 8. Wyndham Rewards® points will appear in the Wyndham Rewards® account within 14 business days after the exchange transaction is completed. 9. Privileges by Wyndham members can login to their Wyndham Rewards® account at wyndhamrewards. com to view their available points balance. 10. Wyndham Rewards® points expire four years after the date they are posted to the Wyndham Rewards® account unless they are forfeited due to inactivity as defined by the program Terms and Conditions on wyndhamrewards.com

To find out the validity of your points, please login to wyndhamrewards.com or contact Wyndham Rewards® on AUS 0011-800-367-87477, NZ 0011-800-367-87477.

11. Privileges Qualified Credits that have been purchased directly from Wyndham Vacation Resorts Asia Pacific are eligible to be converted to Wyndham Rewards® points. We will NOT convert Bonus Points or borrowed Privileges Qualified Credits. 12. If a Privileges member is trialling a higher tier, a Wyndham Rewards® exchange may be facilitated (provided rules above are adhered to) per the tier they are trialling. 13. Please refer to wyndhamrewards.com for the most recent list of redemption options and Wyndham Rewards® program Terms and Conditions.

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wyndhamrewards.com privilegesbywyndham.com

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