Proposal for Professional Services THP Creative Group

Proposal for Professional Services

April 20, 2015

Emory Healthcare Confidential Information The information in this Proposal is confidential and proprietary to Emory Healthcare

We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

1 Introduction & Overview Emory Healthcare is seeking to change the outsourcing of it’s digital and offset printing, fulfillment and distribution. The purpose of this proposal is to qualify a strategic print management partner. Emory Healthcare seeks: • High quality digital and offset print materials • A secure and controlled inventory facility • A data security solution which implements EDI Communication • A HIPPA Complaint system infrastructure • Secure warehousing and distribution • Industry leading shipping capabilities • Industry leading turnaround times

2 Methodology & Experience THP Creative Group has a strong foundation in commercial printing, which is still an essential part of who we are today. Initially, we began as a news-printing agency for the local community. Since 1945 we have been perfecting our craft in the art of communications and marketing. Our staff has continued to evolve their craft as true artisans in the digital age. With an eye for meticulous detail and superior color-matching, our company has produced award-winning work for our clients for almost four decades as a commercial printer in the Atlanta area. With a solid foundation in the commercial printing industry, it’s no wonder we were among the first to be asked to help usher in the digital printing age. We pioneered with creative giants like Aldus in the early days of computer-to-print technology (which later evolved into the industry-standard software: Adobe InDesign). In 1985, THP was the first printer in the Southeast to make digital plates from a Macintosh. Anyone remember the Mac 512? We bought ours while on vacation at an Apple Store in Panama City, Florida in 1984. By June 1, 1988, we moved our company to its current 25,000 square-foot facility in Conyers, GA, and we were eventually ranked among the top 50 fastest growing companies in North America for five years in a row. We are proud to continue that legacy of innovation.

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

The key point of contact at THP Creative Group for Emory Healthcare is:

The key member of THP Creative Group’s Technology team is:

Angela Conner

Brandon Brown

VP of Client Services 27 Years of Client Management experience in the printing industry

VP of Global Technology and Creative Services

Angela Conner is Vice President of Client Services at THP Creative Group. She has 27+ years of experience digital production, customer service and project management in the printing industry. She has been the Customer Service Supervisor and managed various healthcare related customers, including hospitals and managed care companies, as well as other national healthcare related manufacturing companies.

Brandon Brown is the VP of Global Technology and Creative Services at THP

Angela’s strengths include keen attention to detail, excellent communication skills, as well as her ability to maintain positive business relationships. She can handle a multitude of projects simultaneously and is an innovative problem solver. Angela gets the job done! She is heavily involved in the on-going process of maintaining a streamlined workflow throughout the entire print, fulfillment and distribution platform. Angela utilizes her customer service expertise, knowledge of managing high-volume, quick turn printing and inventory control to manage Client Services for THP Creative Group.

7 years with the company.

Creative Group in Conyers, GA. He received his diploma in Graphic Arts from Dekalb Technical College and began working as a production artist in his field before graduating in 2006 with Dean’s List Honors. Over his 10 year career he has worked in many key positions that has given him the versatility and knowledge to tackle varied business needs. In 2007 he began working with DixGra Inc. to lead key departments and developed new areas of revenue over his

Due to the highly sensitive data information used in the support of heath care and market research clients, Brandon focused largely on information & data security. Brandon has built and maintained ISO-27001 based systems that provide data security for the U.S. Department of Veterans Affairs, Harvard Medical School as well as other high security entities. Brandon completed audits conducted by these organizations as well as NCQA (National Committee for Quality Assurance) and CMS (Centers for Medicare & Medicaid Services). Brandon was certified in HOS (Health Outcome Survey), CAPS and MCAPS (Consumer Assessment of Healthcare Providers and Systems), and maintained annual VA Information Security and Privacy training certifications. Brandon went on to develop on-line and paper data capture systems for collecting data for national and international research projects and implemented vision systems that allowed oversight into the production phases of sensitive material. Brandon conducted high end design during his career with notable clients such as the United States Air Force and judged in the ACSI annual design competition. Seeking new challenges Brandon joined THP Creative Group where he continues to strategize with key members to develop a technology direction that will drive new business and opportunities for THP and the clients they serve. Over the past year Brandon has helped streamline, stabilize and automate the robust software systems THP has put into place. While maintaining network infrastructure, Brandon also custom develops on-line marketing portals with custom scripting to fit the individual needs of his clients. This along with other automation projects Brandon continues to be a key component in company growth and THP’s client user experience.

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

The key member of THP Creative Group’s Creative team is:

Christopher Johnson

Art Director 17 Years of Graphic Design, Art Direction, and Project Management experience. Chris Johnson is an award winning art director with over 17 years of design and project management experience in the entertainment, design and printing industries. Chris is a high energy creative professional with a broad range of skills. Throughout his career Chris has worked closely with the entertainment industry creating multimedia rich interactive content. He is an experienced creative problem solver with a demonstrated ability to execute deliverables, meet deadlines and exceed expectations. In 2001, Chris was awarded an Addy Award from the Ad Federation of Columbus for creating and developing a highly interactive website for The Auburn University Theatre. In 2006 he worked closely with top executives at Interscope Records to develop Flash interactive content for the company’s music artists. In 2008, Chris expanded his creative capabilities to film and photography and has gone on to produce commercials, motion graphic title animations as well as a short film. As the Art Director at THP Creative Group, Chris’ broad range of creative experience allows us to deliver a comprehensive list of creative services to our clients. His professional skills include marketing, concept creation, visual communication and design, typography, corporate branding, lighting and sound, green screen compositing, creative writing, photography, video editing, and web/mobile UI design. He is experienced in Adobe’s suite of creative products. Expert in InDesign, Photoshop, Illustrator, Lightroom, Premiere, CSS and HTML, and Dreamweaver.

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Proprietary and Confidential to Emory Healthcare

We’re all in this together. A THP Creative Proposal for Professional Services

The key member of THP Creative Group’s Management team is:

Jefferson Riley

President & CEO 37 Years of experience in the Printing and Graphic Design Industry.

Jefferson Riley, President and CEO has 37 Years of experience in the Printing and Graphic Design Industry. A serial entrepreneurial with unparalleled work ethics, Jefferson has lead THP for over three decades. He has been a forerunner in the industry for multiple technology innovations. This has lead THP to be one of the Top 50 Fastest Growing Printing Companies in North America a total of five times and has won numerous awards in Print Excellence. In addition to serving the commercial and digital print needs of Metro Atlanta on a daily basis, Jefferson served on the industry association board (PIAG) for over 19 years. In 2003 and 2005, he was elected Chairman of the Board. He concurrently served on the Printing Industries of America Board for 6 years. Jefferson was honored at the 2006 Print GALA with the presentation of the prestigious Phoenix Award as the inaugural recipient – an honor which had previously remained unbestowed since its inception over 114 years prior. The Phoenix Award rewarded his extraordinary leadership in his efforts to refocus and re-energize the purpose of PIAG. Three years later, Jefferson was honored with the Benjamin Franklin Award, the highest annual honor for his outstanding contribution to the graphic arts industry in Georgia. Jefferson has always believed in giving back; he fosters this culture today. Over the course of his career he has volunteered his time by serving on the Hospital Authority of Rockdale County, Rockdale Medical Center Board, Lt. Governor’s Round-table on Manufacturing, the Georgia Piedmont College Foundation, the Georgia Chamber of Commerce and many more. Most recently, he has been asked to serve on the newly launched Red Cross Business Council for the Atlanta Chapter. Jefferson has a passion for politics and served as Chair of PIAG’s Government Affairs Council for 8 years. He also served on the Government Affairs Councils for the PIA and the Georgia Chamber of Commerce. Jefferson is also the current Mayor of Mansfield, Georgia.

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

4 Scope of Required Services & Solutions 4.1 Quality Printing • Latest Printing and Finishing Technology • KODAK NEXPRESS Digital Printing Platform • 8 Color and 4 Color Heidelberg Offset Presses • iJet Color Digital Envelope Press 4.2 Rx Program with Security Paper Offering • Secure Inventory Area • Consecutive Number and Lot Identification Capabilities • Comprehensive Reporting with Number Sequence and Cost Center Shipment Location • Security Paper Includes 14 Levels of Security • Rx Void Pantograph • Coin Reactive Ink • Artificial Watermark • True Watermark • Uniform Background • Paper Toner Fuser • Invisible Fibers • Thermochromic Ink • Heat Sensing Imprint • Chemically Reactive • Features List • Micro Print • Erasure Protection • Rx Logos

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4.4 Shipping & Delivery • • • • •

UPS Pick Up Twice Daily USPS 2 Daily Drops FedEx On Call In-house Delivery Service Local Courier Service

4.5 Warehouse and Distribution • • • • • • •

25,000 sq. ft. Facility 8,000 sq. ft. Warehouse Inventory Management System (MIS) Full Time Pick, Pack and Shipping Clerk Free Inventory Transfers to THP Facilities Inventory Storage Pick and Pack Services

4.6 Capability and Efficiency of Equipment • • • •

Industry Leading Turnaround Time Inventory Turnaround Print On-demand (POD) Just In Time Services (JIT)

4.7 Strategic Implemention • Current Inventory Transfer • Import JIT Items with Spec Information to THP System • Build Composition Repository of Current Forms • Data Entry to THP Inventory Management System • Import EDI Specification Sheet to EDI System • Customize Business Card eCommerce Ordering Site

4.3 Digital Data Security • • • • • • • • • •

We’re all in this together. A THP Creative Proposal for Professional Services

HIPPA Compliant 24/7 Video Surveillance Access Logging EDI Communication Security Reporting System Infrastructure Order Entry Point Dedicated Fax System Disaster Recovery Program XmPie Expansion

Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

5 Experience & Qualifications 5.1

Noteworthy Clients & Partners

Newton Medical

Printing and Collateral Fulfillment

Bard

Design, Printing, eCommerce Web Solutions and Collateral Fulfillment

Rockdale Medical

Printing, Design and Promotional Products

Hyundai Americas

Printing, Design, eCommerce Web Solutions and Collateral Fulfillment, Corporate Apparel and Promotional Products

Chick-fil A

Printing, Design, eCommerce Web Solutions and Collateral Fulfillment

AGL Resources

Corporate Apparel, eCommerce Web Solutions and Collateral Fulfillment

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

5.2

We’re all in this together. A THP Creative Proposal for Professional Services

Equipment List

Digital Printing • KODAK NEXPRESS Digital Press • Canon C7000 Digital Color Press • Canon 1125 Digital Black Ink Press • Xerox 4127 Black Ink Digital Press

Offset • Heidelberg Speedmaster 74, 8 color perfector • Heidelberg Speedmaster 74, 4 color perfector • Heidelberg 46, 2 color

Finishing • Polar Cutter (3) • Stahl Continuous Folder 4/4 • Baum Continuous Folder 4/4/4 • Muller Martini Saddle Stitcher • Duplo Flat sheet collator • Business card Slitter (2) • UV Coater

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

5.3

References

Dept of Natural Resources – Wildlife Division Rick Lavender 2070 US Hwy 278 SE Social Circle, Georgia 30025 770-918-6787 [email protected] AGL Resources Tuan Lam 10 Peachtree Pl NE Atlanta, GA 404.584.3837 [email protected] Bard Medical Debbie Berry 8195 Industrial Blvd. Covington, GA 30014 770.784.6764 [email protected] Conyers/Rockdale Chamber of Commerce Fred Boscarino 936 Green St SW, #100 Conyers, Georgia 30012 770-483-7049 [email protected] SPS Communications Susan Paul Smith 1147 Rose Bay Court Conyers, Georgia 30013 770-922-8353 [email protected]

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

6 THP Creative Group - Services

Digital Printing

Commercial Printing

Design Studio

Promo & Apparel

Direct Mail Marketing

1:1 Multi-Channel Marketing

Online Services

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

DigitalPrinting Our digital print capabilities are equally as impressive for those moments when you need personalization, shorter runs and quick turnaround times without sacrificing quality. • Full-color and Black Digital Prints with Assorted Finishing Options • Custom Printing Services for Various Forms, Labels, Stationary and Invitations • Blueprint reproduction services • Variable Print Production

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

CommercialPrinting The craftsmanship that goes into each printed piece takes a trained eye for superior color-matching and flawless alignment. It takes a skilled and steady hand as man and machine become one. As ink meets paper a type of magic is born out of pursuit of aesthetic excellence and it looks amazing when its all done! • 8- color Heidelberg Perfecting Press with Aqueous Coater • 4- Color Heidelberg Perfecting Press • 2- Color Heidelberg Press • 2- Color Ryobi Presses • Automated Superior Color-matching Software

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

DesignStudio Good Design helps you gain a competitive edge. We can help create a fresh experience for your target audience from concept to production. From print to web, our creative team led by an award-winning designer, believes in growth by design. We aim to deliver projects that ignite the imagination and spark new business. We offer a variety of services including: • Logo Design • Corporate Identity and Branding • Print Marketing Collateral • Print Advertising Campaigns • Trade-show Work • Website Design • eCommerce and Company Store Solutions

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

Promo&Apparel A shirt embroidered with your logo; a cell phone chair imprinted with your company’s name, address, and website; a pen stamped with your business slogan or a wine glass etched with your symbol are just a few examples of the products and services you can obtain through THP. Browse through 800,000 items or make a suggestion. THP can help you put your brand on almost anything. • Huge Selection of Apparel • High-end Corporate and Executive Gifts • Embroidered Apparel • Silk Screening • Expedited Turnaround Times • 800,000 Plus Available Promotional Products • Warehousing and Fulfillment

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

Direct Mail Marketing Direct mail marketing is a powerful, customizable, and personal marketing tool. It virtually guarantees at least five seconds of focus from the recipient. On average, it also returns twelve dollars for every dollar spent. However, not everyone sees such stellar results. That’s because not every marketing firm understands how to create successful direct mail marketing campaigns. THP Creative Group will show you how to create a mailing list that’s tailored to your audience, craft a compelling message, and decide on the optimal format. Whether it’s a postcard, folded mail piece, or envelope mailer, THP Creative Group has the tools and experience to make your next direct mail marketing campaign highly successful. • High Speed Laser Imaging • Postal Discount Consultation • Drop Shipping Throughout the U.S. • Daily Post Office Deliveries • Database Presort Services • Mailing List Processing and Database Hygiene • Custom Folds and Die Cutting • Folding, Tabbing and Inserting

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

1:1 Multi-Channel Marketing Cross-media marketing uses targeted communications delivered across multiple media channels. The ultimate in 1:1 cross-media marketing is when your business has two-way personalized dialogues with each and every customer through the medium of their choice. As you learn more about your customers and reflect that information throughout your communications, across a variety of media, you can transform that relationship into a more loyal and strategic one. THP Creative Group offers powerful cross-media marketing solutions spanning print, web, email and mobile communications and serves a wide variety of customer requirements. • Variable Data Printing (VDP) • Data Capture and Management • Cross Media Communications • Campaign Management • Marketing Analytics • E-Mail Services

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

OnlineServices You have found your answer with our professional web design and on-line services. Here your plans meet with our passion for design and your dreams match our dedication to providing unique, customized on-line services that turns your vision into success. We can also provide ongoing website maintenance service and manage your web hosting and domain name registration. • Web Development • Mobile and Tablet Site-creation • Website Customization • eCommerce Development • Web-traffic Analytics • Keyword Research • Search Engine Optimization (SEO) • Social Media Optimization (SMO) • Pay Per Click (PPC) • Web Hosting • Social Media Management • Keyword Research • Web-traffic Analytics

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

7 Design & Print Samples 2O11 2O12

ANNUAL REPORT

GEORGIA NETWORK

Every Day Leads to

Graduation

FIND OUT JUST HOW SMART YOUR NEXT DIRECT MAIL CAMPAIGN WILL BE. Visit your personal URL!

http://www.smart.mailprintdirect.com/AllegraLawrence

DIRECT MAIL MARKETING

BRAINS

with

Allegra J. Lawrence,,

MAILPRINT DIRECT can make Direct Mail Marketing for GEORGIA ASSOCIATION OF BLACK WOMEN ATTORNEYS smarter & more effective. Our customers enjoy personalized integrated marketing solutions that get results.

+ SMARTER ANALYTICS + GREATER RESULTS BIGGER IMPACT

a division of thp creative group

CALL NOW! 770.761.5606

www.MailPrintDirect.coM

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

8 Agency Contact Information Angela Conner

VP of Client Services e) [email protected] THP Graphics Group, Inc. Corporate Office / Main Plant 1118 Culpepper Drive Conyers, Georgia 30094 Phone: 770.483.5973 Toll Free: 1.877.847.8473 Fax: 770.483.5977

For Online Presentation Materials | Visit:

www.thp-present.com

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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We’re all in this together. A THP Creative Proposal for Professional Services

We’re all in this together. A THP Creative Proposal for Professional Services

Emory Healthcare Confidential Information The information in this Proposal is confidential and proprietary to Emory Healthcare

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Proprietary and Confidential to Emory Healthcare

Proprietary and Confidential to Emory Healthcare

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