PROFESSIONAL DEVELOPMENT COURSES Institute for Professional Excellence

PROFESSIONAL DEVELOPMENT COURSES 2017 Institute for Professional Excellence INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEX) IPEx at Davenport Univers...
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PROFESSIONAL DEVELOPMENT COURSES 2017

Institute for Professional Excellence

INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEX)

IPEx at Davenport University offers results-oriented, targeted programs designed for busy working professionals. Each professional development course enables participants to develop critical workplace knowledge, skills, and tools that can be applied immediately. Start building your competitive advantage today!

Courses Certificate Programs Certificate of Supervisory Management Ensuring the efficiency of your team should be a top priority. Broaden your mastery of the tools and practices necessary to succeed in the supervision of others. Certificate of Project Management Learn concepts, tools, and techniques for working effectively throughout all stages of project management.

Certificate of Integrated Operations Management Learn about systems, processes, and best practices to keep production and supply chains running smoothly in order to achieve operational excellence. Situational Leadership® II (The SLII Experience™) Become a highly skilled, flexible leader who can develop and retain talent by using the most comprehensive, tangible, and useful model of leadership available.

International Business Experience Strengthen your leadership, problemsolving, and communication skills while gaining a strong understanding of cultural and business norms. SHRM Essentials of HR Management Become a better manager, improve workplace morale and employee performance, and protect your organization from needless litigation.

Business Skill Courses Customer Service Develop the critical elements of customer service that bring customers back to experience service that outdoes the competition. Effective Writing for Business Build skills to write with impact in formal, informal, report, and proposal styles. Managing a Multi-Generational Workforce Explore problems, solutions, and strategies to help overcome issues of the generation gap. Managing People through Change Learn how to manage and cope with change and how to lead others to adapt and thrive in a new environment. Developing Emotional Intelligence Understand, use, and appreciate the role of emotional intelligence in the workplace. Creative Thinking: Innovative Solutions Gain tools to boost your creative potential and to foster creativity and innovation in your workplace.

Certification Exam Prep Programs Certified Management Accountant (CMA) Prepare for the Certified Management Accountant (CMA) exam developed and conducted by the Institute of Management Accountants (IMA). Project Management Professional (PMP)® Prepare for the PMP® certification exam through the Project Management Institute (PMI). Agile Certified Practitioner (PMI-ACP)® Train in Agile tools and techniques to successfully manage any project that you take on. Certified Professional Coder (CPC) Exam Preparation Course Prepare to take the CPC exam, a national medical coding certification exam. SHRM Certification Establish yourself as a globallyrecognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP).

Cisco Certified Network Associate (CCNA) This program is essential for all network engineers to provide value and expertise to their employers. Implementing Network Security – CompTIA Security + Exam Prep Whether you’re just starting your IT career or you’re already climbing the ranks, a CompTIA certification can take your career to the next level.

For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581 [email protected]

Bethany DeVine Professional Development Representative 616-233-2589 [email protected]

davenport.edu/ipex

Professional Development Calendar — Grand Rapids Certificate Programs

JAN

FEB

Certificate of Supervisory Management

MAR

APR

2/8-4/19

2/72/8

OCT

NOV

DEC

9/20-11/29 10/16, 10/17, 11/7

5/165/17

9/189/19 6/176/25

SHRM Essentials of HR Management

4/11-5/9

JAN

FEB

Customer Service

MAR

APR

10/10-11/17

MAY

3/30

Developing Emotional Intelligence

2/9

Effective Writing for Business

JUN

JUL

AUG

SEP

OCT

NOV

6/14

11/2

6/1

11/9

5/4 2/16

6/8

Managing a Multi-Generational Workforce

2/23

6/20

Creative Thinking

9/14 10/12

3/9

JAN

FEB

Project Management Professional (PMP)* 7-week

1/11-2/22

Project Management Professional (PMP) Boot Camp 5-day

1/30-2/3

MAR

11/14

APR

MAY

JUN

JUL

AUG

7/3-8/19 5/85/12

SHRM Certification (SHRM-CP or SCP)*

Implementing Network Security CompTIA Security +

1/12-4/27

NOV

9/11-10/2

9/5-12/23 3/2-5/25

1/9-4/24

OCT

9/11-12/4

1/9-4/29

Cisco Certified Network Associate (CCNA)

SEP

8/218/25

2/6-5/1

Certified Professional Coder (CPC)

DEC

12/7

Managing People through Change

* Online courses available.

SEP

9/22-12/15

International Business Experience

Certified Management Accountant (CMA)

AUG

3/31-6/23

Blanchard Situational Leadership II

Certification Exam Prep

JUL

5/30, 5/31, 6/22

Certificate of Integrated Operations Management

Business Skills Courses (1-Day)

JUN

4/12-6/21

2/21, 2/22, 3/23

Certificate of Project Management

MAY

9/7-12/7 5/9-6/20 5/11-7/27

7/6-8/19

DEC

Professional Development Calendar — Lansing Certificate Programs

JAN

FEB

Certificate of Supervisory Management

MAR 2/14-4/25

Certificate of Project Management

MAY

FEB

JUL

AUG

SEP

Customer Service

APR

MAY

NOV

11/6, 11/7, 12/5

JUN

10/1710/18

JUL

AUG

SEP

OCT

NOV

4/13

Developing Emotional Intelligence

8/24

3/14

Managing a Multi-Generational Workforce

DEC 12/5

5/23

Managing People through Change

DEC

9/12-11/21

6/66/7

MAR

OCT

5/16, 5/17, 6/8

2/142/15

JAN

JUN

4/4-6/13

3/7, 3/8, 4/6

Blanchard Situational Leadership II

Business Skills Courses (1-Day)

APR

12/7

2/14

9/19

Effective Writing for Business

5/18

11/1

Professional Development Calendar — Livonia Certificate Programs

JAN

FEB

Certificate of Supervisory Management

MAR 2/16-4/27

2/212/22

Blanchard Situational Leadership II

JAN

FEB

Managing People Through Change Managing a Multi-Generational Workforce

JUN

JUL

AUG

SEP

5/235/24

MAR

APR

MAY

OCT

NOV

11/13, 11/14, 12/12

6/15 10/210/3

JUN

JUL

AUG

SEP

OCT

NOV

5/10 2/15

10/11 5/25

DEC 12/6

9/21 3/23

DEC

9/21-11/30

5/305/31

Customer Service Developing Emotional Intelligence

MAY 4/6-6/15

3/28, 3/29, 4/27

Certificate of Project Management

Business Skills Courses (1-Day)

APR

11/8

IPEx specializes in proven programs and courses in all areas of professional development.

Peter C. Cook Center | 45 Ottawa Ave. NW | Grand Rapids, MI 49503 | davenport.edu/ipex | 616-233-2581 | [email protected]

For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581 [email protected] Bethany DeVine Professional Development Representative 616-233-2589 [email protected]

davenport.edu/ipex #5530