PROFESSIONAL DEVELOPMENT COURSES 2017
Institute for Professional Excellence
INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEX)
IPEx at Davenport University offers results-oriented, targeted programs designed for busy working professionals. Each professional development course enables participants to develop critical workplace knowledge, skills, and tools that can be applied immediately. Start building your competitive advantage today!
Courses Certificate Programs Certificate of Supervisory Management Ensuring the efficiency of your team should be a top priority. Broaden your mastery of the tools and practices necessary to succeed in the supervision of others. Certificate of Project Management Learn concepts, tools, and techniques for working effectively throughout all stages of project management.
Certificate of Integrated Operations Management Learn about systems, processes, and best practices to keep production and supply chains running smoothly in order to achieve operational excellence. Situational Leadership® II (The SLII Experience™) Become a highly skilled, flexible leader who can develop and retain talent by using the most comprehensive, tangible, and useful model of leadership available.
International Business Experience Strengthen your leadership, problemsolving, and communication skills while gaining a strong understanding of cultural and business norms. SHRM Essentials of HR Management Become a better manager, improve workplace morale and employee performance, and protect your organization from needless litigation.
Business Skill Courses Customer Service Develop the critical elements of customer service that bring customers back to experience service that outdoes the competition. Effective Writing for Business Build skills to write with impact in formal, informal, report, and proposal styles. Managing a Multi-Generational Workforce Explore problems, solutions, and strategies to help overcome issues of the generation gap. Managing People through Change Learn how to manage and cope with change and how to lead others to adapt and thrive in a new environment. Developing Emotional Intelligence Understand, use, and appreciate the role of emotional intelligence in the workplace. Creative Thinking: Innovative Solutions Gain tools to boost your creative potential and to foster creativity and innovation in your workplace.
Certification Exam Prep Programs Certified Management Accountant (CMA) Prepare for the Certified Management Accountant (CMA) exam developed and conducted by the Institute of Management Accountants (IMA). Project Management Professional (PMP)® Prepare for the PMP® certification exam through the Project Management Institute (PMI). Agile Certified Practitioner (PMI-ACP)® Train in Agile tools and techniques to successfully manage any project that you take on. Certified Professional Coder (CPC) Exam Preparation Course Prepare to take the CPC exam, a national medical coding certification exam. SHRM Certification Establish yourself as a globallyrecognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP).
Cisco Certified Network Associate (CCNA) This program is essential for all network engineers to provide value and expertise to their employers. Implementing Network Security – CompTIA Security + Exam Prep Whether you’re just starting your IT career or you’re already climbing the ranks, a CompTIA certification can take your career to the next level.
For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581
[email protected]
Bethany DeVine Professional Development Representative 616-233-2589
[email protected]
davenport.edu/ipex
Professional Development Calendar — Grand Rapids Certificate Programs
JAN
FEB
Certificate of Supervisory Management
MAR
APR
2/8-4/19
2/72/8
OCT
NOV
DEC
9/20-11/29 10/16, 10/17, 11/7
5/165/17
9/189/19 6/176/25
SHRM Essentials of HR Management
4/11-5/9
JAN
FEB
Customer Service
MAR
APR
10/10-11/17
MAY
3/30
Developing Emotional Intelligence
2/9
Effective Writing for Business
JUN
JUL
AUG
SEP
OCT
NOV
6/14
11/2
6/1
11/9
5/4 2/16
6/8
Managing a Multi-Generational Workforce
2/23
6/20
Creative Thinking
9/14 10/12
3/9
JAN
FEB
Project Management Professional (PMP)* 7-week
1/11-2/22
Project Management Professional (PMP) Boot Camp 5-day
1/30-2/3
MAR
11/14
APR
MAY
JUN
JUL
AUG
7/3-8/19 5/85/12
SHRM Certification (SHRM-CP or SCP)*
Implementing Network Security CompTIA Security +
1/12-4/27
NOV
9/11-10/2
9/5-12/23 3/2-5/25
1/9-4/24
OCT
9/11-12/4
1/9-4/29
Cisco Certified Network Associate (CCNA)
SEP
8/218/25
2/6-5/1
Certified Professional Coder (CPC)
DEC
12/7
Managing People through Change
* Online courses available.
SEP
9/22-12/15
International Business Experience
Certified Management Accountant (CMA)
AUG
3/31-6/23
Blanchard Situational Leadership II
Certification Exam Prep
JUL
5/30, 5/31, 6/22
Certificate of Integrated Operations Management
Business Skills Courses (1-Day)
JUN
4/12-6/21
2/21, 2/22, 3/23
Certificate of Project Management
MAY
9/7-12/7 5/9-6/20 5/11-7/27
7/6-8/19
DEC
Professional Development Calendar — Lansing Certificate Programs
JAN
FEB
Certificate of Supervisory Management
MAR 2/14-4/25
Certificate of Project Management
MAY
FEB
JUL
AUG
SEP
Customer Service
APR
MAY
NOV
11/6, 11/7, 12/5
JUN
10/1710/18
JUL
AUG
SEP
OCT
NOV
4/13
Developing Emotional Intelligence
8/24
3/14
Managing a Multi-Generational Workforce
DEC 12/5
5/23
Managing People through Change
DEC
9/12-11/21
6/66/7
MAR
OCT
5/16, 5/17, 6/8
2/142/15
JAN
JUN
4/4-6/13
3/7, 3/8, 4/6
Blanchard Situational Leadership II
Business Skills Courses (1-Day)
APR
12/7
2/14
9/19
Effective Writing for Business
5/18
11/1
Professional Development Calendar — Livonia Certificate Programs
JAN
FEB
Certificate of Supervisory Management
MAR 2/16-4/27
2/212/22
Blanchard Situational Leadership II
JAN
FEB
Managing People Through Change Managing a Multi-Generational Workforce
JUN
JUL
AUG
SEP
5/235/24
MAR
APR
MAY
OCT
NOV
11/13, 11/14, 12/12
6/15 10/210/3
JUN
JUL
AUG
SEP
OCT
NOV
5/10 2/15
10/11 5/25
DEC 12/6
9/21 3/23
DEC
9/21-11/30
5/305/31
Customer Service Developing Emotional Intelligence
MAY 4/6-6/15
3/28, 3/29, 4/27
Certificate of Project Management
Business Skills Courses (1-Day)
APR
11/8
IPEx specializes in proven programs and courses in all areas of professional development.
Peter C. Cook Center | 45 Ottawa Ave. NW | Grand Rapids, MI 49503 | davenport.edu/ipex | 616-233-2581 |
[email protected]
For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581
[email protected] Bethany DeVine Professional Development Representative 616-233-2589
[email protected]
davenport.edu/ipex #5530